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1 Helpful Vote
Sail Date: March 2019
We were two adults traveling without children that stayed in an inside stateroom on deck 7 midship of the Disney Wonder. We had an amazing experience with superior service and I cannot wait for my next Disney cruise! -The main dining ... Read More
We were two adults traveling without children that stayed in an inside stateroom on deck 7 midship of the Disney Wonder. We had an amazing experience with superior service and I cannot wait for my next Disney cruise! -The main dining food was superb- many options on the menu! -Our servers in main dining were wonderful- best I’ve ever had on a cruise. They were personable, and very efficient. -Our inside cabin was very comfortable and clean. -Entertainment is high quality. The main stage shows are of a high caliber with Frozen the musical stage show being a highlight. - We enjoyed all the adult entertainment options on the ship! We liked trivia, bingo, crafts, adult only game shows, adult only pool area and the adult only restaurant, Palo. Cruise entertainment staff were very upbeat and personable! - Ports of call were Cabo and Ensenada. -In Cabo we took an excursion to the Breathless all inclusive resort! It was gorgeous and staff were wonderful. -Port of Ensenada we took a wine tasting tour that was fabulous! We LOVED our guide and the countryside was beautiful. This was an amazing cruise and you cannot beat the Disney experience. I have previously sailed on Holland America and Disney beats out Holland in the service and entertainment categories! Read Less
2 Helpful Votes
Sail Date: February 2019
This is our first Disney experience and first cruise with your 3 year old daughter. It was a 5 day Bahamian cruise with one Marvel day at sea. CHECK IN: we were picked up easily in baggage check by a Disney agent holding a sign with ... Read More
This is our first Disney experience and first cruise with your 3 year old daughter. It was a 5 day Bahamian cruise with one Marvel day at sea. CHECK IN: we were picked up easily in baggage check by a Disney agent holding a sign with our name. She quickly got our bags and whisked us away to the Four Seasons Miami in a very comfortable SUV. The transportation (Disney) to the cruise ship was not so easy. We were in a huge bus and had to wait for everyone to get on. When we got to the port, it was very crowded and we were not sure where to go. There was a very long line although we were in concierge level. We are not familiar with cruising so we expected a private check in. But, maybe that's not how concierge cruises go? ROOM: Our room was absolutely gorgeous with a long balcony (not deep though). It was a one bedroom suite with two bathrooms and two showers. The bed and pillows were very comfortable. The rocking of the ship made it very easy to sleep. Our room was kept tidy and we had special treats every night by Ferdie. He was great and very friendly and eager to please. The mini bar was convenient as we always had sparkling water and other drinks available. Concierge made sure we had the drinks we specifically wanted. We put the baby in a crib and she fit nicely next to our room and we still had our own space. CONCIERGE: I cannot imagine what this first experience would have been like without the concierge team: Emanuela, Kamesha and Amanda and help from staff, Hikmet, Nicholas and Jermain. We needed a lot of "hand holding" as we had not had any cruise experience on a ship this big. I expressed my concerns to Emanuela the first day and although I was a bit tired and frustrated after a long day of travel and some confusion, she was very, very patient and understanding and put me at ease and guided me through everything I needed to know. Every day, one of the team members would go through the itinerary with me and I greatly appreciated it. Kamesha and Amanda made Jacqueline my 3 year old feel very welcome and comfortable. They were able to get her the non dairy milk that I had requested and also the sparkling mineral water. We were able to get a last minute reservation at Palo which was absolutely incredible. FOOD: We ate at Lumiere's, Animator's Palate, and Rapunzel's Table. Our servers were Munir, Steve and Gerardo. Gerardo is very good at magic tricks and kept Jacqueline entertained. The dinner was great and food was very good with lots of choices. I only eat seafood but always found something I liked. On the Disney Magic, dinner is not just food, it's a show, a whole production. This was the first time, 5 days in a row our daughter sat at dinner and did not want to watch the ipad. The first night, she was very tired and crying though..Munir was so sympathetic and ran to get her a stuffed puppy. It cheered her up right away. Steve was always there to help us make great choices on dishes and he quickly learned our likes and dislikes. PALO: Palo is the adults only italian restaurant. It is a must do. Mehmet was our server and he had me almost in tears laughing. Dinner was so great. We had the Osso Bucco and the Dover Sole. CABANAS: this is the buffet option which we chose for breakfast and most lunches. It is excellent with a wide variety of choices and something different every day. The staff is excellent. Alexandru was so caring one morning when my daughter insisted on strawberry ice cream. He went out of his way to get it for her. Bee was so helpful and helped me carry my plate as I had my daughter in both arms. CASTAWAY CAY: This is Disney's private island and it is absolutely spectacular. It is so beautiful and serene. We stayed in cabana 14 and this is a perfect location right across from the washrooms. The beach was calm with no waves and white sand. the water was crystal clear. It is almost like a dream. The only place more beautiful than this was our trip to Bora Bora. I do have to mention that some of the staff i.e. the driver of the train and one of the golf cart drivers were not representative of Disney standard. not friendly. not helpful. short. gruff. SHOWS: We were only able to stay up for one show which was Dreams. This was the first time she ever watched a show from beginning to end with no coaxing. She was completely enthralled with her eyes glued to the stage. CHARACTERS: The character meet and greets come with long lines but I realized that this is going to be unavoidable on a cruise..lines....lines to get out...lines to get on the ship, lines to see characters, lines to go to eat. lines. but, it was worth the wait for the memories. Jacqueline had several unforgettable memories. On two separate occasions, she ran into Ariel and Sophia. They were both so endearing and played with her and held her hand and walked around the ship with her for quite a while. It really made her trip. These are memories she will keep with her. We took videos. OCEANEER'S CLUB: This is the part I was the most disappointed in. Although, it turned out well on the last try. We tried 3 times to get our daughter to go to the club, but she just would not go the first two times. The first time was not a good first impression. When we walked in, the girl at the check in was not very friendly or welcoming and seemed like she just didn't want to be there and had already had too long of a day and just wanted us to go away. I asked if I could walk my daughter in and this was not allowed. I came by 20 minutes after i dropped her off and she was wandering around by herself. The second time we tried, she cried again. The third time, luckily, we met Sophy. She was very helpful, patient and understanding. She let me walk Jacqueline around and get her acquainted. She requested for someone to come to her to help her get comfortable and we got Nic. She asked Jacqueline if she wanted to do face painting and she quickly went to her. That's all it took. I wish we had met Sophy and Nic on the first day. Other friends have said that their kids did not want to leave kids club, but our experience was totally the opposite. I did not see the big hype here. Hopefully, we have a better experience on our next cruise. CHECK OUT: We had to get on a big bus again. I sat in the back because they fill the bus up so that there are absolutely no seats empty. I had motion sickness. My only suggestion would be to have an option for private transportation. I really enjoyed the bags checked through from ship to destination. That was very helpful. We will definitely try this again. We will stick to the one bedroom suite. It is a perfect location in midship room 8022. It is one floor below all the action at the pool and just below concierge lounge. Read Less
5 Helpful Votes
Sail Date: January 2019
We got an amazing, last minute deal on this cruise and decided it would be a nice little, weekend get-away for just me and my wife. We had and absolutely wonderful time. the Disney Dream is an amazing ship. the Crew was incredible and ... Read More
We got an amazing, last minute deal on this cruise and decided it would be a nice little, weekend get-away for just me and my wife. We had and absolutely wonderful time. the Disney Dream is an amazing ship. the Crew was incredible and we had the time of our lives. And being able to get a quick glimpse of the Blood Moon was na added bonus. We booked a GTY-5C and got Cabin 8038, port-side forward. The room was great and large. and we had more than enough room for the two of us. Our Stateroom Host, Wayan, was amazing and made sure ore every need was met. We loved our veranda. we spent every morning sipping coffee and watching the world go by. Room service was great and made sure our coffee was delivered each morning, hot and on time. Cabanas is always great and we love the selections, especially for lunch. We think the spread is excellent with a great variety. we did visit Palo's twice (a lot for a 3 night cruise), once for Brunch on our Nassau port day, and once for dinner after a pretty good day at Castaway Cay. Brunch at Palo's is ALWAYS amazing....and MUST for everyone ever cruising on Disney. The food is absolutely amazing and well worth the extra money. We have the save server both trips to Palo's, Katia, was very attentive, and very sweet. She mad for a very exceptional experience. This was our first dinner at Palo's, and we loved every minute of it. The food was great the the setting was perfect. Sunset on the Dream during dinner made for a very special time. Our Server, Ivan, and assistant server, Bernard, at our rotational dining were also great. They were very attentive, and lots of fun. on the first night, brought out a birthday cake for me and sung me Happy Birthday. Even our head Server Rakesh got in on the act. It was a very pleasant surprise, and very un expected, but Disney seems to always go way above and beyond. This being our 10th Disney cruise, we didn't attend any of the shows or movies on board. we've seen most of the shows and really just wanted to spend quality time together. Nassau is old news, so we never get off the ship at the port. We were expecting bad weather for the Castaway Cay day, so we got off the Ship early and enjoyed a leisurely walk around the island before returning to the ship for another great lunch at Cabanas. then we hung out on our veranda and watch the rain come in and the number of passengers who managed to get caught in the rain before heading back to the ship. We can't blame Disney for the weather, and they went way out of their way to plan activities onboard the ship because of the weather. For us, bad weather days are still magical and fun. We love Disney and only wish this cruise was way way longer. Read Less
Sail Date: December 2018
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since ... Read More
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since we were on deck 10 at 6:15 - 6:30 every morning someone was on the treadmill above our cabin. We mentioned to the staff but nothing was done. No sleeping in. The steak the first night and at the Windjammer for lunch was very tough. The steak later in the week was excellent. Those were the negative aspects of the cruise. The entertainment was top quality (typical of Disney). The adult area with the pools were very peaceful and the drinks were excellent. The various dinning rooms are always something we look forward to. We spend this getting special coffee and one afternoon Chip and Dale stopped in and had a great time with my wife. (It sounds strange, but it was fun. St Thomas was nice (we went on the party boat to a beach - we have been to St. Thomas several times.) Tortola was fine for a one time visit. We took a bus tour and spent time at a beach. The bus tour felt like you better have for life insurance up to date. St Thomas beach was nicer. The server and assistant server were great at meeting our requests. We would go again but no rooms under the treadmills. Read Less
7 Helpful Votes
Sail Date: November 2018
This cruise was basically the third change we had to make to our vacation plans thanks to work schedule. We originally booked our cruise with Allure of the Seas, but watching too many videos of that ship I had the impression that the ... Read More
This cruise was basically the third change we had to make to our vacation plans thanks to work schedule. We originally booked our cruise with Allure of the Seas, but watching too many videos of that ship I had the impression that the Oasis-class ships are nothing but mere floating malls in the ocean - no theme, no character. We wanted a cruise that was going to be memorable before I head to a long deployment. After much deliberation, we went back to the Dream as our last cruise with them three years was exactly just that - it was magical. This cruise went out exactly the same way as we had it three years ago. We got our transportation arranged from the airport, and the whole embarkation process was smooth like before. Once on the ship, we had our cabin on the tenth deck, middle, just below the pool deck. I found our location to be very convenient to wherever we needed to go. We had access to two nearby elevators, and the pool deck are just a deck up. We also noted that our balcony is directly below the pool deck, so like an awning, it was well protected from the elements which I found nice. The room itself had shown some age to it. I'm not sure when and if the ship have ever been refurbished, but with my OCD, I quickly found scuff and wear marks on the light switches and fixture parts that have been heavily touched through the years. Expecting a premium product for this price, it was hard for me to see past that glare of the wear. Our embarkation lunch at Cabanas were not too pleasant. It was way too crowded, open tables were hard to find, and I found some of the servers unwelcoming. Once we got our seats, we did find the food less desirable than the last time we were on the ship. We brought these issues to management and were given immediate answers to our concerns. Over the following days, we experienced the same magical moments that we had the first time we cruised with these ship. Public spaces were clean and looked just as ornate as before. For those that haven't cruised on this ship, Disney did not spare on the small details in creating their theme on the ship. Their shows were of Broadway caliber, especially beauty and the beast. Their character meet and greets were always a hit with the kids, if you don't mind waiting up to a half hour. And because this was a holiday themed cruise, they went over the top for showcasing Santa. As well, their pirate show fireworks on the top deck was an extravaganza. Hands down it was the coolest experience I've ever had at Sea. Our day at Castaway Cay was just Divine. I still can't forget how beautiful and perfect the island looked. It didn't feel over crowded and there were ample opportunities to just unwind and take it all in. Buffet services followed us there and it was great. No complaints. Food was something that this ship have to at least revamp. It was almost the same menu we had three years ago, so we were not as excited this time. Also, we were not served lobster on this cruise, not one time, which I found surprising. On the other hand, we were able to enjoy our previous favorites instead. I was about to write off Disney from our future cruise consideration after this trip, but what made us book another future cruise with them is the fact that our daughter had the best time of her life at their Kids club while the peace of mind it gave us allowed us parents to enjoy our own time at Sea. I don't think we even want to risk trying that out with other cruise lines and be disappointed. Another biggest factor that made us decide to book another future cruise with them is their customer service. They truly went above and beyond to ensure that, despite the issues we raised, we had a magical experience on this ship. Our guest manager was exemplary, and nothing short of commendable. When we disembarked, we felt highly satisfied that the cruise fulfilled our expectations. So much that we ended up cancelling our Royal Caribbean cruise for next year, and ended up prebooking our next Disney cruise with an even bigger family in tow. Disney cruises are not the cheapest out there, but the many repeat cruisers we had on board can't be wrong on going again for the Disney experience. With the amount of people already prebooking their cruise, we can't be wrong on making that decision either. It's simply the best cruise experience for families, and definitely something to strongly consider if you've never cruised with Disney cruises before. Read Less
2 Helpful Votes
Sail Date: October 2018
9th Cruise with Disney and 4th on the Dream. We were looking for a quick get-away for me and the wife, and love everything Disney's ships have for adults only cruisers. The Dream is absolutely perfect. Embarkation is super easy. ... Read More
9th Cruise with Disney and 4th on the Dream. We were looking for a quick get-away for me and the wife, and love everything Disney's ships have for adults only cruisers. The Dream is absolutely perfect. Embarkation is super easy. We always use Disney Transportation from MCO and it is stream lined to the point we have nothing to worry about. We check in at our home airport and never see our bags again until they arrive at our cabin on the ship. We always arrive at the cruise terminal early, and we are usually assigned a boarding group no higher than 4. we virtually walk on the ship and start enjoying our vacation right away. This ship is very clean and we start having fun right from the beginning. We love the adult pool areas, there always quiet and we can lounge around and just do what ever! when we feel like being young again we hang out in the family pool area and watch the kid splashing around in their pool. The funnel-vision always has fun movies and on Sunday, they showed the football game. Our cabin was great, very clean, and wonderfully maintained by our Stateroom Host, Ketut. This was a last minute vacation for us, and we book a GTY 5C. This was a new and nervous experience for us, because we like choosing our cabin and location. We were pleasantly surprised when we received a 5A cabin on level 9, aft. We could walk right up to Cabanas and the pool on deck 11. The location was perfect and we will definitely book another GTY. We love the rotational dinning and we are never disappointed with the food. this was our first experience with the late dinning, and I must say I prefer to eat earlier, but we lived with it. Our wait staff was great. Jeanpierre and Gusi took really good care of use and met our every need. Animator's Palate is always fun and we love the interactive screens around the room. we dined at Royal Palace on our final evening and it was absolutely great. We loved the food and the service and can't imagine how it could have been any better. We Dined at Palo's on the second evening, and this was our first experience there for dinner. We make it a habit to have brunch there every cruise, but booked so late, the brunch was sold out. The dinner at Palo's is out of this world. I had a steak that was so tender, you could cut it with a fork. My wife was more adventurous, and had Dover Sole. it was outstanding. Our server, Berniece, made sure our every need was met and she really made dinner magical and fun. I definitely would recommend Palo's, either brunch or dinner, (Both if possible). Room services was also great. We ordered Coffee, which was delivered to our room every morning around 7 so we could enjoy a cup, out on our balcony, watching the waves go by. Then we would leisurely get dressed and head up to Cabanas for a light breakfast. We love the buffet for breakfast and lunch and Disney always has a great variety of food. I usually hit-up the dessert area at lunch, first thing, before seeing what other delicacies to enjoy. We've experienced Nassau on several cruises, so we make a point to hang out on the ship and skip this port. the weather was great so we lounged in the adult area on the upper deck and enjoyed the sun, a great drink and read a book or napped in the heat. Castawy Cay is absolutely beautiful. the adult areas are always clean and well maintained. Again, the weather was warm, but a little windy, but not enough to hamper our beach time. The drink service was great and lunch on the island was outstanding. We live for Castaway Cay and would love another 3-day cruise if they only went there and skipped Nassau all together. Just happened to run into Goofy on the upper Deck on evening and got some great shots with him. We didn't go to any of the shows. Our only disappointment was this cruise was only 3 nights. We've never been on one that short and it really seemed to fly by. we just love Disney Cruises. Read Less
Sail Date: September 2018
My husband and I went on this cruise for our anniversary. I think my title says it all. The food was fantastic, the rooms were soooo clean!!!!! The entire cruise ship is cleaner than anything that you could imagine. If you like steaks, ... Read More
My husband and I went on this cruise for our anniversary. I think my title says it all. The food was fantastic, the rooms were soooo clean!!!!! The entire cruise ship is cleaner than anything that you could imagine. If you like steaks, they were our whole tables favorite. You go from dining room to dining room and your staff follow you from room to room. If I had anything the least bit negative to say it would be the the Animators dining room. It wasn't that the food wasn't delicious, it was the noise level, very Loud. We are grandparents and went on this vacation together, no kids. There is an adult pool that isn't very big, but when you go in it is wonderful. deck 12 and 13 are for us adults, but you can still go down to the kids pool if you would like to. Also, movies running all the time, are quite nice too! We love children, but in that dining room, the noise just seemed to amplify. Like I said the food was still wonderful. On the cruise you can do as much as you want or as little. It's all up to you. I enjoyed all of the ports, but our favorite thing was Jamaica, we went on a river ride, on a bamboo raft. It was the most beautiful experience. Our guide was wonderful. The shows that they provide are so wonderful, just something you need to see. We didn't go to the magician night show. Only the shows put on by the ships crew. I could go on and on. It takes a lot to make my husband say he enjoyed something, and he said it was our best vacation ever! If you knew him, you would know this is a wonderful complement!!!! We also had a veranda, for us this wasn't a waste, it was much appreciated to wind down at night time. Read Less
5 Helpful Votes
Sail Date: August 2018
In an effort to get our families to experience more of the world than just the Caribbean, we decided to book an Alaskan cruise. We are 2 families who cruise together regularly (moms are cousins) and this time we both invited our parents ... Read More
In an effort to get our families to experience more of the world than just the Caribbean, we decided to book an Alaskan cruise. We are 2 families who cruise together regularly (moms are cousins) and this time we both invited our parents to come along and see what we've been raving about for so many Disney cruises now. One family has 5 kids (20, 19, 9, 6, and 3) and the other has 2 kids (11 and 8). Grandparents ranged in age from 66-84. Boarding the ship was simple. While the hotels very close to the port in Vancouver were CRAZY expensive, especially for a crew of our size, we were able to find an all suites hotel a few blocks inland that was VERY reasonable. We flew into Seattle (saved 50% on airfare), and took the train up to Vancouver Friday morning. We ended up having a 3+ hour delay, so the normally 4 hour trip took over 7. We were VERY comfortable on the train, kids were entertained and could move around, so all in all we didn't mind. I would NOT recommend trying to take the train on Monday as you're supposed to be at the port by 3pm. (We went early to get the kids acclimated to the time change.) The inside passage is VERY VERY VERY calm. No rocking at all like most other cruises. The first night we had fog, so the ship horn blasted every 2 minutes. ON THE DOT. Good to not crash into people or boats. Bad for sleeping. (Use white noise!!) We saw ample whales, seals, eagles, etc from the balcony. Many times, we just wanted to go back to the room to watch for whales!! (Side note: Orcas are WAY smaller than you think they're going to look in the wild from a big cruise ship!! FYI! Lots of splashing and they're FAST.) We saw MANY MANY humpbacks during this trip. The final sea day was the BEST whale watching of all. Don't take the Tracey Arm day lightly...it's BREATH TAKING!!!! SO much more than I was anticipating. The biggest let down of the cruise was the service and the food. Nothing huge. No glaring errors, but just small things like we'd bought a wine package and the unfinished bottles weren't waiting for us at our table when we arrived like they had on all our other Disney cruises. (4 to be specific.) The kid's didn't have drinks waiting for them on this cruise. Our party of 15 was supposed to be linked in the system, which we confirmed with DCL directly via the phone several weeks prior to sailing, yet half our party was on a completely DIFFERENT DINING ROTATION when we got on board. My cousin and I had to go fix it as soon as we were on board. Palo wouldn't let us make a reservation for the 10 adults we had, and made a huge deal about our party when we tried to fix our 2 separate reservations so we could all eat together....yet when we dined there the restaurant was only 1/4 full the entire time we were there. The kids enjoyed the muppet interactive scavenger hunt on the Fantasy MUCH more than the Anna and Elsa hunt on this ship. The kid's club crew wasn't as interactive and entertaining with the kids. If they wanted to do one activity in the club and then another activity in the lab later on, the crew didn't inform them the new activity was starting, so they missed it because they were doing something (like a small craft) filling the time. All of the younger kids were MUCH less impressed with the cast members in the kids club on this ship. The food is really rather blah. On every other sailing (Fantasy and Dream), I had multiple meals I could RAVE about....only Palo gets that note here. Tiana's was HIGHLY interactive, but the food was meh. I'm not sure if it was just the size of our party or not, but the photographers only took our pictures at dinner once at our table. When you pay $300 for the photo package, I'd like to see A LOT more of those types of photos at the end of my cruise. All in all, it was ALASKA!! It was amazing! BUT the Disney caliber cruises I've come to know and love just missed a bit on this one. I don't know if that's because it was Alaska, or because the staff on this ship just isn't being held to as high of a standard, but it was noticed. (Incidentally, another family we met on the train ride up had the exact same feelings.) We will absolutely sail again. Our kids LOVED Alaska and the fun adventures we took while we were gone. They are still talking about seeing all sorts of cool stuff from our balcony. These memories will last a life time (for everyone except the 3 year old), and all in all I'm very glad we went. Excursions: We did NOT do the extra boat in Tracy Arm (Acutally we went into Endcott Arm b/c there was too much ice in TA) and it was still amazing. OH OH OH and make time to go see the Naturalist's lectures!! They were fascinating and added so much understanding to what we were seeing. Ketchikan - cold and rainy that day - we did Zip lining....very fun but we were pretty wet in the end. We had plans of warm showers and then going back in to explore the town, but the rain wouldn't let up so we just continued to enjoy the ship. Juneau - we did the helicopter tour to the top of the glacier. (Booked via Viator.....saved several hundred $$) The dog sledding part was cancelled because it had been so warm that the snow melted and they had to close the dog camp. Walking on the glacier was AMAZING. Kids loved the helicopter ride as well. When else could we do that!!? We had to fork over the $. Skagway - grandparents, dad, and sons went Salmon fishing and LOVED LOVED LOVED it. It was the ONLY picture my 9 year old wanted to bring to show his class from his summer vacation. I took the girls on the Duck Boat tour and then we walked around town. Meh. it was ok. It was good to get out and get a little city tour. Before our cruise, we did a whale watching tour out of Vancouver harbor. That was great! (Also booked on viator) Alaska is definitely a bucket list place for most people. We are glad we sailed Disney with our families for all of the entertainment. All of us had things we wanted to do and didn't get to on our 7 day sailing. Read Less
2 Helpful Votes
Sail Date: July 2018
3rd Disney cruise and loved it again every time room has been immaculate cleaned every day and towels are folded into animals and bed sheets changed every day. People say pool is too small and the 2 pools for all ages are small however ... Read More
3rd Disney cruise and loved it again every time room has been immaculate cleaned every day and towels are folded into animals and bed sheets changed every day. People say pool is too small and the 2 pools for all ages are small however it isn’t easy to have a large pool onboard a cruise ship there are also adult exclusive pools and a pool for teen club vibe (14-17) Ship is easy to navigate with maps all around and staff are friendly the ship has a fun mini golf course and basketball court. The 3 times I’ve been on the cruise my son has been able to go to all 3 clubs oceaners lab (3-12) edge (11-14) vibe (14-17) the oceaners lab is very large and great for kids as there is always activity’s on this also goes with edge and vibe. Edge is fairly small however is my sons favourite out of the 3 and every time has been extremely sad to leave his new friends. The activities range from sports deck fun to trivia challenges and video game challenges and much more. We have never made him go to the clubs yet he has chose to he would wake up have breakfast with us ( which the breakfast is a large buffet) then go to the youth club until dinner have his dinner then go back till the club closed. The waterslide the aqueduct is also a must do. There is a rotational dining plan where you change restaurants every night and cycle between the 3 and your servers rotate with you. And one restaurant even allows you to draw a character and have it animated the food quality is great with bread service,starter, salad/soup, main course, dessert. not to mention the adult only restaurants you can go to. There is also an option to share your table with another family at first this may see odd however I would fully recommend as the look at of you have children there gender there age etc and match you up with a family like so you child will instantly have a friend. You can also get food like pizza and ice cream and soda during the day for no fee The whole ship is in Christine condition as everynight and whenever the boat docks workers are always jetwashing painting or doing maintenance There is also a range of activities for adults including Karaoke music quizzes game shoes etc and like there is plenty for kids to do there is also plenty adult exclusive areas all over the ship Overall an amazing vacation and would recommend to anyone thinking about booking with or without kids Read Less
3 Helpful Votes
Sail Date: June 2018
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people ... Read More
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people didn’t have to, my son had an issue with it. I wish we were told prior. We bought the $300 photobook with the thought they would take pictures of us. That’s the biggest joke ever. We got 58 pictures of us, probably 15 were nice, we had to look for people to take pictures of us. We approached one lady to ask her to take a picture of us, she said no, I only take pictures in the dining room. If you do the math, that’s $5 for each picture. It’s a ripoff. This was the biggest disappointment of the whole cruise. When I ask my son what he liked the most, he says the detective game. Read Less
4 Helpful Votes
Sail Date: May 2018
We took this cruise in May 2018 and I really wanted to love it but unfortunately it was awful! It was just me and my husband (from the UK) and it was to follow our 6th WDW holiday -we are huge Disney lovers ! We thought it would be ... Read More
We took this cruise in May 2018 and I really wanted to love it but unfortunately it was awful! It was just me and my husband (from the UK) and it was to follow our 6th WDW holiday -we are huge Disney lovers ! We thought it would be the icing on the cake ....but how wrong were we ! Sorry to those that love the Dream but I can only tell it from the experience we had........... On embarkation It started well ....we had a valuable tip to go straight to the Enchanted Garden for lunch and it was the quietest most civilised meal of the holiday (barring Palo of course) ....if we had gone to the Cabanas then (which we went and had a look at while we waited for the cabin to be ready) my DH said he would have got straight off ! The whole ship was absolutely packed and areas like the Cabanas like a rugby scrum ! The pools (even the adult ones were shoulder to shoulder with people and very unappealing as i felt it was akin to sharing bathtub waters with strangers just yuk ! I expected the main pool to be like this but was not prepared for the adult pool and areas to be so rammed. The adult areas were also invaded by children running around to see their parents and babies screaming in pushchairs (their adults obviously thought a baby was ok to bring into adult areas) and Disney staff just looked on so no enforcement. It was not just the sheer numbers of people but the behaviour of such a lot that was appalling ...no manners,pushing and shoving,speaking to each other in conversation that was to our English ears shouting level ! The public areas just made our heads ring with the noise and this continued into the 3 main restaurants and into the theaters ! The composition of the passengers on board was made up of something like 75% South Americans,20 % US and Canadian and 5% Brits I wonder if some cheap offers got thrown out last minute to fill the ship as one lady I spoke to had only booked days before at a discount. For some reason we were seated next to 2 South American families with young children who spent the entire meal time every night running round the tables chanting out and actively encouraged and joined in with by their parents who found it hilarious as the waiters dodged round them. The main waiter for our area was Columbian and was able to converse with these families so I suppose that's why he was allocated but he was very poor indeed. He gabbled the menu so fast you could not understand what he was saying and punctuated reading it to us with animal noises to describe the meat as if we were idiots ! He was also incredibly pushy that we should leave him an excellent rating.... The assistant server meanwhile was absolutely a lovely man and we rated him very highly indeed. The assistant knew and called us by name but the main waiter just kept calling us his "beautiful family" which he used for everyone ...it became grating believe me ! Before someone accuses me of being racially biased let me just say that some of our best friends are Brazilian - but they do not behave like that !! The food we found medicore at best and some dishes were just downright poor. The waiter did warn me not to have a pasta lobster dish as he said it was horrible but there was nothing else I wanted so I chanced it ...he was right ! A starter bowl of tomato soup consisted of about a tablespoon of soup topped with and inch of mushy soggy croutons ! Any meat dish served we soon realised was in thick chunks or slices and very chewy ...just not nicely presented at all. I did not have the will to complain all I wanted was to eat our meal as quickly as possible and get out of there away from the racket of the kids. I often went and got a couple of slices of pizza or a burger from the quick serve windows straight after dinner to fill myself up as I had eaten so little of the main meal. Our Palo Brunch was absolute delight though. The ship itself was beautiful and our cabin was very nice as was our cabin host who looked after us well. The shows were West End standard but you really had to concentrate to block out the screaming kids and those running up and down the aisles unchecked while the show was on. Especially annoying was the families coming in half way through asking you to get up and edging past so they could get in the middle of the row ! Lifts between floors were a nightmare ...we never managed to get in one that wasn't packed after waiting at least 10 mins the whole trip. The rubbish left in hallways and and ledges around the ship was another bug bear ...half full cups of coke,half eaten food,etc etc a very bad indictment on the sort of people responsible ...the poor cleaners ! The rain started the evening we boarded and poured down the whole of the next day in Nassau (luckily we had not intended to get off) and all the night causing the Pirates fireworks and outdoor party to be cancelled. Castaway Key fortunately was hot and sunny but with impending bad weather at anytime in the afternoon forecast a lot of the activities were cancelled. The fireworks were let off that night in the pouring rain with only those right at the front on Deck 11 able to see them due to the overhang. It was torrential so nobody ventured out onto the open decks. So just to finish off our trip when we collected our suitcases from the Terminal both were damaged. The corner section where a wheel was on both had been totally cracked /smashed in and the wheel pushed up inside the body of the case . The staff member on the customer service desk was totally incompetent did not seem familiar with the reporting procedure on the computer at all and made the report out 3 x before she managed to complete it correctly ( she kept losing the screens !) She could not operate the digital camera properly and wrote the details on a white board in a yellow marker and then tried to photograph this next to the damage before realising that yellow on a white board does not show up ! She then tried in light green with a similar result ! My Dh was losing it by then and suggested she got a black pen from somewhere. This she eventually did and after nearly an hour of fiddling around we left her promising to tie both cases up under one report number with all the photos .Our confidence in this was not high She told us to claim through our travel insurance. I got onto DCL then as I thought they should be liable and did not see why we should incur more expense to ourselves by going through the travel insurance for purchasing replacements. Fortunately they agreed to cover the cost of near identical replacement cases ...but not before I had to photograph the cases and damage myself ....yes you guessed it the original report they had got through contained no photographs whatsoever ! So there's my sorry tale. DH is adamant that he will never cruise again and I feel so bad having spent so much money on it. I think a lot of things conspired against us but the behaviour of the other people on board was by far the worst I have ever encountered in our many visits to WDW and DLP parks. I probably should have complained to DCL about the whole experience but having had to about the cases I felt it would be seen as yet another customer just trying to get compensation and I did not want to be viewed like that ! Quite honestly it has taken me this long to even want to speak about the whole sorry experience and admit to such a huge waste of money on what was supposed to be a special treat but turned into a disaster ! Read Less
4 Helpful Votes
Sail Date: April 2018
Everyone was telling us how incredible the Disney cruises were, so we paid a premium price to take our daughter (7r old) and took off. It was a good cruise. But nothing to write home about. We've been on Princess twice and those ships ... Read More
Everyone was telling us how incredible the Disney cruises were, so we paid a premium price to take our daughter (7r old) and took off. It was a good cruise. But nothing to write home about. We've been on Princess twice and those ships were better. Customer Service on the ship and cleanliness are what stands out for Disney. The biggest issue was the pools are ship, layout are small and terrible. And then get this, the waters were slightly rocky so the captain decided not to visit one of our ports - Grand Cayman! Seriously?? They could have at least tried to compensate us in some way but refused (visit another island, voucher, etc). When I called customer service after the cruise, she flatly said no they wouldnt do anything to make up for this. I was annoyed. Also the food was lukewarm during dinners because they've expanded their restaurants to hold more pple. Great decor but mediocre food. Read Less
1 Helpful Vote
Sail Date: March 2018
I have previously sailed on the Disney Dream (September 2017) and wanted to try a classic ship (March 2018). Although overall I preferred the Dream, I did enjoy the longer cruise. On my week long cruise we visited Castaway Cay on two ... Read More
I have previously sailed on the Disney Dream (September 2017) and wanted to try a classic ship (March 2018). Although overall I preferred the Dream, I did enjoy the longer cruise. On my week long cruise we visited Castaway Cay on two occasions, had three sea days and visited San Juan. We were supposed to visit St Maarten but there was a storm and so we did the two Castaway Cay visits instead. I thoroughly enjoyed the Dining Experiences and the shows in the restaurants, animation night in Animators Palate was great fun and Tiana's Place Mardi Gras was phenomenal. The crew members I could not fault, from our great room host, who kept our room impeccable to our fantastic dining team and all others throughout the ship from Youth Activities to Cruise Staff we had a very enjoyable trip. I Loved the 'Dreams' show in the Walt Disney Theatre and enjoyed time in the Buena Vista Theatre seeing Coco, Thor and A Wrinkle in Time as one of the Sea Days the weather wasn't great. The only thing I would have liked more of was the Marvel Character Meet and Greets as they were always early in the morning or as we were getting ready for show/dinner. Possibly having character meet & greets later in the night like after dinner/show as they always tended to end by 10pm. I also feel their should be more sunbeds in the adult area as you had to be up and at the pool area really early to ensure you got one of the comfortable beds by the adult pools. All in all I would definitely recommend a Disney Cruise, but having stayed in a room with a verandah on the Disney Dream and an inside stateroom on the Disney Wonder I would definitely suggest the verandah. Read Less
2 Helpful Votes
Sail Date: February 2018
I went on the cruise with my family to celebrate the life of our beloved dog Roxy because she passed away from cancer. We went on the Fantasy Star wars cruise it was awesome they had fireworks for Pirates night and then a Starwars ... Read More
I went on the cruise with my family to celebrate the life of our beloved dog Roxy because she passed away from cancer. We went on the Fantasy Star wars cruise it was awesome they had fireworks for Pirates night and then a Starwars fireworks for Starwars night. The service in the dining area was excellent and the steward was one of the best we have ever had. The food was good but the menu you could have more seafood options. All the shows were great and the Movie choices were excellent as well. The fantasy is one of the most beautiful ships I have ever been on the cabins are large and spacious. If you have children and you love Disney this is an excellent vacation for your family. The service continues to get better we really liked our dining staff Edgar & Clinton and the room steward Alston was excellent taking time to talk with us every time he saw us. We can't wait for our next Disney cruise. Read Less
2 Helpful Votes
Sail Date: January 2018
This was my 2nd Disney Cruise and my only complaint was that it was too short! Every member of the crew was very attentive. The ship was always clean and the food was very good. We are a couple without children and really enjoyed all of ... Read More
This was my 2nd Disney Cruise and my only complaint was that it was too short! Every member of the crew was very attentive. The ship was always clean and the food was very good. We are a couple without children and really enjoyed all of the adult only areas. There are TONS of spaces away from screaming children that are peaceful (deck 11,12 and 13 front of the ship) The adults only beach is fabulous at Casaway Cay. It was the quietest beach I’ve ever been on plus the cook out for the adults only side of the island was probably my favorite meal. They grill ribeye steaks for the adults beach that were delicious ( no steaks on family beach I’ve heard) My absolute favorite part of the cruise was the high quality production of Beauty and the Beast. Disney invests a lot of time and money into providing high quality entertainment. This production was better than most traveling Broadway productions I’ve seen. Other fun activities we enjoyed were: seeing Coco, attending trivia, an animation class and Bingo! Such a lovely weekend getaway. Read Less
Sail Date: December 2017
We traveled with a family group of 10, similar to our cruise a few years ago on the same Disney ship with a different group of 10. We definitely built the excitement given our excellent experience on the first cruise, but it failed to ... Read More
We traveled with a family group of 10, similar to our cruise a few years ago on the same Disney ship with a different group of 10. We definitely built the excitement given our excellent experience on the first cruise, but it failed to measure up this time. Out of Disney/s control, our daybag was stolen during our excursion to Atlantis Aquaventure. We reported the robbery to Atlantis and Disney, but neither took steps to address the issue. Even just asking if there was anything that they could help us with would've made some difference. Our stateroom host didn't set up our beds reliably and chatted on his phone instead of greeting us. It sounds snotty, expecting someone to pause their conversation to say 'good morning,' but that has been my experience on other cruises. My husband and I booked a Couples Choice spa appt, and were very disappointed. The suite was not as pictured on the website-- "canopied roman daybed" actually means 2 chaise lounges. And Bathing ritual means being sent to the communal locker room to await an open shower (even though there was a lovely shower in the suite- we were not permitted to use it). And after the jacuzzi soak and massage, they sit you back down and give a very hard sell trying to make you buy spa products. $179 for 10 packs of bath salts! We spent nearly $600 including gratuity, and I was shocked at the gimmicky sales pitch at the end of our appt-- so much for floating out of the spa. I will give much credit to our servers in the restaurants- my youngest has a food allergy and they did a great job taking care of her, and were friendly and fun every dinner. Read Less
Sail Date: November 2017
We are a couple in our early 30s, no children, we don't drink, love Disneyland and Disneyworld but we are not hard core fans that watch every single Disney movie. We chose Disney as our first cruise mainly for the good review and ... Read More
We are a couple in our early 30s, no children, we don't drink, love Disneyland and Disneyworld but we are not hard core fans that watch every single Disney movie. We chose Disney as our first cruise mainly for the good review and service. Embarkation was great, friendly staff once you are inside the terminal, the porters outside were very rude. They don't work for Disney though. We waited about 10 minutes to get the passport checked and headed to the ship. It is great when they announce your family and make the experience a little more special. The Sailaway party was kinda lame but alright, if you don't have kids you can skip that. Dancers were bad... i think the kids had fun though. Our room was clean - not spotless but reasonably clean, we had an inside stateroom which was larger than we thought. The whole ship looks pretty new, except for the Triton restaurant that still look like in the 90s. Food was excellent (except for the first night which the duck was really chewy) and we actually cancelled our Palo reservation because the food was good and we don't see the need to splurge more. Entertainment is lacking for adults only cruisers, there are 2 hot tubs that were constantly occupied, I don't like sitting in there with strangers. The water was too cold to swim. The adult only section was really quiet, I don't know how Disney does that, good to sun bathe and read a book. We tried to attend all the free activities but we don't fully enjoy the Disney Trivias because we are not hard core Disney Fans, we couldn't guess the song names / movie names by listening a 5 second clip. Shows were great except the juggling show, that was very lame as well. The Magic guy, Ventriloquist and country music guy were great! I fully enjoyed the Frozen show as well. The ports were alright, Nassau was terrible, you can skip unless you want to buy diamonds and rolexes. We did a Jet Ski tour that was great (not through Disney), rented a bicycle on Castaway Cay, nothing too special but I would recommend. We don;t have kids so we stayed at the serenity bay. The Barbecue was awesome, I took 2 bags of Lays chips on board as snacks. Overall I would do it again but my next cruise would be Royal Caribbean so I can compare the entertainment options. This is not a cruise for adults only unless you are a big Disney fan. Read Less
Sail Date: October 2017
Disney Dream is the perfect weekend getaway for any couple. Drove from Atlanta and stayed at Port Canaveral the night before the cruise. (Highly recommend the Homewood Suites) Had a leisurely morning and headed to the boat around 11am ... Read More
Disney Dream is the perfect weekend getaway for any couple. Drove from Atlanta and stayed at Port Canaveral the night before the cruise. (Highly recommend the Homewood Suites) Had a leisurely morning and headed to the boat around 11am and on-board at 11:45. (Platinum Castaway get on-board first) Lunch at Cabana's (Buffet style, Deck 11 aft), Drinks around the Adult Pool bars (Deck 11/12 Forward); Cove Bar or Currents Bar. (Captian Mai-Ti's are the best) Spa Raffle at 3pm (Deck 11 Forward). Lifeboat Drill at 4 pm and then skipping the Sail a Way party with the masses, headed to the Rainforest Spa (Private adult spa area Deck 11 forward/ $100 for couple for whole cruise) and sat in the hot tubs overlooking the front of boat as we head out of port and towards the Bahamas. We enjoy eating the first night at the adult restaurant Palo (Deck 12 Aft - Reservations Required) and don't forget to get there early and enjoy a crafted cocktail at the Meridian Bar. 10:45pm is the best adult gameshow (MUST SEE) "Match your Mate" in Evolution's (Deck 4 Aft) Long Day, but plenty of comfortable places to catch a nap during the day. Wake up the next morning, get some coffee and watch the Captian bring the Dream into Nassau. Relaxing couples day, we stay on the boat, have a great breakfast at Cabana's, hit the Rainforest for Steam Room, Sauna, Hot Chairs and Hot Tub. Ate Bruch at Polo: Great Spread and Variety of First Class Food. (Reservations Required). More relaxing time untill 5:45 Dinner with a drink before at the BonVoage Bar located Deck 3 Lobby. After a wonderful dinner, order whatever you can eat....we head to the 687 Pub and watched College Football till Midnight. Wake up the next morning, get some coffee and watch the Captian bring the Dream into Castaway Cay. Ate sit down breakfast at Royal Palace, great food and excellent service. Hit the adult beach and island bars before heading back to ship to relax in the rainforest and Adult pool bars. Great Diner at night, head to the district area (Adult Area with 5 different types of bars,Deck 4 aft) for more relaxing time together. All Disney Staff are top-notch and will make your stay "Magical". Always book your next Cruise while onboard to recieve 10% off plus $100 onboard Credit. See you again in Feb. Disney Dream. Read Less
1 Helpful Vote
Sail Date: September 2017
This is a very late Disney Cruise Review, but as I look to book my next cruise, I read all these bitter reviews about the Disney Fantasy so here goes a Review from a Newlywed couple in their upper 20s with no kids on their honeymoon. It ... Read More
This is a very late Disney Cruise Review, but as I look to book my next cruise, I read all these bitter reviews about the Disney Fantasy so here goes a Review from a Newlywed couple in their upper 20s with no kids on their honeymoon. It started in the Cruise Terminal, Disney must have had it specially built because it has all the Subtle Disney Nuances Like the mickey head shaped terminal gate. When you get on the ship it is stunningly beautiful. We went on a Halloween On The High Seas Cruise which meant there was all sorts of seasonal offerings throughout the cruise. Our cabin, an inside stateroom, was amazing with the interactive porthole. The Bed was so comfortable we found it hard to get up in the morning we were so comfortable. There were no hidden fees for us but that's also because we researched everywhere we could to make sure we knew what we were getting into. We knew about gratuities and Disney is pretty clear about their gratuities if you look in the right spot. Another thing I am seeing a lot of bad reviews about is the internet cost and that people think that's where Disney is trying to make all their revenue. Internet communication is one of the biggest expenses or a cruise line as it is mass satellite communication (they dont have long internet lines running to the ship) and people dont realize how expensive it is to run a ship's satellite. The other thing with Internet and this society is you are on a vacation, you cant go unplugged for a week? Anyways we also reserved the Free character experience offerings (yes we were in our late 20s and loved meeting the characters). We loved every minute of the experiences, and it made since why it was a reservation only experience because they were one of a kind experiences. One experience had 4 princesses all together to meet, another had Anna and Elsa from Frozen and you could get your picture with them together which is a rare experience and the Disney Jr Breakfast which was cute. We aren't drinkers and tried the nightly drink a handful of times throughout our cruise so our bar tab didn't escalate. We got some moderately priced souvenirs and paid for 2 excursions which were awesome experiences. The Cruise Staff and performers were amazing they all knew us by name by the end of the cruise some even adding us on facebook after the cruise. I will say, we did sit front row for every show and went to a lot of the activities so they saw us quite a bit and the fact we were honeymooners we were hard to forget. The service crew such as waiters and room attendants were phenomenal as well and helped us whenever they could by recommending things or just a simple wave when we left our stateroom. The people on the ship MADE the experience! The shows were Broadway caliber and made my wife happy cry during most of them. We are both in the technical entertainment industry and we were blown away. I think the only Line that would compare in quality of shows would be Norwegian. Our cruise was scheduled right after Irma so our itinerary was changed from western Caribbean to eastern Caribbean short notice because of the destruction of the virgin islands. This did not affect us because we didn't care what our ports of call were and when they notified us, they helped us change our port adventures. The last minute changes went surprisingly smoothly which we were going to be understanding either way because of mother nature. Our first excursion was in Cozumel, Mexico at the Mayan cacao Chocolate factory where it was more cultural then anything else. We learned the history of chocolate as it pertains to the mayans and since it was a halloween season cruise they educated us on day of the dead in a fun way which we really appreciated as we went a couple months before the movie Coco came out which gave a new appreciation for the Holiday, the culture and the movie. After we toured the chocolate factory they gave us 2 hours at Playa Mia Beach park which was another amazing and relaxing experience. It stormed a little while so we had to get out of the water but we will chock that one up to mother nature and will not affect this review. It was one of the moderately lower priced port adventures at $60/person. The name of the adventure was A Mexican Halloween and Beach Adventure (CZ91). Our second port of call and port adventure was Falmouth, Jamaica. Jamaica is a whole different lifestyle and it is Interesting to see. We did the Dolphin Cove and Dunn's River Falls Port adventure at $100/person. Dolphin Cove is a marine park that is unlike landlocked marine parks but at the same time it was a little small and we saw everything in about 45 minutes. Dolphin cove we probably would not do again. After Dolphin Cove we were taken to Dunn's River Falls, This park was amazing. I will give a short disclaimer for dunns river falls, you CLIMB up a water fall and although we saw kids on our excursion this is not something for young kids or Pregnant women in our opinion unless there is a 1 to 1 parent to kid ratio because it is rushing water, wet slippery rocks and vigorous activity. With that said, we had a blast doing this. The guides hop up the falls or fall back to help stragglers like they are mountain goats. They love taking pictures and they love answering questions. Dunns River Falls made up for Dolphin Cove. Dolphin cove will not affect the rating of this review as its an operator and not run by Disney so this is offered on multiple cruise lines. Our 3rd port of call was Grand Cayman which we did on our own, which I recommend doing here as everything is close to the ship. It is a very interesting port, a lot of shopping or just small streets to stretch your legs, plus chickens run around like squirrels which amused us. Our last port of call was Castaway Cay, Disney's Private Island. We also did not do any port adventures which I also recommend as you can walk the entire island and explore it on your own. We did some snorkeling on our own as they have a man-made reef with little Disney nuances like character statues and a pirate ship sunk in about 15 or so feet of water. They also have an adults only beach which was relaxing but its as far across the island as you can get but they have a little tram to take you there. Be VERY careful at any and all ports of call in the Caribbean as even an overcast day will give you a sunburn. It rained at castaway cay and was overcast 90% of the day but we got the worst sunburn we have ever gotten, mainly our fault for not re-applying sunscreen. The only thing that put a little damper on the cruise is our dining assignments put us next to an awkward, pessimistic, extremely picky couple who were complaining about the itinerary change and that disney was just for kids and families but had apparently been on many Disney Cruises. My wife and I wondered why they take so many Disney Cruises and not a line geared more towards adults but this didnt put too much of a damper on the trip as they didnt show up for their dining assignments majority of the dining times. We would recommend the Halloween On The High Seas Itineraries specifically because they are "off season" so tend to be cheaper, yet offer more entertainment than a normal season cruise while not being as pricey as a christmas cruise. Plus they have a costume party night! Its like Mickey's Not So Scary Halloween Party at Sea! We are Orlando Locals and WDW passholders so we dont mind being drenched in Disney Magic and Pixie Dust but we noticed, yes there are the Magic and Pixie dust character meet N greets and shows but there are also more subtle Disney design as well so it doesnt get shoved too far down your throat. Overall, as NOTHING is for "EVERYONE", if you like quality service, great shows, relaxation and/or Disney Magic & Pixie Dust, do yourself a favor and take a Disney Cruise. Just do all the research you can as the "Hidden Fees" as some reviewers call it, arent so hidden if you look in the right spot! Read Less
7 Helpful Votes
Sail Date: September 2017
Did we have a good time? Yes. Could the cruise have been better? OH, YES! Would we do it again? Only when we have a grandchild to take along, in three or four years. Was it over priced compared to a normal cruise? Not just YES, but Heck ... Read More
Did we have a good time? Yes. Could the cruise have been better? OH, YES! Would we do it again? Only when we have a grandchild to take along, in three or four years. Was it over priced compared to a normal cruise? Not just YES, but Heck YES? Did we feel we were treated well? Depends on who on the ship we are talking about; some folks were really wonderful, others were horrible. Did Disney’s Treatment meet our expectations? Again, it depends on who you are talking about---the customer service folks before the cruise, the customer service (Purser’s office) on the ship, the cabin attendant, or the folks in the dining rooms or bars---or the folks at Port Canaveral who got us on the ship. Let’s take it bit by bit. Our reservations guy was wonderful. If you need a good reservation agent, go to Vacations-to-go and ask for Finn. He is terrific. Got us exactly the room located where we wanted it. Disney’s pre-cruise “customer service” needs MAJOR overhaul. They don’t know a thing about the ships offerings, when it comes to electrical power for medical devices in the cabins, they know nothing about food offerings for people who are Gluten intolerant, and they really don’t seem to care about customers. That is a hard thing to say, especially about a Disney company, but it is true. 1. They told us there were outlets on both sides of the bed for CPAP medical devices. Wrong! There was one outlet on one side of the bed. [To be fair; that is an improvement over most cruise ships. But, what they told us was WRONG ---and that (as Edith Ann always said), “Is the Truth!”]---so lousy pre-cruise information. 2. We are both Celiacs---i.e. we are gluten intolerant & they also told us we couldn’t eat anywhere except in the main dining rooms. Wrong! Anywhere on the ship we went when we asked we were told, “OF COURSE, we can take care of you.” So, another WRONG! 3. They really need to do some staff training for their call center. Their email replies to need to be reviewed by managers, who actually know about the ship, so they can correct incorrect information. Boarding: Usual herd operation with a difference---there is a Disney character on hand---to greet people and have photos taken with them. The actual ‘processing’ was about the same. Show your passport, get a card, and off you go right onto the ship. Couldn’t have been easier, and with the character there entertaining all, actually a bit fun. Then, you get ON the ship. Greeting you and welcoming you is terrific. Very nice” line up” saying, “Welcome Bill and Gwen.” Of course, our ‘boarding time’ was 13:15 and the last ships tour was at 13:30. So, we missed that, and were lost most of the cruise. There really should be a ships tour at 14:00, 14:30 and 15:00 to get late boarders (did I mention they ASSIGN you a boarding time?) a chance to explore the ship. It is a big, beautiful ship. It has lots of ‘adult’ areas---if you either stumble on them (as we did) or find them ahead of time in the ‘Ship Information’ online. Which mentions The District’ (four or five bars and dancing), and the Meridian Bar at the stern, but doesn’t really give enough information about them. We did enjoy the pool and hot tubs in the adult only area of the foredeck. We did enjoy the bar that was open there during the day; we would have enjoyed the second bar that had gluten free tap beer---but it didn’t open until 17:00---and we were looking for a drink at 13:00; not very nice scheduling, we thought. There is a nice bar in the main atrium of the ship. The bar tender there really didn’t know how to make a dry martini. Even when I carefully & fully exactly explained how I wanted it made. Unfortunately, she’ll probably never learn, since the tip is built in---not added on---so she’ll never be punished for doing it wrong. There are great Disney shops toward the bow; expensive, but nice. There are lots of opportunities for folks with kids or grand-kids to enjoy meeting ‘Characters’ and ‘Princesses’ which looked just great. We are looking forward to bringing our little “Princess” when she is five or six. We loved watching them and thought, “we’ll be there in a few years!’ Our dining experience---unlike what 800 customer service warned us about---couldn’t have been better. We first went up to the buffet and asked if we could get anything eat, being Celiacs. “Of Course!” (to our surprise!), they said. A Maitre’d appeared, asked us what we’d like, and had an attendant go back into the kitchen and got us exactly what we wanted. No problem at all! When we got to the main dining room, they gave us a table for two (really appreciated, since we get so tired of explaining what gluten intolerance is), right by the wall, and gave us an incredible meal. AND---it was my wife’s birthday cruise---and the turtle (from Finding Nemo---Crush) came around and wished my wife Happy Birthday! Lead the section in singing Happy Birthday to her. Incredible! One note on main dining: You change dining rooms daily, but you KEEP your Matre’de, your waiter, and your assistant waiter. Our Maitre’d --- Rexson --- was terrific. He made our cruise really special. Our waiter ---Emile---and assistant waiter---Aziz--- were also terrific---so attentive, so nice, so caring. So careful, to see we got nothing but Gluten Free. Including! Ta-Da! Gluten Free donuts at breakfast! Gluten Free waffles at breakfast! Gluten Free blueberry pancakes at breakfast! OMG! Can I just LIVE on this ship? And dinner---we had French Onion soup---Gluten Free bread covered with wonderful dripping cheese. We had Escargot that was so tender and so garlicy that it was just incredible. And, gluten free hot rolls or bread each meal. We were in paradise! Our cabin (9664) was very comfy. Our Cabin Stewart (name we can’t remember) was just wonderful. Two sinks in two bathrooms. Each is a ½ bath actually; but with a difference. One has the shower (& larger sink area) --- immediately claimed by my wife; and one has the water closet (& adequate sink area) --- which I was happy to have. The room ‘may’ be a bit smaller as a result; we couldn’t tell if it was. Didn’t seem like it… The balcony seemed the same size and was nice to get some fresh air or watch the sea go by. It had a nice door that slide sideways, instead on inward, which was also nice. Our problem with CPAP breathing machines sent me down to the pursers desk/customer service. They didn’t have an extension cord (you are forbidden to bring your own extension cord or power strip in “The Rules,” sent before the cruise) but they did offer a power strip. For a $50.00 deposit unless, you returned it at the end of the cruise. I returned mine, before the 08:00 “GET OUT OF THE ROOM” deadline---and they’d charged it to my American Express--- anyway. Still dealing with that issue… Other folks we found incredible on the ship included Claudette in The Pink Bar (Champagne) and Stephan in the Meridian Bar at the stern. She really knows her bubbly and found one my wife loved. Stephan was a master of Scotch (my weakness) and introduced me to a wonderful smoky single malt I’d not before found (& I’ve visited Scotland). Both were terrific. FYI---it is really NOT a three day cruise----it is two & ½ or ¾ days but three nights. Breakfast on debarkation day is at 0615! Is there a world at 0615? Are you kidding me? Off the ship by 10:00, since you don’t board until noon---that is not three days---on the Dream. Read Less
6 Helpful Votes
Sail Date: September 2017
What a fantastic cruise! Embarkation and debarkation went smoothly. The ship itself was wonderful inside and out. We had a deluxe family oceanview room with a verandah and was very happy with it. The split bathroom was helpful when we got ... Read More
What a fantastic cruise! Embarkation and debarkation went smoothly. The ship itself was wonderful inside and out. We had a deluxe family oceanview room with a verandah and was very happy with it. The split bathroom was helpful when we got ready for the day and for dinner. We had a shower/tub and it was a decent size for a cruise stateroom. Dining was awesome - our server and assistant server were very attentive and efficient. I am a vegetarian and had no problems finding something to eat at every meal. The evening shows were one of my favorite things about the cruise - such wonderful Broadway-style shows. We had fun playing trivia and a couple games of Bingo, as well as other activities on the ship - there were plenty of activities to keep us occupied. The service was top-notch - stateroom host, Guest Services, dining staff, etc. We were very happy with our port adventures (excursions). We traveled as a couple and had a very fun-filled cruise. We will definitely sail with the Fantasy again. Read Less
11 Helpful Votes
Sail Date: August 2017
We just got back a few days ago from our cruise and to be honest we had some hesitation about going just as Adults (our children were at their grandparents). We wanted to go on a cruise for our 8th anniversary (my wife's first, my ... Read More
We just got back a few days ago from our cruise and to be honest we had some hesitation about going just as Adults (our children were at their grandparents). We wanted to go on a cruise for our 8th anniversary (my wife's first, my 7th) and this was the only cruise available for the dates we needed and the port we wanted. The reviews were all amazing but for a few who claimed that this cruise was "NOT FOR ADULTS" They made it seem as if it would not be Romantic or enjoyable for Adults, HOW WRONG THEY WERE!!! We ate at the specialty restaurants all 3 nights, Palo and Remy, Palo being our favorite! Now my wife is a super picky eater and she RAVED about the quality of EVERY dish she ate including the dessert! The lady sitting in the table behind us had multiple food allergies and I heard the chef come out and speak with her and accommodate anything and everything she requested...when her food came out, I literally heard her gasp with excitement with each bite and then she said "Are there stars in my eyes, I have never been so happy with my food" I spoke to her after and she was so so pleased with everything as well. The entire cruise we stuck to the 18 and over adult only areas and had an absolute lovely (and romantic) time. DO NOT let the other reviews concern you about not being ADULT friendly....we only saw children (who were all having a great time) as we walked from place to place on the ship. There are PLENTY of places to go and enjoy yourself without having children around. We did the wine tasting and visiting all the adult only bars and pool areas. Last but not least, we visited Serendipity Bay (Disney's private Island) which was the ADULT only area of the Island and it was Marvelous! Peaceful, fun and they had a BBQ from 11:30am-2pm that was fantastic, amazing rib eye steak cooked right on the grill in front of you, they had burgers, bratwurst, hotdogs, chicken, mahi mahi, sides and salad...as well as ice cream....We had a fantastic time and my wife fell in love with cruising especially with Disney, I have been on Royal Caribbean, Norwegian and a few others and they were all very nice, Disney just does it better, their service and attention to detail is EXCEPTIONAL. Bravo Disney and again, please DO NOT be afraid to travel as Adults only, you will NOT be disappointed! Read Less
5 Helpful Votes
Sail Date: May 2017
Just got back from the first Alaska cruise of 2017. This was my husband'f first time ever on a cruise ship so I picked the Disney Wonder and we did Disney for Adults to celebrate our 41st wedding anniversary. Disney did it up right ... Read More
Just got back from the first Alaska cruise of 2017. This was my husband'f first time ever on a cruise ship so I picked the Disney Wonder and we did Disney for Adults to celebrate our 41st wedding anniversary. Disney did it up right from the beginning with a Happy anniversary card inside our cabin to a special dessert at the first dinner to a special invite to meet and greet with the characters. This was my 2nd trip to Alaska on the Wonder, the first time with my twin sis. We were in an inside cabin #7063, it slept three but just the two of us. The cabin was in Midship on deck 7, and between two decks of staterooms. Very quiet and very steady. Really enjoyed the updates and refit of the new Disney Wonder after its dry dock. Just a few notes to those of you coming back, as I did, for the 2nd time to Alaska. With the changes that happened to Wonder in dry dock one of them is at the aft buffet Cabanas. The deck 7 aft deck is gone, now above it is the deck for Cabanas on deck 9 (don't know what was on 8)and an extended inside eating area. Also gone is the Tracy arm fjord day Bar-b-q on the aft eating deck. Asked why and they said with the outside eating area smaller not enough room for outdoor cooking. Never fear though, the hot soup in bread bowl still exists that day and is served by walking wait staff on deck 9 and 10. More about changes to Wonder--on open house time embarkation day got to see updates to kids and spa areas and can only say excellent!!! Deck 9 changes great too! The Adult deck as great as always. On our first night dinner we were in Animator's Palette seated with wonderful adult table mates, but at one of the back wall tables. If seated there expect service to take longer. why? Because the wait stations to pickup food and clear tables are in the corners of the back wall requiring the wait staff to backtrack over the one only route on each trip since they could only access the table from one end and not around the table as other locations in the room. Also these tables, we found out, were the farthest from the kitchen. No problem in Tiana's or Triton since we were at oval tables with full round access. We finished, with the same wait staff for all restaurants (Disney rotates you through all the restaurants for evening meals and your wait staff goes with you), a full 20 minutes later in Animator's Palette than in the other two. That's not to say that all of Animator's tables were slower just all those at the aft back wall. Not our wait staff's fault, just the layout of the room. Tiana's was Excellent! Really enjoyed the menu and the supper club atmosphere with live music throughout the entire dinning experience and the 2nd seating of the trip Mardi Gras night was a real hit. Triton's was excellent as always. Sea food aboard and the deck 9 buffet and quick eats were excellent. Not to mention the free ice cream and beverage dispensers on deck 9. And free room service daily. A nightly mickey ice cream bar was how we ended the day, all inclusive. An up point on Animator's Palette. With three seatings here on this trip since we were at Animator's palette the first night, we got the regular show the first night, which was great, on the middle night was also Frozen night and the the restaurant was decked out with Frozen artwork and colors, on the last night we got to become animators and see our own art work in the show that was more than excellent. We had great weather for most of the trip, thank you Disney. Had some fog and mist on first day at sea but cleared up to broken clouds. Had one night of high very high winds, but the captain and his crew did their best and kept us on top of each breaking wave for an easier ride. We got our sea legs quickly and were rocked to sleep that night. Next day we were due for Tracy Arm but too much blue ice in fjord so we went to the alternate Endicott Arm and Dawes Glaicer. It was fantastic. The ship had room in the fjord to turn broadside to the glacier for great views of the face. We had sun that day so calving was witnessed. Saw wildlife on the way out and had the deck 4 to ourselves. Had cold hard wind in Skagway but sunshine through clouds. It's Alaska, so you layer up and keep on going. We enjoyed the experience. In Skagway we did the National Park Walking tours through historic downtown Skagway--3 different tours and free as long as tickets last. Get your tickets first thing in the A.M. at the National Park Office at 2nd and Broadway. In Juenau we went to Mendenhall Glacier and the Glaicer Gardens. If we saw one eagle we saw 50 and one really close fly by. In Ketchikan we toured the totems at the Totem Heritage Center and shopped. Great sunny day, so came back on ship to enjoy the pool area and decks. The stage shows are not to be missed on this ship. You are seated by dinner rotation so the theatre is never overcrowded for seating. The new stage musical Frozen is fantastic as well as the last night show Dreams. Inbetween is excellent entertainment in the main theater as well as the adult only clubs at night. Got to see great first run movies--and early viewing of new Pirates movie.On last night went for quick trip back to stateroom after dinner and saw an envelope in the fish by our door. We got a special invite (after the Dreams show) to a special meet and greet in D lounge with the characters before the Till we Meet Again show in the lobby. This was a special treat and one on one with ALL the characters before the show. Thank you Wonder staff for the invite. Next morning they assign you to a breakfast seating according to your first restaurant seating time. We chose to do the express walk off after breakfast since we had the first breakfast seating and would be out of the room before 8:30am. We were walking off the ship and to Disney airport transportation by 8:10a.m. We had an excellent time and took advantage of the "hold my place" plan to book our next cruise. For $250.00 you can "hold my place" and have up to two years to book your next cruise and still receive the shipboard booking credits and discounts. It's a win-win. This allows you time to check your schedule and travel buddies names for reservation. We really liked that and took advantage of it. Looking forward to the next cruise. Read Less
4 Helpful Votes
Sail Date: January 2017
Me and my wife are huge huge Disney fans. I proposed in Disney, yes in front of the castle, and a Disney cruise seemed like the right idea. A little background on us. I've never been on a cruise and she's been on 2 cruises ... Read More
Me and my wife are huge huge Disney fans. I proposed in Disney, yes in front of the castle, and a Disney cruise seemed like the right idea. A little background on us. I've never been on a cruise and she's been on 2 cruises with Carnival. This was our first Disney cruise. We live in Houston, so we did the check-in online and drove about the hour there and got there a little before our check in time of 1:45. The check in process was extremely fast. I feel like from getting out of the car to on the ship was about half an hour tops. It was pretty cool that they introduced us onto the ship with the loudspeakers. First up checking out the room. My first thoughts walking into the room were wow this is a lot smaller than I was expecting. but the balcony was nice and spacious. Bed was incredibly comfortably. I was overall kind of thrown aback because my first impression was this is small, but I grew to like it a lot. The room behind us 6154 had a HUGE balcony though! It covered about half the back of the boat. Then we explored the ship. I remember saying to my wife the thing I love most about Disney is their attention to detail. Every aspect of the ship is Disney related, and everything has a purpose. Near the adult area there were spots you could sit in the windows and look out. Being adults on our honeymoon we spent most of our time in the adult only area. The dining rotation was very cool. We got Triton's first, and it was like fine dining I have never experienced before. It was so much food and so good I felt so bad when I couldn't finish it all. We were 2nd dining and so we would have to leave pretty quick to make sure we made it to the adult shows. The shows were amazing. I HATE Frozen but my wife convinced me to go to their Frozen show and it was actually pretty cool. All the shows they had were awesome. I'm still stunned from David Gatti's show. I'm still laughing at Buckets and Boards. Dreams was very well put together, although the ending was kind of interesting. Every show in the adult area was hilarious. As a honeymooning couple on a Disney cruise we were kind of expecting to see and be bombarded by a lot of kids, and we were kind of concerned about that. But we barely saw kids. Barely! Anyway I digress. The shows in the adult area were awesome. The club host Brett was one heck of a guy and extremely hilarious! We all miss him. The wings at Crown and Fin Pub were to die for. I miss those a lot as well. Speaking of not seeing kids. There was even an adult only pool and hot tubs. It was almost always quiet over there too. At Castaway Cay there is an adult only beach as well. Like I said we barely interacted with kids, and that was pretty surprising to the both of us. The service was amazing. From room service, to service at the restaurants, or shops it was absolutely amazing. Everyone was super nice and it made us go, "Now I kind of want to work here!" The best port was Castaway Cay. If I could just live on Castaway Cay that would be okay. It was incredibly peaceful, and we loved it. Key West was pretty cool, but pretty touristy. All we really did there was get a picture with the 90 miles to Cuba point. The Bahamas were kind of disappointing. The beach was nice, and the bars were cool. But a lot of the shops were closed due to Majority Day and some kind of march. We decided to walk a bit and after about 10 minutes of walking in one direction we felt like we were in the ghetto. We were back on the ship well before it was time to be quite simply because we ran out of things to do. Our excursions at the Bahamas and Key West were both cancelled due to low visibility and wind respectively. To us that meant more spending money and it wasn't a big deal. The one excursions we did get to do was the Kayak tour at Castaway Cay. It was beautiful and we both learned a lot. Our tour guide was hilarious. The only downside, if you even want to call it that, was on the return. We woke up the last day expecting to be in Galveston, and instead we were just outside the port, anchored down due to the fog. For us living in Houston it was no big deal that just meant more time on the ship for free to us! But to others it was kind of a problem having to reschedule flights and stuff. Disney Cruise Line was amazing and made sure everybody was fed and made sure to add a lot of events so that the time went by faster. All in all it was an amazing cruise and me and my wife can't wait to go on our next Disney Cruise. Like I said earlier she's been on other cruises and agrees that Disney was better. Read Less
2 Helpful Votes
Sail Date: January 2017
After several months of stress my husband and I needed a small get away and we booked a last minute cruise with Disney. We had an amazing time and the Disney cruise line lives up to high Disney Standards, from the ease of boarding, to our ... Read More
After several months of stress my husband and I needed a small get away and we booked a last minute cruise with Disney. We had an amazing time and the Disney cruise line lives up to high Disney Standards, from the ease of boarding, to our stateroom, to the food and entertainment, it was amazing. Disembarking in Nassau was easy. There were many excursions to choose from. It was a little disappointing not to be able to visit Castaway Cay the next day, due to the weather, but they made up for it with other on board activities for the day. Leaving the ship was so organized and easy also. All in all a wonderful experience and we would happily recommend and return for another trip to another destination. My one complaint and something would discourage people from doing was our experience at Remi's. We were doing an early celebration for our anniversary and decided to upgrade one of our meals for the experience of Remi's, an upscale french restaurant on board ship. My husband and I are not strangers to upscale, 4 star restaurants. It's not a habit, but we do it a few times a year for special celebrations. We have never before been so uncomfortable as we were here. Every turn was another attempt to upsell the dinner. Mind you we had already paid another 180$ for the 2 of us on top of the allotted nightly dinners to do this. We had planned on spending more as we knew that wine wasn't included with the meal. The awkwardness started by the choice of caviar and cheeses, then wine pairing for dinner, then trying the special truffles that they had you smell in the box and then the cheese cart after the entrees. Each was an extra 50+ to the meal. Each time we turned something down, we were made to feel awkward and looked down on. It really dampened the experience. On top of that, the portions were even smaller than usual for this caliber of a restaurant. We left hungry and ended up going to the buffet after the Pirate celebration and firework show! I have dined at the French and Canadian restaurants in Epcot. I have dined at Be our Guest and at Cinderella's Royal table for dinner in the Magic Kingdom. We were always treated first rate and never uncomfortable. This was a very new and very disappointing experience. Read Less
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