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Sail Date: February 2019
This was the first time I have sailed with DCL. The Wonder looked beautiful coming off its 2017 refurbishment. 14 nights was a gamble for a cruise line I have never sailed before but Disney lived up to it's reputation for excellence. ... Read More
This was the first time I have sailed with DCL. The Wonder looked beautiful coming off its 2017 refurbishment. 14 nights was a gamble for a cruise line I have never sailed before but Disney lived up to it's reputation for excellence. Of note, this particular cruise had only 300 children aboard. It was a running joke among the crew. It made for what was probably a much quieter cruise experience than typical. Embarkation was simple and for the most part, everyone arrived at their assigned time so it was not insanely crowded. Debarkation was equally as simple and we put our luggage out the night before to have it taken off the ship. It was just myself and my husband on this trip. Food: highlights were the incredible service in the rotational dining and the high quality of the food both in the dining rooms and in the buffet and quick service stops. Was every meal and every menu item amazing? No, but most of them were between “outstanding” to “very good.” You can preview the dinner menus on the DCL onboard app or by stopping outside your dinner location - there's a menu posted. Our servers were so accommodating and friendly and worked extremely hard to deliver a four star experience. The buffet was strongest at lunch. Beautiful options every day and a different variety every day which is hard to do on a 14 night sailing. Breakfast was plentiful and had an omelette station where they would make your order and give you a number, then deliver it to your table. Nice to not stand in line. Cabanas staff was on top of clearing and cleaning. There were always tables available. The quick service and room service were abundant with options - Pete's boiler bites was excellent for shawarma and standard fried fare/burgers and served a specialty every day that was not on the regular menu (chili dogs, Philly cheesesteak, spicy chicken sandwiches), Pinocchios for pizza (it was average), Daisy's Delights for soups, fresh made sandwiches/wraps/paninis, salads and tons of fresh fruit. Truly amazing. Even the self service ice cream was really good - standard chocolate and vanilla and then new flavors rotate into the mix each day. Self-serve ice cream sometimes is icy or has a funny taste, but DCL’s was great. Room service was PLENTIFUL and included in your cruise, and it didn't take more than 20 minutes (although they quote up to 45 minutes.) The best items we had were the buffalo-style chicken wings, BLT, French fries, Mickey ice cream bars and he famous “All Hands On Deck” cheese plate. It was SO easy to pile on the pounds! Pools: the adults-only pool was very crowded on most sea days because there were so few children on board. Their pools and hot tubs have fresh water. I tried the waterslide and it was cute and fun. Cove Cafe is in the adults area and was always populated. They have complimentary pastries throughout the day including rice Krispy treats which I did not see anywhere else onboard. Can’t really comment on the kids areas because we did not have kids with us. Spa: the gym was not crowded - ever. It was well equipped and had all the expected equipment. Entertainment: there’s something for everyone. On this long cruise, there was multiple speciality acts plus their regular nightly shows like Frozen and Disney Dreams. The on board movie theater showed about 7 rotating movies that were all recent releases, some in 3D. There’s also the “Funnel Vision” which is the giant pool-side screen showing movies all day long. And of course, character meets every day. Unlike in the parks, the characters actually take time to meet with you! Can't comment on the kids clubs experience but we did tour them during open houses and they looked incredible. Accommodations: we were in a deluxe Oceanview stateroom on deck 2 aft. The mattress was very, very comfortable. I am a fussy sleeper and I slept so well on this cruise! The split bath is as awesome as everyone says. The room was spotless. Even the bunk bed was comfortable. We did not schedule any port excursions. They just weren't up our alley. We did go to Castaway Cay and it was as beautiful as expected. What really made it all worth it was the outstanding service, from our stateroom hosts to the staff at the pool. There’s literally nothing I had to suggest to make it a better experience (except that the Wonder, unlike all the other Disney ships, does not have the free in-room on demand movies.) We will definitely be back. Read Less
2 Helpful Votes
Sail Date: October 2018
definitely very disappointed ! An expensive and bad cruise. It is not worth the price paid . Poorly organized cruise.. The port adventures White House Beach in Grand Cayman and Cabo San Lucas by Sea were a scam. the food of low ... Read More
definitely very disappointed ! An expensive and bad cruise. It is not worth the price paid . Poorly organized cruise.. The port adventures White House Beach in Grand Cayman and Cabo San Lucas by Sea were a scam. the food of low quality. Only two good shows in 14 nights. the parties of pirates and frozen were very poor . and the worst was the mistreatment received in front of an inconvenience with our luggage upon disembarkation. It was our fourth Disney cruise and I do not recommend it. is not at the level of the Fantasy or the Magic .. The staff works discontent and often does not treat the passenger well. The new system of selling the photos on board is a scam. positive: the activities of the children were good as always, and they enjoyed them, but the adults felt cheated (there were three families and we had three cabins) Read Less
4 Helpful Votes
Sail Date: October 2017
This was my first (and probably last) Disney cruise. I had been lead to believe that Disney is a step up from other mainline cruises (my experience there is Holland America, Princess and Royal Caribbean), but other than the specifically ... Read More
This was my first (and probably last) Disney cruise. I had been lead to believe that Disney is a step up from other mainline cruises (my experience there is Holland America, Princess and Royal Caribbean), but other than the specifically Disney events (shows, characters, etc.), it wasn't any better. I understand that the Wonder had been recently in dry dock and the cabins and public areas looked very fresh. My cabin was much better than Royal Caribbean, about the same as Holland America and not as nice as Princess. Our cabin host (what happened to steward/stewardess?) was great. The food was generally blah. They always had fancy descriptions on the menu, but nothing was as good as it was described. Very little seasoning. I understand the children's menu being bland, but expected more from the main menu. The quality of the ingredients was uneven. Actually enjoyed the food in Cabanas more than the dining rooms as my expectations weren't as high. Had a steak in Palo and it wasn't worth the $30 surcharge. I didn't participate in many enrichment (2 lecturers) or entertainment activities, so I won't comment there. It seemed to be that everyone who is a member of the Cult of Mickey did enjoy the entertainment!! Embarkation in San Diego was fine. Disembarkation in Galveston, not so much!! Not many crew to be seen and some passengers deciding that they didn't need to go to the back of the line. Disney appears to be great for families with young to tween children and adults who are Disney fans, but isn't worth the increase in per diem for those adults who aren't especially Disney fans. Read Less
2 Helpful Votes
Sail Date: October 2017
Disney did it well with having Captain Ken Puckett (former Panama Canal pilot boat captain) and Ron Clements (animator and director of many wonderful animated Disney movies, including Moana and The Little Mermaid) give lectures during sea ... Read More
Disney did it well with having Captain Ken Puckett (former Panama Canal pilot boat captain) and Ron Clements (animator and director of many wonderful animated Disney movies, including Moana and The Little Mermaid) give lectures during sea days. There were also movies shown related to Ron Clements' lectures, animation classes, other Disney movies, Disney shows, cooking classes, hide and go seek for the ship's officers, live music and concerts, many other entertainment acts, trivia and all the usual Disney activities that are on shorter cruises. I did not enjoy the rap and millennial music that they played for some of the sail aways and Pirate Night Party. The food in the three restaurants has gone downhill, since cruising Wonder in January, for some of the meals, including the desserts. You definitely couldn't tell what they were by their descriptions. I ordered the spaghetti and turkey meatballs from the children's menu and the Mickey bar one night since you can order from it as well if needed. The breakfast and lunch buffets were excellent. I wasn't impressed with the restaurant for breakfast and brunch either. The food was just okay and took a long time before it was served. Our waitstaff, Elizabeth from Mexico and Levi from South America, were excellent! Disney Wonder is my favorite Disney ship with an easy flow to her. Our Navigator's balcony was a decent size. The balcony was smaller than normal, but was protected from the rain and had a working temperature gauge and barametor. The officers, cast members (staff, stewards, waitstaff, etc.) and guests (passengers) were friendly and fun to interact with. There were a lot less guests than usual and children due to the two week cruise. This was a major plus since there were seats available for the performances, movies, etc. The buffets flowed easily for both breakfast and lunch. There is no longer a dinner buffet. Instead there is a dining area, with wait staff and food prepared there,in Cabanas with a similar menu, with a few less choices, that you can go to as you please during certain dinner hours. We didn't try it. The highlight of the cruise was going through the Panama Canal. All I can say is,"Wow!", what an incredible experience it was! Our cruise began in San Diego, California. We visited Cabo San Lucas, Mexico, Puerto Vallarta, Mexico, Cartagena, Columbia, Georgetown, Grand Cayman and Cozumel, Mexico, arriving in Galveston, Texas. This is a must do cruise! You'll have many magical memories to last a lifetime! Read Less
1 Helpful Vote
Sail Date: October 2017
Disney has always been on top of our lists in terms of quality and ability to exceed our expectations. We enjoy their movies, Disneyland and merchandise. Cruises now are part of that list. This was our first cruise with Disney while ... Read More
Disney has always been on top of our lists in terms of quality and ability to exceed our expectations. We enjoy their movies, Disneyland and merchandise. Cruises now are part of that list. This was our first cruise with Disney while cruising with several other cruise lines--approximately 10 other cruises. The Disney cruise exceeded all of our previous cruises. While on board we reserved 4 cabins for the rest of our family--especially our 6 grand kids. We want all of them to enjoy the entertainment, service, and overall fantastic experiences of Disney cruises. We enjoyed many things offered on board but also what wasn't--no casinos, and less emphasis on bars and alcohol. The rooms with two room bathrooms were great and I am sure those with small children enjoy having a bathtub. Changing dining rooms every night was a great touch. Dinner meals were average but to be over looked by great breakfast and lunch buffets. Crispy Cream doughnuts was nice touch. So was unlimited shrimp at lunch. There were many play areas for children but also adult only areas were great also. The specialty food areas with pizza, hamburgers/sausages, and unlimited soft serve ice cream among other favorites at lunch were great. Talked to some on board who were multi-cruise participants and one that had been on 47 Disney cruises. Loved the 10 different lectures on the Panama Canal by an expert on its histroy and current uniqueness. Also became an animation fan from 10 lectures by lead animator and director of Mauna, Pricincess and the Frog as well as 6 other Disney films. By far I would recommend Disney cruises to everyone even those without children with them--which we were on this cruise Read Less
1 Helpful Vote
Sail Date: October 2017
We returned Disney for our 16th overall cruise, our 3rd Dinesy cruise and our first Panama Canal Cruise. Compared to all of the other lines we have traveled only Celebrity comes close to matching the quality of Disney. This was our ... Read More
We returned Disney for our 16th overall cruise, our 3rd Dinesy cruise and our first Panama Canal Cruise. Compared to all of the other lines we have traveled only Celebrity comes close to matching the quality of Disney. This was our second time on the Wonder. The ship was updated before we sailed. It was nice, clean and easy to get around on. Considering this was a 14-day cruise there were not a lot of kids. The canal seems to be more of an adult trip. That being said the adults only area was packed. We had a great time and just avoided the adults only pool area. We have always had balcony rooms and have done Disney Conceirge with a 1 bedroom suite. We had a large porthole room on Deck-2. We loved it and saved a bunch of money. It was roomy and the giant porthole was a good window (plus we were never in the room). We will get this category of room from now on. Our cabin attendant was wonderful. She saw a note in our room about our 35th wedding anniversary and decorated our bed one night while we were at the show. Our room was always clean and fresh. I am 6’06” tall. My feet hang off the bottom of all cruise ship beds. My head hit the top of the shower like it has on all 16 of our cruises. Our dining staff was beyond excellent. We liked all the food in all the dining rooms. But we loved the service. My wife hugged our waitress and the end and they compared schedules to see if she would be back on the ship when we returned for our next cruise. We ate breakfast in Trintons every morning. We always agreed to share our breakfast table to meet other travelers. Our evening table was a table for two (we didn’t ask for that - maybe they needed the bigger tables for families). We ate lunch all over the ship and loved everything we ate. We got a giant plate of fruit every afternoon and took it to the room for late snacks. We also had a cheese plate de;ivered to the room everyday as a snack when we stopped in the room. Coffee was great! We used our HydroFlasks all day for water and soda. We did almost everything offered on the ship as an activity. We saw the newest Thor movie on opening day. We went to all the Panama Canal briefings. The speaker was a retire ships pilot at the canal. He was fun to listen to. We went to every evening show. All were very good. We didn’t get off at any port in Mexico. We have seen everything and can’t really say much positive about any of those port calls. Grand Cayman was great. Will plan for some type of more involved excursion when we return in 2019. Our transport to the airport was very smooth. We carried our bags off for express walk off. It was easy. Had to buy a third suitcase because of all the stuff the wife got. Read Less
Sail Date: April 2017
We chose this cruise because we went on a Mediterranean cruise September 2016 and had a great time, but loved the Disney Magic so much that we wished we had more time on the ship. The experience started out rough...we went on a Disney ... Read More
We chose this cruise because we went on a Mediterranean cruise September 2016 and had a great time, but loved the Disney Magic so much that we wished we had more time on the ship. The experience started out rough...we went on a Disney Cruise for a top dollar FAMILY friendly experience and because of the "Disney Vacation Club" membership it was 90% Senior citizen and with only about 150 kids on board. I actually heard seniors complaining about there being any kids on board. The staff actually geared 90% of the entertainment (Day and evening) toward the Seniors and my family was bored silly....Millennials and kids are your target market Disney....SAD. Out of the 14 night cruise there were 3 WONDERFUL Disney Broadway style shows...but the other 11 nights were completely senior adult oriented. The Spa and the Excursions were very mediocre compared to other ships and they were much more expensive. The excursion descriptions were way off and even though I heard at least 10 people complain to the Guest's services desk regarding the matters they seems very unconcerned by the guest's dissatisfaction. Food- just ok..Triton's restaurante had the best food..but honestly if you ordered anything other than what your server recommended it was very "right out of a freezer box" quality. Tiana's place just had really low quality food...like they were just using up the leftovers from the buffet. The pools- too small and only 1 waterslide. You lost us Disney...going to try out NCL next time where it looks like they are at least trying to entertain both kids and the parents that would bring small children...millennials. Read Less
12 Helpful Votes
Sail Date: April 2017
We sailed on the Wonder last year for a 5 day before dry dock. The work that they did was fantastic. Cabanas (the buffet) is much more functional and much roomier than it used to be, never really had any trouble finding a table ... Read More
We sailed on the Wonder last year for a 5 day before dry dock. The work that they did was fantastic. Cabanas (the buffet) is much more functional and much roomier than it used to be, never really had any trouble finding a table inside. The kids areas - the Oceaneer Lab and Club were both much better than last year. We had difficulty getting our son to go last year, this year he didn't want to leave. The staff in the Nursery and activities for the under 2 year olds there were great, but activities for the young ones outside of the paid nursery service are a bit lacking - there is a toddler area but not much in it when there is not defined toddler time, and the Dory's Reef splashground also could have used a bit more flair. The redesigned slide, and AquaLab were much nicer, as well as the quick service restaurants. We liked Tiana's, and thought it was a nice step up from Parrot Cay which was our least favorite last time. Food was good, I felt desserts a little lacking inspiration most nights. The upgrades to Animator's Palate were also very nice. Entertainment was great, and refreshed several times throughout the cruise so there was no duplication of the main shows for the night. Cartegena was a disappointment - safety was a concern on our beach shore excursion, and it really wasn't worth the money. All other ports were nice. Loved the Panama Canal, and even with a 4 year old and 2 year old did not feel like we were on the ship for 14 nights. Our only (minor) disappointment on board was that after the canal we had 4 sea days, and entertainment during the day was a little bit lacking. The entertainment cast was finishing their contract on this cruise, with the new cast already on board practicing, so I'm sure that was a part of it too, but they could have used some more activities during the day with 5 straight days on the ship (including canal day.) Would gladly recommend this ship and this particular cruise if you can fit it into your schedule! Read Less
1 Helpful Vote
Sail Date: August 2016
We just got back today from a 14 day Panama Canal crossing. In typical Disney fashion, everything was well organized from the check in to the disembarkation. Nobody does it as well as Disney. The Wonder is heading to Spain tomorrow for ... Read More
We just got back today from a 14 day Panama Canal crossing. In typical Disney fashion, everything was well organized from the check in to the disembarkation. Nobody does it as well as Disney. The Wonder is heading to Spain tomorrow for a reimagine and overhaul. We found the ship to be in very good shape, with one exception. Our A/C did not work. To their credit, Disney was very concerned about this. They sent Engineering to our room 4 times and finally offered us another room. They also provided a fan. Unfortunately the room they offered was directly (and I mean DIRECTLY) across from the 6th deck laundry. I also didn't notice much air coming out of the vents in that room, so we decided to stay with our original room. The fan made a huge difference and we were fairly comfortable. I feel sure that this issue will be addressed in the upcoming overhaul. It certainly needs to be! We were aft and our bank of elevators was extremely warm at all times. Even Palo had to keep their doors closed to combat the unrelenting heat. We enjoyed 3 meals at Palo and all were absolutely delicious. We weren't very impressed with lunches in Triton dining room, but they were certainly adequate. The sandwiches in the Goofy Galley were the best lunch option on the ship, in our opinion. We had 2nd seating for dinner and got lucky in that most of our dining rotation seems to favor Triton. We liked that dining room the best, followed by Animators. Parrot Cay was our least favorite. We had an excellent dining team and had no complaints about them. The food wasn't as good as we had expected, thought it was adequate. Some meals were above average, others were just OK. By and large the food on the Wonder is somewhat better than other cruise food, but not stunning unless you are dining in Palo. We only had 4 port calls and the rest of the time were sea days. Disney Wonder provided a wide variety of activities and we were never bored. We had a Frozen day, a Pirate day and two formal nights. We tended to spend most of our leisure time in the Promenade Lounge. We got to know 3 of the waiters very well and they were just lovely. We also enjoyed music by Soul Duo nearly every night. We had balcony rooms and always love the design of Disney rooms, particularly the bathroom. In our case the balcony was wasted on this trip simply because it was so hot. We tended to sit indoors where we could see the Panama Canal, etc. In hind sight we will be more cognizant of the projected weather when deciding on room type. We have already booked 3 rooms on another cruise in April. We love Disney and had a wonderful, leisurely cruise. We'll be interested to see how the reimagining of Wonder turns out. Read Less
4 Helpful Votes
Sail Date: August 2016
We chose this Panama Canal cruise so we could visit my niece and family in San Diego, the have a leisurely journey back home to Port Canaveral, twenty minutes from our house. It was a really good cruise, nine sea days and four ports. ... Read More
We chose this Panama Canal cruise so we could visit my niece and family in San Diego, the have a leisurely journey back home to Port Canaveral, twenty minutes from our house. It was a really good cruise, nine sea days and four ports. Embarkation was good- Donna and I were traveling alone and Donna uses a wheelchair for embarkation, but we found a San Diego port staffer who wheeled her on board, down to deck one to cabin 1052, so the journey began well. There were 1,700 passengers, not really overcrowded for an 83,000 ton ship. Probably not as many children as on many Disney cruises because of the length of the trip. Our cabin was midships on deck 1, only a few steps from midship elevators which was great. Cabin was a Disney type with split bathroom, but roomy and comfortable. Our steward was all we could hope for. Cabin had two fairly small portholes which limited viewing but with so many sea days we didn't suffer. If there was a weak spot it was in food quality, it just wasn't up to other ship's standards. Waiters were excellent and did there best to bring additional servings, but food wasn't so good. Donna had a complicated diet restriction which they handled very well. Having three dining rooms and changing each night got a little confusing for us, but was certainly innovative. We had a table for two on the first two nights, but requested another couple, and the four of us from then on had a good time. The highlight was the entertainment. Evening shows with variety and a great mix of individual acts plus Disney-quality production shows. A Panama Canal lecturer, Captain Puckett, was excellent and drew large audiences. Musicians all around the ship provided music, but scheduling around meals left a void for us. We missed before doinner music, not available on most nights. The ship was almost 20 years old and showed it in spots. It was headed for Spain and dry-dock after it ridded itself of passengers in Port Canaveral. It had great activities for kids and they seldom interfered with our activities. Our favorite spot was on Deck 10, and the Cove area. Three pools separated children, families and adults which was nice. The entertainment staff was fun and did their best to keep us all smiling. Finally, debarkation was a bit long. We had disembarked on short Disney cruises in past years, but this one fell short of the past experiences. Still, we were home and eating (again) by 10:00 AM. Read Less
4 Helpful Votes
Sail Date: August 2016
This was our 17th Disney cruise and it came up short in some areas-food quality, entertainment, and excursions in ports. The quality of the food served was not up to par and less than we have experienced on past cruises with Disney. ... Read More
This was our 17th Disney cruise and it came up short in some areas-food quality, entertainment, and excursions in ports. The quality of the food served was not up to par and less than we have experienced on past cruises with Disney. Actually recent Celebrity and Princess cruise food was better. Food. Dining service was very good and they did everything they could to make up for the food by either replacing it or offering replacements. Entertainment. Since this EBPC cruise was the last cruise before going to upgrade they only had three big stage musical shows on a 14 night cruise. The first was embarkation night with the standard opening that highlighted a sampling of the other acts so I wouldn't even count this one and usually don't even go. They other two were the Golden Mickeys and Dreams on the last night. We didn't get Toy Story because the offloaded the sets in San Diego and loaded Frozen but didn't offer it. Disappointed. Shore Excursions. I don't know why they persist in going to Cartagena Columbia. We booked the best of Cartagena and it was a big disappointment. First this city is hot and humid. We went to the fort and the guide just said a few words and gave us about 15 minutes to get off and walk over to take a picture. We didn't even get to go up and he didn't go with us. It took a long time to get off because the street vendors were allowed to gather at the bus door and pester everyone. Next was a monastery at the top of a hill. It was great for the view but again a lot of vendors to wade through. Next to Old Town and the Naval Museum. Short talk and 10 minutes on our own to walk through not enough time to actually look at anything. Finally to a Gem shop for a talk on gems and a chance to buy. Then only 20 minutes on our own in town to grab a quick beer. I complained to customer service and said it should be renamed to The worst of Cartagena shopping. I would go on the cruise again if the price was right but stay on the ship in this city. In Cozumel we did the cooking tour which taught us how to cook a typical Mexican meal including appetizer, fish course, and desert. It was great especially the all inclusive drinks during our stay. The only down side was that we only had about one and a half hour to use the resort facilities and the beach. At a prior one we had more time so we just did fish pedicures instead which was great. Read Less
13 Helpful Votes
Sail Date: August 2016
This service is the first and foremost thing I remember from our 14 day cruise through the Panama Canal. The crew provided much better service than I have experienced at almost any Disney resort. I did not receive one bit of ... Read More
This service is the first and foremost thing I remember from our 14 day cruise through the Panama Canal. The crew provided much better service than I have experienced at almost any Disney resort. I did not receive one bit of dissatisfactory service. Everyone was polite, friendly, professional, engaging, dutiful and thorough. I'll start with the positives: The food was much better than I expected. In my experience, Disney food is usually awful. The quick service & buffet was better than most places. The entire ship sparkled. It was very clean and regularly being cleaned and spiffed up. 90% of the time that I went into a public restroom, there was a crew member cleaning or attending to the room. The kid's activities are above par from ANY experience I've ever had. Granted, the ship was intended to entertain 1800 kids and I believe they stated they had 180 kids on our cruise. Regardless, they were prepared for tons of kids. For the first time EVER my daughter asked to go to the kid's club instead of the pool! The adult & family activities were non stop. You certainly wouldn't get bored on this cruise. The movies (poolside & in the theater), the live shows, the games, the basketball court, the endless gym classes ... anyone could stay busy all day. Our wait staff was spectacular and very accommodating. My daughter ate her favorite food (steamed rice, broccoli & sliced apples) nearly every night. They easily adapted to my lactose free diet. They were friendly and as professional as any top star restaurant. Leaving them was like leaving a part of our family behind :-( The adults only area is a god send. I could have slept there day and night. By the pool, relaxing, the occasional drink and a good book. Perfect! The lounges were really good. Specifically the Cadillac Lounge and their bartender, Vlada. The captain (Gus) was very friendly, gave everyone frequent updates. He was a bit of a celebrity on the ship. Everyone loved him! The deck parties were the things that memories are made of. We had SOOOO much fun at these parties. The character meetings are superb! I've paid well over $100 for lunch with princesses at the Disney parks. We had complimentary tea with every Disney princess. They supplied us with sashes & crowns for the younger members. We went on one excursion, swimming with the dolphins in Cabo. It was beyond anything I've ever experienced. Well worth every penny! Now the bad news: The ship was scheduled for dry dock renovations immediately at the end of our cruise. AKA: it was in need of repair. There was the occasional whiff of what smelled like sewage in the hallways (GROSS!). The carpet was clean but clearly old. The murals looked outdated and faded. The decor was also dated. The gym looked like it was about to close up.... speaking of closing: the arcade closed two days before the end of our cruise with a note on the door the day of closing. There goes the remaining $12 on our arcade cards. This is a SMALL cruise ship. It's dwarfed by other boats. Which means you can really feel the motion in the ocean. It also creaked at night like we were sleeping in an old wooden boat. My sister had to have the carpet pad repaired in her room because the drain in here ADA shower was apparently clogged and before it was realized, the water seeped out of the bathroom. They had to sleep for one night in another room after complaining for two night of the floor remaining wet, not drying and eventually smelling. They were given an unframed photo of the ship for compensation. The pools were HOT. Hot like a hot tub because the ship was making it's way back from Alaska. We hit the pool upon leaving San Diego (which was in the high 80's) just to try and swim in a hot tub. The temperature in the pool was fixed about 5 days into the cruise. Speaking of temperature, our room was FREEZING cold even with the heat turned up to the top level. After requesting maintenance, we then were stuck in an overly warm room despite turning the thermostat to the lowest degree. The spa is obviously staffed by non Disney cast members. While I had an amazing pedicure and manicure, I was subject to listening to the gossip column of the entire crew from the three staff members in the spa. In addition, the "foot specialist" who was very sweet and kind, seemed to embellish on her education because her crew directory bio didn't mention anything about her having a bachelor's degree in physiology as she claimed. Her presentation ended in a sales pitch for shoe inserts. The body analysis also ended in a pitch to buy $600 worth of vitamins. Same with the Ionithermie. While I did see results, I didn't expect to be pressured into buying $700 of Elemis products. The wifi shut down on several occasions. DO NOT rely on wifi while on a cruise. Also, don't buy the AT&T cruise package. It only worked when we were near land, which is also when my international phone service worked. Why did we go on only one excursion? Because we had booked another at a water park but in the middle of our cruise we learned all of the water slides were shut down. There was a lot of grumbling about excursions during our cruise. Many people were disappointed. We've always just booked a private taxi for the day (~$100) and then we go where we want. The BIGGEST complaint is from our check out experience! When we went to leave, we were at the gangway and they stopped us saying our account wasn't reconciled. They called their finance department who said the computer was wrong and everything was fine. Meanwhile, we called our credit card who confirmed the charges went through. Regardless, they crew would not allow us to leave until their system "updated." We were held on the ship for 20 minutes, which meant we missed our Magic Express shuttle which was pulling out when we approached the shuttle loading area. They "held" a shuttle for us. We waited on that shuttle for over an hour. Long story short: it took over 3.5 hours for us to arrive at our hotel (Grand Floridian). We missed our lunch reservations and fast passes. We made stops at 8 other resort hotels before we were finally dropped off as the final stop for our shuttle. We had park tickets for 2 days and didn't make it to Epcot until 2:30 pm. After leaving our cabin at 8:00 am. The other members of our party were inside Epcot by 11 am. I doubt I will ever pay the $35 per person (times 4) for that "magical" express shuttle. A taxi would've cost ~$120. Read Less
7 Helpful Votes
Sail Date: October 2015
Got offered a deal on Disney Wonder East Bound Panama Cruise 23 Nov 2015 - bit worried as I am not a great lover of Disney - or children - perhaps that's why I have a Grumpy T shirt. My wife wanted to go - so off we went. Had a good ... Read More
Got offered a deal on Disney Wonder East Bound Panama Cruise 23 Nov 2015 - bit worried as I am not a great lover of Disney - or children - perhaps that's why I have a Grumpy T shirt. My wife wanted to go - so off we went. Had a good few days in San Diego visiting the Zoo etc - (stay near the cruise terminal - those hills are a killer). Easy boarding and check in. Cabin really nice. Staff onboard were amazing - from the Entertainment staff, Singers and Dancers, Cabin Hosts and Servers who were all brilliant. The entertainment was second to none but things seemed to die down after 1130 - after all it was a Disney cruise. Cabo San Lucas was OK just did a little tour around the harbour and had lunch. Puerto Vallarta was really nice - we did a beach break at Paradise Beach club - which was excellent. The Panama canal was interesting. Next stop Cartagena - as I remembered it from the 80's. Nothing there to enthral me. Just had a walk around the old town. everyone who did a tour said it was not very good. Cozumel was the last stop - did a beach break there which was ok. Not the best but good enough. All the themed parties onboard were of a great standard - Pirate night, Frozen night, Halloween etc. They put a lot of effort into everything they do. Overall had a really good time - not as relaxing as I would have liked as my wife dragged me off to every class there was going. Would I do another one. My wife tells me I would. So that's that then. Read Less
11 Helpful Votes
Sail Date: October 2015
This is our second cruise with Disney. I love being on the sea so this trip offered quite a few days of sailing without a stop at a port. Embarkation was easy and relatively quick. When we saw the lines, my heart sank but it was really ... Read More
This is our second cruise with Disney. I love being on the sea so this trip offered quite a few days of sailing without a stop at a port. Embarkation was easy and relatively quick. When we saw the lines, my heart sank but it was really quite quick to be processed. We had a nice room with veranda on Deck 8 midship. As it turns out, we were on the side of the ship that overlooked all the action when we were going through the Panama Canal (sorry don't know the term but if you are facing the bow,our room was on the right side). It was close to the stairs and elevators, the decks with pools and other fun stuff. We would walk up and down stairs to the restaurants on Deck 4 & 5 until my thighs had had enough of the exercise. The elevators could be quite crowded especially for the evening meals and activities. The food was great but essentially "eating out" for all meals for 2 weeks got a bit tiresome. Even if you were watching how much you ate, it seemed like a lot. Towards the end of the cruise (well, maybe half way through) we started to comment that it was "feeding time" and then we would moo like cows. We did not do this in public so you are the first to hear of it. However, this is our problem and not Disney's. I was recently diagnosed with Type II Diabetes and the servers were very accommodating to provide me with extra vegetables at meals. The cabin was nice and we like the veranda so will pay extra to have it. The bed was really comfortable, air conditioning worked well (a must for this cruise), and there was enough room to feel like we weren't on top of each other. The room was one deck below the pool deck. We did get noise during the day when people were moving chaises or chairs. It was noticeable but not too distracting. We were a little surprised to hear how often furniture got moved. We didn't partake in any onboard activities. This was the Hallow'een cruise and people were encouraged to bring costumes to wear. We chose not too because October 31 was the same day as the ship went through the Panama Canal. A t-shirt and shorts were too many clothes for the humidity and heat. I can't imagine wearing a costume. The activities onboard just didn't appeal to us. There was lots about the Panama Canal which was nice. Of the 4 ports that the ship stopped at, we got off at Cozumel only. The Canadian dollar has fallen so much that we decided to forego shore trips due to the additional cost. So what did we do? It was perhaps the best and most relaxing vacation that we have had. We read a lot, slept a lot, watched people, and enjoyed movies. The only blip was disembarking in Galveston. The instructions that were provided to passengers didn't pan out. As a consequence, there were a lot of people crowded into the space that we had been directed to (Deck 4 where the ship's entry door is) and there we stayed past the time that we were to leave the ship. Many of us at flights to catch so there was concern about missing connections. It all worked out in the end and I hope Disney will work on what happened and how to correct it. To close - great cruise and it was up to what we love about Disney. The Wonder is apparently heading to dry dock later in 2016 - a refresh is needed I think. Read Less
1 Helpful Vote
Sail Date: May 2015
The cabin was clean and our steward was polite. The common areas and restrooms were kept clean as well. My problem was with the wait staff. This was my 5th cruise with Disney, I am a DVC Member, and this may be my last. For those that ... Read More
The cabin was clean and our steward was polite. The common areas and restrooms were kept clean as well. My problem was with the wait staff. This was my 5th cruise with Disney, I am a DVC Member, and this may be my last. For those that don't know, Disney Ships have rotational dining. This means you eat at 3 different resturaunts and your tablemates and wait staff go with you. This is nice beause they seem to try to sit you with people roughly your own age, or your children's age if you have any etc. Your waiter and their asst. get to know your preferences and it's usually nice. Sadly when you go to a restraunt for breakfast or lunch the waiters knowing you won't be tipping them aren't as friendly especially if you go in torwards the end of service. I felt very rushed the times I did this. I don't like getting dessert 5 min after my meal is served. This happened both times I had lunch late. Same attitude on the Alaskan Cruise we took in 2013. One of our ports was cancelled during the cruise over state dept warnings. I understand why as it was a safety issue. Our waiter for lunch that day complained through our whole meal about it because the staff had to work much harder during at sea days than port days. He informed us how much he and the rest of the crew hated Panama Canal cruises because most of the days were at sea. The food itself was mediocre. If you don't have the room to rest your meat or time to cook it properly don't serve it. Most of the meats were dry and overcooked. Most of our appetizers seemed very well rested. They seemed to do okay with pasta dishes. If you want good food on the Wonder eat at Palo's. There is a $30.00 fee per person and you must be 18 to eat there, liquor is extra, but the food is wonderful. If you had that meal on land it would easily run $100.00 or more per person. The entertainment is pretty good, think Disney Show on Broadway, and they had 1rst run Disney movies sometimes in 3D. They also had a man who captained boat through the Panama Canal for many years give a talk everyday we were at sea. My husband really enjoyed this. I have to say my favorite thing was the crew talent show. The had an engine room Guns and Roses coverband that was really good. We went snorkeling in Cozumel Mexico and Cabo Mexico we really enjoyed this. We did the exursions through the ship. We also booked a bus tourin Cartagena Columbia. I'm glad I did this because it would be stupid to go all the way to Columbia and not see it. It was basically one big tourist trap broken up by street performers you were very encouraged by your tour guide to tip. I don't know if he or the tour company and There only seemed to be one, got a cut but someone did. He would steer us toward one vendor and away from others saying their stuff was junk even though it was all pretty much the same. The little shopping mall was way aver priced. Coffee was $22 for 3 pounds an $8.00 for the same amt from the street vendor for the same brand. The weather is very humid and when you get back to the ship crew members are waiting with cold wet towels. Disney is very organized getting you on and off. Speaking of humidity bring a sweater. They keep the ship really cold. I really felt it during dinner. I found out why when I turned the air down in my cabin. It gets really humid if they don't keep the A/C blasting. They have an all adult pool which is nice, but the waiters get nasty if you aren't drinking. One kept asking me if I wanted any sippy sippy, getting more and more sullen as the cruise went on. Read Less
2 Helpful Votes
Sail Date: May 2015
Positives: -Very few children on the Canal Crossing which meant the characters got to know the children by name. -Our room location, experience was great. -Although every room was sold, most rooms were only 2 pax, so the ship ... Read More
Positives: -Very few children on the Canal Crossing which meant the characters got to know the children by name. -Our room location, experience was great. -Although every room was sold, most rooms were only 2 pax, so the ship seemed less crowded -We were the first to experience Freeze the Night Away deck party. -Free BYOB! Not so goods: -A large majority of the cast was getting off the ship in San Diego as a new cast arrived in Miami to train...this lead to short timer syndrome resulting in horrible dining service as well as an inefficient room hostess. -Skipped a port due to "unrest" while many other cruise lines were still stopping there and people we knew were there on vacation and said all was well. -Food allergy NIGHTMARE! Read Less
2 Helpful Votes
Sail Date: September 2014
This cruise was a repositioning cruise for the Wonder from the West Coast thru the Panama Canal to Florida. Hurricane Odile was traveling up the Mexican coast as we were getting ready to go down the coast from San Diego. As we found out on ... Read More
This cruise was a repositioning cruise for the Wonder from the West Coast thru the Panama Canal to Florida. Hurricane Odile was traveling up the Mexican coast as we were getting ready to go down the coast from San Diego. As we found out on embarkation day that the Wonder would skip ports of call, Cabo San Lucas and Puerto Vallarta, and sail further out at sea to go around the hurricane. Disney Cruise Line's priority was to insure the safety of the ship and passengers/crew. The ship rolled and creaked as we sailed past the outer edge of the hurricane. Projected swells about 12 feet. We then encountered Tropical Storm Polo. Rocking again, but not as bad from the hurricane. We spent 7 days at sea before reaching the Panama Canal. The entire crew was fantastic. Captain Gus made daily announcements at noon and at 5:00 pm giving us updates about the hurricane and tropical storm. We were well informed. The cruise director, Jimmy, and his staff planned and organized numerous activities to keep us busy on all the sea days/nights. Captain Fabian returned to the WONDER at the Panama Canal and Captain Gus departed. The Wonder is in great condition. The crew is always cleaning and repairing things. The public restrooms are spotless and well kept. Kudos to the housekeeping staff! We saw the deck crew cleaning every morning as we walked our laps around deck 4. On our two port days they were outside the ship power washing and cleaning the sides of the ship. The dining rooms and Beach Blanket Buffet had personnel standing outside its doors handing out hand wipes to everyone entering for meals. Good variety of meals offered for dinner. The desserts were especially good. The have a plate with a "trio" of the different desserts offered in smaller portions. DH ordered this every night so we could have a taste of 3 different desserts at one sitting. Disney does an excellent job on its Panama Canal cruises. They also gave out certificates with your name on it saying you went thru the canal and a poster with the dates, position, and weather for each day of the cruise. Nice touch for souvenirs. Read Less
3 Helpful Votes
Sail Date: September 2014
We have sailed on five different lines- but keep coming back to Disney, with and without the kids. Panama was our tenth Disney Cruise. People sometimes look at me and ask "why?" It's just better. The boats are kept ... Read More
We have sailed on five different lines- but keep coming back to Disney, with and without the kids. Panama was our tenth Disney Cruise. People sometimes look at me and ask "why?" It's just better. The boats are kept immaculately (I've been on all except the Dream), the food is great and the staff is friendly and helpful. You don't have the casino and some of the shopping options available on other lines, but you have a great experience. Every time I cruise with them, I feel like our cruise is their only one. On this Panama cruise, we went through a hurricane, a tropical depression and a tropical storm. The captain avoided what he could, but some of out shore stops had to be canceled. The staff turned it into a positive. They worked to bring extra entertainment on board and to add activities. Jimmy and his staff are the best. Read Less
Sail Date: May 2014
Our first cruise with DCL was a magical experience. We had a last minute reservation which I was slightly worried about because we couldn't choose a cabin, it was assigned at the terminal. The cabins are the biggest we've ever ... Read More
Our first cruise with DCL was a magical experience. We had a last minute reservation which I was slightly worried about because we couldn't choose a cabin, it was assigned at the terminal. The cabins are the biggest we've ever had for regular cabins. The split bathrooms are genus. The curtains can be pulled so one can sleep and others in cabin can watch TV. The cabin stewards are very kind and friendly and keep the cabins in mint condition. The ship is older but well maintained. The three dining rooms are a neat concept, I loved Triton's, my husband loved Animator's Palate, and we both agreed Parrot Cay needed a major face lift. The food was good but sherbet needs to be added to dessert list with more flavors. I can not report on children's programs since we traveled without them, but all the other people that I spoke to about the programs both kids and parents were extremely pleased with everything. The Disney shows in The Walt Disney Theater are excellent, they should offer more than three on the longer cruises. There are so many programs offered during the cruise days some of my favorites are the arts of entertaining which is a cooking demo by DCL chefs and the different alcohol tastings. They were all very informative and fun. The adult pool area was our only disappointment, the pool is small and not with easy access to enter or exit the water. The ladder is hard on the feet. The sitting area did not have enough lounge chairs about 12 on each side and only about 15 other seats to sit and read a book. There were regular table and chairs but that is uncomfortable to sit and read. Also there is no beverage station in the adult only area you have to go all the way to the other end of the ship for a drink. The overall trip was great and I would book DCL again. Read Less
3 Helpful Votes
Sail Date: May 2014
We wanted to see the Panama Canal & this Disney repositioning cruise was a perfect fit. Because this was a 15 day cruise, late in the school year there were only about 300 kids on the cruise. I don't believe all the cabins were ... Read More
We wanted to see the Panama Canal & this Disney repositioning cruise was a perfect fit. Because this was a 15 day cruise, late in the school year there were only about 300 kids on the cruise. I don't believe all the cabins were filled either. So, there was little or no waiting for everything (except deck chairs around the Quiet Cove pool). The Disney Wonder is starting to get old, but is still a very nice ship. The embarkation process was a little long but once we got onboard all was well. Our balcony stateroom (#6610) had plenty of room for the two of us and was very close to the elevators and stairways. Very close to the laundry facility, which we made use of too. I like the idea of the rotating dining room schedules. We were lucky to be with a great group of new friends at our table. I thought the dinner food selections were nothing special. The food was good, but I expected it to be better. I really enjoyed the self serve ice cream station. And the 'free' coffee, pop and water station on deck 9 is a super touch. Also, Disney allows you to bring alcohol onboard at embarkation and at each cruise port. So, there's no need to try and hide bottles in your luggage. At embarkation it simply must be in your carry on luggage. No questions asked. Although the food was only average, I thought the service in our dining room was the best ever. Our server staff of Rolly, Andrew (and even the head waiter, Roy) were just super. Also, our stateroom attendant, Shiv, was also the best ever. The only problem we had with our stateroom was some unusual snapping and scratching sounds coming from the ceiling. The maintenance staff was unable to get it fixed. So, we just dealt with it. Besides there were so many other positives. The split bathrooms is a great idea. We stopped in Key West, Cozumel, Cartagena, Puerto Vallarta & Cabo San Lucas with the cruise ending in San Diego. Our excursions were a trolley tour in Key West; shopping in Cozumel; a bus & horse carriage tour in Cartagena; a 5 hour visit to the Paradise Beach Resort; and casual site seeing & shopping in Cabo. PV was our favorite stop. The beach area was absolutely beautiful. However, the full transit of the Panama Canal is something I'll never forget. The lake cruise between the locks is very relaxing and quite beautiful. The Wonder has a very nice fitness center which I made use of during our sailing days. The pool in the Quiet Cove was very nice and quiet (no kids allowed). However, trying to get one of the comfy deck chairs near the pool is almost impossible. Folks 'reserve' them early in the day by leaving towels and personal items on them and they are left unused for hours at a time. Cruisers continue this discourteous practice despite the signs telling them not to do so. I guess there are rude people everywhere. Read Less
Sail Date: September 2013
The Disney Wonder had the BEST Entertainment we have ever experienced on a Cruise. This is the first Disney Cruise we have taken. This was our 22nd Cruise and Holland is our favorite line. The production of shows offered on our Cruise was ... Read More
The Disney Wonder had the BEST Entertainment we have ever experienced on a Cruise. This is the first Disney Cruise we have taken. This was our 22nd Cruise and Holland is our favorite line. The production of shows offered on our Cruise was outstanding. From shows that reminded us of the plays in Los Angeles to the individual entertainers they were the best we have seen out of the Five Cruise lines we had previously sailed on. The children loved Mickey and all the other princesses that we all have seen at the movies or at Disneyland. It was worth the price of admission if you had children with you to see their faces. The rooms are outstanding in the layout and the square feet. The largest room we have had in all the cruises we have sailed on. Now the bad that will keep us from cruising on Disney again. The FOOD was not up to the standard of Holland, Celebrity, or Princess cruise lines. The buffet is half to two thirds the size of the above cruise lines. They repeat the same items day after day. They had Shrimp with the red sauce 12 of the 14 days in the buffet and the other 2 days they had it for dinner in the dining room. There wasn't a sandwich bar with the normal 4 to 6 different meat selections. They had sandwiches made with everything on them with a choice of Ham or Turkey sitting on ice that made the bottom bun soggy daily. The final thing was in 14 nights there wan no Filet Minion on the menu. ALL other 7 day cruises I have been on offered this meat selection at least one day and some twice. But when you look at the food at Disneyland you do not have quality dining options there either. Read Less
Sail Date: September 2013
This 14-day cruise was the second cruise for my husband and me, who are in our 60's. The first was 7 days on Carnival this past spring. Here are my impressions and comments. As first-time Disney cruisers, we read a lot ahead of time ... Read More
This 14-day cruise was the second cruise for my husband and me, who are in our 60's. The first was 7 days on Carnival this past spring. Here are my impressions and comments. As first-time Disney cruisers, we read a lot ahead of time on the forums so that we'd know what to expect. Overall, we had a very good time, but there were some problems. First, we never got to see the Animator's Palate dining room do its full-color transformation. Our dining rotation had us in Animator's Palate on the second night, and that was formal night. It was all black and white. I asked at Guest Services why there hadn't been a color change, and was told the reason was to avoid color conflict with the dressy clothes (because of the photography, I guess). The second time we were to eat in A.P., an Indian buffet was being offered in Beach Blanket. Since the closest Indian restaurant where we live is three hours away, we jumped at the chance to have Indian food, which we love. That was the one and only night on the 14-day cruise that the color transformation was done. We did not know this would happen only once. We were very disappointed as this was part of the magic we had looked forward to. When I asked about the color transformation at Guest Services, I was told we were “through the dining rotation” so we were out of luck. This was confusing, since of course we rotated dining rooms throughout the cruise. It's not that big a deal, but some sense of sympathy from Guest Services would have been nice. Because of peculiar scheduling, we also missed our character breakfast. Since we were on the late dinner seating, our dining host told us at dinner the night before not to miss a special breakfast surprise at 9:45 a.m. the next morning. When we got back to our room to see the next day's Navigator, we saw this conflicted with the next in a series of 9:30 a.m. lectures by a retired Panama Canal pilot leading up to the actual passage through the canal. So we called the desk to say we couldn't come to the breakfast because of the lecture. We didn't really know it was the character breakfast, although we later realized that's what it was. It's unfortunate that the daily Navigator was not in hand when our dining host told us about the breakfast; perhaps we could have arranged something else with her. Or perhaps we could have been told that the lecturer's slides and comments would be shown later on the cabin TV, as we later learned. As first-time Disney cruisers, we felt that a small bit of extra care with us would have gone a long way. I should add that I never saw our dining “tickets” (?) till late in the cruise, since they had been buried under various papers, so we did not have them to refer to. Personally, I think the Panama Canal lectures should have been scheduled for late morning anyway or some other time that wouldn't conflict with character breakfasts or other desired activities. Some of my complaints, like those above, have to do with scheduling. The ship showed perhaps Disney's best movie ever, Mary Poppins, so that it conflicted either with show time or dinner, no matter which dinner seating one had. I inquired at Guest Services when it would be shown again and was told that they didn't know but they assured me the scheduled movies would be shown many times throughout the cruise. In fact, Mary Poppins was not shown again. It puzzles me that Guest Services wasn't able to look up the cruise movie schedule. As novice cruisers we are curious whether all or most cruise lines keep planned activities a secret till the night before. Why not have schedules for several days ahead, or at least highlights for coming days? I do understand that changes might have to be made, but it would be nice to have an idea of what's ahead. Disney Wonder had a tastings schedule printed out for the whole cruise so that one could plan those. My husband and I thought the evening shows by the Disney dancers and singers were fantastic. Truly excellent! The talent brought in from outside was also outstanding. I was impressed very much with the way they interacted with the audience, especially the children. Those interactions were highlights of the trip, along with the actual Panama Canal passage. The Wonder is a beautiful ship. The hard floors on the outdoor decks throughout were kept clean and as dry as they could be to prevent slipping. The dining rooms were beautiful, the seats comfortable. The buffet venue was very crowded for breakfast and tended to be stuffy. The décor there was charming. We loved the location of our stateroom, close to the forward elevator bank. The layout of our room was great, with the seating area next to the window and the sofa feeling more like a sofa than the bench-like thing in our Carnival cabin. The room could have been cleaner; dust coated the bedside lamps, and when my husband looked under the bed to find another electrical outlet (to no avail), he found bits of things that vacuuming would take care of. We learned later that the stewards have only about 20 minutes per cabin, with no assistant - at least in our part of the ship. Our steward took really good care of us. He brought extra hangers and extra Navigators for us and changed the time on the cabin alarm clock for us since the instructions didn't help us do it ourselves. One of the lampshades in the room was cracked in two places, and this had been repaired by wiring the sections together. There was only one place to plug in electronics and my fan. I was glad I brought an extension cord. On the first day aboard, Saturday, a sprinkler head in the living room area leaked onto one of my husband's electronic gadgets (no damage). He told the steward, who put in a maintenance request. This would be a complex job involving plumbing, carpentry and electricians. On Monday, my husband spoke with Guest Services about it, and on Wednesday the repair was made, taking most of the day. The contents of the room were draped, so we did not have to move out, just stay out for most of the day. Problem solved. We loved the idea of the assigned cellphones so we could keep up with each other; however, we did not succeed in reaching each other at any point because they were set to just vibrate and buzz at a very low volume. We could never hear them, so we stopped carrying them. We appreciated being able to watch the news from time to time on the stateroom TV. Pirate Night was fun, and the fireworks were awesome. These festivities were scheduled on the Cartagena port day so people were tired, though. (Again, odd scheduling, not to choose a sea day.) The ship seemed to roll up the sidewalks, so to speak, pretty early. Most tables, chairs and lounges were roped off, stacked or otherwise put away by around 10 p.m. The tables and chairs in the adult area were still out, but the cushions on the adult poolside lounge chairs were removed in the evening. We read a lot but had a hard time finding outdoor seating that provided enough light to read by at night. The chairs in the Mickey and Goofy pool areas had mesh seats so were more comfortable to sit on than the wood-slatted ones in the adult area, but a large proportion of mesh chairs were put away at night. We did not spend time in the indoor adult cafe but it looked very nice and calming. As for daytime, the pool deck overall is so sheltered from the elements that cooling breezes were largely missing. We would roam around looking for a shady and breezy spot, or go back to the room to resume reading. There's no shade on the top deck. Deck 4 was wonderfully comfortable but did not have enough chairs and was a long way from the drink station. Some of the deck chairs were broken. The dining room seating assignment was our biggest problem. We were seated with a young stay-at-home mother and her preschool child at a four-person table. Things were pleasant enough but conversation was very limited. The child did not talk to us at all, despite our efforts at engagement. The mother was quiet, too, although she did share some of her cruising experience with us when we asked her questions. We got along well enough, but surely they were just as uncomfortable as we were. We flirted briefly early on with the idea of asking for reassignment but we felt that would seem rude and disruptive. This was a really stupid seating assignment, and we were reminded night after night how much we appreciate simple adult conversation. The food in the dining rooms was mostly very good. (By the way, adults should try the Mickey bar for dessert sometime  really good.) We ordered wine by the glass a couple of times but stopped because the servings were chintzy. (I would estimate 3 to 3.5 ounces, not even reaching the belly of the glass.) On the last night, I ordered “a glass of Chardonnay,” and then a second. It turned out that my drink server had chosen wine that cost $17 a glass. This was my fault for not asking for the wine list, but really, he should have offered. We found the tastings (cognac, whiskey, etc.) to be fun experiences and a good way to meet people. Although I'm not a particularly huge Disney fun, I had a blast watching the kids interact with the Disney characters. I took pictures of quite a few of the characters, and I had my picture taken with Donald and Daisy, though I didn't buy the photo. It was great not having photographers in our faces all the time the way they were on the Carnival cruise we took. On the other hand, the Disney Vacation Club people were persistent, with fliers, brochures and phone calls. We had unfortunately talked with one of the representatives in the embarkation area, thinking he was just a friendly Disney rep and not knowing he was selling time-shares. What else? I liked the attention paid to hygiene, with hand wipes offered before meals and trashcans placed near bathroom doors so that paper towels could be used when unlatching bathroom doors. At the drink station (yay, free soda and coffee!), there was only one container of wipes, on the coffee side, so most people were not using wipes before fixing their sodas. Public bathrooms were frequently cleaned, and I don't think I ever saw a bathroom counter with puddles of water. Boiled shrimp in the shell was offered nearly every day for lunch at the buffet. Cookies too! At the spa, I got a very nice haircut. Our port excursions were very good. The buses were quite comfortable and well air-conditioned, thank goodness. They had seat belts, too. The excursions were less expensive than those we did on Carnival. The disembarkation process seemed to fall apart in a push to get people off the ship. The person making the announcements had a very thick foreign accent that we could not decipher well enough to hear which groups were being allowed to go. The seven or more groups that passengers were assigned to suddenly became just two huge groups and within minutes one huge group and a very long slow line. The port terminal lines to collect our bags and then to go through Customs, though, were much longer. Baggage collection was easy because of the group assignments. For this trip, we were fortunate to have gotten a great fare by which we paid in full for a cabin category, not a specific cabin, at a discounted rate. All in all, it was a pleasant two weeks, and Disney gave us a lovely limited-edition lithograph commemorating the cruise.   Read Less
2 Helpful Votes
Sail Date: September 2013
In terms of family experience - I was extremely impressed. We sailed with a set of three year old boy-girl twins and the children's programs were excellent. Another thing that I really liked was the fact that I didn't have to ... Read More
In terms of family experience - I was extremely impressed. We sailed with a set of three year old boy-girl twins and the children's programs were excellent. Another thing that I really liked was the fact that I didn't have to worry about the children being exposed to age-inappropriate entertainment. And in fact when our son took off on us and got away we went to find a crewmember for help after searching for about 2 minutes. The guy then made a phone call and told us that he had not only been found - he was already in the Oceaneer Club (the area set aside for children 2-4 years old). I was extremely impressed at the proactive approach they take to lost children. The food was very good (my previous cruises were on Holland America and Disney came close to but did not match HA's food). The service was above excellent however. We kept the same servers for the entire cruise and after a couple of days our preferred drinks were waiting for us on the table when we showed up for our dinner. The 24 hour a day free soda, coffee, milk, and ice cream was also something they deserve 5 stars for. The character meets were also impressive as Disney uses their entertainment staff to represent the characters. This meant that the people dressed up as the characters were trained stage actors instead of some random person stuffed into a mickey suit. As a result the characters displayed the same mannerisms as we saw in the movies. The kids loved the character meets and couldn't get enough of them. Another pleasant surprise was the ships stores. I was expecting the prices to be jacked up but discovered that the prices on the ship were the same as in the Disney store in the Mall near my home. (Leading to overstuffed suitcases on our flight home.) Our room was large (214 sq feet) with an excellent layout. The split bathrooms were very helpful in terms of getting everybody showered pottyed and dressed in the mornings. Disney classic movies played on both Funnelvision and the shipboard cable system. My only recommendation for improvement is that the channel guide on the cable be modified to show the start times for the movies. Can't really comment on value for the money because we qualified for the military discount and essentially got the cruise for half-price. In summary - we loved it and are definitely going to sail on Disney again. Read Less
1 Helpful Vote
Sail Date: September 2013
We flew into LAX and had no trouble finding our Disney Rep. and onto the bus for our cruise. Check in was relatively simple because we were returning cruisers....all of our information was already there! Do not remember having it like that ... Read More
We flew into LAX and had no trouble finding our Disney Rep. and onto the bus for our cruise. Check in was relatively simple because we were returning cruisers....all of our information was already there! Do not remember having it like that with other cruise lines. . Buffet luncheon....food fairly good....to excited to eat much. Muster drill was in Parrott Key.....not outside in the heat....really nice. For our late dining we had 3 other couples and it was a match made in heaven. We looked forward each day to our evening meal.....usually sat with the same people for our pre dinner show. E-Harmony couldn't have matched us any better. I will only say the food was ok.....I don't eat a lot of steak but that was about the only thing I liked for 2 or 3 days in a row. I'm usually the one who likes to try new things but not much of their "new" was up to what I liked. We had a day at sea and the first stop was Cabo San Lucas. We booked our own boat tour of the area for $15 a person and then did some shopping. The second was Puerto Vallarta....raining and for a change of pace it rained some more. We did a bit of shopping and back to the boat....we had been to both of these stops before. Three days at sea....lots of things to do on a Disney ship besides the characters....a broadway actress shared her adventures on the stage, a former canel p[ilot shared lots of inside knowledge concerning the canel, first run movies and the pool. Then we went through the Panama Canal. This is an experience not to be forgotten. We are not early risers.....we woke, looked out our window and we were deep inside the canal....We watched for a bit, went to 10 and then to 9....back to our room because the view was so much better. Day 9 of the cruise found us in Cartagena Columbia. We had never been to this city and set out to explore. Another couple from our dining table joined us with 2 more couples in hiring a mini van for 5 1/2 hours. The charge was $15 a person and we had a FULL tour of this beautiful, historic city. We saw the Convent, the Fortress, walked all over old town, drove thru new town with it's wonderful beaches and came back to the ship tired but happy cruiserswe. We had a dessert extravaganza one night and a pirates party with fireworks another night. Disney works hard to ensure all ages are happy on their cruise. The entertainment was fantastic......Golden Mickeys, Disney Dreams, Beatles Tribute, Grant Norman and a magician and a comedian. They had the flaming Baked Alaska where other cruise lines told us it wasn't to be anymore because of the maritime laws. 2 more sea days and then Cozumel where we shopped and drank margauritas till sailing time. Another sea day and we arrived in Galveston. This was a very confusing experience and I'm not exactly sure who is to blame. First we were told late dining would dine in the same dining room that we had dined in the evening before and at 8:30. The last bus to Houston left at 9:30 and they told us we would be better off in the buffet....we wern't pleased.....hoped to dine with our friends one last time BUT, we would not want to miss the bus. By 8 we were waiting in the lounge and did NOT get in line to go to customs til 9.....they assured us they were holding the busses. Took forever to get our luggage and into a line for customs. Customs was relatively quick.......our bust left at 10:30. Most of the hold up seemed to be the Galveston people. Many comments were made that they would not go to the Galveston port again. This was our second Disney Cruise and I would recommend them highly. Read Less
Sail Date: September 2013
This was our second DCL cruise and we traveled with another couple - all without children. From an adult perspective, this cruise has a lot to offer even if it seems to be very much pointed towards families with kids. We found the small ... Read More
This was our second DCL cruise and we traveled with another couple - all without children. From an adult perspective, this cruise has a lot to offer even if it seems to be very much pointed towards families with kids. We found the small number of children on this cruise to actually be kind of sad - since we love watching them get so excited about Mickey and all the activities to do onboard. Embarkation was fast and efficient. I can't say enough about the superlative customer service experience on this ship from start to finish. Our friends noted that this is the first cruise they have taken, where on disembarkation, they felt just as loved as the first day. Usually, there's a rush to just get you off the ship. They also enjoyed the less 'nickel and dime' feel you end up paying for on other cruise lines. Entertainment was top notch - can't say enough about it. Yes, it was mostly PG, but we come to appreciate that more in this current world. We even laughed when we were watching one of the adult movies one night, and someone actually cursed - it was jarring to hear that again. Dining was delicious. 14 days on a ship can become very tedious if you eat in the same dining room the whole time, so the rotational dining concept really made things more fun. We enjoyed two dinners and one brunch in Palo - and it was worth it. We ate the brunch while transiting through the canal locks - so imagine our happiness to sail through Gatun lake while drinking champagne in air conditioning! We felt bad for everyone else who was outside. I wouldn't venture to say that all the meals were 5 stars - nothing ever is perfect. I would say there were a few misses - but they were the exception to what was consistently a very tasty menu. Listen to the staff recommendations - they tried to steer me in the right direction and I should have listened to them. If you don't look happy with your meal - never fear, it takes them about 10 seconds to notice and they immediately descend upon you like a SWAT team to bring another dish out. Now that's impressive! Pirate night was something very special, and even though this cruise was more heavily adult laden - it was fun to see everyone festive and quite a few people in pirate gear! We forced our friends to bring costumes, and they ended up enjoying the fact they had. Because the ship had such few children, they opened up their kids areas for adult exclusives - how often do you get to paint Disney animation cels in the Oceaneer Lab? One last word on the rooms - we opted with an inside standard cabin this time. I worried it would be too small, but it was quite comfy. Our friends thought it was actually spacious compared to other lines. if you are a kid at heart, or just want some exceptional customer service dusted with tinkerbell - this is the cruise for you. One third of the ship is adults only and we spent more time with unruly children on the air flight then the entire cruise. Plus, the kids are quite fun. So is the fact you can bring whatever alcohol you like onboard - it's not an issue. Read Less
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