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3 Helpful Votes
Sail Date: October 2017
This was my first (and probably last) Disney cruise. I had been lead to believe that Disney is a step up from other mainline cruises (my experience there is Holland America, Princess and Royal Caribbean), but other than the specifically ... Read More
This was my first (and probably last) Disney cruise. I had been lead to believe that Disney is a step up from other mainline cruises (my experience there is Holland America, Princess and Royal Caribbean), but other than the specifically Disney events (shows, characters, etc.), it wasn't any better. I understand that the Wonder had been recently in dry dock and the cabins and public areas looked very fresh. My cabin was much better than Royal Caribbean, about the same as Holland America and not as nice as Princess. Our cabin host (what happened to steward/stewardess?) was great. The food was generally blah. They always had fancy descriptions on the menu, but nothing was as good as it was described. Very little seasoning. I understand the children's menu being bland, but expected more from the main menu. The quality of the ingredients was uneven. Actually enjoyed the food in Cabanas more than the dining rooms as my expectations weren't as high. Had a steak in Palo and it wasn't worth the $30 surcharge. I didn't participate in many enrichment (2 lecturers) or entertainment activities, so I won't comment there. It seemed to be that everyone who is a member of the Cult of Mickey did enjoy the entertainment!! Embarkation in San Diego was fine. Disembarkation in Galveston, not so much!! Not many crew to be seen and some passengers deciding that they didn't need to go to the back of the line. Disney appears to be great for families with young to tween children and adults who are Disney fans, but isn't worth the increase in per diem for those adults who aren't especially Disney fans. Read Less
2 Helpful Votes
Sail Date: October 2017
Disney did it well with having Captain Ken Puckett (former Panama Canal pilot boat captain) and Ron Clements (animator and director of many wonderful animated Disney movies, including Moana and The Little Mermaid) give lectures during sea ... Read More
Disney did it well with having Captain Ken Puckett (former Panama Canal pilot boat captain) and Ron Clements (animator and director of many wonderful animated Disney movies, including Moana and The Little Mermaid) give lectures during sea days. There were also movies shown related to Ron Clements' lectures, animation classes, other Disney movies, Disney shows, cooking classes, hide and go seek for the ship's officers, live music and concerts, many other entertainment acts, trivia and all the usual Disney activities that are on shorter cruises. I did not enjoy the rap and millennial music that they played for some of the sail aways and Pirate Night Party. The food in the three restaurants has gone downhill, since cruising Wonder in January, for some of the meals, including the desserts. You definitely couldn't tell what they were by their descriptions. I ordered the spaghetti and turkey meatballs from the children's menu and the Mickey bar one night since you can order from it as well if needed. The breakfast and lunch buffets were excellent. I wasn't impressed with the restaurant for breakfast and brunch either. The food was just okay and took a long time before it was served. Our waitstaff, Elizabeth from Mexico and Levi from South America, were excellent! Disney Wonder is my favorite Disney ship with an easy flow to her. Our Navigator's balcony was a decent size. The balcony was smaller than normal, but was protected from the rain and had a working temperature gauge and barametor. The officers, cast members (staff, stewards, waitstaff, etc.) and guests (passengers) were friendly and fun to interact with. There were a lot less guests than usual and children due to the two week cruise. This was a major plus since there were seats available for the performances, movies, etc. The buffets flowed easily for both breakfast and lunch. There is no longer a dinner buffet. Instead there is a dining area, with wait staff and food prepared there,in Cabanas with a similar menu, with a few less choices, that you can go to as you please during certain dinner hours. We didn't try it. The highlight of the cruise was going through the Panama Canal. All I can say is,"Wow!", what an incredible experience it was! Our cruise began in San Diego, California. We visited Cabo San Lucas, Mexico, Puerto Vallarta, Mexico, Cartagena, Columbia, Georgetown, Grand Cayman and Cozumel, Mexico, arriving in Galveston, Texas. This is a must do cruise! You'll have many magical memories to last a lifetime! Read Less
1 Helpful Vote
Sail Date: October 2017
Disney has always been on top of our lists in terms of quality and ability to exceed our expectations. We enjoy their movies, Disneyland and merchandise. Cruises now are part of that list. This was our first cruise with Disney while ... Read More
Disney has always been on top of our lists in terms of quality and ability to exceed our expectations. We enjoy their movies, Disneyland and merchandise. Cruises now are part of that list. This was our first cruise with Disney while cruising with several other cruise lines--approximately 10 other cruises. The Disney cruise exceeded all of our previous cruises. While on board we reserved 4 cabins for the rest of our family--especially our 6 grand kids. We want all of them to enjoy the entertainment, service, and overall fantastic experiences of Disney cruises. We enjoyed many things offered on board but also what wasn't--no casinos, and less emphasis on bars and alcohol. The rooms with two room bathrooms were great and I am sure those with small children enjoy having a bathtub. Changing dining rooms every night was a great touch. Dinner meals were average but to be over looked by great breakfast and lunch buffets. Crispy Cream doughnuts was nice touch. So was unlimited shrimp at lunch. There were many play areas for children but also adult only areas were great also. The specialty food areas with pizza, hamburgers/sausages, and unlimited soft serve ice cream among other favorites at lunch were great. Talked to some on board who were multi-cruise participants and one that had been on 47 Disney cruises. Loved the 10 different lectures on the Panama Canal by an expert on its histroy and current uniqueness. Also became an animation fan from 10 lectures by lead animator and director of Mauna, Pricincess and the Frog as well as 6 other Disney films. By far I would recommend Disney cruises to everyone even those without children with them--which we were on this cruise Read Less
Sail Date: April 2017
We chose this cruise because we went on a Mediterranean cruise September 2016 and had a great time, but loved the Disney Magic so much that we wished we had more time on the ship. The experience started out rough...we went on a Disney ... Read More
We chose this cruise because we went on a Mediterranean cruise September 2016 and had a great time, but loved the Disney Magic so much that we wished we had more time on the ship. The experience started out rough...we went on a Disney Cruise for a top dollar FAMILY friendly experience and because of the "Disney Vacation Club" membership it was 90% Senior citizen and with only about 150 kids on board. I actually heard seniors complaining about there being any kids on board. The staff actually geared 90% of the entertainment (Day and evening) toward the Seniors and my family was bored silly....Millennials and kids are your target market Disney....SAD. Out of the 14 night cruise there were 3 WONDERFUL Disney Broadway style shows...but the other 11 nights were completely senior adult oriented. The Spa and the Excursions were very mediocre compared to other ships and they were much more expensive. The excursion descriptions were way off and even though I heard at least 10 people complain to the Guest's services desk regarding the matters they seems very unconcerned by the guest's dissatisfaction. Food- just ok..Triton's restaurante had the best food..but honestly if you ordered anything other than what your server recommended it was very "right out of a freezer box" quality. Tiana's place just had really low quality food...like they were just using up the leftovers from the buffet. The pools- too small and only 1 waterslide. You lost us Disney...going to try out NCL next time where it looks like they are at least trying to entertain both kids and the parents that would bring small children...millennials. Read Less
11 Helpful Votes
Sail Date: April 2017
We sailed on the Wonder last year for a 5 day before dry dock. The work that they did was fantastic. Cabanas (the buffet) is much more functional and much roomier than it used to be, never really had any trouble finding a table ... Read More
We sailed on the Wonder last year for a 5 day before dry dock. The work that they did was fantastic. Cabanas (the buffet) is much more functional and much roomier than it used to be, never really had any trouble finding a table inside. The kids areas - the Oceaneer Lab and Club were both much better than last year. We had difficulty getting our son to go last year, this year he didn't want to leave. The staff in the Nursery and activities for the under 2 year olds there were great, but activities for the young ones outside of the paid nursery service are a bit lacking - there is a toddler area but not much in it when there is not defined toddler time, and the Dory's Reef splashground also could have used a bit more flair. The redesigned slide, and AquaLab were much nicer, as well as the quick service restaurants. We liked Tiana's, and thought it was a nice step up from Parrot Cay which was our least favorite last time. Food was good, I felt desserts a little lacking inspiration most nights. The upgrades to Animator's Palate were also very nice. Entertainment was great, and refreshed several times throughout the cruise so there was no duplication of the main shows for the night. Cartegena was a disappointment - safety was a concern on our beach shore excursion, and it really wasn't worth the money. All other ports were nice. Loved the Panama Canal, and even with a 4 year old and 2 year old did not feel like we were on the ship for 14 nights. Our only (minor) disappointment on board was that after the canal we had 4 sea days, and entertainment during the day was a little bit lacking. The entertainment cast was finishing their contract on this cruise, with the new cast already on board practicing, so I'm sure that was a part of it too, but they could have used some more activities during the day with 5 straight days on the ship (including canal day.) Would gladly recommend this ship and this particular cruise if you can fit it into your schedule! Read Less
1 Helpful Vote
Sail Date: August 2016
We just got back today from a 14 day Panama Canal crossing. In typical Disney fashion, everything was well organized from the check in to the disembarkation. Nobody does it as well as Disney. The Wonder is heading to Spain tomorrow for ... Read More
We just got back today from a 14 day Panama Canal crossing. In typical Disney fashion, everything was well organized from the check in to the disembarkation. Nobody does it as well as Disney. The Wonder is heading to Spain tomorrow for a reimagine and overhaul. We found the ship to be in very good shape, with one exception. Our A/C did not work. To their credit, Disney was very concerned about this. They sent Engineering to our room 4 times and finally offered us another room. They also provided a fan. Unfortunately the room they offered was directly (and I mean DIRECTLY) across from the 6th deck laundry. I also didn't notice much air coming out of the vents in that room, so we decided to stay with our original room. The fan made a huge difference and we were fairly comfortable. I feel sure that this issue will be addressed in the upcoming overhaul. It certainly needs to be! We were aft and our bank of elevators was extremely warm at all times. Even Palo had to keep their doors closed to combat the unrelenting heat. We enjoyed 3 meals at Palo and all were absolutely delicious. We weren't very impressed with lunches in Triton dining room, but they were certainly adequate. The sandwiches in the Goofy Galley were the best lunch option on the ship, in our opinion. We had 2nd seating for dinner and got lucky in that most of our dining rotation seems to favor Triton. We liked that dining room the best, followed by Animators. Parrot Cay was our least favorite. We had an excellent dining team and had no complaints about them. The food wasn't as good as we had expected, thought it was adequate. Some meals were above average, others were just OK. By and large the food on the Wonder is somewhat better than other cruise food, but not stunning unless you are dining in Palo. We only had 4 port calls and the rest of the time were sea days. Disney Wonder provided a wide variety of activities and we were never bored. We had a Frozen day, a Pirate day and two formal nights. We tended to spend most of our leisure time in the Promenade Lounge. We got to know 3 of the waiters very well and they were just lovely. We also enjoyed music by Soul Duo nearly every night. We had balcony rooms and always love the design of Disney rooms, particularly the bathroom. In our case the balcony was wasted on this trip simply because it was so hot. We tended to sit indoors where we could see the Panama Canal, etc. In hind sight we will be more cognizant of the projected weather when deciding on room type. We have already booked 3 rooms on another cruise in April. We love Disney and had a wonderful, leisurely cruise. We'll be interested to see how the reimagining of Wonder turns out. Read Less
4 Helpful Votes
Sail Date: August 2016
We chose this Panama Canal cruise so we could visit my niece and family in San Diego, the have a leisurely journey back home to Port Canaveral, twenty minutes from our house. It was a really good cruise, nine sea days and four ports. ... Read More
We chose this Panama Canal cruise so we could visit my niece and family in San Diego, the have a leisurely journey back home to Port Canaveral, twenty minutes from our house. It was a really good cruise, nine sea days and four ports. Embarkation was good- Donna and I were traveling alone and Donna uses a wheelchair for embarkation, but we found a San Diego port staffer who wheeled her on board, down to deck one to cabin 1052, so the journey began well. There were 1,700 passengers, not really overcrowded for an 83,000 ton ship. Probably not as many children as on many Disney cruises because of the length of the trip. Our cabin was midships on deck 1, only a few steps from midship elevators which was great. Cabin was a Disney type with split bathroom, but roomy and comfortable. Our steward was all we could hope for. Cabin had two fairly small portholes which limited viewing but with so many sea days we didn't suffer. If there was a weak spot it was in food quality, it just wasn't up to other ship's standards. Waiters were excellent and did there best to bring additional servings, but food wasn't so good. Donna had a complicated diet restriction which they handled very well. Having three dining rooms and changing each night got a little confusing for us, but was certainly innovative. We had a table for two on the first two nights, but requested another couple, and the four of us from then on had a good time. The highlight was the entertainment. Evening shows with variety and a great mix of individual acts plus Disney-quality production shows. A Panama Canal lecturer, Captain Puckett, was excellent and drew large audiences. Musicians all around the ship provided music, but scheduling around meals left a void for us. We missed before doinner music, not available on most nights. The ship was almost 20 years old and showed it in spots. It was headed for Spain and dry-dock after it ridded itself of passengers in Port Canaveral. It had great activities for kids and they seldom interfered with our activities. Our favorite spot was on Deck 10, and the Cove area. Three pools separated children, families and adults which was nice. The entertainment staff was fun and did their best to keep us all smiling. Finally, debarkation was a bit long. We had disembarked on short Disney cruises in past years, but this one fell short of the past experiences. Still, we were home and eating (again) by 10:00 AM. Read Less
4 Helpful Votes
Sail Date: August 2016
This was our 17th Disney cruise and it came up short in some areas-food quality, entertainment, and excursions in ports. The quality of the food served was not up to par and less than we have experienced on past cruises with Disney. ... Read More
This was our 17th Disney cruise and it came up short in some areas-food quality, entertainment, and excursions in ports. The quality of the food served was not up to par and less than we have experienced on past cruises with Disney. Actually recent Celebrity and Princess cruise food was better. Food. Dining service was very good and they did everything they could to make up for the food by either replacing it or offering replacements. Entertainment. Since this EBPC cruise was the last cruise before going to upgrade they only had three big stage musical shows on a 14 night cruise. The first was embarkation night with the standard opening that highlighted a sampling of the other acts so I wouldn't even count this one and usually don't even go. They other two were the Golden Mickeys and Dreams on the last night. We didn't get Toy Story because the offloaded the sets in San Diego and loaded Frozen but didn't offer it. Disappointed. Shore Excursions. I don't know why they persist in going to Cartagena Columbia. We booked the best of Cartagena and it was a big disappointment. First this city is hot and humid. We went to the fort and the guide just said a few words and gave us about 15 minutes to get off and walk over to take a picture. We didn't even get to go up and he didn't go with us. It took a long time to get off because the street vendors were allowed to gather at the bus door and pester everyone. Next was a monastery at the top of a hill. It was great for the view but again a lot of vendors to wade through. Next to Old Town and the Naval Museum. Short talk and 10 minutes on our own to walk through not enough time to actually look at anything. Finally to a Gem shop for a talk on gems and a chance to buy. Then only 20 minutes on our own in town to grab a quick beer. I complained to customer service and said it should be renamed to The worst of Cartagena shopping. I would go on the cruise again if the price was right but stay on the ship in this city. In Cozumel we did the cooking tour which taught us how to cook a typical Mexican meal including appetizer, fish course, and desert. It was great especially the all inclusive drinks during our stay. The only down side was that we only had about one and a half hour to use the resort facilities and the beach. At a prior one we had more time so we just did fish pedicures instead which was great. Read Less
13 Helpful Votes
Sail Date: August 2016
This service is the first and foremost thing I remember from our 14 day cruise through the Panama Canal. The crew provided much better service than I have experienced at almost any Disney resort. I did not receive one bit of ... Read More
This service is the first and foremost thing I remember from our 14 day cruise through the Panama Canal. The crew provided much better service than I have experienced at almost any Disney resort. I did not receive one bit of dissatisfactory service. Everyone was polite, friendly, professional, engaging, dutiful and thorough. I'll start with the positives: The food was much better than I expected. In my experience, Disney food is usually awful. The quick service & buffet was better than most places. The entire ship sparkled. It was very clean and regularly being cleaned and spiffed up. 90% of the time that I went into a public restroom, there was a crew member cleaning or attending to the room. The kid's activities are above par from ANY experience I've ever had. Granted, the ship was intended to entertain 1800 kids and I believe they stated they had 180 kids on our cruise. Regardless, they were prepared for tons of kids. For the first time EVER my daughter asked to go to the kid's club instead of the pool! The adult & family activities were non stop. You certainly wouldn't get bored on this cruise. The movies (poolside & in the theater), the live shows, the games, the basketball court, the endless gym classes ... anyone could stay busy all day. Our wait staff was spectacular and very accommodating. My daughter ate her favorite food (steamed rice, broccoli & sliced apples) nearly every night. They easily adapted to my lactose free diet. They were friendly and as professional as any top star restaurant. Leaving them was like leaving a part of our family behind :-( The adults only area is a god send. I could have slept there day and night. By the pool, relaxing, the occasional drink and a good book. Perfect! The lounges were really good. Specifically the Cadillac Lounge and their bartender, Vlada. The captain (Gus) was very friendly, gave everyone frequent updates. He was a bit of a celebrity on the ship. Everyone loved him! The deck parties were the things that memories are made of. We had SOOOO much fun at these parties. The character meetings are superb! I've paid well over $100 for lunch with princesses at the Disney parks. We had complimentary tea with every Disney princess. They supplied us with sashes & crowns for the younger members. We went on one excursion, swimming with the dolphins in Cabo. It was beyond anything I've ever experienced. Well worth every penny! Now the bad news: The ship was scheduled for dry dock renovations immediately at the end of our cruise. AKA: it was in need of repair. There was the occasional whiff of what smelled like sewage in the hallways (GROSS!). The carpet was clean but clearly old. The murals looked outdated and faded. The decor was also dated. The gym looked like it was about to close up.... speaking of closing: the arcade closed two days before the end of our cruise with a note on the door the day of closing. There goes the remaining $12 on our arcade cards. This is a SMALL cruise ship. It's dwarfed by other boats. Which means you can really feel the motion in the ocean. It also creaked at night like we were sleeping in an old wooden boat. My sister had to have the carpet pad repaired in her room because the drain in here ADA shower was apparently clogged and before it was realized, the water seeped out of the bathroom. They had to sleep for one night in another room after complaining for two night of the floor remaining wet, not drying and eventually smelling. They were given an unframed photo of the ship for compensation. The pools were HOT. Hot like a hot tub because the ship was making it's way back from Alaska. We hit the pool upon leaving San Diego (which was in the high 80's) just to try and swim in a hot tub. The temperature in the pool was fixed about 5 days into the cruise. Speaking of temperature, our room was FREEZING cold even with the heat turned up to the top level. After requesting maintenance, we then were stuck in an overly warm room despite turning the thermostat to the lowest degree. The spa is obviously staffed by non Disney cast members. While I had an amazing pedicure and manicure, I was subject to listening to the gossip column of the entire crew from the three staff members in the spa. In addition, the "foot specialist" who was very sweet and kind, seemed to embellish on her education because her crew directory bio didn't mention anything about her having a bachelor's degree in physiology as she claimed. Her presentation ended in a sales pitch for shoe inserts. The body analysis also ended in a pitch to buy $600 worth of vitamins. Same with the Ionithermie. While I did see results, I didn't expect to be pressured into buying $700 of Elemis products. The wifi shut down on several occasions. DO NOT rely on wifi while on a cruise. Also, don't buy the AT&T cruise package. It only worked when we were near land, which is also when my international phone service worked. Why did we go on only one excursion? Because we had booked another at a water park but in the middle of our cruise we learned all of the water slides were shut down. There was a lot of grumbling about excursions during our cruise. Many people were disappointed. We've always just booked a private taxi for the day (~$100) and then we go where we want. The BIGGEST complaint is from our check out experience! When we went to leave, we were at the gangway and they stopped us saying our account wasn't reconciled. They called their finance department who said the computer was wrong and everything was fine. Meanwhile, we called our credit card who confirmed the charges went through. Regardless, they crew would not allow us to leave until their system "updated." We were held on the ship for 20 minutes, which meant we missed our Magic Express shuttle which was pulling out when we approached the shuttle loading area. They "held" a shuttle for us. We waited on that shuttle for over an hour. Long story short: it took over 3.5 hours for us to arrive at our hotel (Grand Floridian). We missed our lunch reservations and fast passes. We made stops at 8 other resort hotels before we were finally dropped off as the final stop for our shuttle. We had park tickets for 2 days and didn't make it to Epcot until 2:30 pm. After leaving our cabin at 8:00 am. The other members of our party were inside Epcot by 11 am. I doubt I will ever pay the $35 per person (times 4) for that "magical" express shuttle. A taxi would've cost ~$120. Read Less
7 Helpful Votes
Sail Date: October 2015
Got offered a deal on Disney Wonder East Bound Panama Cruise 23 Nov 2015 - bit worried as I am not a great lover of Disney - or children - perhaps that's why I have a Grumpy T shirt. My wife wanted to go - so off we went. Had a good few ... Read More
Got offered a deal on Disney Wonder East Bound Panama Cruise 23 Nov 2015 - bit worried as I am not a great lover of Disney - or children - perhaps that's why I have a Grumpy T shirt. My wife wanted to go - so off we went. Had a good few days in San Diego visiting the Zoo etc - (stay near the cruise terminal - those hills are a killer). Easy boarding and check in. Cabin really nice. Staff onboard were amazing - from the Entertainment staff, Singers and Dancers, Cabin Hosts and Servers who were all brilliant. The entertainment was second to none but things seemed to die down after 1130 - after all it was a Disney cruise. Cabo San Lucas was OK just did a little tour around the harbour and had lunch. Puerto Vallarta was really nice - we did a beach break at Paradise Beach club - which was excellent. The Panama canal was interesting. Next stop Cartagena - as I remembered it from the 80's. Nothing there to enthral me. Just had a walk around the old town. everyone who did a tour said it was not very good. Cozumel was the last stop - did a beach break there which was ok. Not the best but good enough. All the themed parties onboard were of a great standard - Pirate night, Frozen night, Halloween etc. They put a lot of effort into everything they do. Overall had a really good time - not as relaxing as I would have liked as my wife dragged me off to every class there was going. Would I do another one. My wife tells me I would. So that's that then. Read Less
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