1. Home
  2. Cruise Lines
  3. Disney Cruise Line
  4. Disney Cruise Line Cruise Reviews

5 Disney Miami Cruise Reviews

This is not a vacation...there's a lot of planning and stress each day to try and force memories. To see all the characters you will spend most of your cruise standing in line. Tickets to see popular characters sell out fast, and even ... Read More
This is not a vacation...there's a lot of planning and stress each day to try and force memories. To see all the characters you will spend most of your cruise standing in line. Tickets to see popular characters sell out fast, and even with a ticket you will stand in line for an hour or could even still miss out. You will not get to see/meet all the Marvel characters on Marvel day...it's a huge mess of running around on a crowded boat trying to find the characters or stand in 1-2 hour long lines to try and meet Captain America, Thor, or Captain Marvel. Everything is Marvel thu including random announcements on the speakers but it's heard to hear. If you are handicapped or have dietary restrictions...avoid this ship! Elevators are tiny and slow. We used the narrow stairs the whole time...the stairways are small and covered with kids laying across the floors. The kids pool and water area was broken and closed most of the cruise (including sea day) and their family pool fits like 5 people. Plus, the pool is hard to get into. The tiny pool is unlike anything I've seen and makes no sense. Most of the ship doesn't make sense, poorly laid out and impractical. There's also chairs around the pool, not loungers. The adult pool is normal and twice the size of the family pool but you will see kids walking thru often cause the adult area is in between elevators/stairs and activities...instead of being isolated at the front like on most cruise ships. The soda isn't really "free", only at dinner Service and at the only drink station on the boat located on the top deck in the back. Yes even if you just want a water, you have to go to the top back deck. I literally was dehydrated and starving the whole cruise. Food is horrible...like out of a freezer and microwaved. I had hair in my food, shells on seafood, and food was often raw. The servers definetly need better training. Service each meal was rediculously slow. We waited 10 minutes after seating each meal just to get water and bread. And orders were often wrong. Also, their are very limited food options. If you miss breakfast at 8am in the dinning room, your screwed. There's no food options until 11:30. Dinning rooms are only open for an hour for breakfast and lunch. Room service literally consists of like 3 options: salad, tomato soup and cheese burger. It's not real room service like on any other cruise. Not enough bathrooms. There's one 2 stall bathroom that's hard to get to in between 2 dining rooms, and it flooded during dinner. Seriously, how do you not have bathrooms next to restaurants? Oh and the pool deck had one single stall bathroom inside by the elevators which was hard for kids to get to. The pirate show is not as cool as it was on the Dream. No Jack Sparrow. It's kinda lame actually. The shows put my kids to sleep or we left from boredom. The diner show at Animators Palate and Rapunzales restaurant were amazing...but that's the only entertainment we enjoyed. The characters try to interact but my kids just didn't want to stand in long lines all day, very boring. And the pool and weird hot tubes were impossible to enjoy. The ship is small, overcrowded, filled with unsupervised whiny children running every where and snobby adults fighting to get spots in line or block the view for kids at shows. The deck shows are very hard to see with so many adults pushing to the front and not enough deck space. If your kids not on your shoulders, they won't be able to see anything. The Marvel deck show is cool if your lucky enough to see it. Definetly not nearly worth the price or headaches. My kids also got sick for most the cruise. They have been on 8 cruises and this was the first time ever getting sick. Guest services was not helpful, dining rooms were slow, room service was useless. Not a single person tried to help my sick kids, couldn't even get clean sheets and the beds down for my kids to rest after calling all day for assistance. Needless to say we will stick with Royal Caribbean and Carnival cruises. There's too many restrictions, rules, and procedures...not enough options, flexibility and not relaxing. You can't just go and enjoy. Oh and our excursion was cancelled the day of with little other options or things to do. Read Less
Sail Date February 2019
I love cruising, I love kids, I love Disney! I’m still waiting for the WOW and we are home after 4 nights on this worst trip ever! The ship is gorgeous, the staff is incredible, but the food is disgusting and the wait times for a ... Read More
I love cruising, I love kids, I love Disney! I’m still waiting for the WOW and we are home after 4 nights on this worst trip ever! The ship is gorgeous, the staff is incredible, but the food is disgusting and the wait times for a character picture is ridiculous. Why anyone would subject themselves to this when you can spend less and stay at Disney and have a great experience - I have no idea! The best part of the trip were the two guys in the dining room - Alvin and Enlish - they were super attentive to Maddox ( my 6 yr old grandson). There’s nothing to do on the ship except drop your kids off at the club or lab and do what? Watch a Disney movie? Absolutely ridiculous! Do yourself a favor - go to Orlando and stay in a nice resort, eat the food you want, go where you want to go! Disney is making a fortune off of bad food and boring activities. Read Less
Sail Date January 2018
Being a Florida resident and nearly close to 100 trips to the Disney World Parks throughout my lifetime, I was truly elated to bring my family on the Disney Wonder for a true family vacation. Surprisingly, I was terribly disappointed in ... Read More
Being a Florida resident and nearly close to 100 trips to the Disney World Parks throughout my lifetime, I was truly elated to bring my family on the Disney Wonder for a true family vacation. Surprisingly, I was terribly disappointed in the level of service that I have seen from this Disney experience. Living in South Florida my family cruises often, so we know what to expect, but this level of disappointment was truly surprising from the “most magical place on earth”. Below are just some issues that we experienced while on our dream vacation: Pool: Getting on the ship we couldn’t have been more excited to see all the wonders of the Disney cruise ship. When we got to the pool, the only “lounge” chairs offered in the family section were upright chairs where the heads lowered but your feet did not lift. Why? Because they packed as many chairs as possible inside the pool deck. Also, I understand that pools need to close for sanitation reasons, but every 45 minutes the kids had to come out? Also, there was an accident that caused our pool to close for 4 ½ hours while the day at sea. As I understand this is not the ship’s fault, as I am sure it happens often, but there should be extra activities scheduled in case this happens. There was no additional activities offered for the families to do except go back to the playroom. Characters: Also, I was surprised to see so many lines for character meet & greet. You wait on line to see a show, you wait on line to see the characters, even the buffet had massive lines out the door (the other half of the buffet was closed many times during the day). I expect lines when going to the park, but being on the high sea on a luxury ship, I was shocked that every activity required lines. Most disappointing is that when we went to see Tinkerbell, we were 3 minutes late getting on line and they wouldn’t let us wait on line to see her. It was also morning Day 4 of the cruise and Tinkerbell was not having any more pictures for the remainder of the cruise. So our kids were not able get a picture with her. Also, so we could have planned better, we should have had a list of which characters would be where from the beginning of the cruise so we knew how to schedule our day/week. Food: The food was fair. Not terrible but the quality is not what I would expect from a cruise standard. It was the type of quality that you would find in the park. It certainly doesn’t compare to Royal Caribbean or Princess. I’m not even putting it the same class at Holland America and all of these cruises were not nearly as expensive as what we spent on this one. Entertainment: The kids shows was wonderful and we enjoyed family time together. I personally wish you had more “family” activities to do during the day. Most of the activities were either kid related or adult related but not “family” togetherness. Our adult night only had one activity per night. It was the same type of entertainment. Either 80’s music questions or 90’s music questions. The one night they had a comedian on board. We decided to not see the show but go to the sports bar and watch the basketball game. Once we ordered drinks and got settled, they asked us if we were done watching the game. We replied no but they informed us that due to the overflow of the one show they had tonight, they were seating people in this bar and steaming it on the TVs for the other passengers who did not have seats could watch it. Announcement Call in the Middle of the Night: Around 1:30am, I think I didn’t have my watch, we received an announcement in our rooms “Assessment Team, Assessment Team, please report to Deck 1” – it came over loud and clear several times. We were frightened. We tried to call the front desk several times and nobody picked up the phone. We waited a few minutes and tried again but no answer. I went outside to see what was happening but nobody was around to ask. We were too frightening to go back to sleep. Later that day, we asked our dining room server and he told us it was a scheduled test. We told him that no way would they schedule a test like that so early in the morning and have it go in the guests rooms, but he assured us it was. How very disruptive to your guests and not even have a letter informing us of this drill or an explanatory letter of why it occurred in the first place. Ports of Call: We were looking forward go to Cayman Island and exploring the shops on Sunday morning when our ship docked. We were shocked and surprised to find almost ALL of the shops were closed. We asked a few natives and they informed us that due to us being the only ship in port and it being Sunday that they don’t open their shops. Also, you could not purchase any liquor due to it being Sunday and they are a religious Island. When we asked our Disney crew why they would pull into port on Sunday, they informed us that most families do excursions so they don’t really care about the shopping. Well had we known that, we could have planned accordingly. We did go back on the ship, but guess what, the pool was closed due to cleaning since most guests were off the ship! Again, as a family we did have a good time but very disappointed with the level of hospitality and service you would expect from Disney. Read Less
Sail Date April 2016
Let me start by saying my family and I stayed in 8016, a two bedroom suite on the concierge level, and I would highly recommend it to anyone! The accommodations were fabulous, felt extremely spacious, and well appointed. No matter what ... Read More
Let me start by saying my family and I stayed in 8016, a two bedroom suite on the concierge level, and I would highly recommend it to anyone! The accommodations were fabulous, felt extremely spacious, and well appointed. No matter what room type you decide on, I would encourage anyone to splurge on the concierge level. I can not say enough wonderful things about the staff, Julia and Andy, who run the concierge level. They were so attentive to my two young children, made us feel welcome and pampered, and went above and beyond to make the trip even more memorable than it already was. Wherever you stay though, the boat is magical and I would highly recommend it to anyone! the kids programs are top notch, the shows are fabulous and entertaining for every age group. Disney's island Castaway Cay is fabulous, here I would highly recommend the cabana so you have a designated spot to hang out! The only reason I would not give the Magic five stars is because on disembarking the boat I realized I had left my wedding and engagement ring (which has been handed down in my husbands family for three generations so completely and totally irreplaceable) on the bedside table (the same spot I had taken them off every night and left them). As soon as I realized what I had done (less than thirty minutes from leaving the ship), I called and emailed the only DCL numbers for items left on the ship. In my heart, I knew the gentleman who cleaned our room each and every day we were there would return to them to me, but after numerous calls and emails they claim that nothing had shown up. Needless to say I am devastated; not only for my wedding and engagement and the symbolism they have to me, but for the tradition that has been broken in my family. We were planning a 2016 cruise with our kids and friends, and I would truly love to make more memories on this cruise line, but I don't know if I can knowing what was stolen from me... Read Less
Sail Date November 2015
A little background. We are "lite" cruisers. We enjoy a cruise every few years. We have greatly enjoyed cruises with royal Caribbean, and to a lesser extend, Norwegian. This was our first cruise with a child. We logically thought ... Read More
A little background. We are "lite" cruisers. We enjoy a cruise every few years. We have greatly enjoyed cruises with royal Caribbean, and to a lesser extend, Norwegian. This was our first cruise with a child. We logically thought disney would be a good option, but in fact it was a disappointment. Wee had high expectations as this cruise was at least double the price per night of any other we had taken. It was by far the most disappointing. Mostly because the lack of a buffet option for dinner. I have never been on a cruise that did not offer a buffet option. Normally it would not be an issue, but with a toddler you don't want to have to endure a two hour, 5 course dinner. I find it extremely bizarre that Disney doesn't understand that it's guests may have young children that won't do well during an extended dining session. If the food was that good, it may have made up for the inconvenience, however the food was overcooked and heavily salted. It was such as shame too, as we could tell they used quality ingredients. Aside from the bizarre dinner experience, the rest of the cruise was ok. The ship looked very nice and the room was nice as well. The shows were targeted toward an older audience (maybe 5+). The one redeeming feature was the character sessions, which were really special. Unfortunately these were few and far between. Each character appear maybe once per day for 15 minutes. Would it really cost that much to have them appear longer? All and all this was the worst cruise we have ever been on. Yes, even worse than Norwegian. If you are adult that has a disney fetish and plenty of money it may be worthwhile. Otherwise, for parent of young children don't even think about it. You are better off going with royal Caribbean or one of the more reputable lines, saving a bunch of money, and doing a separate trip to Disney. Read Less
Sail Date December 2014
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click