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161 Disney Miami Cruise Reviews

We boarded the Disney Wonder on Sunday April 27th, 2014. I have celiac disease and I'm very sensitive to cross contamination. My husband and son are also gluten intolerant. We chose this vacation to be our first since I developed my ... Read More
We boarded the Disney Wonder on Sunday April 27th, 2014. I have celiac disease and I'm very sensitive to cross contamination. My husband and son are also gluten intolerant. We chose this vacation to be our first since I developed my condition 2 years ago. This was based on all the great reviews I read about their handling of allergies. We were not disappointed. I've lived in NYC, Los Angeles, and Tokyo and consider myself a 'foodie' so my expectations really weren't that high. On the 5 day cruise, we never got sick and we ate plenty of wonderful food! After boarding the ship we went strait to the buffet where I asked the head server what was gluten free. He said, why don't we make you something fresh so we can be sure there's no cross contamination. This was a great way to start the trip. They brought me salmon with creamed potatoes that was wonderful. They also put some lightly steamed veggies on the side, but those were a little undercooked for me. In general the breakfast and lunch was not anything too spectacular, but they really made up for it with the dinners. The first night, they brought us GF rolls. They brought regular rolls to the people sitting across from us and asked me if this was ok. I appreciated the concern, but the table was large enough that I wasn't worried about flying crumbs. My dinner was an amazing cheddar potato soup, pasta Bolognese with a champagne cream sauce on the side (I asked for a little heavy cream on the side, something I always do, and they brought me that as well as the beautiful cream sauce) Dessert was a chocolate mousse cake. After finishing dessert they asked what I would like the next day for breakfast and lunch. I was having a really hard time looking at the menus because I was totally stuffed and tired from traveling all day. I asked to look at the menus before the meal on the remaining nights, and this worked out better. You don't have to pre-order your food, but you have a lot more options if you do and the staff seems to appreciate it. Try to show up pretty soon after they open the restaurants though, so anything that had to be prepared ahead of time doesn't sit around too long. We had 1st seating, not sure if that was an important factor in our experience. Most mornings I had a Mexican omelet with hash browns that I was happy with. My husband and son had waffles and doughnuts. The doughnuts were very good, but the waffles were just an average frozen kind. The pancakes weren't very good either. But, if they were good I would have probably gained more than the 5 lbs that I already gained. So, it may have been a good thing. One of the head servers said they could make gluten free waffles from scratch for us first thing in the morning before they contaminate the waffle iron, but we never tried this. For lunch we often had hamburgers with fries and creme brulee with berries. The rolls were good, but needed to be heated up to keep them soft. Sometimes they did this and other times we had to ask them to. When we went on an excursion that was set to return at 1pm, we spoke to the restaurant manager, Pietro. He took our order and said we needed to be back by 2pm when the restaurant would close. Well, the excursion was delayed and we didn't get back until 2:20. He actually waited in the gangway for 30 min. After we didn't arrive, he put a block on our room key. So, when we tried to board the ship they had a message to give us first. "The burgers were waiting in our room" This was very thoughtful of him and much appreciated since I didn't feel comfortable ordering room service and I didn't want to wait until dinner. Of course since they had been sitting for a while, they really weren't veryt good. But, at that point I was just appreciative to have something to eat. All of the restaurant managers (in the white coats) were wonderful. I tried to give Pietro a tip on the final night, but he said he couldn't accept it. He said please give this to your server instead. So, I did. We gave our wait staff extra tips over what is recommended by Disney. Nadia was our main server and she was wonderful. She ordered us extra entree's and desserts that we didn't even ask for and we usually ended up eating them. She wanted to make sure we were covered incase we didn't like something. I felt bad about waisting some food, but I understood the reason she did this. . . Because it's harder for them to make gluten free things once the kitchen is in full swing if they haven't prepped some of the easily cross contaminated ingredients ahead of time. I was never jealous of the gluten filled poolside food that so many people were eating. It didn't look very good. I was surprised how many people were going for those options when they could be going to a nice meal at one of the restaurants. When we arrived for lunch or dinner, usually a manager (with a white coat) would recognize us and bring us to our assigned table. The couple of times that this didn't happen, they still asked "does anyone at the table have any food allergies" So, that was nice. They put your order on a pink slip and mark off your allergies in a check box. I usually ordered wine by the glass with dinner in the $6-$9 range. I tried a different one each night. I wasn't overly impressed with the wines. They were good but not great. I'm not sure if ordering the more expensive ones would have made a difference. The only GF beer they had onboard was Omission. I had avoided trying this brand prior to this trip because I was concerned it would cause a reaction. (I drink Green's at home) I had 3 of them onboard and I didn't have a problem with it. If you order it poolside, they bring it in a plastic beer glass. So, my husband immediately asked to see the bottle it was poured from. They brought it out to show me. The same thing happened one night when the rolls looked different. My husband said, "don't eat those, they don't look gluten free" The staff somehow overheard our conversation and brought out the bag to show us that they were indeed gluten free, just a different kind. We weren't speaking that loudly, so we were surprised by this. You get the sense that if anyone gets sick, they get fired immediately. Which, is probably a good policy. I've never eaten anywhere that takes allergies as seriously as they did on the Disney Cruise. You can truly relax and know that you are taken care of. Make sure to tell them about your allergies at the time of booking so they can prepare. I'm not really a cruise fan in general, but I would do a disney cruise again just for the wonderful GF dinner experience. Below are some photo's I took of the meals. I didn't get all of them because sometimes I was too excited to start eating, so I forgot. We unfortunately didn't try Palo, I hear it's totally worth it. But, we were concentrating on spending as much time as possible with our son and it's adults only. The ribs were good on Castaway Island (pre-ordered) I'm not really someone who writes reviews, but I am very appreciative of the safe and pleasant dining experience we had. And, I think it's important for us all in the GF community to write reviews. I rely heavily on them myself and they are the only reason I took this great trip in the first place. Other than the food, the trip was very nice. My 5 year old son had a great time. The staff was great. I only have two complaints: The pools were very crowded. The adult only pool looked fine, but if you want to swim with your kids, you need to go out early in the morning. And, waking us up at 6:30 over the loud speakers to kick us off the ship when we arrived back in Miami. . . can't we at least get till 9am?? We were all up late dancing and having a blast, so that was really annoying. Read Less
Sail Date April 2014
Boarding was very smooth, overall wait of 30 minutes. When we entered the ship, I got goosebumps as they announced "Disney Wonder, please welcome the Biggs family!" As we entered the ship, we headed out for the Mickey pool. We ... Read More
Boarding was very smooth, overall wait of 30 minutes. When we entered the ship, I got goosebumps as they announced "Disney Wonder, please welcome the Biggs family!" As we entered the ship, we headed out for the Mickey pool. We found a great spot to watch our kids play and began to relax immediately. Our room was ready at 2:00. When we walked in, we were shocked by the amount of space we had. I had been nervous about how tight the room would be with 5 of us in a single stateroom. We were on the 8th floor and had a veranda, which we used a lot. The queen size bed, pull down bunk, murphy wall bed and reversible sofa, gave us a feeling of a great amount of space. We loved that there was the pull-back curtain which allows you to separate the room into two areas (perfect for nap time, or those that wake up early). I had read a lot ahead of time and brought along magnetic items to decorate our stateroom door. We loved all of the shows on the ship, my boys loved the Toy Story Musical and my daughter's favorite was the Enchanted Dreams show. I love that Disney allows you to bring adult beverages on board and doesn't charge you a fee for doing so because this saved us a lot of money. The dining rooms are great and some offer live entertainment. Another great thing about dinner is that your kids can join you for dinner and then head off to the club or lab with a DCL staff member so that you can finish your meal. Dinners in Triton and Animator's take about an hour and forty five minutes, which gets very long for little ones. They were very accommodating in getting our kids dinners that were not exactly what they listed on the menu. We also decided to skip dinner one night and headed to the sports bar area (I forget the name) and watched a NCAA March Madness game while eating wings and nachos. All of the food in this area is free but they do charge for drinks. About drinks, I really love that DCL does not charge you for sodas! This is very helpful when you have a teenager, as is the ice-cream spots that are self-serve, he loved that. There are so many opportunities to meet the characters and they are so patient and interactive with every kid (not like at the theme parks). We had the chance to meet all of the princesses, Mickey, Minnie, Goofy, Donald, Pluto, Sofia and Jake. I love all of the different outfits that they wear throughout the cruise. The onboard shopping was great, although they ran out of Frozen merchandise quickly just like other disney stores. I did appreciate that the Alex and Ani disney bracelets are cheaper onboard than they are online. The movie theatre on board was excellent and we took advantage of that to see a couple of movies. We were very fortunate to have a premEAR of The Muppets Most Wanted on the last night of the cruise, and that was a special time for my teenager and I. So kids ages 3-7 have the club and the lab which they love! Kids 11-14, can hang out in Edge which offers lots of group activities, including video game challenges and gender wars. Vibe is similar to Edge but geared toward 14-18 year olds. Kids ages 3-7 have secure check in and out of areas so they aren't wondering the ship and moms and dads don't have to worry but the older kids have a lot of freedom. This is where the wave phones (portable phones) come in a lot of handy. These helped us all stay in touch. Our teen always had one and we had one so that we could all stay connected. This was also helpful when we wanted to meet up for certain activities and shows. We arrived in Cozumel and took a taxi to Chankanaab, to participate in Dolphin Discovery. We booked this excursion on our own and while we were there, added a zip lining adventure for our teenager, which he loved doing. The park was great, and we loved swimming and getting kisses from the Dolphins. We did a little port shopping and grabbed a latte before heading back to the ship. Days at sea were great, one night was really rocky but that is not anything they could help. We also went to Castaway Cay and again, I love that so much of the activities were included and not an extra charge. Also, there were SO many characters on the island, and it was so easy for the kids to meet them, get autographs and take photos. We saw Chip & Dale, Captain Hook, Mickey, Pluto without waiting at all. The kids clubs that they take onto the island were fun for our kids too. We had them go in for an hour while my hubby and I rented bikes to explore the island. This was a great way to get around and see some of the island (nice lookout tower) but I do wish we would have been able to go on a longer trail. When we went to pick the kids up from Scuttles Cove, they begged us to stay, but we took them out. They had an awesome water park area and double water slide ( also included). We brought our own snorkeling equipment and my husband enjoyed snorkeling in the water. We rented an aqua trike to ride out on the water but it was a lot more leg work, than I was planning on. It was worth it though because it was peaceful and gave a different glance at the island and at the crystal clear water below us. The pirate party in the caribbean was a lot of fun . The adult trivia and 80's flashback stuff was fun too. We loved playing BINGO with our kids and the staff kept it fun and exciting for the adults and the kids. The staff on board was in true Disney form, all of them were extra cheery, polite and really seemed to enjoy their jobs. When we read up on Disney Cruise Lines prior to cruising we read about joining a fish extender group. After finding a DISboards discussion thread about fish extenders, we joined the group for our cruise. This is a group that makes/create/buys something (or in some cases something different for each person) that they share with the other members of the fish extender group. We searched fish extenders on Pinterest and found options for the pockets to hold the items as well as items to make/create and buy. Some of the favorite things we received were magnets that were personalized with our names, or with the ship name and the sail dates. The fish extender trade/exchange really added a special element to our cruise. The kids loved coming back to the room in the middle of the day or at night to find a special surprise in their pocket. It was also really fun to make and then deliver our items to the other rooms. We broke it up so that we delivered one thing to just kids on the 2nd day, one thing to the parents on the 3rd day and one thing to the kids on the 4th day. This along with our decorated door, really added a personal touch. This was the most amazing cruise we could ask for. Being a family of 5 with kids ranging from 14 to 4, it is tough to plan a family vacation that everyone will enjoy equally. This is the best family vacation we have ever done and I cannot wait to book another Disney Cruise with my family! Read Less
Sail Date March 2014
Overall the Disney Cruise was pretty good. I think we just expected a little more having been on 4 previous cruises (2 RCL and 2 Norwegian) . First, getting on the boat is the easiest and fastest of any Cruise we have been on. We were on ... Read More
Overall the Disney Cruise was pretty good. I think we just expected a little more having been on 4 previous cruises (2 RCL and 2 Norwegian) . First, getting on the boat is the easiest and fastest of any Cruise we have been on. We were on the boat less than 30 minutes from arriving to the Port. Very efficient. However, my first disappointment was there was no welcome drink, or even anyone asking you to buy a drink. I had to go to the pool bar to get one, as there were no waiters anywhere around on the pool deck - this was throughout the cruise - I guess they are not there to make money on alcohol, and if you want it, then they figure you will go get it ... Another downside - There was no 'Navigator' in the room the first day. We had to go down to Guest Services to get the Navigator so we could see what activities were on the boat that first day. We did receive the Navigator for every other day in our room. The shows were pretty good - 3 Disney Shows and 1 Magic Show - they were more for the kids, but still enjoyable. The Port Stops were good - Nassau was the same as any Nassau stop on any cruise. Key West caused a little headache, since the cruise went to the Bahamas first, you have to go through immigration on the boat before you can get off in Key West. Make sure you get in line early, and bring something to entertain your kids, as it's about a 20-30 minutes of standing in line to get the sticker on your Cruise Card - you can't get off the boat until you have this sticker. Their private island was very nice - nicer and bigger than the RCL Island we've been on, though we had a rainstorm at 11 AM for the rest of the day, so we didn't see everything. The Dining was pretty good. The meals were OK - I'd say 3-3.5 star - I think the food is better on other cruises - especially the deserts. Triton's and Animator's Palate had better food than the other Dining Room. Our waiters were fantastic though - they really made our experience at dinner enjoyable every night! Other disappointments included the lack of any party type atmosphere - even late night in the adults section there wasn't much going on for the adults, what was going on was pretty tame - not really any live music to just hang out and relax to - unless you like Disco - they did have some of that. Also they kept changing the movie schedule, we planned to watch Frozen at 5:30 on Friday, however due to rain they decided to change that to Thursday @ 2:30 PM, which we didn't make as we just watched a movie from 12-2 PM that day before they announced the change, and then changed the Friday Frozen movie to the movie we had just seen. So we never did get the see Frozen, which we really wanted to see. We did see Saving Mr Banks, which is a good movie. However, outside the theater they charge like $4 for popcorn - which comes out of a popcorn machine and probably cost them $0.30 ... that was a little cheesy. I also bought a beer, but then when out an hour into the movie to grab another, only to find the vendor had left. Getting off the boat was very easy as well. They give you an assigned early breakfast time in the place you had dinner the previous night (around 6:45-7 AM for first seating and 7:45-8 AM for 2nd seating). After that you simply just walk off the boat - took only minutes to get to our car in the garage. Overall it was a pretty good cruise, though I expected more in your face Disney. The boat was not has bright colored as I expected and unless you looked at the Navigator for the exact time/location of the charectors, you would not generally see any of them around the boat. It was nice to go on a Disney Cruise once, we did go with our 5 year old nephew - but I don't see us paying the money for another Disney Cruise in the future.   Read Less
Sail Date February 2014
Some background: 14 of traveling, 4 staterooms in a row standard inside cabins, 6 children ages 4 to 13, 1st disney cruise for all of us. Some of us had been on other cruise lines before Pros: the service, any problem we had was quickly ... Read More
Some background: 14 of traveling, 4 staterooms in a row standard inside cabins, 6 children ages 4 to 13, 1st disney cruise for all of us. Some of us had been on other cruise lines before Pros: the service, any problem we had was quickly fixed, our servers were fantastic. Christine our cabin steward did wonderful. Right down to the princess/ cars sheets on the kids beds. We were a little difficult because the kids all took turns in grandma/grandpas cabin. All the kids loved the clubs. I was very impressed with how much stuff they got to keep. Tshirts when they danced on stage with Mickey and Minnie, they colored pillow cases from plutos pj party. My younger two (4 and 6) choose to go to clubs instead of the show each night. Characters, they are everywhere. Around dinner time there are organized opportunities which you can get in line for or just walking around the ship we found several, Cinderella, Peter Pan, daisy, etc. my niece took an elevator ride with stitch. I overheard a little girl asking where Alice was and the crew member told her she was on the Magic. So I don't know if certain characters are on certain ships. Castaway cay, fantastic. No problem getting a chair. The beach was a big highlight of the trip. Since it is private there isn't anyone hassling you to buy something. The whole island is beautiful. We took a bike ride. Very easy, part of the trail is an old runway so long and flat path. Cons: the food. We had better food on Carnival. The lunch buffet were really bad. We ended leaving an going out to the pool side for chicken strips and salad wraps. Maybe just too fancy for our family. Choices like roasted lamb I wouldn't pay for snorkeling again on castaway cay. My sister in law and her husband went and said they and didn't see anything but one type of whitish fish. Which we saw in the water on the family beach. So my husband and I didn't even go use ours. And the water was a little bit nippy but once in it was ok Cozumel, would have been ok without the kids, just hard to keep kids together in a crowded shopping center. And that $20 cab ride to the beach is per person. Which with 9 of us wanting to go it was too much for us so we all went back the ship and swam for free. With kids I would recommend buying an excursion on ship My husband and I went to the vacation club meeting and won $200 on board credit. Then we used it on the picture package it is $250 for the cd then $50 for the prints. Since we knew we had the package we went to every photo opportunity we ended up with 149 pictures on the disk and about 70 printed 8x10s and 25 printed 5x7s. I will do this package again even without my $200 prize. We are hoping to do another cruise in 2-3 years Read Less
Sail Date February 2014
My family took our first cruise this year and we had such a marvelous trip! I am a server and I was astounded at the impeccable service we received (courtesy of our fabulous server Theoca and her assistant server Kadek). The food was ... Read More
My family took our first cruise this year and we had such a marvelous trip! I am a server and I was astounded at the impeccable service we received (courtesy of our fabulous server Theoca and her assistant server Kadek). The food was delicious-too delicious, I think I gained 10 pounds. Our server in Palo (Hristo?) was amazing as well. I loved seeing all the different nationalities working together. Our host Kim made us delightful towel animals every night and stuck my son's sunglasses on them,cute. He even thought to replace our dirty wine glasses in the room (since there was an empty wine bottle in the trash every morning) :-) The nightly shows were very entertaining-"dreams" even made me tear up. We always found something to do-from foosball, ping pong, and soccer on the top deck, to 80's dance party in wavebands. The Port Adventures are well set up-all transfers were seamless. Castaway Cay was a paradise. The only negative comment I have about the entire trip was that there is way too much screen time available to kids in the Oceaneers lab. They offered many programs, but once my kids see a computer screen, they cannot even hear when dinner is called, much less an activity. I wished the computers had a time limit per seating to break them away. This made me not use the kids club as much as I wanted to, and therefore, took away from my relaxation time. Read Less
Sail Date February 2014
Disney really is the greatest cruise line out there. We sailed from Miami for the 5 night cruise from 2/16-2/21. Embarkation was a breeze. Be sure to reserve your time when you do your online registration...the earlier the better. Be sure ... Read More
Disney really is the greatest cruise line out there. We sailed from Miami for the 5 night cruise from 2/16-2/21. Embarkation was a breeze. Be sure to reserve your time when you do your online registration...the earlier the better. Be sure to pack a day bag with your bathing suits and sunscreen. You will be able to get into your room at 1:30, but your luggage may not be there yet. Go up to the pool and hang out. The Sail away party is great. So much fun with the characters and the cruise director staff. Everyone dances and has a great time. The food was fabulous. The rotational dining is very cool. The waitstaff travel with you and really make an effort to know you and the family. Our waiters Bruno and Tomo were OUTSTANDING...They were so great with the kids and knew exactly what we would all want to eat by the 3rd night. They engaged with the kids and it was so much fun. The food by the pool was fine...typical pool food...hot dogs, burgers, chicken fingers, pizza and of course ice cream and soda fountains...Room Service was very good as well. The ship is beautiful. The pools are kept in excellent condition and the service is second to none. The character meetings are done expeditiously and seamlessly. The kids didn't miss meeting any of them. Oceaneer Club and Lab were also amazing. Debarkation was also a breeze, although sad. They organize you by disney character tags and call them as they want you to exit. Once off the ship, there is a large carousel with your luggage. Customs is quick. We exited the ship at 8:00 and were in a taxi by 8:30. We actually booked another cruise while on board. They offer 10% off and a stateroom credit for the next cruise. Very worth it if you know you will be going again. Plus, the deposit is FULLY refundable.   Read Less
Sail Date February 2014
I travelled with my husband and 2 children (ages 8 and 10) on our 3rd Disney cruise and once again was not disappointed. We had a great time overall and booked the next one before we left the ship! We dropped off our rental car at a ... Read More
I travelled with my husband and 2 children (ages 8 and 10) on our 3rd Disney cruise and once again was not disappointed. We had a great time overall and booked the next one before we left the ship! We dropped off our rental car at a downtown Miami location and took a cab to the terminal. We really appreciate the express line they set up for return Disney cruisers -- very nice to check in quickly. I had forgotten to print out my paperwork, but the Disney rep was still able to take care of our check-in. So my one slightly negative comment was on our cabin arrangement. I had been trying to upgrade from an ocean view to a veranda cabin for weeks, but nothing was available. We asked at guest services as soon as we boarded, which is what we had been advised to do by a Disney rep we spoke to the week before. They told us they wouldn't know if their were verandah rooms available until 6:00 pm, so we hung out in our cabin but didn't unpack. We checked at guest services at 6:00, but their computers were down so we kept going back for the next hour until they did find us a balcony room. We moved all of our stuff, only to discover the new cabin did not have enough beds for our family. We waited another hour or so, and they did finally find us an appropriate cabin. All worked out in the end, but not the most organized I have seen Disney. We had been on the Wonder for a shorter cruise before; definitely explored the ship more this time around and particularly enjoyed Deck 4 with Studio 66 and all of the fun murals and decorations. We also did a better job of taking advantage of all entertainment this time around -- saw a magic show, variety show, Toy Story, Dreams, and all the other big evening productions. Our kids did not go to kids club but we went to a lot of the daytime family activities, like learning how to draw characters, and family Pictionary. My husband did a mixology class (for a low fee), and I took advantage of the fitness center (which is nice but desperately needs more ventilation) every day. In Cozumel, we did a Disney excursion that combined snorkeling with some private beach time --- really great tour group! And at Castaway Cay, we splurged and rented a private cabana. It was our 3rd time at Castaway Cay but the beautiful island never gets old. Did the Stingray adventure this time around, which we really enjoyed. The whole reason we go on Disney cruises is the attentive dining staff, and their ability to smoothly handle food allergies. My daughter has many of them, and is very uncomfortable eating away from home except for Disney Cruises. We had another great experience with a dining crew that helped us place her meal orders the night before, and worked with the kitchen to insure that everything was safe. All in all, we had a great time and would highly recommend Disney and the Wonder to everyone, but particularly to families with food allergies.   Read Less
Sail Date February 2014
Going on a cruise is something that I have wanted to do since I was a child. Life got in the way and time passed until I was grown and married with a child of my own. We chose to finally take a vacation this year and picked a Disney cruise ... Read More
Going on a cruise is something that I have wanted to do since I was a child. Life got in the way and time passed until I was grown and married with a child of my own. We chose to finally take a vacation this year and picked a Disney cruise as our first time sailing. The price tag can cause a bit of sticker shock when looking around which is the main reason why we chose to sail in February since it was cheaper. Looking back on it I can definitely say that you get more than your monies worth when booking a Disney cruise, the only complaint that I have on the payment end was that we chose to pay in full and when I found the exact same cruise cheaper than what I paid for I was told that because I had already paid in full I could not get a partial refund. Nonetheless, the day of embarkation went extremely smooth from the moment we arrived at port. Once we pulled up to the drop off area we were greeted by a member of Disney cruise line who took our bags and told us that they would be in our room. Several weeks before the sail date we got several tags and had to put our information on them so make sure that is done prior to arriving to port. Once we got inside we had to go through the usual screening and walking through metal detectors which depending on how crowded it is could take a while if you get stuck behind some slow movers. When you get through all that you go into the Disney terminal and check in. You will be asked to decide on whether you want to put a credit card on file or not and also this is where you get all your Disney keys which are extremely important because on the ship is completely cashless. You will wait around for a while and when your group is called you will load the ship. During the walk you will get a family picture taken both for purchase and also a picture taken for administrative purposes on the ship. From the moment you enter the ship it is extremely classy, when you walk through the doors of the ship you are introduced to the entire ship by your family name. This was honestly the most stressful part for me due to the fact it was our first time sailing and after you walk through the doors you are kind of on your own to figure out where to go unless you can get a crew members attention. Just prior to sailing away there is a big party of sorts up on the main deck where several of the characters come out and get everyone excited which is really nice. Once you sail away the vacation really begins, there are so many things to do that you can literally leave your room in the morning and not come back until you are ready to go to sleep that night. My daughter was 3 when we went and we chose to do everything as a family so I do know anything about the teen clubs or the adults only sections on the ship. There were so many things for children to do that it could almost become overwhelming to try to fit everything in. The ship itself was nothing short of luxurious and the only time I saw any maintenance being done was after most of the people on board were asleep for the night which was really good. one of the request that the ship had was that after 10 pm people tried their best to keep as quiet as possible when moving around the ship. The food on the ship was one of the best parts of the entire cruise to me, there are 3-4 restaurants that you will dine at on what is called a rotational schedule. This means that regardless of which restaurant you are assigned to you will have the same wait staff and also sit with the same people at each place. That can either be good or bad depending on how you get along with the other family you eat with. There are also several gift shops throughout the ship and like to be expected things are expensive however, they are no more expensive than any other theme park. I would suggest shopping for gifts and souvenirs early on that way you don't feel rushed to by more expensive items than you would normally do. Throughout the cruise there are several chances for the kids or adults if you want to attend meet and greets with the Disney characters. GET THERE EARLY!!! this where things seem the most chaotic due to kids being everywhere running around. Every night there will be a Broadway style show that are some of the best stage shows you will ever see. The talent of the actors is second to none and the stage shows are outstanding. Once you get to whatever stop you are going to it is also extremely organized if you booked through Disney prior to the cruise for your excursions. the night before the port you will get tickets for your excursion delivered to your room and will tell you what time to be and where. Once you get off the boat you will several touristy type places such as restaurants and gift shops with things from the local economy. On this cruise we went to grande cayman and Cozumel Mexico. Some of the locals who work at the gift shops can be kind of annoying unless you just learn to ignore them early on. I would advise people to get back on the boat with plenty of time to spare that way you don't get stuck in long lines and miss the ship leaving. For the most part Disney was really good about if we were supposed to leave at a certain time, they would make that time. The night before you are supposed to disembark you are told to either pack your bags and sit them outside the door so that you don't have to deal with them the next morning when it is time to go or keep them with you and when you go to breakfast bring all your bags with you so you will be off the ship by a certain time. We chose to keep our bags with us and when we got off it seemed like those who sent there bags forward were all the ones who were being picked for the random customs inspections. I am sure that wasn't the case but it sure seemed that way. Overall we were definitely impressed with the Disney cruise line and are planning on taking another one next year. Read Less
Sail Date February 2014
I was really impressed. Liked everything about the ship! Sailed before on RCI, Carnival, Princess, Costa, Norwegian - those were good, also on MSC Musica (the worst), but this is a different class/category. Beautiful window cabin, one - ... Read More
I was really impressed. Liked everything about the ship! Sailed before on RCI, Carnival, Princess, Costa, Norwegian - those were good, also on MSC Musica (the worst), but this is a different class/category. Beautiful window cabin, one - what seemed like a king bed and 2 bunk beds (separated by a curtain), spacious felt almost like a small bachelor apt. Traveled as a family - 1 adult and 3 teenagers. Very courteous staff, traveled with my autistic son who gets very anxious when standing in line-ups, so they made accommodations for us. The boy was in his fantasy land, loved it - even though I didn't have much peace and quiet - for instance dining at 8:15pm for me was stressful - again the boy cannot really 'wait', but our waiter immediately understood and brought our food asap, well ahead of other people sitting at our table (table for 8). Dinners for me lasted about 30 mins, when my handicapped son announced: "I'm full", got up and started leaving, I grabbed my unfinished steak and mashed potatoes and ran after him, and back in the cabin. The staff later sent to my cabin a dessert and a Mickey Mouse shaped ice cream on a stick for my son, loved it! Boarding was good (they whisked us in ahead of other people, as the boy was making noises, thank you, thank you!!), Goofy was standing right there at the entrance to greet us. Food excellent!!! - even buffet style on Deck 9, quite organized, TONS of choices and delicious. Was surprised to see Coke, Pepsi product avail at drink/fountain station and Tropicana-like juices at the same station as well at no extra cost. Weather didn't co-operate, had a bit rainy/cloudy day in Nassau and next day in Key West (instead of Castaway Cay) was just pouring. But there was so much activities on the ship, Disney movies non-stop on the TV, meeting all the characters - didn't seem a problem, even my other 2 teens loved it, Vibe club, all of it. The shows were breathtaking... and we visited both Disneyland, Cali, and Disney World, Florida prior to his cruise - I'd rate this experience above both CA and FL Disney visits. Meeting the characters - princesses, Donald, Daisy, Captain Hook and Jack Sparrow etc... were miniscule line-ups compared to those in Disney parks. Also, like other reviewers, we like the split bathrooms, plenty of space. Overall - excellent!!! Would come back, even without kids! Read Less
Sail Date January 2014
I "Wonder" why we didn't do this sooner! Oh, I know. The cost! This ain't cheap, but it IS something you have to do for your kids. Overall, I was very satisfied (except for the weather, which we know is uncontrollable). ... Read More
I "Wonder" why we didn't do this sooner! Oh, I know. The cost! This ain't cheap, but it IS something you have to do for your kids. Overall, I was very satisfied (except for the weather, which we know is uncontrollable). The ship is lovely and well-maintained. No matter where you were or who you bumped into, the staff always had a smile and friendly face. Getting to see all the characters without having to wait in hours-long lines is a great perk. The food was very good, the stateroom was nice, the movie theater awesome, and the kid's club was very good. Dining: I love the idea of going to different dining rooms each night and having your waiter follow you. Much better than going to the same place every night like on other cruises. By night #2, our servers (Eddie and Desmon) knew that each of our (3) kids wanted a bowl of strawberries, and that I wanted lemon in my water. The buffets were well-stocked and yummy, and the pizza and grill by the pool were great options, as was Goofy's Galley with wraps and salads. Oh, and the ice cream machines were fun! Palo was well worth $25 per person. Our server, Felice, was the best I've seen in any restaurant. I truly felt like a valued customer and the food was great. Overall, the food was very good everywhere on the ship - better than I thought it would be. You are never wanting for anything because you can get everything! Nightly shows: Toy Story was top notch! Golden Mickeys was cute. The theater itself is very nice. The room itself was rather nice, but its location on the ship not so much. This cabin is in the rear of the boat, with close proximity to the rudders, etc., so we heard quite a bit of noise at terrible, middle-of-the-night hours. Choose a room more in the center of the ship so you can actually sleep! As for the room, Disney is great with 2 baths...one has a shower and sink, and the other has a toilet and sink. This worked well for our group. However, since this is so kid-centric, it was very surprising that there were no step stools in either of the baths. I suggest that they install flip-back stools below the sinks in both baths. The sleeping areas were good - as soon as my son noticed there was a flip-down bed, that's where he wanted to sleep. And though there was only a curtain separating him from our bed, at least it was heavy-duty. Our stateroom host, Nerine, was FABULOUS. Always had a smile, kind word for us, and always left our room perfectly made-up. Immigration in Key West: though the line moved rather quickly (for an adult), there was not enough staff on-hand to direct the flow of people. Most people on line were questioning if they were where they were supposed to be. Plus, since nearly everyone had kids with them, it was tough to wait in line with them. Read Less
Sail Date January 2014
Our cruise was from January 15th – January 19th out of Miami. I have cruised twice before, both Carnival. The first was the Legend and the second was the Ecstasy so I will make some comparisons between Carnival and Disney during the ... Read More
Our cruise was from January 15th – January 19th out of Miami. I have cruised twice before, both Carnival. The first was the Legend and the second was the Ecstasy so I will make some comparisons between Carnival and Disney during the review. My wife is a Disney fanatic and had on her bucket list to go on a Disney cruise. She averages trips to the park 1-2 times a year. We found the Disney cruise out of Miami to be cheaper than Disney cruises normally are so we jumped at the chance. The question I had when I started this trip was, are Disney cruises that much better? Is the additional cost worth it or are we just paying for the Disney name? We flew in to Miami on Wednesday morning and took a taxi to the cruise terminal. The cost is $24.00 per taxi, not per individual. This is a fixed rate so don’t pay more. We arrived at the cruise terminal about 10:00. We had to wait about 30 minutes before they would let us in. A small crowd of 100 or so gathered before we were admitted to the terminal. Once in, we received our room/charge card (they call it the key to the world card), had our pictures taken for security, etc. Then we were given a group number and instructed to wait until that group number was called before we could board the ship. We waited about 2 hours before our number was called. By that time the terminal building was pretty well packed with people. On the Carnival boats we never had to wait. We entered the terminal, checked in and went straight on the boat. I am not sure if this delay is a Disney or a Miami cruise terminal thing. I suspect it is a Miami cruise terminal problem. I might cruise out of Miami again but if we have the long wait, it will be the last time. Our pervious cruises went out of Port Canaveral. We boarded the ship and because it was so cold in the terminal building and we were in there for two hours, we decided to go up on the top deck to warm up. The weather in Miami was unusually cool. Probably 60s, overcast and very windy so it was not much warmer. After that we went to the buffet to get something to eat and then went to our room which was ready by 1:30. Our luggage was not there but it did arrive a little later. The boat was nice and pretty easy to get around. I would rate it on the same level as the two Carnival boats we have been on. Nothing really stood out as good or bad. The food was average. It was good but nothing outstanding. Once again I would rate it as the same level as Carnival. We ate in the main dining room twice. One was Animator’s Pallet. I read about this before the cruise. I expected to enter a room that was all black and white and as we ate I expected the room to change. We did enter a black and white room with all kinds of sketches of characters on the wall and some large pictures of characters around the room. The large pictures changed to a kind of digital type color picture and the smaller sketches changed from black and white to a reddish and white color but it was not what I expected. I think it was more hype than substance. We went to the Toy Story show and it was really good. A must do for kids. We also attended the pirate party. It was outside and it was quite chilly. Characters danced around on stage to music and Mickey Mouse came swinging in on a high wire. It was cute and the kids seemed to have fun but again it was quite chilly. We took advantage of the ping pong tables and basketball courts some. My 8 year old boy was with us and we signed him up for the kids club but he never attended any activities. He didn’t seem impressed with what they had to offer but I suspect he would have had fun if he went. Our three stops were Disney’s private island, Nassau and Key West. The private island stop was fun but the weather did not cooperate. It was overcast, windy and cool. The Nassau stop was better. We went on the Blue Lagoon beach day and would highly recommend it to anyone looking for a beach day. The weather was nice. They have lots of activities for kids and adults as well as food and drinks. Key West was nice once we got off the boat. We didn’t dock until later in the morning. We were told we had to clear immigration before we could leave the boat in Key West. At 10:00 everyone was to line up outside one of the restaurants. The Wonder holds something like 2400 passengers. I am sure some people stayed on the boat but it seemed like everyone was leaving and we all had to filter through this “process”. By 12:00 (two hours later) we entered the room. They had 4-5 stations set up with an immigration officer standing at each. You had to walk up to him and present your passport. They had the ceiling lights, some type of spot light, turned to shine in your face. It was very bright. It reminded me of the torture scenes you see in movies where they shine the bright light in the face of the suspect as they question him. He looked at my passport and asked where I was born. I answered and I received a little sticker on my key to the world card so I could leave the ship. Two hours for 2 minutes of that silliness! I guess they have to justify their jobs somehow. I won’t get started on government that is too big and out of control. I will just say I was not happy with that process. It was useless and wasted a lot of time. Disney and/or the immigration service needs to do some serious work on that process. Once off the boat we just roamed around Key West. We purchased the train tickets but only rode it once. If you are not against walking, save your money and don’t purchase the tickets. They are pretty expensive for what you get. I think it was $29.00 per adult or something like that. Key West was nice. I would go back there again as long as I didn’t have to go through that ridiculous Immigration inspection/inquisition/questioning session or whatever you want to call a waste of time and money. We arrived back in Miami to some chilly weather. We kept our luggage and carried it off the boat ourselves. This was probably the quickest we ever left a boat. We took a taxi back to the airport. So was the Disney cruise worth it? It was a fun cruise. The boat was nice and clean, as was our stateroom. The food was average. The entertainment was typical Disney which means it was good. The staff on the boat was excellent, always happy and quick to say “good morning” or “good afternoon”. The weather was not very good for our trip but that is out of Disney’s hands so they can’t be faulted for that. Overall it was a good cruise but I don’t think it was any better than the two Carnival cruises we have been on. If you are totally in to Disney, then that aspect of the cruise would probably make it better than the others. Is it worth the extra money? I really don’t think so. We may take another Disney cruise on one of the other newer and larger boats just to compare but I think my next cruise will be with Norwegian or Royal Caribbean. Just remember, most cruises are what you make of them and any cruise is a good cruise! Read Less
Sail Date January 2014
Just returned from our wonder trip last night. Wanted to write a review ASAP, before I forget. This cruise is my fifth cruise and I must state I am not a big cruise person. My husband on the other hand loves them. I agree to go because ... Read More
Just returned from our wonder trip last night. Wanted to write a review ASAP, before I forget. This cruise is my fifth cruise and I must state I am not a big cruise person. My husband on the other hand loves them. I agree to go because they are cheap, simple and convenient trips. The Disney Wonder changed my view about cruising. The food, service, and entertainment was much better then any other cruise we have taken. We were told that disney cruises were the best from many friends but I was not expecting very much. We were with our three year old and that was why we chose disney but we also brought my 22 year old son and his friend, (yes, we had a wonerful surprise 40s baby). Everyone had a great time. My son and his friend hung out in the adult area. They were not annoyed at all about all the children because the boat is big enough that there are not kids running crazy all over the place, something I also liked since I am older and sadly not so kid friendly anymore. Us older folks also loved the shows. They were broadway quality and beyond exceptional!! We could not get over the talented singers and special effects. I was not expecting my 22 year son to come with us every night to see the shows but he and his friend were impressed with them and came every night. I am very picky about food and disney did not disappoint. I was in the food industry in my younger years and fully understand how hard it is to feed thousands of people everyday, so I don't expect to get great healthy food on cruises. This time I was impressed. There was only two times at dinner I received your usual cruise ship over cooked- under the warmer to long food and those times were only a part of the whole dinner, one appetizer and one section of the main course. The only issues I had was that we spend 95$ a person to visit Atlantis resort. Not worth it at all. We didn't receive a tour like promised and it took around two hours from the time we met for the excursion to the time we got to sit down and enjoy the resort. What a waste of valuable vacation time. When we got to the resort a guy lead our group to the beach and then just left. The service at Atlantis is horrible if not down right rude. We got a voucher for lunch, well a terrible burger and fries is all you get. A five minute ride, Bad service, bad food, a few fish tanks, and hour on the beach, all for 95$ per person.... Not worth it. We had two other problems, one was the hour long line for immigration when you arrive in Keywest. It's mandatory, even if you don't go into port. This kind of thing is difficult with kids and the kids in line were understandably getting out of control. And the 4:45am refueling notice over the loud speaker right above our beds when we got back to Miami. WTF, my daughter was awaken by this alarm and was terrified. She cried for twenty minutes and then finally went back to sleep. Could they refuel at a different time since it was disembarkment day or warn us during the day. I couldn't get back to sleep, ugh. Other then that we had a Great time, Thank You Disney!! Read Less
Sail Date January 2014
This was the first cruise for my husband and I. We went with our 3rd old, along with my brother and sister in-laws and, their 8 yr old. Being our first cruise, I had no idea what to expect. I imagined a ship full of screaming, running, out ... Read More
This was the first cruise for my husband and I. We went with our 3rd old, along with my brother and sister in-laws and, their 8 yr old. Being our first cruise, I had no idea what to expect. I imagined a ship full of screaming, running, out of control kids. I was pleasantly surprised when I discovered it was not that at all. The ship never felt crowded. We never had to wait in lines for anything. The kids were all well behaved and I never heard a kid screaming throwing a temper tantrum. We have a balcony room with a pull down bed, which our 3 yr old loved. She especially loved the different towel animals on her bed each day. On the first day, our steward put the bed back in the ceiling and our daughter cried because her bed was gone. We just called and asked to have it left out the remainder of the stay. Our steward did an awesome job keeping our room neat and tidy each day. The kid's club was great! Our daughter couldn't wait to go there every night after dinner and play for a couple hours. It was nice to have some adult time for a few hours each night knowing she was having fun. We only did the assigned set down dinner two of the four nights. We had chosen the earlier dinner, but found it was almost too early for us. Yet that later dinner time would have been too late. So we just ate at the pool grill one night and ordered room service another. One thing that we really liked about Disney is that you can bring your own alcohol on. We aren't huge drinkers, but like to have a couple drinks each night. We also made our own bloody marys in the morning. Castaway Cay was our favorite port. Although it was chilly the day we stopped there, we still had fun playing at the beach and appreciated that all of our food was still included for the day. I would recommend Disney for any family with young children. I didn't see many teenagers, so was glad that we hadn't brought our older daughters with. Our daughter is still talking about the Mickey pool and asking when she can go on a big boat again. Read Less
Sail Date January 2014
We greatly enjoyed our recent cruise on the Disney Wonder traveling to Grand Cayman and Cozumel. A bit about me: I am in my early 20s. I travelled with my husband, mother, and teenage brother. No children in our party. We all love Disney! ... Read More
We greatly enjoyed our recent cruise on the Disney Wonder traveling to Grand Cayman and Cozumel. A bit about me: I am in my early 20s. I travelled with my husband, mother, and teenage brother. No children in our party. We all love Disney! This was my first Disney cruise, previously we have cruised Carnival and Royal Caribbean. We will start with the not-so-good -Food-the food was just okay. It was better than what we eat at home, but the food often came overcooked & really didn't impress us much at all. There are also very limited choices in venue & variety out of the dining room compared to other cruise lines. Room service choices were very limited. The iced tea is also a no-go. -Entertainment-generally in the "good" section other than Toy story, the musical, which was truly terrible. Everyone in our group agreed that they took the least interesting & funny parts of the story and wrote mediocre songs about it. I was very impressed by the sets and costumes for about 5 minutes, then literally fell asleep. -Communication-It was very difficult to figure out any information on our specific cruise prior to boarding the ship. When we arrived, it was difficult to discover what was going on each day. Their activities page "The Navigator" isn't in your room the first afternoon. You have to go to guest services to get it. When you do receive it on all of the subsequent evenings, it is disorganized & has unclear or no description of what particular activities are. -Lack of shops-I am shocked that I am saying this about a disney venue, but I wanted to buy a few disney souvenirs and I felt that I had incredibly limited options in their only 2 shops! -Shore excursions-We take "duck tours" as a family every place we visit, however I do not recommend the tour of Grand Cayman that we scheduled through Disney. There was very little interesting or historical information on this particular tour especially for the prices that they charge. We had much more fun doing excursions through the vendors on shore. We primarily used the same companies that serve Disney, however for much lower costs than booking through the cruise ship. -Layout of the ship-Usually by the 2nd day, I know how to get anywhere I want to go on a ship, however I just couldn't get the hang of this layout for some reason. It is odd, because it is the smallest ship that I have ever sailed on! -Characters-we wanted to get a picture with Mickey & waited in line 45 minutes to see him. It would have been faster to drive down to Disneyland! Now for the good and great! -Service-this is where Disney truly is exemplary, going above and beyond in every way. Every single staff member in every department went that extra mile, which would truly make a difference when you have young children. For example, our dining room server pre-ordered the desserts that we liked even though they weren't on the menu, the merchandise team searched high and low in their back room to obtain products we wanted, and when we complained of construction noise in our room, the guest services team's attention to the situation verged on annoying. In every not-so-good mentioned above, a cast member did more than expected to make it right. -Music-there wasn't as much live music as we would have liked, but what we did see was exceptional. -Palo-I wasn't sure if it was worth the extra cost myself, but during dinner, my husband said "I would pay $100 to eat this steak again." So he was impressed enough for both of us. -Entertainment-the broadway-style shows were almost all exceptional & the comedians & other entertainers were family-friendly even in the adult shows, which I enjoyed. -The ports-we spent the maximum hours on shore! In Grand Cayman, we snorkeled off the shore, simply renting the equipment for $18 from a little place walking distance from the tender called "Paradise." In Cozumel, we visited the mayan ruins & walked around shopping at little markets & bartering a bit. If you enjoy history, the mayan ruins are a must! -The regular coffee was actually much better than I had expected. -Seeing current disney movies on a cruise ship-yes please! Just be prepared for a crowded & noisy theater of small children. With every song from Frozen, there were at least a half dozen little ones singing along (which I found to be completely adorable). -Adult areas-very nice. Not as overly-crowded as other cruise ships seemed to be. -Decoration and overall feel of this ship, including stateroom =) Summary-We enjoyed ourselves completely! I would definitely consider a Disney cruise again when we have young children. I think that simply the service of the staff would make all the difference in the world! Until then, we just would not justify the rising cost of Disney in comparison to other cruise lines & will most likely return to Royal Caribbean & Carnival.   Read Less
Sail Date January 2014
My wife and I normally take 2 - 3 cruises a year. I prefer Royal Caribbean but my wife prefers the Celebrity (Solstice Class) ships. I guess its because she likes the newer feel of the ships and better food quality on Celebrity instead of ... Read More
My wife and I normally take 2 - 3 cruises a year. I prefer Royal Caribbean but my wife prefers the Celebrity (Solstice Class) ships. I guess its because she likes the newer feel of the ships and better food quality on Celebrity instead of the more lively entertainment and activities onboard RCL but that's another discussion. Anyway, this was our 1st trip on a Disney Ship. I was immediately impressed by the ease of check-in and look of the ship. I understand it has been recently remodeled with new carpeting, furniture and expansion of the dining areas. The ship was absolutely spotless as were the dining areas, restrooms, and pool areas. We always book an inside room since I suffer from motion sickness. Our inside cabin was spacious by cruise ship standards with a large bed and a convertible sofa. We've never had combination shower/bathtub before in our room so that was also a pleasant surprise. Before we left port, we headed up to the ships buffet for some lunch. Can you imagine items such as rib eye steak, sauteed mushroom, grilled asparagus, jumbo shrimp, and crabs legs in addition to the regular buffet selections? And we hadn't even left port yet. I would say on the whole that the food quality easily matched the Celebrity ships. We ate at Palo, the ship's upscale restaurant one evening and found the food quality almost as good as the Celebrity's Murano specialtiy restaurant. Palo was an extra $25 vs Murano which was $40 when we last sailed. The service was excellent and food selection very good. Castaway Island was terrific with so much to do from petting the Sting Rays to snorkeling, swimming or just relaxing. Again the Disney staff provided service that was as good as it gets. I can't comment on the ship's entertainment since the Turner Movie Channel charted the Magic and provided all onboard entertainment but we did have fireworks one evening which was provided by Disney. We visited the children's area and was impressed by the knowledge and experience of the staff responsible for taking care of the kid's daily activities. It was such a fine cruise experience that Turner has already booked the ship for next October's cruise and we totally agree with that decision as do most of the 2,100 passengers onboard our ship. Read Less
Sail Date December 2013
There is something special going on aboard the recently refurbished Disney Magic. This was our third Disney cruise and our third Disney ship having sailed on the Wonder and the Dream previously. The magic aboard this ship however has to do ... Read More
There is something special going on aboard the recently refurbished Disney Magic. This was our third Disney cruise and our third Disney ship having sailed on the Wonder and the Dream previously. The magic aboard this ship however has to do with the amazing crew in the tween club, The Edge. Where else can we go on vacation and have our 12 and 14 year old children leave us at 8 am and not return until dinner??? Even during dinner they could not wait to get back to the friends and activities awaiting them at the Edge. There were rumors that DCL is considering eliminating this wonderful program due to lack of feedback on the comment cards. These cards provide little opportunity or space to provide feedback on this specific aspect of their cruises. This has always been the highlight of our children's experience on DCL and why they refuse to sail on any other line. The cruise staff on the Magic was super high energy and delivered fun everywhere they were. My wife and I were able to enjoy plenty of relaxing us time with the children occupied and this itinerary provided the perfect balance of family togetherness and individual time. Another standout on this cruise were our restaurant service team of Anita and Angga. They went above and beyond to make us feel special, accommodate our every need and desire and entertained us with little puzzles at the table. Of course, no cruise is perfect and the Magic had a couple of minor glitches but nothing that would ruin our cruise. The clothesline in our stateroom bathroom was broken and we requested a repair the first day but this was never addressed. This was the only service glitch we experienced however, the spa and photography staff was not nearly as good as we encountered on our two previous Disney cruises. Nothing seriously wrong with them just not as sharp as we have come to expect from DCL. All in all a great cruise and we look forward to sailing on the Fantasy so we can experience all four ships. Read Less
Sail Date December 2013
This was our second Disney cruise. Our first was on the Disney Dream. I wish we had done things in reverse because the Disney Dream is so big and grand that things tend to seem less so on the Magic. Once we got over that (and its not hard ... Read More
This was our second Disney cruise. Our first was on the Disney Dream. I wish we had done things in reverse because the Disney Dream is so big and grand that things tend to seem less so on the Magic. Once we got over that (and its not hard to do) we had a great time. Like all Disney cruises the service is amazing. My happy place is sitting in a pool watching my kids have a great time while a movie is playing on the funnel vision. The kids love the Oceaneer's Lab and the Marvel stuff is great. The cabins are perfect for a family of four, Sure it was a bit tight, but the boys liked the bunk beds and the bed for the parents is very comfortable. The meals are good, although I was not a huge fan of Carioca's especially in comparison to Animator's Palate. The theme is weak and the food is nothing special. Here is the one detail that I left on our comment card. We traveled with two boys ages 5 and 9. Most of the evening activities started way too late. I understand that with second seat dining, you need to schedule things later, but there needs to be a happy medium. On the cruise, the kids were busy from 8 in the morning, so they are exhausted by 9:00. Trying to keep with up to 10:00 or 10:30 was a nightmare. Read Less
Sail Date December 2013
This was my second Disney cruise, first on the Magic. This was a girlfriend's getaway, no children. Some think you must have children to go on a Disney cruise, this couldn't be further from the truth. We arrived at the Port of ... Read More
This was my second Disney cruise, first on the Magic. This was a girlfriend's getaway, no children. Some think you must have children to go on a Disney cruise, this couldn't be further from the truth. We arrived at the Port of Miami at approximately 1:30PM. No lines whatsoever. We checked in, received our "key to the world" cards, our past guess lanyards, and proceeded up the escalators, took our Embarkation photo and on to the ship. This took a total 10 minutes. We were boarded on deck 4 instead of deck 3 as it usually happens. The Atrium was beautiful, the new chandeliers gave it a very classy touch. After our names were announced and we were given the Disney Welcome, we took the elevator to deck 7 and into our cabin. Two of us were return guests, one was new to Disney Cruise Line. On the bed was our Castaway Club past guest gift. Now, this is where I have issue with Disney. The three of us were all from diffeirent states, yet there is one castaway backpack in the room. We decided, one would take the bag, the other took the key ring, and the newbie took the snack. Per Guess Services, it's only one bag per cabn. Not a big deal, but when you have guests that live in different states, or different addresses, this should be taken into account. The cabin was nice, docking station for Ipod, flat screen tv, unless you like watching a lot of Disney Cartoons, Disney movies, or Disney owned ESPN, not much to watch. Fox news, MSNBC news, but only politics on those two stations, but a really nice jazz station, and there's always the ship cam showing the view from the bridge. I love that there were three electrical outlets in the cabin. One in the desk and one on each night I stand. Great for Disney to provide two wave phones in each cabin, now you don't have to look all over the ship for your party, Our verandah was very roomy with the typical two mesh chairs and metal table. There wash plenty of storage. They truly raised the beds for under bed storage of luggage. They still have the beverage coolers, no refrigerators, but the cooler kept everything good and cold for us. I didn't notice any changes in the area of the bathroom, but still love being able to shower and not worry about holding others up from having access to the lavatory. We had lunch at Cabanas. The grilled lamb chops were great, as well as the grilled rib eye. Everything was delicious. Steamed shrimp and king crab claws not spicy, but okay. The first night we had dinner at Animators Palate. Nice to see all the new flat screens. The food was great, and our server and assistant server, Genisis and Debbie were beyond excellent. The second night dinner was at Cariocas, more of a Latin, South American feel. The third and fourth night dinner was at the French themed Luminars, and back to The Animators Palate for the final night. The farewell was fantastic. Mickey came through to bid all farewell in the dining room. It was an awesome show. We prepaid for the rainforest in Senes Spa. It was heavenly. On the last morning breakfast is served by your assigned seating, first or second, in the dining room in which you had dinner the evening prior. Once you're done with breakfast, off the ship you go. We saw a long line of people waiting to disembark. They were the ones that decided to take their bags and walk off first. We were off the ship by 8:30AM, without much of a line. All in all, this was an excellent cruise. Ready to go again.   Read Less
Sail Date November 2013
The "new refurbished Magic is what our friends call the ship. They have sailed so much that they have been on the newest to the oldest and are looking forward to Disney cruise number 10. As for us, this was our second cruise but there ... Read More
The "new refurbished Magic is what our friends call the ship. They have sailed so much that they have been on the newest to the oldest and are looking forward to Disney cruise number 10. As for us, this was our second cruise but there was a 40 year gap between them. Our first experience was not very good and the sea sickness was awful. Now I know why the upper cabins are wonderful -- we had one. We were in 7098 which is the aft end of the mid ship. The stability was wonderful so there was no sea sickness. We have decided that there will be no cruises unless we have a veranda! It was home for resting, reading, and just quiet time. Our cabin steward was unbelievable - patient and even learned our habits after day two. He was there to make sure we returned from breakfast with a clean cabin and so patient when we needed something changed (our grandchildren spend the night with us one night). He even realized that our grandson needed the special pad sitting on our dresser. Loved him and the wonderful towels each night with chocolates! The spa - so what can I say - amazing. The best deal was the daily Rain Forest pass - what a deal. You can go to the spa as many times each day that you want. They will supply the yummy scrubs, the chairs are heated, the floors heated, steam rooms both moderate and aromatic, plus saunas both in the Rain Forest and in the changing rooms. After the first two days I took my shower in the spa just so I could use the wonderful shampoo, conditioner, and body wash. It is also a great location because the exercise facility is next to the spa. I keep hoping I can find a Rain Forest nearby.....ah, wishful thinking. Our grandchildren enjoyed the children's program, sort of. Our grandson would not leave because he could not only dress like his heroes but actually meet them. We tried so hard not to laugh. Our granddaughter is not a child nor is she a teenager. There is not much for the in betweener. We stayed with her until she made a few friends at the pool, but it is true. Disney needs to address the age group. The food is another issue. First, go to Palo for a fantastic dining experience! We did not want to leave and thought if we cruise again, we need two nights. Our server was funny and an expert with the food. The wine, well they were out of about 8 or 9 different wines, especially by the glass, and it was only night two. Our server apologized profusely but said that they have not been able to get the wine on board. We understand to a point, the ship was just re-done; however, this is Disney, and they can do anything at anytime. My only comment - get the wine on board and if this is Palo then make sure you have the wine named after the restaurant. The other food, well it was ordinary. Adults who like coffee should try the Cove Cafe for great coffees, quiet, and comfortable chairs. Cabana's had the primary buffet. Some was good but most it was for those who must have lots of food. There were no culinary delights there, but there was quantity beyond belief. Our problem is that the waste is extraordinary. We decided you could feed a third world country for 6 months to year on what was wasted. Disney needs to address this somehow. Our dinner rotation was okay - the steak on night two was good but very tough on another night, the salmon was over sized (why not have a two size portion? this could save money), the pasta was disgusting, the cold soups were amazing but very small (again why not address the portion size option), the salads were okay, and the desserts were ordinary and small. Sometimes, the desserts were just what the children wanted. Yes, they liked the food, especially the macaroni & cheese and the mashed potatoes. The best place to eat breakfast for us was Luminere's - good service and quieter than other places. Our assistant server had so much personality that we thought she was the server. What an outstanding person. Our server was quiet and reserved but very efficient. The Head Server did follow through and get us a better table, but it took him quite a while. We did not enjoy the table by the noisy server area. Certainly Disney can do some rearranging. The activities seems to meet everyone needs. We found the departure event nice since most people were crowded in the middle of the ship. The pirate party worked for us because if you crowd into the section that shows you on the screen then you won't have space to move. We opted for not being there and the children had a place to dance and have fun. The movie theater was comfortable and we could see current movies. Plus, other movies were on the television, but our favorite channel was the map that shows you where you are and where you are going. Frankly, we did not participate much because we enjoyed the cabin and veranda so much. Take binoculars to enjoy watching the ocean, the coast and the ports. We went Grand Cayman which had wonderful options like sting ray city (amazing), snorkeling (fun), and star fish city (interesting). Cozumel was not good - another place for many hawkers and pushy salespeople. We walked for about a mile, but did not venture beyond the main street. We do have experience in third world countries and know better than to go beyond the main street. Is there something better? Our negative is no fault of Disney. We put down our camera and then it was gone. Our daughter put down her i-pod and it was gone. Unfortunately, with this many people in one place there are people who have sticky fingers. We did manage to prevent our daughter's phone from walking away - it was a teenage girl who thought it look pretty and just wanted a phone. When you report your loss on board do not expect to have it returned to you. I only saw one person recover something and that was when we debarked and went to Lost & Found. On a positive note, the representative said that if they found the item after the trip it will be mailed to you, plus you are given a card to contact Disney 10 days after the cruise. Our recommendations are: if possible get a room with veranda, stay just between the mid ship and aft, bring binoculars, make sure you remember that you will need to tip everyone, go to guest services and find out what is offered either free or for a small fee and sign up early, and visit the very front of the ship on top for amazing views during day and night. If you want a sunset or sunrise try the aft - beautiful. The most important is to enjoy what you can and want to -- remember NO technology. It costs too much and this is a time to really enjoy quality time. Overall, it was a wonderful experience and I am recommending it to everyone. While most days were magical, there are always areas for improvement.   Read Less
Sail Date November 2013
I felt it necessary to add in "2.0” in the title to make it clear this review is on the post refurbishment of the Disney Magic. The ship is not called 2.0 as she is still the one and only Disney Magic. Debuting in 1998, Disney Magis ... Read More
I felt it necessary to add in "2.0” in the title to make it clear this review is on the post refurbishment of the Disney Magic. The ship is not called 2.0 as she is still the one and only Disney Magic. Debuting in 1998, Disney Magis is the eldest of the DCL family. A few short months after that debut I experienced my first Cruise ever onboard this amazing vessels. I was hooked. Fast forward…. November 1st 2013 not only was my reunion with this vessel for a 5 night cruise, it is my 25th cruise over all. Returning to see her again post major refurbishment was highly anticipated for me, and overall she did not disappoint. As my first ship ever, I am likely a bit basis with regard to her, but if you’ll excuse the pun, I also now have a boat load of cruise experiences to compare her against. I apologize in advance, this review is long! I will try to break it up into sections. Are you ready to set sail? Bring some sea bands, as we may hit some choppy waters. Speaking of choppy waters, lets chop up this review into three main parts. Overall my most recent cruise onboard the Disney Magic was exceptional. That said she is currently a complexity of casual indifferences, missed opportunities, and Fantastic new offerings. First we will review the indifferences, changes they made or in some cases did not make, that left an overall impact of….. Nothing. Then I would like to get into those issues the vessel had, because unfortunately no ship is perfect and even the Disney Magic has some flaws that need immediate attention. But sit tight and don’t jump overboard yet, we are going to end this review with what is right about the ship, as there is plenty of good to speak of as well. The Casual Indifferences. Back in early 2013 DCL announced the re-imagining of The Disney Magic. One of the publicized changes was the updates being done to the Adult District on the ship. "After Hours”, as it would now be called, would feature three "all new Adult only venues” (after 9pm). The reality is really a watered down version of the Magic’s original Beat Street. According to the press release "After Hours” is a more sophisticated adult entertainment zone. Lets start with the main club, Fantoms, which would replace "Rockin Bar D” with a more elegant "Miami Beach” feel too it and would be infused with new technology. Later press release didn’t mention Miami Beach but instead said the club we be inspired by the Sea. There is no new technology that was evident to myself, and there was certainly not a Miami Beach feel to it, but it does have some under the sea look to it. The lighting is done almost exclusively with various hues of blue and the middle of the club features some fiber optic lighting surely intended to look somewhat like jelly fish. Its pretty but it really does not have a "wow” factor to it. The old piano bar called session was replaced by Keys, a new Piano bar in the exact same foot print as the original piano bar, and like the original, almost no one attendsL Disney should have tried something different here. Maybe a sing-along piano bar like Carnival Cruise Lines, or a Duel Piano Bar in the spirit of Jelly Rolls or Howl at the Moon. Finally the Irish Pub O-Gills "replaced” the sports bar Diversions, again in pretty much the exactly same foot print and layout. The entrance has been made green with an Irish façade, but once in the pub, it really doesn’t look all that different from Diversions. Disney will say the Adult area is even more adult now, but over-all I was bored by it. Everything did look complete and brand new, and so from that point it was nice area but overall. Still it was very boring and judging from the complete lack of attendance, I was not the only one who thought so. Another change that was just sort of there, looked nice, but didn’t really add much to the ship was the replacement of Parrot Cay with the new Carioca’s. Carioca’s is an improvement in look over Parrot Cay, like Parrot Cay, there just is not much too it. After the Dream class ships trio of fantastic resturants, I really had the expectations that unlike Parrot Cay, Carioca’s was going to give the Magic an equality Fantastic Trio. Not so much really. While on this subject of indifference changes to the Magic I feel I need to include the staterooms. Yes, they have new beds now, and the convertible couch also seemed new. A new cabinet replaced the Trunks in the rooms that had thoses. There are now extra power outlets via the night stands flanking the new bed. The bathrooms are unchanged, and honestly not even sure they have been detailed. Mine was clean, but still aged and did not appear re-newed via a deep cleaning. The old wall mounted hair drier is still there, but if you hate those a new plug in hair drier is present in one of the desk drawers. Overall, the rooms felt the same to me with new carpet and the master bed was obviously new and inspired from if not identical to the Dream class ships. The room is not better or worst so much as it is just what it is. Note: The changes to the room I really am indifferent too, but the room overall is still fantastic. The rooms are a major Asset to DCL and a huge part of the DCL difference in cruising. The changes to the room resulted in the room going from excellent to still being just as excellent with some minor convenience improvements. One oddity is that they did not add the virtual portholes to the insides. In an interview Karl mentioned this proved cost prohibitive. I would have kept Beat Street as is and us that money to reduce the cost of the install of the virtual portholes. Also why is so expensive to add a virtual porthole to a ship built in 1998 when Royal Caribbean is adding a virtual balcony to ships just as old??? Finally on the changes with an overall impact of "eh” would be Sense Spa. Sense is slightly bigger, and as such now features a larger reception area, larger saloon, and a new teen spa. They accomplished this by eliminating the walk way on deck 9 on the starboard side forward of the adult pool and spa entrance. Now the saloon is where that walk way use to be this has made Sense Spa wider. However, everything port side of the entrance and spa villas is largely untouched. Some flooring is new, and they now offer DIY sea salt body scrubs in the rain forest room, but overall, is the same as before. Sadly on this trip, the spa Villas were not in use due to plumbing issues. Dear Disney, please fix these…… the Bad. Now there were some definite issues with the Disney Magic, and these I will say were just sad, and bad, and sometimes a somewhat glaring blemish on this Jewel of vessel. My room was refreshed but my Veranda was in an unacceptable condition. It did have new patio chairs, and a new divider that could be opened, to the next door veranda, which was an oddity considering the room itself did not feature a connecting door to another room. But clearly the Veranda flooring was partially striped and then never touched again. The movie screen in the Buena Vista Theatre is in dire need of replacement as it is blotched and uneven to the point the projection quality it notably diminished in large sections of the screen. And it’s the screen that is the issue, not the projector. They did not install the adult area privacy dividers on the star board side that the port side features. Such a simple thing that it must have been purely overlooked. Instead of the privacy dividers they have on port side near the Cove coffee shop, the starboard side has a small sign on a stanchion saying adults only beyond this point. Speaking of the Cove, they did not modify it at all like they did on the Wonder and us such there is still a completely unused open air bar overlooking the adult pool from deck 10. Would have been nice to do something with this spot. The open decks of both 9 and 10 were uneven in color from dirty and general wear and tear. One out door staircase from 9 to 10 had a putting green sized hole in it that one could cut their toes on. They covered it up with masking tape when I brought it to their attention. There was also a shattered pain / glass window forward of the adult pool port side. The monsters ink "eye scream” area has NO themeing at all aside from a very small sign that features Mike from Monsters Inc as one of the letters in the sign. And the new carpets are shedding very large lent balls everywhere. The good news is all of the bad can be fixed by the team on board, and I will say deck 9 and 10 looked much cleaner by the last night of the cruise then they did on the first night. No doubt the results of the two crew members that were pressure washing every night up there on those two deck. The next cruise will certainly have better looking decking welcoming them aboard than I had due to those efforts. So most of not all of the bad can be fixed with the on board team. That brings use to the really great things about the Disney Magic. Happily Ever After…. The really great things about an already great ship. The Disney Magic has always been a ship that delivers on its name sake, Magic. And dispite still spreading some pixie dust over some area, this ship still delivers, and even more so now. She has always had one of the best upper pool decks I have experienced on a cruise ship, and still does. It is brilliantly divided into an adult pool, a family pool, and a kids pool. Three pools ! The Adult pool is vastly superior to that of the adult pools found on the Dream class ships. Its bigger, has sun on it almost all day long, and the hot tubs are right there next to the pool. The family pool is now complimented by the really fun Aqua Dunk. Ever just want to climp up to the top of one of those classic looking funnels on a DCL ship? Well now you can because the top of the funnel is exactly where the Aqua Dunk begins. Not unlike Carnival’s Green Thunder on the Carnival Spirit, the Aqua Dunk has you falling into the slide as the floor drops out for underneath your feet. Not going to say it’s the most terrifying water slide around but it is a genuinely thrilling water slide and significantly more fun then its big cousin, the Aqua Duck. Though its only 4 seconds long, dunk can process a line infinitely faster then Duck can and so over all I would take a ride on the Dunk over the Duck with out hesitation or regret. Its just a better ride! And over in the kids pool, the splash deck is really fun. I have heard some comments about how small the mini splash deck is for the diaper age crowds, but its super cute, with baby Huey, Duey, and Louie spouting out leaks of water everywhere. Their target audience does not seem to mind or notice that is a small area. The Splash deck for the older kids, and wondering adults, is a great place to soak in some fun, and it was well used by kids and adults. And then there is the new, Twist and Spout water slide. Easily the bigger water slide on any DCL ship, this monster is tall and long. I have never really long to ride the original Mickey Hand slide that Magic use to have and that is still present on the Wonder. I will admit I kind of would like to try the Mickey slide on the Disney Dream class ships. And like the Dream class, the Magic new Twist and Spout is for kids only, except perhaps they are rethinking that? For now they have covered up the maxium height requirement and are allowing adults to ride the slide. You go about three quarter up the rear funnel to board, and unlike the Dunks funnel, you can tell this funnel is real because it is putting out some intense heat. This heat made the slide more refreshing and fortunately for me the line was short when I experienced it, but warning, I did see times where this ride had a long line. All these additions have made one of the Disney Magic best assests, its amazing well designed upper decks, even more fun, thrilling, and entertaining. They even added shade structures to the upper most deck, so finding that perfect shady yet sunny spot is so much less competitive now. Moving down the aft most part of these upper decks is the completely reworked buffet. Cabanas is so much better then the old Top Siders Buffet. Unlike Carioca’s and After Hours, Cabanas does not look like and clearly is not just a redressing / decorating of an pre existing facility. It has a much larger foot print then the original facility and has a different layout. In short it is completely new. They must have completely gutted this part of the ship and started from scratch. It does not quiet reach the level of the Dream Class ships as its still not that large, but being on the small Disney magic, it doesn’t need to be, and it delivers on food quality just fine. Other minor improvements to the upper deck include all new deck furniture, Quacks Merchandise location between the family and kids pool, and Pete’s Broiler Bites is a reworked Plutos dog house while Daisy’s Delights is new only by name. It used to be Goofy’s. But the Great doesn’t just limited to the upper decks. The rest of the ship sparkles with brand new carpets everywhere. The staterooms, the hallways, the lounges and the corridors are really pop out with their new carpets. Palo also has a nice refreshed look, it basically looks the same as before but all the signs of aging have been removed. The Wave Phones are new and upgraded models. I already detailed After Hours, but unlike that area, the Lobby really has been redone in grand fashion. The new chandelier is really beautiful and a much MUCH better fit aesthetically then the original Dale Chihuly. No offense Dale, yours was amazing but the new one really does add a sense of classic ocean liner to this Magical ship. They removed one of the staircases and moved the iconic Helmsmen Mickey to the base of the remaining Grand Stair Case. This left for a much larger and open landing at the base of the staircase which lends itself nicely as a mini stage for character meet and greets. Both the Guest Services and the Port Excursions desks have been nicely spruced up, and here I felt they did miss an opportunity to make the guest services desk slightly longer. But overall, this lobby really shines and makes for an impressive entrance aboard this magic ship. Just off of the lobby is the new D Lounge, which replaced Studio Sea. And here again, a they started all overall and reworked it. Oh the bar is this where it use to be, as is the stage, but everything else was gutted and replaced. The windows were restored and so natural light floods into the lounge, at night the place glows with multicolored indirect lighting effects, and over all it has a 50’s yet Contemporary feel to it. But another place where they genuinely gutted it and started over was the merchandise shops. They have been completely redone, slightly larger then before and now have an open and airy feel to them. I don’t even like shopping but they did a spectacular job here. Finally that leaves us with Animator Palate. First and foremost, if you are like me, while the new AP on the Dream Class is pretty amazing, I missed the true black and white starting looking of the original AP. The Disney Magic incorporates the technology of the Dream Class AP with out changing the overall look of the original. It still starts off has a strictly black and white experience. The sound has been upgraded, and the animation screens blend in perfectly into the new environment. The original version on the Magic could be forgiving if the colors were a bit muted or pastel like, after all it was the first to pull off this novelty of black and white to color. But no more are those colors muted or pastels, we are talking truly primary colors here that pop out and make you take notice. The Show is top notch and I found myself choking up a few times as it built up upon itself. This is what Animator Palate was meant to be. The original fell a light short on show due to a lack of appropriate technology. The Dream Class has the great technology but lacked the wow factor of going from black and white to color within the same meal period. The Disney Magic takes the strong features and benefits both and marry’s them together so seamlessly you’ll wonder how this was not done this way before now. It will be the highlight of your dinning experience and under no circumstances should you miss it. Overall the ship is amazing. Unchanged are the shows, which are top notch and not to be missed. The only issue with the shows is that kids don’t really know how to watch a theater presentation, so they can be a bit too vocal, but that’s a hazard of cruising with Disney. While I can’t say there were any stand out singers in the group, there also was not bad singers either. The dancing was great, the production values were excellent, and the overall entertainment offered was of the highest quality. With time the Disney Magic will buff out the dings that the re construction crews left behind, and judging by the 5 days later results of my cruise, I would guess that time is merely weeks away. That leaves us with only mostly positive and some indifferent but refreshing changes that will ensure the Disney Magic has just as much life ahead of her as she has behind her. This is ship is an A+ cruising experience, so don’t hesitate to book her. Read Less
Sail Date November 2013
The Disney Wonder sailed from Miami Florida to Los Angeles via the Panama Canal on Monday, May 6, 2013 . This repositioning cruise was our first cruise on Disney. Overall we had an excellent cruising experience on the Wonder and would ... Read More
The Disney Wonder sailed from Miami Florida to Los Angeles via the Panama Canal on Monday, May 6, 2013 . This repositioning cruise was our first cruise on Disney. Overall we had an excellent cruising experience on the Wonder and would cruise with Disney again. I am hopeful this review has usable information for first time Disney cruisers. We paid (GTY VGT) rates. This meant that we paid a lower rate and that our rate had restrictions. For example we paid in full at the time of booking, no room assigned until one week prior to departure, no refund, etc. However, we gave our agent with Vacations to Go our preferences and we were extremely pleased with our room assignment. As our cruise was a repositioning cruise that was a 14 day cruise there was less than 250 children on board. With the adult only pool, coffee lounge, bar and entertainment venues, we saw few children. I think they hid them in Vibe. The ship was spotless and well maintained. DCL is fanatical about hand washing. You wash hands prior to boarding and upon entering each restaurant each time you dine. They provide hand lotion in your stateroom along with shampoo and conditioner so your skin does not dry out from al that hand washing. No nora virus on DCL. Our stateroom was cleaned at various times. Sort of annoying not knowing when the room was to be cleaned. Disney allows you to bring on your own alcohol on board. However you must consume it in your stateroom. You may also bring your own sodas an bottled water. The ship does have a self service soda fountain and coffee/tea/hot chocolate station. They do not sell soda cards, soda is included in the price. They have Coke products. They use the Nutra sweet brand of Splenda. Same chemical, just not Splenda. The teas are Twinning brand except for Palo and Triton restaurants. The organic Tealeaves brand is served in those restaurants. I do not know the brand of coffee served. We were in stateroom 7526 located starboard towards the bow with a veranda. It is close to the forward elevators. The veranda railings are covered with glass so air movement was restricted and we could not rest our feet up on the railing. The room was spotless, very comfortable bedding, with a tiny sitting area. The stateroom can sleep 4. Bring an extension cord if you want to read using an electronic device while sitting on the sofa or bed. There are few outlets. The staterooms are equipped with portable "wave" phones which allow you to stay in contact with each other if desired while in different parts of the ship. They do not work off the ship. On deck seven starboard side there is a laundry. The machines are stacked with washer on the bottom and dryer on top. It is a dollar to wash and a dollar to dry. There is a vending machine for detergents. There are also two ironing boards and irons for guest use. There is no library on the ship with reference materials. You may want to bring or download an atlas. The food is very very good. Dishes ranged from pheasant, to duck, to bass, conch, crab lobster, scallops, steak, chicken, snapper, shrimp, burgers, and the popular Mickey bars (ice cream bars). You wont go hungry but you will have to search out the snacks. Offered at certain times in certain lounges such as Diversions. The crew were very personable and extremely pleasant. Never a harsh word between crew members. Very respectful of each other and the guests. If you have an issue they will work at a solution. For example our dinner companions complained about a noisy stateroom, they were given a second stateroom to use. They ended up with two staterooms. My husband had new silk socks missing from luggage, they reimbursed him for socks. He had a steamer they confiscated (after telling him it was okay to bring) , however, their laundry service steamed his clothes with no charge. We were happy with guest services. We mailed postcards from Cartagena and Panama. We have been home 4 days and no postcards yet. Not a DCL issue, it is a host country issue. Mail service speed may be of interest. The entertainment was very very professional. However after 14 days we were pretty Disneyed out. The adult entertainment started at 10:30 p.m. We would prefer a 9:30 start time. Also a little jazzier entertainment. We did not like Buckets and Boards, not witty enough, too much bathroom caliber humor. We liked very much the band, Higher Ground, and duo Sonic Groove. We loved our dance lessons with Chris and Natalie. Read Less
Sail Date May 2013
Not knowing at all what to expect we were pleasantly surprised. The flight from Austin to Miami was delayed so we were very rushed in getting there. We learned to travel to the port the day before in order to avoid this hassle. Once ... Read More
Not knowing at all what to expect we were pleasantly surprised. The flight from Austin to Miami was delayed so we were very rushed in getting there. We learned to travel to the port the day before in order to avoid this hassle. Once Disney took over though we were treated like royalty. From the bus ride to the ship and back our trip could not have been better. Our stateroom was adequate for our needs. Loved the split bathroom. That made getting dressed for dinner much easier with the two of us getting ready at the same time. We loved the pool area. Only used the Quiet Cove since we did not have our kids along, but it was a lot of fun. Every dinner was delicious and our servers were spectacular. I loved how everyone knew our names with in the first day and if we saw them any where else on the ship they would stop and talk to us and make sure we were enjoying ourselves. Our stateroom hostess, Christine was so nice. I think she cleaned our room every time we left. The boat was a lot of fun. Plenty to do at all times. We only saw one show, Toy Story the musical. It was a broadway style production. Very well done and entertaining. We chose to carry our own luggage off the ship on the day of disembarkation, we walked right through Customs and made it to the airport in plenty of time. We are looking forward to returning on another Disney Cruise, this time with our kids. Read Less
Sail Date April 2013
Cruising with Disney was a big dream for my family. We took advantage of a great deal they had offer that allowed kids to sail for free. So we went in the month of April of 2013 from the port of Miami. Check-in was easy and fast. we got on ... Read More
Cruising with Disney was a big dream for my family. We took advantage of a great deal they had offer that allowed kids to sail for free. So we went in the month of April of 2013 from the port of Miami. Check-in was easy and fast. we got on we didn't have to wait very long to get our room. We had an inside cabin and it was just fine. We were 2 adults and 2 children of age 10 and 6 years. My kids enjoyed every minute in the kids club. They also loved the pools and we were able to let them go around from pool to pool back and forth and it was safe. it was also easy to watch them with out having to follow them. Breakfast was great but we didn't like the fact that the time was very limited. Over all we didn't like the food and there was not many choices but fast foods. Ice cream machines were closed very early and didn't give us a chance to for an ice cream at night. The shows were all very amazing. There was an area just for adults and it was the best because my husband and I were able to relax. Shops had very expensive things. Entertainment was great everywhere we went. Unfortunately our kids didn't get to enjoy the Disney characters unless we got in lines that sometimes we had to stand on for more then 1 hour. We were in line to get a picture with captain Hook and so by the time we had our turn, they had changed to Peter Pan. Don't waist your time on those lines unless you absolutely need to or an opportunity comes up. Disney's private island was the most amazing place. Everything was organized and they had the most delicious fruits. Ice cream machines were available everywhere and tour were awesome. We all loved the ship because it's not so big and it's very safe and family friendly. I just hope they offer kids to sail for free again so we can have another chance to cruise with Disney. Read Less
Sail Date April 2013
My husband and I (30s) and our 2 children (1 and 4) just returned from a great vacation on the Disney Wonder. This was the 6th cruise for DH & I but only the second since kids, and the first on Disney. As others have done, I will ... Read More
My husband and I (30s) and our 2 children (1 and 4) just returned from a great vacation on the Disney Wonder. This was the 6th cruise for DH & I but only the second since kids, and the first on Disney. As others have done, I will break down my review by category. Embarkation at Miami: A breeze. After the horror stories I'd heard from folks who sailed on other lines, we were prepared for the worst. However, embarkation was nothing but pleasant. I wish we had not had to pay the money to park at the pier, but from my research, I was unable to arrive at an off-site location I felt was safe. Stateroom: We had an oceanview cabin on Deck 5 forward, and this was a great location, as it was the same floor as the kids' clubs and also you could easily view the mid-ship lobby to see if anything as going on (such as character greets) We loved the cabin, and to our surprise, it had a bunk bed that pulled down out of the ceiling and a full curtain to separate the room! There was plenty of storage space; our largest suitcase easily fit under the bed. Flounder's Reef Nursery: Our baby, who will be 2 in June, went in the nursery on two different occasions for two hours, and although he has a lot of separation anxiety, he did really well in the nursery. (we wished we'd used it more!) There are lots of toys, they have Mickey Mouse Clubhouse playing on TV, and they have snacks. The counselors are very involved in playing on the floor with the kids. Oceaneer's Club/Lab: Our 4 year old enjoyed such things as Pluto's Pajama Party and Storytime with Belle in the kids' club, and she also went there for free play and several other activities. The band they require the kids to wear is bulky and annoying, but she got used to it after a day or so. Pools: Our baby enjoyed the splash zone, and our 4 year old loved Mickey's pool, which is shallow enough to where it was never over her head. Disney staff had to constantly tell people to take their babies with swim diapers out of it, as babies are only allowed in the splash zone. This is true of any cruise line, not sure why many seemed to have trouble understanding this. The Mickey slide seemed fun and again our daughter enjoyed it. Every day at naptime while hubby and the kids slept, I went to the Quiet cove pool. I only found an empty lounge chair once in that area, but had no trouble finding one on Deck 10. We did not go in the Goofy pool. Entertainment/Activities: Do not miss Disney Dreams. This is a wonderful show and it is no wonder it won a big award amongst cruise shows. Toy Story was good, but a bit long. It seemed like there were far less activities going on on this ship than on other cruises we have been on. If we had not had perfect weather, we would have had large pockets of time with nothing to do, although it's possible they add extras in the case of inclement weather. I appreciated the fact that everything was truly family-friendly. (and for the adults-only activities, they don't even allow children if they're asleep from what I understand) Staff: Wonderful. All smiles, very courteous, just great! Characters: There were plenty of character greeting times, but be prepared to stay in line, much like at the parks. We found lines shortest on the first 2 days, before people really got a feel for what was going on. Characters that had meet & greets include: Cinderella, Snow White, Tiana, Ariel, Belle, Mickey, Minnie, Goofy, Donald, Daisy, Pluto, Peter Pan, Captain Hook, Mr. Smee, Pinocchio, Stitch and Chip & Dale. I'm sure I've left out some! Many of them could be seen at some point each day. Dining: Disney has a unique setup where you rotate eating in the different dining rooms. This seems like it would be confusing, but it really wasn't. On the pool deck there is Pluto's Dog House, which has hot dogs, hamburgers, chicken fingers and fries, Pinocchio's Pizzeria, Goofy's Galley, which has a selection of deli sandwiches, wraps and fruit, and Beach Blanket Buffet, which is the breakfast/lunch buffet. We thought the food was very tasty, and the desserts were much better than those on the other cruise lines. We originally had late dining put requested to change to early seating, and on Day 2 we were surprised this had been done, even though there had been a waiting list the day before. The late buffet on Pirate Night was very good, with tacos, ice cream sundaes, turkey legs, ham and more. It was wonderful for us to have the soda included at no extra charge, and milk, coffee, hot chocolate and possibly more are available 24/7. However, despite these positives, I believe this is the area where Disney needs the most improvement. The Dining Flaw: The various eating venues are open only certain hours, and it varies from day to day. Even the pizzeria is closed for several periods throughout the day and it's hard to keep up with. Breakfast at the buffet ends at 10:30, which is a problem for late risers such as us. The main problem, however, is that Disney offers very little in alternative dining in the evenings. On our other 5 cruises, we often ate in the dining room for only 1-2 of the meals, preferring the variety and come-and-go-as-you-wish aspect of the buffet. There is no such option on the Wonder. Some nights, the buffet venue acts as an a-la-carte restaurant, but there is very little variety. One night, both kids were in programs and after our dinner alone we picked them up and there was literally nothing open. If you like eating at set times in the dining room, this is a non-issue but this aspect really took away from our cruise. General: The ship is lovely, and has a great open layout. It is very easy to learn, and although older, is in excellent condition. Some of the amenities on board that we took advantage of were the use of the Diaper Genie, 2 extension cords, and a nice stroller. All of these were free of charge, as long as you return them. The wave phones are wonderful, and extremely useful for peace of mind when the kids are in their areas, as well as just general communication when you're in 2 different places. One improvement that I feel is needed is to have automatic doors on Deck 9 forward and mid ship. With a stroller or wheelchair, it is difficult to be opening these frequently-used doors all the time. The Disney magic permeated all aspects of the voyage. Disney music could be heard in nearly all public areas, a classical pianist played Disney tunes in the lobby, and from the moment you step on the ship, you know it's going to be a magical experience. They start by announcing each family by name and applauding upon your entrance, which is a neat touch. The ship's horn is the tune of "When You Wish Upon a Star," as is the alert tone that comes on before the captain or cruise director speaks throughout the ship. You really feel like a VIP, and everything feels special and magical. Only a few hours removed from our trip, I think with some, "faith, trust and pixie dust," perhaps I, too, can fly. Read Less
Sail Date April 2013
Embarkation/Check In process We drove to the port (and others in the party were transferred). We experienced some confusion on the part of the staff when we were checking in since we had some members of the party with us, and others ... Read More
Embarkation/Check In process We drove to the port (and others in the party were transferred). We experienced some confusion on the part of the staff when we were checking in since we had some members of the party with us, and others checking in at a different time. They were unable to process check-ins for partial rooms without a lot of grief. It took a while, but we eventually got it straightened out, and we got onto the ship. We proceeded to the ship to check the kids into the kids club, since there was a very long line to do this at the port. Still a very long line onboard the ship (over 30 minutes). Up to the Beach Blanket Buffet for a very nice lunch.- the food was always excellent Meals: We had dinner at Palo the first night (At least most of the adults in the Party did). It is an Italian themed restaurant and was excellent. Highly recommended. I had a fillet mignon that practically melted in my mouth. Per Disney's plan, we rotated between the three regular dining rooms onboard, and they were all very nice. The food was consistently good for dinner, and we had lots of tasty meals. There seemed to almost always be a filet or tenderloin and a fish entree offered. I liked that there are always sugar free desert options for those in our party who had sugar restrictions. Our dining room waiter and assistant waiter were awesome with magic tricks, and quick service. Lunches for us were experienced in a number of venues, and each was good. Breakfast for us was at Beach Blanket every day, except departure, when we had breakfast at the Parrot Cay Restaurant. Travelling with a Disabled Traveller: We travelled with my dad in a wheelchair, and two caregivers- one for daytime, and one for night time. The stateroom he stayed in was very large and spacious. The bathroom was excellent, and had a fantastic roll-in shower. (Cabin 7638, and his caregiver was in 7636 which also was handicapped, and had a roll in shower). Our only nit was that the rooms did not interconnect, so she had to go out to the hall in the middle of the night, if she wanted to go to her room. The ship is generally very accessible, and we experienced no difficulties there. My father's stateroom steward was very helpful, and went above and beyond. We found that they really made it easy to travel with someone who can be quite needy. Staterooms: Most of our party stayed in 6592, 6596, and 6598. The cabins were adequately sized with balconies. There is very little space at the end of the beds to get around , but it is manueverable. The bathrooms are a split layout- with toilet and sink on one side, and sink and shower on the other. There are two separate doors. I'm rather larger in size, so I found it somewhat difficult to actually enter the toilet part of the bathroom, because there was a stopper that stopped the door from opening fully. This necessitated a great deal of contortions. Also, the cabin steward we had was not as good as we've had on other cruises, or on other cruise lines. I generally have the expectation that they'll service the room while we're out for the morning, and do the evening turn-down while we're at dinner. That didn't necessarily happen. We had a couple of evenings when it got to be very late, and I had to tell him to please come and do his thing, since I was headed to bed. The first day, he didn't manage to get into our stateroom, despite our being gone from 8:00 AM until almost 1:00 PM. Then he came knocking at 2:00 when we were down for a nap. Shore Excursions: Cozumel: Is very pretty. We did a couple of different dolphin tours. the one my daughters and au-pair ended up on was better than ours(They went to Dolphinaris). We had dolphin discovery. We had to wait for almost an hour and a half in the sun, despite being on time. My son ended up getting a bit sick from being in the heat and sun during that time. He was crying and unhappy (and I can't say I blame him) at being left to stand there for so long. I did address it with them, and their response was just to let us get into the water with the manatees to pet them for a couple of minutes. IMO- too little- too late. Castaway Cay: Stunning, and a real highlight of the trip. We fed the stingrays, and snorkeled with them. That was a lot of fun, and a great deal for the money. On Castaway, lunch is brought to the Cookies/Cookies too restaurants, and they serve a lovely Barbecue. There are also kids club activities, and many, many things to do. A lot of them are included in the cost. Very nice. I could honestly just go there a couple of times during a cruise, and be quite happy. Kids Club: We had 6 kids, ranging in age from 6 to 14 with us, and they all had a good time. The two 14 year olds were almost aged out of the camp, so they spent more time with the adults, but the younger kids practically lived in the kids clubs. Spa: Beautiful Spa. Great time. I had the seaweed wrap, a stone massage, facial, manicure and pedicure. The rest of the family visited as well. The teen/Tween girls in the party were very disappointed to find out that they could only get a mini nail 'do, and a mini facial. Not a full mani/pedi, and not a full facial. We've gotten those on other cruises, and routinely get them at home. (My Oldest gets facials regularly to help treat acne) Read Less
Sail Date March 2013
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