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161 Disney Miami Cruise Reviews

I researched all cruise lines & ships that focus on kids, because I was taking my 8 yr old grandson on his first cruise, for Christmas. Disney was the winner. And Disney Magic had activities I thought he'd enjoy, as well as island ... Read More
I researched all cruise lines & ships that focus on kids, because I was taking my 8 yr old grandson on his first cruise, for Christmas. Disney was the winner. And Disney Magic had activities I thought he'd enjoy, as well as island stops that I liked. My 2 adult children wanted to come so we were four. All four of us LOVED this cruise. The onboard shows were first rate. My grandson very much enjoyed being dropped off at the Oceaneer Club/Lab (supervised fun for his age group) - and I did not expect this from him. He loved it. That provided unexpected adult time for my kids and me! The port excursions were all great fun. Two got rained out on Castaway Caye, but we had fun anyway. The food was delicious. The staff was excellent. The cabin was wonderful - spacious enough for all 4 of us in one cabin (7008). The Stateroom host prepared our beds (1 couch bed, 1 pull-down bunk, 1 queen) each evening when we left for dinner, plus there was always that coveted towel animal waiting on the bed! Then when we left in the morning, the stateroom host would put it all back, so we could enjoy the couch, and not bump our heads on the bunk.There was a laundrymat on our deck so we could pack light, knowing we could wash clothes. Our room had a large porthole window, which was nice. Our assigned restaurant servers were the best! We rotated between 3 restaurants, and they followed us. We did 2 port excursions outside of Disney at one island stop, and these worked out well, with no problems or worries. With our smart phones we were able to text each other all over the ship, using the Disney Navigator app that we downloaded before the cruise. Someone on cruise critic suggested a magnetic white board for our exterior cabin door, so I brought one, but the magnet wasn't strong enough. If I had bought an additional strong magnet, I could have hung it. But with the Navigator app, it wasn't needed anyway. We have so many "pure joy" expression photos of my grandson. Disney definitely has the market on magic! Hands down. The final night, there was the usual farewell performance. All the Disney characters were there. It hit home to my grandson that this meant the cruise was over. He collapsed into a sobbing heap, so sad that it was over. He wanted it to last forever! Read Less
Sail Date December 2016
This was our 2nd cruise and I will admit I was geared up for disappointment based on my previous cruise (Carnival). I could not have been more wrong about what to expect by sailing with Disney. From the moment we arrived at the airport to ... Read More
This was our 2nd cruise and I will admit I was geared up for disappointment based on my previous cruise (Carnival). I could not have been more wrong about what to expect by sailing with Disney. From the moment we arrived at the airport to take the Disney transport to the port, everything was top notch. Transportation staff was very friendly and professional. After arriving at the port, the professionalism continued which was great. It was nice to be treated like a guest rather than a herd of cattle headed to the trough. Once on board the Magic, that's when my expectations started to be exceeded. The ship itself is beautiful and elegant with a twist of Disney mixed in. The overall layout really worked well and the ship was really easy to navigate. *FOOD & DRINK* The 3 restaurants in the rotational dining, Lumiere's, Animator's Palate & Carioca's were all fantastic with exceptional service. Animator's Palate was our favorite out of the three. Seeing the characters come to life right before your eyes was great and having your own design come to life was pretty cool aswell. The food and presentation was 5 star in my opinion. The only negative I could find about the three restaurants was the very limited selection on the kids menu. The other food options on board were Cabanas (buffet style) which had many different options for breakfast and lunch. The overall quality and flavor of the food was a solid 7 out of 10. Busy place in the morning for breakfast but that's to be expected. Never had a problem finding a table inside or outside. Pete's Boiler Bites was another family favorite for lunch or anytime throughout the day. The chicken strips and fries were awesome, but then again the many choice offered were all really good. A solid 8 out of 10. Daisy's Delights was decent for fruit or a mid day wrap of sandwich. Lastly, Pinocchio's pizzeria was another family favorite. Several flavors of pizza to choose from all cooked on crispy flatbread. Delicious pizza. *ACTIVITIES* There were plenty of activities on board to keep everyone of all age groups occupied throughout the day. Movie theaters, kid's clubs and scheduled activities were plentiful. The live Broadway style shows were excellent. Adult areas were quiet, attractive and relaxing. Shops were stocked with many items with decent prices. *STATE ROOMS*. Our state room was a inside standard which was big enough for a family of 4 and never once felt like we were on top one another. I personally didn't care about a window or balcony (only used the room for getting dressed and sleeping). The room itself had plenty of storage and looked very classy. Never had a problem with hallway noise or other rooms. The room steward was fast and friendly. Never had I problem leaving items on the table (nothing ever went missing). Our first stop was Tortola (BVI). Beautiful island with very friendly people. Excursion was booked though DCL and was run absolutely perfect. Our second stop was St. Thomas (USVI). Nice island, not as friendly people. Shopping was plentiful. Excursion was booked though DCL and was run absolutely perfect. The private beach excursion was very private and beautiful. Last stop was of course Castaway Cay. Excellent beach with great snorkeling. My overall expectations for the Disney Magic and Disney Cruise Line were far exceeded in every way shape and form. Even though this was only our second cruise, it was really nice to have activities for everyone to do. This is truly a family cruise line. We look forward to our next cruise in January 2018. Read Less
Sail Date December 2016
The ship was amazing and very clean. There was always a seat available when you went to the buffet or pool deck, even though the ship was totally full. There were tons of Disney characters around the ship, but even when you reserved ... Read More
The ship was amazing and very clean. There was always a seat available when you went to the buffet or pool deck, even though the ship was totally full. There were tons of Disney characters around the ship, but even when you reserved tickets to go see them, they seemed very rushed and didn't give the kids more then a few seconds each. Our cabin and stateroom were amazing. We had a balcony room, midship. The kids only clubs were a great escape for the kids (and us) and I didn't have a single worry when the kids were in there. One thing that really surprised me is that the buffet at Cabanas was better than most seatings we had at supper. Our dining servers were fantastic, or as our server would say, "excellent". The theater shows were phenomenal and our children (ages 6 & 8) were so into them through the duration of the shows. Embarking and disembarking were fairly routine as far as cruises go, I have no complaints on this particular topic. We were on the ship in less than an hour and a half and were off the ship in the same amount of time. There were many activities on board that just happened, and the kids would get out of the pool to participate or get up from their chairs to see what was going on. When the kids were in the kids club, we took full advantage of the quiet cove for parents only. It was a peaceful and not crowded at all. The on deck baristas were right on cue as well, especially if they saw you without your children! Read Less
Sail Date December 2016
We took our almost 5 year old on the Disney Fantasy, and what an amazing experience! Embarkation was so easy. We spent the night at a hotel near the port, and arrived at the port around 10:30. We walked straight through to the desk ... Read More
We took our almost 5 year old on the Disney Fantasy, and what an amazing experience! Embarkation was so easy. We spent the night at a hotel near the port, and arrived at the port around 10:30. We walked straight through to the desk cast member and were given our Key to the World cards, our pictures were taken, and we were given a map of the ship and our boarding group number (we were in group 9). We had just enough time to meet Minnie Mouse and take a photo, then they called our number. Our cabin was a regular balcony cabin, but larger than on other cruise ships. We loved the split bath, what a God send. Rudolph was our cabin steward, and he was great. He kept everything clean and tidy. He even surprised our granddaughter with Disney princess sheets for her bed! Lets talk about food..... Wow!!! The food was amazing. If there was something that didn't sound good to you, trust me, keep looking because there will be something there you will love. We even had dinner at Palo one night. We were catered to and doted over the whole time. Great experience. Our granddaughter loved the kids club! She would rather be there than anywhere I think. She had so much fun, we had a hard time getting her to leave. One thing that really bothered us..... We had our granddaughter measured at the doctor's office (without her shoes) to be sure she would be tall enough for the AquaDuck. The doctor measured her at 43". But when we arrived, they said she didn't measure up the 42" height requirement. She was so disappointed. So don't get the kids' hopes up about riding until you get there and are absolutely sure they is tall enough to the cruise's standards. This was an absolutely amazing vacation. I would definitely take the grandkids again, but not sure I would go as just a couple. We are complete Disney freaks, and loved the idea of the cruise, but it's really hard to get away for adult only time (even in the adult only area). Read Less
Sail Date September 2016
Being a Florida resident and nearly close to 100 trips to the Disney World Parks throughout my lifetime, I was truly elated to bring my family on the Disney Wonder for a true family vacation. Surprisingly, I was terribly disappointed in ... Read More
Being a Florida resident and nearly close to 100 trips to the Disney World Parks throughout my lifetime, I was truly elated to bring my family on the Disney Wonder for a true family vacation. Surprisingly, I was terribly disappointed in the level of service that I have seen from this Disney experience. Living in South Florida my family cruises often, so we know what to expect, but this level of disappointment was truly surprising from the “most magical place on earth”. Below are just some issues that we experienced while on our dream vacation: Pool: Getting on the ship we couldn’t have been more excited to see all the wonders of the Disney cruise ship. When we got to the pool, the only “lounge” chairs offered in the family section were upright chairs where the heads lowered but your feet did not lift. Why? Because they packed as many chairs as possible inside the pool deck. Also, I understand that pools need to close for sanitation reasons, but every 45 minutes the kids had to come out? Also, there was an accident that caused our pool to close for 4 ½ hours while the day at sea. As I understand this is not the ship’s fault, as I am sure it happens often, but there should be extra activities scheduled in case this happens. There was no additional activities offered for the families to do except go back to the playroom. Characters: Also, I was surprised to see so many lines for character meet & greet. You wait on line to see a show, you wait on line to see the characters, even the buffet had massive lines out the door (the other half of the buffet was closed many times during the day). I expect lines when going to the park, but being on the high sea on a luxury ship, I was shocked that every activity required lines. Most disappointing is that when we went to see Tinkerbell, we were 3 minutes late getting on line and they wouldn’t let us wait on line to see her. It was also morning Day 4 of the cruise and Tinkerbell was not having any more pictures for the remainder of the cruise. So our kids were not able get a picture with her. Also, so we could have planned better, we should have had a list of which characters would be where from the beginning of the cruise so we knew how to schedule our day/week. Food: The food was fair. Not terrible but the quality is not what I would expect from a cruise standard. It was the type of quality that you would find in the park. It certainly doesn’t compare to Royal Caribbean or Princess. I’m not even putting it the same class at Holland America and all of these cruises were not nearly as expensive as what we spent on this one. Entertainment: The kids shows was wonderful and we enjoyed family time together. I personally wish you had more “family” activities to do during the day. Most of the activities were either kid related or adult related but not “family” togetherness. Our adult night only had one activity per night. It was the same type of entertainment. Either 80’s music questions or 90’s music questions. The one night they had a comedian on board. We decided to not see the show but go to the sports bar and watch the basketball game. Once we ordered drinks and got settled, they asked us if we were done watching the game. We replied no but they informed us that due to the overflow of the one show they had tonight, they were seating people in this bar and steaming it on the TVs for the other passengers who did not have seats could watch it. Announcement Call in the Middle of the Night: Around 1:30am, I think I didn’t have my watch, we received an announcement in our rooms “Assessment Team, Assessment Team, please report to Deck 1” – it came over loud and clear several times. We were frightened. We tried to call the front desk several times and nobody picked up the phone. We waited a few minutes and tried again but no answer. I went outside to see what was happening but nobody was around to ask. We were too frightening to go back to sleep. Later that day, we asked our dining room server and he told us it was a scheduled test. We told him that no way would they schedule a test like that so early in the morning and have it go in the guests rooms, but he assured us it was. How very disruptive to your guests and not even have a letter informing us of this drill or an explanatory letter of why it occurred in the first place. Ports of Call: We were looking forward go to Cayman Island and exploring the shops on Sunday morning when our ship docked. We were shocked and surprised to find almost ALL of the shops were closed. We asked a few natives and they informed us that due to us being the only ship in port and it being Sunday that they don’t open their shops. Also, you could not purchase any liquor due to it being Sunday and they are a religious Island. When we asked our Disney crew why they would pull into port on Sunday, they informed us that most families do excursions so they don’t really care about the shopping. Well had we known that, we could have planned accordingly. We did go back on the ship, but guess what, the pool was closed due to cleaning since most guests were off the ship! Again, as a family we did have a good time but very disappointed with the level of hospitality and service you would expect from Disney. Read Less
Sail Date April 2016
This cruise was just a little get away - just my sister and I - we are in our 50's. This was my 24th cruise- have been on Princess, NCL, Royal Caribbean and Disney before. We booked a 1 bedroom concierge suite - and I have ... Read More
This cruise was just a little get away - just my sister and I - we are in our 50's. This was my 24th cruise- have been on Princess, NCL, Royal Caribbean and Disney before. We booked a 1 bedroom concierge suite - and I have absolutely no complaints about the suite. It was amazing. And the level of service with the concierge is great - we had Joanne and she couldn't do enough for us. We enjoyed our free drinks and appetizers in the concierge lounge every night after dinner and all the "extra's" that come with the suite. Dining- we were able to book the Brunch at Palo - and I can't say enough good things about it. You really need to experience this - (no children allowed) - the food was amazing. I was not impressed with the dining room selections - this is our second Disney Cruise and I remember the food not being all that great on the first one. We ended up having dinner at Palo one night- and of course that was excellent. We booked a snorkeling trip in Cozumel, and it was very nice. And we rented the Wave Runners on Castaway Cay - which was also a lot of fun. Castaway Cay adult only beach is absolutely beautiful. The whole Island is kept perfectly manicured, clean, and plenty to do if you don't want to just relax. The Pirate Party was a little disappointing - we did dress up, but this is mostly for the little ones. However, the fireworks at the end were great! It was a great cruise- but we would probably not book with Disney again. Getting around with all the kids was a little overwhelming, especially since some parents just let them run wild without any supervision. Read Less
Sail Date April 2016
We recently did a family trip on the Disney Wonder for ten of us. The age range of our travelers was 5 years old to 73! Our cruise was a big success! We were so impressed with Disney's level of service. Embarkation and debarkation ... Read More
We recently did a family trip on the Disney Wonder for ten of us. The age range of our travelers was 5 years old to 73! Our cruise was a big success! We were so impressed with Disney's level of service. Embarkation and debarkation were very smooth, moved right along. The ship is beautiful and well kept. We were in a verandah cabin and we were very happy with it. Extremely clean and comfortable, our stateroom host was very attentive. It was great to sit out on the verandah and watch the ocean go by, and get a good look at the ports of call...beautiful views. Dining was such a pleasure, our servers Wayan and Katrina were unforgettable! They treated us like kings and made us feel at home. From breakfast to snacks to dinner we were very impressed with the quality of the food. The evening shows were family friendly and the characters were very accessible. We stopped at Cozumel and Castaway Cay. The private island is very beautiful. We felt safe and had a great time snorkeling and laying on the beach. Beverages and ice cream available all day for the whole cruise...and there were plenty of healthy options. Nice laundry facilities was a big plus. There was so much to do! It's easy to see how both kids and adults are happy on a Disney cruise. Our 13-year-old son enjoyed the kids clubs, the rest of the kids in our group spent a lot of time in the pools which are spotless! We will cruise again after this experience! Read Less
Sail Date April 2016
I am seven years old and writing this on my own (though my dad is doing some of the typing). We have friends who are "holiday" friends & they went. My favorite restaurant on the Disney Cruise was Triton's. It was my ... Read More
I am seven years old and writing this on my own (though my dad is doing some of the typing). We have friends who are "holiday" friends & they went. My favorite restaurant on the Disney Cruise was Triton's. It was my favorite dinner restaurant. My favorite breakfast restaurant was Beach Blanket Buffet. When I walked onto the cruise, I almost flipped off! I did not think that it was going to be this big. It was even bigger on the outside. I almost fainted when I figured that we went on one of the smaller ships. I LOOOVE ALL BOATS THAT ARE DISNEY THEMED.!! U Yay!!!!! i have my:band,key-to-the-world and I am currently begging for another cruise. I liked how there was a complete schedule, no hard choices, and separate aged activities. It was very very very very very very very very very very very very fun. I would go again in a minute. Read Less
Sail Date April 2016
Two older women on a Disney Cruise with no children was a recipe for disappointment. First, boarding in Miami was our first mistake. What a disaster! From the chaos at MIA to the ridiculously absurd directions to the port, to the end ... Read More
Two older women on a Disney Cruise with no children was a recipe for disappointment. First, boarding in Miami was our first mistake. What a disaster! From the chaos at MIA to the ridiculously absurd directions to the port, to the end of the trip and waiting 7 hours in MIA for a plane because we had to be off the ship by 9:30 am, we were very aware that whoever operates this cruise, has never been to the Disney training center where you learn how to move people quickly and efficiently. I actually felt sorry for the parents traveling with children, who had to put up with the incompetence. There were lines everywhere. We waited to get on the ship (at 1:30 in the afternoon), we waited to get something to eat, we waited to get a chair to sit near the pool, we waited in the bar for a drink, it just went on and on. The Disney Wonder is an older ship that should really be retired or have a major makeover. When we arrived in our veranda stateroom, we had an unusual veranda that was like a little room covered in wood with a window. Not only were we disappointed but there were vinyl covered pads on the seats and they were ripped with all the stuffing coming out and soaking wet. This was the first time we realized there was only one bed. I had been on 7 prior cruises and thought the bed could be separated. Nope. We either had to sleep together or one person would have to sleep on the couch. This is a $2100 cabin???? Our room was far aft which meant a ton of walking to get to an elevator or a dining venue. I guess for some that would be good. For us, not so much. We immediately made our way to guest services to ask for mercy. Unfortunately, the ship was completely booked and there was no way we could be promised a cabin change, but our guest services rep would do what she could. Stay in our room was the suggestion and she would call...which she did and we received a much better cabin in a better location. Thank you! We had asked for a table for two because we are both hard of hearing which makes dinner conversation with others a bit difficult. Well, imagine 100's of noisy kids, with parents who saw this cruise as an opportunity to let their children run wild, scream, yell and irritate the waiters and other guests. Not only could we not hear ourselves talk, we could not hear when the waiters offered evening menus. It was chaos. We thought the Disney characters would be walking around on this cruise to visit with the kids, but not so. There were only certain times and locations they would be available and only for very short periods of time. Guess what...lines. In all fairness, we were not the typical Disney cruisers and our expectations were skewed. But we thought we would "preview" for our grandchildren. If they had fun, then we would? We were wrong, I think. I was surprised by how many non Americans were on the ship and how many non-English speaking guests (and crew). I was under the wrong impression that a Disney ship would have all-American Disney crew members. I forgot, this is a cruise ship, which generally means crew members from all over the world. Of course their service was wonderful. The food was fantastic! Of all the cruises I have been on, I believe this food was the best. Very nice selections and prepared beautifully. Palo, the specialty restaurant was outstanding from antipasto to the delicious chocolate souffle. Don't miss it! We were wakened almost nightly with strange machine noises and blasting power washers cleaning the verandas...at 3 am??? Come on. Thank goodness I downloaded the Disney navigator app so we could find out what was happening and navigate the ship. I found the information provided in the daily newsletter to be sadly lacking. The app is great and gives you an overview of activities and deck layout. Castaway Cay is lovely and has absolutely gorgeous beaches. The Bahamas are sadly lacking and a ripoff. Key West was actually fun and had some cute stores and bars. Would I go again? No. But, one thing I know for sure..all those 100's of kids had a blast! So, if you have children, don't hesitate...just take along a lot money and patience. Read Less
Sail Date April 2016
We were a family of ten, two grandparents, four parents, and four kids, ages 7,10,11, and 14. This is our fifth family cruise, first time with DCL. Our previous family cruises were on Celebrity Solstice class ships and the Allure of the ... Read More
We were a family of ten, two grandparents, four parents, and four kids, ages 7,10,11, and 14. This is our fifth family cruise, first time with DCL. Our previous family cruises were on Celebrity Solstice class ships and the Allure of the Sea. My wife and I have been on 30 additional cruises including Celebrity, Princess, Windstar, Oceana, Regent, Silversea, and Seabourn. Was a little Leary about the condition of the Wonder due to the age of the ship and that it is scheduled for an update. We had nothing to worry about. The ship was immaculate and in excellent condition, even if looking slightly dated. The decor reminded me of ships I was on fifty years ago: elegant with beautiful woods, carpets etc. even the fourth floor promenade deck with the wood deck chairs was a through back to the luxury liners of the past. We had five ocean view rooms of Deck 2. They were extremely comfortable with LOTS of storage space. The double bathrooms worked out well. Our cabin hostess was wonderful and she kept the cabins well stocked and clean. She was always smiling and friendly. The midship location was excellent and provided smooth sailing. The food was very good, certainly better than the food on X and RCCL. We liked the rotating dining room program. Our waitstaff was good but not the best. They did not seem to have as smooth a relationship as other waiters have had in the past: they would forget to bring things that we ordered (such as Bearnaise sauce, maple syrup, double baked potatoes, etc.) and had to be reminded frequently. Despite that, we enjoyed our meals. We avoided the buffets, preferring breakfast and lunches a la cart in Triton. Had snacks on the ninth deck. The entertainment was unbelievable: three fabulous production show with scenery, costumes, and singing comparable to Broadway. Also enjoyed the individual two entertainers: a magician, and ventriloquist. The cruise staff ran fun family games and karaoke. We visited two ports. Grand Cayman is nice, but it was Easter Sunday so most stores were closed. Our kids went to the beach. Castaway Cay was Disney perfect. Gorgeous beaches and well maintained dining, restrooms, etc. lots of beach lounges and chairs, plenty of shade. Serenity Bay for adults only was fabulous. We our opinion, the best port we have ever been too. All in all, we feel Disney offers a great product specially if traveling with children Read Less
Sail Date March 2016
The Disney Wonder is a great ship for families with young children. It is a non-stop playground that gives the kids something to do every minute of every day. As a grandparent, I was thrilled to see them having so much fun and enjoyed ... Read More
The Disney Wonder is a great ship for families with young children. It is a non-stop playground that gives the kids something to do every minute of every day. As a grandparent, I was thrilled to see them having so much fun and enjoyed the many activities that were also provided for the time we were not together. The ship is set up to accommodate children and I commented several times to my wife that it would be difficult to make it work as well for adults with no children. For example, the waiters were skilled at little tricks and surprises for the children and their menus were very special. The adult menus were good, but not that different from other cruise lines like Princess or Holland America or even Norwegian. The entertainment was also geared for the young and (very) young at heart. The ship is the size that I prefer but several of the features,like the buffet, left a bit to be desired. Hope it is fixed in dry dock later this year. Rooms were the best that I have ever been in including suites and mini-suites. Very high quality finish with real tile everywhere in the baths instead of the more recent plastic finishes. The double bath is a great feature that allows for two people to actually prepare for dinner or breakfast at the same time instead of sequentially. Kids loved the activities at the club and the lab. In summary it would rate as a very good for adults cruising as a couple but a family outing it is excellent. Hope they never fall away from the free soft drinks and Mickey Bars. Read Less
Sail Date March 2016
This was our 4th Disney cruise, and the first time sailing on the Wonder. We have previously sailed on the Magic (3-night in 2005) the Dream (3-night in 2013) and the Fantasy (7-night in 2015). We have two teenagers, ages 14 and 16. ... Read More
This was our 4th Disney cruise, and the first time sailing on the Wonder. We have previously sailed on the Magic (3-night in 2005) the Dream (3-night in 2013) and the Fantasy (7-night in 2015). We have two teenagers, ages 14 and 16. Since we live in Orlando we usually sail out of Port Canaveral, but this time we cruised with extended family from all over and Miami was the most convenient port for everyone. Aside from the minor inconvenience of having the extra drive, we absolutely loved sailing out of Miami! You get a fantastic view of downtown, as well as a peek at the multi-million dollar homes of the rich and famous on Star Island as you are heading out to sea. We also got a huge kick out of the people who were stuck in traffic hanging out their windows to wave to us! My initial reaction to stepping onto a smaller ship after recently sailing on the larger ones was one of minor disappointment. The atrium on the Magic and Wonder are beautiful and elegant in their own right, but just don't hold a candle to the grandeur of the those on the Dream and Fantasy. However, over the course of the cruise I found that I loved the smaller feel of the ship, and can honestly say that I may have even preferred it! We sailed the week before Easter, prime Spring Break time and the cruise had been completely sold out for months. Despite this, not once did it ever feel crowded to us. The pools did at times seem a bit packed ("kid soup") but it was relatively cool outside so we never actually went in them. As always, the adult areas were pretty empty most of the time. The food ranged from just ok to excellent. We absolutely loved our servers, Shane and Meibel. We are a family of jokesters, and we love to have fun interacting with our servers. They did not disappoint! They kept all of the kids at the table (from age 4-16) entertained and the service was impeccable. And I can not say enough good things about Palo Brunch. A must-do if you can swing it! Unfortunately, nothing has been done to remedy the bad coffee situation in the buffets and room service. This has always been one of our biggest complaints on the Disney ships! We love to order room service the night before and have our coffee on the verandah, but the "coffee" this time was truly undrinkable. I ended up heading to the Cove cafe and buying our coffee drinks each morning. I wish they could figure out a way to improve the complimentary coffee! Cabin service was excellent as always. Our cabin steward, Emer, went above and beyond to keep our room serviced and help us with anything we needed. The kids loved the teen club (Vibe). They did admit that they preferred the larger size of the clubs on the larger ships, but they still had a great time each evening. The nightly shows were enjoyable as always. We especially enjoyed the magician, Mike Super. We had watched him on America's Got Talent so it was awesome to get to see him in person! The Wonder is certainly showing it's age, but it is still such a beautiful ship. I look forward to seeing what they do to it when it enters it's two-month dry dock in the fall. Overall we had one of our best cruises to date. For those trying to decide between Disney and other cruise lines, let me just say this. We LOVE everything Disney. We are Disney Vacation Club members and have annual passes. We have have cruised with other lines and enjoyed them equally, but for different reasons. For us the intangible Disney "magic" is what makes it our go-to cruise line. If you aren't a Disney lover, I can understand why the extra expense may deter you. However I will say that Disney has continued to wow us with each and every cruise. We even booked a future cruise on the Dream in January! Read Less
Sail Date March 2016
There are many elements influencing a specific cruise: The itinerary and ports of call, on-board activities, food, entertainment, the cabin, other amenities and so on. Having been on another ship also gives you a point of reference to ... Read More
There are many elements influencing a specific cruise: The itinerary and ports of call, on-board activities, food, entertainment, the cabin, other amenities and so on. Having been on another ship also gives you a point of reference to start with. This was a 4-night cruise from Miami, with stops as Castaway Cay, Nassau and Key West on the Disney Wonder Ports of Call: This is an interesting, "introductory" cruise, and better than the 3-night Castaway Cay/Nassau cruise from Port Canaveral. You have a bit more time to do things, and Key West is a great place to visit (much more so than Nassau). Castaway Cay is always fun but as we were there at low tide, bottom algaes were a bit of an issue. Nassau is Nassau. As this was one of the busiest day from a cruise ship perspective, we elected to go on a port adventure rather than risking doing something on our own. Port adventures in Nassau are overpriced, especially if electing to go to Atlantis, which is starting to be past its prime (the Aquarium). After two cruises, I am starting to feel that a 5-night cruise with at least one day at sea would be ideal for us as it gives you a bit more time to enjoy the ship Food: The food was above average to excellent, especially for dinner. I found the food to be better than on the Disney Dream at dinner time. Breakfast is a little bit of a different story. The Wonder is a relatively small ship and the buffet area is small, with more limited options (The Dream was much more impressive in that regard). I strongly recommend that one goes to Triton for breakfast for a more formal sit-down breakfast. Quality is superior. The quick snacks option offered decent choices and service was quick Entertainment: The night time shows are ok, and some of the shows are presented on more than one Disney ships. For example, the Golden Mickeys is also shown on the Dream (ok show). The one thing about the Wonder is that it showcases "Dreams" which is probably one of the best Disney Cruise production. Toy Story was ok, but not as good as I expected. One night featured a comedian/magician that I did not watch. There are other entertainment options such as movies (got to see Zootopia), clubs, game-nights,... Entertainment is at the very least adequate and I found better than on the Dream Kid's Club: The Wonder is set for a major refurbished and this is one area that I think needs improvement, especially when compared to the Dream. First the "Club" and the "Lab" have totally separate check-in areas and are technically separate from each other. Décor is a bit older and not as impressive as one would experience on the Dream. Programming was good and activities plentiful Cabin (overall) Even though the Wonder is an older ship, I found the cabin to be well-maintained and in good shape. We had one minor engineering issue which was quickly fixed. I much prefer the balconies and views on the Dream than the Wonder, but found the Wonder to be more stable and provide better sleep quality The ship: Compared to many other ships in the industry, and compared to the Disney Dream or Fantasy, the Disney Wonder is a relatively small ship and it is set for a major overhaul this Fall. I much preferred the larger open space on the top deck of the Dream, than the split deck that you have on the Wonder, as it creates 3 relatively small areas. On the flip side, the smaller size provides for a more intimate experience in the dining rooms (Triton, Parrot Cay and Animator's Palate). Unless you know that this is an older ship, you don't really notice it, except for a few areas of the ship such as the Kids club and the fact that the entertainment/dining experience is not as modern. We found the ride to be smooth, even though we went through at least one storm. Other: The fact that we go through Key West before reaching our final destination (Miami) means that we have to go through Immigration procedures in both Key West and Miami. It is mildly annoying, and results in slightly less time in Key West. Probably would not be an issue if Key West was the first Port of Call. All in this was a very enjoyable cruise on a fine ship. It is going to be interesting to see what Disney does to this ship as part of the overhaul. My understanding is that there will be a focus on the dining areas, kids clubs as well as an upgrade to the furniture. If this is the focus, then the Wonder will move from being a great ship to an excellent ship Read Less
Sail Date March 2016
Just got back from a 5 day cruise that went to Grand Cayman and Castaway Cay. There were 8 in our party (4 adults and 4 children (from 6-10 years of age). I have been on three previous Carnival Cruises in the past (even though I am a ... Read More
Just got back from a 5 day cruise that went to Grand Cayman and Castaway Cay. There were 8 in our party (4 adults and 4 children (from 6-10 years of age). I have been on three previous Carnival Cruises in the past (even though I am a huge fan of Carnival, my wife wanted to do the Disney thing before the kids got to big) so now I can compare the two different cruise lines. Over all it was a very good cruise. Our inside cabin was very comfy, big enough for the 4 of us. The service on the sip was excellent and the night shows were amazing (best shows I've ever seen anywhere). One other positive factor about the Disney Wonder is it's size. It is not a huge ship (holds only about 2300 passengers). I was worry about this at first because it is a 17 year old ship, but it turned out to be ok. Because the ship was smaller there was not line ups which is not usual on a cruise ship. The biggest downfall of our Cruise were the buffets, especially the breakfast (which you could compare to a HO JO continental breakfast) It was the same everyday and not alot of selection (compared to Carnival Cruise Lines where the food selection is incredible). The dinner a la cartes were real good. Ports Of Call Our first stop was at Grand Cayman. We went to 7 Mile Beach... not a very good beach, not enough sand and way too many rocks. Our next stop was a Castaway Cay.... wonderful day spent at the beach, lots of activities for everyone, great location Overall, it was a good cruise, the kids loved all the characters, the weather was great and no one on our party got sick...not sure if I ever will do another Disney Cruise again though due to their high prices. I can do 2 cruises on Carnival for the price of 1 on Disney. Read Less
Sail Date March 2016
I just returned from a 5-day cruise with my wife, two kids (aged 4.5 and 22 months), along with the grandparents. This was our first Disney Cruise. Overall, it was a fantastic experience. Service was excellent, food was well above ... Read More
I just returned from a 5-day cruise with my wife, two kids (aged 4.5 and 22 months), along with the grandparents. This was our first Disney Cruise. Overall, it was a fantastic experience. Service was excellent, food was well above average, and the kids had a great time, which was our primary purpose. Some specific notes below... Embarkation: We splurged for the 1-BR concierge suite because it was relatively inexpensive due to time of year and it gave us more room for the kids. The grandparents did not have suites/concierge, and we were wondering whether they would let them board early with us even though they didnt pay for concierge services. Early research suggested they would not be allowed to, but this proved false. We simply asked and DCL obliged, and we were all aboard by 11:40, one of the first groups on the ship. It was very simple. Concierge Services: I didnt know if this would really be worth the extra money, and I guess it depends on what use you make of the concierge. We didn't make excessive use, but I will say this was an amazing feature on so many levels. Our personal concierge, Joanne, was great. Very personable, knew our names whenever we ran into her, responded to every request promptly and with a great attitude, etc... Before we ever met her, she got us tickets to meet the Frozen characters and princesses, which were the only ticketed character meetings, and she said she can get us more anytime. Also, on the point noted above, even though our parents weren't concierge guests, they got the benefit of many of these services when they tagged along with us, including tickets with us to meet the characters. And we were told they could join us in the concierge lounge, though we never took advantage of this. Not sure this would occur if you booked one concierge room and a large number of non-concierge (i.e. for a very large group), but for our group of 7, they were happy to let them tag along and get many of these benefits. Concierge guests get a lot of other small benefits as well, such as daily snacks delivered, a free Disney lithograph delivered to our room, room service breakfast on the last day, free cocktails here and there, among other things. Perhaps the best thing to come out of this....the pirate night was the same day we were in Cozumel. That day, we planned to buy our daughter the Anna (Frozen) costume dress to wear to dinner that night, while our son dressed as a pirate. We didn't realize, however, that the on-board stores would be closed until we left Cozumel due to customs regulations. So we called the concierge to see if perhaps they could get us the dress. We were initially told it may be difficult b/c of customs issues and because those with access to stores were not onboard at the moment, so we suggested that perhaps if the dress could be obtained and provided, we could be charged for it a day later (i.e. so the "sale" didnt occur while in port). Had that occurred, I would have been really impressed. In any event, Joanne tried, but we couldn't get the dress in time. It wasn't a big deal at all. Yet, when we returned that evening, the dress was in the room, along with a big plush pillow pet for my son, both with personalized notes. And when we told Joanne to jsut charge it to our account, she said they were complements of DCL. Nearly $100 in goods, for free, simply because they couldn't get us the dress when we first asked for it. This was really impressive and really distinguished DCL from other cruise lines. Characters: our kids were really into the characters, and it was very easy to see them, many times over and over. Of course the lines are longer on the first day and then ease up as the cruise goes on, but at most, I'd say we waited 15 minutes for any single character meeting, and usually a lot less. Certainly better than the long lines you experience at WDW. Food/Dining Service: All quite good. This was my 8th cruise, but first in a number of years. The food compared well with the best. And my parents, who were with us, cruise much more often and felt that this food exceeded the current status quo of many if not most of the cruise lines. They were also very good about accommodating special requests due to food allergies and son's picky eating habits. Cabin/Public Spaces: As we were in a 1-BR suite, obviously our experience will be different than most, but that room is fantastic, and very large for a cruise ship (essentially 2 standard rooms in 1). And despite the age of the ship, the cabins and all public spaces are very well maintained and the ship does not look its age. Ports: the two ports were Cozumel and Castaway Cay. We didnt care much for Cozumel, as we had been there before and there's not much to it. We walked off for a bit, and then came back to the ship, which was perfectly fine by us. Castaway Cay is quite impressive, and very Disney-esque. It looks like a WDW theme park, and is very nice. We splurged for a cabana. I resisted spending that much for the cabana, but in the end, I will say it may have been worth the money to have that private space and added level of service. I know these are hard to get if you arent a Concierge guest or Disney platinum member, but if you can get one, I would say to go for it. Overall: it's an expensive cruise, but you pay for what you get, and we had a great time. I would definitely do it again, though not sure I could do it without Concierge having now experienced that. Read Less
Sail Date March 2016
Just off Disney Wonder. Brought 13 yr. old with me. Been on 93 cruises and this was the least enjoyable. Ship immaculate. Food delicious. Service outstanding. But...absolutely no activities for us. Tremendous blocks of empty time. ... Read More
Just off Disney Wonder. Brought 13 yr. old with me. Been on 93 cruises and this was the least enjoyable. Ship immaculate. Food delicious. Service outstanding. But...absolutely no activities for us. Tremendous blocks of empty time. Others were complaining as well. This cruise is appropriate for under age 6 cruisers. Over that, very disappointing. We ordered and PAID for a balcony. We got a Navigator opening. You could not see the ocean if you sat on the bench built into the "porch." My little girl had to stand on her toes just to see over the faux-balcony. It was awful. Every day the list of "activities" lay on our bed. If you didn't want to see a character, then you swam. That's it. Even the tween room, The Edge, only had WII and some other computers. Very uninspiring. The counselors chatted with each other. Kids bored. Never again on Disney Read Less
Sail Date March 2016
Our 5-day Disney cruise out of Miami was our first Disney cruise (we have been to parks twice and also sailed with Norwegian in the Mediterranean before we had our son) with our 8 year old son. We travelled with 2 other families (one with ... Read More
Our 5-day Disney cruise out of Miami was our first Disney cruise (we have been to parks twice and also sailed with Norwegian in the Mediterranean before we had our son) with our 8 year old son. We travelled with 2 other families (one with an adjoining room) - one had 2 boys (9 and 5) and the other had a 4 year old girl. We stayed in stateroom 7540/7542 (adjoining) and our other friends stayed in 7568. I will start off by saying that our rooms were in an excellent location - just 2 short flights below the arcade and one of the family pools (also close to the adult only pool) and 2 flights above the kids club area. The rooms were fabulous - no complaints at all, except that adjoining rooms should have adjoining balconies - when the kids are asleep and adults want to enjoy a quiet glass of wine on the balcony is one of the main reasons for 2 families to share adjoining rooms (IMO)....so we moved the 2 chairs to one balcony for a tight (but quaint) arrangement of 4 chairs on one balcony. The activities were plentiful, the service was great. Port excursions were hit and miss - we did our own thing in Cozumel (mistake!) and of course Castaway Cay was FABULOUS. We almost didn't make it in due to high winds/currents, but the captain got us in - better late than never! We were only disappointed once when picking up our boys when the club staff allowed them to stay in front of the computer for 3 hours straight...yes, it's what they would have wanted to do ... yes, it's vacation for them too .... but I kind of expected that ECE's would have encouraged more interactive play at some point during the evening. We ended up feeling a bit guilty about enjoying our evening out to Palo (which was totally amazing). We had the earlier dining time (5:45) and found that we didn't miss out on anything - some of the evenings were later for the kids if we went to the shows, etc., but that would be the same if we had a later seating anyway. Food was amazing, except for the pirate dress-up night (kind of average). If you can try to arrange it so that you are at one of the more casual restaurants (Parrot Cay) that night, you won't miss out on the Triton's or Animator's Palate menus. We had breakfast at the buffet, Parrot Cay, and at Triton's to experience all 3 venues. Our 8 year old son preferred to choose his own food cafeteria style, but we appreciated the more peaceful Triton breakfast. All 3 families agreed that the standard tipping that is added to our bill was quite sufficient for the trip - we didn't tip over and above the standard gratuity that is automatically added on for the staff...unless it was for room service (which we ordered each morning) or for service by the poolside. The whole tipping phenomenon onboard is a bit convoluted. You really have to think about this - we found it a bit stressful. Now, the downside....the coffee. OMG. It was terrible. First of all - we all felt that if you ordered a cappuccino or latte at the end of your meal, it should be complimentary - we paid approx. $4 US every time - and it was not good. I can't believe Disney has not improved their coffee service on cruise ships. Second negative point is that they really try hard on the first day to sell unsuspecting newbies bottled water packages. Just bring your own water bottle and refill it at the 24 hour self-serve water/beverage station. The elevators were also very unique. There are 2 sets of 2 elevators in the fore/aft main core. If you press the up/down button, the elevator door could open anywhere and you basically have to sprint to get there on time before the door shuts. That's if other guests haven't gotten there first. They are pretty small so one stroller and a couple of parents later and it's full. We took the stairs a lot. The internet was very expensive. Prepare to spend an additional $1000 US while onboard. We are not big drinkers, but with our internet package, occasional drinks, some souvenirs, cappuccinos each morning, arcade credits and a wine package at meals (we had our own wine in our rooms but could only drink it there), each family spent an additional $1000. None of us purchased additional pictures. We also didn't purchase an excursion through Disney except for bikes and floats at Castaway Cay. Disembarkation was smooth and uneventful - except that we had a special Arial tag to get us to the airport earlier due to an early flight and our friends (with normal tinker bell tags) got their bags before we did. All in all - we had a great time - our son really loved it and we found it less exhausting than the parks. We would go again (and would choose the smaller ships like Wonder/Magic), but would need to wrap our heads around the cost and perhaps detox ourselves off coffee before we sail! Enjoy your cruise. Read Less
Sail Date February 2016
We have traveled on four different cruise lines and have been reluctant to book a Disney cruise since we have no young children. I have always wanted to visit Key West so when we found this cruise, thought we would give it a try. We are ... Read More
We have traveled on four different cruise lines and have been reluctant to book a Disney cruise since we have no young children. I have always wanted to visit Key West so when we found this cruise, thought we would give it a try. We are DVC members and enjoy the Disney parKs. My husband and my 22 year old daughter joined me. It was a four day cruise to Castaway Cay, Nassau and Key West. Embarkation was easy and went quickly and we were on the ship by 1 PM. They announced every family when you entered the ship. It is a modest lobby as it was one of the smaller ships. Rooms were available about 1:30 PM so we grabbed lunch. The rooms are larger by cruise standards. We were on Deck 7 with a verandah. The bed was close to king size and a nice sitting area with a couch which became my daughter's bed. She said it was comfortable. The cabins have a two room bathroom, one with a toilet and sink and another with a Tub/shower combo and sink which was vey handy when we needed to get dressed at the same time. The veranda was a nice size which easily fit two chairs and a table. The rooms also have two wave phones which can be used on the cruise ship and cadtaway cay. This avoids the roaming charges on your cell phone. There is limited things to do as an adult. In the adult section of the boat, there was an adult only pool but since there was a strong breeze, it was uncomfortable to sit and relax or read. They did have a great cafe serving various coffee, tea and hot chocolate drinks as well as a nice bar area. In the evening, they had trivia in one of lounges which served appetizers of buffalo wings, hot dogs and chips and salsa. Very tasty with a nice bar menu. This worked well since we had the late seating and this was usually before dinner. The adult entertainment after dinner was a bit kitchy so we only went once. The shows were mostly aimed at the kids with the Disney characters but had a comedian/ventriloquist one night who was quite good. Disney rotates you to three dining rooms for dinner and unfotunately the food was disappointing. We ate at Parrot Cay the first night and everything was over salted. The other two dining rooms had mixed results depending on what you ate. Very disappointing. The staff were great - friendly, attentive and easy to have conversations. In particular, the matre-d, Simone, was very good. We had an issue in that we were seated with another family of three the first night and they were not very sociable and obviously annoyed to share a table. Disney should provide people an option to choose a private rable versus a group table as other cruises ask, when you choose your dining options. We met another couple at lunch at Castaway Cay who were traveling with their son and they had a similar experience in which they were seated with a family of 5 who wanted a table on their own. we found we had the same seating and rotation and Simone was able to seat us together which made a very enjoyable dining experience. Simone was transferred to the Fantasy on our return and they now have a great staff person. We had an unfortunate experience that my daughter signed up for the scuba trip in Nassau and when we went to the Activities desk on the first day to get her forms, they said she was the only one signed up and it might be canceled but provided no alternative. The scuba trip was the second day in port so they said to check the next day. We did and the women at the desk said it was going to be canceled but when we asked if she can refer us to private operators, she said you can check when you get off the boat. Not very helpful. After getting off the ship the first day on Castawat Cay, my husband saw the cruise director, Natalie, and explained our dilemma for our daughters scuba trip. My daughter was running the 5K at this time. Natalie took our wave phone number and said she would get back to us. Within two hours all was sorted out and my daughter had a wonderful scuba trip the next day. Thank you Natalie, the activities people can learn from you. Castaway Cay was nice but because of the breeze and cold water, it limited your activities. Nassau was a waste of time and Key West was great. We took the bike tour in Key West and enjoyed ourselves. We definitely will go back to Key West. Will we take another Disney cruise? We had very mixed reactions as the food and ports were the priimary attractions for adults and the food was so so and ports were mixed. It would depend on pricing and ports but we would not go back on the Wonder. Read Less
Sail Date February 2016
I was very excited to sail with Disney on the Wonder. As a Disney Vacation Club member for almost 25 years, I had visited their parks numerous times. As a cruise lover, with almost 20 cruises under my belt, I was very interested in ... Read More
I was very excited to sail with Disney on the Wonder. As a Disney Vacation Club member for almost 25 years, I had visited their parks numerous times. As a cruise lover, with almost 20 cruises under my belt, I was very interested in checking out the accessibility features of the Disney ships (knowing that Disney sets the standard for accessibility and comfort for the disabled at their parks). I must say, I wasn't super-impressed (sorry, Disney, I still love you). Our room was beautiful (Deluxe Verandah Stateroom, #7636) and spacious, but I had an issue with our roll-in shower. Could have been the angle of our cabin, due to the all the way forward location, the shape was of a triangle. I require the use of a built in shower seat, which was provided, but due to size and shape of shower, it was placed on the same wall as a grab bar. The grab bar impeded into the space of the 7 inch deep shower seat, a good 3 inches, only allowing 4 inches of seat for me to use. I'm an average sized person, 145lbs, but was too big for the seat allowance. Had to ask housekeeping for an additional shower seat (portable) that I had to use during the entirety of cruise (uncomfortable and not safe..one slip, and...). Other areas I found lacking were the doorways leading to the pool and upper decks. They were either automatic with a huge lip to get over (popping a wheelie required each time, impossible for a scooter-user), or if the transition was flat/ramped, the door wasn't automatic...not possible without help each time. The elevators are VERY small on this ship, only holding 4 passengers comfortably. Spent a LOT of time waiting for an empty elevator to fit in. Enjoyed the decor on board immensely, and definitely got my love for Disney flowing...seeing the characters was a lot of fun, enjoying fireworks one evening was a special treat, too. As adults without kids, we were happy to enjoy the adults-only pool area and adult entertainment district. Had fun playing movie quotes trivia with the ever-energetic host Brett and the various mixology, beer-tasting and Mojito-making events on board. Loved loved loved the day at Disney's private island, Castaway Cay. Was happy they had a wheelchair accessible tram to get around the large island as there was a lot to see and do. Was disappointed with the stop in Nassau, however. Of the thirty-plus excursions offered by DCL, not one was wheelchair-friendly. I know and understand that Nassau is not the US so isn't required to offer anything for disabled guests, yet, I was surprised Disney didn't or hadn't tried to find at least one option. Our visit to Nassau lasted 20 minutes...off the ship, through the masses of vendors offering tours and activities, into town, which was a difficult trek in a chair, to find nothing but tee shirt shops and the regular Diamond International stores known in cruise ports. We quickly returned to the ship. Key West was a lot more comfortable stop, shops, restaurants right outside the cruise port. Our dining experience was average. It was fun to rotate restaurants throughout the cruise while keeping the same table mates and service staff. Our server, Jose, was always super enthusiastic and efficient. The food was just okay, I must admit, and I would definitely NOT classify myself as a 'foodie', I'm pretty easy to please. I found the selections were minimal and I wasn't very impressed with the quality. The push at the end of our stay to provide a good review of the service (so that our waiter could earn a much desired day off) was a little off-putting as well. Lastly, I find it necessary to include, the strange vibrations and shaking our cabin endured several times throughout the cruise. I assume the location of our cabin is to blame. Whenever we would pull into port, our cabin would shake and vibrate, sometimes violently, for several minutes. This also occurred all the way from Nassau to Key West. Instead of the nice rolling motion of the ocean, we rattled and shook...not exactly relaxing. Because of this, I wouldn't recommend a cabin towards the front of the ship (our table mates, in a similar location, but two decks down from us, experienced the same thing). In closing, loved the Disney touches and decor, did not appreciate the lack of wheelchair accessibility on board. My understanding is that the Wonder will be undergoing enhancements later this year, I hope to contact Disney to ask them to address my concerns and advise of my experience. Read Less
Sail Date February 2016
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