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2 Helpful Votes
Sail Date: April 2019
I chose this cruise because it was something I always wanted to experience and so I took my 9 yr old grandson during Spring break from school. We love the Disney Parks and wanted to try to cruise. My husband, 23 yr old son, my grandson ... Read More
I chose this cruise because it was something I always wanted to experience and so I took my 9 yr old grandson during Spring break from school. We love the Disney Parks and wanted to try to cruise. My husband, 23 yr old son, my grandson and myself were in stateroom 7536. My brother, sis in law and 18 yr old nephew were in 7520. We had a nice time all in all. There was a mishap on first night dinner in AP. We ordered steaks and my bro got a one inch piece of metal in his. He was chewing and after feeling it, he spit it out - thank goodness. The wait staff, chef and head waiter were very apologetic and I felt bad for the chef. He looked so upset and puzzled. It was a piece of metal from a wire brush that would be used to clean a grill. This could have ruined entire cruise if it had been swallowed. Like I said, they were very upset that this happened and I hope they do whatever they need to do to ensure this never happens again. Swallowing that could be fatal. At the very least would require surgery. We received Magical Memories certificates for our troubles. The ports were fine. Key West was nice. Nassau - been there, done that. Unless your doing a day at Atlantis, might be best to stay on the ship. Castaway Cay, was beautiful. The weather was great. The shows were awesome. Saw every one of them. They released END GAME on the ship and that was so fun. Disney details were the best. We enjoyed some late night trivia and juggling entertainment. The food was okay but nothing over the top. We didn't do Palo. We were very disappointed that Lumiere's did not offer any entertainment for dinner. AP and the Tangled restaurants did have lovely entertainment, but not Lumiere's. It was our last night's restaurant so we looked forward to some fun, but there was none to be had. The wait staff said they removed the Beauty and the Beast entertainment because it was frightening to the little ones. This is Disney and they could have done something else rather than nothing. So yeah that was disappointing. Would I do another Disney Cruise, possibly but not 100% yet. Read Less
1 Helpful Vote
Sail Date: March 2019
Embarkation in Miami a bit rocky, the check in was not well staffed in addition to enormous amount of first time cruisers, everyone confused & slow, slow, slow. Stateroom needed much attention lots of patchwork, shower loose and ... Read More
Embarkation in Miami a bit rocky, the check in was not well staffed in addition to enormous amount of first time cruisers, everyone confused & slow, slow, slow. Stateroom needed much attention lots of patchwork, shower loose and sprayed water from neck, missing caulking to messy over caulked area's and the noise, you could not get away from it on the 8th deck, do not book an stateroom with a connecting door and stay away from deck 8. Chair dragging, running, jumping quiet about 0100hrs. The ship is showing her age, deck 4 very narrow for running track. Dining same as the Dream class yet no one dressed for dinner on this ship but a handful of us. Minimum activities, everything everywhere trivia! Our stateroom host was on his phone almost always, left trash bins ajar never refilled soap, had to ask for it and shampoo etc. He smiled and always apologized, just off putting & we are neat freaks so he never had much to do. The movie theater had zero leg room, it was very uncomfortable if you are over 5'6". The sail away party was awful, I can go hear a DJ anywhere, if you have a choice skip this one. (Unless you enjoy really small elevators packed with people and stairs that are so narrow they are hard to navigate especially when there are children running up & down them with no parents in sight. No Magic on the Magic in our opinion, pretty bad when you are Okay with disembarkation day! Read Less
1 Helpful Vote
Sail Date: March 2019
This was are ninth cruise with DCL. Have sailed on all 4 ships. Had not sailed on the Magic or Wonder in a long time and I had forgotten how nice they are! The Magic was in great shape, has a new water slide and a new restaurant. ... Read More
This was are ninth cruise with DCL. Have sailed on all 4 ships. Had not sailed on the Magic or Wonder in a long time and I had forgotten how nice they are! The Magic was in great shape, has a new water slide and a new restaurant. Rapunzel's. The food and service was excellent in all 3 dining rooms. Rapunzel's has an interactive dinner show that was fun. The Dining rooms on the classic ships are less crowded then on the Dream class. In fact it did not seem crowded in any of the public areas. Entertainment from shows to trivia in pubs was all excellent. Did not do any excursions, did are own walking tours of Key West and Nassau. Castaway Cay as usual was great and again less crowded with the smaller ship. Would not hesitate to book on the Magic! I also booked a placeholder on board for a future cruise that will give us 10% off plus 100.00 credit. Read Less
1 Helpful Vote
Sail Date: March 2019
This cruise was nothing but amazing! Beyond our expectations. We came well prepared with lots of U-tube videos and FB groups so we knew what to expect. Even if you don't do that the staff was super helpful. The wait staff took ... Read More
This cruise was nothing but amazing! Beyond our expectations. We came well prepared with lots of U-tube videos and FB groups so we knew what to expect. Even if you don't do that the staff was super helpful. The wait staff took care of all our dietary restrictions with no issues. Our kids enjoyed that they knew exactly what they wanted every night. My kids love d the unlimited ice cream! The food was fantastic! We went on a couple of excursions through Disney. We felt well taken care of and safe. The private island was not crowded and we had lots to do and nothing to do at the same time. Our room was clean and set up so nicely every night. Our room attendant was over the top with taking care of us. We ordered too service once and really enjoyed it! Food was hot and us parents enjoyed that we could have a glass of wine on the deck in our room at night! The entertainment was mind blowing. Every night!!! It was like going to a live theatre all the time! My kids were screaming with delight at the end of each show. There was lots to do and nothing to do at the same time. The balance and options were endless! I would totally go again! Best way to do Disney!! Character meet and greets were better than Disney World! Read Less
Sail Date: February 2019
We chose this cruise because we wanted to take our grandchildren with us. The crew stood out from the time we stepped on board. Our family was announced as we walked on board and cheered as we walked past. An issue was resolved with ... Read More
We chose this cruise because we wanted to take our grandchildren with us. The crew stood out from the time we stepped on board. Our family was announced as we walked on board and cheered as we walked past. An issue was resolved with grace and humor by the Guest Services people. Every member of the crew actually seemed happy to be there and doing what they were hired to do. I caught a crew member dancing to herself when no one else was looking. Especially accommodating were our dinner wait staff. Our main waiter, Ralph, and his assistant, Deddy, were quick, efficient and fun to be around. Our youngest, who is 9, ordered a lemonade at dinner the first night at dinner. She was shocked when she was brought a lemonade every night before she had a chance to ask. They showed some magic tricks as well as some mind-benders using crayons. They went with us each night even as we went to different dining rooms. This was a great idea as well. We had dinner in each of the 3 dining rooms. Each had something different to offer. Animator's Palate was adorned with screens on all the walls which had pencil drawings. As the night went on the screens changed to show how the characters were drawn. Finally, they went to color and became fully animated as Mickey entered the dining room. Rapunzel's Table was decorated as you might expect from the time period depicted in that fairy tale. A live show during dinner was also great for the kids. The number of children was much higher than on other cruises I've taken. This did cause some lines when characters came out to sign autographs. The outdoor evening events were when the number of children really was evident. The pool deck was wall to wall kids! The evening productions seemed to have just a little higher level of talent than most cruises I've been on. The changes in scenery along with the animation made the productions really stand out. Our grandkids really enjoyed the whole experience, especially the day in Castaway Cay. It was a great time for all. However, I would not go on it just as a couple. Read Less
1 Helpful Vote
Sail Date: February 2019
Traveled with family group of 8 (4 adults, 4 kids aged 5-9). Same group traveled to Disney World last October. No issues with embarking from Port of Miami. Cabin rooms were fine, as we knew we would not be spending much time in the ... Read More
Traveled with family group of 8 (4 adults, 4 kids aged 5-9). Same group traveled to Disney World last October. No issues with embarking from Port of Miami. Cabin rooms were fine, as we knew we would not be spending much time in the rooms. Statesroom attendant (Calvin) was fantastic. Super-friendly - the kids loved the towel creatures he created each day. He also rotated the sheets on the kids beds, when we informed him they would be sharing bottom/top bunk duties. Bought the beer package with cooler bag upon boarding. For 80$ (including tax, tip, delivery to room), got 12 beers and the good sized cooler bag. Would recommend this, if you don't have a chance to buy beers prior to boarding. Note - Disney will confiscate 16oz beers - the 12oz size is a strict rule. they will confiscate magnum sized wine bottles as well. Drinks of the day all ran on the sweet side, but this is where you get the bang for your buck. Dining - started great at Lumieres on the 1st night, but then it went downhill after that. Our food / beverage servers were not in synch. we were constantly served food, prior to beverages - in some cases, we finished our desserts before the coffee ever arrived. We were pretty predictable with our orders, yet everything seemed to surprise our servers. Most troubling was the fact that members in our party had nut/shellfish allergies which were declared prior to boarding. But, each evening we had to ask our server which meals to avoid, and every night, he had to go ask the head server, and kitchen staff. Kids menu was not impressive - typical choices. Animators palate was ok at best, Rapunzels table was very good. Palo was great, but the reservation racket that Disney operates boggles the mind. We almost had to pay for a cancellation at Palo, then were put on a waiting list. When we did dine at Palo, there were empty tables throughout the restaurant! Why are there so many empty tables, if there is a waiting list? Very antiquated ordering system in the restaurants. If you have food service industry experience, you would quickly notice a lot of inefficiencies. Cabanas for breakfast/lunch was solid. Daisy Delights was the best option on the pool deck as there was actually healthy food choices. Room Service - small, limited menu, but timely delivery. The infamous cheese was plate was comical. Don't understand why items like powerade is a premium charge on room service, but unlimited at Cabanas. Popcorn at the movie theater was also a charged item. I can get as many steaks as I want in the restaurant, but Disney charges for popcorn? Pool Deck - Pools were smaller than expected. The kids enjoyed the slides, but with only 2 of them, the lines got long...40 minutes at times. Extremely windy on the deck during the days at sea - made impossible to play basketball. younger kids enjoyed the Discovery club, especially when characters visited. The older girls weren't too impressed. Was hoping not to see iPads, but its Disney - they invented screen-time!! Again, don't understand why the kids wristbands are a charge - 14$. Yes, they refund upon return, but if they break upon return, Disney chucks them in the garbage. Got some pictures with characters - however, the length of the lines got crazy at times. you are better off grabbing a pic with them after the scheduled event is over. Marvel Day was cool. It balanced the "princess culture" of Disney, allowing the boys to enjoy something geared toward them. The Pirate show on the deck was fun, nothing exceptional. Supposedly Disney is the only cruise line allowed to launch fireworks. adult activities were on the cheesy side. tequila tasting was great - would recommend going to those type of events. The majority of activities for adults, were more along the lines of trivia, name that song, bingo, etc. Wives got massages in the Spa - they were irked that they were pushed to buy products. musicians playing in the lounges, bars were very good. Michael Harrison, a ventriloquist, was fantastic - kids loved him. he also did an adult show later in the trip. The theater productions of Charmed, Cinderella were excellent. Dr. Strange show was ok. Cozumel port day was great- went swimming with dolphins. it was good to get off of the ship. Castaway day was probably the best day. Kids loved the beach. However, we don't understand why we have to pay to rent snorkel and raft gear on an island that Disney operates. Getting off the boat was fine - recommend the luggage pick up the night before. beats dragging all of your stuff to breakfast. the picture package was extremely overpriced. worse, they shut down the kiosks early, giving you little time to order before disembarking. no issues getting luggage. wouldn't go again. kids had a good time, but they preferred the Disney parks. Disney Magic unfortunately is a little dated, and small. would try an all-inclusive family resort in mexico next time. I didn't see the value. would consider a newer, larger boat. we were moored next to the NCL Breakaway in Cozumel - that ship looked fun. Read Less
2 Helpful Votes
Sail Date: February 2019
To be with grandkids I am disappointed with overcharging under gratuities and 30 minute massage. 63.29 tip for every activity including for a 6 dollars spent at laundry. Sand bar charge of 11.43 has a 53.28 tip. Oslo glass ... Read More
To be with grandkids I am disappointed with overcharging under gratuities and 30 minute massage. 63.29 tip for every activity including for a 6 dollars spent at laundry. Sand bar charge of 11.43 has a 53.28 tip. Oslo glass wine charge of 109.78 is excessive. This is all in addition to maximum tip I gave to server staff of three and to host who took care of our room. Unless I am mistaken, the charges are excessive compared to other cruise I have travelled with. Certainly makes me think twice before considering Disney cruise in fu. I cannot figure out why you want minimum of 150 words, perhaps a control issue. Kids enjoyed their interaction with Mickey and others. Food was good , staff appear to be happier compared to other cruises I have travelled with, perhaps a real feeling or good training. Some of the staff at guest services were not good at proper communication. Read Less
1 Helpful Vote
Sail Date: February 2019
I travelled with two children 5 and 6. Accessibility to characters was great! We waited several hours to onboard ship which was difficult for kids, but we did get to meet characters. The ship was very clean. Wait staff and housekeeping ... Read More
I travelled with two children 5 and 6. Accessibility to characters was great! We waited several hours to onboard ship which was difficult for kids, but we did get to meet characters. The ship was very clean. Wait staff and housekeeping were exceptional and extremely pleasant. We did one port adventure which was expensive and not a good experience. I called on phone and asked if my excursion included access to water park at Atlantis. I was told yes, and I clearly said port adventure number N47. At orientation for adventure, we were told we can’t go to water park. When I spoke to attendant,she rudely kept insulting my intelligence stating, “It clearly says not include,” (it did not). I was told I could spend $300 per person to upgrade. No Thanks! That’s where the nickel and dining started. This ship is money hungry! I tried to return my childrens’ bracelets during disembarkment. I was told I was already charged for them. Another cruise member said she would return th for me. I was then CHASED with them and told to take them, I own them now. Literally squeezing every last cent out of me. Also, charged $22 to use their lab top for 5 min to check banking. The extra expenses they snuck out of me really took away from all the great service. Also, left at port adventure without guide. Driver kept asking ME itinerary and where we were going?!? Not worth the money. Left lost in Atlantis asking everyone where we should be. Read Less
2 Helpful Votes
Sail Date: February 2019
This is our first Disney experience and first cruise with your 3 year old daughter. It was a 5 day Bahamian cruise with one Marvel day at sea. CHECK IN: we were picked up easily in baggage check by a Disney agent holding a sign with ... Read More
This is our first Disney experience and first cruise with your 3 year old daughter. It was a 5 day Bahamian cruise with one Marvel day at sea. CHECK IN: we were picked up easily in baggage check by a Disney agent holding a sign with our name. She quickly got our bags and whisked us away to the Four Seasons Miami in a very comfortable SUV. The transportation (Disney) to the cruise ship was not so easy. We were in a huge bus and had to wait for everyone to get on. When we got to the port, it was very crowded and we were not sure where to go. There was a very long line although we were in concierge level. We are not familiar with cruising so we expected a private check in. But, maybe that's not how concierge cruises go? ROOM: Our room was absolutely gorgeous with a long balcony (not deep though). It was a one bedroom suite with two bathrooms and two showers. The bed and pillows were very comfortable. The rocking of the ship made it very easy to sleep. Our room was kept tidy and we had special treats every night by Ferdie. He was great and very friendly and eager to please. The mini bar was convenient as we always had sparkling water and other drinks available. Concierge made sure we had the drinks we specifically wanted. We put the baby in a crib and she fit nicely next to our room and we still had our own space. CONCIERGE: I cannot imagine what this first experience would have been like without the concierge team: Emanuela, Kamesha and Amanda and help from staff, Hikmet, Nicholas and Jermain. We needed a lot of "hand holding" as we had not had any cruise experience on a ship this big. I expressed my concerns to Emanuela the first day and although I was a bit tired and frustrated after a long day of travel and some confusion, she was very, very patient and understanding and put me at ease and guided me through everything I needed to know. Every day, one of the team members would go through the itinerary with me and I greatly appreciated it. Kamesha and Amanda made Jacqueline my 3 year old feel very welcome and comfortable. They were able to get her the non dairy milk that I had requested and also the sparkling mineral water. We were able to get a last minute reservation at Palo which was absolutely incredible. FOOD: We ate at Lumiere's, Animator's Palate, and Rapunzel's Table. Our servers were Munir, Steve and Gerardo. Gerardo is very good at magic tricks and kept Jacqueline entertained. The dinner was great and food was very good with lots of choices. I only eat seafood but always found something I liked. On the Disney Magic, dinner is not just food, it's a show, a whole production. This was the first time, 5 days in a row our daughter sat at dinner and did not want to watch the ipad. The first night, she was very tired and crying though..Munir was so sympathetic and ran to get her a stuffed puppy. It cheered her up right away. Steve was always there to help us make great choices on dishes and he quickly learned our likes and dislikes. PALO: Palo is the adults only italian restaurant. It is a must do. Mehmet was our server and he had me almost in tears laughing. Dinner was so great. We had the Osso Bucco and the Dover Sole. CABANAS: this is the buffet option which we chose for breakfast and most lunches. It is excellent with a wide variety of choices and something different every day. The staff is excellent. Alexandru was so caring one morning when my daughter insisted on strawberry ice cream. He went out of his way to get it for her. Bee was so helpful and helped me carry my plate as I had my daughter in both arms. CASTAWAY CAY: This is Disney's private island and it is absolutely spectacular. It is so beautiful and serene. We stayed in cabana 14 and this is a perfect location right across from the washrooms. The beach was calm with no waves and white sand. the water was crystal clear. It is almost like a dream. The only place more beautiful than this was our trip to Bora Bora. I do have to mention that some of the staff i.e. the driver of the train and one of the golf cart drivers were not representative of Disney standard. not friendly. not helpful. short. gruff. SHOWS: We were only able to stay up for one show which was Dreams. This was the first time she ever watched a show from beginning to end with no coaxing. She was completely enthralled with her eyes glued to the stage. CHARACTERS: The character meet and greets come with long lines but I realized that this is going to be unavoidable on a cruise..lines....lines to get out...lines to get on the ship, lines to see characters, lines to go to eat. lines. but, it was worth the wait for the memories. Jacqueline had several unforgettable memories. On two separate occasions, she ran into Ariel and Sophia. They were both so endearing and played with her and held her hand and walked around the ship with her for quite a while. It really made her trip. These are memories she will keep with her. We took videos. OCEANEER'S CLUB: This is the part I was the most disappointed in. Although, it turned out well on the last try. We tried 3 times to get our daughter to go to the club, but she just would not go the first two times. The first time was not a good first impression. When we walked in, the girl at the check in was not very friendly or welcoming and seemed like she just didn't want to be there and had already had too long of a day and just wanted us to go away. I asked if I could walk my daughter in and this was not allowed. I came by 20 minutes after i dropped her off and she was wandering around by herself. The second time we tried, she cried again. The third time, luckily, we met Sophy. She was very helpful, patient and understanding. She let me walk Jacqueline around and get her acquainted. She requested for someone to come to her to help her get comfortable and we got Nic. She asked Jacqueline if she wanted to do face painting and she quickly went to her. That's all it took. I wish we had met Sophy and Nic on the first day. Other friends have said that their kids did not want to leave kids club, but our experience was totally the opposite. I did not see the big hype here. Hopefully, we have a better experience on our next cruise. CHECK OUT: We had to get on a big bus again. I sat in the back because they fill the bus up so that there are absolutely no seats empty. I had motion sickness. My only suggestion would be to have an option for private transportation. I really enjoyed the bags checked through from ship to destination. That was very helpful. We will definitely try this again. We will stick to the one bedroom suite. It is a perfect location in midship room 8022. It is one floor below all the action at the pool and just below concierge lounge. Read Less
3 Helpful Votes
Sail Date: February 2019
This is not a vacation...there's a lot of planning and stress each day to try and force memories. To see all the characters you will spend most of your cruise standing in line. Tickets to see popular characters sell out fast, and even ... Read More
This is not a vacation...there's a lot of planning and stress each day to try and force memories. To see all the characters you will spend most of your cruise standing in line. Tickets to see popular characters sell out fast, and even with a ticket you will stand in line for an hour or could even still miss out. You will not get to see/meet all the Marvel characters on Marvel day...it's a huge mess of running around on a crowded boat trying to find the characters or stand in 1-2 hour long lines to try and meet Captain America, Thor, or Captain Marvel. Everything is Marvel thu including random announcements on the speakers but it's heard to hear. If you are handicapped or have dietary restrictions...avoid this ship! Elevators are tiny and slow. We used the narrow stairs the whole time...the stairways are small and covered with kids laying across the floors. The kids pool and water area was broken and closed most of the cruise (including sea day) and their family pool fits like 5 people. Plus, the pool is hard to get into. The tiny pool is unlike anything I've seen and makes no sense. Most of the ship doesn't make sense, poorly laid out and impractical. There's also chairs around the pool, not loungers. The adult pool is normal and twice the size of the family pool but you will see kids walking thru often cause the adult area is in between elevators/stairs and activities...instead of being isolated at the front like on most cruise ships. The soda isn't really "free", only at dinner Service and at the only drink station on the boat located on the top deck in the back. Yes even if you just want a water, you have to go to the top back deck. I literally was dehydrated and starving the whole cruise. Food is horrible...like out of a freezer and microwaved. I had hair in my food, shells on seafood, and food was often raw. The servers definetly need better training. Service each meal was rediculously slow. We waited 10 minutes after seating each meal just to get water and bread. And orders were often wrong. Also, their are very limited food options. If you miss breakfast at 8am in the dinning room, your screwed. There's no food options until 11:30. Dinning rooms are only open for an hour for breakfast and lunch. Room service literally consists of like 3 options: salad, tomato soup and cheese burger. It's not real room service like on any other cruise. Not enough bathrooms. There's one 2 stall bathroom that's hard to get to in between 2 dining rooms, and it flooded during dinner. Seriously, how do you not have bathrooms next to restaurants? Oh and the pool deck had one single stall bathroom inside by the elevators which was hard for kids to get to. The pirate show is not as cool as it was on the Dream. No Jack Sparrow. It's kinda lame actually. The shows put my kids to sleep or we left from boredom. The diner show at Animators Palate and Rapunzales restaurant were amazing...but that's the only entertainment we enjoyed. The characters try to interact but my kids just didn't want to stand in long lines all day, very boring. And the pool and weird hot tubes were impossible to enjoy. The ship is small, overcrowded, filled with unsupervised whiny children running every where and snobby adults fighting to get spots in line or block the view for kids at shows. The deck shows are very hard to see with so many adults pushing to the front and not enough deck space. If your kids not on your shoulders, they won't be able to see anything. The Marvel deck show is cool if your lucky enough to see it. Definetly not nearly worth the price or headaches. My kids also got sick for most the cruise. They have been on 8 cruises and this was the first time ever getting sick. Guest services was not helpful, dining rooms were slow, room service was useless. Not a single person tried to help my sick kids, couldn't even get clean sheets and the beds down for my kids to rest after calling all day for assistance. Needless to say we will stick with Royal Caribbean and Carnival cruises. There's too many restrictions, rules, and procedures...not enough options, flexibility and not relaxing. You can't just go and enjoy. Oh and our excursion was cancelled the day of with little other options or things to do. Read Less
2 Helpful Votes
Sail Date: January 2019
This was our first Disney cruise and I was so nervous about the amount of money it cost. However, I get the whole Disney cruise thing now. If you have kids it’s the thing to do! The daily entertainment was great. The nightly shows were ... Read More
This was our first Disney cruise and I was so nervous about the amount of money it cost. However, I get the whole Disney cruise thing now. If you have kids it’s the thing to do! The daily entertainment was great. The nightly shows were amazing! Broadway quality. Food was, for the most part good. We found the dining room service to be a bit uneven. Great one night, poor another. We did really enjoy the different themed dining rooms. Castaway Cay was one of the best parts of the cruise. By far the best cruise ship private island I have been to. A few minor complaints: 1) If you want pics with characters be prepared to stand in line. Especially on Marvel day. 2) the kids club is not a technology free zone. The kids are encouraged to play with video games and iPads. I found this very disappointing for Disney. 3) The dining rooms are loud! If your child (or spouse) is sensitive to noise bring hearing protection. Overall a great experience and we will probably do it again. Read Less
1 Helpful Vote
Sail Date: January 2019
We wanted our grand kids to be immersed in Disney, meet their characters, and experience a first cruise with this atmosphere. Upon signing up, and of course it is expensive, many limitations (cancellation, per Disney, is not lenient) , it ... Read More
We wanted our grand kids to be immersed in Disney, meet their characters, and experience a first cruise with this atmosphere. Upon signing up, and of course it is expensive, many limitations (cancellation, per Disney, is not lenient) , it was essentially impossible, from the get go, to obtain tickets for the kids to see characters at 'meet and greet' (aka, a total overkill to obtain profit ). Wife tried within hours of availability, and many were sold out. To begin with, in my opinion, the characters should be mingling with the kids, freely available, and every effort should be made to make sure every kid can see every character they desire, at some time. One character, Dr. Strange (appropriate) was greeting kids at an impromptu meet (they did have these) , and we were in line, 4 of us left, - he up and just left - never even looked at us. Unbelievable. The food was good, better at the buffet on Deck 9 really, as much of the food in the dining rooms was disappointing really. Tough steaks, lobster that did not even taste like lobster, and just many dishes that were not the quality it used to be. Most of the staff were very, very kind and helpful. If you have an issue however, don't expect it to be addressed well. You'll get all kinds of apologies, typical, and of course the wish for a 'magical day', but not much is done. Sorry, sorry, sorry. We saw a lot of throwing up, and one of our grand kids got it too, last day thankfully. They do try to prevent it, and I personally think something needs to change with how buffets are done -as many people, kids and adults, contaminate the food one way or the other - I don't know the solution, but it absolutely happens frequently. Overall, we had a good time, good cruise. I wish they would skip Grand Cayman, the visit is so short, what can you do ,especially with little kids, and their private island, Castaway Cay, is wonderful. I wish they would just take us there, spend two days or whatever they can there. Far better. That was a good stop. It is expensive, the shows were very good, but again, most things are very competitive to see or get, and so many things you have to get tickets for, sign up in advance - not for me. We have cruised many times over the years, and this seems to be the trend - but I don't like it. I like to be able to go to whatever show, event, as I can. Disney just seems to be becoming more and more commercial, business and profit oriented , and the 'magic' is becoming harder and harder to fine. Read Less
1 Helpful Vote
Sail Date: January 2019
Great trip. Loved the marvel day at sea! Worth the extra money for the marvel. Lots of characters to see. Although lines were long if you plan right you can be near front and they give you plenty of time to visit. Let you take your own ... Read More
Great trip. Loved the marvel day at sea! Worth the extra money for the marvel. Lots of characters to see. Although lines were long if you plan right you can be near front and they give you plenty of time to visit. Let you take your own pictures. Marvel show was excellent. Kids club was really nice we loved it had two areas which were both large with many activities. Dining was a fun concept they really get to know your likes and dislikes by a day or two. Some of the regular shows were not that exciting to us but overall excellent experience! Would have liked to bring my own larger cup for soda but no biggie. So many movies to watch in the theater or in room all for free, yay. Really didn’t spend much extra on the trip but I could see that many people got a lot of extra such as stuff animals, pins ect. If taking kids it be a good idea to get something before hand to surprise them on the trip so you don’t spend the extra on the boat. Read Less
2 Helpful Votes
Sail Date: January 2019
I have cruised with Disney once before, and that experience was a 10 out of 10. But now, 5 years later its a very different experience. We took our cruise during an interesting time, during our trip DCL was hosting some Disney bloggers ... Read More
I have cruised with Disney once before, and that experience was a 10 out of 10. But now, 5 years later its a very different experience. We took our cruise during an interesting time, during our trip DCL was hosting some Disney bloggers and those bloggers soured this trip for us. My fiance and I wouldn't normally take a Disney cruise as a solo get away, but due to inheriting some DVC points after a family members pass we were in a use them or lose this situation so the DVC agent noted our soon to expire points would cover a Disney Cruise, we booked and this was the only one available. I want to start with our embarkation, we left from Miami. I know the common complaint about DCL is the staff during embarkation and disembarkation. For us, our embarkation process was pleasant.. I am originally from Miami so I didn't need to explore the area. We ended up being in boarding group 3, so at that point the staff were all in pretty good moods. The check in process on the other hand is a whole other story. Upon checking it our room wasn't ready yet (1:30pm is the time rooms are usually ready), which was fine, aside from the fact the only way to kill time was to eat, we were told we to come back to the check in desk around 1:00 for our room assignment as there was some system errors. This is where the big issue came, at 1:00 we went for our room assignment. We booked for a Veranda room, well apparently thats what Disney PR had put the bloggers in and they had actually overbooked our room, therefore because it was a corporate room we lost the right to stay. We were placed in an interior instead. Look, I am not trying to complain, AT ALL, but when you pay and reserve a room and then get moved and placed in a substantially cheaper one because the bloggers come first, you're bound to be angry. Needless to say this didn't go over well with us and I was heated. After speaking with a manager I was told that they could move us to an Oceanview and comp us for a meal at Palo. I was fine with that as aside from the balcony the rooms are similar. After our debacle we attempted to settle in to our room, unfortunately we didn't end up getting our luggage until 9pm. One of the biggest drawbacks is on this ship almost all the dinner spots were character dining, which isn't always what you want to do. According to some staff the Tangled dining experience is more of a show and is more enjoyable. The food is a grade above Walt Disney World food but not as good as Disneyland food. The flavors are bland and the food is just unmemorable. During our first full day we were at sea, and this was the highlight of the whole cruise, the spa. We purchased the the Couples Choice package and we are still raving about it. Its the perfect escapism on this cruise. If you do this you will be pleased. I have learned that I can receive similar treatments at the spa in Grand Floridian. Now for the part of this review that showcases why this is my final Disney Cruise. I understand its Disney, but there NEEDS to be more adult only options. On our final night we dined at Palo. Palo is wonderful, the staff is lovely and the food was the best on the ship. But the atmosphere is what killed it for us. Upon reserving a table we were told through the Disney travel agent it was upscale where "elevated business casual is required", obviously that isn't the case anymore. My fiance was in slacks, a button down and dress shoes, and I was in a maxi dress and heels. The table next to us were in shorts and sweatshirts. I just think that is ridiculous. This also shows why I was desperate for some more adult only activities because Palo had screaming children and rambunctious kids. For the size and capacity of the ship the pools are just so small and the lounge areas are tightly packed. Normal events and experiences on the ship where either closed or limited as the blogger hosting took precedent. At one point the ship advertised a show in the theatre but when we arrived we were told "the show was cancelled due to the blogger event as they were having an education seminar. I wish DCL would really promote some child free activities. As for the day at Grand Cayman, its not the best destination to be honest, we went to seven mile beach which was great but getting from the ship to the island is about 45 minutes long. The excursions were pretty standard offerings. Nothing new or innovative. Castaway Cay is a great little thing, for us, the adults only beach made it great. As for the staff and service, there is reason these cast member don't work directly in the parks. That's all I have to say. Read Less
3 Helpful Votes
Sail Date: January 2019
This was our second sailing on the Magic and the service level continues to be excellent. We were in 2620 which was a bit noisier on port days due to being over one of the entrances to port, although it was not intolerable, I would ... Read More
This was our second sailing on the Magic and the service level continues to be excellent. We were in 2620 which was a bit noisier on port days due to being over one of the entrances to port, although it was not intolerable, I would probably pick a different cabin on 2 next time. We loved the Rapunzel's Royal Table update which was new since our last sailing (although we also loved Carioca's). The Adult Entertainment leader, Matt, was hilarious and made us want to return every evening! Our dining team of Anthony and Stilyan was phenomenal and made us feel special every evening (as well as delivering excellent food!) One change that I didn't love in dining was that they included only 3 of the featured breads every evening (we had 4 people at the table). The servers got us an additional one when asked, but it seems odd that the bundles the kitchen made up would have 4 dinner rolls and 3 special breads. In previous sailings it was all specialty bread and no rolls, which we preferred. We can have dinner rolls anywhere. Again, the servers made it right, but they should not have had to go to the extra effort every night. Our boys, 12 and 14, enjoyed their time in Edge and Vibe and met several friends that they hung out with when not with us. We visited Key West and Castaway Cay. Key West was very accessible, lots of fun things to do in walking distance (we did not book excursions, but explored on our own), and Castaway Cay was beautiful although weather prevented us from doing our booked excursion of parasailing (this can't be done if winds are too high, which seems to be fairly common to be cancelled at this location due to wind, just to manage expectations. If it is cancelled, Disney does not charge you for it at their island...just be aware its probably 50/50 on being able to do it, at least in January when we usually go). Our only issue on the trip this time was that they assigned our kids' photos to the wrong key to the world cards which caused an issue on embarkation (and would have also caused issues on the ship) which ended up causing us a delay getting on the ship. the check-in team really should ask which kid is which instead of assigning them without asking. Read Less
10 Helpful Votes
Sail Date: December 2018
We worried about having a 5 year old and 1 year old in the same room with us, but the overall experience was designed for families like ours! Also, I loved that we walked straight on at the time we were designated. Fastest embarkation ... Read More
We worried about having a 5 year old and 1 year old in the same room with us, but the overall experience was designed for families like ours! Also, I loved that we walked straight on at the time we were designated. Fastest embarkation I've ever experienced. Cabin: There was a curtain to separate the room for naps and at night. The stateroom had a porthole and the kids beds were placed away from the door/toilets, which was a great when they went to bed, because we could look at the next days activities and use the bathroom etc. The crib was in the room upon arrival, along with a "diaper genie" to keep the smelly stuff under wraps. It seriously was the little things. The stateroom host was a very helpful and happy gentleman. Nursery: We booked the Nursery for the 1 year old every night during dinner and the show. It was amazing. The staff take your diaper bag, will feed the kids traditional snacks or meals, whatever you allow at the time the child is dropped off. They will also feed them your own snacks. If the child is going to be staying in the Nursery past bedtime, the staff will attempt to put them to bed with whatever is needed. They also message you in the nap if the baby is a "little upset" or "upset." Cannot thank them enough. They were amazing. Kids Club (Oceaneers Lab/Club): Our 5 year old loved the kids club and would go there at any spare moment we let him. The staff were very attentive and played with the kids. One time I came to collect him, one counselor was playing "Connect 4" just with him. I'm not sure he gets that type of attention at school, let alone a busy kids club on a cruise. They had various crafts and activities throughout the cruise, as well as shows and iPads or video games. You can't limit their screen time in the club, unless your child has the willpower and ability to self-regulate. :) Food: We went to Palo one night and were not embarrassed to order two mains and two souffles each! If nothing else, CHOCOLATE SOUFFLE! Seriously. Don't second guess. You will love it. The main dining rooms were awesome. We had done the Disney Wonder before and knew we liked the Animators Palate. But, we really enjoyed Rapunzel's! It's a new dining experience and it was awesome. They had a mini show and came to visit the table. Fantastic! Really enjoyed our wait staff. They were great. Entertainment: We are certified Disney-philes, so the shows were amazing. Apart from the timing (we did it late), they were very family friendly and had the kids (and adults) all the way through. Blown away by the talent of the cast, who played multiple roles throughout the cruise. We had the Tangled Show, the Cinderella show and the Finale Princess mash-up. We also did the magician one night, which was entertaining too. We did trivia a few of the days and that was good too. There was a "Toddler time" that I took the 1 year old to, it's kind of like a playgroup. Very informal, but introduced me to the Promenade lounge kids area. It was good. Ports: We missed Key West due to weather and only did Castaway Cay and Nassau. Enjoyed them both and didn't venture out much, except to walk to the Chocolate Factory at Grayclif. Worth the walk, didn't need to taxi or do an excursion there. Gym: Used the gym every day around 6.30am and it was awesome. Not too crowded and all the main stuff you need. All-in-all, we had a wonderful experience and would recommend it to any family considering a Disney cruise!! Read Less
1 Helpful Vote
Sail Date: December 2018
We Have cruised on all of the popular cruise lines and are Diamond Club members on Royal Caribbean. As a college student, I worked for three summers on Passenger Liners. Having five (5) grandchildren and a fortieth wedding anniversary, ... Read More
We Have cruised on all of the popular cruise lines and are Diamond Club members on Royal Caribbean. As a college student, I worked for three summers on Passenger Liners. Having five (5) grandchildren and a fortieth wedding anniversary, we were treated to a Disney Cruise by my daughter and her husband. This was my son-in-law's first cruise. My son and his family were also invited. The cabin, a suite, was very impressive (see below for further details). The Concierge staff was excellent. They couldn't do enough. The Concierge lounge had a very good selection of light foods and drinks. The regular dining rooms were a big disappointment. For the price of this cruise, the dinners were average. The first night, we were unable to cut the steaks. We tried two different types. For some reason, the Lumiere Dining Room had somewhat better food. The service in the dining rooms was very good. The Fee Dining Restaurant, Palo, was superb. The food was delicious and the service was excellent ( they refused a separate gratuity). The Gym had excellent equipment and a very attentive staff. However, whenever I went, it was practically empty. The outside deck (4?) was made of wood and a favorite place to walk or run. My grandchildren loved the Disney characters and shows. My daughter thought that the Musicals were "Broadway Quality." The entertainment was not geared to adults. Disney Cay was the best of the private islands that we have visited. The cabana was very worthwhile. The Barbecue was your usual cruise line fare. I have been visiting Nassau for 50 years. Bay Street needs some improvement. Atlantis has become a "city" and isn't the luxury resort that it used to be. My grandchildren liked the water park there. Key West has become very commercial. Docking at the Naval Base is like being in a separate country. You are not allowed to walk around and they check you when enter on the shuttle. Docking downtown is preferable. The Service was top flight. Despite being 20 years old, the ship was spotless. Embarkation and Disembarkation were very smooth and efficient. My grandchildren loved this cruise: The food, entertainment and the Disney Characters. The oldest's (5) favorite place was the Concierge Lounge. Even the one year old missed the cruise. As a Group, we had a wonderful time (due to the children). We would consider going again; if they improved the food, added entertainment for grown-ups and they moved one of their other ships to Miami. Read Less
4 Helpful Votes
Sail Date: May 2018
We took our 8 year old grand diva on the Disney Magic. We are young grandparents (49/47) So I believe we were more excited then she may have been. From the VERY beginning Disney was a First Class Act. From Check In to Check Out. ... Read More
We took our 8 year old grand diva on the Disney Magic. We are young grandparents (49/47) So I believe we were more excited then she may have been. From the VERY beginning Disney was a First Class Act. From Check In to Check Out. Everything went smoothly. I was so nervous how she would do with the wait and the crowd prior to boarding. Disney had it all covered. Characters Characters Characters. The entire Staff made sure once we hit the pier, we didn't have to worry about a thing. They took such great care of us. The staff was amazing. Your Servers will become your best friends the entire cruise. If you lucky enough to get VICTOR, you will walk away with many many great memories for sure. I was extremely pleased with the rotation of the dining. Every dining room was amazing and they remember everything about you. What you like, what you cant eat and what you what 2 helpings of each day. Shows Shows Shows. WOW!. Food Food Food WOW! If you can, get a stateroom with a Verandah. Portside. You will not be disappointed EVER. If you twisted my arm to give 1 thing which I was less happy - it would be the breakfast buffets. Nothing really made me personally jump for joy BUT my grand diva loved it. Espec her Mickey waffles and Cereal. You cant go wrong with finding food you like. On Deck you can eat eat and eat some more.(or get 100 ice cream cones like me hehe - real soft serve) We all had an amazing time! I see why people continue traveling with disney. I would for sure try a different ship and go again. Disney, Job Well Done! Read Less
2 Helpful Votes
Sail Date: May 2018
We had concierge suite 8582 and it was the most beautiful suite we have ever seen or stayed in. It was impeccably clean and and kept that way all 5 days. There was never a disappointment with the turn-down service or anything else related ... Read More
We had concierge suite 8582 and it was the most beautiful suite we have ever seen or stayed in. It was impeccably clean and and kept that way all 5 days. There was never a disappointment with the turn-down service or anything else related to the stateroom. If you are fortunate enough to have Andrae as your wait service staff in the dining rooms you will never be disappointed. He made our granddaughter feel special and, for us, that's what we were looking for. He is such a hard worker and it is apparent that he strives to make you leave the dining room happier than when you came in. All of the food we had was just out of this world. Speaking of happy; Andy from concierge was SO amazing! I wish I could remember the names of the young ladies in concierge because they were all so happy and willing to assist in any way they could to make you feel like you were the only people on that ship. I don't understand how they did that with 2,000 other people on it, but they did! Again...Andy, ladies, I can't thank you enough for making this first Disney Cruise for us so special. Rina from the spa, thank you for giving me the most relaxing 2 hours I've had in a long time. Ladies, I recommend you write her name down and make an appointment with her as soon as you board the ship. Her skills are amazing and she makes you feel like you've known her forever. There are two reasons I didn't give this experience 5 stars. The first is the character experience. I wish they could figure out a way to make the characters more accessible to the kids. With so many people, the lines were a mile long. The second reason is the swimming pools. There were so many people in the swimming pools that it was a place to get wet but no room to swim around. Kids were wall to wall. I don't know how it could be improved though. Neither of these things kept us from having an exceptional vacation. There is so much to do on the ship. My granddaughter LOVED the Royal Tea with the princesses. Please book ahead. It is an amazing experience...and bring your princess dress! Disney does such a great job making your little princes and princesses feel special. One can tell that a lot of thought goes into the experience for them. Read Less
1 Helpful Vote
Sail Date: April 2018
It was a wish list to cruise with Disney. Both my wife and I aged 60 self confessed Disney Fans. However the Cruise nearly didn't happen. I had a Heart attack and double by pass surgery 12/2017. This cruise was my motivation to get ... Read More
It was a wish list to cruise with Disney. Both my wife and I aged 60 self confessed Disney Fans. However the Cruise nearly didn't happen. I had a Heart attack and double by pass surgery 12/2017. This cruise was my motivation to get through surgery. while expensive, this cruise was a great value and worth every bit of the cost. We had 5 days of pure Magic.(except the weather) Cabin 7612 5 star service and clean . Food very good and well presented. The shows excellent and very memorable. Could I find something to complain about ? that would be petty and unreasonable. Would I cruise Disney again Already booked 2019 Panama Canal 14 days on The Wonder Rotational Dining was great. pure Disney Magic. Had Late seating with good table companions. exceptional wait staff. HINT you got to buy the butter knife from AP as a great gift. ATTEMPTED MURDER ON CASTAWAY read on My wife made me Cycle on Castaway in the Rain Read Less
4 Helpful Votes
Sail Date: April 2018
Everyone was telling us how incredible the Disney cruises were, so we paid a premium price to take our daughter (7r old) and took off. It was a good cruise. But nothing to write home about. We've been on Princess twice and those ships ... Read More
Everyone was telling us how incredible the Disney cruises were, so we paid a premium price to take our daughter (7r old) and took off. It was a good cruise. But nothing to write home about. We've been on Princess twice and those ships were better. Customer Service on the ship and cleanliness are what stands out for Disney. The biggest issue was the pools are ship, layout are small and terrible. And then get this, the waters were slightly rocky so the captain decided not to visit one of our ports - Grand Cayman! Seriously?? They could have at least tried to compensate us in some way but refused (visit another island, voucher, etc). When I called customer service after the cruise, she flatly said no they wouldnt do anything to make up for this. I was annoyed. Also the food was lukewarm during dinners because they've expanded their restaurants to hold more pple. Great decor but mediocre food. Read Less
2 Helpful Votes
Sail Date: April 2018
Departing from Miami versus Galveston was a pleasure. Lots of new things to try and a great area to temp your taste buds with Cuban cuisine at its best. We stayed in a deluxe ocean view cabin room. It gave plenty of dresser space but ... Read More
Departing from Miami versus Galveston was a pleasure. Lots of new things to try and a great area to temp your taste buds with Cuban cuisine at its best. We stayed in a deluxe ocean view cabin room. It gave plenty of dresser space but not much to walk around for a family of 4. Truly nothing more was expected. The room had a small tub which made it easy to attend to an infant. The only problem with the cabin was the air went out a couple times and it took a while to fix. Luckily this happened while we were out and about. The downside is if it hadn’t been fixed there were no other rooms available. My chikdren from the 8 year old to the 12 year old loved it. There was not a moment either was bored, complaining, or fingthung. The live entertainment was very Disneyesque and well suited for Kids and adults of all ages. The pool to me is a past time for itty bitty ones so I didn’t find it small since I don’t have an itty bitty. The boys got in on their own while watching a show that was out on. They really enjoyed that along with playin on the slides on the kiddie pool which gave them just enough splash time. A couple mentioned: The spa area is lovely but the staff can be rude. My husband slipped and cut himself and they did nothing much to help. 3rd cruise with Disney and we had a minor problem with checking our. Onboard credits which had been posted and seen there hadn’t picked up. There was a mention or note about them but since they couldn’t actually see the receipt they demanded for us to pay before leaving without verifying any info as requested. Read Less
Sail Date: April 2018
The conceirge on the disney magic were excellent.we were staying in conceirge room 8534 it was a loud room cause edge the kids club was right above us so we told the conceirge including emanuella,Andy,and kameshia and they gave us a ... Read More
The conceirge on the disney magic were excellent.we were staying in conceirge room 8534 it was a loud room cause edge the kids club was right above us so we told the conceirge including emanuella,Andy,and kameshia and they gave us a different room for no external charge and the rest of the cruise just got better they were extremely friendly and I recommend getting a cabana the conceirge will be walking around the cabanas to talk overall the cruise was excellent the only downside was the kids club my kids love the kids club but a lot of the crew in the kids oceaners club and lab that is the kids club for ages 3-13 were very rude my youngest son which is 9 lost his room card in the kids club and we told the Crew in the kids club and they just said in a very rude tone well than go look for it! But other than that it was an excellent cruise. Read Less
2 Helpful Votes
Sail Date: March 2018
I am a single mom with a 7 year old, and I have gushed to anyone that would listen that this was the happiest, most relaxed, and most stress free vacation that I have ever taken!!! Disney sat us at a dining table with other single parents ... Read More
I am a single mom with a 7 year old, and I have gushed to anyone that would listen that this was the happiest, most relaxed, and most stress free vacation that I have ever taken!!! Disney sat us at a dining table with other single parents and kids my daughter's age. We had three moms, 1 dad, and four 7-9 year olds.The shows, the room, the boat, the character meet and greets, the kids club and Castaway Cay were AWESOME! My daughter loved the splash pad area on the ship (she's not into slides yet), and I loved relaxing with my book. Restaurants/Food: We had so much fun in Animators Palate guessing which cartoon would be drawn next. We liked the new Tangled restaurant as well; however, we were seated in the back so it was hard to see the characters on stage. They did roam around though and were hilarious when they stopped at our table. So that was fun! The food was good. there was a good selection at the buffet thought sometimes I had to eat it lukewarm by the time I got to my table (but that is just buffet eating). Some was fine, other items were so yummy. My daughter is a picky eater, so when I say that all she ate was fruit loops, mickey waffles, watermelon, macaroni and cheese, and dessert (mainly ice cream bars), I'm not kidding. That's what she ate for 4 days! haha But we were on vacation, so whatever. My two favorite dinners were when I ordered steak. Yum! Character Meet and Greets: We liked that they were all times during the day and the lines really weren't that bad. We had tickets (you didn't pay for them, but needed them) for the princess meet and greet. However, there was a time we caught Cinderella roaming in the main lobby. And we had fun getting our picture with Mickey and Minnie in their many outfits. (I think they packed as much as I did.) The last night lots of characters and people from the different shows came down and stood at different places on each level and you could go get your picture with whoever. THE BEST was Captain Jack Sparrow. Of course, I realized at Disney World long ago that the people characters are the best and so much fun. He was awesome!!! And the best part was the next day when we had been out and gotten back to our room there was a letter from Captain Jack for my daughter and it even mentioned two or three things that they discussed. So neat! Castaway Cay: It was my favorite. I could have done two days there. So relaxing! I'm wishing I was in one of those hammocks right now. the only downer was many excursions were cancelled that day due to the wind, but we still enjoyed ourselves! Kids Clubs: My daughter loved going. We were usually so busy during the day that she only went after dinner. On our sea day, she went some in the afternoon. I always felt comfortable leaving her. She seemed to enjoy herself, though all I ever saw her doing was the IPAD games! LOL My daughter has never hugged and kissed me so randomly all throughout a day before. All day long, she would just lean over and kiss me. She was so happy!!!! she said, "It was the best spring break of my life!" haha Everyone asks what I think about the price in regards to the experience.....well, as a single mom, it was tough. It was saving and asking for Disney gift cards for birthdays and Christmas. But the only thing I have thought about the price since getting back is that we are going on a 5 or 7 day next time! I even went ahead and held a spot for another one while on board. For $250 (which will go toward your next cruise), you have 2 years to book, and you get 10% off and a $200 stateroom credit. So, my daughter and I have already started saving for spring break 2020! Read Less
Sail Date: March 2018
We just returned from a 5 Day Cruise on the Disney Magic. We departed from Port of Miami. Ports visited were Cozumel and CastawayCay. We had stateroom 2550. The cabin was nice and quite. I really liked the 2 “room” bathroom. ... Read More
We just returned from a 5 Day Cruise on the Disney Magic. We departed from Port of Miami. Ports visited were Cozumel and CastawayCay. We had stateroom 2550. The cabin was nice and quite. I really liked the 2 “room” bathroom. With 3 girls ....having the toilet and shower/bathtub in separate rooms was very convenient. The mattress were fairly comfortable. I do believe it’s about time for these mattresses to be replaced. Our stateroom host was great. He couldn’t do enough for us. My granddaughters (8 and 10) loved everything! The kids club (Oceaneers) was a favorite. They could check themselves into the club, and I would pick them up. They enjoyed the musical productions at the end of the day, too. These were well done. The girls loved dressing up on pirates night! (Bring your own costumes. Buying these on the ship are quite expensive). They also loved dressing up in princess dresses, which we bought before we packed for the cruise. We signed up - online - (a few weeks before leaving on the cruise) for ticketed Disney Character events. Do this as early as you can as they “sell” out. These events are free, but you have to sign up. Also we had fun with the Marvel Day-at Sea. Heads up - Since this is basically, just one day, the lines get very long ( hour wait) to meet Capt America and Thor! While we were waiting to get onto the ship, we were given a letter, informing us that the Mexican government recently lifted a tourist warning on traveling between the Cancun area and Cozumel. Nevertheless, Disney was cautiously avoiding excursions across this area. This made me very nervous about doing a reserved snorkeling excursion in Cozumel, so I cancelled it. We did a little shopping in Cozumel...a little overwhelming for an 8 and 10 year old due to lots a cigar smoking and salesmen calling out to us to buy their goods. Not much fun for us. Castaway Cay was a nice break. The captain couldn’t get the ship docked until about noon ( rough seas ) so we only had snacks offered on the island. We had Fun snorkeling (although not much aquatic life to see) . The girls felt comfortable in the floatation vests offered by Disney. We brought our own snorkeling gear since it ran about $100 for the 3 of us to rent them. We loved renting bikes ($10 each) and biking around the island. It was a great way to see the island and the beautiful ocean scenes. Bottom line, the girls had a blast on the cruise! And I loved seeing their joy and excitement. It was nonstop excitement over meeting Disney characters, nonstop high energy throughout the ship! I could hear young moms expressing exhaustion about day 3! My girls loved the pool area, even though the pool looked like a can of packed sardines....so crowded! My only complaint was the quality of the food. Given the price of a Disney Cruise, Disney should definitely improve on their cuisine! I heard multiple passengers complaining. The recent cruises I’ve done on - Celebrity, Royal Caribbean and Holland America; all had far superior cuisine to Disney. My girls weren’t too disappointed because all they cared about were the free ice cream cones and room service delivered cookies and milk at the end of the day. Read Less
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