1. Home
  2. Cruise Lines
  3. Disney Cruise Line
  4. Disney Cruise Line Cruise Reviews
Sail Date: September 2013
The Disney Wonder had the BEST Entertainment we have ever experienced on a Cruise. This is the first Disney Cruise we have taken. This was our 22nd Cruise and Holland is our favorite line. The production of shows offered on our Cruise was ... Read More
The Disney Wonder had the BEST Entertainment we have ever experienced on a Cruise. This is the first Disney Cruise we have taken. This was our 22nd Cruise and Holland is our favorite line. The production of shows offered on our Cruise was outstanding. From shows that reminded us of the plays in Los Angeles to the individual entertainers they were the best we have seen out of the Five Cruise lines we had previously sailed on. The children loved Mickey and all the other princesses that we all have seen at the movies or at Disneyland. It was worth the price of admission if you had children with you to see their faces. The rooms are outstanding in the layout and the square feet. The largest room we have had in all the cruises we have sailed on. Now the bad that will keep us from cruising on Disney again. The FOOD was not up to the standard of Holland, Celebrity, or Princess cruise lines. The buffet is half to two thirds the size of the above cruise lines. They repeat the same items day after day. They had Shrimp with the red sauce 12 of the 14 days in the buffet and the other 2 days they had it for dinner in the dining room. There wasn't a sandwich bar with the normal 4 to 6 different meat selections. They had sandwiches made with everything on them with a choice of Ham or Turkey sitting on ice that made the bottom bun soggy daily. The final thing was in 14 nights there wan no Filet Minion on the menu. ALL other 7 day cruises I have been on offered this meat selection at least one day and some twice. But when you look at the food at Disneyland you do not have quality dining options there either. Read Less
Sail Date: September 2013
This 14-day cruise was the second cruise for my husband and me, who are in our 60's. The first was 7 days on Carnival this past spring. Here are my impressions and comments. As first-time Disney cruisers, we read a lot ahead of time ... Read More
This 14-day cruise was the second cruise for my husband and me, who are in our 60's. The first was 7 days on Carnival this past spring. Here are my impressions and comments. As first-time Disney cruisers, we read a lot ahead of time on the forums so that we'd know what to expect. Overall, we had a very good time, but there were some problems. First, we never got to see the Animator's Palate dining room do its full-color transformation. Our dining rotation had us in Animator's Palate on the second night, and that was formal night. It was all black and white. I asked at Guest Services why there hadn't been a color change, and was told the reason was to avoid color conflict with the dressy clothes (because of the photography, I guess). The second time we were to eat in A.P., an Indian buffet was being offered in Beach Blanket. Since the closest Indian restaurant where we live is three hours away, we jumped at the chance to have Indian food, which we love. That was the one and only night on the 14-day cruise that the color transformation was done. We did not know this would happen only once. We were very disappointed as this was part of the magic we had looked forward to. When I asked about the color transformation at Guest Services, I was told we were “through the dining rotation” so we were out of luck. This was confusing, since of course we rotated dining rooms throughout the cruise. It's not that big a deal, but some sense of sympathy from Guest Services would have been nice. Because of peculiar scheduling, we also missed our character breakfast. Since we were on the late dinner seating, our dining host told us at dinner the night before not to miss a special breakfast surprise at 9:45 a.m. the next morning. When we got back to our room to see the next day's Navigator, we saw this conflicted with the next in a series of 9:30 a.m. lectures by a retired Panama Canal pilot leading up to the actual passage through the canal. So we called the desk to say we couldn't come to the breakfast because of the lecture. We didn't really know it was the character breakfast, although we later realized that's what it was. It's unfortunate that the daily Navigator was not in hand when our dining host told us about the breakfast; perhaps we could have arranged something else with her. Or perhaps we could have been told that the lecturer's slides and comments would be shown later on the cabin TV, as we later learned. As first-time Disney cruisers, we felt that a small bit of extra care with us would have gone a long way. I should add that I never saw our dining “tickets” (?) till late in the cruise, since they had been buried under various papers, so we did not have them to refer to. Personally, I think the Panama Canal lectures should have been scheduled for late morning anyway or some other time that wouldn't conflict with character breakfasts or other desired activities. Some of my complaints, like those above, have to do with scheduling. The ship showed perhaps Disney's best movie ever, Mary Poppins, so that it conflicted either with show time or dinner, no matter which dinner seating one had. I inquired at Guest Services when it would be shown again and was told that they didn't know but they assured me the scheduled movies would be shown many times throughout the cruise. In fact, Mary Poppins was not shown again. It puzzles me that Guest Services wasn't able to look up the cruise movie schedule. As novice cruisers we are curious whether all or most cruise lines keep planned activities a secret till the night before. Why not have schedules for several days ahead, or at least highlights for coming days? I do understand that changes might have to be made, but it would be nice to have an idea of what's ahead. Disney Wonder had a tastings schedule printed out for the whole cruise so that one could plan those. My husband and I thought the evening shows by the Disney dancers and singers were fantastic. Truly excellent! The talent brought in from outside was also outstanding. I was impressed very much with the way they interacted with the audience, especially the children. Those interactions were highlights of the trip, along with the actual Panama Canal passage. The Wonder is a beautiful ship. The hard floors on the outdoor decks throughout were kept clean and as dry as they could be to prevent slipping. The dining rooms were beautiful, the seats comfortable. The buffet venue was very crowded for breakfast and tended to be stuffy. The décor there was charming. We loved the location of our stateroom, close to the forward elevator bank. The layout of our room was great, with the seating area next to the window and the sofa feeling more like a sofa than the bench-like thing in our Carnival cabin. The room could have been cleaner; dust coated the bedside lamps, and when my husband looked under the bed to find another electrical outlet (to no avail), he found bits of things that vacuuming would take care of. We learned later that the stewards have only about 20 minutes per cabin, with no assistant - at least in our part of the ship. Our steward took really good care of us. He brought extra hangers and extra Navigators for us and changed the time on the cabin alarm clock for us since the instructions didn't help us do it ourselves. One of the lampshades in the room was cracked in two places, and this had been repaired by wiring the sections together. There was only one place to plug in electronics and my fan. I was glad I brought an extension cord. On the first day aboard, Saturday, a sprinkler head in the living room area leaked onto one of my husband's electronic gadgets (no damage). He told the steward, who put in a maintenance request. This would be a complex job involving plumbing, carpentry and electricians. On Monday, my husband spoke with Guest Services about it, and on Wednesday the repair was made, taking most of the day. The contents of the room were draped, so we did not have to move out, just stay out for most of the day. Problem solved. We loved the idea of the assigned cellphones so we could keep up with each other; however, we did not succeed in reaching each other at any point because they were set to just vibrate and buzz at a very low volume. We could never hear them, so we stopped carrying them. We appreciated being able to watch the news from time to time on the stateroom TV. Pirate Night was fun, and the fireworks were awesome. These festivities were scheduled on the Cartagena port day so people were tired, though. (Again, odd scheduling, not to choose a sea day.) The ship seemed to roll up the sidewalks, so to speak, pretty early. Most tables, chairs and lounges were roped off, stacked or otherwise put away by around 10 p.m. The tables and chairs in the adult area were still out, but the cushions on the adult poolside lounge chairs were removed in the evening. We read a lot but had a hard time finding outdoor seating that provided enough light to read by at night. The chairs in the Mickey and Goofy pool areas had mesh seats so were more comfortable to sit on than the wood-slatted ones in the adult area, but a large proportion of mesh chairs were put away at night. We did not spend time in the indoor adult cafe but it looked very nice and calming. As for daytime, the pool deck overall is so sheltered from the elements that cooling breezes were largely missing. We would roam around looking for a shady and breezy spot, or go back to the room to resume reading. There's no shade on the top deck. Deck 4 was wonderfully comfortable but did not have enough chairs and was a long way from the drink station. Some of the deck chairs were broken. The dining room seating assignment was our biggest problem. We were seated with a young stay-at-home mother and her preschool child at a four-person table. Things were pleasant enough but conversation was very limited. The child did not talk to us at all, despite our efforts at engagement. The mother was quiet, too, although she did share some of her cruising experience with us when we asked her questions. We got along well enough, but surely they were just as uncomfortable as we were. We flirted briefly early on with the idea of asking for reassignment but we felt that would seem rude and disruptive. This was a really stupid seating assignment, and we were reminded night after night how much we appreciate simple adult conversation. The food in the dining rooms was mostly very good. (By the way, adults should try the Mickey bar for dessert sometime  really good.) We ordered wine by the glass a couple of times but stopped because the servings were chintzy. (I would estimate 3 to 3.5 ounces, not even reaching the belly of the glass.) On the last night, I ordered “a glass of Chardonnay,” and then a second. It turned out that my drink server had chosen wine that cost $17 a glass. This was my fault for not asking for the wine list, but really, he should have offered. We found the tastings (cognac, whiskey, etc.) to be fun experiences and a good way to meet people. Although I'm not a particularly huge Disney fun, I had a blast watching the kids interact with the Disney characters. I took pictures of quite a few of the characters, and I had my picture taken with Donald and Daisy, though I didn't buy the photo. It was great not having photographers in our faces all the time the way they were on the Carnival cruise we took. On the other hand, the Disney Vacation Club people were persistent, with fliers, brochures and phone calls. We had unfortunately talked with one of the representatives in the embarkation area, thinking he was just a friendly Disney rep and not knowing he was selling time-shares. What else? I liked the attention paid to hygiene, with hand wipes offered before meals and trashcans placed near bathroom doors so that paper towels could be used when unlatching bathroom doors. At the drink station (yay, free soda and coffee!), there was only one container of wipes, on the coffee side, so most people were not using wipes before fixing their sodas. Public bathrooms were frequently cleaned, and I don't think I ever saw a bathroom counter with puddles of water. Boiled shrimp in the shell was offered nearly every day for lunch at the buffet. Cookies too! At the spa, I got a very nice haircut. Our port excursions were very good. The buses were quite comfortable and well air-conditioned, thank goodness. They had seat belts, too. The excursions were less expensive than those we did on Carnival. The disembarkation process seemed to fall apart in a push to get people off the ship. The person making the announcements had a very thick foreign accent that we could not decipher well enough to hear which groups were being allowed to go. The seven or more groups that passengers were assigned to suddenly became just two huge groups and within minutes one huge group and a very long slow line. The port terminal lines to collect our bags and then to go through Customs, though, were much longer. Baggage collection was easy because of the group assignments. For this trip, we were fortunate to have gotten a great fare by which we paid in full for a cabin category, not a specific cabin, at a discounted rate. All in all, it was a pleasant two weeks, and Disney gave us a lovely limited-edition lithograph commemorating the cruise.   Read Less
2 Helpful Votes
Sail Date: September 2013
In terms of family experience - I was extremely impressed. We sailed with a set of three year old boy-girl twins and the children's programs were excellent. Another thing that I really liked was the fact that I didn't have to ... Read More
In terms of family experience - I was extremely impressed. We sailed with a set of three year old boy-girl twins and the children's programs were excellent. Another thing that I really liked was the fact that I didn't have to worry about the children being exposed to age-inappropriate entertainment. And in fact when our son took off on us and got away we went to find a crewmember for help after searching for about 2 minutes. The guy then made a phone call and told us that he had not only been found - he was already in the Oceaneer Club (the area set aside for children 2-4 years old). I was extremely impressed at the proactive approach they take to lost children. The food was very good (my previous cruises were on Holland America and Disney came close to but did not match HA's food). The service was above excellent however. We kept the same servers for the entire cruise and after a couple of days our preferred drinks were waiting for us on the table when we showed up for our dinner. The 24 hour a day free soda, coffee, milk, and ice cream was also something they deserve 5 stars for. The character meets were also impressive as Disney uses their entertainment staff to represent the characters. This meant that the people dressed up as the characters were trained stage actors instead of some random person stuffed into a mickey suit. As a result the characters displayed the same mannerisms as we saw in the movies. The kids loved the character meets and couldn't get enough of them. Another pleasant surprise was the ships stores. I was expecting the prices to be jacked up but discovered that the prices on the ship were the same as in the Disney store in the Mall near my home. (Leading to overstuffed suitcases on our flight home.) Our room was large (214 sq feet) with an excellent layout. The split bathrooms were very helpful in terms of getting everybody showered pottyed and dressed in the mornings. Disney classic movies played on both Funnelvision and the shipboard cable system. My only recommendation for improvement is that the channel guide on the cable be modified to show the start times for the movies. Can't really comment on value for the money because we qualified for the military discount and essentially got the cruise for half-price. In summary - we loved it and are definitely going to sail on Disney again. Read Less
1 Helpful Vote
Sail Date: September 2013
We flew into LAX and had no trouble finding our Disney Rep. and onto the bus for our cruise. Check in was relatively simple because we were returning cruisers....all of our information was already there! Do not remember having it like that ... Read More
We flew into LAX and had no trouble finding our Disney Rep. and onto the bus for our cruise. Check in was relatively simple because we were returning cruisers....all of our information was already there! Do not remember having it like that with other cruise lines. . Buffet luncheon....food fairly good....to excited to eat much. Muster drill was in Parrott Key.....not outside in the heat....really nice. For our late dining we had 3 other couples and it was a match made in heaven. We looked forward each day to our evening meal.....usually sat with the same people for our pre dinner show. E-Harmony couldn't have matched us any better. I will only say the food was ok.....I don't eat a lot of steak but that was about the only thing I liked for 2 or 3 days in a row. I'm usually the one who likes to try new things but not much of their "new" was up to what I liked. We had a day at sea and the first stop was Cabo San Lucas. We booked our own boat tour of the area for $15 a person and then did some shopping. The second was Puerto Vallarta....raining and for a change of pace it rained some more. We did a bit of shopping and back to the boat....we had been to both of these stops before. Three days at sea....lots of things to do on a Disney ship besides the characters....a broadway actress shared her adventures on the stage, a former canel p[ilot shared lots of inside knowledge concerning the canel, first run movies and the pool. Then we went through the Panama Canal. This is an experience not to be forgotten. We are not early risers.....we woke, looked out our window and we were deep inside the canal....We watched for a bit, went to 10 and then to 9....back to our room because the view was so much better. Day 9 of the cruise found us in Cartagena Columbia. We had never been to this city and set out to explore. Another couple from our dining table joined us with 2 more couples in hiring a mini van for 5 1/2 hours. The charge was $15 a person and we had a FULL tour of this beautiful, historic city. We saw the Convent, the Fortress, walked all over old town, drove thru new town with it's wonderful beaches and came back to the ship tired but happy cruiserswe. We had a dessert extravaganza one night and a pirates party with fireworks another night. Disney works hard to ensure all ages are happy on their cruise. The entertainment was fantastic......Golden Mickeys, Disney Dreams, Beatles Tribute, Grant Norman and a magician and a comedian. They had the flaming Baked Alaska where other cruise lines told us it wasn't to be anymore because of the maritime laws. 2 more sea days and then Cozumel where we shopped and drank margauritas till sailing time. Another sea day and we arrived in Galveston. This was a very confusing experience and I'm not exactly sure who is to blame. First we were told late dining would dine in the same dining room that we had dined in the evening before and at 8:30. The last bus to Houston left at 9:30 and they told us we would be better off in the buffet....we wern't pleased.....hoped to dine with our friends one last time BUT, we would not want to miss the bus. By 8 we were waiting in the lounge and did NOT get in line to go to customs til 9.....they assured us they were holding the busses. Took forever to get our luggage and into a line for customs. Customs was relatively quick.......our bust left at 10:30. Most of the hold up seemed to be the Galveston people. Many comments were made that they would not go to the Galveston port again. This was our second Disney Cruise and I would recommend them highly. Read Less
Sail Date: September 2013
This was our second DCL cruise and we traveled with another couple - all without children. From an adult perspective, this cruise has a lot to offer even if it seems to be very much pointed towards families with kids. We found the small ... Read More
This was our second DCL cruise and we traveled with another couple - all without children. From an adult perspective, this cruise has a lot to offer even if it seems to be very much pointed towards families with kids. We found the small number of children on this cruise to actually be kind of sad - since we love watching them get so excited about Mickey and all the activities to do onboard. Embarkation was fast and efficient. I can't say enough about the superlative customer service experience on this ship from start to finish. Our friends noted that this is the first cruise they have taken, where on disembarkation, they felt just as loved as the first day. Usually, there's a rush to just get you off the ship. They also enjoyed the less 'nickel and dime' feel you end up paying for on other cruise lines. Entertainment was top notch - can't say enough about it. Yes, it was mostly PG, but we come to appreciate that more in this current world. We even laughed when we were watching one of the adult movies one night, and someone actually cursed - it was jarring to hear that again. Dining was delicious. 14 days on a ship can become very tedious if you eat in the same dining room the whole time, so the rotational dining concept really made things more fun. We enjoyed two dinners and one brunch in Palo - and it was worth it. We ate the brunch while transiting through the canal locks - so imagine our happiness to sail through Gatun lake while drinking champagne in air conditioning! We felt bad for everyone else who was outside. I wouldn't venture to say that all the meals were 5 stars - nothing ever is perfect. I would say there were a few misses - but they were the exception to what was consistently a very tasty menu. Listen to the staff recommendations - they tried to steer me in the right direction and I should have listened to them. If you don't look happy with your meal - never fear, it takes them about 10 seconds to notice and they immediately descend upon you like a SWAT team to bring another dish out. Now that's impressive! Pirate night was something very special, and even though this cruise was more heavily adult laden - it was fun to see everyone festive and quite a few people in pirate gear! We forced our friends to bring costumes, and they ended up enjoying the fact they had. Because the ship had such few children, they opened up their kids areas for adult exclusives - how often do you get to paint Disney animation cels in the Oceaneer Lab? One last word on the rooms - we opted with an inside standard cabin this time. I worried it would be too small, but it was quite comfy. Our friends thought it was actually spacious compared to other lines. if you are a kid at heart, or just want some exceptional customer service dusted with tinkerbell - this is the cruise for you. One third of the ship is adults only and we spent more time with unruly children on the air flight then the entire cruise. Plus, the kids are quite fun. So is the fact you can bring whatever alcohol you like onboard - it's not an issue. Read Less
Sail Date: May 2013
Choosing to celebrate a 70th birthday on a Disney ship was a Slam Dunk - based on all our previous experiences, Disney is absolutely TOPS in producing wonderful celebrations and glorious memories. Well, friends, Disney Cruise Line is NOT ... Read More
Choosing to celebrate a 70th birthday on a Disney ship was a Slam Dunk - based on all our previous experiences, Disney is absolutely TOPS in producing wonderful celebrations and glorious memories. Well, friends, Disney Cruise Line is NOT Disneyland or Disney World. The details of what went wrong here are not important to others who are thinking of sailing aboard the Disney Wonder. It is a greater service to pass along the caution against expecting Disney Cruise Line to come through for you on a pre-planned celebration with the same flawless professionalism, preparation, and attention to detail that people usually experience at the Disney parks. Moving on, this was a West Coast repositioning cruise and, as sometimes happens on repositions, there was a certain lackluster quality to a number of things. For passengers on repositions, crew members can seem tired, slightly slack, even a bit let down or detached. The quality of the food, of service, and of entertainment is frequently somewhat below par. It is as if "Prime Time" on any cruise ship is specific to a given region where itineraries are repeated for several months, so that moving the ship between, let's say, winter and summer cruise regions upsets and diminishes crew performance, engagement, and morale. All of these "sags" were noticeable on this particular cruise. The ship itself seemed clean, well-maintained and, other than equipment failures in the theater which disrupted the schedule of live shows, in excellent condition. My inside stateroom was large and comfortable, while the bathroom was really small (compared to other ships and cruise lines) and musty. As other reviewers have mentioned, the three main dining rooms feel cramped and crowded, with too much noise and distraction caused by too many waiter stations. Up on Deck 9, the casual Beach Blanket Buffet has far too few tables to accommodate the number of passengers on this ship and, as the ship moves North into colder regions, the fact that all swimming pools and surrounding seating areas are outdoors (no sliding roof) means swimmers, sunbathers, and people at tables (and their food) get unpleasantly cold, fast. The Wonder was just not designed to sail beyond warm waters! On the bright side, the Wonder's 2-day-1-overnight stay in San Francisco is a huge plus! People who already know San Francisco had ample time to do things they love to do there, while those interested in excursions were treated to an unusually long and varied list of options - some of them involving quite a bit of distance. Pier 35 is perfectly located right on the F (Heritage) trolley line, close to the Pier 39 and Fisherman's Wharf tourist areas, as well as to downtown, BART, and the cable car lines. Another plus was the thoughtful appearance of fleece throw blankets on most of the deck chairs, making it possible to brave the cold winds and spend some time out on deck, even to watch one of the poolside "funnel vision" movies. Also, the pizza on Deck 9 was consistently yummy, as were the panini. On the other hand, the hamburgers were pretty awful ... and you'd think that any enterprise called Disney would at least get the great American hamburger right. One last and serious minus. At every activity, indoors and out, the amplified sound was deafeningly, painfully loud. Children (Disney's bread and butter, after all) complained, covered their ears, even cried. Why does DCL believe that LOUD equals fun and FRENETIC equals exciting??? By the middle of the cruise, the physical and behavioral impact of these never-ending, ear-splitting, hyperactive assaults on passengers - of ALL ages - was easily visible. Children in particular showed signs of increasing neural overload. Good Godfrey, DCL: Please tone it down and calm it down a tad; everyone will truly function better and have much more fun! This was honestly not one of the more enjoyable cruise experiences I've ever had. I won't cruise with DCL again and, even though several members of the Wonder's staff made extraordinary, personal, and deeply-appreciated efforts to salvage my ruined celebration for me, I cannot recommend DCL either to those who want something a tiny bit out of the ordinary or to those who are not taking a cruise centered on the children in their family. Read Less
1 Helpful Vote
Sail Date: May 2013
My wife and I are veteran cruisers ( mostly Holland America) but this was first time on Disney with daughter, son-in-law, and 2 grand-daughters.So many positives--shows were a much higher quality than I expected, rotational dining was ... Read More
My wife and I are veteran cruisers ( mostly Holland America) but this was first time on Disney with daughter, son-in-law, and 2 grand-daughters.So many positives--shows were a much higher quality than I expected, rotational dining was wonderful--my grand-daughters were charmed by Anthony, our server.Our 5 year old grand-daughter loved the character breakfast, the princess tea--she loved it all. Our 2 year-old was a bit overwhelmed by the characters.Food was fine--not up to Holland America standards but certainly acceptable. We dined one night in Palo--excellent--worth the $20 charge.Getting information from Customer Service before the cruise was sometimes difficult. This was a re-positioning cruise for the Wonder from LA to Vancouver where it will be doing Alaska cruises for the summer. Alaska does not permit fireworks so we were mistakenly informed there were no fireworks on our cruise--there were fireworks.Unfortunately, we hit cold and windy weather from day 2---since the Wonder has no provision for covering the pool areas, we really couldn't enjoy that feature.Don't want this to sound overly negative---we really did have a fabulous time and probably will look forward to a warmer climate in 2-3 years. Read Less
Sail Date: December 2012
This was our first experience with Disney Cruise Lines and we loved it! We took a trip on the Carnival Victory in September to the southern Caribbean and enjoyed the time together but the ship, crew, food, entertainment, etc., didn't ... Read More
This was our first experience with Disney Cruise Lines and we loved it! We took a trip on the Carnival Victory in September to the southern Caribbean and enjoyed the time together but the ship, crew, food, entertainment, etc., didn't come anywhere close to the Disney Wonder! Our Disney cabin with an outside view was much larger, better appointed and more comfortable than our balcony cabin on Carnival. We loved the seating area next to the window, the split bath with tub, and the significantly larger storage areas. The quality of the bedding was really nice and comfortable. Everyone we met with the crew on the Disney Wonder was so friendly and guest-focused. We were regularly greeted by all levels of crew members and asked about our experience, where we were from, etc. Clearly we felt welcome and like we were honored guests. What a difference it made in our overall view of the Wonder compared to the Victory. Our dining experiences on both ships was very good but we felt a completely different, very personal experience on Disney. We saw our servers throughout the ship virtually every day and they greeted us by name. We were made to feel like we had new friends! Disney has a dining rotation that lets us experience every dining room about four to five times during the two weeks. We had the same serving crew but the change in venues was really nice and kept us from being bored. The food choices were extremely varied and even the regular breakfast and lunch buffets were really nice. One day at lunch we had two types of shrimp, crawfish, snow crab legs, fish, beef tenderloin, chicken, and pork. We really never got tired of the food! Entertainment on Disney was really over the top! Imagine Disney caliber entertainment instead of "cruise ship" entertainment. It was great every night! The acts created by Disney were great and the entertainers brought on the ship were as well. For several days we were treated to absolutely terrific presentations on the Panama Canal by Captain Kenneth Puckett, retired Panama Canal Pilot. His programs were extremely entertaining and educational. We didn't and wouldn't miss a single one! What a great touch! The ports of call were OK but no where near the highlight of this trip. The time on the ship, the endless high quality movies, many in 3D and some first run, the entertainment, etc., made the Wonder a true destination to us. Overall, this was the best cruise experience we have ever had. We are retired and loved the children on board. The way Disney treats them is so refreshing and touching. I think we are now sold on Disney Cruise Line and it will be very tough to enjoy another cruise company because I just don't think they can hold a candle to Disney. Read Less
Sail Date: December 2012
We have just recently returned from the 14-day Panama Canal repositioning cruise aboard the 'Disney Wonder', and all we can say is "WOW!!!". Our first cruise experience was a 7-day Alaska/Glacier Bay/Inside Passage ... Read More
We have just recently returned from the 14-day Panama Canal repositioning cruise aboard the 'Disney Wonder', and all we can say is "WOW!!!". Our first cruise experience was a 7-day Alaska/Glacier Bay/Inside Passage cruise aboard a much-smaller predecessor of Holland America's 'Westerdam', 13 years ago. While we had high expectations for a 'Disney' cruise, we were simply blown-away at how far cruising -- and particularly cruising with children -- has advanced in the past decade. The 'Disney Wonder' is simply a lovely ship inside and out. What brings this to our full attention is that it is the staff that makes the ship lovely -- and not just from the constant scrubbing, cleaning, polishing, and painting -- but from how the entire crew -- from the most senior officer down to the most junior deckhand -- stops whatever they're busy doing to smile and say "Good morning", "Good afternoon", or "Good Evening". The minor complaints and observations offered here are vastly outweighed by the superior/exceptional/always 'above and beyond' customer service and friendliness expressed by every crew and cast member at every opportunity. We found our experience so superb that we booked a 7-day Alaska/Glacier Bay/Inside Passage cruise aboard the 'Disney Wonder', leaving August 19, 2013. We were simply unable and unwilling to get off the ship without a firm commitment to a return date! The minor concerns: - It appeared that the oval "coffee table" in our stateroom is supposed to raise and lower, theoretically making it easier for kids to use it as a dining table. The adjustment feature on our table was broken. This presented little inconvenience to us, but as the cruise went on, such a minor issue seemed out of character considering the otherwise excellent condition of the ship and her furnishings. We gained a little insight as to what the furnishings might suffer after watching a surprisingly large amount of broken furniture and fixtures being offloaded at the dock in Cartagena! - Staterooms need more electrical outlets -- particularly in the desk area - for recharging electronic equipment such as cameras, video cameras, tablets, e-readers, laptops, etc. The chargers for these units often take up an entire outlet, and the switch for the desk lights built in to the electrical outlet prevents plugging a charger into one of the outlets, further limiting recharging options. Next time, we're bringing an extension cord/power strip for recharging batteries. - We're from the Pacific Northwest, which is to beer what France is to wine. The micro-brew/craft brewing market thrives in our area. All of the draft beers located in the most popular and accessible bars (i.e. deck 9) were lagers. It was only on the last day of the cruise that we discovered 'Diversions' on deck 3 had a Kona Brewing Company Pale Ale on tap. It is our hope that a Northwest/Alaska cruise will feature at least one Northwest craft ale. There are myriad excellent craft breweries in Vancouver, B.C., and in every port of call on the Alaska cruise itinerary. Surely the boat can procure fine beer in the same way it procures fine wine. With a selection of draft craft pale and amber ales available, we would have spent a lot more on adult beverages than we did. - The 'Oceaneer's Lab' had far too many "Open House" periods, where the lab was unsecured. This required unattended kids to go to the 'Oceaneer's Club', which is oriented towards younger children and was considered far-inferior to the "Lab" by our 7 year-old son. It seemed that whenever we had some down-time, or the adults wanted to do something our son found uninteresting, and it otherwise would have been a perfect opportunity for our son to go hang out in the "Lab", there was a conflicting "Open House" requiring rearranging schedules. This is our biggest complaint/observation/issue with the entire cruise, and obviously it isn't that big of a deal. - "Goofy's Pool" is too small. We don't expect this to be an issue on an Alaska cruise, but on a warm-weather cruise, there simply isn't enough room for everyone to find a lounge chair and a space in the pool - particularly when "Mickey's Pool" is closed for cleaning (which happened at least every other day). We realize DCL can't remedy this situation overnight, but we also understand that DCL keeps customer concerns in mind when considering changes to vessels when vessels are periodically updated in dry-dock. - While we're on the subject, a water slide adults can share with their kids would be a huge improvement. It doesn't have to be as elaborate as what is on the 'Dream' and 'Fantasy', but something that lets adults have some fun with their kids is needed. The major compliments: - The superb staff at the 'Guest Services' desk was always able to provide and answer and/or a resolution to any question or problem that arose (except to those aboard complaining how stressful it was to them that we would be docked on the Yucatan Peninsula on 12-21-12, the last day of the Mayan calendar. Umm - check the itinerary before booking the cruise if you don't want to climb Mayan temples on 12-21-12.) - The crew members in `Mickey's Mates' were very helpful with getting fragile items purchased aboard safely packaged for transport home. None of the fragile Christmas ornaments and other items suffered any damage from our long journey home from Miami to Seattle! - 'Cesar', a housekeeping crew member who was often seen keeping the restrooms on deck 9 spotless in spite of the onslaught of dripping-wet/covered in sunscreen passengers parading through the facilities, had a particularly friendly and outgoing personality that deserves recognition. He took time to get to know us as people, not passengers, and we got an opportunity to learn about him and his background and culture. We observe that we learned just as much about the cultures represented by the staff with whom we interacted as we did the cultures of the countries we visited! It all adds up to create a fantastic experience for seven year-old boys and forty-something parents alike! - Michele, our server in Palo, could not have been more charming, friendly, nor possess a more encyclopedic knowledge of the food, wine, and culture of Northern Italy -- precisely what you'd want in your server for an evening at Palo! We were so impressed with Michele -- and with Palo -- that we brought our mothers to brunch at Palo later on in the cruise. We specifically requested Michele as our brunch server, and he did not disappoint! - Clare was a member of the photography crew who always went the extra mile to make us feel comfortable and relaxed as she took stunning photos of us in the chaotic environment that defines a 'Character Appearance'. We were ecstatic to discover she was the photographer assigned to the family portrait area when we arrived to have ours done, and the resulting photos are exquisite! Her personality endeared her to us, and thus our son was totally comfortable as she walked him though the poses -- and the results speak volumes! - Faydella, our 'Stateroom Hostess', was simply amazing! Whatever we needed, whenever we needed it -- sometimes even before we knew we needed it -- somehow magically appeared in our stateroom. Her bright smile and sunny disposition meant our entire passageway was filled with smiles and good cheer. - Finally, our two dining room servers must have come from Disney's central casting. Dan (from Romania) and Anthony (from France) were a comical "Odd Couple" who had us laughing through every meal. We looked forward to finding them doing their other jobs aboard ship, and they went the extra mile to serve us whenever they were working another restaurant or helping out on deck. Much like our stateroom hostess, they provided us with whatever we needed, whenever we needed it -- often before we even knew we even needed it - or wanted it! Their impeccable service, good humor, wit and camaraderie was an invaluable addition to our experience. Their extra-special treatment of our precocious seven year-old son will be remembered by him and by us forever. I was especially impressed with the patience, service, respect, and love they provided to a young special-needs passenger and our table-mate. They both worked incredibly hard, apparently effortlessly and graciously. One had to look hard to find the beads of sweat running down their faces as they strived to provide a personalized fine-dining experience to a demanding clientele in a chaotic environment. We're hard-pressed to come up with anything we would have done differently on the December 9-23 Panama Canal cruise, or that we'll do differently on our August 19-26 Alaska cruise. We'll certainly do a better job of decorating our cabin door next time, and we'll bring that extension cord for charging camera batteries, but our Panama Canal cruise aboard the 'Disney Wonder' is an experience we'll treasure for the rest of our lives! Read Less
Sail Date: November 2012
Thought we'd try a cruise for our younger family of four (6 yo and infant). We joined our friends on the Disney Wonder for a 7 day cruise to Mexico. I won't go into the in and outs of cruising as experienced by a first time ... Read More
Thought we'd try a cruise for our younger family of four (6 yo and infant). We joined our friends on the Disney Wonder for a 7 day cruise to Mexico. I won't go into the in and outs of cruising as experienced by a first time cruiser, but the bottom line for us on the last day was what we could have done for the same amount of money and time. We've done a number of all-inclusive and rental suites in the past and it is hard to compare those scenarios with this cruise and not think that we're being seriously gouged for no reason. yes, there's a level of service you get on the boat that you may not get from a resort (but most times we have), but as a family we don't need that. We don't need to dress up for every meal. We don't need fancy meals when we're with our kids and barely have the time or energy to enjoy them. We don't need to be spending $500+ on gratuities for services and drinks at the end of the week. And we certainly don't need the tight schedule required to go all the way south and back in 7 days while still hitting two ports. If you don't think your kids will stay in the kids club for mare than an hour a day, the 4 days at sea will be long, especially if the weather's even a little bit cold/windy. If you take the early seating for dinner the shows are too late for our young ones. The one time we let him stay up for the Toy Story show we payed for it the next day. Our assumption, which was wrong, was that a Disney cruise would be geared towards the younger families. Fancy dinning, turndown service, expensive drinks and photo sessions are not what young families need to relax and have fun. Free babysitting, dinner entertainment/kid help, free 24hr healthy drink alternatives/snacks, mid-day shows while at sea, complimentary coffee that doesn't require loads of milk and sugar to be palatable, these are things a young family wants. All in all we'll skip the family cruises in the future and stick to the single location vacation where we can take our time, keep a regular schedule, and spend money only where we want to. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Email me when prices drop