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17 Helpful Votes
Sail Date: September 2016
This was my first ever cruise. Family of 4 (kids 2 and 6). Embarkation: Not too bad, but we were very rushed. Our time to get on the ship was close to 2 pm which I think was the latest group time assigned. That left almost no time to ... Read More
This was my first ever cruise. Family of 4 (kids 2 and 6). Embarkation: Not too bad, but we were very rushed. Our time to get on the ship was close to 2 pm which I think was the latest group time assigned. That left almost no time to start to get familiar with the ship before the mandatory safety drill at 4 pm. The safety drill, while necessary, is painful and long. Finally about 5 pm we were "released" to start the cruise, but our dinner seating was 5:45. We rushed to dinner, then rushed to find the theater for the 8:30 show. We were confused and exhausted after the first day. Some folks are able to get on hours earlier and explore the layout and get a plan in place for the day (and get some lunch that we had to skip, but clearly paid for!). After that first day though, it was smooth sailing. Our cabin was on the 6th deck, so we had a veranda (while small, highly recommend). Room was spacious by ship standards, and we had no problems navigating with the 4 of us in there. Cabin cleanliness was great, and the room host was equally good. Room was cleaned twice a day and we had no issues at all with anything there. The ship itself is amazing. Everything was clean clean clean, and there is so much to do, we literally only got about half done of what was available (never even made it to several bars, the sports deck, or some of the other restaurants). In the end, thats marketing genus by Disney, as people will just have to come back again to do it all. Food: REALLY good.I was shocked at the quality given it is mass produced. Cabanas buffet for breakfast and lunch is easy, and outstanding. Of course, you can go to a more formal spot for either meal, but Cabanas was the way to go. Dinner was simply amazing. Here is the key point for a great dinner : LISTEN TO YOUR WAIT STAFF! They will tell you a couple options that you should get. Do it. Don't vary to other stuff. Trust their recommendations. But, if you must, like me, take a chance on something they don't recommend, out staff went ahead and brought what was requested, waited a few minutes, then brought the recommended dish anyway! And of course, they were 100% on point with it. I got the pasta one night (it was OK), and they knew it would think i t was just OK, so they followed up with an amazing Filet that was a clear winner. The wait staff also really took the time to know the family and what we like. For example, the first night my son got a Shirley Temple to drink and loved it. Each additional night, when we got to our table, a Shirley Temple was already waiting on him with his name on it. Thats service. They also knew my wife loved the suffle dessert, and even though it was not on the menu the other nights, they brought her one anyway (along with her "other" dessert selection). The wait staff was BETTER than any 5 star steak house you have ever been too, and I have been to my share of them. The shows were also well done and the right length for kids. Here are my excursion thoughts: 1. Atlantis - Bahamas - Don't waste your time. Stay on the boat and explore the boat. Been to a water park before? Thats all it is. For $180 per person for the day on Atlantis, its not worth it at all. Its a hassle packing up for the day, getting off early in the morning and then rushing back. There is a Casino there you can go gamble, which I LOVE to do, but figure you are at least already down the $180 per person just to get off the ship, you have to hit it big to offset the cost. Skip this excursion completely. 2. Castaway Cay - Another moment of marketing brilliance by Disney. "Hey, lets buy an island, turn it into another money maker!" It worked. I do think you should get off ship for this one. Snorkeling is really fun and easy to do, beaches are really nice, great food at the BBQ place etc.... My kids loved going to the kids clubs. My 6 year old could not wait for us to drop him off there each day so he could play. It was stress free, great child care, and the adults got to go get some drinks in the adults only areas. Its really fantastic for everyone. Character Meet n Greets - Be prepared for long lines (up to 45 minutes each character) just to get a picture. Its awful. But, the kids love it. Whatareyagoingtodo. Is Disney expensive? Absolutely. But I think overall, if you skip the way overpriced Atlantis excursion, enjoy the boat that day, it is worth it. We will run it back next year for sure. Read Less
24 Helpful Votes
Sail Date: May 2016
This is my 4th Disney Cruise and I must say it was probably my favorite so far. I've been on all the other Disney ships, and the Wonder is by far an older ship, but well kept and very clean. You definitely still experience the Disney ... Read More
This is my 4th Disney Cruise and I must say it was probably my favorite so far. I've been on all the other Disney ships, and the Wonder is by far an older ship, but well kept and very clean. You definitely still experience the Disney atmosphere, it's incredible. We embarked from Vancouver, and the transportation was quick and easy, Disney does a great job with getting you to feel valued. The ship itself is incredible, it was a full ship, yet we didn't feel crowded. Our room was very spacious for my wife and I, and we had a great host who made us feel right at home. The 3 different restaurants are amazing and provide exceptional food, we would order a few different items on the menu because it was so hard to pick. The entertainment and shows were excellent, I felt as if I was at a broadway show in New York. There are plenty of activities for everyone. We had our own adult activities that we would go to daily, and they also had a lot of fun activities for families, children and teenagers. You get the best experience with Disney regardless of your age. The grab and go snacks and fast food was delicious. They always had the hot chocolate machine going which was good for this cruise. The breakfast and lunch buffet was amazing as well, they had a great variety of food. Alaska was superb. I would go on this cruise again in a heartbeat. You just don't get that kind of scenery or experience anywhere else. The shore excursions were absolutely amazing. We chose to do the Liarsville Disney Character experience in Skagway and that was fun. My wife loved doing the gold panning, and taking pictures with the Disney characters. We also had a buffet lunch on that excursion and the salmon was great. In Juneau, we kayaked on Mendenhall lake to the glacier, and let me tell you, DO THIS EXCURSION!! I have never been so close to such an amazing glacier, the view and pictures are priceless, and our guide was absolutely amazing. They said that was a new excursion that was added this year, and I see it becoming very popular. Our last stop was Ketchikan, and this was probably my favorite town. We did the Jeep and Canoe excursion and it was fun. We got to off road up to a mountain which overlooked the town and bay, and the views were beyond beautiful. After the excursions at every stop, we got to walk through the towns and shop and get some souvenirs and try some Alaska food and snacks. I would highly recommend any one of those excursions to anyone. If you enjoy sightseeing and walking through small towns, then do any of the above excursions. We also purchased the Rain Forest pass on this cruise. It's a spa pass that allows you to use their rain forest room. It had a few different showers that gave you the experience of a rain forest storm. They had different saunas and steam rooms, as well as my wifes favorite, the heated stone chairs. It's a great pass to purchase if you like to relax and enjoy some alone time away from the kids. It was especially good for us coming back from an excursion and being able to relax in the spa for a little bit before dinner and the show. Everything about this cruise was magical and tons of fun. If you are wondering "should I pay a little more to do the Disney Cruise vs these other cruises?" then YES YOU SHOULD. The service and experience is so much better than any other cruise line I've been on. We have our 5th Disney Cruise booked for August on the Fantasy and we are like little kids on Christmas Day waiting for it to come up. You'll love this Alaska cruise, and we plan on doing it again after the Wonder has finished being renovated. If you'd like more information or have questions about this cruise or any of the other ships then feel free to email me, mcookie39@hotmail.com. Read Less
6 Helpful Votes
Sail Date: September 2015
This was by far the most expensive cruise I've ever sailed and by far my least favorite. The staff was a miserable group of college students. They talked about how they were under contract for 6 months and couldn't wait for it ... Read More
This was by far the most expensive cruise I've ever sailed and by far my least favorite. The staff was a miserable group of college students. They talked about how they were under contract for 6 months and couldn't wait for it to end because they all hated worked for Disney. The food was horrible!!! The main dining room offered Bison, ox tail, wild boar, etc. with very few (sometimes no) traditional choices. And there is NO flexibility with dining time or menu choices. With Royal Caribbean, you can request "My Time" Dining - which means you eat when you are hungry and/or when you are ready. Norwegian & Carnival do something similar. Disney assigns you a time of either 6 or 8:30. No exceptions. Kids order from the same kid menu every day. No exceptions. (RCI, Norwegian & Carnival let the kids order whatever they want). Disney assigns you to sit with another family for the full cruise. (RCI, Norwegian & Carnival allow you to request a private table every night). While I liked having the bathroom split into two private rooms, the room itself was quite small - smaller than other cruise lines. When you complain about anything to Guest Services, their answer is that they hired many outside agencies to manage specific tasks - and none of them work together. Example - Disney college kids are in the costumes for the photo ops, but I was told that the photographers were a 3rd party company. They also used a 3rd party event planning service to create the schedule showing when characters would appear at specific locations for photo ops. Since none of them collaborated on where and when the characters and photographers should be, the photo experience was very often a chaotic mess!! I even have to give entertainment a low mark due to how disorganized the staff was, and how rude they were to guests when we asked questions. This includes excursions too. My mother travels with us. She uses a scooter due to mobility issues. On a Disney ship, everyone has to gather in a theater or bar before exiting the ship for an excursion. We were told to arrive 15 minutes ahead of everyone else so they could make room for the scooter. When we arrived at the time specified by the Disney staff, we were scolded for arriving early and told to leave the theater area. We returned 15 minutes later (with hundreds of others). Then they couldn't make room for the scooter, we ended up at the back of the theater/back of the line and our tour bus ended up leaving without us. They had to call the bus via radio to have them return for us. And I'm sorry, but I spent TWICE what I usually spend on a cruise in order to take my kids on a Disney cruise. I did not like the number of "Adult only" restaurants and areas of the ship. At one point, my four year old had to use a bathroom on Deck 11 - same deck as the "pools". I was told that half of the bathrooms on that floor are adult only since there is an adult only restaurant on that deck. I was SHOCKED to see Disney turn kids away from a bathroom!!!! NEVER AGAIN!!!! Read Less
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