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29 Helpful Votes
Sail Date: August 2017
I wanted to see Italy, and due to costs for a family of 4 , seeing all the different ports , a cruise seemed the less expensive way to travel, allowing us to try out each spot so we could make a return trip for a longer stay in the ... Read More
I wanted to see Italy, and due to costs for a family of 4 , seeing all the different ports , a cruise seemed the less expensive way to travel, allowing us to try out each spot so we could make a return trip for a longer stay in the future. A friend had booked Disney Magic and loved cruising with them prior, so i jumped on board, literally. Alcohol policy: You are now permitted to bring 2 bottles of wine or 6 CANS of beer per adult on the cruise and at each port. This is the way to go. We took our own glass of wine to dinners, and poured our own beers during the day as Alcohol is VERY expensive on any cruise ship, example is they were selling 20 Corona beers with a cooler for $130.00 US. A glass of wine is $13 Can, cappuccinos $4 US. Hint: Take on your own water bottle and refill as you need too, they sell you water for the excursions with a mini cooler for over 40 dollars. CHECKING INN: easy, quick and efficient ROOMS: not having anything to compare the room too as this was my first cruise, it was 200 sq feet, 2 bathrooms, one with a sink and toilet, one with a shower and sink. we had an inside cabin.. room 2068.. DO NOT TAKE THIS ROOM..it is a great clean room, but it is right under the main lobby where all the characters and little ones meet, nightly live music and stays active until 11pm every night. Also we were on top of the hydrolic pistons that are very noisy and go off every 3 mins or so especially when you arrive at port. Sleep was not happening, we did ask for a different room but they were fully booked, after the 4th night i was so tired i could have cried, i went back and some people hadn't reembarked so we given a different room. Thank you Disney FOOD: you will not be hungry. no complaints at all, nothing bad to say , there is something for everyone almost 18 hours a day, plus room service at no cost , only tipping. SERVICE: I have never seen so many happy workers, all smiles and accommodating. My servers for the trip Duante and Noel were AWESOME.. I MEAN THE BEST SERVERS I HAVE EVER HAD. They even cut up my sons chicken from the bone..Its a hard life being on a cruise ship, long hours, time away from family yet these fellas do their jobs with a smile and such happiness and kindness. Thank you. EXCURSIONS: SHIP ONES.. DO NOT DO.....They are way over priced and not what they appear.. you can do all the ports on your own for a 1/4 of the cost. Hint.. don't be the first off the ship, be one of the last ones, the cabs that are left are willing to haggle the price so they don't leave without a fare. and you end up with your own tour guide, we did this for all ports and had no troubles and saved over 3000$ doing it this way. The excursions for a family of 4 range from 500 euro - 1000 euro, and the Euro is 1.60 .. so you are paying up to 1200 $ for one day out, and that does not include any food or entrance fees.. Send me any questions regarding excursions. I would not suggest taking a young one to Pompeii, you can stay for a week and never see the whole town, its hot, little shade ,one restaurant that is very busy and tons of walking on old stone that is slippery and steep. Colosuim and Vatican: def take a cab and pay for a tour guide that offers you front of the line, worth it or you will spend your day in line waiting.. Vatican is 4 hour wait . CRUISE SHIP: Clean clean clean.. they are very aware of germs and you use bacterial wipes before entering any place of food. but for anyone over the age of 7, there is little to do on the ship on sea days, there is an adult pool that is quite small, a Brilliant gym, but anything else is cost. bingo is 50 dollars. other than that they do have a daily agenda , but nothing that would make you jump up and down .. keeping in mind its a Disney cruise, they really are geared to kids, which run around the ship laughing and dressed in super hero costumes and princess dresses all day. movies are run all day on a big screen for the kids, and there are 2 water slides and a teeny tiny kids pool that was packed like sardines, and had to be evacuated once a day for poop clean up. We didn't see any shows, as our dinner seating was 815 , and by the time you have finished its close to 10 pm and i had a teen that couldn't come into any of the pubs or discos, so we didn't go. I was disappointed with Disney charging 6 dollars for a small box of popcorn at the movie theater.. come on Disney, that cost you 50 cents to make, we paid over 9 thousand , you can't give the popcorn to the kids.. that ticked me off, its a money maker, every where you turn, for photos, for bottles water to the alcohol and the disney store, they are making a good coin, so be prepared to have some type of tab when you check out. Personally, i wouldn't do another cruise, was not my thing, to much down time, pool too small, drinks overpriced, excursions are a total rip off.. you pay a lot to take one of these, I did expect more wow and a bigger ship. But if you have princess's and princes who are Disney mad, they would have a blast. Read Less
34 Helpful Votes
Sail Date: November 2016
We picked Disney Cruise mainly because of the focus on younger kids. Based on all the reviews I've read this is supposed to be the best cruise for kids (with no casino and has many kids focused activities such as the Oceaneer Club and ... Read More
We picked Disney Cruise mainly because of the focus on younger kids. Based on all the reviews I've read this is supposed to be the best cruise for kids (with no casino and has many kids focused activities such as the Oceaneer Club and Lab.) This is our first cruise ever so I cannot compare it with other cruises. My original expectation was that the kids would spend most of the time in the youth clubs doing interesting activates while the adults can relax and do some exercises to work off the calories. I also expected to go swimming as a family at least once per day so we could . However, the experience was not exactly what I expected. We were on the Very Merrytime Cruise during the week of Thanksgiving. As expected it is extremely crowded. It took quite a while for the lug gages to show up, otherwise the embarkation and disembarkation went just fine. The ship is in a great condition and the room is exceptionally clean. I travel a lot for work and the cleanliness is definitely on par with the best hotels I've stayed. Also the stateroom host did above and beyond to entertain my kids. The room and his service were the best part of the trip . The 3 stage shows were good but definitely not on par with those at Disneyland and Disney World, none of them was memorable and the plots were all very uninteresting or simplistic despite good individual performance. The kids (6 and 9) also enjoyed the new movie "Moana". The swimming pools were really small for the number of people onboard. It was simply impossible to "swim" much with so many people in the pools. My kids were only able to swim on the second day because we chose not to visit Nassau and on the third day at Castaway Cay. The kids clubs were totally not what we expected. We registered the kids on the first day and my wife immediately had concerns regarding the electronic toys and video games. After a couple hours, the activities there simply could not keep the kids interested. In addition, I didn't like that the kids were fed mostly unhealthy, deep fried foods for dinner! Actually, the reason we had the kids there for dinner was due to the terrible "second seating" we were assigned to. On the first day, we were very tired and the kids were starving while suffering from motion sickness. But we could not go to dinner because people in "second seating" can only go in after 8:15PM, in addition Disney shut down the buffet restaurant "Cabanas" during dinner times except for the party night. (I read other reviews it was sometimes available for sit in dinners as an alternative to formal dining, it would have been nice!) We ate at the "royal" garden on the first night at a very narrow place and Disney assigned another family to sit at the same table. It was a very awkward situation so they reseated them for the remainder of the trip. Even so, the location was not ideal and possibly due to that the waiters rarely come back other than delivering foods. We asked to be switched to the "first seating" but was immediately shut down with an excuse that "first seating is overbooked". So every night we ate late, went to sleep late, but still have to wake up very early to "meet the princess" or attend other activities. It was a very exhausting and painful experience and nothing like the "relaxing cruise" I was expecting. Despite all the bad experiences, Disney asked us to pay an extra $240 of tips on top of the almost 7k we already paid for the rooms. That is divided by $40 for dinner each night and $20 for housekeeping. I'd say my stateroom host absolutely deserves his $20. But the dinner service while good was just on par with other high-end restaurant. And the dinner experience has been consistently horrible despite friendly table services. The environment was always very closed, crowded, and uninteresting. The late dinners made the kids starve and then eat too much. I too suffer from digestion problems every single night. This totally ruined the experience. Castaway Cay was the only better part of the trip. It was extremely clean and the sand was very nice. My kids were able to swim in the sea and we all biked together as a family. Still, the open areas on the island are too small for any serious exploration, and a very beautiful beach was a designated "adult only" area. So I really felt a bit underwhelming. I also feel that Disney might be trying to save money by cutting corners: Offer cheaper, unhealthy kids menus items that cost maybe $10 per meal, shut down Cabanas at nights to save costs, charge extra fees for almost any drink other than fountain drinks, including bottled water. On the show last night the entertainment director said that we may miss the ship, but sorry, I don't miss it at all and I am more than happy to get off the ship and never come back ever again. I think for the same money we would have a far better experience by simply staying a week in a Disney World resort hotel. Read Less
18 Helpful Votes
Sail Date: May 2016
My parents surprised my sister and I about this cruise. We thought we were just going to the beach for a couple of days before heading to Disneyworld. The port was right next to the beach we were so-called "going to". They took ... Read More
My parents surprised my sister and I about this cruise. We thought we were just going to the beach for a couple of days before heading to Disneyworld. The port was right next to the beach we were so-called "going to". They took us down by the cruise and told us we were going on it for the next few days! We were stoked!! The Disney Dream is definitely worth the money it costs, along with any other Disney vacation, destination, etc. However, Disney Dream is apparently the best of the best. It was voted the best of even all the Disney cruise ships! On the Disney Dream, you will never find yourself bored. Whether you are lounging by the pool watching a Disney movie on the giant screen, eating your fourteenth ice cream cone of the day (because hey, it's unlimited!!), or trying something new in the many activities Disney has available for children or adults, you will always be entertained. The rooms: Never being on a cruise before, I did not know what to expect. However, I knew that the rooms would be tiny. But upon getting into our room that was for four of us, I wasn't disappointed. Although small, because hey you're on a ship with 4000 other people, it wasn't crammed at all. We were even lucky enough to have a small deck that we could go out on and see the ocean. The rooms had a desk, a bed, a couch that converted into bunk beds every night (thank you housekeepers!!), closet space, a tv, a shower room with a sink, and a toilet with a sink. It was enough because no one spent much time in the rooms since there was so much to do. The food: Disney Dream had quite a few different restaurant options but generally had three different dinners that they would rotate the guests through along with two that you could pay extra for but you would need to make reservations. The best dinner setting was definitely at the Animator's Palette. It was totally Disney-fied. Check that place out and take pictures because it's so unique! But besides that, the food was great, nothing to complain about. They made sure they had a variety each day so you weren't stuck eating the same thing four or five days in a row. Although Disney is pointed more towards kids, they had a lot of fancy options for food which made it interesting. The activities: When you get on the cruise, make sure you download the Disney Cruise app. It gets you hooked up with the temporarily free wifi but it has an hour by hour list each day of the activities. Take advantage of all the cool things they have going on around the cruise, you won't want to miss out on it. Especially the shows and events they have constantly. Do not convince yourself that you are too old to do different things because you are not. Enjoy the cruise while you're on it!! The shows: The shows were phenomenal, as all Disney shows are. What was so interesting is that they would take the same Disney characters you've always known, and put them with a different story line. It made it entertaining and the audience were always encouraged to cheer once they saw their favorite characters take the stage. The staff: I cannot stress this enough. The staff were unlike any staff I've ever seen. They were always happy, always smiling, always helpful. You were never afraid to approach a staff member for any questions or anything you might want to say. They love to engage with you and ensure that your time is worthwhile. Now the entertainment staff was unbelievable. They're the ones who put on the shows, played the characters for meet and greets, and were constantly in front of the people. They definitely do their job well. Bravo! Disney Dream was unlike any other cruise I will probably ever go on and just want to encourage anybody thinking about taking this cruise, DO IT!!! Every penny is worth it. My sister and I are 21 and 17 and we had just as much fun as a 5 year old would have. But also seeing all the childrens' faces light up on this cruise made me happier, and I know it will fill any parent with joy seeing the look on their own child's face on this cruise. I 100% love this cruise and will continue to applaud it and talk about it to anyone who will listen. Thank you Disney Dream for making all of my dreams come true! Read Less
1 Helpful Vote
Sail Date: May 2016
we love Disney Dream, they think about all the details, ship its so beautiful, crew members did a great a job. They take care of any detail. The shows was the best, we have so much fun, the kids enjoy and loved it. there is a lot to ... Read More
we love Disney Dream, they think about all the details, ship its so beautiful, crew members did a great a job. They take care of any detail. The shows was the best, we have so much fun, the kids enjoy and loved it. there is a lot to do, and they have special zone for only adults if you want some quite time. they make all passanger feel good. Dinner was amazing, really good quality of food. Now we are thinking to do a longer Disney cruise we had so much fun and good time that the time on board felt so short. We loved the aqua duck!!!!! Este fue nuestro primer crucero y creo que acertamos perfecto con elegir la Linea Disney Cruice, nuestra experiencia fue fantástica, la calidad del servicio, del personal tanto de los restaurantes como el personal de aseo y servicios generales es maravilloso. Se esfuerzan por entregarte un grato momento. Definitivamente tomaremos un nuevo crucero disney, ahora mas largo ya que nos quedamos con gusto a poco. No nos queriamos bajar!!!! Read Less
8 Helpful Votes
Sail Date: April 2016
The Disney Dream was the first cruise for any of our family with 2 & 7 y.o girls. The overall experience of the cruise was amazing. It takes a lot of organisation to get things done but there was not a minute of boredom/downtime during ... Read More
The Disney Dream was the first cruise for any of our family with 2 & 7 y.o girls. The overall experience of the cruise was amazing. It takes a lot of organisation to get things done but there was not a minute of boredom/downtime during the 3 night sailing. The ports we stopped at were Nassau and Castaway. We only got off the ship for a short period at each. At Nassau we visited the Blue Lagoon Dolphin experience, expensive but a worthy attraction. The weather at Castaway Cay was lousy so we just had got off to take a look and hopped back on after 90 minutes or so. The advantage to this was while we were back on the ship it was much emptier, so could explore and experience without crowds. Food during the day was sub-par, but evening meals at restaurants were excellent, with great service staff. Skip Flo's Cafe and head to Cabanas for lunch, much better standard of food, but still so-so. We didn't use the kids clubs, we like being able to spend time with the kids during holidays, but they looked great. There are two theatres on-board, one showing movies, and the other with live productions. Only got to two of the three live shows and regretted we missed the first one. On day 1 we were getting our bearings and weren't sure how everything worked so missed out. The movie theatre was huge and comfortable with great sound and vision and was alternating between SW The Force Awakens and Zootopia. There is a detective game for the kids where they can track down a painting thief onboard, using some Disney digital magic - make sure you do it if you have pre-teen kids, good fun. If you use Disney Cruise coach transfers, your luggage is collected from the airport for you and arrives outside your stateroom, sooooo easy, especially with young kids. We boarded at 1pm with a few hours to kill before setting sail, it was a bit daunting entering the lobby and not knowing where to head, but basically the ship is yours to do as you wish, head up to the pools and relax while having a bite to eat and watching a movie on the massive outdoor screen. Access to your stateroom is from 1.30pm. Almost all the staff (cast members) we enountered were excellent, happy and helpful. Be prepared for financial extortion, buy hey, you're on holidays and that's what happens everyone wants whatever they can get from you... Thankfully at US$12 a beer we're not big drinkers and had no problems getting through a few days dry! Disney has set the bar pretty high, I'd definitely recommend this as a great although expensive family holiday and it has whet the appetite for future crusing. Read Less
5 Helpful Votes
Sail Date: February 2016
My husband and I decided to take our first cruise ever on the Disney Magic without our kids. Honestly, we hardly even noticed the kids on the ship the entire cruise. Disney sure knows how to keep them occupied. We flew in the night ... Read More
My husband and I decided to take our first cruise ever on the Disney Magic without our kids. Honestly, we hardly even noticed the kids on the ship the entire cruise. Disney sure knows how to keep them occupied. We flew in the night before and decided to stay at the Hyatt the night before since it was in the airport and close to the Disney transportation. Hyatt does have this thing where you let them know at check in that you are taking the Disney transportation and they ask you to leave your luggage in your stateroom with your disney tags and someone will come by and get them and then the next time you see it is at your stateroom on the ship. It was so convenient to not have to lug all our bags around the airport. We took the Disney transportation from MCO to the port with no issues. Embarkation was easy considering we've never done any cruising in our lives and everyone was so helpful. We were assigned a table with two other couples (which we were really glad as we are people persons and wanted to get to know others). Everyone we came in contact with just kept saying "Disney knows how to do it" when they compared it to all their other cruises on other cruise ships. We only ate in the dining rooms for dinner and did the little eateries on the top deck whenever we felt like it. Food was pretty good and if you didnt like something, they were always glad to bring you something else. We decided to book our own excursion when we got to Nassau as none of the Disney ones looked interesting with the cost associated with it. We booked through Cheryl's Bahamas Taxi and Private Tours about 6 months before our sail date as we noticed there were 5 other cruises due at the port the same day. We were able to get 4 full hours of tour time all over the entire island for about $40 per hour (it is $50 per hour for 3 or more people). We never felt rushed and have already referred them to others that are traveling to the Bahamas. Debarkment was easy also. We didnt do the early walk off but we also didnt want to wait till 8am to eat breakfast (we had late dining so we were assigned 8am for breakfast). We decided to go to the buffet and grab a quick bite before debarking so we could avoid all the lines at customs. This worked perfectly as we had absolutely no wait time to leave the customs area. We did not take the Disney transportation back to the airport and instead opted to rent a car and drive to another area of Florida to continue our vacation for another few days. It was very easy to find where we were to stand for Thrifty car rental shuttle but dang, dont plan on being in a rush to get a rental. Extremely slow and we waited at least 1/2 hour before the shuttle came by. Then we had to go to other cruise ship locations to pick up others. If you dont have a reservation beforehand, dont plan on any rental company having extra cars. Thrifty had exactly the amount of cars needed. My husband and I relaxed the entire cruise and have already planned on taking our kids on the next Disney cruise in September Read Less
5 Helpful Votes
Sail Date: February 2016
My husband and I took this cruise because we have never taken one before. We both visit Disney World once or twice a year so what better way to try out a cruise than to go with our favorite vacation company? Wrong. First, we decided to ... Read More
My husband and I took this cruise because we have never taken one before. We both visit Disney World once or twice a year so what better way to try out a cruise than to go with our favorite vacation company? Wrong. First, we decided to stay in All Star Sports Resort the night before and the night after the cruise, so we didn't have to worry about flights causing problems. (which that part was a good idea, had a major delay with the flight down there) The Cruise Line Magical Express ride to Port Canaveral was fine, just like a normal ride from the airport. After we got there, the lines were long, but moved fairly quickly and before we knew it we were on the ship and in our room. The room was nice #9666. Had a veranda. We really didn't like being at the back of the ship though. We learned that at ever port, we got bounced out of bed by the vibration of the ship pulling into port. We had major expectations for great food on this ship because that's the best part of going to WDW. We were very disappointed. I guess the food is more appealing for children. Food at the buffet was cafeteria quality and is only open during weird times. A buffet like this should always be open. The portions of food at the main dining areas is so small you have to order more than one thing to feel like you have eaten. And the options are terrible. There isn't much for adults to do on this ship that don't require you spending more money. There is a movie theater but the parents that bring their kids in there don't care what they do. We watched one movie and the children in front of us kept hitting my husband in the knees with their plastic cup and there was another child in our row that kept getting up and leaving and coming back, making us stand up each time for him to get by. There is supposedly a lot for children to do, but we saw them everywhere with the parents. The pools and hot tubs are tiny. The hot tubs are gross. At one point there had to be 30 people in this troth like hot tub all packed in there together, with kids. We thought the room service was going to be a nice addition, the food was horrible. The burger was like a hockey puck. Frozen type pizza and cold fries. The staff was great. They at least have that part right. The worst part was the last day. Disembarkation day. The night before we are invited to attend breakfast at 8am but then get a notice telling us that because we are taking cruise line transportation we have to be off the ship by 8:15am for an on time departing for 9:15am. We were also informed that buses leaver every 30 minutes. Ok, so we didn't eat breakfast, we hurried down and were off the ship and on the bus by 8am.........that bus didn't leave until every seat had been filled and it was almost 10am. Add that to the hour long drive and we were on the bus for over 3 hours. All those other people got to eat breakfast and we had to wait on them! I really wish we had not picked this cruise line as our first trial. It might be a great place if you have kids with you, but not so much if you are just a couple traveling alone. Read Less
15 Helpful Votes
Sail Date: February 2016
This was our first cruise ever. We used our DVC points and figured we would try a 3 day just in case we didn't like it. I don't even have the words to describe what an amazing time we had. The ship was immaculate, our outside state room ... Read More
This was our first cruise ever. We used our DVC points and figured we would try a 3 day just in case we didn't like it. I don't even have the words to describe what an amazing time we had. The ship was immaculate, our outside state room was more roomy than I had imagined and very comfortable. There were so many activities of all different kinds it was difficult to choose. I love they way they had you covered from soup to nuts, they guided you through everything and made all the transitions very easy. Embarking and disembarking were very smooth. My son is 15 so we are pretty much done with characters and all that kiddy stuff. Luckily this ship didn't shove "Disney" down your face. They had areas for the younger kids to do all that fun stuff and other areas for adults only. My son decided to check out the Vibe club which was for 14 to 17 yo and we practically never saw him he loved it so much! This left us free to check out the night clubs and adult events they had which we definitely enjoyed. He even begged us to do the vibe excursion on their private island and the price was so reasonable we let him to it and he can't stop talking about all the fun he had. Our room was cleaned twice a day. Our state room hostess(not sure what they are called) Vickie was wonderful. Always looking out for our son and making sure we were comfortable. We really got to know everyone. I loved that our servers at dinner stayed with us the whole trip. We got the chance to eat at each different main dining spots and they knew exactly who we were and had our drinks ready for us each night. Yes the 8:30 shows were definitely geared towards families with younger kids but my husband and I went each night and enjoyed them and then did the trivia challenges or the nightclubs. Like I said there was so much to do and every night you had a list of activities and you could look on the ships app as well. We booked an excursion at Atlantis in the Bahamas and thought it was well worth it, they even gave us a dining voucher and on Castaway cay we just snorkeled. Lunch was fun on their island and overall I thought the food was very good. After the cruse we stayed on property at Saratoga springs which is my home resort. We love it there but you find yourself comparing the amazing service on the cruise to everything else and it pales in comparison. We will be looking into booking another cruise real soon! Read Less
12 Helpful Votes
Sail Date: February 2016
The Disney Dream is a beautiful ship with lots to do and see. We went on a four night cruise which was perfect for us after spending a week in Orlando visiting the Disney Parks for 5 of our 7 days there. My wife and I went with our 3 ... Read More
The Disney Dream is a beautiful ship with lots to do and see. We went on a four night cruise which was perfect for us after spending a week in Orlando visiting the Disney Parks for 5 of our 7 days there. My wife and I went with our 3 and a half year old daughter who loves all things princess and a 7 month old. My parents who are in the early 60's joined us as well. Getting on the ship was a breeze. Everyone was very helpful getting our bags out of our van and the lineup moved very quickly for getting our boarding pass. We probably spent 30 minutes from parking the van to getting onto the ship and it would have been sooner if my wife didn't stop to breastfeed our baby. We got to the port around 11am and were on the ship before Noon. I went right away to lineup to get passes for Princess Gathering and Anna and Elsa meet and greet while the rest of the family got food. That lineup took about 30-40 minutes and was a drag but it is a must if your children want to meet the princesses. It is an easy way to get most of the character meetings done in one shot rather than going out of your way to do it each and every day. Since my daughter met them all at the Disney parks she was happy to do this once and didn't care to line up any other times. My wife was really concerned about sea sickness but was never an issue. We felt minor rocking which I would compare to mild turbulence on an airplane. After the first sleep it never bothered me. The pools on Deck 11 for kids are the biggest disappointment of the cruise. There are two very small pools for parents and kids to swim. My daughter loves swimming and she didn't mind how crowded they were but I was constantly getting kicked and pushed by other swimmers while trying to keep my girl out of harm's way. The final straw for me was when a small child dove onto me in the pool. When I got upset at the child he laughed in my face. There is no diving but that doesn't stop children from diving all the time. This probably wouldn't be that big of a problem if parents would supervise their children but many times the parents would just drop there kids by the pool and they would lounge in their chairs. Nemo's reef is a splash pad located near the pools that is a lot safer but still suffers from a lack of parental supervision. Yes, this is a beef I have whether or not I am on a Disney cruise. Unless your child can make safe choices for himself/herself that doesn't affect the other children you should be supervising them. Many times on the little slide in the pool I had to pick up my daughter so the child after her wouldn't slam into her or had to tell them to wait. I had to tell my own daughter to wait at times as well because I didn't want her hurting herself or another child. Overall, a quiet Nemo's reef is a lot of fun. It is usually a lot less busy than the pool. The Oceaneer's club was really fun. My daughter enjoyed it and she can be a clingy 3 year old. She managed to spend 1-2 hours in there before we would get a page to pick her up. There are tonnes of things for the kids to do along with the activities that pop up when characters stop in or the counsellors organize something. The only problem I had with the club is they had so many 'Open Houses' which means you cannot leave your child there during those times. It happened to us several times that we either brought her down and couldn't leave her (she didn't want to go to the Oceaneer's Lab) or we would check Navigator and we would see there was an Open House. Overall, she had a blast and the next time we go she will probably enjoy staying in there for longer. I highly recommend it but check the Navigator to make sure that there isn't an Open House. The only other minor issue I had and is that there are a lot of things that happen really late at night. Pirate Night Fireworks start at 10:30pm. My daughter typically goes to bed around 8pm and she tried her hardest to stay up and could only get to 9:30pm. She was so sad that she missed the Fireworks that when my Dad tried to show her them on his phone she said she didn't want to watch them because it would make her sad. I know I am making a choice as a parent to have my children go to bed earlier but 10:30pm is ridiculous. It was dark by 7pm. We didn't get off at Bahamas and the boat was quieter that day. We have been to Bahamas before and had no desire to do anything there. It was a nice way to enjoy the boat and swim and hang out in Nemo's Reef. Castaway Cay was beautiful. We only hung out on the beach but there were a lot of umbrellas and shade. Food, washrooms, and drinks were close to the beach area. There are so many things to do on the island it would be nice if we would have spent two days there. Since it was only the people from our boat there it really makes for a peaceful visit. I am really looking forward to going there again. Food was good. Last day was a day at sea and the pools were jammed until there was a fouling (poop) in both pools. Then the splash pad became quite busy. It was another great day besides that. The boat is huge and there are always things to do for all age groups all over that you cannot get bored unless you really go out of your way to have fun. I pointed out a bunch of the minor negatives to prepare someone for their cruise. The food was great every night at dinner. Nothing completely blew me away but nothing was bad either. I always enjoyed what I ate and found the dining to be a nice experience. Breakfast and lunches were tasty too. I never felt liked anything I ate was gross or made me feel sick. Make sure you order some 'Mickey Bars' to your room. They are amazing ice cream bars. My wife and I enjoyed them while sitting on our Verandah. The chocolate chip cookies are top notch as well. The onboard detective game is a lot of fun and can kill 40-60 minutes of your day and is a good way to get exercise while having fun walking around the entire ship. Use the stairs for more of a work out. I would say it is for ages 6 and up. I took my 7 month old on the adventure with me and it was a good way to give my wife some time away from the baby. We will definitely book another Disney cruise but we will wait until our youngest is 3 years old so we can bring her to the oceaneer's club and my wife and I can have some alone time knowing that the kids are safe and having fun. I would rate this an 8.5 out of 10. It would have been higher if the pools were bigger and it would most likely be higher the next time we go when we can have both kids in the Oceaneer's club and when they can stay up later for late activities. We will book a 7 Night Cruise next time. Read Less
36 Helpful Votes
Sail Date: January 2016
First time cruisers. Likely, last time cruisers. I really expected to love this. I had never heard anyone who didn't. They say no one does customer service like Disney. This is simply not true. No one extracts money like Disney. ... Read More
First time cruisers. Likely, last time cruisers. I really expected to love this. I had never heard anyone who didn't. They say no one does customer service like Disney. This is simply not true. No one extracts money like Disney. I will say up front that the staff is very good. Our servers, Christy and Chatcha were fantastic and the dinners were enjoyable. The oceaneer lab staff was also very good and my son enjoyed the kids club very much. The kids pools were v small. I understand why-- they become a pee soup of children very quickly and need to be drained and cleaned regularly. My son couldn't really swim in them as they were so jammed packed and getting in with him was unthinkable from a space and disgust point of view. And good luck getting a deck chair. It is so packed and the staff cannot do much about the voracious grandmothers that guard 5-6 empty chairs for kids who never sit in them anyway. We usually enjoy holiday pools with our son, but here there was no place to enjoy a pool together. What irritated me the most, and has stuck with me since, is the nickel and diming ( or scamming of hundreds actually) on what was already an expensive cruise. While the adult areas are quite nice, there are no fountains for soda or juice anywhere near them. You have to schlep down two levels and halfway across the boat or pay the bartender for what is advertised as included. Same for the theatres. No fountain drinks there, so you have to pay for cans of pop and popcorn. Really? Virgin drinks and smoothies, extra. I expected alcohol charges, and the wine prices in the regular restaurants were reasonable. But if you look at the Remy wine list, none of the reasonably priced bottles are on that list--prepare for 100 dollar bottles and up. We cancelled our Remy reservation as they had a problem with my husband's perfectly acceptable dark denim dress jeans paired with a dinner jacket. We agreed to a cancellation fee but were shocked when they charged us the whole fee for dinner for two. $170 for food we didn't eat. I get that cancellations result in lost tips for servers ( who only get paid tips), and thought that paying $25-40 for cancelling would be fair, but charging the whole thing is unconscionable. And I bet none of it went to a server in the end. I raised this issue with the Remy staff, and with guest services, but neither of them had any power to reverse or change the charges, ( everything on the boat is about metrics) putting it on the cruise line on shore to deal with later. I was supposed to get a call from DCL to discuss. No call. As described by the reviewer previous, mechanical difficulties slowed the boat such that castaway cay got skipped. That was to be our only off boat day. We received a $200 onboard credit. Funny how everything else is calculated per person, but not that credit-- we paid for 3 to have that experience. Overall, the boat was nice, the staff was great and my son had some good and fun moments. But the greed that is Disney is what I will remember. And what I will tell people about when they ask. My money is much better spent elsewhere. Read Less
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