1 Disney Fantasy Gourmet Food Cruise Reviews

This was by far the most expensive cruise I've ever sailed and by far my least favorite. The staff was a miserable group of college students. They talked about how they were under contract for 6 months and couldn't wait for it ... Read More
This was by far the most expensive cruise I've ever sailed and by far my least favorite. The staff was a miserable group of college students. They talked about how they were under contract for 6 months and couldn't wait for it to end because they all hated worked for Disney. The food was horrible!!! The main dining room offered Bison, ox tail, wild boar, etc. with very few (sometimes no) traditional choices. And there is NO flexibility with dining time or menu choices. With Royal Caribbean, you can request "My Time" Dining - which means you eat when you are hungry and/or when you are ready. Norwegian & Carnival do something similar. Disney assigns you a time of either 6 or 8:30. No exceptions. Kids order from the same kid menu every day. No exceptions. (RCI, Norwegian & Carnival let the kids order whatever they want). Disney assigns you to sit with another family for the full cruise. (RCI, Norwegian & Carnival allow you to request a private table every night). While I liked having the bathroom split into two private rooms, the room itself was quite small - smaller than other cruise lines. When you complain about anything to Guest Services, their answer is that they hired many outside agencies to manage specific tasks - and none of them work together. Example - Disney college kids are in the costumes for the photo ops, but I was told that the photographers were a 3rd party company. They also used a 3rd party event planning service to create the schedule showing when characters would appear at specific locations for photo ops. Since none of them collaborated on where and when the characters and photographers should be, the photo experience was very often a chaotic mess!! I even have to give entertainment a low mark due to how disorganized the staff was, and how rude they were to guests when we asked questions. This includes excursions too. My mother travels with us. She uses a scooter due to mobility issues. On a Disney ship, everyone has to gather in a theater or bar before exiting the ship for an excursion. We were told to arrive 15 minutes ahead of everyone else so they could make room for the scooter. When we arrived at the time specified by the Disney staff, we were scolded for arriving early and told to leave the theater area. We returned 15 minutes later (with hundreds of others). Then they couldn't make room for the scooter, we ended up at the back of the theater/back of the line and our tour bus ended up leaving without us. They had to call the bus via radio to have them return for us. And I'm sorry, but I spent TWICE what I usually spend on a cruise in order to take my kids on a Disney cruise. I did not like the number of "Adult only" restaurants and areas of the ship. At one point, my four year old had to use a bathroom on Deck 11 - same deck as the "pools". I was told that half of the bathrooms on that floor are adult only since there is an adult only restaurant on that deck. I was SHOCKED to see Disney turn kids away from a bathroom!!!! NEVER AGAIN!!!! Read Less
Sail Date September 2015
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.3
Entertainment 5.0 4.5
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.0
Rates 4.0 4.0

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