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67 Disney Eastern Caribbean Cruise Reviews

In general I think Disney does a terrific job of embarkation and disembarkation compared to other cruise lines I’ve experienced. There is a line to stand in to get your initial embarkation “ticket”, and the woman who served us was a ... Read More
In general I think Disney does a terrific job of embarkation and disembarkation compared to other cruise lines I’ve experienced. There is a line to stand in to get your initial embarkation “ticket”, and the woman who served us was a bit of an idiot, including writing the wrong stateroom numbers on our boarding passes, but otherwise it was smooth. The only other thing which was TERRIBLY annoying at embarkation is that they don’t tell you you cannot bring any food on board so the many $$ of snacks we had with us were all thrown away. Disembarkation was similarly smooth except at Disney Cay because our arrival was so delayed that there were huge crowds waiting to get off and it was a long time before they got things organized and started letting people off. The staterooms are very spacious and well appointed. Only two annoyances - first, we had side by side staterooms and wanted the decks to be left adjoining but regardless of repeated requests it never happened; also, one day when I was relaxing and reading on my deck they were washing the deck above me and soaked me with dirty water - not cool! It was very annoying that they never seemed to announce time changes which caused us a great deal of confusion as we changed time zones several times during the cruise - in general I felt communication during the cruise was lacking. The everything free except alcohol isn’t really true. For example, I like to drink plain soda water - only available at bars and not free - really??? Also there is an ice cream and candy store where everything costs money, as does popcorn at movies and shows. That said, the food generally was fabulous - above average for cruise food - and constantly available with good service. The teen club was a lot of fun for our two teens. I thought the kids club was absolutely fabulous but my six year old didn’t really like it as they didn’t have as high a counselor to child ratio as she has experienced in other vacation situations. I think if you have a child who is more outgoing and curious they would really have a fabulous time. The two shows we saw - Aladdin and Frozen were spectacular with amazing performers. The app is very helpful and we all used it and the free chat it enables throughout the cruise. A great choice for family cruising. Read Less
Sail Date March 2020
We selected this cruise because our first itinerary was a 3-Night Bahamian on the Wonder in February 2018, and that was much too short. This was a longer option, now that we knew we liked cruising, on a ship that was new to us, and nearly ... Read More
We selected this cruise because our first itinerary was a 3-Night Bahamian on the Wonder in February 2018, and that was much too short. This was a longer option, now that we knew we liked cruising, on a ship that was new to us, and nearly everyone I know recommended the Eastern Caribbean over the Western. The Very Merrytime designation was just a bonus. The travelers were myself, 28, and my mom, 62. Embarkation was a bit of a mess. I dropped my mom off around 1:15 while I went to return our rental car at Alamo. The security line was very, very long when I dropped her off - people were being held outside at the drop off point. Not quite as bad when I returned. I later heard there had been an issue with scanning people onboard the ship, so everyone was getting checked in just fine, but the computers to scan their Key to the World and mark them as "onboard" was down. They were manually writing people down with pen and paper! By the time I made it into the actual terminal my mom was literally the next person for the check in counter so that was perfect timing. We chose a later Arrival Time because we know staterooms are ready around 1:30 and we like to go straight there and drop things off. This was a perfect strategy. Our stateroom was a Category 9B Deluxe Oceanview Stateroom, #2010. I selected this because it was not too far forward, close to the laundry room, and I've heard low deck/midship is good for minimizing motion sickness. We enjoyed this room quite a lot. Very minimal noise, except around 11:15pm when they would vacuum Mickey's Mainsail above us, and occasionally drop things. I loved that the porthole was big enough to sit in! Not the same size as the very large ones in the Category 8 rooms, but still big and cushioned. We felt the room was an adequate size and there was plenty of storage. We did seem to have difficulty finding a good temperature - the thermostat only has five options and it seemed to always be too hot or too cold. Our stateroom host was Richard and we loved him! So attentive and thorough. Only potential negative to Deck 2 is that there's no access to the aft elevators. Dining: Akemi was our server and she was delightful! I'd request her again in a heartbeat. Yasa, our assistant server, didn't really shine until the second to last night. He wasn't great about keeping water refilled. Our second to last night he made us little origami puppies out of the children's menu. We felt the food was adequate. I selected second dining (8:15) in the hopes it would be a little quieter with fewer children, plus I'm from the west coast and I thought it would be good for my internal time change. I still think it was a good decision but my mom said she would prefer first seating (5:45) in the future. Did not really care for the Pirate night menu. One thing I think Disney could do better is to switch up the menus between ships. Animator's Palate and Royal Court are the same as AP and Triton's on the Wonder, and Enchanted Garden has elements of Tiana's Place (same goes for the restaurants on Magic and Dream). We did not dine at Palo this time, but we likely will in the future. Remy doesn't appeal. Cabanas was fine for breakfast and lunch. We ate dinner there one night and it was just okay. Service was like molasses slow. The quick service options on Deck 11 weren't great. We ordered burgers one day and they pulled them out of a warming drawer and placed a cold slice of cheese on top. Not impressed! I did think Cookie's Too on Castaway Cay had a great selection and enjoyed lunch there. We also had a nice treat at Sweet On You, which of course does cost extra. A great thing about Disney Cruise Line: the bacon is always crispy! I'd had some really limp bacon at the Yacht Club at Disney World the morning before the cruise so was pleased to get some nice crispy stuff every morning for the week! Entertainment and Activities: Jo, the adult activities hostess, was also in this same position on the Wonder. We LOVED her during that cruise, she was absolutely a highlight, and we were THRILLED to discover she'd be our hostess on the Fantasy as well! We went to music trivia and games for the first several nights and had a blast. One night they, for reasons unknown, decided that music trivia should be in O'Gills instead of The Tube, and not realizing the switch, we showed up late. It was PACKED. No place for us to sit, so we missed out on that trivia. We really enjoyed the show that JunNk put on, and thought the comedian Mark Riccadonna, was funny - apparently stand up comedians are infrequent. We didn't play Bingo until the last day and wished we had done so earlier, super fun (but pricey). The people in front of us won the $9,000+ snowball jackpot! The Merrytime Activities were not as great as I was hoping for. There's only one tree lighting, on the first night. And there is simply not enough room surrounding the lobby atrium for everyone who wants to view it to be able to. We missed Santa's Winter Wonderland Ball. Other activities conflicted with other things we wanted to do. The decorations were beautiful though! And I finally got to meet Belle in her Christmas gown, which has been a lifelong dream of mine. Aladdin: A Musical Spectacular - not a favorite. They "revamped" it and they went way too heavy on Jasmine's feminist "I am woman, hear me roar" stance, in my opinion. The carpet didn't fly over the heads of the audience, there were no elephants parading down the aisles. Genie wasn't really laugh-out-loud funny to me. I much preferred the now retired version at Disney California Adventure Park. Frozen: A Musical Spectacular - we also saw this on the Wonder and we like it a lot. They showed this on Thursday night, second to last. I wish they would have performed it earlier, because they showed Frozen II as the nightly show on Tuesday (which we thought was great, probably better than the first!). Would have been nice to see the stage version as a recap before the second movie. Disney's Believe - the best of the lot. Liked that there were songs from "different" movies (Jungle Book, Mary Poppins) and not just the same Lion King, Aladdin, Beauty and the Beast montage that Disney loves to show (though of course, they included those too). Movies - in general, just okay. Not a lot of Christmas options and the few they had were on Funnel Vision, not in the movie theater. Heavy on Maleficent II and Dumbo, no options for Frozen II until after they'd shown it as the nightly show, despite it being out for over a week by that point. Descendants featured heavily on Funnel Vision. Aqua Duck: not worth the hype, in my opinion. Rode it the day we were in St. Thomas. The first half is fun with the little dips, but from the time it curves around the deck and the whole second half it's a snore...just a straight line. Goofy Golf was fun, we played it one night. It was just us and one other group, but that group had six people and took forever. We ended up skipping a hole and coming back to it to pass them. Rainforest Room doubled in price earlier this year and I'm really not sure it's worth it anymore. It's about $34/person/day for the one day passes purchased prior to sailing, with the ridiculous auto gratuity added in. This doesn't include the salt scrubs, which are about $15 extra. We enjoyed the heated loungers, the showers were fun for a minute, the hot tub was nice but the design is weird and only seats really two people per tub, and I don't particularly enjoy the sauna/steam rooms. I wanted to shower in the changing rooms but apparently they don't provide washcloths? Could not find them anywhere if they do. My mom ended up booking one of the onboard specials for a full body + ankle/foot/scalp massage and a facial. She loved it at the time but was really uncomfortably sore the next day and missed a lot of time on Castaway Cay because of it. Tortola: We did the Island Drive and Beach Break. It was the cheapest option for this port. The roads/driving...I was not convinced we'd make it back to the ship in one piece, honestly. The description mentions a 35 minute stop at Sky World with shopping. Uh, we were there for legitimately 10 minutes and I saw no shopping available. It was also like 9am so the restaurant wasn't running. We got lukewarm bottled water, a couple minutes to take pictures and use the restroom - the observation deck was extra? - then back on the bus. Cane Garden Bay Beach was beautiful but my mom got knocked over by some waves that soured her experience. Beach chairs were included, but they're set up very close to the water and the tide kept sweeping away people's shoes. They gave us coupons for another free drink but wouldn't let us have water because it came in a glass so we couldn't take it with us. Probably wouldn't get off the ship if we returned to this port. St. Thomas: Chose the Ultimate Island Experience here, again one of the less expensive options. Magens Bay Beach was even better than Cane Garden Bay, but you had to rent chairs if you wanted them, and they charge a deposit which can only be paid in cash - we didn't bring any! Waves less strong here, and our shuttle was the first to arrive that morning so the beach was nearly empty. We liked the stop at Mountain Top and found some nice, reasonably priced souvenirs. Would have enjoyed a little more time there. The end of the excursion is where things went downhill. They drop you off downtown for "shopping". What this actually is involves being heckled by locals to look at their handmade goods, being aggressively approached by taxi drivers despite having wristbands indicating we were part of a group, and having a man hustling us into a nearby jewlery shop with no option to say no. My mom asked why we couldn't just use one of the taxi drivers to take us back to the ship sooner than our prearranged transport (which turned out to be via ferry, which isn't mentioned anywhere) and I pointed out again - no cash. Would choose a different excursion next time - no one said anything negative about St John! Castaway Cay: I was happy I had more time to explore the island this visit. Pelican Plunge is fun, I met a bunch of characters, did some snorkeling. The snorkeling was a bust because no matter what I do, the mouthpiece never fits me correctly and I always end up breathing in salt water. I wanted to go out to the deeper "trail" but between the mouthpiece and the buoyant snorkel vest, it was too much effort. I did the Getaway Package (we'd done the Stingrays previously). Floated in the Family Beach area for a short while. Rented my bike out at Serenity Bay and did both bike trails. The trail to the Observation Tower was obviously more popular, and I think a lot of people don't know about the second trail that runs parallel to Serenity Bay. Next time I think I'll just do the float rental and enjoy time on the beach itself. It's not like the view on the bike trail changes, and unless I invest in my own snorkel gear, I give up on that (it's a recurring problem for me, not just this instance). Note that we found the shirt selection a little lacking in sizes - nothing bigger than an XL on the island! Photo Package: We pre-purchased the all inclusive package, which costs $50 more if bought onboard. They will completely refund you or allow you to downgrade to the 10 or 20 image options if you're not happy. I was pleased with our photos on the last cruise so went this route this time. A lot of the special backgrounds in the atrium have a very long wait. On formal night, the line to take pictures in front of the Christmas tree was literally the slowest moving line I've ever experienced for anything. The pick up for the USB on disembarkation morning was quick and easy. Disembarkation: Since we had second seating, we would have had the later breakfast, and I wanted to get off the ship sooner than that to head to Universal Orlando. We went to Cabanas, where I was very surprised to see a full breakfast buffet, not the continental options I was expecting! The line to disembark seemed very long and slow moving, and other more experienced cruisers said this was the slowest it's ever been for them. My mom was able to do airline check in via JetBlue so we didn't have to collect her bags, but since I was staying in Orlando for a few more days, we did have to find mine. Thankfully the customs line itself moves quickly, especially if you have nothing to declare. Yes, we will cruise again, and booked a placeholder on board. We are strongly considering a Bahamian on the Magic in 2021, just trying to decide between a 5-Night alone, or a 3-Night back-to-back with a 5-Night Western Caribbean to Grand Cayman. Our other option would be one of the Mexican Riviera cruises on the Wonder, but we want to try a new ship, and the Magic stops at Key West, which we are interested in visiting. Read Less
Sail Date November 2019
We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when ... Read More
We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when we checked in and Disney really got people thru the lines at security very efficiently. 2. The staff was excellent. Our room host was amazing, as was our dining team. 3. The shows were very good. I thought we would be seeing the same shows, but they seemed to tweak them a little bit, to make them fresh. Excellent performers. 4. The characters, as always, were very accessible. They would stay around a little longer than the scheduled time to meet all of the guests that were in line. 5. Our stateroom was very clean. 6. The singers in the atrium were entertaining. 7. My kids loved the activities in the Oceaneers lab (ages 5 and 10). They spent a total of 6-7 hours there and wished they had spent more. 8. Cabanas restaurant is very good for a buffet. 9. Trick or treating on ship was fun for all involved The "not to Disney Standard" (I won't use bad) 1. The Fantasy seems to need some TLC. I know it is hard to maintain a boat when it is only in port for less than 12 hours, but it seems to be showing more wear and tear since last year. I noticed last year they were always painting and cleaning areas. This year, parts of the boat were showing rust (I had the same stateroom last year and used it as a good judge). Last year I would say the Fantasy was a 9 out of 10 and now I say it is a 7.5 2. The prices seem to be creeping up on a lot of things from drinks to bingo. 3. I witnessed two different altercations on board with passengers in the theater. All over seating. The staff tried to diffuse the situations, but it was not handled real well. Not sure if there is a good way to fix it, as everyone is fighting for the same seats. I have sat all over the theater and the only seats that are just ok are the ones on stage left lower. 4. The food on the dining rotation was OK. Was better in 2018 5. The fast service at the V8 cafe was fair for food quality. 6. Previously, we were able to use our DVC discount on any gift shop purchases. Now, we had to spend over $50 to use it. Felt a little cheap on Disney to take that away. 7. We did the Halloween on the High Seas cruise. I guess I was expecting more than a 10 minute story and the pumpkin tree coming to life. But that part of the sailing was disappointing (the trick or treat part was fun for the kids). 8. Goofy's sports simulators are worn out. I thought it was just a golf simulator, but it has a variety of games to play. I took my daughter with me and we tried to play golf, but when you hit the ball, it only goes about 100 yards with a driver. Very frustrating on that so we quit and switched to other games. But the screens had dead spots on them and you had to throw in different areas to make it work. A total waste of money. Just a tip, you can take the whole family in with you to do these if you so choose. When you make the RSVP it doesn't really say much about it. Ports of Call St. Kitts We did the beach excursion. It was a short ride from port and got to see some pretty parts of the island. The beach was nice, the staff at the beach was nice and the food and drink were very good. Antigua We did the Stingray adventure. The girls had fun and I would do this again. San Juan This didn't have a lot to do for families, so we did not book any activities. We walked to the old fort (about a half mile from the ship) and took the tour. It was a fun learning experience for all all ages. The only negative is the people trying to sell you stuff as you get off the ship. Cataway Cay As always, this is the best and worst part of the trip. The island is awesome with tons to do. It's the worst because it means vacation is over the next day. But, the snorkeling is fun, the slides are a blast, I did the 5k and it was fun to walk around the island, and overall, it is a great stopover. Overall a very good cruise. But it seems Disney is slipping a touch in quality. Read Less
Sail Date October 2019
We are a late-60s couple who enjoy cruising. This was our fifth cruise, first with Disney. We were traveling with a large family party. We had a very good time, but I thought I would write this review slanted toward older adults who are ... Read More
We are a late-60s couple who enjoy cruising. This was our fifth cruise, first with Disney. We were traveling with a large family party. We had a very good time, but I thought I would write this review slanted toward older adults who are trying to decide if a Disney cruise is right for them. First the bottom line, then the good and the not so great. Bottom line: it was great for an extended family gathering. I am less energetic than my younger relatives and could enjoy quiet time in the adult areas while they were off doing fun family things. We got to gather as a family at night at dinner and enjoyed hearing about their adventures. Are we glad we went? Absolutely. Would we do Disney again just as a couple? No. See below. The good... We thought Disney Fantasy was great. It was spacious, spotless, very well run. The food was great both in Cabanas and in the dining rooms. * Food - We didn't have a single bad meal. We thought it was far superior to Carnival, somewhat better than Norwegian. Not as good as Windstar but Windstar is much smaller and more expensive. The bars were great, bartenders efficient and friendly. * Cabin - Our deluxe oceanview cabin was larger and better organized than similar cabins on other cruises (except, again, for Windstar). * Entertainment - We didn't do any of the shows but our family members who did seemed to enjoy them. We thought pirate night was a lot of fun. * Embarkation - Embarkation and debarkation were efficient. We used the 'don't see your bags until your home airport' option and loved it. * Adult space - Disney did a good job with providing quiet adult-only space. The deck spaces especially were much better than either Carnival or Norwegian ships we have sailed on. The not so great... although I would give Disney high marks overall, some things don't suit everyone. * Disneyfication - we enjoyed seeing the characters and all the branding on board, but for adults without children it is something we wouldn't want to do again except with family. Unless you are a Disney fanatic, once will probably do it for you. * the 'go figure' category - some things just didn't make sense. We were staying at a Disney Resort, which you would figure would get you on the ship at a reasonable time. Not so. We had to have our bags packed and ready at 8:00 a.m., but our transport didn't get there until 12:30, which meant we didn't get on the ship until close to 2:00 p.m. Bummer. * the dining rooms are unavoidably very noisy. Lots of kids, lots of noise. If you are adults sailing alone, probably not your atmosphere of choice. * lack of activities for adults. One of the main reasons we wouldn't do Disney again is that the activities for adults without children was distinctly lacking. A bit of trivia (ok), bingo (been there, done that), and tasting/mixology classes that were booked long before we got to try to sign up for them. We were a bit bored during the day. * the excursions were oriented toward active families. Fair enough - that's the market. But we were disappointed in the range of excursions available. Other cruise lines have done a much better job. * prejudice against first-time cruisers. See above. It seemed to me that Disney was much worse about this than other lines we have used. I know you have to give preference to loyal members, but you should balance that with giving some opportunities to first-timers. So, again, glad we went. Good value, great fun, excellent food. Read Less
Sail Date June 2019
This was my family's first cruise together. Overall we had a very good time, and I think everyone would be game to go again. Background: Husband and I have a 3 and 6 year old, are fairly well traveled and more inclined to cultural ... Read More
This was my family's first cruise together. Overall we had a very good time, and I think everyone would be game to go again. Background: Husband and I have a 3 and 6 year old, are fairly well traveled and more inclined to cultural vacations vs beach. Despite my combing personal navigators, available port excursions, etc., we weren't sure what we'd do on a boat for 7 nights. As it turns out, there was plenty to do. 1. Cabin - was great with ample room and storage. We had a deluxe family verandah room, and the split bathrooms were key. Our attendant kept it very clean and was in our room multiple times a day. We all slept amazingly well. 2. Food - meh. Kids' meals were mac and cheese, pasta, chicken tenders and broccoli everyday. Discovering mid-cruise that the ship had peas onboard was a relief so the kids could at least eat some other green. Everything looked good and seemed fresh, but execution in MDR was about what you'd expect when you have thousands of people to serve. The lobster tail was overcooked and dry, for example. Lamb shank was mostly tender but unevenly cooked, enormous and a bit out of proportion with the rest of the meal. The buffets were very clean and items generally fresh - no real variety and taste wasn't exceptional. Overall, though, we ate well and quickly enough, which isn't easy to say when you've got young ones to feed and yourself. Still, if the MDR was a standalone restaurant in my hometown, I wouldn't necessarily put it on my list of go-to restaurants. 3. Entertainment - was really disappointing, surprisingly. I didn't know the cruise wouldn't feature Aladdin and had been looking forward to it. Believe was pretty good. Wishes was terrible and all about a guy trying to tell his best friend that he's interested. Not really what I want to watch with my 6 yo daughter. There was a clogging act (tap dance with a millennial twist), circus/juggling, and a magician. We went out of our way to attend these performances (with the exception of the magician) and although my kids generally enjoyed it, I wish we didn't bother and instead enjoyed the pool, spa or even Captain Marvel (which we tried to watch but never made) instead. 4. Port Excursions - we handled on our own. Went to Cane Garden Bay one day and Magen's Bay the other. They were relaxing but my kids weren't feeling so hot and very tired so we only stayed for a couple of hours. As travelers who enjoy learning about other cultures, my husband and I realized very quickly that the stops are fun experiences but not really a way to see or learn about a location. I suppose that'd be really hard to do in just a few hours. 5. Kids Club - both kids liked it when we toured and seemed interested and engaged. But on the second night, my daughter felt that one of the counselors had chided her and got turned off. My second was never as into it. They spent limited time in it after that, which I didn't mind because I wanted to spend time with them but it definitely thwarted our plans to have quality adult time together. 6. Service - exceptional. We put down a placeholder and will see if we return - the experience was great enough that I know we'd like to go on a cruise again. But the question I've been asking myself since planning this cruise as to whether it's worth it to spring for Disney over RCCL or another cruise line still remains. Read Less
Sail Date April 2019
We sailed on Disney Fantasy April 6-13 with three generations of family ranging from ages 4 to 77 (our kids are 4 and 5). This was our first Disney cruise although our family has cruised on other lines. Generally expectations were met ... Read More
We sailed on Disney Fantasy April 6-13 with three generations of family ranging from ages 4 to 77 (our kids are 4 and 5). This was our first Disney cruise although our family has cruised on other lines. Generally expectations were met and some surpassed. Disney knows how to make kids happy. Very happy. And keep adults relatively satisfied as well. Service was impeccable. The ship particularly succeeds in its creative details and loads of activities. Complaints are what you would expect of any mass market cruise or amusement park. Yes, there are crowds, the food is average, and there's the near constant upselling. But none of those overly detracted from the experience. Ship. The Fantasy is a large ship, attractive and well-maintained. The pool deck and buffet (Cabana's) are rather crowded, especially on days at sea. The main pools are small and the area around them tight. Same with the adults pool. There is a good portion of the deck reserved for adults but it's towards the bow and can be quite windy. I especially liked the feel of the Currents bar in the adults area with a nice view of the ship and sea. The Aqua Duck slide is fun but with a 30-45 minute wait a time investment. The atrium and interior areas are highlighted by clever and ever-changing digital art. Other than around meal times most of the ship's interior space is not too crowded. As a runner, I appreciated the .4 mile track on Deck 4, by far the best I've seen on a ship. We particularly liked the bar area in the evenings, especially the Irish pub. Bars are concentrated in a single part of the ship. Again, Disney plays to adults too. As for the ship's size, we definitely noticed it. There's a certain anonymity and impersonality that comes with never seeing the same people twice. Room. We were in 6150, a deluxe oceanview with verandah. Because our family had 4 rooms next to each other, the balconies were opened up and combined. Rooms are small but very well-designed. By day they sport a couch and coffee table. At night they are magically transformed into a kids' room with bunk beds and a curtain. The dual bathrooms were novel and useful. Oh, and the towel animals! Each night brought a different creature. Again, Disney has thought of a lot of nice touches. Food. Dining was about what we expected. Main dining room food was average. Surprisingly I thought the seafood dishes were generally better than the meat ones, which were often tough and flavorless. We mostly had breakfasts and lunches at Cabana's, which was fairly uninspiring and chaotic. One bright spot was the unlimited shrimp and crab at lunch. The food by the pool - both selection and quality - was quite poor. It would be nice if overall there were more adventurous options and different cuisines. Food is clearly not Disney's priority. That being said, we had quite good meals at Remy and Palo. Sure, they were splurges but we thought both exceeded expectations and were highlights of the cruise. P.S. The Mickey bars are really good with a nice dark chocolate shell. Service. Wow, the service. If only Disney could train the world. From our stateroom attendant to waiters to staff all over the ship, Disney knows how to make everyone feel special. At one breakfast, the waitress cut our kids' food and wiped their mouths. That itself may be worth the price of admission. And the front desk recovered our 4 year old's lost stuffed Pua all of three times (sadly it met its demise when lost the fourth). The service at Remy and Palo was so attentive as to almost be overwhelming. Kids' Activities. Kids are not bored on the Fantasy. And the kids' club is one of the really nice perks for both kids and adults. We dropped ours off almost every afternoon for a few hours. They seemed to have fun. That said, compared to our last all-inclusive at Club Med where the kids club had full roam of the resort and resort activities, there was something a little disconcerting about arriving each time to find our kids parked in front of a TV or video game. Outside of kids' club, our kids enjoyed the pools, dance parties, character greetings, the Disney Jr. breakfast, etc. Nickel and Diming ($$$). Disney Cruises don't come cheap and once on-board you realize there's a lot more to spend money on. Alcohol, specialty restaurants and shore excursions, fine. But charging extra for soft drinks at meals, lattes, smoothies, ice cream and even popcorn at the theater somewhat offends the idea that you're paying an all-inclusive price in advance. Although those Mickey foam lattes might have been worth the extra expense. Entertainment. The Aladdin show was on hiatus on our cruise. We attended two others - Disney's Wishes and Believe. Both were well done if not cheesy, one with an odd high school relationship plot that seemingly appeals to neither adults nor their young kids who predominate Disney cruises. Both are vehicles for delivering lots of choreographed Disney songs. When asked after the cruise about their favorite experience our kids both said the shows. So again Disney must be doing something right. Our kids also enjoyed the deck shows and other entertainment around the ship. I'd be remiss not to mention the "shows" in Animator's Palate at dinner. These are immensely creative and interactive. I'll echo others' advice that you should make sure to be present at those dinners. Ports. Our cruise sailed to the Eastern Caribbean. In Tortola, with our group of 12, we chartered a private boat through Antilles Power Boats. Rosie and Phil were great hosts and took us around to Norman and Cooper Islands and the Willy T's for lunch. In St. Thomas, we took the ferry from the ship to St. John and a taxi to Trunk Bay. In my view St. John has some of the finest protected beaches in the Caribbean if not the world. And even on cruise ship days they're relatively uncrowded. As for Castaway Cay, it was nice in an artificial Disney World sort of way. If anyone can create an island paradise from scratch it's Disney. But I don't entirely get the profound love for Castaway over on the Disney message boards. We have been to many beaches in the Caribbean and generally prefer the ones without 4,000 people parked on them like sardines. Castaway is unavoidably crowded. That said, the barbecue lunch was one of our better cruise meals, and the 5K "run" (most people walked it) was fun if not a little strange on an unattractive air strip and path around the interior of the island. Take-Aways. For full disclosure, there are people over on the Disney boards who boast of taking 5, 10, 15, 50, 100 (!!) Disney cruises or who regularly vacation at the parks. We are not among them. We enjoy different kinds of travel and intended the Disney cruise likely as a one-time experience. From this perspective, the cruise passed the test. Kids were happy, adults were happy, we went to nice beach destinations and were well taken care of. Worth It? Disney cruises come at a premium, and such a question is subjective and dependent on personal factors. We don't have any regrets doing it, enjoyed the experience and felt good about the trip. Having cruised on most of the other major lines, we don't think anyone does it better for young kids than Disney. Read Less
Sail Date April 2019
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since ... Read More
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since we were on deck 10 at 6:15 - 6:30 every morning someone was on the treadmill above our cabin. We mentioned to the staff but nothing was done. No sleeping in. The steak the first night and at the Windjammer for lunch was very tough. The steak later in the week was excellent. Those were the negative aspects of the cruise. The entertainment was top quality (typical of Disney). The adult area with the pools were very peaceful and the drinks were excellent. The various dinning rooms are always something we look forward to. We spend this getting special coffee and one afternoon Chip and Dale stopped in and had a great time with my wife. (It sounds strange, but it was fun. St Thomas was nice (we went on the party boat to a beach - we have been to St. Thomas several times.) Tortola was fine for a one time visit. We took a bus tour and spent time at a beach. The bus tour felt like you better have for life insurance up to date. St Thomas beach was nicer. The server and assistant server were great at meeting our requests. We would go again but no rooms under the treadmills. Read Less
Sail Date December 2018
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was ... Read More
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was disappointed in kids club - there is a focus on 3-12 year olds and then 14-17, the Edge (13 year old club) wasn't good at all. There weren't many activities and those that there were repeated most days if not throughout. Also, Disney is for kids, right? Wrong when it came to the pools and water activities. 2 year old was secluded to just the splash pad with no options for swimming (no swim diapers) and the 13 year old too young for larger pools but couldn't even get near the 2 small pools (if you can call them that) because so overcrowded especially with adults. I was so looking forward to the food, but felt the quality of the dinner food was OK. Overall, the best thing was the staff and the characters and the time they took with the kids. Just wish there could have been more of a focus on ALL kids and not just one particular age group. Read Less
Sail Date June 2018
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney ... Read More
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney Wonder 15 years ago. So, we were excited to revisit the perennial reader's favorite. We took advantage of the Disney check-in from home, as well as the Disney transport. It was nice to not to have to worry about our bags (which always magically appear onboard in our cabin, after checking in at the airport upon departure). When we landed in Orlando, though, we did not enjoy having to wait at the airport to board our bus for the Port for almost an hour. Not a great way to start our vacation. I think the reason Disney does this, is to manage crowds at the Port, but I think I would rather be waiting at the Port, instead of the airport. This part was not managed well. Once on board the ship, we were simply blown away with all of the design and decor. Each and every space on the ship was designed with thoughtful details (including music in each zone of the ship to create the mood). The selection of colors, textures, tiles, carpets and more was simply exquisite (and even the bathrooms are all specifically designed to fit in each area of the ship - be sure to check out the ones in Tatooine, with their round sliding doors). Activities abounded while on board, but here's what you need to know. Disney has all of their different activities segmented by age. So, if you are traveling with a child who is 18 and a friend who is 17, they will have a hard time trying to do much together on the ship, as Disney is very strict about the age cut-offs for everything. The older kids club goes from 14-17, and my 18 year old was not allowed to participate in their activities. And the "adult-only" areas on the ship, including many of the night-time activities (where drinking age is still 21) is strictly limited to those 18 and older (and this includes the 2 adult-only restaurants). When we asked if our daughter and friend could join us for dinner, we were told no, that the 17-year old would be unable to join (and they assign reservations to each guest, whose age is on file in the computer). So, that was sort of a bummer, because almost ALL of the activities are age-segmented. The onboard shows were amazing!! The two nights of fireworks onboard were pretty spectacular. We were there for the Star Wars Day at Sea. Think more people got into the Pirate night than the Star Wars theme. Think they could have done a better job of enhancing the offerings throughout the day for Star Wars day. We did have a great guest lecturer from Lucasfilms, who oversees all of the design and merchandising for all of the Star Wars films. The food was average, but the service throughout the ship was incredible. They had a ton of staff onboard and their attention to detail was fabulous. There are a couple of pools onboard. Total sensory overload at the main pool during the day with not one, but two pools filled with kids, and really loud movies playing all day long everyday. The adult pool area was better, but not as much ability to be in the sun near the pool. There is an adult-only deck on the top deck, which would be nice, but we had high winds at sea, and the area was not fun to be in. Great bar service at the adult pool area, and there is an additional bar up one deck (Currents), where they have live music (and is the best area on the ship to watch fireworks, if you don't care about seeing the accompanying stage show). Our room, which was an enlarged aft balcony suite, featured a 40' long balcony, which was awesome to have to escape the crowded pool areas. However, the trade-off was the severe vibration from the engines that we experienced a couple nights on our 7-night journey. The furnishings in the room are tired. Time for an update. Overall, it was a fun family trip, but for the money we paid, I would be hard pressed to not want to go back to Regent (we have been spoiled). We will probably wait until we have grandchildren to return back to the Disney ships. Read Less
Sail Date March 2018
I have previously sailed on the Disney Dream (September 2017) and wanted to try a classic ship (March 2018). Although overall I preferred the Dream, I did enjoy the longer cruise. On my week long cruise we visited Castaway Cay on two ... Read More
I have previously sailed on the Disney Dream (September 2017) and wanted to try a classic ship (March 2018). Although overall I preferred the Dream, I did enjoy the longer cruise. On my week long cruise we visited Castaway Cay on two occasions, had three sea days and visited San Juan. We were supposed to visit St Maarten but there was a storm and so we did the two Castaway Cay visits instead. I thoroughly enjoyed the Dining Experiences and the shows in the restaurants, animation night in Animators Palate was great fun and Tiana's Place Mardi Gras was phenomenal. The crew members I could not fault, from our great room host, who kept our room impeccable to our fantastic dining team and all others throughout the ship from Youth Activities to Cruise Staff we had a very enjoyable trip. I Loved the 'Dreams' show in the Walt Disney Theatre and enjoyed time in the Buena Vista Theatre seeing Coco, Thor and A Wrinkle in Time as one of the Sea Days the weather wasn't great. The only thing I would have liked more of was the Marvel Character Meet and Greets as they were always early in the morning or as we were getting ready for show/dinner. Possibly having character meet & greets later in the night like after dinner/show as they always tended to end by 10pm. I also feel their should be more sunbeds in the adult area as you had to be up and at the pool area really early to ensure you got one of the comfortable beds by the adult pools. All in all I would definitely recommend a Disney Cruise, but having stayed in a room with a verandah on the Disney Dream and an inside stateroom on the Disney Wonder I would definitely suggest the verandah. Read Less
Sail Date March 2018
I was invited at the last minute to join a friend. We had an inside cabin on deck 5. I usually sail balconies, so I was a bit weary. Cabin was great, amenities great, Service second to none. Any issues that did arise were dealt with ... Read More
I was invited at the last minute to join a friend. We had an inside cabin on deck 5. I usually sail balconies, so I was a bit weary. Cabin was great, amenities great, Service second to none. Any issues that did arise were dealt with promptly most times. One thing I felt like on my recent cruises with the other lines (Celebrity mostly) was that I was a burden to the staff, the buffet area was always messy, took forever to get things cleaned. Not so on the Disney Wonder. EVERY member of the staff had a smile wherever we met them, no matter what their position. Food was good. Buffet selection had items that many other cruise lines have largely cut back on (fresh smoked salmon, sushi). The future cruise booking desk was the one thing that Disney really needs to work on. Hours were not sufficient, one person couldn't keep up with the line. Drinks were a lot less than on other ships and the fact that you can bring wine in at every port compensated for the fact that they do not offer drink packages in my opinion. Embarkation was sub-par to Disney Standards, apparently due to issues with the terminal in Puerto Rico. Read Less
Sail Date February 2018
This is our second time on the Fantasy, This time with our 2 grandchildren (5, 7) They had the Best time, both stated cruise was better that Walt Disney World and want to do another one! Typical Disney: well organized off and on, lots ... Read More
This is our second time on the Fantasy, This time with our 2 grandchildren (5, 7) They had the Best time, both stated cruise was better that Walt Disney World and want to do another one! Typical Disney: well organized off and on, lots of kids' activities, short wait times for dinner, excellent menu choices for kids and adults. Great shows and excellent service. But our issues: horrible coffee in dining area (every other cruise ship makes decent coffee and I'm not that picky), no bottled water provided for shore excursions, other ships do provide that, noise level in corridors before 7AM and after 10 PM. Flagrant violations of non potty trained children in kids pools; one or both were closed at least one time/day due to "debris" in pool. (once both pools were closed at the same time). Hand washing not enforced in before entering dining rooms -- employees tried but parents and kids just bypassed! Would we do it again, YES! Read Less
Sail Date April 2017
We chose this cruise to coincide with our sons' spring break. This was the first time we were cruising with Disney. Everything was very nice. From the welcome aboard to the dining. The main server at our table (Stipe) went out of ... Read More
We chose this cruise to coincide with our sons' spring break. This was the first time we were cruising with Disney. Everything was very nice. From the welcome aboard to the dining. The main server at our table (Stipe) went out of his way to make sure our boys (8 & 12) were getting something they enjoyed - even if he had to go elsewhere to get it. Our cabin was an interior aft stateroom. It was little cramped, but we kind of expected that. Once the ship picked up speed though, the vibration in that part of the ship was almost unbearable and made sleeping difficult. Entertainment was great especially with the Star Wars day at sea. Food was great. Aquaduct is a must! Ice Cream great. Loved the Disney beer mug option. Beautiful ship and professional, friendly crew. Kids activities were top notch. Even though we felt some of the items were greatly overpriced onboard we were aware of that going in. The only area that I had any complaint about would be a shore excursion we took. Not really in Disney's ballcourt, but nonetheless they advertised it. Part of the excursion was taking us to an all exclusive beach after snorkeling. It was very, very expensive. Kind of felt stuck there until time to go. Eating at Cabana's for breakfast and lunch was great. Never ran out of options. All of the crew were courteous and kind. Our boys loved it. Leaving the ship was painless and easy. Don't know if we would go again on Disney since there isn't much of a price break for repeat guests. Overall we would rate this as a once in a lifetime experience. If someone has the opportunity to go they should. I saw several other guests that were "Castaway Club" members, but never really learned anything about that. Service was top notch - If I inquired about something I found what I was looking for 100%. This was only the 3rd cruise we have taken (1st for boys) and by far it was the best. Read Less
Sail Date March 2017
Arrival: ship is docked away from Old San Juan. Did not like that you could not just jump off and tour the town like other cruise lines. Needed a taxi for sure! Computers were slow and lines were long. Glad we went snorkeling and ... Read More
Arrival: ship is docked away from Old San Juan. Did not like that you could not just jump off and tour the town like other cruise lines. Needed a taxi for sure! Computers were slow and lines were long. Glad we went snorkeling and beached it before we arrived at 1:30PM. They did not announce our family as we entered. Not a big deal but my kids were looking forward to that part because they heard it from friends. Once we got on board there was no staff to help direct us. On carnival, there were lots of people directing us. Being our first time cruising, we didn't know if we went up or down to find our levels. Eventually by trying one, we figured it out. The food for the buffet upon entering was great. Really pay attention to the times though. Things are way different on Disney than other lines, Short window for lunch buffet. Missed it next day and had to eat other things. Not as good as buffet; king crab legs, jumbo shrimp, tenderloins, etc. Really really good. The soft pretzels were cold. When they say Cheese or Salt, it is cream cheese by the way. Hard and not good. The pizza is not good either. So much better on Carnival. Loved the sodas are included! and hot chocolates. Did not really like Tritans dining. It was nothing special. Teens not happy with food choices; duck, seafood, lamb, etc. We told the waiter we would just go to the buffet. He said "it is closed by now." (buffet window for dinner very short too) Waiter brought them a burger and buffalo wings! So nice of them. There was not any entertainment or anything to make that dining fun! Loved the other two rooms. No one really dresses up so don't fee like you have to! We had plenty of room in our ocean view. Def much bigger than other cruise lines. Shows were very very good! Liked that all three nights had one. Not used to going to an early show before dinner. PIcked late dinner thinking we would see a show after dinner. Still had to get ready the same time as everyone else on ship. The 3D movies were really only offered during shows or dinner. You had to give up a show or dinner to see most. We did see a very late 11:00PM show but that was really really late for us. Castaway Cay was pretty. Weird how everyone goes back to the ship after 2:00 buffet shut down. Deserted! Didn't like the adult beach area. Water shallow and signs said "No swimming area" Confused, we left. We liked the food. Ribs were good. Saw turtles, rays, huge fish and sunken things while snorkeling. Water very cold. Had a wet suit top that did help hold heat. Bahama weather very iffy in Jan/Feb. cloudy day means it feels much colder! Kids liked the ice cream but disappointed that Disney's actual site says Eye Scream has toppings for the ice cream. We asked about it and they said no. It is wrong on site. Also read about fruit smoothies, found them but they were extra. Small disappointments didn't ruin the trip though. Also, the pools are fresh water and heated! Even the kids slide! We kept our bags so we could go to the buffet early and get off early. We were off the ship by 7:30 so we could get our rental car at Port Canaveral at 8:00. Got our car and off by 8:20. Got to Disney by 9:20 :) It was weird having the mandatory drill just as soon as you get on board and sit down with your food. It took so long to get on and then had to go to drill; pretty much everyone felt like they lost the first day of vacation. We wanted sun and had to stand in line and muster drill with the last remaining drops of precious sunshine (from snowy PA residents). Could not watch pulling out because you would have to give up show if you ate second or dinner if you ate first. Never had that happen before on other lines. Didn't like that! Read Less
Sail Date January 2017
This was our first cruise so I am going to try and include everything that we wished we would have known in an attempt to help other first timers. So here goes, in order of importance: Complete and submit your on line registration as ... Read More
This was our first cruise so I am going to try and include everything that we wished we would have known in an attempt to help other first timers. So here goes, in order of importance: Complete and submit your on line registration as soon as possible !! You will avoid the disappointment of events being filled and no choice in seated dining or embarkation time. If you get stuck with a later embarking time, stick with it !! We stayed at Residence Inn the evening before and they insisted that if we took the 1000am shuttle we would get on earlier than our assigned 1215 time. Not true, we were caught in the throng of the early crowd and then sat and waited...and waited !! Couldn't help but chuckle when the later group came cruising in at noon and waited about a half an hour. Your bags are not going to arrive at your room until 330 or later anyway. During that time I would strongly advise that instead of going straight to the pool, you instead research the ship and the deck plans so that you don't waste time trying to find the hot spots during your cruise. Dining: Animators Palate was our favorite. Food was great and I swear the adults were just as excited to see their drawings come to life as the kids were. Royal Court is a lovely setting but our food was cold both times during our rotation. Enchanted Garden was the same ! We had the 815 seating which was quite late for our 4 year old but breakfast at Cabanas was wonderful and the favorites at Flo's cafe during the day plus the ice cram station kept all of us satisfied until dinner. Our servers were Frano and Salva and they were wonderful, did everything possible to make our dining experiences most pleasurable. We were seated with a super nice family who also had a 4 year old and they became fast friends by the end of the cruise. Once on board my daughter and son in law were able to get reservations at Palo even though on line had said nothing was available, they were very impressed and had a wonderful date night !! Spa: I treated my daughter and son in law to a couples massage and both said it was probably the best they'd had. Deck Parties : Pirate Night and Mickey's Masquerade were a blast. I was really blown away by how involved all the adults are. Definitely bring your camera !! Pools: Yes, the children's pools are small but I can certainly understand why. With that many children under your watch at any given time, the life guards have their hands full ! There are plenty of areas for children to enjoy water activities and the Aqua Duck is a huge draw. Lines tend to be smaller early during the day and late afternoon, it is a must do, at least once ! There seemed to be plenty of adult only areas as well and not once did we see kids running around in these areas. Satellite Falls is a must ! Excursions: We booked a Jost Van Dyke/ Sandy Spit trip through Foxy's !! Dave and Sean were our guides and did not miss a beat in making this a top notch memory !! They were standing at the bottom of the gangway waiting for us and took us to Sandy Spit first, a second snorkeling spot, over to meet Foxy and then to Soggy Dollar where Dave swam with our granddaughter while we had lunch. They had snorkel gear, life vests and cold drinks on board. Would do this excursion in a heartbeat as not only they were safety conscience, they also seemed to genuinely want to show us a good time !! And they did !! Kids Club: Disappointment !! Our granddaughter loves being with other kids but she was not happy in the kids club. It seems they do a lot of activities with the older kids such as dodge ball. Their 3-12 range is much too broad and needs to be revised. A couple of times smaller children were run into or purposely pushed out of the way by older kids. The crew running the club was probably the least friendly on the cruise. Other children seemed to enjoy it so it's possible she had a bad experience on the first day which ruined it for the entire trip or there was a shortage of kids her age. Misc: Family Dance time is a hoot and definitely worth attending ! Our granddaughter met up with little friends each night and they danced up a storm. The entertainment that follows is varied each night and is a nice venue for some down time. Character Greets : Characters are everywhere all the time !! Great photo opportunities are around every corner. Your daily Personal Navigator is delivered to your room each evening and will tell you of all the activities and character greeting areas for the next day. It will become your bible !! Even though there will be a ship photographer at some of the greetings they don't seem to mind if you are snapping away with your own camera or phone at the same time. Gratuities: This seems to be a point of confusion for many so here goes ! We chose to pre pay. You will find the suggested amount in your cruise material. For our family it was $420. If you booked yourself you can call Disney directly to pre pay. If you booked through a TA they must contact Disney to pre pay with your credit card. On Thursday, along with your Personal Navigator, you will find 4 envelopes along with a green perforated sheet separated into 4 segments, 3 are for your Servers and 1 will be for your stateroom host. It is a receipt for your pre payment and you simply separate and put each one in the corresponding envelope as a tip for their exemplary service and shows the amount of the tip. We chose to add extra money in each envelope and presented them to our servers Friday evening and to our stateroom host, Alston, on Saturday morning. If you do it ahead of time it's one less thing to have to budget later on. I can't imagine that you would want to tip less than what is recommended as we were astounded by the level of service. Beverages: We carried on the limit for wine and were over the limit with one 6 pack of beer but kept everything out in the open and did not try to conceal anything. We were ready for them to confiscate the beer but not a word was said !! Know the whereabouts of your drink station !! Always free whereas sodas, water etc will cost you if you order from the bar or wait staff !! Bring bottled water with you and save those bottles so you can refill them. There was a drink station open in Cabanas at all hours so you could refill with water and refrigerate. Communication onboard: Download the Disney Cruise app on your phone. Once on board you will be able to communicate phone to phone...a necessity so you know where to find your family !! I think that just about does it !! I hope there will be some info that will be helpful !! In closing I just want to say how sorry I am for all those whose travels were cancelled due to Hurricane Matthew. He kept us from St Thomas and we were certainly disappointed but there were just too many other highlights and lasting memories for us to be distraught !! Maybe next time !! One more thing. This is a Disney cruise so be ready for long lines and lots of people that cut in front of you to get the best photo ops. Saving chairs is also annoying so unless you're going to actually use the chair, don't throw personal belongings on it with no intention of ever using it and only want to "save" it !! Oh yes, Castaway Cay !! This is kind of a "free" day !! No need to rush off the ship. We really couldn't do much because out granddaughter didn't meet the 5 year old age requirement but enjoyed the sand and water and a delicious BBQ. There are plenty of shaded umbrella areas and hammocks scattered throughout. My daughter and I found a couple cute beach attire shops as well. If you want to take an uninterrupted nap while watching the world go by snag one of the deck chairs on level 4. Heaven !! Happy sailing and Bon voyage !! Read Less
Sail Date September 2016
We just returned from our trip aboard the Disney Fantasy. We hosted our 2nd family cruise & for the most part, it went off without a hitch. The embarkation went very smoothly & the sail away activity was wonderful. We were able ... Read More
We just returned from our trip aboard the Disney Fantasy. We hosted our 2nd family cruise & for the most part, it went off without a hitch. The embarkation went very smoothly & the sail away activity was wonderful. We were able to admire the Disney Wonder in Port Canaveral from the Fantasy before it left for refurbishment. This was my 5th cruise & I will say that the quality standards that Disney is famous for, have slipped a bit. The ship itself always looks incredible from top to bottom, inside & out. I have traveled on the Dream & the Fantasy & maybe my standards have been set too high, but there were certain things that just did not live up to past cruise experiences. First, the service within the restaurants definitely left something to the imagination. In past years, the staff knew what you liked to drink, knew that your daughter uses steak sauce with every meal...little things that this staff didn't get until the final days of the cruise. The service was slow for the first few days as well, possibly because they were waiting for the entire table to finish their appetizers before bringing out the main course. In their defense, the waiter did ask if they could start bringing our the main courses sooner, even though others were still eating appetizers. So they did listen & learn from this experience. We went to breakfast at Enchanted Garden & sat for 15 minutes before I had to ask another server if we could at least get some coffee & juice for the table. Second, port excursions on Tortola. We were supposed to take a scenic tour of Virgin Gorda, then head to the baths. From the ship, we boarded a smaller boat, where it was a 20-25 minute ride from Tortola to Virgin Gorda. Our scenic tour was one stop for pictures, then off to the baths, where you spent about 20 minutes at the first location before crawling through the caves to get to Devil's Bay. Scenically, it was stunning...but you actually spent about 45 minutes on the beach before heading back to the shuttle. Bring decent shoes to climb the mountain back to the shuttle. Disappointing at best. Third, Castaway Cay. We were traveling with our adult daughter, so we were able to go to Serenity Bay as soon as we got off the ship. By 11am, there were no chairs to be found on that beach (FYI, there were only 3,600 on board...about 90% capacity). While they were scrambling to get more chairs to the beach, it certainly turned off a bunch of adults who just wanted to enjoy the serenity of that area. Some of the highlights of the trip include: Brunch/dinner at Palo. Borys provided incredible service during both of the meals we had here. The food quality was extraordinary. I could have grazed here for days. Zip lining in St. Thomas (http://www.ziplinestthomas.com/) provided some of the greatest views not only on the course but also during the ride to/from the facility. While my heart was pounding like a speed metal drummer during a solo during the first part of the course, after that it was exhilarating!!! I'll sign up for that excursion every time!!! Dinner at Cabanas: A hidden gem that many do not know about. You're still able to get items from the traditional restaurants, but in a more serene environment. We were able to relax & enjoy some good conversation without the chaos that ensues during a "normal" dining experience. Overall it was a fantastic cruise & I will be sailing on future DCL sailings. I was just a bit surprised that some of the added touches were lacking this time. Read Less
Sail Date September 2016
Wanted to experience the adult side of Disney cruising. Was a magical cruise. Many Adult activities if you wished and adult areas. The dining was great with a serving staff that went above and beyond any and all requests and our table ... Read More
Wanted to experience the adult side of Disney cruising. Was a magical cruise. Many Adult activities if you wished and adult areas. The dining was great with a serving staff that went above and beyond any and all requests and our table mates made a very pleasant dining experience. The excursion in Tortola.. we chose TT11 was ok. The port what we docked at in St Thomas was very nice. The shops were a pleasant surprise compared to the "main" St Thomas stripe. We walked to the SkyRide which was great. Castaway Cay was as always GREAT. Having said..There was a lack of enough chairs at Serenity Beach and the food line was long ..replacement of food was slow and the area was filled with smoke from the BBQ. It would have been nice if some of the children on board were more supervised by their parents.I know it was a Disney cruise but having some children running wild up and down the passage way on our deck was getting to be very annoying. This happening did subside after day 4. Not trying to be negative but this is a review site. We had a great time, enjoyed every magical moment. Read Less
Sail Date September 2016
Had my 7 year old for a 3 week visit to our home in Florida, wanted to break the vacation up. His first cruise. Thsi embarkation was only an hour and a half from my home. The embarkation was a little hectic, there were many lines open for ... Read More
Had my 7 year old for a 3 week visit to our home in Florida, wanted to break the vacation up. His first cruise. Thsi embarkation was only an hour and a half from my home. The embarkation was a little hectic, there were many lines open for clearing passage. The oly detrimental feature was long lines for registering for the children's wrist band for the specific activity room The main departure room was very crowded. We took an upgraded room with a large round picture window which was good. We had a choice for a pull out bed for the young one or a single couch. He chose the choice which was a good choice since he was small.My grandson was gluten free and the dining room staff was geared toward the young ones. Great service. We rotated to three different dining rooms for the early 5:45PM seating with the waiter and assistant waiter following us. We ate mainly breakfast and lunch in the dining room. The service was OK but not up to par. The fireworks on one night started at 10:30PM much to late for the young ones. The shows were great, 4 out of 5. We didn't get off at Nassau as this was a perfect time to get seats by the two pools for youngsters. Not crowded. My grandson enjoyed all facets. Read Less
Sail Date July 2016
Disney knows how to do it right! The quality of service is amazing. I am not going to go in to a lot of detail about my cruise. I just want to point out that it is worth the extra money to be on this ship. The food was delicious and the ... Read More
Disney knows how to do it right! The quality of service is amazing. I am not going to go in to a lot of detail about my cruise. I just want to point out that it is worth the extra money to be on this ship. The food was delicious and the restaurant service team is impeccable. When we were out an about we never had to wait in line for anything! Downside is there is not enough pools. There are only two main pools for children. There is a family zone pool but the pool is not much larger than a large hot tub, which makes no sense at all. Our 10 month old grandson was technical not allowed to be able to be in any pool what so ever due to the fact that he wears a diaper, so keep that in mind if you are travelling with a little one. I would recommend waiting. Our 3 year old grandson could no in the Mickey Pool but it was SOOOO crowded that is was overwhelming for him. There needs to be a pool for toddlers only. Overall the cruise was fantastic! Only downside was the pool situation. Read Less
Sail Date June 2016
Our kids are 10 & 8 years old and we figured it was time to do a Disney cruise before they were too old to appreciate the Disney characters. Overall the cruise on the Fantasy was very nice. The ship is beautiful and easy to get around: ... Read More
Our kids are 10 & 8 years old and we figured it was time to do a Disney cruise before they were too old to appreciate the Disney characters. Overall the cruise on the Fantasy was very nice. The ship is beautiful and easy to get around: they have diagrams of the ship at every set of elevators that show you where you are. Good idea! 1) We enjoyed all the shows. I would say the magic, comedy, juggling & ventriloquist shows were great. The musicals (which are generally Disney themed) were more of a mixed bag. If you show up 10 - 15 min early you can get excellent seats. 2) The two pools on the main outdoor deck were small & way overcrowded at times. This may be the biggest deficiency for this boat. The slide (AquaDuck) was fun but not as exciting as most rides at water parks. 3) Service (cabin, dining room, guest services, embarkation etc.) was superb. 4) We used the kids' club (Oceaneer) on several occasions. The kids generally enjoyed it but did not want to stay for very long periods of timer.. It was not too difficult to check in/out. 5) The outdoor games (mini-golf, foosball, shuffle board) were quite fun. They need to replace the foosball tables. 6) We did three tours off the boat: a) Island Drive & Beach Break in Tortola: NOT RECOMMENDED. Better just to take a taxi straight to Cane Garden Bay (which is nice) if you want to go to a beach. b) Doubloon Turtle Cove Sail & Snorkel in St. Thomas : I reviewed this elsewhere in TA - so so. c) Stingray Adventure in Castaway Cay: The kids enjoyed it. Castaway Cay itself is great. 7) The frequent appearances of various Disney characters in the lobby and interactions with the guests were something special for younger kids and probably the main reason to choose Disney over other cruise lines. 8) Loved the breakfast buffet. We tried breakfast one day in one of the formal sit-down restaurants and it was mediocre compared to the buffet. We also had lunch in the buffet restaurant or sometimes at the snack area. The food in the snack area (pizza, burgers, dogs, bratwurst etc). was good. The sit down dinners were nice (and the rooms beautiful) though portions were often small and the food is more to European taste I would say. 9) One night we tried the adults only restaurant Palo. It costs $30/ea. They serve Italian fare. Very very relaxed environment compared to the regular dining rooms and a very engaging waiter. Despite our best efforts we ate too much that night. 10) We participated on various other activities like bingo, mirror mirror, magic workshop etc. and it was all fun. 11) I thought I would miss the casino that is present on other cruise lines but we were entertained enough without it. 12) Using the Disney shuttle to Orlando, and using the on ship flight check-in option, is the only way to go! We put our check-in luggage outside the cabin door the last night and we didn't have to touch it until we got to back to Houston. Our boarding passes were delivered to our cabin. 13) Embarkation & disembarkation were very well organized and not too painful. 14) We had the 2nd seating for dinner (8:15). At first I thought this was not optimum but changed my mind. The shows & other activities are timed so there no disadvantage to one or the other. One advantage of the late seating is that you get later seating for breakfast the morning of disembarkation (8:00 am vs 6:45 am for people with 1st dinner seating). 15) The movie theater on the ship shows Disney films. We saw the new movie "Finding Dory" there but otherwise found better things to do. They serve popcorn but unfortunately they charge for it (?). Read Less
Sail Date June 2016
My friend (another single mother) talked me into booking this Disney cruise as she had been on two previous Disney cruises. I will say that the customer service on the ship was outstanding! We had a late flight into Orlando and arrived ... Read More
My friend (another single mother) talked me into booking this Disney cruise as she had been on two previous Disney cruises. I will say that the customer service on the ship was outstanding! We had a late flight into Orlando and arrived at the port about 3:00 and it took maybe 15 minutes for check in and we were on the ship! No lines, no waiting! Our first cabin was 6080, a verandah that sleeps four. It was a little tight with two adults and a 10 and 12 year old, but since we weren't planning of spending much time in the room anyway, it didn't really matter. The Disney Fantasy is a beautiful ship with lots of places to go for "alone" time if you really need it! We were assigned to the late seating for dinner, which turned out to be a problem when both boys fell asleep during dinner! When we requested a change to the earlier seating, we were accommodated without hesitation. The dining rooms were all wonderful, and our wait staff could not have been better. The food at each meal was superb and when the boys had special requests (like ordering part of their dinner from the kids menu and part from the adult menu) the staff were wonderful. The second day we had a foul odor coming from the toilet room and called guest services to try to rectify the problem. They sent someone immediately to check it out and fix it. There was a temporary reprieve from the odor, but the next day it was back again. Again they came to fix it, but when it was clear that it could not be handled, they moved us to a different room (8088). This room was also a verandah room, but it had a Murphy bed in it and could sleep 5 people. The room seemed much larger, and we were very happy with the change. Guest services also sent little presents (chocolate covered strawberries) to our room to apologize for the inconvenience of having to move. The entertainment was wonderful, Broadway style shows that we really enjoyed. There were also movies playing around the clock so that if you were tired of the pool and sun, you could see a first run movie in the theater. I can't really comment about the kids clubs as my son registered for Edge (the tweens club) but only stopped in once or twice, opting instead to spend his time on the top deck playing basketball with the other kids that he met. The pools were too crowded for my tastes, and it was very difficult to get a chair in the sun without getting up at dawn and placing towels and other objects to hold the chair, but there were plenty of chairs on the upper decks that were away from the pool and great for lounging. The buffets and quick service windows on the pool deck were great for grabbing breakfast and lunch each day. We never had a problem grabbing a table for the four of us during any meal. Our only Disney port excursion was in Tortola where we did the Island Tour and Beach Break. You are loaded into safari taxis and taken on the most frightening ride that I have ever been on!! At times it felt as if we were about to go over the side of the mountain, other times we felt as though there was no way the taxi would be able to make it up the steep inclines and hairpin turns. I have been on many island tours, but this one scared me more than I can ever remember! When we arrived at the beach, there were three or four non tourist men, sitting at a table smoking the biggest joints I have ever seen. Apparently it is not a problem in Tortola, and was a source of amusement to my 12 year old. The beach was beautiful, there was a snack bar and small toilets near by. You paid extra for a beach chair and umbrella, but it was worth it. The next day we docked in St. Thomas, where we struck out on our own. We grabbed a cab to the Red Hook ferry ($10 pp), bought round trip tickets to St. John ($14 pp), then grabbed another cab to Trunk Bay ($6 pp). There was a $5 per person entry fee to the park and then once you got there you could rent chairs or snorkeling equipment relatively inexpensively (however you had to put down a hefty security deposit ($50) which was returned to you when you returned the equipment. There is a snorkeling trail that you can follow, with signs describing the coral, etc. The surf was a little rough the day we were there, so visibility was not the greatest, but my son enjoyed seeing a lobster and star fish, in addition to a few other fish that he couldn't identify. There is a small snack bar with drinks at the beach as well as some very aggressive sea gulls. But the food was good and the drinks were even better. The last day of the cruise we were at Castaway Cay which was our favorite stop of all. The water was clear and calm and just perfect. I was a little anxious about having to walk such a long way from the ship to the tram (a very long distance), but we went to guest services and explained that I had severe asthma and one of the children also had a problem and they lent us wheelchairs for use on the island. My son again spent the day snorkeling, lying on a float and riding a water tricycle (all of which cost extra) and had a great time. I don't think I came out of the water except to eat at the barbecue buffet. Overall this was a great trip, but, having cruised on other ships, I'm not sure that it was really worth the price difference. If you have young children who love seeing Disney characters, then this is the cruise for you! There are always opportunities to see the princesses, Mickey, Donald, and all of the rest of the group, but at 12 years old, my son was just not that interested in meeting them. Read Less
Sail Date April 2016
We chose this cruise as we are avid Disney fans and had already been on the Disney Magic. I wanted a larger newer ship and we picked the Fantasy. Overall Disney knows how to raise the bar at all levels and really makes others play catchup. ... Read More
We chose this cruise as we are avid Disney fans and had already been on the Disney Magic. I wanted a larger newer ship and we picked the Fantasy. Overall Disney knows how to raise the bar at all levels and really makes others play catchup. This was my 12th cruise total (Carnival, Princess, Royal Caribbean, Disney) and would rank it as the 2nd best trip. Disney brings the same level of quality from their parks into the ships. If you've ever been on a cruise, you will know what I am talking about, as most staff are poorly trained and not treated well on other lines. Overall great trip, with a few minor negatives for this larger ship. Cabins - The cabins were worn (we traveled March 2016) and our cabin had very worn carpet with a giant patch replaced (3' x 3'). I was a little disappointed as I expected the rooms to hold up a bit better. Overall normal size as all other cruises lines, (Deluxe Family Balcony). The only pro for the Deluxe rooms is the extra 5' of cabin space, as the dual bathrooms take up a little more room than normal. Food - People always rave about food on cruises. My standards are not very high, as I am on vacation and know there is variety around the ship, plus they prepare it in mass for thousands of people. I think the food was good, not great. It met my needs and I NEVER went hungry. I will say that on the 2nd Disney cruise, they continue to run out dry cereal by day 4 of a 7 day cruise (the small boxes that people take and use as snacks for the kids). The MAJOR PLUS here is the free soft drinks for the kids. I hate when cruise lines charge for soft drinks!!! Activities - ALWAYS stuff to do on this ship. The Aquaduck is great (kids rode it probably 30+ times) along with the water slides. Pools are a little small considering how many kids are on the ship, they should have planned for larger pools. Deck space is tight and as always, chairs are very hard to get in the main pool area. We did the sports simulator a few times which I would NOT do again. Very inaccurate and didn't work well. The only reason we did it a few times was we would be charged for cancelling our pre-bookings. I will say for activities - you must be online the day the activities open to book out!!! (I.e. - I went on one hour later, and all of the cabanas were already sold out on their island!!!) The negatives I want to point out - Photo Gallery - The last night they are packed and ill-prepared to handle the masses flooding to pick out photos and place orders. Even worse is the pickup line in the AM. We waited 1.5 hours to pick up a book that was pre-paid. They need to figure this out!!!! Shows - (with all cruises) - if you're not early, you won't get a seat. People lineup super early and block out seats for friends Boarding - While it was okay, they tell you to not get to the port until Noon, or 1. We got there at 11, and they had just started boarding by groups. We had to wait in line to get our kids registered for the kids club for almost 30 minutes, and missed our boarding call. NOT normally a big deal, but we had to get on the ship early to try to get some activities booked that were already sold out on line 6 months in advance. Overall they suffer from some of the same problems other cruise lines do, but I do appreciate their quality and attention to detail. We will definitely cruise another Disney again... Just not during peak season. Read Less
Sail Date March 2016
Food was very good. Entertainment was very good. Service was excellent. Biggest disappointment was Castaway Cay as water and air temp too low for us to swim. Teen activities had things scheduled to start at 1 am so DD14 always asking ... Read More
Food was very good. Entertainment was very good. Service was excellent. Biggest disappointment was Castaway Cay as water and air temp too low for us to swim. Teen activities had things scheduled to start at 1 am so DD14 always asking if midnight return to cabin time could be extended. Biggest stress was trying to use email and texting on iPhone because of selling a house. It didn't work well at all. Will just disconnect next time. If it is important they can pay $7/minute to call me. We never used pools as they were just too crowded for our taste, even DD14 didn't want to go in the pools. A very pretty ship. Tortola a new and different port for us. St. Thomas an old favorite port for us. Read Less
Sail Date February 2016
Our 5-day cruise on Disney Wonder was a fun experience for our entire family. This was our 2nd Disney cruise - but first on this particular ship. Our stateroom was located on Deck 8 with a verandah (8512). Our family consisted of 5 ... Read More
Our 5-day cruise on Disney Wonder was a fun experience for our entire family. This was our 2nd Disney cruise - but first on this particular ship. Our stateroom was located on Deck 8 with a verandah (8512). Our family consisted of 5 people but we found our stateroom spacious for all of us. Everything in our cabin was in good working order and always well kept with the help of our steward, Shiv. His friendliness and warm smile didn't hesitate us to ask him for anything. The itinerary of this ship during this time was unique as it was in transition to another itinerary. We started in San Juan, PR, visiting St. Kitts, Tortola, BVI, Day at Sea, Castaway Cay and then Miami, FL. What a great itinerary. All the ports were beautiful. The excursions we chose along the way were just enough to do some sight-seeing of the islands and having some beach fun. Day at sea unfortunately was not great. The waters were quite rough and it rained most of the day that didn't allow us to really enjoy relaxing out on the decks or pool areas. Out of all the cruises we have experienced, this was our first - oh well. And of course, Castaway Cay was the highlight of our cruise. Their beach areas were fantastic and surprisingly the food was very good. There's lots to do from beach fun to riding bikes to scout around the area. It was definitely a fun day for the entire family. The food overall was unfortunately not as good as our last Disney cruise. We found the soups quite salty and the entrees lack of flavour. However, our dining servers were very accommodating, friendly and very personable. They made our dining experience positive despite the disappointment of some of our dinner meals. However, when my husband and I had a chance to eat at Palo (their adult-only restaurant) for dinner, we found our meal very delicious! We didn't have a chance to dine at Palo on the Disney Dream, so this was a very nice surprise. The extra cost is definitely worth it! Our server, Judy, was very detailed orientated and friendly. The shows and entertainment were enjoyable. My 8-yr-old son enjoyed them. The evening shows were just over an hour long. As long as my kids enjoyed them then that's satisfactory. The Disney Wonder boat overall was fine. It might need some updating compared to the Disney Dream, but we prioritized the itinerary over the cruise ship alone. Overall is was a fun family vacation. It's up to you on how you want to make lasting memories. This Disney cruise helped make that happen for us! Read Less
Sail Date February 2016
I surprised my mom who is 70 with a Disney cruise for Christmas and it left on January 2nd. We flew into the Orlando airport and Stay at the Hyatt in the Orlando airport which was a great convenience. They have a n agreement with Disney ... Read More
I surprised my mom who is 70 with a Disney cruise for Christmas and it left on January 2nd. We flew into the Orlando airport and Stay at the Hyatt in the Orlando airport which was a great convenience. They have a n agreement with Disney so they took our bags right to the cruise ship the morning of our cruise so we didn't have to worry about it. My mom had mobility issues so I reserved a handicapped accessible room and rented a wheel chair and electric scooter from Care vacations for her. The room was huge and could fit everything she needed. Care vacation delivered the equipment to our room so we had no worries. We took Disney's Cruise bus from the Orlando airport to the cruise port and it was worth the piece of mind. As we waited for our room to be ready the Disney cast was very helpful and social with us. I had done some research and booked 2 port adventures that we accessible for my mom so she could use the wheel chair on them. We were able to take advantage of so many adult only options on the ship and on Disney's own island in the Bahamas, Castaway Cay. We had Brunch at Palo one of Disney's adult only restaurants and it was wonderful. We were spoiled rotten, they even brought a plate to my mom so I didn't have to get her food first and then mine. We also got massages and loved the adult only rain forest room. Our food attendants were wonderful and were so careful and helped me choose my food because I have a food allergy. Our room attendant was also so wonderful and the room couldn't have been cleaner. My only 2 suggestions and FYI's are there is always a long wait at the elevators and if you have a wheel chair or stroller it could be longer so plan ahead. The other issue we had with our massages. I booked them the first day I could on line so we would both have one at the same time. They day before I get a call saying they have to change the time of my mom's because the girl doing her massage had to go to a training. So my mom had hers in the afternoon and mine was a night. It kind of through things off and I thought, shouldn't they have known about this when I booked them or let me know before we left on our trip so I could have made other arrangements. I also didn't like that they tried to sell their products after the massage. The last thing I wanted to do was spend all of that money on products after I spent over $200.00 for a massage. I know the spa is an independent company hired by Disney but I think they could sell their products in a different way. Otherwise I cannot wait to go on our next Disney cruise. This was my third one and I will keep cruising with them. Read Less
Sail Date January 2016
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