This was our 30th cruise and first on Disney. Will never go Disney again. I completely understand that this is mainly for kids (8 and under is probably ideal) and adult care and feeding is secondary.. From an overall cruise experience, RCL, Carnival, and Princess cruise lines offer more variety and choices for daily activities caring for both adults, families, and children. As far as the food ...
Hi, I actually was very disappointed on my cruise trip. The ship was nothing I had imagine, it was a small and old cruise. I guess it's my fault for not doing the research but this is not what I had in mind. The service was great though, it was the only thing great of my trip: my hostess and our waiters. I was also very disappointed that everything I wanted to schedule for the trip was already ...
My son is 12 and other than short family visits we have never vacationed. He has PKU and requires a strict diet. At a function for PKU I was told Disney was the way to go so I booked the cruise. I informed them of my son's diet which they were familiar with. I called 5 times and was assured each time everything was taken care of. Long story short they did not have his food and every visit to the ...
I chose this line because it's Disney ... need I say more? Well, let me start by saying that I LOVE DISNEY, LOVE EVERYTHING ABOUT IT so it pains me to write this review.
My family and I just arrived from our Caribbean Cruise on the Fantasy and it was a huge disappointment. I'll break things down to make it easier.
ROOM/BALCONY
Small rooms. My party and I had to sit on beds or couches ...
We chose the cruise because of the wonderful time the family, eleven of us in total, had on the Magic in the Mediterranean. The embarkation was alright but it seemed like the staff were pressured. The ship at a glance seemed nice. My wife is handicapped and our two grandsons were with us and when we got to the room I could not believe how small it was and my wife could not use the shower. I ...
Just off Disney Wonder. Brought 13 yr. old with me. Been on 93 cruises and this was the least enjoyable.
Ship immaculate. Food delicious. Service outstanding. But...absolutely no activities for us. Tremendous blocks of empty time. Others were complaining as well.
This cruise is appropriate for under age 6 cruisers. Over that, very disappointing.
We ordered and PAID for a balcony. We got ...
We sailed on the Disney Fantasy recently...our 4th Disney Cruise in the last 3 years. In the past we have had magical times, but this time was a total disappointment. We were dealing with a totally different company. One that seemed to be much less concerned with customer service and customer experience.
Our dining service was mediocre. Our servers were working hard, but seemed to have way too ...
That being said, the adults that are bringing the kids are probably going to be disappointed.
The focus of a cruise is itinerary, food and entertainment.
Since we are a slightly mature couple couple, I will give the entertainment a pass as we did not attend or participate in a lot of the shows or events that were mostly geared towards kids. We did however attend a couple of shows by the ...
This was our 4th Disney Cruise, and up until this point we were loyal Disney customers. We never would have even considered a different cruise line. However, our 7 night stay on the Fantasy was a major disappointment.
Service on the Fantasy was the worst I have experienced compared to any of our other trips. Our servers were working hard, but they had so many tables that they barely had time to ...
First time cruisers. Likely, last time cruisers.
I really expected to love this. I had never heard anyone who didn't.
They say no one does customer service like Disney. This is simply not true. No one extracts money like Disney.
I will say up front that the staff is very good. Our servers, Christy and Chatcha were fantastic and the dinners were enjoyable. The oceaneer lab staff was ...
