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353 Disney Eastern Caribbean Cruise Reviews

We selected this cruise because our first itinerary was a 3-Night Bahamian on the Wonder in February 2018, and that was much too short. This was a longer option, now that we knew we liked cruising, on a ship that was new to us, and nearly ... Read More
We selected this cruise because our first itinerary was a 3-Night Bahamian on the Wonder in February 2018, and that was much too short. This was a longer option, now that we knew we liked cruising, on a ship that was new to us, and nearly everyone I know recommended the Eastern Caribbean over the Western. The Very Merrytime designation was just a bonus. The travelers were myself, 28, and my mom, 62. Embarkation was a bit of a mess. I dropped my mom off around 1:15 while I went to return our rental car at Alamo. The security line was very, very long when I dropped her off - people were being held outside at the drop off point. Not quite as bad when I returned. I later heard there had been an issue with scanning people onboard the ship, so everyone was getting checked in just fine, but the computers to scan their Key to the World and mark them as "onboard" was down. They were manually writing people down with pen and paper! By the time I made it into the actual terminal my mom was literally the next person for the check in counter so that was perfect timing. We chose a later Arrival Time because we know staterooms are ready around 1:30 and we like to go straight there and drop things off. This was a perfect strategy. Our stateroom was a Category 9B Deluxe Oceanview Stateroom, #2010. I selected this because it was not too far forward, close to the laundry room, and I've heard low deck/midship is good for minimizing motion sickness. We enjoyed this room quite a lot. Very minimal noise, except around 11:15pm when they would vacuum Mickey's Mainsail above us, and occasionally drop things. I loved that the porthole was big enough to sit in! Not the same size as the very large ones in the Category 8 rooms, but still big and cushioned. We felt the room was an adequate size and there was plenty of storage. We did seem to have difficulty finding a good temperature - the thermostat only has five options and it seemed to always be too hot or too cold. Our stateroom host was Richard and we loved him! So attentive and thorough. Only potential negative to Deck 2 is that there's no access to the aft elevators. Dining: Akemi was our server and she was delightful! I'd request her again in a heartbeat. Yasa, our assistant server, didn't really shine until the second to last night. He wasn't great about keeping water refilled. Our second to last night he made us little origami puppies out of the children's menu. We felt the food was adequate. I selected second dining (8:15) in the hopes it would be a little quieter with fewer children, plus I'm from the west coast and I thought it would be good for my internal time change. I still think it was a good decision but my mom said she would prefer first seating (5:45) in the future. Did not really care for the Pirate night menu. One thing I think Disney could do better is to switch up the menus between ships. Animator's Palate and Royal Court are the same as AP and Triton's on the Wonder, and Enchanted Garden has elements of Tiana's Place (same goes for the restaurants on Magic and Dream). We did not dine at Palo this time, but we likely will in the future. Remy doesn't appeal. Cabanas was fine for breakfast and lunch. We ate dinner there one night and it was just okay. Service was like molasses slow. The quick service options on Deck 11 weren't great. We ordered burgers one day and they pulled them out of a warming drawer and placed a cold slice of cheese on top. Not impressed! I did think Cookie's Too on Castaway Cay had a great selection and enjoyed lunch there. We also had a nice treat at Sweet On You, which of course does cost extra. A great thing about Disney Cruise Line: the bacon is always crispy! I'd had some really limp bacon at the Yacht Club at Disney World the morning before the cruise so was pleased to get some nice crispy stuff every morning for the week! Entertainment and Activities: Jo, the adult activities hostess, was also in this same position on the Wonder. We LOVED her during that cruise, she was absolutely a highlight, and we were THRILLED to discover she'd be our hostess on the Fantasy as well! We went to music trivia and games for the first several nights and had a blast. One night they, for reasons unknown, decided that music trivia should be in O'Gills instead of The Tube, and not realizing the switch, we showed up late. It was PACKED. No place for us to sit, so we missed out on that trivia. We really enjoyed the show that JunNk put on, and thought the comedian Mark Riccadonna, was funny - apparently stand up comedians are infrequent. We didn't play Bingo until the last day and wished we had done so earlier, super fun (but pricey). The people in front of us won the $9,000+ snowball jackpot! The Merrytime Activities were not as great as I was hoping for. There's only one tree lighting, on the first night. And there is simply not enough room surrounding the lobby atrium for everyone who wants to view it to be able to. We missed Santa's Winter Wonderland Ball. Other activities conflicted with other things we wanted to do. The decorations were beautiful though! And I finally got to meet Belle in her Christmas gown, which has been a lifelong dream of mine. Aladdin: A Musical Spectacular - not a favorite. They "revamped" it and they went way too heavy on Jasmine's feminist "I am woman, hear me roar" stance, in my opinion. The carpet didn't fly over the heads of the audience, there were no elephants parading down the aisles. Genie wasn't really laugh-out-loud funny to me. I much preferred the now retired version at Disney California Adventure Park. Frozen: A Musical Spectacular - we also saw this on the Wonder and we like it a lot. They showed this on Thursday night, second to last. I wish they would have performed it earlier, because they showed Frozen II as the nightly show on Tuesday (which we thought was great, probably better than the first!). Would have been nice to see the stage version as a recap before the second movie. Disney's Believe - the best of the lot. Liked that there were songs from "different" movies (Jungle Book, Mary Poppins) and not just the same Lion King, Aladdin, Beauty and the Beast montage that Disney loves to show (though of course, they included those too). Movies - in general, just okay. Not a lot of Christmas options and the few they had were on Funnel Vision, not in the movie theater. Heavy on Maleficent II and Dumbo, no options for Frozen II until after they'd shown it as the nightly show, despite it being out for over a week by that point. Descendants featured heavily on Funnel Vision. Aqua Duck: not worth the hype, in my opinion. Rode it the day we were in St. Thomas. The first half is fun with the little dips, but from the time it curves around the deck and the whole second half it's a snore...just a straight line. Goofy Golf was fun, we played it one night. It was just us and one other group, but that group had six people and took forever. We ended up skipping a hole and coming back to it to pass them. Rainforest Room doubled in price earlier this year and I'm really not sure it's worth it anymore. It's about $34/person/day for the one day passes purchased prior to sailing, with the ridiculous auto gratuity added in. This doesn't include the salt scrubs, which are about $15 extra. We enjoyed the heated loungers, the showers were fun for a minute, the hot tub was nice but the design is weird and only seats really two people per tub, and I don't particularly enjoy the sauna/steam rooms. I wanted to shower in the changing rooms but apparently they don't provide washcloths? Could not find them anywhere if they do. My mom ended up booking one of the onboard specials for a full body + ankle/foot/scalp massage and a facial. She loved it at the time but was really uncomfortably sore the next day and missed a lot of time on Castaway Cay because of it. Tortola: We did the Island Drive and Beach Break. It was the cheapest option for this port. The roads/driving...I was not convinced we'd make it back to the ship in one piece, honestly. The description mentions a 35 minute stop at Sky World with shopping. Uh, we were there for legitimately 10 minutes and I saw no shopping available. It was also like 9am so the restaurant wasn't running. We got lukewarm bottled water, a couple minutes to take pictures and use the restroom - the observation deck was extra? - then back on the bus. Cane Garden Bay Beach was beautiful but my mom got knocked over by some waves that soured her experience. Beach chairs were included, but they're set up very close to the water and the tide kept sweeping away people's shoes. They gave us coupons for another free drink but wouldn't let us have water because it came in a glass so we couldn't take it with us. Probably wouldn't get off the ship if we returned to this port. St. Thomas: Chose the Ultimate Island Experience here, again one of the less expensive options. Magens Bay Beach was even better than Cane Garden Bay, but you had to rent chairs if you wanted them, and they charge a deposit which can only be paid in cash - we didn't bring any! Waves less strong here, and our shuttle was the first to arrive that morning so the beach was nearly empty. We liked the stop at Mountain Top and found some nice, reasonably priced souvenirs. Would have enjoyed a little more time there. The end of the excursion is where things went downhill. They drop you off downtown for "shopping". What this actually is involves being heckled by locals to look at their handmade goods, being aggressively approached by taxi drivers despite having wristbands indicating we were part of a group, and having a man hustling us into a nearby jewlery shop with no option to say no. My mom asked why we couldn't just use one of the taxi drivers to take us back to the ship sooner than our prearranged transport (which turned out to be via ferry, which isn't mentioned anywhere) and I pointed out again - no cash. Would choose a different excursion next time - no one said anything negative about St John! Castaway Cay: I was happy I had more time to explore the island this visit. Pelican Plunge is fun, I met a bunch of characters, did some snorkeling. The snorkeling was a bust because no matter what I do, the mouthpiece never fits me correctly and I always end up breathing in salt water. I wanted to go out to the deeper "trail" but between the mouthpiece and the buoyant snorkel vest, it was too much effort. I did the Getaway Package (we'd done the Stingrays previously). Floated in the Family Beach area for a short while. Rented my bike out at Serenity Bay and did both bike trails. The trail to the Observation Tower was obviously more popular, and I think a lot of people don't know about the second trail that runs parallel to Serenity Bay. Next time I think I'll just do the float rental and enjoy time on the beach itself. It's not like the view on the bike trail changes, and unless I invest in my own snorkel gear, I give up on that (it's a recurring problem for me, not just this instance). Note that we found the shirt selection a little lacking in sizes - nothing bigger than an XL on the island! Photo Package: We pre-purchased the all inclusive package, which costs $50 more if bought onboard. They will completely refund you or allow you to downgrade to the 10 or 20 image options if you're not happy. I was pleased with our photos on the last cruise so went this route this time. A lot of the special backgrounds in the atrium have a very long wait. On formal night, the line to take pictures in front of the Christmas tree was literally the slowest moving line I've ever experienced for anything. The pick up for the USB on disembarkation morning was quick and easy. Disembarkation: Since we had second seating, we would have had the later breakfast, and I wanted to get off the ship sooner than that to head to Universal Orlando. We went to Cabanas, where I was very surprised to see a full breakfast buffet, not the continental options I was expecting! The line to disembark seemed very long and slow moving, and other more experienced cruisers said this was the slowest it's ever been for them. My mom was able to do airline check in via JetBlue so we didn't have to collect her bags, but since I was staying in Orlando for a few more days, we did have to find mine. Thankfully the customs line itself moves quickly, especially if you have nothing to declare. Yes, we will cruise again, and booked a placeholder on board. We are strongly considering a Bahamian on the Magic in 2021, just trying to decide between a 5-Night alone, or a 3-Night back-to-back with a 5-Night Western Caribbean to Grand Cayman. Our other option would be one of the Mexican Riviera cruises on the Wonder, but we want to try a new ship, and the Magic stops at Key West, which we are interested in visiting. Read Less
Sail Date November 2019
Our very first time on a cruise. We were family of 6, adjoining rooms with daughter, son in law , 4 yr old and 6 yr old. Rooms were immaculate and the veranda views were beautiful. Disney app made scheduling character sessions, shows, ... Read More
Our very first time on a cruise. We were family of 6, adjoining rooms with daughter, son in law , 4 yr old and 6 yr old. Rooms were immaculate and the veranda views were beautiful. Disney app made scheduling character sessions, shows, activities and messaging between family members easy and convenient. Food at cabanas was very good and varied. Shows were fantastic and magical for both the children and adults. Kids enjoyed the kids club and attended 3 out of 5 days for 2 hours each day which was a little nice break for both them and the adults. Prices at clubs for drinks and food were comparable to city eateries. Kids were able to see each character because we kept an eye on timing and made sure we were early for each activity plus set alerts on the app which were very useful and we took our own pictures , no need for photo package. Since it was a repositioning cruise our port stop was Antigua, took a brief walk to see some local sites, church and people then headed early back to ship for some pool/slide time in a calmer atmosphere. Pools are small so one needs to be flexible with when to attend. Every single Disney employee was friendly, helpful and pleasant. The dance party’s in the atrium were crowded yet they were short enough that kids enjoyed without getting overwhelmed. Servers in restaurants were like friends and attentive to children and their wishes. Overall it was a wonderful experience for the little ones and priceless to watch their excitement. Few suggestions for Disney would be to figure out the WiFi difficulties and charges, to add more some comedians for adults and to have the characters Moving around ship more to make surprise sightings opposed to only scheduled ones. Thank you Disney for our magical cruise! Read Less
Sail Date November 2019
We chose this cruise because our 3 year old grand-daughter is obsessed with Disney. Our Grand-daughter enjoyed this cruise and overall I thought it was a good solid cruise experience. However, I did not feel it was a good value for the ... Read More
We chose this cruise because our 3 year old grand-daughter is obsessed with Disney. Our Grand-daughter enjoyed this cruise and overall I thought it was a good solid cruise experience. However, I did not feel it was a good value for the money and overall it was just ok. For what I paid for this cruise, it should have been extraordinary and it just wasn't. We were on the eight day Halloween on the High Seas cruise. I'll try to lay out each aspect and describe what I thought was good and bad. We are frequent cruisers, primarily on RCCL, but have cruise most of the other lines as well. CABIN - It was a Family Ocean View with balcony on deck five so it had the oversized balcony. Cabin seemed small to me but it was fine with three people. Four would have been really tight. It was clean and our cabin steward was very nice, towel animals and chocolates every night. FOOD: The food, as many have noted, was just ok. Overall it was average cruise food. I have had worse, but I have had much, much better. My favorite dining room was Animators Palette, mostly because it was interactive and kept my grand-daughters attention during dinner. If you get to see them make your art come to life, that was a real treat. Our dining room team, Allan from India and Alia from Spain were wonderful, hardworking folks, who were very kind and generous with their time in entertaining my grand-daughter. The Buffet in the cabanas was fine, but again, not as good as some, better than others. ENTERTAINMENT: Disney scores high marks here for their Broadway caliber shows. We were fortunate to see Aladdin, Believe AND Frozen on this cruise. All three of these shows were hands down some of the best I've seen on a cruise ship. They had a comic/ventriloquist who was good and a hypnotist (Ricky Kalmon I believe) who I would not see again. KIDS ACTIVITIES: Our grand-daughter went to the nursery. The staff there was lovely and took excellent care of her. She really liked it there and looked forward to it every night we took her. There is lots for kids to do on the ship. Many Character meet and greets, many activities, Midship detective agency, princesses everywhere, character breakfasts, etc. Kids will never be bored. We didn't use the kids club except for the nursery. We went to a couple of open houses and the staff was friendly, but we did not get the total experience since our grand-daughter is not completely potty trained and couldn't go there on her own. ADULTS: We did not enjoy the adult spaces on this ship and thought this is a big negative for Disney. The adult spaces felt cramped and a little creepy to me. There were not a lot of activities geared for adults, other than trivia. There is far more to do on any one of the RCCL ships for adults. We ended up going to bed early most nights. You might say well this is a Disney cruise it's not meant for adults... let me tell you, there were more adults than children on this cruise and there was not enough for them to do. BINGO: If you are a bingo lover, Disney has the best bingo I've played on a cruise ship to date. It was fun, there are several games, the prices are less than other lines and the payouts are good. It was just a really fun time. ROYAL COURT TEA AND BBB - We took our Grand-Daughter for a princess makeover and it was worth every penny. Staff was wonderful and she just loved it. Went to the Royal Court Tea and that was also very fun, but I would suggest to Disney that the $220 price tag should include one adult along with the child. I paid $60.00 to drink a cup of tea and eat a scone. It was a nice show and my grand-daughter got beautiful gifts. I did think it was a little price at $280.00 though. PORTS: We did not do any excursions since our grand-daughter didn't meet the age requirement of most excursions. We got off the boat in St. Kitts and Castaway Key. Castaway Key was nice, but I like RCCL's private islands much better. EMBARKATION/DEBARKATION - Embarkation was not great. Debarkation was smooth and quick. OVERALL - This was a good cruise, we had a great time. The staff was WONDERFUL. Everyone was wonderful with children. We paid as much for this cruise to be in a family balcony stateroom as we did for a two bedroom suite on RCCL. It was simply just not worth it for the value. We are glad we did it one time, but we very likely won't be sailing Disney again. Read Less
Sail Date October 2019
We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when ... Read More
We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when we checked in and Disney really got people thru the lines at security very efficiently. 2. The staff was excellent. Our room host was amazing, as was our dining team. 3. The shows were very good. I thought we would be seeing the same shows, but they seemed to tweak them a little bit, to make them fresh. Excellent performers. 4. The characters, as always, were very accessible. They would stay around a little longer than the scheduled time to meet all of the guests that were in line. 5. Our stateroom was very clean. 6. The singers in the atrium were entertaining. 7. My kids loved the activities in the Oceaneers lab (ages 5 and 10). They spent a total of 6-7 hours there and wished they had spent more. 8. Cabanas restaurant is very good for a buffet. 9. Trick or treating on ship was fun for all involved The "not to Disney Standard" (I won't use bad) 1. The Fantasy seems to need some TLC. I know it is hard to maintain a boat when it is only in port for less than 12 hours, but it seems to be showing more wear and tear since last year. I noticed last year they were always painting and cleaning areas. This year, parts of the boat were showing rust (I had the same stateroom last year and used it as a good judge). Last year I would say the Fantasy was a 9 out of 10 and now I say it is a 7.5 2. The prices seem to be creeping up on a lot of things from drinks to bingo. 3. I witnessed two different altercations on board with passengers in the theater. All over seating. The staff tried to diffuse the situations, but it was not handled real well. Not sure if there is a good way to fix it, as everyone is fighting for the same seats. I have sat all over the theater and the only seats that are just ok are the ones on stage left lower. 4. The food on the dining rotation was OK. Was better in 2018 5. The fast service at the V8 cafe was fair for food quality. 6. Previously, we were able to use our DVC discount on any gift shop purchases. Now, we had to spend over $50 to use it. Felt a little cheap on Disney to take that away. 7. We did the Halloween on the High Seas cruise. I guess I was expecting more than a 10 minute story and the pumpkin tree coming to life. But that part of the sailing was disappointing (the trick or treat part was fun for the kids). 8. Goofy's sports simulators are worn out. I thought it was just a golf simulator, but it has a variety of games to play. I took my daughter with me and we tried to play golf, but when you hit the ball, it only goes about 100 yards with a driver. Very frustrating on that so we quit and switched to other games. But the screens had dead spots on them and you had to throw in different areas to make it work. A total waste of money. Just a tip, you can take the whole family in with you to do these if you so choose. When you make the RSVP it doesn't really say much about it. Ports of Call St. Kitts We did the beach excursion. It was a short ride from port and got to see some pretty parts of the island. The beach was nice, the staff at the beach was nice and the food and drink were very good. Antigua We did the Stingray adventure. The girls had fun and I would do this again. San Juan This didn't have a lot to do for families, so we did not book any activities. We walked to the old fort (about a half mile from the ship) and took the tour. It was a fun learning experience for all all ages. The only negative is the people trying to sell you stuff as you get off the ship. Cataway Cay As always, this is the best and worst part of the trip. The island is awesome with tons to do. It's the worst because it means vacation is over the next day. But, the snorkeling is fun, the slides are a blast, I did the 5k and it was fun to walk around the island, and overall, it is a great stopover. Overall a very good cruise. But it seems Disney is slipping a touch in quality. Read Less
Sail Date October 2019
Spoiler Alert for Kids and Adults who "Believe" or Want To About me: 60ish great aunt of these sailing kids, my 11th cruise, first and last on Disney Who Sailed: Extended family of 8, 6 adults and 2 children, including a 5 ... Read More
Spoiler Alert for Kids and Adults who "Believe" or Want To About me: 60ish great aunt of these sailing kids, my 11th cruise, first and last on Disney Who Sailed: Extended family of 8, 6 adults and 2 children, including a 5 year old who turned 6 on the cruise, in 3 balcony cabins booked a year before sailing. Biggest Disappointments: Guest Services Handling of Gifts and Amenities (NOT our Steward, but Management) Before sailing, we arranged and paid online for the birthday child's cabin and cabin door to be decorated with a Star Wars theme as well as sail away champagne for the 6 brave, thirsty adults upon our arrival. As we walked to our cabin, said birthday child saw and loved many other decorated doors so we thought "HOME RUN"! Alas, when we got to our cabin, NO decorations on door or in cabin and one bottle of champagne when we had purchased two online prior to sailing. BOOM, not on board 20 minutes and already hugely disappointed. Guest services initially claimed no knowledge of the purchased decor and questioned second bottle of champagne until we produced receipts. Their lame excuses included paper sticking together, someone not turning the page over, decorations would be installed on child's actual birthday, second bottle of champagne is typically delivered on last day of cruise, etc. As soon as I told them my review would reflect my displeasure, the excuses stopped. To their credit, our wonderful cabin steward, Puri, had the room decorated by bedtime that night but we had to purchase door decor in the gift shop ourselves and install it while the child was otherwise occupied. The beverage manager caught up with me, in person, after dinner to apologize and two bottles of bubbly were delivered to our cabin the second day. Too little too late. Biggest Annoyance: During character greetings and in the buffet, our 5 year old was practically trampled several times, not by other children, but by rude adults muscling their kids through to the front of the line. The use of stanchions at character events and in the buffet lines might help remind the adults of their manners, prevent injuries to smaller, more polite children waiting their turn and improve the experience. Meh, Okay: Our kids are grown up for their age and know the "characters" are just people in costumes. They had fun seeing and having their picture taken with them but were not particularly enchanted. Half of the adults in the group were disappointed that there was no casino and all were insulted by Disney's philosophy that "alcoholic beverage packages encourage overindulgence". Both children felt the kid's club was "kinda like day care" and didn't want to go back. Unfortunately, our itinerary was entirely changed due to Hurricane Dorian, so the shore excursions had to be scrapped. No fault of Disney, but disappointing nonetheless. The Good Stuff: Our cabin steward and dining staff exceeded our wildest expectations every day. The steward was met with a chaotic mess in the kid's cabin each and every morning and always turned it into a peaceful, organized oasis before we returned. Our waiters won the hearts of the children with nightly magic tricks and very special attention such as cutting their meat for them and producing their favorite A1 Sauce without being asked. Stone crab claws for lunch every day can't be beat anywhere, anytime. Impressive accommodations for smokers, very chic, not at all the typical "circle of shame". Overall: Easily the most expensive cruise I have ever been on. Balcony Cabin size and furnishings are comparable to what Royal Caribbean, Norwegian and Carnival offer. Food, other than the crab claws at lunch, is also on par with the competition as is the excellent level of service provided by cabin and dining staff. Considering all that, the Disney "experience" should have commanded the difference in price. Sadly, for me it did not. Read Less
Sail Date August 2019
The cruise was amazing. Food at Palo (brunch and dinner) were exceptional. Rely (brunch with champagne pairing) was incredible. Kids Club my kid was glued to it and constantly wanted to be there. Pirate Night was fun, and I realized that I ... Read More
The cruise was amazing. Food at Palo (brunch and dinner) were exceptional. Rely (brunch with champagne pairing) was incredible. Kids Club my kid was glued to it and constantly wanted to be there. Pirate Night was fun, and I realized that I could have enjoyed the fireworks from our veranda, but hey, it was fun to be with everyone. Excursions, we did National Parks at British Virgin Island Gordo, and walked Devil’s Beach and The Baths. This was amazing, water, felt great, the walk in the caves was very adventurous (climbing down steep rocks, at times using a rope to hold on to, or walking down steep stairs so be warned) and very fun. St. Thomas was a trip to Coral World which was very relaxing, and very interesting to learn about sea life, animals and coral. Castaway Cay was the worst experience I have ever had. I set out to do the 5K which I walked. Lots of water, and beautiful stuff to see. I met my family and noticed that the weather was getting very hot. We found some chairs under an umbrella and sat. My son swam in the water, and I am not sure what it is with the heat and moronic people, but obscenities started to happen in everyday conversation. After discussing it with the people that were using it, and receiving a “Sorry” we decided to move to another area. Really, why do you have to use that language in front of your kids and mine? Come on! Wife started to get really hot and headed back to the ship. My son and I stayed for about 20 minutes longer, and as we headed back to the ship a Coast Guard helicopter landed next to the ship. I found out later, that the Coast Guard was called in because someone was suffering from Heat Stroke. THAT IS HOW HOT IT IS. Just know if you go out on the island, there is nothing to do except be in the sun or the water. When in the water, its a little cooler, but not much. No air conditioning on the island, and the air is pretty still, not a lot of breezes. The food for Castaway Cay left a lot to be desired we had a burger (son didn’t even finish it), and chicken burger. Both of which were the worst part of the food we had on the ship. I did drink a lot of Powerade which made me feel a bit better, but didn’t make anything taste any better. My son and I headed back, got on the ship and my son and I rode the Aqua Duck 17 times in a row....AND IT WAS SO MUCH COOLER! The Stateroom Host was incredible. Our head waiter, waiter and assistant waiter were amazing. The food was fantastic, all in all, you have to do a Disney Cruise if you haven’t. You don’t have to do the excursions obviously, you can enjoy a movie, or show, but enjoy that cruise. It really makes you feel special! My family is currently trying to figure out where to go next and when we can do it. This was my very first cruise, and having heard about other cruise lines, I may be a bit snobby and only cruise with Disney! :) Read Less
Sail Date July 2019
We are a late-60s couple who enjoy cruising. This was our fifth cruise, first with Disney. We were traveling with a large family party. We had a very good time, but I thought I would write this review slanted toward older adults who are ... Read More
We are a late-60s couple who enjoy cruising. This was our fifth cruise, first with Disney. We were traveling with a large family party. We had a very good time, but I thought I would write this review slanted toward older adults who are trying to decide if a Disney cruise is right for them. First the bottom line, then the good and the not so great. Bottom line: it was great for an extended family gathering. I am less energetic than my younger relatives and could enjoy quiet time in the adult areas while they were off doing fun family things. We got to gather as a family at night at dinner and enjoyed hearing about their adventures. Are we glad we went? Absolutely. Would we do Disney again just as a couple? No. See below. The good... We thought Disney Fantasy was great. It was spacious, spotless, very well run. The food was great both in Cabanas and in the dining rooms. * Food - We didn't have a single bad meal. We thought it was far superior to Carnival, somewhat better than Norwegian. Not as good as Windstar but Windstar is much smaller and more expensive. The bars were great, bartenders efficient and friendly. * Cabin - Our deluxe oceanview cabin was larger and better organized than similar cabins on other cruises (except, again, for Windstar). * Entertainment - We didn't do any of the shows but our family members who did seemed to enjoy them. We thought pirate night was a lot of fun. * Embarkation - Embarkation and debarkation were efficient. We used the 'don't see your bags until your home airport' option and loved it. * Adult space - Disney did a good job with providing quiet adult-only space. The deck spaces especially were much better than either Carnival or Norwegian ships we have sailed on. The not so great... although I would give Disney high marks overall, some things don't suit everyone. * Disneyfication - we enjoyed seeing the characters and all the branding on board, but for adults without children it is something we wouldn't want to do again except with family. Unless you are a Disney fanatic, once will probably do it for you. * the 'go figure' category - some things just didn't make sense. We were staying at a Disney Resort, which you would figure would get you on the ship at a reasonable time. Not so. We had to have our bags packed and ready at 8:00 a.m., but our transport didn't get there until 12:30, which meant we didn't get on the ship until close to 2:00 p.m. Bummer. * the dining rooms are unavoidably very noisy. Lots of kids, lots of noise. If you are adults sailing alone, probably not your atmosphere of choice. * lack of activities for adults. One of the main reasons we wouldn't do Disney again is that the activities for adults without children was distinctly lacking. A bit of trivia (ok), bingo (been there, done that), and tasting/mixology classes that were booked long before we got to try to sign up for them. We were a bit bored during the day. * the excursions were oriented toward active families. Fair enough - that's the market. But we were disappointed in the range of excursions available. Other cruise lines have done a much better job. * prejudice against first-time cruisers. See above. It seemed to me that Disney was much worse about this than other lines we have used. I know you have to give preference to loyal members, but you should balance that with giving some opportunities to first-timers. So, again, glad we went. Good value, great fun, excellent food. Read Less
Sail Date June 2019
This was my family's first cruise together. Overall we had a very good time, and I think everyone would be game to go again. Background: Husband and I have a 3 and 6 year old, are fairly well traveled and more inclined to cultural ... Read More
This was my family's first cruise together. Overall we had a very good time, and I think everyone would be game to go again. Background: Husband and I have a 3 and 6 year old, are fairly well traveled and more inclined to cultural vacations vs beach. Despite my combing personal navigators, available port excursions, etc., we weren't sure what we'd do on a boat for 7 nights. As it turns out, there was plenty to do. 1. Cabin - was great with ample room and storage. We had a deluxe family verandah room, and the split bathrooms were key. Our attendant kept it very clean and was in our room multiple times a day. We all slept amazingly well. 2. Food - meh. Kids' meals were mac and cheese, pasta, chicken tenders and broccoli everyday. Discovering mid-cruise that the ship had peas onboard was a relief so the kids could at least eat some other green. Everything looked good and seemed fresh, but execution in MDR was about what you'd expect when you have thousands of people to serve. The lobster tail was overcooked and dry, for example. Lamb shank was mostly tender but unevenly cooked, enormous and a bit out of proportion with the rest of the meal. The buffets were very clean and items generally fresh - no real variety and taste wasn't exceptional. Overall, though, we ate well and quickly enough, which isn't easy to say when you've got young ones to feed and yourself. Still, if the MDR was a standalone restaurant in my hometown, I wouldn't necessarily put it on my list of go-to restaurants. 3. Entertainment - was really disappointing, surprisingly. I didn't know the cruise wouldn't feature Aladdin and had been looking forward to it. Believe was pretty good. Wishes was terrible and all about a guy trying to tell his best friend that he's interested. Not really what I want to watch with my 6 yo daughter. There was a clogging act (tap dance with a millennial twist), circus/juggling, and a magician. We went out of our way to attend these performances (with the exception of the magician) and although my kids generally enjoyed it, I wish we didn't bother and instead enjoyed the pool, spa or even Captain Marvel (which we tried to watch but never made) instead. 4. Port Excursions - we handled on our own. Went to Cane Garden Bay one day and Magen's Bay the other. They were relaxing but my kids weren't feeling so hot and very tired so we only stayed for a couple of hours. As travelers who enjoy learning about other cultures, my husband and I realized very quickly that the stops are fun experiences but not really a way to see or learn about a location. I suppose that'd be really hard to do in just a few hours. 5. Kids Club - both kids liked it when we toured and seemed interested and engaged. But on the second night, my daughter felt that one of the counselors had chided her and got turned off. My second was never as into it. They spent limited time in it after that, which I didn't mind because I wanted to spend time with them but it definitely thwarted our plans to have quality adult time together. 6. Service - exceptional. We put down a placeholder and will see if we return - the experience was great enough that I know we'd like to go on a cruise again. But the question I've been asking myself since planning this cruise as to whether it's worth it to spring for Disney over RCCL or another cruise line still remains. Read Less
Sail Date April 2019
We sailed on Disney Fantasy April 6-13 with three generations of family ranging from ages 4 to 77 (our kids are 4 and 5). This was our first Disney cruise although our family has cruised on other lines. Generally expectations were met ... Read More
We sailed on Disney Fantasy April 6-13 with three generations of family ranging from ages 4 to 77 (our kids are 4 and 5). This was our first Disney cruise although our family has cruised on other lines. Generally expectations were met and some surpassed. Disney knows how to make kids happy. Very happy. And keep adults relatively satisfied as well. Service was impeccable. The ship particularly succeeds in its creative details and loads of activities. Complaints are what you would expect of any mass market cruise or amusement park. Yes, there are crowds, the food is average, and there's the near constant upselling. But none of those overly detracted from the experience. Ship. The Fantasy is a large ship, attractive and well-maintained. The pool deck and buffet (Cabana's) are rather crowded, especially on days at sea. The main pools are small and the area around them tight. Same with the adults pool. There is a good portion of the deck reserved for adults but it's towards the bow and can be quite windy. I especially liked the feel of the Currents bar in the adults area with a nice view of the ship and sea. The Aqua Duck slide is fun but with a 30-45 minute wait a time investment. The atrium and interior areas are highlighted by clever and ever-changing digital art. Other than around meal times most of the ship's interior space is not too crowded. As a runner, I appreciated the .4 mile track on Deck 4, by far the best I've seen on a ship. We particularly liked the bar area in the evenings, especially the Irish pub. Bars are concentrated in a single part of the ship. Again, Disney plays to adults too. As for the ship's size, we definitely noticed it. There's a certain anonymity and impersonality that comes with never seeing the same people twice. Room. We were in 6150, a deluxe oceanview with verandah. Because our family had 4 rooms next to each other, the balconies were opened up and combined. Rooms are small but very well-designed. By day they sport a couch and coffee table. At night they are magically transformed into a kids' room with bunk beds and a curtain. The dual bathrooms were novel and useful. Oh, and the towel animals! Each night brought a different creature. Again, Disney has thought of a lot of nice touches. Food. Dining was about what we expected. Main dining room food was average. Surprisingly I thought the seafood dishes were generally better than the meat ones, which were often tough and flavorless. We mostly had breakfasts and lunches at Cabana's, which was fairly uninspiring and chaotic. One bright spot was the unlimited shrimp and crab at lunch. The food by the pool - both selection and quality - was quite poor. It would be nice if overall there were more adventurous options and different cuisines. Food is clearly not Disney's priority. That being said, we had quite good meals at Remy and Palo. Sure, they were splurges but we thought both exceeded expectations and were highlights of the cruise. P.S. The Mickey bars are really good with a nice dark chocolate shell. Service. Wow, the service. If only Disney could train the world. From our stateroom attendant to waiters to staff all over the ship, Disney knows how to make everyone feel special. At one breakfast, the waitress cut our kids' food and wiped their mouths. That itself may be worth the price of admission. And the front desk recovered our 4 year old's lost stuffed Pua all of three times (sadly it met its demise when lost the fourth). The service at Remy and Palo was so attentive as to almost be overwhelming. Kids' Activities. Kids are not bored on the Fantasy. And the kids' club is one of the really nice perks for both kids and adults. We dropped ours off almost every afternoon for a few hours. They seemed to have fun. That said, compared to our last all-inclusive at Club Med where the kids club had full roam of the resort and resort activities, there was something a little disconcerting about arriving each time to find our kids parked in front of a TV or video game. Outside of kids' club, our kids enjoyed the pools, dance parties, character greetings, the Disney Jr. breakfast, etc. Nickel and Diming ($$$). Disney Cruises don't come cheap and once on-board you realize there's a lot more to spend money on. Alcohol, specialty restaurants and shore excursions, fine. But charging extra for soft drinks at meals, lattes, smoothies, ice cream and even popcorn at the theater somewhat offends the idea that you're paying an all-inclusive price in advance. Although those Mickey foam lattes might have been worth the extra expense. Entertainment. The Aladdin show was on hiatus on our cruise. We attended two others - Disney's Wishes and Believe. Both were well done if not cheesy, one with an odd high school relationship plot that seemingly appeals to neither adults nor their young kids who predominate Disney cruises. Both are vehicles for delivering lots of choreographed Disney songs. When asked after the cruise about their favorite experience our kids both said the shows. So again Disney must be doing something right. Our kids also enjoyed the deck shows and other entertainment around the ship. I'd be remiss not to mention the "shows" in Animator's Palate at dinner. These are immensely creative and interactive. I'll echo others' advice that you should make sure to be present at those dinners. Ports. Our cruise sailed to the Eastern Caribbean. In Tortola, with our group of 12, we chartered a private boat through Antilles Power Boats. Rosie and Phil were great hosts and took us around to Norman and Cooper Islands and the Willy T's for lunch. In St. Thomas, we took the ferry from the ship to St. John and a taxi to Trunk Bay. In my view St. John has some of the finest protected beaches in the Caribbean if not the world. And even on cruise ship days they're relatively uncrowded. As for Castaway Cay, it was nice in an artificial Disney World sort of way. If anyone can create an island paradise from scratch it's Disney. But I don't entirely get the profound love for Castaway over on the Disney message boards. We have been to many beaches in the Caribbean and generally prefer the ones without 4,000 people parked on them like sardines. Castaway is unavoidably crowded. That said, the barbecue lunch was one of our better cruise meals, and the 5K "run" (most people walked it) was fun if not a little strange on an unattractive air strip and path around the interior of the island. Take-Aways. For full disclosure, there are people over on the Disney boards who boast of taking 5, 10, 15, 50, 100 (!!) Disney cruises or who regularly vacation at the parks. We are not among them. We enjoy different kinds of travel and intended the Disney cruise likely as a one-time experience. From this perspective, the cruise passed the test. Kids were happy, adults were happy, we went to nice beach destinations and were well taken care of. Worth It? Disney cruises come at a premium, and such a question is subjective and dependent on personal factors. We don't have any regrets doing it, enjoyed the experience and felt good about the trip. Having cruised on most of the other major lines, we don't think anyone does it better for young kids than Disney. Read Less
Sail Date April 2019
This was our second sailing on the Fantasy and we loved it both times. Sailed with husband and boys ages 8 and almost 3. Positives - entertainment (live music, activities and shows, esp. Wishes and Believe), staff, service, kids rooms ... Read More
This was our second sailing on the Fantasy and we loved it both times. Sailed with husband and boys ages 8 and almost 3. Positives - entertainment (live music, activities and shows, esp. Wishes and Believe), staff, service, kids rooms (Its Small World and Oceaneer's Club/Lab) and port adventures. When we docked in Tortola we took the ferry to Virgin Gorda and did the baths/caves .. my 8 year-old loved it. We also enjoyed the Kon Tiki boat ride on St Thomas. Negatives - the food. I think this was the worst cruise ship food I have ever had, and I have been on around 20 cruises across all lines. Also seemed worse than our prior trip on the Fantasy in 2017. Although my kids didn't notice! Also, I encountered 2 staff members with bad attitude (one at Port Adventures desk and one at Book your Next Cruise desk) - still a significant minority, but also a first for Disney. We noticed some enhancements after the dry dock so that was nice too. However, perfect cruise for our boys ages 3 and 8. Read Less
Sail Date March 2019
BACKGROUND: This cruise was a birthday cruise for my older daughter who is turning 5. We also have a 20 month old girl. We thought about doing the theme parks, but figured that is more stressful and we’d wait until the girls are older. ... Read More
BACKGROUND: This cruise was a birthday cruise for my older daughter who is turning 5. We also have a 20 month old girl. We thought about doing the theme parks, but figured that is more stressful and we’d wait until the girls are older. So we decided on DCL. Also joining us were my brother-in-law, sister-in-law, and their 7 yr old daughter. Technically, I’ve done DCL once before, on the Wonder. But that was a free cruise due to my friend working as a doctor on the ship (I crashed with him). So this was my first true DCL sailing with a family. CABIN: We stayed in 6138 (Deluxe oceanview with verandah), and in-laws had the connecting room. I was very impressed with the room. It didn’t feel cramped in there, even with the crib and diaper genie. We really loved having the two bathrooms and two sinks. And there was plenty of storage space for everything. I really liked that our large suitcases and even our car seat fit under the bed. The cabin location was great, and it was easy to get around everywhere. There was no vibration noise and not much foot traffic outside our room. Having the connecting room was awesome as the kids could go back and forth easily. ENTERTAINMENT: Since our 1 year old goes to bed early, one of us typically stayed in the room after dinner while the rest of the group went out. Out of the shows that I watched, I really liked the juggler and Wishes show, and the Knight magicians were great also. I didn’t care for the rePercussion show at all. We had a great time at the various music trivia contests, and actually won the 90’s one. For kid’s stuff, my older kid really loved all the character meetings. DINING: Overall I was quite happy with the food. The breakfast buffets were excellent- Mickey waffles, pancakes, made to order eggs, biscuits & gravy, fresh fruit, etc were all great. My kid loved the selection of Krispy Kreme donuts. My only complaint about breakfast is that it was very hard to find crispy bacon. We did one sit-down character breakfast and that was good, but we preferred the buffet options. Lunch buffets were also great. I liked the selection of pastas, rice dishes, vegetables, etc. The desserts were solid also (really enjoyed the Oreo cheesecake). The breads were tasty, especially the focaccia (overall, the various breads on the ship were so good!). Sit-down dinners were hit and miss. As others have mentioned, expect convention center banquet hall quality. We typically liked the appetizers and salads. But some of the entrees were not good at all. I can remember a few that I stopped eating after a few bites (chicken schnitzel, sesame tofu, seafood pasta). I did tend to like the filled pasta options (especially mushroom ones). Some of the sides were great, such as the delicious white asparagus. Food temperature was an issue, as many of the entrees were served lukewarm. I never really left dinner feeling stuffed. On the bright side, our servers David and Marko were awesome. We made sure to tip them extra. The other saving grace was that the dinner desserts were overall really good (especially the crème brulee cheesecake and the various sundaes). And the Mickey ice cream bars live up to the hype- they have a terrific dark chocolate shell. We did Palo brunch also. That was a great mix of salads, bread, cheese, seafood, pasta, and desserts. I thought the chicken parm wasn’t as good as people here raved about. But we did have the chef make an off-menu calzone that was so good, and probably the best calzone I’ve ever had. The almond croissant and blue cheese walnut bread were great. For desserts, I loved the tiramisu and cannoli the most. Was it worth $40 + tip per person? I felt it was for me, because I liked having the variety of food. But for someone looking to save money, you’d be fine skipping it. In terms of other food options, we were happy. The late night french fries at Flo’s Café were awesome. The gelato at the ice cream shop was also great, and priced reasonably. Loved the cheesy tater toys with fresh jalapenos at the Irish pub. And Cove Café made great lattes (with really fun latte art). I’m glad they offered a buy 5, get 1 free latte punch card. My one suggestion for the food is to provide more ethnic options. The vast majority of the food options were American and Italian. During the entire week, I only recall seeing one Chinese dish (basic fried rice) and a couple of Indian dishes. I know many people don’t like ethnic food or spice, but I was really surprised by the lack of Mexican (tex-mex) options. I’d consider tex-mex food to very mainstream these days, and even kids love it. But in general, I was happy with the food, and gained 5 lbs! SPA: We purchased the Rainforest room deal for the week. It was very relaxing to visit the various rooms and showers. We even took showers here a few days because the showers were so spacious. The spa uses Elemis toiletries, which I didn’t like as much as the DCL ones. SHIP: The Fantasy felt sizable, but never overwhelming. We found it very easy and fast to get around the ship (especially without kids in tow). Elevators moved quickly. We found everything to be very clean also. My one issue is that the pools were tiny and therefore super-crowded. PORTS: We couldn’t do much in terms of excursions due to the 1 year old. At Tortola, there wasn’t much to do for us, so we just walked around the square a bit. In St Thomas, we did the scenic tram, which was a great photo op. And we did bicycling at Castaway, which was a lot of fun. We spent the rest of the day at the beach there. The clear blue water was awesome (though slightly chilly). I know our 20 month old won’t remember this experience in the future, but I think the 5 year old definitely will. Would we go on DCL again? We want to, but that will depend on pricing also. Even though we went during a cheaper week, this was by far the most we’ve ever spent on a vacation. Eventually I’d like to go on one of the new ships, but will target an off-peak week. Overall, we had a fantastic time and have lots of great memories. Read Less
Sail Date February 2019
We have a 6-year old granddaughter & thought this would be a great cruise to take with her. However, it turned out to be not so great. The internet is awful, extremely expensive even if all you need to do is to send a short (all ... Read More
We have a 6-year old granddaughter & thought this would be a great cruise to take with her. However, it turned out to be not so great. The internet is awful, extremely expensive even if all you need to do is to send a short (all word) e-mail to keep our granddaughter's Mom informed about a stomach issue she had. We took an excursion that cost us over $300 for the 3 of us that would not let us take pictures & then wanted $200 for 6 pictures. When we complained to Disney, they said they had known about this issue for years and yet had not done anything about it. The swimming pool is so small that you can barely stand up in it much less swim. Our granddaughter loves to swim so she was disppointed. The last day at sea was a Star Wars Day and Disney meant it. There was absolutely nothing to do on the ship if you were not into Star Wars. Not a movie, nothing!! The entertainment on the ship was exactly the same entertainment we had last year on the Magic. Surely there are other entertainers that would come on the ship. The food was always lukewarm. Because our granddaughter had to see the doctor on the ship, we missed our evening meal time so we went to Cabanas. At Cabanas (no reservations taken) we were told that the three open tables were being reserved for people who had called ahead. Isn't that a reservation? So we would not miss the evening show, we went to Flo's where they were out of pizza and had two choices of food items. Again, a very disappointing situation at Disney. We will not be going on another Disney cruise. The characters never showed up at a single meal as they did on the Wonder last year. Obviously the Fantasy does not care about providing an exception "Family Cruise". Actually, the one good thing about the ship was the two doctors we saw on the ship. They were fantastic. Never again on Disney. Read Less
Sail Date January 2019
Disney knows that most adults want to be a kid again. This cruise filled that "little kid spot" in my soul. It's always fun and a little thrilling to see Mickey, Minnie, Pluto and Goofy and Cinderella! Embarkation and ... Read More
Disney knows that most adults want to be a kid again. This cruise filled that "little kid spot" in my soul. It's always fun and a little thrilling to see Mickey, Minnie, Pluto and Goofy and Cinderella! Embarkation and disembarkation are a little crazy but we did them at peak times. Most of the food is good. Highly recommend Palos...excellent food and service. We enjoyed making new friends at dinner with shared seating. We are used to quite beaches (Sanibel Island) and thought Castaway Cay was a little more crowded than we like. The clear water made up for the crowds though! The "Wishes" and "Believe" shows were awesome. The best "entertainment" is watching the kids meet the characters and how the characters interact with the kids!! Our cabin was spotless and bright. Love the two bathrooms! Even though at times the public areas are very chaotic, I could always find a quite spot to read. Read Less
Sail Date January 2019
The time of year fits our school calendar better than spring break with our oldest in college now his spring break falls on a different time than the high school calendar. So to escape the cold and have traditional family vacation this was ... Read More
The time of year fits our school calendar better than spring break with our oldest in college now his spring break falls on a different time than the high school calendar. So to escape the cold and have traditional family vacation this was great timing. We have enjoyed WDW as a family for years and this Disney Cruise was our first cruise as a family. Two big thumbs up on how excellent this experience was after completing a 7 day Eastern Caribbean New Years eve cruise. My early concerns of long lines or masses of people and maybe getting tired of the same old cruise food faded early at embarkation and was all but gone by the end of our amazing trip. I can say with only one exception, the longest line I waited in was 15 min for the water slide. Upon leaving the ship going through US customs to get off the ship took about 40min but this area is not controlled by DCL so I can't really fault them for this unavoidable delay in our day. The food and table service was over the top excellent. Our Server Avatar was wonderful. His attention to detail , knowledge of food, what to expect, remember our preferences, friendly, even had his own unexpected brain teaser games he surprised with a few nights. He really made our trip extra special and added Disney magic. The food was brought to our table hot and exactly as we ordered. The food was flavorful and looked so yummy you couldn't wait to dig in to give it a try. The Assistant Server at our table was Guillaume his knowledge of the wine list and proper paring could be trusted and was always spot on. He was also very friendly and happy to share with us wonderful stories. Our experience in the dining was one we hoped could go on for a little bit longer and overall the week long cruise seemed to end all too soon. The entertainment by the DCL performers was spot on top notch. Truly like a broadway experience. The Wishes show was full of emotion and excitement. All the shows were fresh and not tired reused versions of park shows. The spa was relaxing and rejuvenating. The cabin was perfect for our family of 5 offering bunk beds and murphy bed with surprise bits of Disney sprinkled into the decor. The 3 children in our family age between16-20 we all give DCL a big thumbs up and for sure to cruise with them again. Read Less
Sail Date December 2018
We booked this cruise solely based on the fact that they dress up their private island for Christmas as well as the cruise ship. We were so disappointed and the cruise for the most part was then no different than any other cruiseline. ... Read More
We booked this cruise solely based on the fact that they dress up their private island for Christmas as well as the cruise ship. We were so disappointed and the cruise for the most part was then no different than any other cruiseline. Disney doesn't even offer you a credit towards another cruise to make up for it. Then when we got back I heard this happens quite often which is very upsetting. The food in the buffet was just ok, they never changed it up at all. We loved the evening dining rooms and the wait staff was excellent. Animators Palate was really neat both times we were in there. Our daughter loved seeing the Disney characters, but if you weren't in line 15 mins from the time they came out you missed them. Our daughter is 2.5 yrs old so she was bored in the nursery but not old enough to join the other kids in the Oceaneers Club or Lab. Then it seemed like all of the open houses were scheduled early in the morning or during her nap. Our child is not an early riser so it was harder for us to make it to things. I do believe Disney is backwards with the whole swim diaper thing...the pool and aqua lab was closed several times due to "potty trained" kids dropping dueces all the time. At least swim diapers keep it from touching other people and I heard other parents were just not putting swim diapers on their kids so they can take them in the pool whether they were potty trained or not. Read Less
Sail Date December 2018
A lot of our food was served at room temperature. With long gaps between the courses. We've done 3 cruises on the Dream and were very happy. This cruise on the Fantasy the food and dining room service was not as good. Would ... Read More
A lot of our food was served at room temperature. With long gaps between the courses. We've done 3 cruises on the Dream and were very happy. This cruise on the Fantasy the food and dining room service was not as good. Would have like some movies geared to an audience of other than children. Disembarkation was not organized! It was a free for all to leave the ship. Families were allowed off then sent back to clear their accounts. They had to fight upstream because of the massive crowd to leave. And then were told they could go back to the final checkpoint to leave. Passing all the folks who were waiting in line. Not good. We were stopped at one point and told the computers were down. Only to overhear the staff talk about stopping disembarkation due to crowding at customers. We were lied to by Disney staff. Read Less
Sail Date December 2018
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since ... Read More
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since we were on deck 10 at 6:15 - 6:30 every morning someone was on the treadmill above our cabin. We mentioned to the staff but nothing was done. No sleeping in. The steak the first night and at the Windjammer for lunch was very tough. The steak later in the week was excellent. Those were the negative aspects of the cruise. The entertainment was top quality (typical of Disney). The adult area with the pools were very peaceful and the drinks were excellent. The various dinning rooms are always something we look forward to. We spend this getting special coffee and one afternoon Chip and Dale stopped in and had a great time with my wife. (It sounds strange, but it was fun. St Thomas was nice (we went on the party boat to a beach - we have been to St. Thomas several times.) Tortola was fine for a one time visit. We took a bus tour and spent time at a beach. The bus tour felt like you better have for life insurance up to date. St Thomas beach was nicer. The server and assistant server were great at meeting our requests. We would go again but no rooms under the treadmills. Read Less
Sail Date December 2018
This was our fifth sailing with Disney and this was the second sailing alone with my daughter. Everything was effortless and wonderful. The cabin was beautiful and always clean. If there were any issues at all they were quickly resolved. ... Read More
This was our fifth sailing with Disney and this was the second sailing alone with my daughter. Everything was effortless and wonderful. The cabin was beautiful and always clean. If there were any issues at all they were quickly resolved. I have food allergies and thanks to our amazing team in the dining room, I was never worried. Our head waiter Marko and assistant server I Made were just the best! Our trip was so good in fact, we booked another one in the near future and requested Marko and I Made again. As always Disney Cruise Line did not disappoint. The only con sadly was a big one. As we disembarked, so too did every passenger on that ship. Lines went around the ship several times. I have never experienced that before on any previous sailing.There was no one there to assist us or guide us. No one informed us of the problem either. We stood on that line for hours as it moved at a snails pace. It was not until we finally entered the luggage area that we learned the reason for the delay ... "they did not have enough personnel in the customs area" (a porter). For those of us trying to make our flights, it was a bit unnerving after such an incredible vacation. Hopefully they will resolve this issue quickly, but in the meantime, perhaps suggesting booking a later flight home may help keep everyone more relaxed. Even with the delay, you get what you pay for with this cruise line, the memories, the service, and the trip, priceless! Read Less
Sail Date December 2018
Our 26 family members have been planning this cruise for over a year . My wife and I sail with Celebrity Aqua twice a year, so are used to fabulous food and over the top service, others had sailed RCCL, and one Silversea. But for most of ... Read More
Our 26 family members have been planning this cruise for over a year . My wife and I sail with Celebrity Aqua twice a year, so are used to fabulous food and over the top service, others had sailed RCCL, and one Silversea. But for most of us, this was our first Disney. I think to sum it up, they have a very devoted following, so they don’t try as hard to please as other lines. Embarkation was slow. The port has no embarkation side and debarkation side, so everyone is going against each other to enter and leave. You wait in the terminal over an hour to get on. Our rooms were ready and perfectly clean. We loved our room host, who was fabulous. Now, you have the same wait staff in the dining rooms each night. This is great if they are great but.....We waited at least 15 to 20 minutes to have our drink order. So we learned very quickly to bring our drinks with us to the table each night. We also waited the same for our food, which was just ok and consistently room temperature. Even the soup was cold. We had the turkey one night which was so dry you had to wash it down with water. I would expect this on a discount line, but not the most expensive one we had been on. Cabanas had very inconsistent hours. One time half was open, and the other closed. My first morning I woke up at 630 and went to get coffee, to be told “ not ready yet” Breakfast with eggs not until 730! I am used to standing in line ordering my eggs and enjoying a hot breakfast. Not so. It took 10 min to fry an egg, so the choice is taking already cooked eggs from a dish, and toast from a dish, all Luke warm. We all joked that when we got off the ship we could have a hot meal! The French fries and chicken tenders were hot. Ok enough about food. Several family members had to do some work, which brings us to the internet package. 1000 mb for $89! No unlimited package! You can churn through that in one day, just checking mail. To say rip off, is an understatement. And connectivity inconsistent. I’ve had better connections on Transatlantics. And when we went down to talk with WiFi person, he was either at a meal or gone. The characters were the highlight, and the clubs for the little ones wonderful. The tweens were not as happy with their offerings. The ports were great and excursions excellent. So... Not sure about Disney. RCCL has many fund things for kids, a new water park planned on their private island and better food. And for the adults, Celebrity hands down for everything! Read Less
Sail Date November 2018
We have been on many cruises but this one had a lot to complain about: No free desserts in the evening - you need to pay extra (and not cheap) Limited variety of food offered at dinner Food quality below other cruise standards ... Read More
We have been on many cruises but this one had a lot to complain about: No free desserts in the evening - you need to pay extra (and not cheap) Limited variety of food offered at dinner Food quality below other cruise standards No pool for adults to swim - just a wading pool Limited activities for children not yet out of diapers Entertainment geared strictly for young kids (over the top routines) Considering the price we paid, this cruise was way below expectations. We will not take the family (children and grandchildren) on another Disney cruise. Not a good value. Take the kids to Disney World if you want something Disney - avoid the cruise. The ship is nice and the crew was helpful, but this cruise is a very poor value for what you get. The ship had a surprisingly high number of bars - not what you would expect but I guess Disney is aiming for profits. Read Less
Sail Date November 2018
My husband and I (late 60s) booked this cruise over a year ago through Costco Travel for very generous Costco Giftcards as an incentive, since few other travel agents gave anything as bonuses for booking a Disney cruise. Our family was 6 ... Read More
My husband and I (late 60s) booked this cruise over a year ago through Costco Travel for very generous Costco Giftcards as an incentive, since few other travel agents gave anything as bonuses for booking a Disney cruise. Our family was 6 adults,and 3 grandkids ages 7, 4, and 14 months. Everything went smoothly, port arrival and departure was quick walk off when ready with no hassle and very efficient with luggage, etc. Fantasy was beautiful, clean, just the right size to access everything. Kids club was entertaining for our girls and our little grandson enjoyed Andy's play area. All of them liked the pool and splashzones, and plenty of characters to meet. We all enjoyed the 3 rotating restaurants with our waiters that follow you to each one and are very attentive to kids and adults, especially "Bojana" our main waitress. We have taken 26 cruises over the years, and this was one of the best! If it wasn't so expensive we would do it more often. If you want to prebook again with a refundable deposit to use within 2 years, they provide "place savers" with incentives. We did not do this because our family cruises are every 4 or 5 years apart, and we also do Disney World and other vacations. We also loved the adults-only area with Skyline Bar, and OooLaLa bar among others. A tip, when we tried to book Palo brunch and liquor tastings before the cruise they were all sold out. We were told to board early and go right to Guest Services and request what we wanted. They hold back some reservations for then, and it worked! We got every activity we wanted. Re: Excursions on the islands: First stop is Tortolla and we did it on our own. Just walk thru the port and get an open-air shuttle to Cane Garden Bay beach for a wonderful, white sand, calm blue water beach with chairs and umbrellas and beach bars. $9 transportation per person and free for kids if on your lap. At St. Thomas we also took a taxi ($8) to our favorite beach "Coki Beach". Again a beautiful beach day and bring snorkles if you have them to see and feed the tropical fish. They give you dog biscuits which the fish nibble on. Water so clear you dont even need snorkles. Then shopping back in town before boarding ship. Castaway Caye was a favorite and Disney provides everything. No problem getting a chair and umbrella (free), and plenty of activities or just relax. We would definitely recommend a Disney cruise. Adults only areas on ship and beach if you need a break from children just put them in free kids club for an hour or two. Read Less
Sail Date November 2018
Disney vacation club members as well as experienced DCL travelers. Like the eastern cruise more sea day’s. Was interested in seeing Tortola as well. Cruise itself pretty good, reliable service they handle crowds well. Disappointed ... Read More
Disney vacation club members as well as experienced DCL travelers. Like the eastern cruise more sea day’s. Was interested in seeing Tortola as well. Cruise itself pretty good, reliable service they handle crowds well. Disappointed in evening entertainment. Two non-show evening entertainments were actually poor. Night club entertainment almost non-existent. Decent itinerary; Had very good tour with David’s Fun tours, private tour of island. Designed to what we wanted, traveling with 6 seniors so history and sightseeing was the priority. Had good lunch in town and delivered back to ship. Timely very personable would recommend. Tortola was a slightly different story, booked with Aristocat charter, I didn’t do my homework and it was 3 out of 5. Thought the owners, crew and boat were very nice and good. 3 spots to snorkel were good, could have used better stairs to get back on board. Had ladder and it was ok but not best for seniors. Lunch was average at best with boiled hot dogs and stuff,to go with it. I would have preferred less time on lunch, more sailing and less people. Had up to 30, lots of kids running around in controlled. Lastly watching for two hours s 20% of groups sucking rum down didn’t wind my watch. Probably would not do again. Probably would prefer to stay on ship or get private charter or tour. It was Lao pricey I thought for number of people. Read Less
Sail Date October 2018
3rd Disney cruise and loved it again every time room has been immaculate cleaned every day and towels are folded into animals and bed sheets changed every day. People say pool is too small and the 2 pools for all ages are small however ... Read More
3rd Disney cruise and loved it again every time room has been immaculate cleaned every day and towels are folded into animals and bed sheets changed every day. People say pool is too small and the 2 pools for all ages are small however it isn’t easy to have a large pool onboard a cruise ship there are also adult exclusive pools and a pool for teen club vibe (14-17) Ship is easy to navigate with maps all around and staff are friendly the ship has a fun mini golf course and basketball court. The 3 times I’ve been on the cruise my son has been able to go to all 3 clubs oceaners lab (3-12) edge (11-14) vibe (14-17) the oceaners lab is very large and great for kids as there is always activity’s on this also goes with edge and vibe. Edge is fairly small however is my sons favourite out of the 3 and every time has been extremely sad to leave his new friends. The activities range from sports deck fun to trivia challenges and video game challenges and much more. We have never made him go to the clubs yet he has chose to he would wake up have breakfast with us ( which the breakfast is a large buffet) then go to the youth club until dinner have his dinner then go back till the club closed. The waterslide the aqueduct is also a must do. There is a rotational dining plan where you change restaurants every night and cycle between the 3 and your servers rotate with you. And one restaurant even allows you to draw a character and have it animated the food quality is great with bread service,starter, salad/soup, main course, dessert. not to mention the adult only restaurants you can go to. There is also an option to share your table with another family at first this may see odd however I would fully recommend as the look at of you have children there gender there age etc and match you up with a family like so you child will instantly have a friend. You can also get food like pizza and ice cream and soda during the day for no fee The whole ship is in Christine condition as everynight and whenever the boat docks workers are always jetwashing painting or doing maintenance There is also a range of activities for adults including Karaoke music quizzes game shoes etc and like there is plenty for kids to do there is also plenty adult exclusive areas all over the ship Overall an amazing vacation and would recommend to anyone thinking about booking with or without kids Read Less
Sail Date July 2018
Started poorly at embarkation, we were so excited and visited the Supervisors Desk as advised to inquire as if there were any possible available cabin upgrades, knowing full well they are not free but the Supervisor was "surly" ... Read More
Started poorly at embarkation, we were so excited and visited the Supervisors Desk as advised to inquire as if there were any possible available cabin upgrades, knowing full well they are not free but the Supervisor was "surly" no smile and spat out verbally our family was "to early for that" (note we stood at her desk for about 10 minutes while she played with the computer not even acknowledging us, then after seeing us told us she would be with us soon) and made us wait a few minutes more. No smile, not a Disney experience. The Cruise Director was Trent Hitchcock, over the top silly and while not "on" puss on his face while walking the hallway, just off putting. The Tween Club The Edge my daughter reported was not engaging at all, she went several times but would return quickly saying the youth team was not interactive and the activities were pretty much non existent, most kids just sat alone with their own electronics and the youth team could not be bothered with anyone but each other. The entertainment offered was often repeated, the premium price should command better entertainment seemed like to much filler not enough content. We arrived at the private island late (not allowed off until 0930) and this left limited time to enjoy their private island, (the lifeguards start yelling and cleaning the island an hour before you have to leave, feels like you are not a welcomed guest) very disappointed with the schedule on the Eastern Itinerary Castaway Cay Day. The room was clean and the stateroom host (Alston) was amazing, our aft room 6188 was a positive experience. Very little wear and tear and the views from this deck were beautiful. A bit of soot and vibrations but that was expected in the aft, pretty quiet otherwise. The dining team was cordial, kind and full of smiles, loved Malwyn from India just a joy!! The food was okay if not a bit boring, the private island Cookies buffet was sloppy, they could not stay on top of the demand. This was the first time I had ever observed no one staying on top of the buffet offerings. The Fantasy was in decent shape but again not enough entertainment or events planned especially on sea days. The pools and pool decks were ridiculously crowded, verbal arguments occurred over families refusing to limit their time while playing shuffleboard etc. Disappointing adventure for the monies spent. Read Less
Sail Date July 2018
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was ... Read More
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was disappointed in kids club - there is a focus on 3-12 year olds and then 14-17, the Edge (13 year old club) wasn't good at all. There weren't many activities and those that there were repeated most days if not throughout. Also, Disney is for kids, right? Wrong when it came to the pools and water activities. 2 year old was secluded to just the splash pad with no options for swimming (no swim diapers) and the 13 year old too young for larger pools but couldn't even get near the 2 small pools (if you can call them that) because so overcrowded especially with adults. I was so looking forward to the food, but felt the quality of the dinner food was OK. Overall, the best thing was the staff and the characters and the time they took with the kids. Just wish there could have been more of a focus on ALL kids and not just one particular age group. Read Less
Sail Date June 2018
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