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13 Disney Baltic Sea Cruise Reviews

The ship is old, so you do need to overlook the wear and tear, but the smaller size is nice. First the bad-- 1) Embarkation was the biggest mess I have ever seen-- all the tour buses came at the same time, there was no plan and we ... Read More
The ship is old, so you do need to overlook the wear and tear, but the smaller size is nice. First the bad-- 1) Embarkation was the biggest mess I have ever seen-- all the tour buses came at the same time, there was no plan and we stood outside in the cold for several hours A HUGE mess. Started the trip on a bad note. 2) The food is so-so, watery eggs in the morning, dried out hamburger buns, and a limited selection of dinner entrees. I expected more and better 3) The staff must be under a lot of pressure to get very high marks on the satisfaction survey as we had staff begging us to give an excellent score. 4) Stateroom walls are very thin, we could hear every conversation our neighbors were having 5) If you do not use the phone app you will be lost, as many staff do not answer questions and direct you to the app. The Good: 1) The entertainment is outstanding-- the best I have ever seen on a cruise 2) The staff works well with the passengers regarding character opportunities and photos 3) For the most part the staff went out of their way to meet our needs ( which were few) 4) Unlimited soft drinks on deck 9 were great. 5) Nice variety of activities 6) Shore excursions were organized and well executed, escorting guests to the buses helped in many ways. Would I do a Disney Cruise again, probably but I would check to make sure the entertainment had been updated and was fresh. Read Less
Sail Date September 2019
This was our 22nd Disney cruise. We have been on all ships but I think the Magic is our favorite. We reserved this cruise for the itinerary but we love the ship. We have an adult disabled daughter who still loves all the characters ... Read More
This was our 22nd Disney cruise. We have been on all ships but I think the Magic is our favorite. We reserved this cruise for the itinerary but we love the ship. We have an adult disabled daughter who still loves all the characters and we always bring her best friend, also disabled. They have the freedom to roam around on their own. The staff and crew are wonderful to them. We had four of us on second level in an ocean view. Lots of room. Our room steward, Eddy, was terrific. He worked so hard on our room every day. And our servers, Thatra and Debora, were the best we have ever had. Charming, funny, sweet, accommodating...everything you could hope for. Even the head server, Steven, was always available and helped out his teams a lot. The food was good, with only a couple misses, The entertainment was top notch. We loved it from beginning to end, Read Less
Sail Date July 2019
1. Room 8040 was terrible we keep hearing super loud thumping sounds from somewhere, my four year old who always sleeps like a baby woke up so many times and said it’s just too noisy 2. Food service was terrible, they ask you how you ... Read More
1. Room 8040 was terrible we keep hearing super loud thumping sounds from somewhere, my four year old who always sleeps like a baby woke up so many times and said it’s just too noisy 2. Food service was terrible, they ask you how you want the meat cooked but it’s never cooked to our preference and most things are cold when they reach us. We weren’t very happy that there were many times when we were hungry but there wasn’t any food available to us other than soggy fries and pizza that tasted like plastic. The dining rotations were so bad by day 3 we wanted to skip it and just go to the buffet but only to realize there is no dinner buffet! Desserts were unbearable! Breakfast buffet was so 1980’s. No gluten free options and it’s just a bunch of flour and sugary foods but are not even considered real food. We could choose either cheap waffle pancake or donut, with lots of sugary dressings, or we go for boxed cereal that aren’t even real food but synthesized. The butter wasn't even real butter it was margarine! People who care about their bodies and health and watch what they eat don’t eat these packaged processed foods. My daughters are gluten/corn/soy sensitive, they ended up having no appetite for breakfast. I am not sure about you but from where I live everyone is aware that eating like that causes obesity and diabetes. But I don’t mind eating that stuff if it’s good but it wasn’t even good! 3. Most of us were so seasick we couldn’t really enjoy it, and I have never been seasick at all on any cruise ship, not to mention one time I was on a cruise when I was in between first and second trimester. But this time I felt so sick I was lying down one time for 36 hours straight and one of the kids threw up right in the middle of the show that’s how bad the ship was moving and swaying. 4. The Club House was terrible, they just hand my 4&6 year olds iPads! For the money we pay we would think the people there would have been giving them some more interesting things to do but our kids come back and say they are bored because they just get an iPad which my 4 year old never got any instruction and isn’t even fluent in English, so she had no idea what she was doing and was utterly bored! 5. The UK customs clearance was unbelievable, we were in line for almost two hours only to have to give up because we didn’t want to miss the Lion King premier and then had to go back in the line again after the movie! That’s just really poor coordination, we wasted so much time and it’s quite obvious that people were pissed too. They even asked us if we had any intentions to work in the UK! As if anyone would pay 17000 USD just to sneak in and find illegal work? 6. Laundry was so frustrating when half of the machines would always be broken at any time! So the functional machines were scarce and people ended up having to bite or fight each other to use them. It just reminded me of my college dorms! And people were taking my stuff out of dryer even before I got the message from Disney Cruise app! I had semi dry clothing lying all over when I got there a few minutes before my dryer time is up! 7. When we got to Dover, the shuttle bus to Dover train station actually cost 10 USD per person including our small children, that’s 40 USD in total while local taxi which we ended up taking only costs 10 pounds! 8. For all the coffee at our dining rotations, it actually costs money! For a coffee to go with the dessert after our meal, it costs 2-3 dollars I think that’s just too obvious Disney is trying to charge for whatever they could. We paid 17000 USD for 7 days and we couldn’t get a coffee to go with our dessert? 9. The Disney Cruise wasn’t even very Disney, I thought it would give us the feeling when we walk into Disney Orlando but it was nowhere near. Other than the shows and occasional characters posing for photographs (which again costs money), nothing was Disney! No Disney Music, no Disney decor, no Disney colors, not even the famous Disney parade....which we actually had even at non Disney Cruise Ship one time, the Oasis. For 17000 USD I think we definitely have many other options. Read Less
Sail Date July 2019
This was the 3rd long'ish (>10 days) cruise we've gone to Europe via the Disney Magic, and it was once again, one of the best vacations we've ever had. So many reasons . . . I will miss many.. We love the ship, as it ... Read More
This was the 3rd long'ish (>10 days) cruise we've gone to Europe via the Disney Magic, and it was once again, one of the best vacations we've ever had. So many reasons . . . I will miss many.. We love the ship, as it is just the right size for us and we booked very early, snagging one of the least expensive (white metal) veranda's in the stern of Deck 7 at a pretty reasonable price considering. And yes, we do the place-holder's on every cruise to lock in an extra 10% discount. The embarkation in Copenhagen was ok, as they chose a dock with a sufficient indoor facility for processing .. . . much different than the "magic" at Port Canevaral, but still adequate. The food service is just right as my wife has many allergies, and I like to experiment a bit. We like the late seating as the pace of the evening works well for us (we don't drink or nightclub much). The shows were fantastic and we even were able to meet two of the fantastic performers (Eddie Brandt and Lisa Karlin) who were super-talented and actually, very nice people! Our son loves the kids, now teen, clubs and he is considering the idea of being a Youth Activities Counselor after college (loans permitting). We see him at dinner and he accompanies us to some (but not all) of the shore trips. We don't do Disney excursions because a) they are expensive, and b) more so, because they are set up for the lowest-common-denominator of traveler (kids, disabled, uneducated) and we like to do a little research and explore on our own. That being said, the choice of ports on this North Sea adventure was fantastic -- 3 little cities in Norway (Kristiansand, Stavenger, and Alesunc); incredible Rekyjavyk Iceland; and way underrated Invergordon - gateway to Scotland's Eastern Highlands. I am still struggling to determine what there actually was to do in Kristiansand, but Stavanger has some terrific museums and shops and even was having a big athletic and concert weekend when we visited. I would spend 2+ days there easy. Alesund was picture-postcard pretty (although it rained hard when we were there). The Hop-on/Hop-off bus was a good choice. Iceland is exploding with tourism the past few years and I can see why. Incredible natural sights - volcano's, geological rifts, geysir's, hot springs; really nice people and an incredible culture of sheep, unique horses, good food, and hospitality. I want to go back. I had done a 2-week intensive tour of Scotland on my owne 25+ years ago, but the day in Invergordon was an unexpected treat. Instead of going south to see Inverness (a great little city) or west to see the famous Loch Ness, etc., we went north by hired taxi to see Dunrobin Castle (amazing) and toured through the charming town of Dornoch, but ended up buying most of our souvenirs at McCrae's in Invergordon where the owner and staff couldn't have been nicer (and the prices were very fair!). Finishing up with a 1/2 day in Dover to see the Castle and downtown was well worth it for the history and the vistas, as we delayed our trip back up to London.and enjoyed another few days in Britain. What a great trip. Read Less
Sail Date August 2018
We were a group of 11, spanning in age from 73 to 3. All in all, we really enjoyed ourselves and were more impressed by the cruise than we expected to be. Our cabins were even better than we hoped, and were very comfortable both for those ... Read More
We were a group of 11, spanning in age from 73 to 3. All in all, we really enjoyed ourselves and were more impressed by the cruise than we expected to be. Our cabins were even better than we hoped, and were very comfortable both for those in our party traveling solo and for our families of 3 and 4 to a cabin. The highs: 1. Easily, the most friendly and engaging staff on the ship were the photographers. Special kudos to Coco, Derek and Tobias for truly making our 3 year old have the time of her life! Seeing them was almost as wonderful as seeing the characters themselves by the end of the 7 days, and the cruise would have been much less memorable without them. Faby, from the hotel staff, too, went out of her way to make our daughter feel welcome and special. 2. The shows were truly fantastic. I can't imaging creating shows that would appeal to an audience as diverse in age as ours, but Disney did it. The teenagers in our group even went back to all three shows on the repeat nights because they enjoyed them so much. 3. The condition of the ship was fantastic. Being 20 years old, we were not sure what to expect, but DCL has done an incredible job maintaining and constantly painting. 4. The character appearances were great and well organized. Everyone in line was excited to be there, too, so even waiting wasn't a bother. The just ok: 1. The food, overall, did not impress. I am not sure how I could expect 10,000 meals per day that the kitchens turn out to not feel mass produced, but I feel that the theme parks do it a lot better than the cruise line. No one in our party ever had a "wow" dish, and some of the food just completely lacked flavor overall. No one got sick and everyone had plenty to eat, so no real complaints, but we were all expecting more (well, except the 3-year old). 2. The pool decks were disappointing. Maybe we were picturing in our minds much bigger cruise ships with elaborate pools, but there was not much here beyond a large hole filled with water and movies playing. The weather wasn't terribly warm, so it wasn't a big deal, but I would be hesitant to take this ship if it were operating a more tropical schedule. 3. The excursions are a difficult subject to rate, but overall we didn't think they were worth the money except for the tour to Santiago de Compostela. The excursion desk, too, was not very helpful in arranging our tours (we had a party of four that wanted to tour Lisbon, but were not able to book online even though all the others worked fine. Once onboard we figured out that each bus apparently had three seats open, but they were not able to move a party of two from one bus to another to allow our party to travel together.) Also, one group in our party was on a tour where the tourguide themselves was unaware of how to get her group from the bus parking lot to the sites in another port, and the bus driver got lost on the drive back to the ship.) The not good: 1. The bar servers were downright rude and purposefully unhelpful. I'm not sure if it was more apparent because the rest of the staff was generally quite pleasant, or because we were not drinking during evening hours, but it was remarkable. In the promenade lounge, one server was unable to tell us the difference between the "specialty" and the "standard" sangria, other than to condescendingly tell us that one was specialty and one was standard... and then walked away. In the cocktail lounge, one server told us that she could not get coffee, because it would be too long of a walk for her and not worth her time. 2. The nickel and diming was incredible, and prices are not posted. It leaves a very poor taste in your mouth to be offered a "welcome cocktail" immediately after boarding, never advised of a charge, and then to be asked for your "key to the world" without explanation, and brought back the bill some time later. Similarly, outside the movie theater, there is a popcorn and candy stand. Popcorn has gotta be included, right? WRONG... and there are no signs or prices to advise you of it. Even the kid operating the stand didn't know the cost, he had to pretend to ring it up first. 3. The internet is shockingly expensive and unreliable. Recommendation: don't even bother signing up. Enjoy everything else, and turn on your phone only when in port. 4. The kids club. This was probably the most surprising thing to us. We only went during open houses twice, so maybe it can be different, but we were shocked by how the programming essentially consisted of kids sitting by themselves playing Disney games on ipads. It didn't feel good, and even our 3 and 12 year old didn't want to do back after the open houses. Overall, though, we did enjoy ourselves. Knowing now what we do, we would probably enjoy a second cruise more, and eat more in port and ask questions about charges in advance of ordering on board. Read Less
Sail Date July 2018
We chose this Disney Cruise because of the itinerary and the opportunity to take advantage of a seldom-offered good rate by this company. Traveling as two adults, we were not overly interested in the character greetings etc. but it was ... Read More
We chose this Disney Cruise because of the itinerary and the opportunity to take advantage of a seldom-offered good rate by this company. Traveling as two adults, we were not overly interested in the character greetings etc. but it was charming nonetheless. Disney does make a great effort to provide adult-only areas, which was appreciated. We arrived at London Heathrow two days prior to embarkation day. We took the tube to Kings Cross/St. Pancras tube station, where we picked up prebooked train tickets to Canterbury using the ticket machines. At the same time, we picked up our prebooked tickets for the onward journey Canterbury to Dover (for embarkation day) and Dover back to St. Pancras for our trip home. The tube fare each way (using previously purchased Oyster Cards which we topped up using the ticket machines at Heathrow) was about 3GBP. The fares London to Canterbury and Dover to London were around 13 GBP when booked in advance. Certainly we were taking a chance that we might miss our train from London to Canterbury if our flight was late, but it all worked out smoothly. We chose to stay the 2 nights ahead of the cruise in Canterbury as it seemed quainter than Dover and was only a 20 minute train ride away on embarkation day. We've been to London before so we decided to skip the hustle and bustle. At the Canterbury West train station, we took a taxi to our hotel (8 GBP.) We had prebooked the Premier Inn for around 54 GBP per night. Well worth it as it was a short, pleasant stroll to the pedestrian area of town and conveniently has a Tesco Express for food, sundries and wine/beer (great prices we thought) and also a Pizza Hut next door. As Disney allows 2 bottles of wine per person/per port, we bought 4 bottles to take on board with us. On embarkation day, we took the train from Canterbury East train station (walking distance from hotel if you don't have a lot of luggage) to Dover Priory station, then a taxi to the port (10 GBP I think.) The lines were quite long at 1pm but we were soon through security and went on to the ship. We made our way to our room, an inside cabin on deck 6. Our bags arrived a few hours later. The muster drill was pain-free, and the sail away quite lovely with the white cliffs of Dover as background. Unfortunately it was cool and cloudy so we didn't linger outside too long. The ship itself is lovely. However, with the majority of days having cold, cloudy weather (even in July) there seemed to be very little public space for sitting, reading or just hanging out unless you were in a bar or restaurant (the buffet restaurant did not usually remain open between meals.) As a result, adults without kids were jammed into the adults only Cove Cafe, resulting in standing-room only a lot of the time. We certainly spent most of our leisure time in there. Coffees in the morning, wine etc. the rest of the day. This is the best place on the ship in our opinion. Croissants served in the morning, pastries in the afternoon, charcuterie in the evening. Although I would say that the quality of food on the ship is good, it unfortunately wasn't to my taste. The dining room menu was overly fancy, to say the least. So many sauces and strange (to me) pairings of main food and accompaniments. I'm used to less fussy, West Coast menus I guess. The breakfast buffet had many great choices of fried foods, tasteless omelettes (maybe made with liquid egg substitute or dried eggs??). I ended up eating Raisin Bran or making the odd bacon sandwich. Lunch was the best offering of the day, with an ethnic food choices as well as the expected food. Lots of macaroni and cheese for some reason. Desserts were okay to good. Definitely try the sticky toffee pudding. In the evening, you could attend your assigned dining room sitting (rotating through 3 different dining rooms) or go to Cabanas (buffet by day, waiter service from a limited menu by night.) Because we had been assigned the late seating of 830pm, which is quite late for us, we chose to go to Cabanas several times (open 630- 830.) The head waiter from the dining room left not 1 but 2 messages on our cabin voicemail, concerned that we hadn't chosen to eat in the dining room for a few meals. We prefer to choose where and when we eat. You can get chicken strips and pizza on deck as usual. Our inside cabin was the lowest category, so it did not have the separate toilet/bathtub that other categories have. It was just fine, still one of the biggest, nicest bathrooms I've had on a ship (and still had a bathtub, not just a shower.) There is a queen bed and daybed, which was made up every evening by housekeeping. The housekeeping was great. The TV had Disney tv shows. Or, for variety, Disney movies. You get the drift. The clock radio has 2 usb ports (how civilized!!!) and available outlets next to the bed and above the dresser. There were 2 hair dryers, a mini-fridge, safe etc. All fine for 2 people. We went to all the Disney-type production shows (all excellent) but skipped the magician and violinist kind of shows. The shows are held in the very large Walt Disney Theatre - come at least 15 minutes early if you have a large group, as many people tend to have. We also attended all the port-lecturer talks, which were given by a college professor who delivers interesting material with deadpan humour. The service was excellent everywhere. The only exception being Cabanas restaurant in the evening, which seems to be a training ground. For example, instead of "what would you like to order?" we were asked, "ready?" Just make it a limited buffet in the evening, please. The ports were exceptional, all places I've never been before: Stavanger, Alesund, Akureyri, Reykjavik, Invergordon (for Inverness.) We booked no ships tours, preferring to make private arrangements. Stavanger: we walked around to the other side of the port and booked the Lysefjord tour for 490 Norwegian Kroner each. The trip lasted about 3 hours and was beautiful. Stay outside on the deck for the best views, obviously. While waiting for the trip to start (10 am) we used the free wifi at the most beautiful Starbucks (sorry) I've ever been in. Afterwards, we strolled around the old town, had coffee and skol brot at a lovely cafe, and then walked around the pedestrian shopping area behind the Starbucks. It was one of very few warm sunny days. Alesund: we bought tickets for the little train, and went for coffee while waiting for our assigned time. The train goes on a lovely tour around town and up to a lookout ( I don't remember the exact price but it was expensive.) The lovely art nouveau buildings are so interesting. Afterwards, we went to a brewpub at the pier and had the best hamburger I've ever had (not very Norwegian, I know, but remember I didn't really enjoy the food on the ship but I loved this hamburger!). A cool, cloudy day. Day at sea: Cove Cafe, the Irish Pub with the Gothard Sisters playing Celtic music, the odd trivia game. Akureyri: I got up at 2 am hoping to see the sunrise but I was too late, It was already up although it was grey and cloudy too. The sail in/out of the fjord at Akureyri is not to be missed - it's stunning, and is the best opportunity to view wildlife such as whales and dolphins. We had prebooked a tour through Fab Travel (discounted as we booked with them for both Akureyri and Reykjavik.) It is the same tour you can book through the ship at substantially less cost. They were waiting at the pier in both ports. I highly recommend them. We went to a geothermal area, a crater, a lookout, a waterfall and the Myvan nature baths (you can go in this hot spring if you want but we were saving ourselves for the Blue Lagoon.) Several people on our tour did go in the water here (at a cost) but it is really nothing compared to the Blue Lagoon imho. A long day on the bus, but the spectacular scenery is worth it. Nothing to see in the little town itself, book a tour. Other passengers on the ship booked whale watching tours at the port. Free wifi in the port gift shop. Reykjavik: again we had the prebooked tour (the Golden Circle) with Fab Travel. Do not hesitate to book them. It certainly is a long day on the bus, but with spectacular scenery again. We went to the geyser area, the place where the 2 continental plates meet, a spectacular waterfall, a lovely rest stop, a farm. Our ship docked around noon, so after the tour we just went back to the ship and rested up for day 2 and our Blue Lagoon adventure. We booked through Reykjavik Excursions for the first entry of the day (7am.) They were waiting for us at the pier at 530am as promised. We were driven to the central bus station where we boarded a larger bus at 6am to take us on the 45 minute drive to the lagoon. They opened promptly at 7. We were the first ones in the lagoon, and the first ones at the bar. We had to have our iconic Blue Lagoon photo with a glass of prosecco (well it's 5 oclock pm somewhere, right?) At that hour there were few people in the lagoon and we paddled about happily for an hour. The hordes of buses were just pulling in as we got out. The only hiccup was that the first bus back to town wasn't leaving for an hour or so later so we had excellent coffee in the cafe. We took the Reykjavik Excursion bus back to the main tourist area of town (they will drop you where you want) and then took the free port shuttle back to the port for departure. Free wifi at the port and in most cafes. Day at sea: as above. Too cold for the pool Invergordon: Took the local bus to Inverness for the day as we had already done Loch Ness etc. on previous trips. If you want to see the highlands, battle fields, Loch Ness etc. book a tour maybe through the ship for this port. We just shopped in Inverness and had a great lunch. Free wifi in Marks and Spencers. Day at sea: as above Read Less
Sail Date June 2017
Embarkation: After two days of visiting beautiful Copenhagen, our family was very excited for our second ever Disney Cruise (First was a Disney Dream 3-night Bahamas cruise in 2011)! After taking the crowded local bus line to the port, we ... Read More
Embarkation: After two days of visiting beautiful Copenhagen, our family was very excited for our second ever Disney Cruise (First was a Disney Dream 3-night Bahamas cruise in 2011)! After taking the crowded local bus line to the port, we were greeted by the expected wonderful hospitality of Disney. Every question we had about our luggage was quickly and happily answered. We then posed for a quick photo-op and entered the very fast moving check-in line. Following the speedy check-in, we walked right on to the ship with no wait (10 minutes before our scheduled time!). Ship: The Disney Magic is a truly beautiful ship. Despite being 20 years old, she is in much better state of repair then younger ships our family has sailed on. Entering the 3-deck tall, art deco atrium, you instantly feel taken back to the days of luxury Transatlantic steamships. The ship is easy to navigate as it is smaller than many of today's mega-ships, and every square-inch is thoughtfully detailed. As someone who appreciates creative design, I was not let down by the beautifully appointed ship. Our only major gripe with the ship itself was that the aft was notably bumpy whenever the engines were active. Our cabin was located in the aft, and we often found ourselves vibrating when trying to sleep. Other than the problems in the aft, the ship sailed smoothly the entire journey. Dining: Coming from a family of very picky eaters, I would not consider our reviews of the food over someone with a more diverse palate. However, all the food we sampled was cooked very well and always to our order. The plating was always beautiful for every course of the meal. Cabanas, the buffet, was ever-changing, providing a constant variety, but while maintaining staples to keep the kids and picky adults happy. The three rotational dining restaurants, Animator's palate, Carioca's, and Lumiere's had a new menu at each seating. The food often seemed overly fancy and sometimes daunting to a family of 5 who is more than content with hamburgers and chicken tenders, but everyone always found a meal (albeit sometimes opting out of a more exotic course). Overall, the food always did deliver, and if we did not find something to eat at dinner, the quick service locations and complimentary room service provided a trusted crutch. Entertainment and Activities: This category Disney has locked down. Having its credentials in the entertainment industry, Disney managed to exceed expectations. The Broadway-calibur nightly shows consistently blew the audience away. Having a theatre background, I appreciated the high energy of each performance along with the high tech staging that made each show a treat. Even the smaller shows such as the first ever showing of "Once Upon a Song" were a treat for the audience, and stack up to or even exceed their signature shows like 'Tangled the Musical" or "Disney Dreams." Daily game-shows and trivia contests were always high energy, and cruisers with and without kids always got into the action. There was never a dull moment on board. The Buena Vista Theater screened first run movies in 3D while "funnel-vision" on the pool deck played Disney classics. Even live music in the evening throughout the ship created a fun, light-hearted atmosphere with Disney tunes on request by pianist Ed Kelly. Service: Disney once again shined in this department. From guest services to housekeeping, each crew member was a delight. Every request we made was happily granted, and many crew members we spoke to became friends during our journey. Two highlight of our cruise were cruise entertainment staff member Derrell and head server Pongphan. Derrell greeted everyone with a smiling face and struck up a fun conversation with everyone he could. Whether hosting game shows or character meetings, he never failed to lighten up our cruise experience and many others. Pongphan was an amazing server with never ending charisma and energy that always made our family look forward to dinner time. He helped us with all food issues, whether allergy concerns or just recommendations for what to get. He quickly learned our likes and dislikes and helped us plan our meals accordingly. He also brought many surprises such as magic tricks to entertain our youngest family member. Other service departments shined too such as guest services and the amazing housekeeping team. Disney's stellar service gives us the desire to keep coming back. Ports and Excursions: Sailing to Stockholm, Sweden; Helsinki, Finland; St. Petersburg, Russia; and Tallinn, Estonia; our family was excited to visit countries with cultures we have never experienced. We booked all of our excursions in advance on our own, so I cannot speak for Disney's. The locations we visited were all fantastic in their own way. We never had major language issues as most of the population speaks English in these countries. One day in these beautiful countries was simply not enough to take in all of the attractions. Overall: The Disney Magic was a simply magical cruise. Between the never ending list of on-board activities, great food options, and wonderful destinations, our family was never bored. Everyone in the family from parent to child was engaged and participating in the "magical" atmosphere the ship contained. Despite the more hefty price tag, you truly get your money's worth. With very little upselling or premium experiences, the investment into a Disney Cruise returns your money with unforgettable memories. Read Less
Sail Date June 2017
We arrived in Copenhagen 2 days before our cruise and had a chance to get acclimated to the time change, do a city tour and enjoy Tivoli Gardens. It was our second visit to Copenhagen and it was absolutely delightful. We visited the ... Read More
We arrived in Copenhagen 2 days before our cruise and had a chance to get acclimated to the time change, do a city tour and enjoy Tivoli Gardens. It was our second visit to Copenhagen and it was absolutely delightful. We visited the Viking Museum in Oslo and did the Hop-on/off tour. There was very little information on that tour, a bit disappointing but a lovely drive through the city. There were a few other things I wanted to do in Oslo but had resistance from my 14 year-old traveling companion so I decided to save those for next time. In Kristiansand we did the Rib Boat tour and it was fabulous. I could have spent more time exploring the small islands, but it was a really fun tour and a huge hit with the teenager. After the boat we had plenty of time to explore the city and have lunch, it was delightful. My favorite Norwegian port was our stop in Bergen. We walked to the Funicular and had no line for tickets. I could have spent a whole day hiking up there, but it was a short port day. I wish we had had more time there. Iceland was amazing but we spent soooooo much time in cars. I'm glad we got the brief view of the country, but I wouldn't recommend this as a cruise destination simply because it is so vast and there is so much to see, difficult to do in 3 days. We had private tours in both Akureyri and Reykjavick. The tours were awesome. Our first stop in Scotland was interesting, we did the Disney Port Adventures Neolithic tour. Very cool, we were back on the ship early which always makes the teen happy. My favorite was our Invergorden/Inverness and Loch Ness tour on our last port. Our guide was hilarious, and despite bus drama, we had a delightful time. A highlight of our trip was visiting the Warner Brothers Harry Potter studio tour on our disembarkation day. Do this if you can! I loved the length of this cruise, it was my first over 7 nights. I absolutely loved having 3 days at sea. Embarkation and disembarkation were easy and smooth. Food was fine, my kid was happy and I didn't starve. My frustration is always the over crowded buffet, some woman took a serving spoon right out of my hand while I was trying to dish myself an egg benedict. Loved the entertainment! Service on this cruise felt a little less than the magic I am used to from my previous Disney cruises, staff was a bit cold and rushed. Would I go again? Yes! We booked an Alaskan cruise while we were onboard this ship. Read Less
Sail Date July 2016
This is our 4 Disney cruise. All on the Magic. This is the first time we cruised since the refurbishment. Had a wonderful time. We stayed in London the week before. We made our own air and hotel reservations in London and Disney was not ... Read More
This is our 4 Disney cruise. All on the Magic. This is the first time we cruised since the refurbishment. Had a wonderful time. We stayed in London the week before. We made our own air and hotel reservations in London and Disney was not helpful in providing transportation to the port so we did that on our own also. My kids are 10, 12 and 14 and only the 10 year old enjoyed the Edge (we were able to have him get into the Edge since his brother and sister were there). I think it was more that the kids were tired after the ports and mine just wanted to watch a movie or read in the evenings. It was mostly a loud group of boys playing video games in there. Prior cruises I had to pry my kids out of the kids club so it was probably just my kids ages and the amount of time we were traveling. We did not go to many of the shows but enjoyed watching the movies. Our cabin was fantastic. We booked a one bedroom concierge suite this time and it was well worth it. It was sometimes loud with the neighbor children and I once had to ask them to keep it down so we could get enough sleep to make our early port excursion meeting. We had fantastic service and we all enjoyed all the concierge level perks. My children really enjoyed the food. They mostly ordered off of the adult menu. We had the early dining and that worked perfectly for us. Enjoyed our ports and most of all of shore excursions. All of our tour guides were great. In Copenhagen we did the City Highlights and Open Air Museum the first day. It was fun but too long at the open air museum. Second day we did all inclusive to Tivoli and that was a blast. In Stockholm we went to the Vasa museum which was really neat and then the food hall. Not enough time in the food hall to eat. In Helsinki we went to the nature center and reindeer feeding which was fun. St Petersburg day one we had a private car which was a great way to see many of the sights. The second day we did the Catherine's palace and Hermitage museum tour. Very long day and the kids were ready to have some sea days after that but I would do it again. Actually, I would not change a thing about our shore excursions except shorten day one in Copenhagen. I had a massage the last day of the cruise and I was really disappointed. The massage was fine but i was not impressed with the spa. I cruised right before the refurbishment and was told by the staff that the spa would be all redone. It looked the same as before. Maybe a little worst. I just felt like it was dirty and falling apart.Robes were huge and so were the shoes. Much worst than the spa in the strip mall at home and 4 times as much. I have no problem paying for a premium experience but this spa was not that. All of the staff we excellent. We really liked our assistant waiter and cabin steward and the concierge staff. The diner show at Animators palate the last night was very cool and entertaining. Read Less
Sail Date July 2015
We were on the first Baltic cruise for the Magic and it was wonderful. This was our 5th Disney cruise and 2nd on the Magic. We did some excursions thru the ship and some hop on / off bus. The excursions in St Petersburg - the bus ... Read More
We were on the first Baltic cruise for the Magic and it was wonderful. This was our 5th Disney cruise and 2nd on the Magic. We did some excursions thru the ship and some hop on / off bus. The excursions in St Petersburg - the bus highlight tours was extra special because of our guide - the canal tour not so special also because of the guide but was OK. The activities onboard are too many to mention - we did the evening shows, some tastings, movies and way too much fantastic food. We really like the rotation seating and really enjoy having our servers move with us. The ship was in excellent condition; the entertainment Broadway quality; having a movie theatre that showed first run Disney movies was great; the cabin was super (veranda). Embarkation and Disembarkation were well organized. I did miss having the 'Welcome family...." that we get on the Caribbean cruises when we came onboard. We just saw a special about the refurbishment and wished we had explored more. Read Less
Sail Date May 2015
From embarkation to disembarkation this was such a successful holiday. The whole atmosphere aboard the ship was relaxed and friendly. The ports of call were fantastic. The children made friends, enjoyed numerous activities and said they ... Read More
From embarkation to disembarkation this was such a successful holiday. The whole atmosphere aboard the ship was relaxed and friendly. The ports of call were fantastic. The children made friends, enjoyed numerous activities and said they had their best ever holiday. As adults we participated in a few activities but usually sat on desk 4 watching the world literally pass by. The scenery was phenomenal, from fjords to islands and cities besides. We booked this trip 18 months ago and had high hopes for it, these were exceeded. Having already visited Oslo and wanting to go gain and to explore more of Scandinavia we were delighted when we saw Disney were cruising the Baltics. Our children love Disney World and we had though a cruise would be nice some time in our future. This option seemed to please us all. City itineraries, food and the Disney Characters and children's activities. We had a drive of 3 hours from home to reach the ship. We did not see the ship until we were practically upon it in Dover. It looked beautiful, the sun was shining and the port looked quiet. Embarkation could not have been smoother, we drove right up to the port, there were 2-3 cars in front of us. A porter helped us unload our cases from the boot of the car and said we would see then next in our cabin. The children and I waited at the terminal building while my partner parked the car and was escorted back to the building by minibus. This process took about 5 minutes, we were then given the daily Navigator, the ships newspaper with all the activities and information while we waited in line to be 'processed'. The prerequisite photo's were taken and we registered our youngest child for his ID wristband and received our pager and awaited our boarding call. The ship had around 2000 guests on board compared to 2400 usually in the Caribbean. Having never been on this or any cruise ship we did not know whether this would still feel crowded or not, but we soon realised we had plenty of space, to swim, rest on desk 4 , 9 or 10. the restaurants often had empty seats and although they were never quiet there was plenty of space, staff and attention. Both children loved their activities, Activities originally our eldest thought she could go in the Stack the 14-17 year old space, but as she was only 13 she was supposed to attend Teen Quest. She had made a couple of online friends 10 days prior to embarkation so asked if she could 'swap' up to the other group. the counsellors were kind, respectful and empowering to our 13 year old. They said she could but would she try out the area designed for her first for a couple of hours, if she did not like it or still wanted t meet her 'online' friends that would be fine. Needless to say once she visited the Quest and met a few 12 and 13 year olds she was sold. Disney obviously know children well, once she thought it was her decision entirely and once she interacted in the area designed for her age group she felt she belonged and no longer wished to join the older activities. As for our 8 year old, we hardly saw him, which to be honest was strange and took some getting used to. But he too thoroughly enjoyed his Oceaneers Lab. Although Disney say the 3- 10 year old children can chose the activity they would like to join in with regardless of its location, in the club or lab, our son felt the club was too young for him. But he thoroughly enjoyed the experiments, making flubber, cooking, crafts and games offered in the lab, so much so that the only time our pager went off was him asking us to attend to take a photo of him playing with Peter Pan. The Service on board the ship was fantastic, our stateroom host made our holiday by his attention, the cleanliness of our room and his jokes and chatter, he opened our door whenever we walked down the hall and we thought he was great. Our room was great, we had a ocean view room on level 2 with a large porthole. The porthole had condensation that we mentioned to our stateroom host, Disney offered to move us and upgrade us for our inconvenience but we declined, so they gave us on board credit as a gesture. Our room was perfect for our needs which were few, chill a bottle of wine, as Disney allow guests to bring alcohol on board and a fridge was provided and to get showered, changed and sleep. Occasionally we adults spent an hour or two relaxing in the room while at sea but the children were only in the room to sleep. The food was fantastic, of course there was way too much temptation and we ate far too much, the second week we had fewer afternoon snacks and deserts as we really did not need them but the first week we managed 4 meals a day. There was a buffet reflecting the port of call most days, so German offerings in Warnemunde, Pickled fish in Copenhagen and meatballs in Sweden for example, it was great. Lumieres was our favourite restaurant, the menus were varied and the food always beautifully presented. Our only complaint was it was sometimes rather rushed in the evening, although it suited our 8 year old who wanted to participate in the play and dine service where children's counsellors collect the children during second dinner sitting after 3/4 hour. This worked to our advantage as he is a fussy eater and was encouraged to eat or he would not be able to play. The service at lunch was more leisurely. We only booked on two shore excursions or port adventures as Disney call them. We only booked these as it was easier to have ship excursions in St. Petersburg than it was to arrange our own visa's and taxis. The rest of the ports we preferred to tour ourselves with guide books. Disembarkation came too soon after 12 nights we would have happily stayed on the ship. Only the knowledge that we have booked for next year kept everyone's spirits up. The children had made such good friends and there were many activities they wanted to do but did not have time to participate in. Breakfast was at 8am, this was the only time there was a queue to get into the dining room, we were fed and left the ship in our own time around 9:15 am. We found our bags as directed easily and were taken by minibus to our car, the whole process was so smooth we were loaded up and on our way home by 9:30am. Read Less
Sail Date July 2010
On June 12, 2010, my husband and I embarked on a long-awaited 12-day Disney Magic cruise to the Northern European capitals. We had cruised three times previously on Disney Cruise lines, including a 10-day Mediterranean cruise on Magic in ... Read More
On June 12, 2010, my husband and I embarked on a long-awaited 12-day Disney Magic cruise to the Northern European capitals. We had cruised three times previously on Disney Cruise lines, including a 10-day Mediterranean cruise on Magic in 2007 (thoroughly delightful) and two four-day cruises on Disney Wonder, in combination with Disney World packages. We are also Disney Vacation Club members, although we did not use any points for this cruise. We are veteran cruisers, having cruised on RCCL, Princess, Holland America, American Hawaii, Oceania, Delta Queen/Majestic America, and Cunard in addition to Disney (we ended our trip after this recent cruise with our first transatlantic voyage on the QM2). We do not have children, but had found Disney Cruise Lines to be quite amenable in the past to cruisers without children; my elderly father came with us on the Mediterranean cruise and one of the four-day cruises and he really enjoyed it. He was also a veteran cruiser, with 44 cruises under his belt. We boarded the ship in Dover and immediately had an issue. Our assigned cabin was 6588, mid-ships on Deck 6 (balcony cabin). This cabin was located directly across from a self-service laundromat open 24 hours; our room was filled with the smell of bleach and laundry detergent and we could hear people congregating in the laundromat and the hallway, talking loudly (why people were doing their laundry on the first day of the cruise was a mystery). I have severe asthma and could not stand to be around the smell of the chemicals, so we immediately went up to Guest Services to get our room assignment changed. This was a very expensive cruise, costing upwards of $11,000 for two people for a category six cabin, not to mention a one-night hotel stay in London booked through DCL that was nearly $600 and included a lovely view of huge HVAC equipment. We were extremely disappointed that DCL chose to assign us this cabin on the ship in this poor location. The laundromat does NOT show up on the on-line deck plans or on the deck maps that were available at Guest Services, so we did not know about this problem in advance. We were told that any move to another cabin would have to wait until we sailed, due to issues with loading any last-minute travelers. We found out from staff members, while waiting in the public areas, that the cruise was only at 60% capacity and we knew it was highly unlikely that anyone would shell out thousands of dollars on the day of sailing to embark. We finally had to force the issue at 6:30 pm by being extremely emphatic and emotional about not accepting this room (this was ninety minutes after sailing, giving us very little time to unpack). The Guest Services folks finally reacted to my "hissy fit" and moved us to another balcony cabin in a much better location on Deck 7. This issue with the assigned cabin was a negative start to our cruise adventure, but we were happy that it had been resolved, although it took a significant amount of time. On the QM2 transatlantic, we also had an issue with our assigned room due to extreme engine vibration and noise from the Queen's Room, but the staff reacted immediately and offered to move us in the middle of the night. And that cruise was near capacity! In addition to the room assignment problem, we found the ship to be in poor repair (and it was supposedly in dry dock in 2009). This was very surprising, considering how meticulous Disney is about their facilities. There were broken chairs in Animator's Palate, our balcony in our new cabin had big rust spots in several locations, our bedspread looked like it was an original item from the inaugural sailing in 1998, our bathroom floors looked worn out, the plastic deck chairs by the pools were faded and worn out, there were stains in carpets in several locations, lights were not working in Animator's Palate, etc. Once you start seeing flaws, then you see more and more evidence of neglect. The third issue was the quality of the food in the dining rooms, which was wildly variable, veering from almost inedible to above-average in a few cases. The food in Palo was excellent, as usual. Our server could see that we were not happy with the food on the second night, in Lumiere's, when three of us at our table of four had Beef Wellington that was mediocre at best. After that evening, our assigned table-mates disappeared from the dining room for several nights, preferring the Topsider Buffet! Unfortunately, the Disney response to this issue was to be overly solicitous to the point that we were completely annoyed. One evening in Animator's Palate, we had a very decent shrimp and pasta dish, but at the end of the meal our server brought us (without asking) a pork chop dish that we had praised from a previous dinner in Parrot Cay. We were full, but she stood there looking hurt until we ate several bites of the pork chop, treating us like recalcitrant children. My meal the last night (a seafood pasta) was indeed inedible, so this was very disappointing. In contrast, the very low key dining room service on Oceania and Cunard is wonderful and they would never dream of intruding in this manner. The Animator's Palate first-night "show" was also trimmed down in its effects and seemed almost ludicrous. The fourth issue had to do with the incompetence of the shore excursion staff. I have some recent disabilities and use a cane or travel wheelchair, depending on the circumstances. I carefully researched every shore excursion that we booked in advance of this cruise and determined which ones were accessible or would not require much walking. Because of these issues, I would prefer to be near the front of the bus if at all possible so I don't have to try and walk down the narrow aisles. At our first port, we asked one of the staff about getting access to a seat near the front of the bus. He shrugged and told my husband "to run" to the bus pushing me in the wheelchair! At other ports, they were more aware of the need for handicapped seating and helped us get to the bus, but it was always a stressful situation and the rudeness of some of the able-bodied passengers didn't help, as they ran to the bus to get the front rows. This issue culminated in a shore excursion in Saint Petersburg that was advertised as "accessible" but required me to inform the shore excursion staff in advance. I did inform the staff (twice), but was almost forced to walk through the Hermitage, including navigating over 200 steps (I don't do steps well at all). The tour company, at the last minute, brought in a second guide to help us through the Hermitage using the single elevator. The fifth issue: Unruly and uncontrolled children. We have "talked up" Disney to disbelieving adults without children that they can enjoy the experiences on the ship without having issues with the kids. Unfortunately, on this cruise, children were running down hallways and through lounges, cutting in front of disabled persons and making a lot of noise, rivaling the worst we have seen on other family cruise ships. Not sure what happened to the vaunted children's activities. The sixth issue: This was our fourth cruise on Disney, totaling 30 days at sea, but we are still at the "silver" level in the Castaway Club, while someone who has done five 3-day cruises has reached the gold level. The levels do not take into account the cost and length of the cruise at all. After one cruise on Cunard, we are at silver level. Not sure it matters - Disney rarely gives discounts on cruise bookings anyway. The seventh issue: We brought two Bluetooth keyboards with us to use with our iPads on this trip. We put them on the desk in our room and ended up not using them during the cruise. We did not remember seeing the keyboards the day we packed prior to debarkation the next day and they were not in our luggage when we got home. DCL has not yet contacted us about the left items. (We arrived home on July 1 and will contact them after the holiday weekend). Eighth issue: The internet connection was extremely slow and unreliable on Disney Magic. As we had a similar experience on Regatta in March this year, we didn't think much of the situation, until we got on the QM2 and had the same MTN service, but it was very quick and reliable. Interesting... Not all of our experiences on Disney Magic were negative. We thoroughly enjoyed the friendliness of the bar staff, loved hanging out in Cove Cafe (great staff), had terrific character interactions, and the entertainment was good (as always). We do plan to cruise on Disney again next year, a 3-day cruise to check out Disney Dream booked using our DVC points, but we believe they need to resolve some issues that were quite disappointing on this cruise. Being long-time Disney fans, we hope that this was an aberration and not what we can expect in the future.   Read Less
Sail Date June 2010
Who would have guessed Disney would be going to Russia this summer with 4 sailings of 12 days, seeing 6 Countries, plus London and our departure town of Dover? Sent an inquiry to family members, and consensus was quickly decided that we ... Read More
Who would have guessed Disney would be going to Russia this summer with 4 sailings of 12 days, seeing 6 Countries, plus London and our departure town of Dover? Sent an inquiry to family members, and consensus was quickly decided that we need to jump on this ship with their good pricing incentives. With less than 45 days to get our US passport renewed (must be valid 6 months after Russia entry), then get our letter of invitation, & Russian Visa. We hustled and could finally breathe when we received our Russian Visa 10 days after application. We were ready in plenty of time. Ultimately, we very much enjoyed this first Disney cruise. I personally felt that the Public Areas were somewhat outdated, and it was amusing the the 'Artwork' all over the ship, were Posters of vintage movies, photos of Walt, or other Disney features, which where probably produced (by Disney) for very little. Yet, our room was very comfortable, the food good, and the service was excellent. I found all staff friendly, but none were over the top 'Goofy' to meet you. It's still a job, which they do very well. We are actually looking into the Sept. Med & Transatlantic cruises, since they again seem to be so well priced. Maybe. It was a great cruise to bring our kids, young & older. We began our England portion, giving ourselves 6 days extra by arriving LHR and spending a couple days to see Windsor & London, then a couple days in the Cotswolds staying at a B&B, which was one of our highlights. (Whalley Farms, Whittingham, Cheltenham, Glou.) Rented a Avis for this portion, with a drop in Dover, and we were glad to have an automatic & GPS, for we might never have found the Avis drop Office, at the ferry docks. Embarkation was smooth, lunch was waiting, luggage was prompt...and all was good. We did had several notarized letters of permission to travel with our Granddarlin without her mother being present (For Disney, for Airline, For Russia; and as sole/single parent with no father's permission needed, which again we had to prove by notarized documents), but no documents were ask for and we assume they must have thought that my other daughter was her mother. It was a party-like atmosphere, and Disney must not have had any notations of an absent parent/s, or at this point it was moot. A lot of preparation for nothing. (Same for Russian entry requirements...copy of this & that, which were never required) Debarkation was even smoother...with a early departure we breakfasted early, and dragging our own bags we gathered with other guests for the all clear. 8:45a all-clear received, and with no immigration check, we were at the Taxi stand at 9a, and at the Dover Priory train station by 9:15a (Taxi-9GBP for 4 pps & luggage), for a 9:44a high-speed train (1 hr) to St. Pancras/London station. Bought train tickets at Southeastern Rail website, prepaid, but couldn't get actual tickets until we got to Dover. There they required your confirmation letter, & the actual credit card it was purchased with. Done. We were in London by 11a, hotel by 11:30 and out touring London before Noon. Dover: Spent the night before the cruise at the Hubert Guesthouse (125GBP 4pps, bfst.-Tripadvisor review) to give us a easy morning to sight-see. We choose the Dover Castle & Tunnels and we enjoyed this informative tour, and wander of King Henry II castle. The Avis representative told us, Dover Castle was not bombed by the Germans and ordered to keep it intact, so Hitler could make her headquarters there! Bit of history for you. Sail-away was pretty, with grand view of the White Cliff...I can understand the heart stirring of Brits to see their homeland again. If you're looking for a great dinner place in Dover...the Light of India, on the Seawall Road, see Tripadvisor review. Read Less
Sail Date June 2010
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