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1 Helpful Vote
Sail Date: December 2017
We wanted to attend the Merry Time Cruise for the shows, spa, and holiday festivities. This was a four day girl friend's cruise. I live in Florida and have cruised on Disney and other lines many times before this cruise. We sailed ... Read More
We wanted to attend the Merry Time Cruise for the shows, spa, and holiday festivities. This was a four day girl friend's cruise. I live in Florida and have cruised on Disney and other lines many times before this cruise. We sailed on the Magic out of Miami for a four day cruise. Embarkation was delayed. We had an inside cabin. Cabin was fine in mid-ship. Toilet broke but was repaired. Dining was second seating as all earlier seating was filled. Food was poor quality and served cold like it had been prepared earlier. Buffet for breakfast and lunch was good. Entertainment- The theatre show was stopped two nights due to technical difficulties and the A/C did not work in the theatre. The entertainers were excellent. Service was excellent. Ports were fine Key West, Castaway Cay Spa Rain Forest chairs wer not heating correctly We would not go again for the price. No response from customer service just a form letter. Read Less
2 Helpful Votes
Sail Date: December 2017
I sailed in December 2017 with my mom, 6 year old son and 11 year old nephew. We had a great time on the Disney Magic. The weather was a bit cloudy because a cold front was coming in that weekend, however, that did not stop the kids from ... Read More
I sailed in December 2017 with my mom, 6 year old son and 11 year old nephew. We had a great time on the Disney Magic. The weather was a bit cloudy because a cold front was coming in that weekend, however, that did not stop the kids from enjoying the beach and pool areas. The dining room service was excellent, one of the best I have ever encountered. The Broadway-style entertainment was absolutely amazing. The cast on the Disney magic deserves to be in a New York hit musical. The room was very clean and well maintained for an older ship. The four of us stayed in an inside cabin on the second floor. I did not mind not having a window or balcony since we don't spend time in our room anyway. The room was a bit small but we made it work. I would definitely cruise Disney again. Read Less
2 Helpful Votes
Sail Date: December 2017
This is my first review -- so hopefully it answers some questions. First off - if anyone has other questions, please reach out and I'll do my best to answer them. My husband and I decided to go on this cruise -- to try it out. We had ... Read More
This is my first review -- so hopefully it answers some questions. First off - if anyone has other questions, please reach out and I'll do my best to answer them. My husband and I decided to go on this cruise -- to try it out. We had been on Princess and couldn't stand all of the nickel and dime sales pitches. We heard Disney was different and boy was everyone right. We decided to do the Merrytime cruise since the date worked and Disney does such a great job with the holidays. Prior to sailing we reserved a beach shore excursion in Nassau that we ended up not doing (more below) and a cabana at Serenity Bay on Castaway Cay. We flew into Orlando the morning of the cruise and paid for the Disney ground transfers. We only waited on the bus about 5 minutes before it departed for the port. We arrived at the terminal around 1100. We went through security quickly and came upstairs. Since no one told us there was a special concierge check in (even though I read about it online - we didn't see it) we stood in the check in line. Once we were with an cast member she checked us in and then took us over to the concierge check in. We then waited in the "lounge". I wouldn't say this was a lounge -- it was more of a reserved seating area. Within a few minutes they took the back to backers onto the ship and there was then enough seating for everyone. Around 1130 we were taken onboard and immediately brought to the concierge lounge. Here they offered some small sandwiches, a full bar, desserts and went over our agenda for the week. What was really nice was they had youth activities people there, spa people, port adventures people, etc so if you needed to sign up for any activities you could do it right here and now without having to go all over the ship. We signed up for spa activities at times that were not listed online. This was much easier. We wish they had gone over the various food options the lounge would be offering each day but they did not. From there we went to our room, which was amazing. The balcony was much larger than we thought it would be. Once we had checked the room out, we decided to walk around the ship. We went onto each deck and walked around trying to get the lay of the land. We spent quite a bit of time trying to locate our muster area. There were no signs anywhere for the letter "B" and each crew person we asked gave us different instructions. We had some hard ice cream from the Cabanas buffet -- this was the only time we ate there the entire week. Finally it was time for the muster and we did our best to find it. Turns out the signs were inside the Walt Disney Theatre....makes it hard to find when the doors were closed. After the muster we asked the concierge about getting breakfast in our room. I thought we could do this since we had a larger stateroom and I was correct. Since we had a dining table this was allowed. We did this each day and it was quite a relaxing way to start our day. We turned in our selections each night prior to the concierge who placed the order for us. It would have been nice to have the menus already in the room so we would have known it was an option. The only room service menu in our room was continental breakfast and late night food. That night we went to the Golden Mickeys show which was nice. We also had a drink in the lounge (the happy hour in the concierge lounge was every night from 5 pm to 10 pm). We ate dinner at the Royal Palace which was really good. That day we decided to cancel our excursion for Tuesday and the concierge was able to take care of this for us. On Tuesday we spent a leisurely day on board. We ate lunch up on the deck -- at the hamburger/pizza/sandwich place. It was quite good. For dinner we ate at Animator's Plate which was good and we enjoyed the Crush show. We also spent time at the sports pub for some activities which were fun (we did this each night). The next day we enjoyed our time in our Cabana at Serenty Bay. It was very relaxing and low key. The BBQ was alright - not the best more like the buffet than i would like. That night pirate night was quite fun and the fireworks were really great. On Thursday, we spent the morning at the spa. It was quite a good time and there was a low key sales pitch which was nice - not nearly as much of a sell as we thought it would be. That night we ate at the Enchanted Garden and lunched at the Royal Palace. We disembarked very easily on Friday morning. We left the boat about 0715 and took the shuttle to the airport and we were off the bus at 0830. We did not do the express departure but let Disney take our luggage off which was much easier for us. We really loved our trip and would like to give a shout out to our waiter Roy and our room steward Erik who went above and beyond. We were never short of sparking water in our room. A few things we wished they did differently - it would be nice if it was bit clearer on where bottled water and soda were free. Since it is only on the pool deck, the concierge lounge and in our stateroom we wish they stated this as such. Otherwise it can be confusing. Secondly, we used the concierge sun deck quite a bit and really liked it. It would be nice to have a TV screen on at night so you could watch the pool deck shows if you wanted without having to stand in the crowds. Finally, we were very surprised they did not put more chairs on the pool deck at night so we could watch the movie. Like I said above, this was a great trip and we would consider taking a Disney cruise again. Read Less
3 Helpful Votes
Sail Date: November 2017
My wife and I sailed on the Disney Dream the last week in Nov 2017 to Nassau and Castaway Cay. Overall it was a good cruise. We were by ourselves so will review the adult areas of the ship for those sailing without children. A Disney ... Read More
My wife and I sailed on the Disney Dream the last week in Nov 2017 to Nassau and Castaway Cay. Overall it was a good cruise. We were by ourselves so will review the adult areas of the ship for those sailing without children. A Disney cruise is obviously designed for families with children ages 5-13 (in our opinion) but they also have adult areas and activities. This was our 22nd cruise overall and 2nd on a Disney ship, prior was the Disney Magic. We preferred the larger Dream as it had more activities and common areas, also a larger adult pool area and more adult clubs. EMBARKATION: We booked the early embarkation at 11am as we drove over from Orlando. Plenty of parking at the terminal for $85 for 5 days/4 nights. I splurged for preferred parking right next to the terminal for $105 and boy was that a mistake – it was outside parking and a flock of birds must have liked my car as it was covered in bird droppings. I wasn’t parked under a tree so no clue why. Next time it’s the $85 parking garage across the street! Getting on was a snap at 11am, we were on the ship within 15 minutes. Bit of a line at security but it moved fast. We had lunch in the dining room rather than fight the crowds at the buffet. Cabins were available at 1pm. CABIN: We had a balcony stateroom with an obstructed view (9012) which was slightly cheaper than a regular balcony. We didn’t mind the obstruction as it gave us shade in the front area and sun in the back. We really liked the room layout, especially the two bathrooms (one shower/sink, one toilet/sink). There was plenty of storage in the room. Our cabin steward was excellent and kept the room clean and made up. TIP: In order to have lights and air conditioning, you have to insert a card in a slot by the door. Designed for your room pass obviously, but any card will work (credit card, etc). This way you don’t have to keep inserting your room key. FOOD: We liked the rotational dining concept with the same servers each night in a different dining room. Our servers were terrific, as good as you’d expect from a Disney cruise. Overall the food was very good. Mostly seafood which my wife enjoyed, I prefer beef and chicken and those dishes were good but not great. Steaks were a little tough. TIP: If you are adults-only, pick late dining as there are fewer children then and thus a quieter experience. We rarely went to the buffet as we heard it was crowded. For breakfast and occasional lunches we went to the dining room instead and had great meals in a peaceful setting. As we spent most of our ship time on Deck 11 by the pool and spa, we took advantage of the food café’s between the adult and family pools. The pizza at Luigi’s wasn’t good at all, but Flo’s Café had great sandwiches (inc panini’s) and a selection of fresh fruit. Tow-mater’s Grill had good hamburgers and other grilled items. We usually had a late afternoon snack here as we had late dining. Never crowded and you can take the food to your pool chairs if you prefer. Soda machines are to the back on Deck 11, also in the buffet on Deck 11. CLOTHING: Disney has casual dining now so you don’t need a suit/tie. You can wear jeans and shirts to dinner if you want. They do have an optional dress-up night which was our 2nd night at Nassau. The next night was Castaway Cay and they had the optional pirate dress-up night and fireworks display. POOL: Adult pool area was very relaxing and also had two large Jacuzzis. On our 2 port days, you could get loungers pretty easily. On our sea day, loungers were gone by noon but there were more loungers on Decks 12 and 13 forward for adults. The family pool area was always very crowded and I can’t speak for chairs there. I did the Aqua Duck water slide once, it was okay but not worth waiting in line for. I did it early afternoon when we were at Castaway Cay so there was no line. SPA: We booked a day at the Rainforest Spa online before the cruise. Onboard we visited the spa and booked it for 2 more days. The Rainforest has 10 thermal couches and 2 small jacuzzis (each seats 2) plus an assortment of saunas and fancy showers. Unfortunately it lacks any other chairs or loungers. The thermal couches are very warm so you can only spend an hour at most before the heat gets to you. If we did it again, we’d only go with the one day pass and use it on the sea day. Good news is it wasn’t crowded except for the jacuzzis. ENTERTAINMENT: A very definite plus for Disney! We loved the three Disney performances and the other night’s entertainer, a comedy ventriloquist, was very good. One of the Disney shows was their new Beauty and the Beast show which was fantastic. Just over an hour in length but included all of the songs from the movies. TIP: Get to the shows at least 15 mins early, preferably 30 mins early for Beauty as it was packed! The other thing we liked was their movie theater. That week they played Coco which was a new release so we saw it for free. They also played Thor: Ragnarok that week. NASSAU: We had been to Nassau so weren’t excited about it. We booked the cheapest Atlantis tour which included a guided tour of the “Atlantis ruins” and their shark tank, about 2 hours of walking. Then we were free to explore the resort. They ran shuttle buses back to the ship every 30 mins. As it was late November, the water was too chilly for any water activities in our opinion (we’re from Florida). CASTAWAY CAY: We like Castaway Cay but that day it was rainy in the morning and the water was chilly. We didn’t see many folks in the water but the sun came out later on. We did the Castaway 5K Race which was a lot of fun. You sign up at Guest Services or Port Excursions desk. The group meets at 8am and you head off the ship first for the 9am fun run. There were almost 200 runners but the course is well laid out so there was plenty of room for the fast runners, or plodders like us, and walkers. DEBARKATION: The breakfast times depend on your dining times – early dining had breakfast at 7am, late dining breakfast was at 8:30am. The buffet was open also, I believe, although there was some confusion with the printed schedule. You could walk-off the ship at 6:30am with your luggage if you had to go early. We were glad for a leisure morning and we didn’t depart the ship until 9am. Customs line was a little slow so we didn’t leave the terminal until 9:30am for our car. Again, it was parked right next to the ship so easy to find. Just had to go to a car wash in Orlando to clean off the bird stuff lol! Read Less
1 Helpful Vote
Sail Date: November 2017
The Disney Dream is such a beautiful ship! Incredibly clean, smooth sailing ship with delicious meals, yummy cocktails, specifically the "drink of the day". Even with misty, rainy weather, it was a wonderful trip! This was my 1st ... Read More
The Disney Dream is such a beautiful ship! Incredibly clean, smooth sailing ship with delicious meals, yummy cocktails, specifically the "drink of the day". Even with misty, rainy weather, it was a wonderful trip! This was my 1st Disney Cruise ~ such a different experence from other cruise ships because of the atmosphere being more family-friendly (no casino's and not a wild crazy party atmosphere). I loved every mea! The wait staff and room steward had great personalities. The shows were FLAWLESS, BEAUTIFUL and just excellent in EVERY way! I wish I could have seen them more than once!!! There are so many activities to do on the ship ~ trivia games, Bingo, shows, character interactions.... the stops at Nassau & Castaway Cay were fun for me! Although the weather was misty-rainy and had a little bit windy, the parasailing excursion I had booked was cancelled! It still turned out to be a beautiful day. I had never seen Disney (in any form) at Christmas, and it met my expectations. I can't wait to be able to sail with Disney again. Getting on the ship was so fast ~ we had a 1:15pm embark time, and we arrived a little before that. There was no line. It wasn't very long before we could go to our room, and the luggage arrived shortly after that. We did have a small problem with the safe in our room, and I stupidly dropped an earring down the sing ~ the guest services team were wonderful in helping get both of those issues resolved! (kind-of-embarassing, but they were very accomodating)!! Even getting off the ship the final morning was easy ~ we had 2nd seating, which gave us a later time for breakfast the final morning (8:30am). The pools were warm, even on the chilly evenings. The Aqua-Duck was a blast! Worth the wait in line. I discovered that late evenings (9-10pm) were the shortest lines to meet the characters. Don't miss ANY shows! They are terriffic!! We did not utilize the spa or special restaurants ~ but our table-mates did, and they raved about them. Read Less
Sail Date: November 2017
We are a couple in our early 30s, no children, we don't drink, love Disneyland and Disneyworld but we are not hard core fans that watch every single Disney movie. We chose Disney as our first cruise mainly for the good review and service. ... Read More
We are a couple in our early 30s, no children, we don't drink, love Disneyland and Disneyworld but we are not hard core fans that watch every single Disney movie. We chose Disney as our first cruise mainly for the good review and service. Embarkation was great, friendly staff once you are inside the terminal, the porters outside were very rude. They don't work for Disney though. We waited about 10 minutes to get the passport checked and headed to the ship. It is great when they announce your family and make the experience a little more special. The Sailaway party was kinda lame but alright, if you don't have kids you can skip that. Dancers were bad... i think the kids had fun though. Our room was clean - not spotless but reasonably clean, we had an inside stateroom which was larger than we thought. The whole ship looks pretty new, except for the Triton restaurant that still look like in the 90s. Food was excellent (except for the first night which the duck was really chewy) and we actually cancelled our Palo reservation because the food was good and we don't see the need to splurge more. Entertainment is lacking for adults only cruisers, there are 2 hot tubs that were constantly occupied, I don't like sitting in there with strangers. The water was too cold to swim. The adult only section was really quiet, I don't know how Disney does that, good to sun bathe and read a book. We tried to attend all the free activities but we don't fully enjoy the Disney Trivias because we are not hard core Disney Fans, we couldn't guess the song names / movie names by listening a 5 second clip. Shows were great except the juggling show, that was very lame as well. The Magic guy, Ventriloquist and country music guy were great! I fully enjoyed the Frozen show as well. The ports were alright, Nassau was terrible, you can skip unless you want to buy diamonds and rolexes. We did a Jet Ski tour that was great (not through Disney), rented a bicycle on Castaway Cay, nothing too special but I would recommend. We don;t have kids so we stayed at the serenity bay. The Barbecue was awesome, I took 2 bags of Lays chips on board as snacks. Overall I would do it again but my next cruise would be Royal Caribbean so I can compare the entertainment options. This is not a cruise for adults only unless you are a big Disney fan. Read Less
2 Helpful Votes
Sail Date: November 2017
We chose a Disney cruise because we've never done one (Disney) and there were some sailings out of NYC which saves us a flight. To review a Disney cruise, I have to break it into two pieces: a) Disney and b) Cruise. For the Disney ... Read More
We chose a Disney cruise because we've never done one (Disney) and there were some sailings out of NYC which saves us a flight. To review a Disney cruise, I have to break it into two pieces: a) Disney and b) Cruise. For the Disney part, it was potential 24/7 Disney immersion. If you love Disney, this will press all the buttons. Ongoing character meet-and-greet, Marvel day-at-sea, a day at WDW parks, movies, theatre etc. That being said, if you’re not a total Disney nut, you may wish to think about either choosing a bigger ship with more amenities or another cruise line. I can’t personally justify paying twice as much for a cruise when there were a lot of things that lacked vs. my experience on other cruises. Karl Holz, President of Disney Cruise Lines, said it best: “We’re an entertainment company that just happens to have a cruise line.” Even though there were some OMG moments on the cruise, they lost their luster due to lacking in other areas. Definitely not the best run cruise line I've experienced. The food in the dining rooms were great, and the Animator’s Palate was a wonderful experience, but the food experience throughout the rest of the ship was lackluster at best. Cabanas (the buffet) was repetitive and wasn’t even open for dinner. Dining is done in early or late seatings and even though we booked 2+ months in advance, we couldn’t elect the early seating and we have two kids under 6. This made for a tough dining experience with the formal dining (tired kids waiting course after course). The other option was to choose the “fast food” but for some unexplainable reason, there are no silverware setups outside anywhere after mid-afternoon, and if the weather is lousy, there is NO option to eat inside unless you go back to your cabin. I honestly don’t get that at all. Very frustrating. If you find a Disney cruise that goes to their private Castaway Cay, lucky you. I thought it was great. That was a highlight for me for sure. The cabin was unremarkable save for the 2-part bathroom. There is a WC separated from the bathing area which could make for a more convenient morning when more than one person needs primping. The cruise propaganda kept going on and on about their Broadway-quality theatrical performances, and their claim is valid based on talent and set design but how many kids do you know that would enjoy sitting thru Les Miserables? I find that my other experiences in the theatre on similar sized ships to be more interesting and with much more variety. Again, if you LOVE Disney and don’t mind hearing Under the Sea a dozen times in a week, you’re probably in the right place if it’s worth the much higher fares to you. The service and cleanliness were not on par with what I expect based on sailings on other cruise lines. On NCL, for example, almost every single employee was effusively outgoing and attentive. I did not get that impression with the Magic. Not that the service was bad, but not up to par versus the rest of the industry. And I remember walking the ship in the early morning on NCL cruises and seeing them cleaning things I would never ever think would need cleaning, yet they were steam cleaning and wiping down every corner and cranny they could find. It was not rare that I’d find rice krispies or popcorn littering carpets and chairs throughout the Magic. Railings were grimy and salty at times (both public and in my cabin) which I’ve never noticed on any other cruise ship. There is also no private, quiet adult area on this ship. What’s that? You’ve heard about Quiet Cove, the 18+ area reserved for adults? Well, yes, I thought that would be my respite too. But alas, it’s a thoroughfare for families between the 2 main pools and the aft elevators. As well, deck 10 is right above which is a main thoroughfare for kids going to the Wide World of Sports courts. So its status as a quiet, adult-only area is in title only, not in practice. On the flip side, the kids club was just a free-for-all with a bunch of video games and TVs. When our kids would come out of the NCL version, they'd be so excited about what they did and the new friends they met but with Disney, I'd walk in and they'd be unengaged, watching TV or playing video games. More than one time I walked in and found my kids amongst a few dozen sitting a few feet away from a huge TV playing Mickey cartoons. Although they DO have counsellor-led activities, they're not nearly as engaged with the kids as what I've experienced elsewhere. TL:DR – unless itinerary, departure city or a need for a Disney fix is of utmost importance to you, I cannot recommend the Disney Magic. Either try a newer Disney ship or find a different line and save your money (or take two cruises!) Read Less
Sail Date: November 2017
The buffet is the best in the business the dinners are just ok. We had excellent service from the wait staff and from our steward. The ship is one of best for beauty and entertainment. The rest rooms were messy they left cleaning products ... Read More
The buffet is the best in the business the dinners are just ok. We had excellent service from the wait staff and from our steward. The ship is one of best for beauty and entertainment. The rest rooms were messy they left cleaning products on the floor. I really enjoyed the believe show and the comedian Taylor Mason. We had awesome Christian speakers and the Mercy Me performances were excellent. I love the water slide the fitness center is equipped ok the life fitness equipment is some of the worst on the market. We really liked taking pictures with the characters and the Pirate party with fireworks was a lot of fun. I did not enjoy the tv options they did not have a movie option. The Cast away cay day was great in the adult only section the food on the island was very good. The cabin has plenty of space and was kept very clean while we were on the ship. Read Less
Sail Date: November 2017
We chose this cruise because: 1) It's Disney! and 2) the convenience of sailing from the NYC area. DCL does not disappoint when it comes to entertainment, friendliness, and making you feel welcome. The shows and Marvel characters were ... Read More
We chose this cruise because: 1) It's Disney! and 2) the convenience of sailing from the NYC area. DCL does not disappoint when it comes to entertainment, friendliness, and making you feel welcome. The shows and Marvel characters were fantastic. There were four sea days on this trip and we did not run out of things to do. Castaway Cay was excellent, but time for a change to the lunch menu on the island. Food on the ship was very good, but time for some changes to the menu too. Our day at WDW was the highlight of the trip. Our 9 yr old daughter loved the Oceaneer Club and Lab. She spent any free time engaged in the activities. Disembarkation was the fastest we've ever experienced. We walked out of breakfast and found no line to get off. We picked up our luggage, went through immigration, and were in our car in less than ten minutes. Read Less
3 Helpful Votes
Sail Date: October 2017
This is our second Disney Cruise on the Disney Dream, I can't seem to persuade my self to go on another cruise line even though Disney costs so much more than others. It's the little extras that Disney does that keep them ahead of ... Read More
This is our second Disney Cruise on the Disney Dream, I can't seem to persuade my self to go on another cruise line even though Disney costs so much more than others. It's the little extras that Disney does that keep them ahead of other lines. The shows are some of the best Disney themed, they are top of the line productions. You certainly do not have to have children to go on a Disney Cruise to enjoy the Disney experience. The rotational dining is great three themed restaurants your wait staff follow you to each so they get to know what your likes and dislikes are. The food, The cabins are five star the service is five star. Even though I do not have anything to compare I believe I get more than what I pay for. . Disneys private island Castaway Cay is fantastic there is so much to do or nothing at all it is very well kept . Read Less
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