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Sail Date: June 2018
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, ... Read More
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people didn’t have to, my son had an issue with it. I wish we were told prior. We bought the $300 photobook with the thought they would take pictures of us. That’s the biggest joke ever. We got 58 pictures of us, probably 15 were nice, we had to look for people to take pictures of us. We approached one lady to ask her to take a picture of us, she said no, I only take pictures in the dining room. If you do the math, that’s $5 for each picture. It’s a ripoff. This was the biggest disappointment of the whole cruise. When I ask my son what he liked the most, he says the detective game. Read Less
1 Helpful Vote
Sail Date: June 2018
Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip is so ... Read More
Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip is so convenient, just walk off the ship at your leisure and walk back on when you are ready, it is Disney themed but not too much. The barbecue on the Island is available, along with fresh fruit and of course ice cream stations, leave your wallet back at the ship as the food has been calculated into the price of your cruise. Libations are available for an additional fee but again the ship key card will allow for payment. The first Nassau day we stayed and had a spa day, with Disney Chase there is a discount on spa services on Port Days. The second stop at Nassau we visited the British Colonial Hilton, walking distance from the ship, this cruise is our absolute favorite. The only criticism is small but worth mentioning, we felt it was "lazy" to repeat the theater offerings and the same movies continuously played, they could have had more of a variety. Dino in the adult lounges was entertaining adding to the evenings but we would have enjoyed additional shows, Believe was on two nights as well as Beauty & the Beast two nights. Rotational dining is fantastic, the servers take great care to make sure you are happy. The food is honestly quite good, just a bit boring on Pirate night. The fireworks are amazing and the cruise director Carly & her helper Lee were entertaining without being silly or over bearing. Jessica the guest services leader was wonderful and could be observed out and about making sure you were enjoying your vacation, a wonderful and warm lady. Love the itinerary, love the Dream as the cast members are quite friendly, only wish additional shows/movies were available. Read Less
1 Helpful Vote
Sail Date: May 2018
Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over the ... Read More
Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over the parks. I couldn't stand the thought of paying thousands of dollars to basically stand in line in the heat for a 2 - 3 minute ride if we're lucky. The decor was beautiful, staff were nice, food was ok. Let me explain. This is going to sound weird, but the buffet food was top notch, but the dinner EVERY NIGHT left much to be desired. They offer top shelf dessert items as well as a specialty cocktails, but are at an additional cost (fine print on the menu). The kids were happy in the clubs, which surprisingly did not incur an additional expense. They are meticulous about hygiene and offered sanitized wipes everywhere you went to keep the contamination of any virus down. I was surprised with how many times I felt nickeled and dimed while on this cruise. I expected to be whisked away for a leave my worries and wallet behind, but absolutely not. Mikey was into our pockets at every turn from pictures to the soft drinks. I'll just say after spending what we all spend for a disney cruise, I thought that if I preloaded a little over $1,000 onto the stateroom that we could have the cruise of our dreams. NOPE, it was not enough. All in all, it was a very nice cruise to have taken with the family and my kids enjoyed the vacation. I most likely will not book this every year as initially planned, but overall we left happy. Read Less
1 Helpful Vote
Sail Date: May 2018
My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't bad ... Read More
My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't bad at all and I have to admit it was worth it to see all the young ones so captivated. Ship was beautiful and well maintained. Cabin was spotless and well laid out with plenty of open floor space. The best set up for families I've ever seen but a little short on closet space. Split bathroom is another great feature for families. Staff and service was typical Disney 1st class as well as the activities and programs. Oceaneers club was so good our kids wanted to stay all day. th The shows were fabulous but get there early to get good seats together and that goes for the deck shows such as pirate night and fireworks as well. The food start to finish for main dining room was the best I've had on any cruise. We did have one very scary "near miss" when we found an almond sliver in a peanut/tree nut declared allergy menu and thankfully seen before it was ingested. They did an amazing job the whole cruise with that allergy concern with that one exception. Getting on and off the ship was efficient and smooth. You do pay up for this level of experience but it was very much worth it. Read Less
2 Helpful Votes
Sail Date: May 2018
We took our 8 year old grand diva on the Disney Magic. We are young grandparents (49/47) So I believe we were more excited then she may have been. From the VERY beginning Disney was a First Class Act. From Check In to Check Out. ... Read More
We took our 8 year old grand diva on the Disney Magic. We are young grandparents (49/47) So I believe we were more excited then she may have been. From the VERY beginning Disney was a First Class Act. From Check In to Check Out. Everything went smoothly. I was so nervous how she would do with the wait and the crowd prior to boarding. Disney had it all covered. Characters Characters Characters. The entire Staff made sure once we hit the pier, we didn't have to worry about a thing. They took such great care of us. The staff was amazing. Your Servers will become your best friends the entire cruise. If you lucky enough to get VICTOR, you will walk away with many many great memories for sure. I was extremely pleased with the rotation of the dining. Every dining room was amazing and they remember everything about you. What you like, what you cant eat and what you what 2 helpings of each day. Shows Shows Shows. WOW!. Food Food Food WOW! If you can, get a stateroom with a Verandah. Portside. You will not be disappointed EVER. If you twisted my arm to give 1 thing which I was less happy - it would be the breakfast buffets. Nothing really made me personally jump for joy BUT my grand diva loved it. Espec her Mickey waffles and Cereal. You cant go wrong with finding food you like. On Deck you can eat eat and eat some more.(or get 100 ice cream cones like me hehe - real soft serve) We all had an amazing time! I see why people continue traveling with disney. I would for sure try a different ship and go again. Disney, Job Well Done! Read Less
1 Helpful Vote
Sail Date: May 2018
We had concierge suite 8582 and it was the most beautiful suite we have ever seen or stayed in. It was impeccably clean and and kept that way all 5 days. There was never a disappointment with the turn-down service or anything else related ... Read More
We had concierge suite 8582 and it was the most beautiful suite we have ever seen or stayed in. It was impeccably clean and and kept that way all 5 days. There was never a disappointment with the turn-down service or anything else related to the stateroom. If you are fortunate enough to have Andrae as your wait service staff in the dining rooms you will never be disappointed. He made our granddaughter feel special and, for us, that's what we were looking for. He is such a hard worker and it is apparent that he strives to make you leave the dining room happier than when you came in. All of the food we had was just out of this world. Speaking of happy; Andy from concierge was SO amazing! I wish I could remember the names of the young ladies in concierge because they were all so happy and willing to assist in any way they could to make you feel like you were the only people on that ship. I don't understand how they did that with 2,000 other people on it, but they did! Again...Andy, ladies, I can't thank you enough for making this first Disney Cruise for us so special. Rina from the spa, thank you for giving me the most relaxing 2 hours I've had in a long time. Ladies, I recommend you write her name down and make an appointment with her as soon as you board the ship. Her skills are amazing and she makes you feel like you've known her forever. There are two reasons I didn't give this experience 5 stars. The first is the character experience. I wish they could figure out a way to make the characters more accessible to the kids. With so many people, the lines were a mile long. The second reason is the swimming pools. There were so many people in the swimming pools that it was a place to get wet but no room to swim around. Kids were wall to wall. I don't know how it could be improved though. Neither of these things kept us from having an exceptional vacation. There is so much to do on the ship. My granddaughter LOVED the Royal Tea with the princesses. Please book ahead. It is an amazing experience...and bring your princess dress! Disney does such a great job making your little princes and princesses feel special. One can tell that a lot of thought goes into the experience for them. Read Less
3 Helpful Votes
Sail Date: April 2018
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were ... Read More
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were engaged. Food was outstanding, esp in the evening restaurants. Our server Kiat was great about making adjustments to a menu item and if we wanted to try more than one thing it was always accommodated. State rooms were great and felt more spacious that other ships we have been on. The TV channels were a bit sad if you didn't want to watch Sports or News. I know it's Disney owned channels but even one tv / movie channel? Overall I would highly recommend and plan to return to a Disney cruise. Others have gone into details on all the great things with the ship. Here are two areas of disappointment for me. #1- I would have thought with Disney cruise you would see characters casually all the time and get high fives/impromtu photos. NOPE. Everything is scheduled and you must line up...sometimes up to 1 hour to get a photo with a character. Are you kidding me? I waited less at a Disney park!!!! One time Minnie was walking past us with her "handler" and my daughter was waving hi. Didn't stop or acknowledge. This is where a Beaches resort has you beat Disney. Their characters are accessible and friendly ALLL THE TIME. #2- the two kids pools were ridiculously small for days at sea. Thank god we only had 1 day at sea. Every hour is 10 min break which I think is smart but then the same kids jump in and hog all the space. I would hate to see it on a busy cruise. Ours was only 80% capacity apparently. I think a better system could happen like a rotation. 20 mins and then it's another groups turn or something. I know the pool sizes are not going to change. Also by the pool there is 3 small bathroom stalls. Always a line up...are you asking for people to pee in pool??? Anyhow other than these two areas very enjoyable and really liked the whole experience. Friendly staff, super safe and clean ship. Read Less
Sail Date: April 2018
It was a wish list to cruise with Disney. Both my wife and I aged 60 self confessed Disney Fans. However the Cruise nearly didn't happen. I had a Heart attack and double by pass surgery 12/2017. This cruise was my motivation to get ... Read More
It was a wish list to cruise with Disney. Both my wife and I aged 60 self confessed Disney Fans. However the Cruise nearly didn't happen. I had a Heart attack and double by pass surgery 12/2017. This cruise was my motivation to get through surgery. while expensive, this cruise was a great value and worth every bit of the cost. We had 5 days of pure Magic.(except the weather) Cabin 7612 5 star service and clean . Food very good and well presented. The shows excellent and very memorable. Could I find something to complain about ? that would be petty and unreasonable. Would I cruise Disney again Already booked 2019 Panama Canal 14 days on The Wonder Rotational Dining was great. pure Disney Magic. Had Late seating with good table companions. exceptional wait staff. HINT you got to buy the butter knife from AP as a great gift. ATTEMPTED MURDER ON CASTAWAY read on My wife made me Cycle on Castaway in the Rain Read Less
Sail Date: April 2018
At the end of the disney dream cruise (April/2018), I did make my rating to my cruise with 5 stars. The cabin was nice and clean. Dining was great. Entertainments and Activities for my son was great. Services were great. ... Read More
At the end of the disney dream cruise (April/2018), I did make my rating to my cruise with 5 stars. The cabin was nice and clean. Dining was great. Entertainments and Activities for my son was great. Services were great. Staffs were very friendly. Port and Shore was fine. Problems was after the cruise. I bought the digital package (about $230), and I did received USB at the end of cruise. I only took the picture at 9 location and about 3~4 pictures at each location. Line was not really long, but had to wait 10~20 minutes. Depending on who do you want to take a picture with or/and location. The total picture spot that I could see was about 12 inside of the ship and maybe 3 outside of the ship. (I might miss few spots, but that is all I can find out) I admit, our family was not too dedicated to take pictures. My family rather had fun and play, than stay on line and wait to take a picture. When i got home, I check my digital package USB. The USB didnt had the pictures that I took in 2 spot. (2 spots missing from 9 spots.....those are more than 20% of my pictures are missing) I wrote the email to receive my missing picutres. I did received the missing pictures from 1 spot, but Disney Cruise Dream Digital Package customer service could not find my missing pictures from another spot. I just received email say "Please see attached the Donald photos" "I did not find the castaway cay" I felt it was very unfair for me. I paid $230 for taking pictures from 9 spot. The pictures from 1 spot is missing, because of one of the Disney Dream Cruise Staff made a mistake. Well, mistake do happen. I wrote a email back. It is not a big deal, but I paid for the package and I had to wait to take those pictures. Can you send me 1 or 2 printed out pictures of my favorite for the compensation? (Do I ask for too much???) I got the reply from customer service "HI" "Regrettably we can not print anything post cruise." "Everything post cruise is done in digital; form only." I reply with complain.....I did not received any respond for 2 weeks now. I do not expect it any more! "WELL TAKE THE PICTURES AT YOUR OWN RISK!" Read Less
4 Helpful Votes
Sail Date: April 2018
Just got back 3 days ago. It was my first cruise in 20 years. It was the first cruise for my wife and 2 children (ages 11 and 6). Full disclosure: We are huge Disney fans. We had been on 3 straight Disney World vacations leading up to this ... Read More
Just got back 3 days ago. It was my first cruise in 20 years. It was the first cruise for my wife and 2 children (ages 11 and 6). Full disclosure: We are huge Disney fans. We had been on 3 straight Disney World vacations leading up to this year. We decided to switch it up and try a cruise. We'll be going on the Dream again rather than Disney World for the next few years. We absolutely loved it. NEARLY everything. Dining: We loved having a set time and set restaurant to eat in every night. Personally, "flexibility" is over-rated. It usually just means you get stuck with whatever is available when are anyway. We love the rotational dining between the 3 included restaurants. We loved having the same servers at each location. They knew us by name, what we like to drink and how our kids like to be entertained. They did magic tricks, told jokes and gave us brain teasers to do while we waited. They were superb. The food was fantastic AND you could order as much as you wanted. Couldn't decide on which appetizer or dessert you wanted? They just brought them all. Not sure which entree on you wanted? Bring them both. The dining rooms were full "Disney'ed out" as well. Incredible looking. It was like being at the parks. Cabanas, the buffet, was good. I wouldn't call it great. It can get a little crowded for breakfast & lunch, but there is always room service and one of the restaurants too. And "crowded" really isn't that crowded. Room Service: Fast at every time you wanted it. Lots of good choices. Kid's Clubs: Awesome. My 6 year old had the best time ever. She ALWAYS left smiling and dancing and telling us how great it was. They did craft projects, dance parties and met characters. All the rooms are decorated in full Disney style. Toy Story, Star Wars Millennium Falcon and Pixie Hollow. There is an entire room of X-Box's. My 11 year didn't want to leave the tween club. He met new friends, played video games, trivia, played outdoor games and even went to watch the Fireworks together. And because of the "Magic Band" system they have, they always know the exact location of your child when you come to pick them up. All this until 1am (if you want) at no extra cost. Oh yeah, they feed them too at certain times if they are hungry. The shows: Well, it's Disney, soooo.....the new Beauty and the Beast show was unreal. Amazed how they were able to pull off what they did with the staging and effects on a cruise ship.One of my favorite parts of the cruise. I'll include the Pirate NIght here too. The whole shipped is themed for pirates. There is a kids show on the pool deck early and a more adult themed one later that night before fireworks. Both we great. My 6 year old LOVED the kid show/party. The entire crew gets into the pirate theme, as do most of the guests. Its a lot of fun. They even give you Mickey pirate bandannas. The other acts you'll see around the ship are also top notch. Disney knows this is their thing, so they make sure to live up to the hype. Bars: We don't really do the bar thing, but we did go vivist them all and have a drink in one. They are all very well done. Are drinks expensive? Depends on where you are coming from. Kentucky? Then probably, yes. Manhattan, LA or Vegas? No. You can also do tastings and a mixology class too. We did the mixology class. It was fun, plus we each got 5 drinks for $20! Thank you, kids clubs. We needed someone to watch the kids for awhile. Style & Cleanliness of the ship: It's Disney. The ship looks brand new. They fix and repaint every time the ship comes into any port...and even when not. I saw a crew doing detailed touch up paint while at see. The stateroom: We had a Family Deluxe Balcony stateroom. Very big, lots of storage, clean, everything looks new. Bed is super comfortable. The hosts were on top of everything. Knew all of our names, always asked if we needed anything. Quick to clean the room and do turn down service. The pool: OK, here's where it gets not so great. It's a ship, so the main pool area has a kids shallow pool and a smallish "regular" pool. With so many kids, those pools are always jammed. And, Disney being Disney, they take extra care to make sure everything is safe and clean, which means anytime they think they may see something in the pool, they clear everyone out for 10 minutes. This happened 4 times between the 2 pools in the hour we were there. Each time, ALL the kids run to the hot tub and pack in there like sardines. Its actually comical. The Aquaduct is a cool marketing gimmick, but the slide itself is kind of boring. We did it once to say we did it. The adults only pools are great. Castaway Cay: Almost worth it just to do a day there. Plenty of room and more activities than you'll be able to do in just 1 day. LOVED Castaway Cay. We absolutely loved our cruise. Is it more expensive than other cruise lines. Sure. After they nickel and dime you for everything though, it's not as much more as you think though. Factor in the convenience of so many things being included and the safety and security of it being a Disney product, it is well worth it. Read Less
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