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1 Helpful Vote
Sail Date: February 2019
We used to be BIG fans of Disney cruises. We just went on our 7th and were rather disappointed. The things that we loved, especially the kids club and character meetings, have been ruined. We took our first Disney Cruise on the Magic my ... Read More
We used to be BIG fans of Disney cruises. We just went on our 7th and were rather disappointed. The things that we loved, especially the kids club and character meetings, have been ruined. We took our first Disney Cruise on the Magic my youngest was 3. The Lil' Cruisers (ages 3-5) were in the Oceaneers Club. The Older kids, including my daughter, went to the Oceaneers Lab. It as perfect! Now, all children aged 3-12 are thrown together in a chaotic melee. Our 3 year old granddaughter hated it. She lasted an hour and when we returned to pick her up she was left alone in a chair with silent tears streaming down her cheeks. NOT the Disney I remember and certainly not the Disney my children remember. The characters used to roam the ship decks and Castaway Cay. Now, you endure long lines to get a picture. And gone are the days of turning in your autograph book to get missed signatures. Needless to say, our next Cruise may be Royal Caribbean, who now holds the #1 spot for kids club reviews. They still separate by age groups, so there may be something to that. I really hope that someone at Disney reads this. We were heartbroken by the negative changes. Fortunately, it was a short Cruise. I would've been really miffed had we invested in a weeklong Cruise. Read Less
1 Helpful Vote
Sail Date: January 2019
This was our first Disney cruise and I was so nervous about the amount of money it cost. However, I get the whole Disney cruise thing now. If you have kids it’s the thing to do! The daily entertainment was great. The nightly shows were ... Read More
This was our first Disney cruise and I was so nervous about the amount of money it cost. However, I get the whole Disney cruise thing now. If you have kids it’s the thing to do! The daily entertainment was great. The nightly shows were amazing! Broadway quality. Food was, for the most part good. We found the dining room service to be a bit uneven. Great one night, poor another. We did really enjoy the different themed dining rooms. Castaway Cay was one of the best parts of the cruise. By far the best cruise ship private island I have been to. A few minor complaints: 1) If you want pics with characters be prepared to stand in line. Especially on Marvel day. 2) the kids club is not a technology free zone. The kids are encouraged to play with video games and iPads. I found this very disappointing for Disney. 3) The dining rooms are loud! If your child (or spouse) is sensitive to noise bring hearing protection. Overall a great experience and we will probably do it again. Read Less
2 Helpful Votes
Sail Date: January 2019
We got an amazing, last minute deal on this cruise and decided it would be a nice little, weekend get-away for just me and my wife. We had and absolutely wonderful time. the Disney Dream is an amazing ship. the Crew was incredible and ... Read More
We got an amazing, last minute deal on this cruise and decided it would be a nice little, weekend get-away for just me and my wife. We had and absolutely wonderful time. the Disney Dream is an amazing ship. the Crew was incredible and we had the time of our lives. And being able to get a quick glimpse of the Blood Moon was na added bonus. We booked a GTY-5C and got Cabin 8038, port-side forward. The room was great and large. and we had more than enough room for the two of us. Our Stateroom Host, Wayan, was amazing and made sure ore every need was met. We loved our veranda. we spent every morning sipping coffee and watching the world go by. Room service was great and made sure our coffee was delivered each morning, hot and on time. Cabanas is always great and we love the selections, especially for lunch. We think the spread is excellent with a great variety. we did visit Palo's twice (a lot for a 3 night cruise), once for Brunch on our Nassau port day, and once for dinner after a pretty good day at Castaway Cay. Brunch at Palo's is ALWAYS amazing....and MUST for everyone ever cruising on Disney. The food is absolutely amazing and well worth the extra money. We have the save server both trips to Palo's, Katia, was very attentive, and very sweet. She mad for a very exceptional experience. This was our first dinner at Palo's, and we loved every minute of it. The food was great the the setting was perfect. Sunset on the Dream during dinner made for a very special time. Our Server, Ivan, and assistant server, Bernard, at our rotational dining were also great. They were very attentive, and lots of fun. on the first night, brought out a birthday cake for me and sung me Happy Birthday. Even our head Server Rakesh got in on the act. It was a very pleasant surprise, and very un expected, but Disney seems to always go way above and beyond. This being our 10th Disney cruise, we didn't attend any of the shows or movies on board. we've seen most of the shows and really just wanted to spend quality time together. Nassau is old news, so we never get off the ship at the port. We were expecting bad weather for the Castaway Cay day, so we got off the Ship early and enjoyed a leisurely walk around the island before returning to the ship for another great lunch at Cabanas. then we hung out on our veranda and watch the rain come in and the number of passengers who managed to get caught in the rain before heading back to the ship. We can't blame Disney for the weather, and they went way out of their way to plan activities onboard the ship because of the weather. For us, bad weather days are still magical and fun. We love Disney and only wish this cruise was way way longer. Read Less
1 Helpful Vote
Sail Date: January 2019
Great trip. Loved the marvel day at sea! Worth the extra money for the marvel. Lots of characters to see. Although lines were long if you plan right you can be near front and they give you plenty of time to visit. Let you take your own ... Read More
Great trip. Loved the marvel day at sea! Worth the extra money for the marvel. Lots of characters to see. Although lines were long if you plan right you can be near front and they give you plenty of time to visit. Let you take your own pictures. Marvel show was excellent. Kids club was really nice we loved it had two areas which were both large with many activities. Dining was a fun concept they really get to know your likes and dislikes by a day or two. Some of the regular shows were not that exciting to us but overall excellent experience! Would have liked to bring my own larger cup for soda but no biggie. So many movies to watch in the theater or in room all for free, yay. Really didn’t spend much extra on the trip but I could see that many people got a lot of extra such as stuff animals, pins ect. If taking kids it be a good idea to get something before hand to surprise them on the trip so you don’t spend the extra on the boat. Read Less
6 Helpful Votes
Sail Date: January 2019
If you like long line ups you will love the embarkation and disembarkation process for the Disney cruises. We have taken many cruises and our experience with Disney was the worst. The advantages of the cruise are the many activities ... Read More
If you like long line ups you will love the embarkation and disembarkation process for the Disney cruises. We have taken many cruises and our experience with Disney was the worst. The advantages of the cruise are the many activities for kids: water sports, beach activities, mini-golf, shows, music etc. Also, the staff are very good with children. But the negatives are substantial. The ship was very crowded and line-ups were common for many activities. Because of the number of people the ship was noisy and somewhat chaotic. Also, the dining was a problem. The only dining time that we could get was 8:15----far too late for small children. On the first 3 nights there were at least other options. But on the last night we were told that the staff had to clean the ship for the next group of people----interesting that the ship is being run for their convenience not the passengers---so the only other option was a hamburger place or a limited room service menu. The food was mediocre and I had stomach problems while on the ship, which miraculously disappeared when we got home. Would not recommend Disney Cruises Read Less
1 Helpful Vote
Sail Date: January 2019
We had chosen this cruise because our son loves Mickey and the characters. All I can say is they go above and beyond. We chose the shorter trip because my wife has major motion sickness (she took a patch). Everything was so clean, ... Read More
We had chosen this cruise because our son loves Mickey and the characters. All I can say is they go above and beyond. We chose the shorter trip because my wife has major motion sickness (she took a patch). Everything was so clean, events were well organized, so much to do, food was very good for all ages. There was a hiccup our first night dining as we were the late group. The second night and on we were Wow'd. Then they seated us in our private table and wow, the staff was so good. One of the best staff's I have ever had the pleasure to deal with. Very interactive with our son and us and you can tell they were in sync as a team. They knew how, what, and when we liked in our orders to a T. We expected good service and received the best, as in the gourmet restaurants we had been to. The staff was excellent, they personalized everything, Bahama excursion to Atlantis is a must. 99% of the trip you had barely noticed that you were on the ship, moving. Bahama excursion was well laid out and organized. We were able to enjoy the aquarium, beaches, casino (no), and food that was located there. Food and beverage to purchase but wow, you can spend a whole day there. We felt safe and secure as the staff at Atlantis welcomed you also. Pirates theme night was awesome as my son enjoyed the live shows, movies while he swam, and of course the all you can eat ice cream (he took advantage of that). If you have younger children, it is a must for Oceanaire's club. We were kind of wary to let him go by himself at first..but boy..it was pulling teeth to get him to come out. He always wanted to go back. He loved Star Wars, how to draw, and Toy Story theme areas. He made many friends there. Disney Castaway..what can you say. Bring your snorkel gear, find hidden treasures, swim, sunbathe, and enjoy such a relaxing time. Food is good. My son loved it. "Best time of his life." Cabin was nice, ok in size. We did a Veranda...we had spent only 10 minutes using it. Probably will skip out next time as we had spent 99% of our time exploring, in the pool, activities, and eating. You will almost never be in your room. We are not big cruise folks, we prefer hotels and site seeing but wow, we will definitely go back. We may go again this year. Read Less
3 Helpful Votes
Sail Date: January 2019
This was our second sailing on the Magic and the service level continues to be excellent. We were in 2620 which was a bit noisier on port days due to being over one of the entrances to port, although it was not intolerable, I would ... Read More
This was our second sailing on the Magic and the service level continues to be excellent. We were in 2620 which was a bit noisier on port days due to being over one of the entrances to port, although it was not intolerable, I would probably pick a different cabin on 2 next time. We loved the Rapunzel's Royal Table update which was new since our last sailing (although we also loved Carioca's). The Adult Entertainment leader, Matt, was hilarious and made us want to return every evening! Our dining team of Anthony and Stilyan was phenomenal and made us feel special every evening (as well as delivering excellent food!) One change that I didn't love in dining was that they included only 3 of the featured breads every evening (we had 4 people at the table). The servers got us an additional one when asked, but it seems odd that the bundles the kitchen made up would have 4 dinner rolls and 3 special breads. In previous sailings it was all specialty bread and no rolls, which we preferred. We can have dinner rolls anywhere. Again, the servers made it right, but they should not have had to go to the extra effort every night. Our boys, 12 and 14, enjoyed their time in Edge and Vibe and met several friends that they hung out with when not with us. We visited Key West and Castaway Cay. Key West was very accessible, lots of fun things to do in walking distance (we did not book excursions, but explored on our own), and Castaway Cay was beautiful although weather prevented us from doing our booked excursion of parasailing (this can't be done if winds are too high, which seems to be fairly common to be cancelled at this location due to wind, just to manage expectations. If it is cancelled, Disney does not charge you for it at their island...just be aware its probably 50/50 on being able to do it, at least in January when we usually go). Our only issue on the trip this time was that they assigned our kids' photos to the wrong key to the world cards which caused an issue on embarkation (and would have also caused issues on the ship) which ended up causing us a delay getting on the ship. the check-in team really should ask which kid is which instead of assigning them without asking. Read Less
1 Helpful Vote
Sail Date: December 2018
I purchase a DisneyDream cruise December 28-31, 2018. It was a 3 days cruise. Our party had 2 children and 3 adults. All of us were expecting to have an enjoyable relaxing time. Oh, how wrong we were. Lets start with an ... Read More
I purchase a DisneyDream cruise December 28-31, 2018. It was a 3 days cruise. Our party had 2 children and 3 adults. All of us were expecting to have an enjoyable relaxing time. Oh, how wrong we were. Lets start with an entry to the ship. No one in the world told us that our cabins will be available at about 1:30-2:00 o'clock. We were scheduled to enter the ship at 12:00-12:15. Our suitcases were taken from us as we arrived to the ship. Since our cabins weren't available, we started exploring the ship. On 11th floor we found pools with some people swimming there. We could swim and enjoy time and sun while waiting. For us it wasn't so. We had no swimsuits with us. Since we had no access to our suitcases we couldn't enjoy that time and were bored till about 2 PM to get to our cabins. It is a long time specially for kids to stand and look at people who were aware about the situation and were prepared for it. It upset all of us. Food: I never ever tasted such untasted meals. I took several cruises and this cruise was most expensive and had most tasteless food I ever had. You can tolerate breakfast and lunch because it has a buffet, but not dinner. It seems to me it was prepared food, warmed up and given to us. I am wandering what ready food company this cruise was using, but there are certainly could be found tastier prepared food. We were hungry. On Bahamas, after paying for the cruise so much money we all went to the restaurant to have something in our stomachs. Oh, this is shameful!!!!!!!!!!!!!!!!!!! Entertainment: There was a schedule for characters to appear to be with kids, however all those scheduled characters were there to take a picture. No actually fun with kids. I expected that there would be a day to be scheduled for a tea party with princesses. Nope. I thought maybe, just maybe, I am missing some fun. Nope. All went according to the schedule and there was no schedule to have fun time with kids. Just some characters were walking, Peter Pan was hopping. No talking to/with kids, no song singing with kids. Just pictures, pictures and more pictures. My kids were registered to attend kids club. They went there once. My 8 years old wanted to get out of that place almost immediately. The 7 year old stayed, but was unhappy there. But they had fun playing in the pool, watching shows and movies (it was really good). For the money I payed it actually a real rip off and disgusting. Read Less
2 Helpful Votes
Sail Date: December 2018
My mother and father recently retired and both wanted to try a short cruise. I also have a 3 year old daughter who lives Minnie Mouse. I thought a Disney Cruise would be the perfect fit for all of us. I've been to Disney world in the ... Read More
My mother and father recently retired and both wanted to try a short cruise. I also have a 3 year old daughter who lives Minnie Mouse. I thought a Disney Cruise would be the perfect fit for all of us. I've been to Disney world in the past and thought it was wonderful and had heard amazing things about the cruise so I decided to book it for Christmas. Turns out this was the biggest mistake I've ever made. The staff that deals with boarding and disembarking the ship are rude and very unhelpful. The cruise itself was extremely overcrowded. You are shoulder to shoulder with people whenever traveling outside of your stateroom. There are no random character meetings as I was led to believe. For any character you want to see you have to stand in a line for upwards of 30 minutes, which is no fun for a 3 year old. I bought the picture package but then was told that I had to hunt down the photographers and that there was no guarantee they would be there at any of the character meetings, or dinners, or shows and that I should also be prepared to take my own pictures just in case. Needless to say after checking my portfolio on day 2 and having zero pictures in it I cancelled the package. The dining rooms are extremely boring for kids. There is no entertainment and the service is so slow every night that the 5:45 seating doesn't finish until 8:00 which leaves you rushing right to the shows. The shows are the only good thing, but get there early because the theater fills up and lines start forming well in advance. The food is also cold and disgusting. The kids club does have many activities, however the kids can only do them if parents leave them there. I was hoping to do that and have no some adult time, however the one time I left my daughter she came out with a huge bruise on her foot which they did not say anything about and couldn't answer to when I asked. The second time I attempted to drop her off I saw little children taking thick plastic buckets and pulling them all the way down over their faces which is clearly a suffocating hazzard. The staff there was just standing around talking to each other and ignoring what the kids were doing. Only when I yelled out to them that it was a danger did they tell the kids to take them off their heads. Needless to say I did not leave my daughter in their care. Read Less
10 Helpful Votes
Sail Date: December 2018
We worried about having a 5 year old and 1 year old in the same room with us, but the overall experience was designed for families like ours! Also, I loved that we walked straight on at the time we were designated. Fastest embarkation ... Read More
We worried about having a 5 year old and 1 year old in the same room with us, but the overall experience was designed for families like ours! Also, I loved that we walked straight on at the time we were designated. Fastest embarkation I've ever experienced. Cabin: There was a curtain to separate the room for naps and at night. The stateroom had a porthole and the kids beds were placed away from the door/toilets, which was a great when they went to bed, because we could look at the next days activities and use the bathroom etc. The crib was in the room upon arrival, along with a "diaper genie" to keep the smelly stuff under wraps. It seriously was the little things. The stateroom host was a very helpful and happy gentleman. Nursery: We booked the Nursery for the 1 year old every night during dinner and the show. It was amazing. The staff take your diaper bag, will feed the kids traditional snacks or meals, whatever you allow at the time the child is dropped off. They will also feed them your own snacks. If the child is going to be staying in the Nursery past bedtime, the staff will attempt to put them to bed with whatever is needed. They also message you in the nap if the baby is a "little upset" or "upset." Cannot thank them enough. They were amazing. Kids Club (Oceaneers Lab/Club): Our 5 year old loved the kids club and would go there at any spare moment we let him. The staff were very attentive and played with the kids. One time I came to collect him, one counselor was playing "Connect 4" just with him. I'm not sure he gets that type of attention at school, let alone a busy kids club on a cruise. They had various crafts and activities throughout the cruise, as well as shows and iPads or video games. You can't limit their screen time in the club, unless your child has the willpower and ability to self-regulate. :) Food: We went to Palo one night and were not embarrassed to order two mains and two souffles each! If nothing else, CHOCOLATE SOUFFLE! Seriously. Don't second guess. You will love it. The main dining rooms were awesome. We had done the Disney Wonder before and knew we liked the Animators Palate. But, we really enjoyed Rapunzel's! It's a new dining experience and it was awesome. They had a mini show and came to visit the table. Fantastic! Really enjoyed our wait staff. They were great. Entertainment: We are certified Disney-philes, so the shows were amazing. Apart from the timing (we did it late), they were very family friendly and had the kids (and adults) all the way through. Blown away by the talent of the cast, who played multiple roles throughout the cruise. We had the Tangled Show, the Cinderella show and the Finale Princess mash-up. We also did the magician one night, which was entertaining too. We did trivia a few of the days and that was good too. There was a "Toddler time" that I took the 1 year old to, it's kind of like a playgroup. Very informal, but introduced me to the Promenade lounge kids area. It was good. Ports: We missed Key West due to weather and only did Castaway Cay and Nassau. Enjoyed them both and didn't venture out much, except to walk to the Chocolate Factory at Grayclif. Worth the walk, didn't need to taxi or do an excursion there. Gym: Used the gym every day around 6.30am and it was awesome. Not too crowded and all the main stuff you need. All-in-all, we had a wonderful experience and would recommend it to any family considering a Disney cruise!! Read Less
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