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1,083 Disney Bahamas Cruise Reviews

This is the 8th Disney cruise that the family has gone on. We’ve done 7 consecutive years around President’s Day weekend, and one Alaskan cruise. It’s difficult for me to assess whether or not the number of times we’ve gone has ... Read More
This is the 8th Disney cruise that the family has gone on. We’ve done 7 consecutive years around President’s Day weekend, and one Alaskan cruise. It’s difficult for me to assess whether or not the number of times we’ve gone has simply taken away from the overall experience, or if service has deteriorated a bit. First off, the ship is always in very good shape. It’s spotless. It’s appreciative that Disney takes such care in making sure that it’s ships look the way that they do. We commented about the Carnival ship that was docked at Port Canaveral, and how tired looking the ship looked. Different audience for sure, but I would think that you still want people coming back. We’ve been on the concierge level the past 5 or 6 cruises. It’s expensive for sure, but for us it’s worth not having to wait in some lines, and to essentially have our own concierge working for a select few. Allows for more time to do other things. The room on our level is always nice. The people who take care of our room have always been the best of the best. They certainly go out of their way to make sure that everyone is comfortable. Dining is another story. The servers are always polite, and suggestive. The food has gotten to be a little tired. Same menu year after year. They are always asking how the food and service is in the dining rooms. The service was good this year. It’s been better. Over time it just doesn’t feel as though the service is as warm as it’s been in the past. Again, not sure if we’ve reached the peak, and now there’s not much that Disney can do to provide the WOW that we had the first time we were on the ship. We choose Disney for the expereince(s) for the kids, and even that is getting a little tired (same shows, etc). We haven’t gotten off of the ship in Nassau for the past 3 years. We’ve done everything that we’ve wanted, so to me it’s not worth fighting the crowds. Five cruise ships docked in Nassau. As a result there are thousands of people that flock to Atlantis, which I’d be upset if I were staying there. To fight the crowds there isn’t worth the hassle anymore, and it’s already expensive to do anything over there. Disney’s private island is terrific. It’s always our favorite part of the cruise. We have reserved a cabana for the past several years. Again, something else that isn’t cheap, but it’s much more serene, especially as the kids get older. Plenty of activities on the island. Always a great day. We’ve decided not to “renew” our trip for next President’s Day. If we do go somewhere, via cruise, we’ll explore other cruise lines. Disney does a lot very, very well. Might be time to see what else is out there. Read Less
Sail Date February 2020
This cruise far exceeded my expectations and any other cruise I have ever sailed on. We departed from the Port of New Orleans on the Inaugural sailing on February 7, 2020. Our party was 3 adults- 2 adults and our 21 yr. old daughter. This ... Read More
This cruise far exceeded my expectations and any other cruise I have ever sailed on. We departed from the Port of New Orleans on the Inaugural sailing on February 7, 2020. Our party was 3 adults- 2 adults and our 21 yr. old daughter. This was our first Disney cruise, though I have been to Disney World 64 times, Disneyland, and Disneyland Paris. We had a deluxe family verandah. The cabin was large and luxurious, larger than any balcony cabin on other lines. It was overflowing with storage space, we had 5 dressers, space in the closets, and lots of space under the beds. I liked the privacy curtain that closed off the sofa/sofa bed sleeping area from the main bedroom, as it gave our daughter privacy. The balcony was nice and large. The split bathrooms were great, and I appreciated the bathtub with a much larger shower. I loved the size of this ship, as it seemed to handle crowds really well, and never felt crowded. We had late dining, and really enjoyed it. Tianas Place was my favorite, I loved the live entertainment, the character interaction, and the food was divine! Animators Palate was great, but Tritons was my least favorite. We always had great food at Cabanas buffet, and the soft serve ice cream by the pool was another hit. The weather was a bit cool for the first 2 days, so we took advantage of the great movie theater and watched several movies. The theater was packed, but they had a great variety daily. We loved the different shows in the theaters , especially the Golden Mickeys and Disney Dreams. Castaway Cay was stunning, and the weather was perfect. We went to the adults only beach, Serenity Cay, and really enjoyed Cookies, the beach buffet and BBQ there. We also stopped at Nassau, which is not one of my favorites. We did a day pass to Atlantis, which was fun. Key West was great, and we did the hop on/off conch train, which was a great way to see the island. Overall, I cannot recommend this cruise any more highly. I am already planning to sail from New Orleans again next year, and I don't know how I will sail with any other line than Disney, even though we are a party of adults only. Read Less
Sail Date February 2020
My 3 year old had the time of her life, but I was disappointed. The Disney Oceaneer club for kids was fantastic and the nursery was also good. The adult entertainment and activities were awful. The buffet was better than average, but the ... Read More
My 3 year old had the time of her life, but I was disappointed. The Disney Oceaneer club for kids was fantastic and the nursery was also good. The adult entertainment and activities were awful. The buffet was better than average, but the main dining room, Pinocchio's Pizza, and the grill was bad to mediocre. If you don't have a rewards status on Disney, you can forget about booking any specialty restaurants, any decent adult or alcohol-oriented activities. Most of the adult activities consisted of Disney trivia, pop music, and NPC pop culture. If you're not an NPC, you will be very dissatisfied. They can't even get ice cream cones right-these were cheapest and worse I've ever seen in my life. Another low point was the quality of the hamburgers on Castaway Cay in particular. It looked like it was microwaved and it tasted gamey and rotten. If you're over 18 and not a Disney fanatic, any other line is better-even Carnival. At least Carnival figured out how to make a good burger at Guy Burger joint and has decent pizza. The cabin and bed were nice. I'm finnicky about mattresses and rate the mattress as a 8.5/10. I liked that the shower and toilet are separated and each have their own sink/mirror combo-that's terrific for families. The pull down bed and couch worked well. The wood trim and furniture in the cabin rattled with ship vibrations and became such an annoyance when trying to sleep that I engineered paper shims to wedge into the woodwork. The cleanliness of the cabin left some to be desired-the nooks and crannies had not been cleaned recently. If you like to sleep in a cool cabin, you can forget about it. The AC was awful and at the lowest setting, the room might only be as cool as the rest of the ship. I woke up sweating several times during the cruise. A maintenance tech looked at it and said it was operating as designed. I enjoyed the fact that they don't have a casino and don't constantly try to sell you drinks. I also liked that they had an accessible soda fountain so you don't have to ask a crew member for a soft drink as on other lines. The internet was horribily underpriced. I understand that they have a profit motive, but charging for popcorn, candy, and soda to see decades-old Disney movies or charging $80-$250/GB for internet access is a bit over the top. The least they could do is free messaging for FB messenger and the like-as many airlines now do. The ship was nice, but the styling was conservative and a little dated. No real complaints about the ship itself other than the miniature elevators that were finnicky. The engines and propulsion were smooth and produced little noise and vibration. Read Less
Sail Date February 2020
Reasons why I loved this cruise: - amazing entertainment! - exceptional service! You cannot beat the Disney service- they always go out of their way to make your cruise magical. - beautiful ship - Castaway Cay is a stunning ... Read More
Reasons why I loved this cruise: - amazing entertainment! - exceptional service! You cannot beat the Disney service- they always go out of their way to make your cruise magical. - beautiful ship - Castaway Cay is a stunning island...gorgeous adults only beach with a great BBQ lunch. - adults only areas on the ship are lovely and there was plenty of adult only entertainment! - Beauty and the Beast was a high quality production! It was better than many professional productions I have seen. - Trivia was offered ever day- super fun! -Bingo was very entertaining! - We loved seeing first run movies on the ship! Star Wars was great! - plenty of chairs in the adults only section of the ship - our dinner service staff was phenomenal- Richard and Miguel were the best servers we have had on a cruise! - Good food! And the theming is each restaurant is adorable! Read Less
Sail Date January 2020
We chose this itinerary because it fit within the kids' school vacation so it wasn't necessarily chosen due to the itinerary. We don't generally enjoy stopping in Nassau so we treated it as an "at sea" day and ... Read More
We chose this itinerary because it fit within the kids' school vacation so it wasn't necessarily chosen due to the itinerary. We don't generally enjoy stopping in Nassau so we treated it as an "at sea" day and stayed on the ship. Unfortunately with Nassau, a LOT of people do this so the ship is still pretty crowded if its a full sailing. Our server team was one of the best teams we have had on any sailing with Disney (and all of our teams have been great). We really enjoyed them. We had a great time on the short trip getting to know them. This was our first trip (of our 5 Disney cruises) with a verandah and we really enjoyed having it as a place to relax. I wouldn't say its a "must have" on future cruises but we definitely will do it when its affordable now. Our teens especially liked having a quiet place away from the pool deck craziness. My husband did several drink tastings and LOVED those experiences. The bar staff was incredible! This cruise was our "Grand Slam" cruise so we have now been on all 4 ships. Across the board, although we liked this ship, we generally like the Magic and Wonder more. Things we do like better on the Dream: 1) mini golf - we love having the courses on the Dream and Fantasy, 2) the bar area is MUCH better on the Dream than on the Fantasy because it doesn't have the weird round bar room where they try to do family activities but no-one can see, 3) The movie theater has better seating, and 4) the workout room is bigger. All that said, there were many things we don't like as much on the Dream and would cause is to pick either the Magic or Wonder if given the choice. 1) Several decks have no way to go from one end of the ship to the other which means that there are huge traffic bottlenecks on the ship. It makes the ship (and the Fantasy) much harder to navigate. 2) If you are staying aft (as we typically stay mid to aft), the elevators on the 11th floor aft empty directly into Cabanas. This is frustrating if you don't want to go to Cabanas and are trying to just get to that floor. It also means that there is tons of unneeded traffic flowing through what is already a quite conjested spaces at the height of breakfast and lunch. 3) There were no family trivia games on the entire 3 night sailing. We love the trivia games and go to most of them, but our teens also love them. This sailing did not have a single family trivia game. We brought our teens to a few adult ones that were held during times when the bars aren't restricted for age since they are older, but missed those trivia times. 4) they seem to have scheduling issues on this sailing. They were late starting several adult events. for example schedule said 1pm and no one was there at 1pm, and then they eventually showed up at 130pm.. made it difficult to plan and participate. 5) We really missed the Promenade lounge (French Quarter Lounge on Wonder now). This is one of our favorite places to hang out before the main seating dinner and we loved doing activities in this lounge on the Magic and Wonder. We really missed this on the Fantasy and Dream. There is really no comparable space for adults and kids to hang out together on the ship. 6) because the Dream's itineraries are so short, there don't seem to be any variety acts on board like on the other ships. We really missed that. Last critique I'd have is that we were on board right after the Last Jedi came out so Frozen 2 and Last Jedi were pretty much the only movies showing. (there was like one showing of Maleficient at midnight or something). We were actually pretty excited about seeing the Last Jedi a second time, but they showed Frozen 2 during all of the "normal hours" and pretty much only showed Jedi while we were in port or late at night. It would have been really nice to have a daytime showing. Athough I liked the original Frozen, I'm Frozen-ed out due to all of the hype around it, and my boys are definitely over it. It just would have been nice to have a more boy-friendly movie showing at some normal times of the day. Maybe if you have two blockbusters both new, show a few showings of one in the Walt Disney Theater so people can choose. In general, I really wish they would have some variety of films i the theater. The first run films are great but there are tons of classic Disney films and I'd love to see some of those in the theater. Or I'd settle for not just two films for the entire cruise. Surely it could be mixed up a bit? Read Less
Sail Date January 2020
This was my 2nd Disney cruise and my 3rd time cruising. The last Disney cruise was to Alaska on the Wonder, and it was the best vacation ever! So I made a prepayment and couldn't wait to go on another Disney cruise again. Well, this ... Read More
This was my 2nd Disney cruise and my 3rd time cruising. The last Disney cruise was to Alaska on the Wonder, and it was the best vacation ever! So I made a prepayment and couldn't wait to go on another Disney cruise again. Well, this latest cruise would only rate a 6 out of 10. Avoid rooms that have an adjoining interior door with the neighboring room, such as 1050 and 1052. My neighbors had an absolutely annoying kid who looked about 3 years old. Every single day and night, that cried and yelled, and coughed, usually around 7am, once in the afternoon as I tried to nap, and once at 11:30pm. The husband would yell at the kid, and even talking, they had to be loud. I complained to guest services but the lady said all the rooms were booked, so we could not be moved to another room. She told me I could dial 0 if they got too loud and mgt could talk to the family. We got 2 bags of popcorn and rice krispie treats as an apology for this lousy family being next door. I wouldn't say the cruise was ruined but this greatly diminished my enjoyment as every day I was cranky and sleep deprived. The other main negative was the extreme rockiness of the ship. The Alaskan cruise was very serene so I expected a similar seasick-free experience. Nope. Every night the ship swayed so much that you could see drinks shaking on the dinner tables and holiday wreaths swinging on the walls. It felt awful and gave me a headache one night. Weather was not warm enough. It rained on the day we stopped in the Bahamas and the water at castaway cay was very cold. It started raining that early afternoon and all the day's excursions were canceled due to wind. It only got hot enough for us to venture into a pool on the afternoon the day before leaving. However, soon after that, a kid defecated in the pool so everyone had to get out and it was unusable the rest of the day. The toilet in our room smelled mildly of old urine. I wiped down and tried washing all around the surfaces but could never get rid of the smell, but I didn't have the heart to tell the Filipino man who was our room attendant. Hair dryer was old and grimy from so many hands touching it-- gross. Pillows were lumpy and there was old grime in the corners of the bathroom; if I go again, I will only go on newer ships. Carpet in main areas, bench near theater were worn out. Cabanas seating was jam packed. Many food portions at dinner were so small it was laughable. Salmon one night tasted like burnt plastic, and the lemon pie seemed overbaked and tasted bad. My child had a hamburger that was dry and reminded me of cheap hamburgers from my public school cafeteria. All the cakes were dry and spongey. Cutlery is all big and heavy, not right for little kids to deal with. The coffee is watery, cheap drek in worn plastic mugs, unless you shell out more money for the cafe. I felt nickeled and dimed (or dollared?!) when we were charged for popcorn and a tiny cup of juice near the theaters, and of course you feel obligated to tip the poor 3rd world staff on top of it all. The photo package was something like $250 for the smallest package-- pass! I didn't get suckered into spa services but those prices are crazy too. Ok, good aspects: my kid loved the kid's club and kept wanting to go. Some if the food was excellent, like the soups and salads at dinner. Mashed potatoes, pizza, fries, soft serve ice cream are tasty. Service was mostly excellent although the servers kept taking our cutlery away as they cleared dishes. We wound up eating with soup spoons or even a knife. The shows were the best. Tangled and the John Cassidy show were surprisingly much better than I anticipated. Even my kid sat through them. Castaway Cay was beautiful and the lunch buffet was delicious. I wish we had 2 days there instead of the overly touristy/grimy Bahamas stop. Views from the ship were awesome. The tour of the ship for adults was interesting. Embarking and disembarking were pretty smooth. The cruise helps you check in your luggage and gives you boarding passes the night before, which was great so we didn't have to drag luggage around the next day. The Disney shuttle to the airport was nice and quick, with a video ad to make the time fly by. One other thing to keep in mind is that cruising during Xmas, a lot more people are sick. In addition to the constantly crying and coughing kid next door, everywhere we went on the ship, people were coughing. It's pretty off putting to be in a crowded theater as someone's hacking near you. So in the future, I will avoid cruising during cold and flu season. The last day, my obnoxious neighbors had their alarm clock going off at 5:40am for at least 10 minutes. I felt like throttling them. After a whole day at the airport, we returned tired, heavier, and still feeling like the rooms are swaying. It was an ok experience this time that I will not repeat. I don't recommend this particular time/itinerary/ship. Read Less
Sail Date December 2019
Family wanted to experience this hyped up sailing thinking it would be extra special, it was special all right because the inflated price never justified the offering. The only amazing stand out were the cabin was immaculate even though ... Read More
Family wanted to experience this hyped up sailing thinking it would be extra special, it was special all right because the inflated price never justified the offering. The only amazing stand out were the cabin was immaculate even though toiletries were gravely downgraded, and the stateroom hosts were exceptional. David Johnson in concierge was impeccable, understated warmth with great communication skills and demeanor. Embarkation this sailing was a nightmare. People everywhere and the security lines wrapped into the parking garage and then the snaked the lines in there, lots of people being pulled aside for bringing prohibited items on board, just disorganized and frustrating, not a great way to start a sailing. They need to go over to RCCL and check out how they embark, hopefully when they close the terminal in June 2020 they upgrade it to make embarkation less of a circus. In a nutshell more security options to move things along. Food on board was just okay, the fast food deck 11 options were tasteless, if you have sailed DCL before you have previously experienced the MDR menu options, never hot and while pretty presentation either too salty or very little taste, server was fantastic but his helper wore so much cologne you could almost taste that! Stateroom hosts were the best, the kindest pair of people, loved seeing and interacting with them. Mercedes and Eric always smiled and greetings were the norm not the exception. Our stateroom was always beautiful, clean and welcoming. Everything was in working order and the hallway and room were very quiet. First run movies were available on board in the movie theater and one night in the main theater, we appreciated this as we waited to see Frozen 2 and Star Wars on the ship, the movie theater was comfortable albeit very packed every time we went. The offerings in the main theater were the same as always so if you sailed the Dream before like we have it was boring, we went night one to experience the new cruise director hired from MSC cruise line, he tried to be on the funny side but he came across as trying super hard, he and Ann his partner delivered their messages but we did not enjoy them, not very polished and not fun to watch. Ann was more enjoyable though then Stephen the CD. Activities on board were few and far between and with so many people on board any offering was so crowded it was hard to enjoy except the "race your baby" presentation. While crowded with the 3 decks we were able to get excellent viewing and this was the funniest thing Disney does in our opinion. I laughed and cheered so much I had tear in my eye's, this was the highlight activity for us. Note: While the theme of *Pirate night on Christmas we felt was not good planning, the fireworks were amazing and beautiful, we could watch right from our private stateroom balcony which was a highlight of this sailing. Strangely DCL so concerned with being green (paper straws etc.) yet they fully print all of your photos on board to look through for purchase, this we though was a true waste of all things related to the activity. To review your photos you had to be directed to a folder that had all of your pics there, what a true waste of paper, so sad. *Many different people so many Holidays celebrated yet Pirate night on Christmas was disgusting and wrong in our opinion. The characters were only once in holiday related outfits that day (early) but to enjoy them you had to miss a lot of time on their private island, the best part of sailing DCL and the weather was so warm and sunny! "Say Cheese" photo opportunity Pluto was sent as the naked dog that he is, could you not place a red bow tie on him? I expected joy, what a huge let down. When questioned we were told Disney didn't want to offend anyone, what? Just terrible, don't charge inflated pricing and then present mundane and ordinary. Disney dropped the ball big time. Never again will they see another penny from this family. 4 night sailing and we had minimal luggage yet after placing new luggage out the last night upon debarkation an entire wheel was missing at pick up, just awful. Elevators packed and the cruise director and partner came across as the B team, hard to watch or listen to. To add insult to this sailing the concierge lounge was packed, inundated by people allowing others in who had not paid for the amenity thus making the lounge quite unruly and uncomfortable. Goodbye DCL we know you don't care but we do, so our monies will be spent elsewhere. Full disclosure our last two cruises with DCL were also diminished experiences but we had this one booked so instead of cancelling we thought maybe they would redeem themselves, nope, nada, not a chance. DCL will never run out of 5 year olds so in our opinion they just stopped trying. Read Less
Sail Date December 2019
This was our 3rd Disney Cruise. We love the family-oriented mindset of Disney and choose these cruises because we want a safe experience for our family. On this Merrytime Christmas Cruise we were onboard for the entire week of Christmas ... Read More
This was our 3rd Disney Cruise. We love the family-oriented mindset of Disney and choose these cruises because we want a safe experience for our family. On this Merrytime Christmas Cruise we were onboard for the entire week of Christmas and it was a really fun time for all of us. Many of our expectations we met or exceeded and as always, the crew and service were exceptional. There were a few considerations that almost ruined the trip for us however. First was the photography. It is a contracted service called "Shutters" and is nothing like the great photo experience offered in the parks. This group seems entirely concerned with making money although the fact that they print out every photo taken (pictures that nobody wants) seems to defeat their purpose. The photo opportunities are great but they do not allow families to link their room keys to compile all the photos. We had 4 staterooms so they wanted us to pay the $200 4 times! Even though we made sure that we used the same room card every time for every photo, they still found ways to prevent the photos from showing up in our album. We spent hours going through the photo banks trying to find some of our precious photos, only to find that there was really no reason that they hadn't been added to our collection. One of the reasons we booked the cruise was to get some great family photos of a rare moment when every family member was present. We were very disappointed with the outcome. Why can't Disney use the same photo plan on the ships that they use in the parks? Second problem was communications. In this day and age we expect much more than old technology and non-intuitive equipment. The WAVE phones they provide are so hard to figure out that we didn't even use them on the first two cruises. This time my tech-savvy son took the time to figure them out (with several calls for help) and we tried to use them. We found them bulky, difficult to keep charged, and of course totally useless for communicating with out deaf kids. For that, we utilized the App which allows texting "chats" but limits how many people can be in a group and has the frustrating propensity to drop the people in your group. We hungered to be able to use simple WIFI communication but of course that is spotty and extremely expensive to use onboard. Without the ability to easily communicate, we were often upset and several times missed opportunities to do things together as a family. This is something that Disney should address. Now that I have complained about the two things that seriously pained me, please let me take a moment to tell you what Disney does well. Number 1 has to be the variety and pleasantness of the service staff. We have been so impressed with how these people make every effort to make our experience fun and memorable. The Disney idea of having the wait staff travel with us to each meal gave us the opportunity to learn about and make friends with some truly charming young people, and our room steward was as cute as he could be. The food onboard is not gourmet, but the atmosphere is a lot of fun and the kids are overjoyed to be able to get pizza and ice cream on their own as well as being able to order room service by themselves. The characters make everything more fun especially when they unexpectedly appear. We loved taking photos of the grand-kids with them. We aren't greatly impressed with Castaway Cay as we expected more of a village with shopping and eating opportunities but the kids enjoyed swimming in the ocean. As far as entertainment goes, some of the offerings get old after multiple sailings but I have to say that Beauty and the Beast was very professionally done and we all loved it. We had no problems with the embarkation or the disembarkation but we did have quite a bit of damage with out luggage as others have noted. Our cruising experience was amazingly calm until the very last night. The captain warned us it would be a bit rough but none of us realized how nauseating a little rough can be. That has never happened before but it is something we will be prepared for in the future. Will we sail with Disney again? Yes. Do we hope they will take our comments to heart and fix the things that need attention? Yes. We hope others who cruise with Disney will have as much fun as we did. We had a great Christmas together and made some good memories. Read Less
Sail Date December 2019
Sailed in December with my two 16 year old sons. We were in Concierge Class. This gave us several benefits. Personally escorted onboard to Concierge Lounge and skipped all embarkation lines. We did have to wait a while for bus from ... Read More
Sailed in December with my two 16 year old sons. We were in Concierge Class. This gave us several benefits. Personally escorted onboard to Concierge Lounge and skipped all embarkation lines. We did have to wait a while for bus from Orlando Airport to the dock, but once at the ship we flew onboard. Concierge Lounge is very nice and always had nice snacks available. Concierge class also seemed to give us really good tables in main dining rooms. The food on Disney Dream was very good, but I would not rate it outstanding. Often the food in the main dining rooms , while very tasty, was served lukewarm...certainly never hot. I prefer hot food. I did dine for Brunch in Palo and this was an excellent first class dining experience. If sailing Disney, I strongly recommend dining in Palo (or Remy) as much as possible! Unfortunately, you have to over age 18 to book Palo and Remy so my sons could not join me. I think the Disney ships are great for younger kids, but not so great for teenagers age 14 to 17. Many things that teenagers would like to do are not allowed since you have an age 18 barrier. Service in our cabin was excellent. Service in main dining room was OKAY, but did seem rushed. Service in Palo could not be beat. Excellent entertainment onboard. Broadway quality production of Beauty and the Beast. We also got to see the new Star Wars movie the same day it premiered in USA. Castaway Key is very good, but not as nice as some other private islands....HAL's Half Moon Cay is better. Overall Disney Dream is a fine cruise experience. Great attention to a lot of little details. However, the less then perfect food, crowded at times deck areas, and rushed dining room service prevent me from giving it an excellent rating. Read Less
Sail Date December 2019
Overall the cruise was great, a few improvements could be made, I'll get to that later. Disney truly goes above and beyond with customer service! It was my granddaughter's first cruise and her first trip out of Canada without ... Read More
Overall the cruise was great, a few improvements could be made, I'll get to that later. Disney truly goes above and beyond with customer service! It was my granddaughter's first cruise and her first trip out of Canada without her mother (my daughter) due to severe food allergies. To put things in context, she's unable to have restaurant or take-out experiences back home for fear of cross-contamination and a trip to the ER. This is where Dumitri comes in, who made the entire trip magical for us. He convinced me the first time we sat down for a meal that Disney does understand food allergies and takes them very seriously. Due to his diligence, attention to detail, and overall desire to make this an incredible experience, my 6 year old granddaughter was able to eat every meal without fear of becoming sick. She was so impressed that she's decided we should either move onto the ship or we should take Dumitru home with us! Thank you Dumitru; as a result of your dedication, this will be the first of many trips with the Disney brand. Items that could use improvement: 1) My granddaughter and I were disappointed the Disney characters weren't more available/accessible to kids. If you wanted to see any of them, you had to line-up at designated times and areas...which meant the line-ups were long. I've gone to Disney World a few times and I was expecting characters to be walking around on the ship for kids to interact with. 2) The waiting time to be served in the restaurants was way too long for kids. I thought the wait was due to our particular situation with food allergies, but when I spoke to other families on board, they expressed the same comment. Read Less
Sail Date December 2019
As expected from Disney we experienced top notch guest service. A very clean well maintained ship. No bad experiences with staff. Great service from our dining team which you keep throughout the rotation of dining rooms. Our experience was ... Read More
As expected from Disney we experienced top notch guest service. A very clean well maintained ship. No bad experiences with staff. Great service from our dining team which you keep throughout the rotation of dining rooms. Our experience was during holiday season and ship was beautifully decorated for Christmas. Nightly shows are high caliber entertainment along with first run movies available in a theater. Our port stops were good Key West, Castaway Cay and Nassau, Bahamas. We did not use any port excursions as we just explored on our own. Honestly at Castaway Cay you don't need any port excursions just enjoy the beautiful island. 1st time embarking at Miami and it was not as pretty as port Canaveral but Disney made it mostly seamless process. The smaller ship was nice as we have previously been on Disney's larger ships, it was quicker to navigate around and up to pool deck on the Magic. Read Less
Sail Date December 2019
This was our first cruise and had heard amazing things about Disney. It didn’t disappoint as far as being surround by all things Disney related. We knew to expect tight space in the cabin (5184 - Verandah Room) so while yes it’s ... Read More
This was our first cruise and had heard amazing things about Disney. It didn’t disappoint as far as being surround by all things Disney related. We knew to expect tight space in the cabin (5184 - Verandah Room) so while yes it’s crowded the room met all our expectations and we did enjoy having the balcony to sit out on at times. The Positive: The shows very amazing and being able to see different shows across the cruise was great. Seeing current movies out In the theater was also a great plus. Staff - everyone we encountered was friendly and very helpful. A few who stood out: Tat - Guest Services Cameron - Pool/Slide Area Kim - Deck Area for Night time show. Brydon - Kids Club Kids Club - they do a great job all the staff keeping kids entertained and time for adults to have a little R&R. Mixology Class: Lots of fun and you get 5 drinks in 1 hour for $25. Great time and amazing deal. Highly recommend. The just Ok: Castaway Cay - this just wasn’t our thing. It was extremely crowded. People were packed in and while we got lucky finding a few lounge chairs under an umbrella others were searching for spots. Food: Cabanas - I thought the buffet was very limited in selection and repetitive for each meal. We have visited over 20 All Inclusive Resorts and there buffet puts Disney’s to shame. Dinner - the food was banquet dining good. We had some items that were better then others but they seemed to use the same brown sauce/gravy on everything. The appetizers and Salads/Soups were always the highlight of the meal. The wait staff were great. We enjoyed David and Don and having them know our preferences night to night was very impressive. The disappointing: Room Service: Disappointed that it wasn’t offered for breakfast. Otherwise the beverages we ordered were there quickly. Pools: We knew they would be small but I don’t know how they call them pools they were just squares holding water and kids floating in one spot. You can’t swim in them as the amount of kids in each was terrifying to me as a parent. Not relaxing at all. Pool Deck: Again limited spots and chairs stacked in tight rows with not shade options. Just not our thing. We are use to nice spaced out lounge seating. Overall we had a nice time and will consider another Disney cruise as the expression on our daughters face seeing all the characters was priceless. But it did affirm that we are more resort people then cruise people. The masses of people every where was just not fun. Read Less
Sail Date November 2019
The Good: Dinners were great, shows were outstanding, the Aquaduck slide was fun, Pirate party with fireworks was awesome, Halloween party was super fun, opportunities to see the Mickey and friends characters, Castaway Cay was by far the ... Read More
The Good: Dinners were great, shows were outstanding, the Aquaduck slide was fun, Pirate party with fireworks was awesome, Halloween party was super fun, opportunities to see the Mickey and friends characters, Castaway Cay was by far the highlight! The Bad: Cruise was expensive to begin with and they continue to charge you for SO much extra when you're there! (popcorn and pop outside the theater you would think is free - nope $7.50 or $18 for a container + they add gratuity onto everything, photos they take $21 each, beer outrageous, mandatory gratuity at the end for stateroom host, restaurant servers, host at restaurant), can only get free drinks on the 11th deck which is inconvenient, lunch food was meh, stateroom bathrooms were tiny, accommodations seemed dated - especially for the $ you're paying - we usually stay at 5 star all inclusive resorts for way less money during peak season for 7 nights - this cruise was really 3.5 days and we spent $5K for a family of 5 in the off season during October, it was super crowded, lots of lines and waiting, the pools were a joke super tiny for the thousands of people on board, and the worst part was the evacuation drill at the beginning we stood in the blazing sun and heat with our screaming 2 year old for 45 minutes and never understood why- we couldn't even hear what they were saying for evacuation procedures, 2 year old couldn't go in the pools with a swim diaper understandable for sanitary reasons but was inconvenient when our other 2 were swimming, 2 year old also couldn't go in kids club also inconvenient when our other 2 were in there, long waits for the elevators, we were also stuck in the late dining group for 8:15 dinners each night and our youngest could not handle it, she cried through dinner or fell asleep on our laps which made it difficult to eat, Bahamas port was disappointing, and first night on ship was extremely rocky even though seas were fairly calm because we were going so fast, I was very seasick even with 2 patches behind my ears and many other people we met said the same. One night a kid puked all over in line for dinner and I couldn't get beyond the fact that those germs were circulating the ship, I couldn't wait to get off of it. The kids had a blast and ultimately that's why we chose this cruise. Yes we are glad we did it, but won't be doing it again, especially for the price. Read Less
Sail Date October 2019
I chose Disney because of the rave reviews that I had researched and heard about from friends and acquaintances. In general, my family and I had a great time. The services and staff were great and very accommodating when things didn’t ... Read More
I chose Disney because of the rave reviews that I had researched and heard about from friends and acquaintances. In general, my family and I had a great time. The services and staff were great and very accommodating when things didn’t work as expected like trying to dial ship to shore from my stateroom. The ship is impeccably well maintained and clean and there is plenty for passengers of all ages to do during the voyage. My only criticism is that while the food was good, some of the dishes could have been served hotter than they were. I realize they are serving the masses, but the hot entrees should not arrive cool or cold to passengers. If the time duration from the stove top to the passenger was reduced, I think I would rate the food as great to outstanding. Nevertheless, I would not hesitate to travel again with Disney and hope to do so very soon. Read Less
Sail Date October 2019
Save your money Crew and ship Appearance was very good. Pool deck Breakfast and lunch on the back of the boat. Lousy pizza and ice cream cones on pool deck midship. The restaurants were nice. Free text though disney app was excellent ... Read More
Save your money Crew and ship Appearance was very good. Pool deck Breakfast and lunch on the back of the boat. Lousy pizza and ice cream cones on pool deck midship. The restaurants were nice. Free text though disney app was excellent to communicate to other family members on the boat, castaway Cay, and Magic Kingdom. BUT... SHIP WAS ROCKING SIDE TO SIDE all the time. MANY were very motion sick. No characters roaming The ship, only 40 minute wait lines to see or take a pic with them. Hot and humid slimey water Castaway Cay island water with sea lice was nasty. You'll know it when you feel like your being bitten on top of your shoulders when you exit the water. Excursions cancelled, unknown why. Magic kingdom was 90 plus degrees with limited benches and shade. Many had to vacate the park back to the buses (1 hour ride back to the boat) the next day we all froze all the way back to New York. Nothing for adults or a 10 year to do. 10 year old told he had to be 13 to play on 3 lousy XBox games in the ships game room. That's all they had in there. It's Disneys schedule, not yours. Your just along for the ride. 4x12 shift TSA screeners are nasty to get back on the boat at the dock of Port Canaveral. Shopping from $25 coffee mug tmmmqo $13500 3 inch tall quartz figures. Be prepared to walk for miles and miles and be dizzy while your at it. All 8 of us hated the cruise. Even the 10 year old. NEVER EVER AGAIN. Read Less
Sail Date October 2019
I am a Disney Fan, so I was excited to take my family on the Disney Dream cruise. I had such high expectations and for the most part, all of them were exceeded. The welcoming on the boat, made us feel so special. The shows and ... Read More
I am a Disney Fan, so I was excited to take my family on the Disney Dream cruise. I had such high expectations and for the most part, all of them were exceeded. The welcoming on the boat, made us feel so special. The shows and performances were like broadway productions. The restaurants, even the main dining experiences were 5 star A few things that I did not like The character schedules were for 15 min spurts and some characters had very few appearances, so with thousands of people on the boat, more often than not, a line was shut down. So we had a significant amount of missed opportunities. Similarly, since there was so much to do, you always had to choose what to do which is a good thing, but when you can't get a later time for things like the character schedule or a particular show, you start to feel like your missing out. Some character views were at 10pm, my children are sleep by then, to avoid tantrums, just something we couldnt take advantage of. I did expect the characters to have meals or appearances in the restaurants - so that was a missed opportunity They changed the port schedule (what days going to castaway ) without proper notification. They have an app that you can use, which was a life saver, but I did not see the change ahead of time. The most epic fail of them all, The Dream put on a fireworks performance, very excited, I love fireworks However they did it off the boat. In the beginning I thought it was a good idea until I saw firey fireworks pieces hurling towards a crowd of people ( I was in the crowd) I was able to dodge one that was coming in at top speed, but there was a second one that landed next to me, I thought it was one me, and it was still on fire. Luckily there was another person there to help put the fire out. Lack of full planning for cruisers safety These are the reasons it got a 3 out of 5 I am willing to give Disney Cruise Line another shot in a few years. But I expected to be wowed at every step of the way. Read Less
Sail Date September 2019
We are Florida residents and have a Disney Vacation Club membership. We chose the Disney Dream cruise instead of the Disney Theme Parks this year and it is an easy drive to the port. We cruise on the Disney Cruise Line usually every ... Read More
We are Florida residents and have a Disney Vacation Club membership. We chose the Disney Dream cruise instead of the Disney Theme Parks this year and it is an easy drive to the port. We cruise on the Disney Cruise Line usually every other year. This year, Hurricane Dorian was in the Bahamas the week before our cruise and we were stressed out from the preparations for the hurricane which had been expected to hit us directly, so it was a relief to have such a nice chance to relax for a few days. Our Vacation Club membership was purchased in 1995 when our son was young, but we continue to enjoy it. There are adult areas on the ship, the entertainment is top quality, and we enjoy the family atmosphere. Our cabin was on deck 2, and it had a large round window, which we enjoyed. It was a convenient location, on the same deck as one of the restaurants and just one deck below the main lobby. Once we were in the room with the door closed, we did not hear any outside noise. We were able to stop at Castaway Cay. Although there was visible beach erosion due to the hurricane and most of the activities weren't operating, the family beach was open and the lunch pavilions were operating. The water was beautiful and clean and we enjoyed our day there. The ship also stopped in Nassau but we've been there many times so we decided to enjoy the adult pool on the ship. The entertainment was top quality. Since it was a Halloween cruise, there were two costume parties, one for families and one later in the evening for adults. The pirate night was also fun, and the fireworks were shot off the top deck. We had a chance to see the new Lion King movie, and all the seats were taken. There were also live performers in the smaller venues: a violinist, a piano bar entertainer and a duo that sang popular music. There were a lot of large family groups on board and everyone seemed to be having a good time. Why not? It's Disney! Read Less
Sail Date September 2019
We took our first ever cruise aboard the Disney Dream in September 2019 (no kids with us). After carefully reading many reviews of the different cruise lines and ships, we chose to sail Disney due to their reputation for health, safety, ... Read More
We took our first ever cruise aboard the Disney Dream in September 2019 (no kids with us). After carefully reading many reviews of the different cruise lines and ships, we chose to sail Disney due to their reputation for health, safety, and service. We were not disappointed in the slightest bit! The Disney Dream is a beautiful ship, one of Disney's two larger ships. It was well maintained and luxurious. The food was good, service was great, and the adult-only areas were quiet and relaxing. We particularly enjoyed the spectacular sunrises from our verandah and the amazing live shows. Beauty and the Beast was a favorite. To be honest I've never been a huge Disney fanatic, but there is just something magical and novel about Disney and you really feel that magic aboard their cruise ships. We chose the 3-night cruise which was a bit short for all of the planning and logistics and work it takes to travel across the country for a cruise. But we chose this because we weren't sure if we would even like being on a cruise ship. We can't wait to return and next time will try a 5-night cruise. The only complications on our cruise was that we were unable to visit Castaway Cay. Due to the recent hurricane, they weren't yet finished repairing areas of the island that had been misplaced and damaged. We docked at Castaway Cay, but weren't able to leave the ship. I know that many of our fellow passengers were disappointed by this. From what we could see though it looked like a beautiful place and we hope to be able to return. Lastly, Nassau was NOT a lovely place at all. It's a hard pass, next time we'll just stay on the ship. The port area was dirty and all of these hustlers crowd you and hound you to get you to spend money. Very uncomfortable and unpleasant. Not very "Disney" at all. It felt unsafe. Read Less
Sail Date September 2019
Free, high-quality food (except bar drinks, obviously) there were 4 restaurants on this ship. One is a buffet open only for breakfast with a wide variety of options. (Again, entry is free!) There is a grill, pizza place, and a salad bar ... Read More
Free, high-quality food (except bar drinks, obviously) there were 4 restaurants on this ship. One is a buffet open only for breakfast with a wide variety of options. (Again, entry is free!) There is a grill, pizza place, and a salad bar open after breakfast and multiple soda fountains on Deck 11. The other 3 restaurants are open only for dinner except on the last day, and during dinner, you have the same (fun) waiters assigned to you and ready to serve. The menu has a lot of options and it's all free. Dinner consists of an appetizer, main course, and dessert. Now the rooms are kind of narrow but like dinner, the same person does your room and they are fun! In the morning the set it up so that it is spacious and at night the couches are turned into beds, and in my room with three kids, there are panels in the ceiling that become beds and the room service person makes animals out of the towels and usually gives you chocolate. Also, the shows are beautiful and on this ship, they invited Charles Peachock, winner of America's Got Talent to do his tricks. Also, note that it is hard to get lost on this ship for its massive size and it has a lot of age-fenced clubs for your kids to hang out. Also, the ship stopped at a pretty, disney-owned, private island. TL;DR -Ship: Really big, I compared ships at the port -Cabin: Really nice interior, a little small but actually very livable -Dining: food is great, waiters are fun, especially for children -Entertainment and Activities: Shows are REALLY good and have age-fenced clubs, and the ship stopped at a private, pretty island -Service: dinner waiters are assigned to you and are fun. Room service is great, and animals are made from towels. -Ports and Shore excursions: fast and that's partly because of the multiple gangplanks This is our second time and we're planning a third!! This was a great trip for all and you should join us! Read Less
Sail Date August 2019
being first time on a cruise, we were so excited. After reading all the things that were special about the Disney Cruise sad to say let down beyond belief. Disney says that the waiters follow you from dining room to dining room and get ... Read More
being first time on a cruise, we were so excited. After reading all the things that were special about the Disney Cruise sad to say let down beyond belief. Disney says that the waiters follow you from dining room to dining room and get to know their families and likes, nope we were lucky if they even remembered to get us coffee after dinner. We were second seating with no chance to change it, after eating if we wanted to see a show it was really late and we ended up falling asleep. If we wanted to get a photograph with a character, we ended up waiting for hour, easy. The shopping in the Bahamas that was touted as so much cheaper than the US, well don't forget the VAT tax. Not such a deal then. The Disney island was a let down as well, because of the weather all excursions were canceled except the snorkeling which should have been, the water was so choppy and visibility was zero but they still charged us 120 dollars. Back at the room we were exhausted but guess what? They decided to do maintenance on the balcony and we were left to find somewhere to wait until we could get back in. The pool was constantly closing down and the aqua duck was a hour wait if that was even working . The wave phones were also broken and unusable, we were terrified we would get charged for. The kids area was a joke, no activities just kids waiting around to play video games. I will NEVER go on another Disney Cruise. Ever. Read Less
Sail Date August 2019
Our first Disney Cruise was on the Dream roughly 5 years ago, and this is what got us hooked on Disney Cruise. We felt it was time to revisit the Dream has it had been a while, and it now featured the much loved Beauty and the Beast show. ... Read More
Our first Disney Cruise was on the Dream roughly 5 years ago, and this is what got us hooked on Disney Cruise. We felt it was time to revisit the Dream has it had been a while, and it now featured the much loved Beauty and the Beast show. This 3-night cruise would also have the potential to be the perfect ending to a 2-week vacation. Ship: The Disney Dream has a classic look. The common areas are well maintained and everything was in good conditions. Clean washrooms, good entertainment venues, very decent "adult-only" area, and sufficient "water play" options given that the Dream almost sails exclusive 3 and 4 night itineraries to the Bahamas, with one day at Disney;s private island. For those in the AFT section of the ship, trying to move around before staterooms are actually ready, navigating the Dream can be a bit challenging as I did not find it as well laid out of the classic ships, the Disney Wonder and Disney Magic. Navigation was smooth Cabin: We had one of my favorite cabin type which is a full AFT cabin with an extended Verandah. Being at the back of the ships provide for great views on the ocean, as well as when docking at Castaway Cay. The extended verandah is nice as this is one of a few rooms that actually features lounger chairs on the balcony. The cabin was in really good shape and had sufficient space to store luggage and move around. I love the split bathroom concept - but less of a fan of the new fixed bottles for amenities (ie: shampoo, conditioner, body wash, soap). Those AFT cabin will get a bit more vibration when the ship is turning or breaking - but it is manageable. Being AFT on a high floor also meant quick access to the main buffet for breakfast and lunch. Bed was comfortable and we did sleep really well on this trip. Dining: Disney features rotational dining, meaning that you change restaurant each time, but get to keep your dining team throughout. We only had 2 of our 3 dinners in the main dining rooms as we settled for the specialty restaurant - Palo, on the last night. Overall, food continues to be above average on the Dream, but i have noticed that portion sizes for the mains have shrunk a little bit. I was also mildly disappointed in Palo as some of the pasta dishes were clearly overcooked - not something you'd expect for a premium experience. This was most likely a one off though as the rest of the meal was excellent. Buffet area is plentiful and food offering was satisfying for both the Embarkation lunch and the 3 breakfasts. Cabana buffet can get busy and crowded at times- but things were manageable. Our service team in MDR, as well as in Palo were excellent. Attentive and took notice of any allergy requests or dietary restrictions. The only negative is with the quick food service options - where I did not find the food up to par with what I had experienced before on the Magic and Wonder Entertainment and activities We had seen most of the Disney main shows before, with the exception of Beauty and the Beast, which is the only show we decided to watch. This is a wonderful production and definitely worthy of all the awards it has won. This is by far the best Disney Cruise production. It flows nicely, the signing and acting was excellent and the main Walt Disney Theatre is a great place to watch a show. The Buena Vista theater featured a couple of recent movies - but on a 3-night itineraries, unless it is raining, you won't really bother with this. Same with the other entertaiment options and adult activities. 3-nights is such a short cruise, especially with one day on Castaway Cay that there is just no time for anything else, especially if you decide to do a shore excursion in Nassau. The one area for improvement is the kids club. Compared to the Wonder and to a lesser extent the Magic, this is an area that is due for some tender loving care. The look and feel needs to be updated. Staff also have much less time to get to know the kids vs longer cruises so this is pretty much "in and out". Ports and shore excursions The highlight of this itinerary is usually Castaway Cay, Disney's private island. Castaway Cay never disappoints. This time around we were extremely fortunate to have access to a private Cabana and this was pure paradise. Complimentary snorkelling equipment, floats/tube, bicycle, more private beach area, close to refreshments and food and fridge filled with water, soft drinks and a fruit plate. It does not get any better than this. We decided to get off the ship in Nassau and do one of the Dolphin activities at Blue Lagoon and had no regrets All in, it did turn out to be the perfect ending for our vacation. Weather was supposed to be so-so, but we had 2 full days of sun in the Bahamas... Read Less
Sail Date August 2019
This was another great cruise on Disney. The Dream is still an amazing ship. We always enjoy our time on all Disney Ships. Embarkation was a breeze. we were in boarding group 1, so we waited less than a half hour for boarding to start, ... Read More
This was another great cruise on Disney. The Dream is still an amazing ship. We always enjoy our time on all Disney Ships. Embarkation was a breeze. we were in boarding group 1, so we waited less than a half hour for boarding to start, then walked right on to start enjoying the ship. We don't have children traveling with us, so that helps a little when boarding. Disney maintains all their ships, and the Dream is just beautiful. We just can't say enough about how well Disney takes care of their ships. Now this was a last minute trip for us, so we originally booked a GTY. We were assigned cabin 10556. Again, Disney does an amazing job with the ship and our state room was no exception. it was very spacious and well maintained. Our cabin host took great care of us and we have no complaints about the service. We were a little worried about the location. Our cabin door opened right into the midship stairs/elevator lobby, and the cabin was right under the pool deck. I will say that we never heard any noise from the lobby area. It was remarkably quiet, especially for the amount of people traveling through that area. I will say though, we could hear a lot of noise from the deck above. This really wasn't an issue during the day because we spent such little time in the cabin. We did have issues at night. we could hear the movement of deck chairs and cleaning equipment and carts being used up there at all hours of the night. So while we still had an great time, I don't think I would ever choose a cabin on deck 10 again. Dining was great. the food is awesome! Our server staff was outstanding and we really had a fun time. They amazed us with magic tricks and kept us truly entertained as the took such great care of us. I can never complain about the food on a Disney Cruise. We visited Palo's twice, once for brunch and again for dinner on a different night. Their service and food is over the top. I highly recommend the Palo's brunch. And take your time and enjoy it, they give you over 2 hours to enjoy the service and the amazing food with the best view from the back to the ship. Cabanas is alway great too. We always love the egg station, with fresh omelets prepared to order. I love their selection and really can find something different to enjoy every day. Room service was awesome, also. We received coffee every morning to sip as we enjoyed the sun rise from our verandah. We really didn't partake in much of the entertainment on board. We had heard there were changes made to Disney Believe, so we did go to that show, and it was very good. They premiered Toy Story 4 on the ship, but we wanted to avoid the large crowd for that. we have no children traveling with us, so that really wasn't our thing. We love the adult activities around the ship. But we mainly enjoyed relaxing in the adult area by the satellite pool. This was a double up visit to Castaway cay, so the first stop, we enjoyed hanging out at Serenity Bay having drinks and sitting with our feet in the ocean. Disney does a great job maintaining their little piece of paradise. We never get off the ship in Nassau. we spent that day riding the Aqua Duck and sipping drinks by the pool. Th second stop at Castaway Cay, we had brunch at Palo's and decide to remain on the ship and relax. Disembakation was a breeze. We alway do express walk off with our luggage. Once the announcment is made, we depart. We usually wait less then 10 minutes to get through customs and then, sadly, board the bus for the trip back to MCO. Read Less
Sail Date June 2019
I recently took a Disney cruise on the Disney Dream, a 4-day with stops at Castaway Cay and Nassau. I did not think I would ever take a Disney cruise. I’ve been on about 20 Royal Caribbean and Norwegian cruises and didn’t think I ... Read More
I recently took a Disney cruise on the Disney Dream, a 4-day with stops at Castaway Cay and Nassau. I did not think I would ever take a Disney cruise. I’ve been on about 20 Royal Caribbean and Norwegian cruises and didn’t think I would ever spend the extra money for the Disney experience. But, now that I have, I’m glad I was able to see the difference and had a lovely cruise. I’ll try to explain a few differences between the Disney Dream and Royal Caribbean, in case you are trying to decide between a Disney cruise and a lesser expensive line. Booking: We booked the cruise by calling the 1-800 Disney cruise line phone number. We asked for two ocean view rooms, which connected. The ocean views we had were on Deck 8 and the ocean view windows were lovely. The windows were big with cushions for kiddos or small adults to sit and relax. From what I saw while on the cruise, there are other ocean view rooms with smaller windows (and are probably less expensive) but we were not offered this option, even when we asked for the cabins to be less expensive. I should have done more research on my own before booking the cabin offered by the phone agent. But, our cabins were lovely and there were plenty of room for storage. The coolest feature of the room, which Disney has over every other line, is the separate bathroom… one with a sink and potty and the other with sink and bathtub. The bathtubs are very, very cool. There is an overhead shower, a bath option, and a hand-held option. The bathtubs are great for kids and are just very cool in general on a cruise. Room service worked really well. The food was good and delivered quickly. The rooms had great Disney On Demand and tons of movies, which was nice for our kids. This was a nice perk you don’t find on other lines (the variety and amount of free movies). A note about “boarding time:” Going into this cruise, my biggest concern was getting on board the boat, as our “boarding time” was 1:30pm, which I did not like. I performed all my online check-in’s about 3 weeks before. I should have performed this sooner, but so be it. Since I am very familiar with cruises, I didn’t think I should have to wait until 1:30 to get on board the boat. With Royal Caribbean, we are used to getting on board at 11am or 11:30 on really, really big boats. I inquired with Disney customer service line several times about getting an earlier boarding time. With three phone calls I didn’t get anywhere. But, on the morning I left for the cruise, I called one more time to inquire and was told I could probably get on board a little sooner at Port Canaveral (rather than cruises which leave out of Miami). This was wonderful to hear and I arrived at the port a little sooner and was able to board about an hour before my “assigned boarding time.” There were numbers for “boarding times” but I acted like I didn’t see them and just got on board. I’d recommend getting to Port Canaveral about an hour before your “boarding time” because it takes a bit of time to get through security and get checked in. Embarkation: Upon entering the ship, it is quite lovely. The entrance is fun with how they announce families on Deck 3, where folks enter is big, gold, and lovely. We went directly up to Cabanas for lunch. My son loves buffets and I would have preferred to have lunch at the Enchanted Garden. Cabanas was totally crazy. Tons of people, not enough space to sit, as this is typical on the first day of a cruise. But, the food was tasty and we just tried not to let the crowds bother us. After lunch we went to our cabins, as they were ready right at 1:30pm. Cruise App: We downloaded the Disney cruise app and was looking forward to using it. All of our activities booked online were loaded through the app already. The app also gives updates on most of your signups, but not all (or at least I noticed our Bippity Bobbity Boutique appointment did not pop up). We were able to see the schedule for the ship on the app. But, the printed schedule can also be found on Deck 3 at the customer service desk. We didn’t figure out the texting part of the app, but had we wanted to take the time, it could have been fun. There are plenty of fun things to do on board. There are tons of activities, characters, food, and fun. The kids club is also well marked on the schedule. The kids club is very, very impressive. The kids club is massive and has tons of fun activities, movies, crafts, books, video games, you name it. It is truly large and very impressive! If your kids enjoy going to kids club and parents are looking to have some alone time, Disney should really, really be considered. The kids club is also very safe with code words and lots of security. The kids club also texts and calls the cabins if kiddos want to be picked up. I liked this feature. Food/Drinks: The rotating Dining Rooms were fun. The food on the Disney cruise was fine… I would say as good as Royal Caribbean. The buffet Cabanas had really nice roast beef and ham for the slicing. Cabanas also had peel and eat shrimp, crab, and oysters, which Royal Caribbean does not offer. On Disney, the soda is included. If you or your kids drink a lot of soda, this alone is a good reason to take Disney. The soft serve ice cream is also better than Royal Caribbean. There are more machines, more flavors, and none of the machines are broken. I attended the champagne class and it was very informative and the champagne was delicious. On Disney, you can purchase drink packages too. But, they are very different than Royal Caribbean. For instance, when I inquired about getting a beer package, it would have been about $60 for a dozen beers. It was not the price that bothered me; It was that they deliver the beer to my cabin for my fridge. I wanted to be able to grab a drink at whichever bar I was near, which was not an option with a package. Also, it has to be the same type of beer… no mixing and matching. The best price I found for a draft beer was on deck 3 across from customer service. It was at least $2 cheaper than the bottled beer, which was a nice treat! Characters: Yes, there are tons of lines. We didn’t want to wait in line for Mickey. But, we stumbled across him, just as he was leaving. My mom, who is quite elderly and moves very slow, motioned for us to run ahead. Mickey saw this. Mickey left his spot, walked over, and escorted my elderly mom back to the spot for the picture. It was beautiful and it brought me to tears. It reminded me of the “old days” when I was young and I could walk up to Mickey at the park’s entrance and embrace him without all the lines and chaos of today. I wish I would have told Customer Service about this wonderful moment. If you are looking for a moment like this with characters, perhaps a cruise should be your choice and you should skip the parks. If you book the Princesses and Frozen Friends ahead of time, the line moves quickly and it’s manageable. I recommend getting online and booking the day you’re able to (the agent who takes your reservations will be able to tell you the exact date). There are characters at many times during the day and those lines are very, very long. If you want to “do it all,” I can see how it would really stress you out. We just did what we could manage without getting frustrated. Castaway Cay: I’m from Florida and we have beautiful beaches. I’ve been to Coco Cay (Royal Caribbean) many, many times, and I love it. So, I had really, really high expectations for Castaway Cay. If you’re from somewhere without beaches, you will think it is paradise. The private island is lovely, but very compact and crowded with a long walk to get anywhere. I would try to avoid going right to the beach, where thousands of other people are. Or, I would skip the beach all together and splurge on a cabana or head directly to the adults only beach. I didn’t care for the beach part where everyone seems to congregate. Too many people in a small area. The beach/ocean for the water sports is much more expansive, but hardly anyone was over there (not saying I recommend it, b/c I just saw it from afar) One of my dear friends who has taken many Disney cruises waits to visit the island until after lunch. This would be my strategy if I ever go back. The lunch on Castaway Cay is just plain bad. And since Royal Caribbean has really beefed up their island lunches, Coco Cay blows Castaway Cay away for island lunch. Movies/Shows: The movie theater is very cool on the Dream. Movies are readily available and also movies which are current in the theaters, which is a nice perk. The Golden Mickey show was cute, but the gift shop should not charge $40 for the trophy of the Golden Mickey. Just plain mean. Beauty and the Beast is astounding; an outstanding show. The set, the special effects, the music… just beautiful. The soda is complimentary outside the theater (unless there was a mistake) and the popcorn should be free, but it is inexpensive to purchase. Games: The Detective Agency interactive game on board should not be missed (your kids will see it, don’t worry). My kiddos loved it and we performed all three challenges. If you are worried about time… the game can be played quicker by skipping to every other deck. For instance, you must visit every deck in the game, but the games are forward and aft on every other deck. So, you would want to hit decks, 2, 4, 6, 8, 10 at one time and then go back for the odd decks another time (to save time). It was a highlight. When you see the game on Deck 2 (outside the Enchanted Gardens) or on Deck 5 (by the kids club), grab a map of the game, primarily to use as an on board map. The maps on Deck 3 at the service desk are too small to read. Aquaduck: The Aquaduck ride is very, very cool. You must be 54” to ride alone. I had my son measured at the pediatrician just several weeks before the cruise. Although he was 54” on our home ruler and 54” at the pediatrician, he was too short to ride by himself, as I don’t believe their measurements are accurate on the Dream. I got into it with the lifeguard… it’s a long story. Just be aware the ruler could be inaccurate, which makes a difference if you have smaller children and everyone wants to ride (two seater floats). The lines are quite long and we waited up to 45 minutes. But, on the night of the Pirate Show, there was not a line for the Aquaduck and its open for an hour during the Pirate Show. My son and I skipped the show (it looked really dull anyways) and we went on the Aquaduck during the show, round and around for an hour straight without a line. It was the best part of the cruise. We were the only ones in bathing suits on the whole deck, but we were absolutely having the most fun. It’s a memory of my son I’ll treasure forever. So, please skip the show and go on the Aqauduck. Or, skip the island in the morning and go on the Aquaduck when everyone else is getting off the boat. It’s worth it. Service: We are nice, friendly people, so we get good service on other cruise lines. But, Disney really blows everyone away with service. The dining room service was outstanding. They really catered to my elderly mother and helped her over and above normal service. They also catered to the kids. The room attendant was also really accommodating. Even the staff in the halls were super friendly. We always have great service on Royal Caribbean, but it was even more noticeable on Disney. Disney Visa: If you have a Disney Visa card, and you tie it to your on board expense account, you receive 10% off on retail items. I don’t remember getting anything else 10% off besides the shopping. This was a nice benefit I did not expect and did not see advertised anywhere. Spa: I went to spa and purchased the Rain forest Package, which included the private access to the aromatherapy showers, the heated lounge chairs, and two small Jacuzzi's, which have a great view. The package is for the whole cruise, so you can spend as much time as you’d like. It was very private, away from kids, and relaxing. I would recommend getting it. Departure morning breakfast: We didn’t know we had to be at our dining room when the dining room opens. We were turned away when we arrived late. We were banished to crazy Cabanas before departure. This is not the policy on Royal Caribbean, as you can arrive in the main dining room whenever you want. Just something to consider when making your decision. If given the choice, I would still choose Royal Caribbean, primarily because of the price and the perks I get because I have cruised so much with that line. But, I’m really glad I tried Disney and I may even go on another Disney cruise someday in the far future. Thankfully, I didn’t get too spoiled and I’m still happy to cruise on other lines. If you are planning to cruise very infrequently, or maybe only one or twice in a lifetime, I would choose Disney, as you are probably going to have a wonderful experience. If you live near a port or cruise often, I would choose a lesser expensive line… you will still have fun! Read Less
Sail Date June 2019
Disney cruise with Grand children and son and girlfriend. The best part was the food. The service with Leo and Sum was fantastic, I was so impressed with how they interacted with my family... My daughter is vegan and my grandson has ... Read More
Disney cruise with Grand children and son and girlfriend. The best part was the food. The service with Leo and Sum was fantastic, I was so impressed with how they interacted with my family... My daughter is vegan and my grandson has an egg allergy. It was unbelievable how well we were catered to and treated by everyone. Really enjoyed pirate night Shows were great! Shaun Farquart was great in the adult and children shows. 5K was fun island was fun. The island was nice but a little to little to Disney. Cloudy day made it more enjoyable. Would have been to hot if the sun was out. Grand Kids loved the movies and shows. Downside was the price of drinks. Room service was great. As I said the waiter Leo and Sumi were the best part of this cruise, Leo took care of us at lunch even when he wasn't our waiter Read Less
Sail Date May 2019
I chose this cruise because it was something I always wanted to experience and so I took my 9 yr old grandson during Spring break from school. We love the Disney Parks and wanted to try to cruise. My husband, 23 yr old son, my grandson ... Read More
I chose this cruise because it was something I always wanted to experience and so I took my 9 yr old grandson during Spring break from school. We love the Disney Parks and wanted to try to cruise. My husband, 23 yr old son, my grandson and myself were in stateroom 7536. My brother, sis in law and 18 yr old nephew were in 7520. We had a nice time all in all. There was a mishap on first night dinner in AP. We ordered steaks and my bro got a one inch piece of metal in his. He was chewing and after feeling it, he spit it out - thank goodness. The wait staff, chef and head waiter were very apologetic and I felt bad for the chef. He looked so upset and puzzled. It was a piece of metal from a wire brush that would be used to clean a grill. This could have ruined entire cruise if it had been swallowed. Like I said, they were very upset that this happened and I hope they do whatever they need to do to ensure this never happens again. Swallowing that could be fatal. At the very least would require surgery. We received Magical Memories certificates for our troubles. The ports were fine. Key West was nice. Nassau - been there, done that. Unless your doing a day at Atlantis, might be best to stay on the ship. Castaway Cay, was beautiful. The weather was great. The shows were awesome. Saw every one of them. They released END GAME on the ship and that was so fun. Disney details were the best. We enjoyed some late night trivia and juggling entertainment. The food was okay but nothing over the top. We didn't do Palo. We were very disappointed that Lumiere's did not offer any entertainment for dinner. AP and the Tangled restaurants did have lovely entertainment, but not Lumiere's. It was our last night's restaurant so we looked forward to some fun, but there was none to be had. The wait staff said they removed the Beauty and the Beast entertainment because it was frightening to the little ones. This is Disney and they could have done something else rather than nothing. So yeah that was disappointing. Would I do another Disney Cruise, possibly but not 100% yet. Read Less
Sail Date April 2019
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