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24 Cunard World Cruise Reviews

The itinerary appealed to me and the time of year was perfect. I was led to believe that Cunard were an upmarket company but several things were not up to standard. Having sailed on several ships with companies as diverse as Thompson, ... Read More
The itinerary appealed to me and the time of year was perfect. I was led to believe that Cunard were an upmarket company but several things were not up to standard. Having sailed on several ships with companies as diverse as Thompson, Fred Olsen, MSC, Royal Caribbean, P and O, Princess,Holland America and Azamara I would place Cunard somewhere in the middle. My cabin was fine with an amazing cabin stewardess ( the best I have ever encountered) but the food in the main dining room was very poor. The descriptions on the menu bore no resemblance to the food presented which was barely enough to feed a sparrow and usually tasteless and sometimes actually inedible. The food in the buffet was marginally better but we could always fill up on salad and fruit. The waiters were at times rude and at best indifferent. The daily schedule was often inaccurate and on the evening before we were due to arrive in Sydney we were advised that tomorrow on our arrival in Papeete we would not need to carry our passports. This caused a lot of confusion. On one day the date was wrong. Would I sail with Cunard again? Only if they offered an itinerary not available elsewhere, the price was very low and I would only eat salad and fruit in the buffet and not bother packing formal wear. Read Less
Sail Date February 2017
I boarded Queen Elizabeth in Southampton on December 23rd and spent Christmas and New Year on board before returning to Southampton Jan 6th.2015. I then crossed to Hamburg and back before setting off on my half of the World Cruise Jan ... Read More
I boarded Queen Elizabeth in Southampton on December 23rd and spent Christmas and New Year on board before returning to Southampton Jan 6th.2015. I then crossed to Hamburg and back before setting off on my half of the World Cruise Jan 10th., finally disembarking in Auckland on Feb 27th. Having enjoyed over 40 cruises to date, reaching Diamond Tier on both Seabourn and Cunard, I feel more than qualified to give a frank and fair review of my own experiences of the Queen Elizabeth My first cruise on the ship was in April 2014 from Dubai to Southampton and I thoroughly enjoyed myself. However, I did decide that April that my next trip would be in a Club Class cabin in order that I would dine in the splendid and comfortable surroundings of the elegant Club Restaurant. There I recently enjoyed over 2 months of wonderful service. The Maitre'd Tetiana was first class. Elegant, attentive and charming. As were my server Lhea and Sommelier Miroslav. 3 top professionals who all went to great lengths to ensure that my every wish was catered for. On the first night, I requested bread sticks.These were brought immediately and presented on my table every night without further reminders. Miroslav's knowledge of wines, plus him charm and humour were exemplary and between us I explored a wonderful wine selection throughout my cruise. Personally, I found the Eastern European staff to be mainly very good. Of course, some are better than others and this applies to ALL nationalities, but '' you'll never please.............'' Due to the high number of cruises I have enjoyed on Seabourn, one of the world's top lines I am aware that standards are higher on that line. However, cost for cost, I find Cunard better value £ for £ I am booked again on the Elizabeth for 7 weeks starting November 18th and very much looking forward to embarkation. Read Less
Sail Date December 2014
FIRST SECTOR OF 2014 WORLD CRUISE EMBARKATION We arrived at the Ocean Terminal in Southampton at 12:30 and were told there was about a half hour delay in boarding. We were nevertheless on board and in our cabin by 1:30pm. We then went up ... Read More
FIRST SECTOR OF 2014 WORLD CRUISE EMBARKATION We arrived at the Ocean Terminal in Southampton at 12:30 and were told there was about a half hour delay in boarding. We were nevertheless on board and in our cabin by 1:30pm. We then went up and found a seat in the Lido self-service restaurant and had a leisurely lunch. CABIN We had a balcony cabin on deck 8, directly below the Lido, from which we heard no noise during the cruise. The cabin was clean, in good condition, with little evidence of wear and tear. There are two wardrobes, with 40 hangers provided. There are also shelves and drawers, which should provide ample storage for a 2 week holiday, but perhaps not for a full World Cruise. The cabin was kept clean by the steward while we were at breakfast and dinner each day – excellent service. Dressing gowns and slippers are provided. The bed linen is very good quality fine cotton. The two beds can be arranged as twin or double. They are reasonably soft, yet supportive. There are two large pillows, one square and one oblong, with good quality foam filling. The shower room was also in good condition, except for some mould on the tile grouting in the shower area. The shower curtain is a heavy fabric material, rather than plastic, which is much more practical. This was very clean, presumably because it can be easily placed in a washing machine. The shower thermostat was not always very effective at controlling the water temperature, but we have had the same problem on other ships. The strength of the lighting was good and a shaving/make up mirror is provided. Gilchrist and Soames, soap, shower gel, shampoo, conditioner and body lotion are supplied and replaced as used. The bath towels were fluffy and an adequate size, but certainly not bath sheet size. There are also small hand towels and flannels. The balcony has two chairs and a table, but no recliners. The small flat screen television in the cabin provided general information and often had a recording of one of the talks from the previous day. It had US news channels, plus Sky News and BBC World. A number of films were shown each day, but the quality of the picture was so bad that most were not worth watching. FOOD Britannia restaurant. We were on the second sitting at 8:30pm. Our waiter, Dennis, from Dubrovnik was a real character. He was full of advice about which choices to make and even sang to us on one evening. We were initially impressed, but soon realised that he spent too much time entertaining us and not enough time serving and his assistant struggled to make up the lost time. Unlike tables served by other waiters, we were asked to choose our desserts with the starters and main course, instead of deciding on a light or more filling dessert after our main course. This procedure meant that it provided extra time for Dennis’s entertainment. Unlike other sections around us, we were rarely offered the Petit Fours with our coffee. It will be interesting to hear other peoples’ experience with Dennis. The food itself was good to excellent and there was no indication of the budget being cut since our last Cunard cruise in 2012. It is certainly much better than that provided by P&O. In particular we enjoyed some superb steaks, of a quality one would expect in the best restaurants. We also ate breakfast in the Britannia Restaurant, where the quality and choice was consistently good. You can have the full range of cooked English breakfast, cereals, pancakes, fruit, yogurt, bread and pastries, etc, etc. We normally had lunch in the Lido, where there was always a good choice of hot and cold dishes, plus pasta and pizzas made to order. Chocolate and vanilla ice cream was always available from a machine – parents please note! When the weather was bad it was difficult to find a seat between 12:00 and 1:00. If it was really full, a more leisurely lunch was available in the Britannia Restaurant. When the weather is fine the Lido grill is open where you can dine outside. This mainly offers burgers and hot dogs, with chips or salad. They no longer serve steak, so that is one cut back on the budget. Cunard’s famous afternoon tea is still available in the Queens Room between 3:30 and 4:30. Even if you only go once, you have to experience it. It is just not the same to have a self service tea in the Lido. DRINKS As is normal on Cunard and many other ships, the drink prices are very high ( from around $10 for a glass of wine) and there is also a15% service charge. We noted that many only drank water with their meals. THE CRUISE The title “Lost at Sea” refers to the fact our 10 day cruise from Southampton to Fort Lauderdale was just that. The stop in the Azores was cancelled. After leaving Southampton we experienced 3 days of rough weather. At one stage speed was reduced to just 4 knots due to the storm force winds (Normal cruising speed 20 knots). On the third day (4th January) we were advised that our one and only morning ashore in Ponta Delgada in the Azores had been cancelled, as the weather would be too rough to enter the harbour. On the morning of our intended stop (6th January) the wind and sea conditions had moderated as we passed South of the Azores. Since the cost of fuel is now a major factor in running a cruise ship, it is clear that the cancelled stop had more to do with the additional cost of the fuel that would be needed to make up lost time, than the sea conditions. If you were in a restaurant at 9am or 12 noon when there was a report broadcast from the bridge, you would not hear these and the only way to monitor progress was on the “Report from the Bridge” shown on the television. This was often not updated and continued to show the previous day’s position, speed and sea conditions, or nothing at all. Despite the rough weather experienced at the beginning and a swell in the middle of the Atlantic, only a gentle rolling motion was experienced, except during the storm, when there was more rolling and pitching which some found uncomfortable. ENTERTAINMENT For the first few days we were entertained by a comedian and a singer. We did not find anyone who had ever heard of them. Presumably they work mainly on cruise ships. The Royal Cunard Singers and Dancers appeared towards the end of the cruise. We were told they were a new group and had to rehearse before appearing. Although the singers were good, the dancers were typical of those seen on cruise ships and lacked experience. They were certainly not up to the standard of those previously seen on Cunard cruises. There were also a number of musicians who performed in the theatre and around the ship and these were generally good. It had been intended that new acts (and Speakers) would join the ship in the Azores. Having cancelled this stop, the comedian ran out of jokes and the singer expanded her repertoire. We did have some interesting speakers. An adventurer, Adrian Hayes, who told of his mountain climbing, trips to the poles and trek across the desert. He was certainly entertaining. A retired policeman, David Bright, was less so and openly admitted that speaking was not his forte. He regularly over ran his allotted time and was unable to finish his story. It was more like listening to an ex-copper talking in the pub and as such was nevertheless fairly entertaining. An ex-BBC man, Peter Dorking, gave us a potted history of the BBC, with both archive film and sound. These were well produced talks. OTHER ACTIVITIES There were talks on how to dress (women), jewellery, learn to dance, fence (yes, with swords), get the most from your i-phone, i-pad etc., etc. There were also films shown in the theatre, cooking demonstrations, an audience with the Captain and many other things throughout the day. In fact it was often difficult to fit in time for your meals!! CREW Overall we found the crew courteous, helpful and very professional. Well done Cunard for the standard of training. One thing we did notice was there are now a much greater number of waiters from Eastern European Countries and they certainly were able to provide a better service, having a greater understanding of English and European culture, than many of the Asian crew members. DISEMBARKATION Where immigration does not take place on board, but in this case, ashore at Fort Lauderdale, be warned, it is a very long process. We stood “in line” for over an hour. The Americans certainly do their best to discourage tourists! CONCLUSIONS Firstly one has to bear in mind that as with most first sectors of a World Cruise crossing the Atlantic, the fares are heavily discounted and offer exceptional value for money. Even leaving this factor aside, we thoroughly enjoyed the cruise, which was followed by a few days of hot sunshine in Florida. We were certainly relieved to find that Cunard have not lowered their standards. I did hear one woman ask at the Purser’s deck “Can I wear jeans in the restaurant tonight?” “No” was the answer, “The description of semi formal clearly states no jeans”. As I say, Cunard have not lowered their standards.   Read Less
Sail Date January 2014
World Voyage on QE  Sorry this is really long but it was a 118 day voyage! Embarkation - January 10, 2014 - The traffic in Southampton was horrible (no fault of Cunard) but once I made it to the terminal things moved quickly. My check-in ... Read More
World Voyage on QE  Sorry this is really long but it was a 118 day voyage! Embarkation - January 10, 2014 - The traffic in Southampton was horrible (no fault of Cunard) but once I made it to the terminal things moved quickly. My check-in time was 1 pm and I arrived around noon. There was no queue and I checked in and was on the ship in a matter of about 10 minutes. My three big bags and carryon were in my stateroom by 2:00. Food - I was in the Britannia Restaurant at table 330 which is about in the middle of the restaurant on deck two. We started out as a table of 10 solo travelers but this changed from segment to segment. The food was usually very good. There is a pasta, a fish, two meats and two vegetarian selections each night. You can usually also get certain off-menu items like a Caesar Salad, shrimp cocktail, fresh fruit, a chicken or meat entree, jell-o, etc. if you ask (These are not printed on the menu or advertised - I found out from a frequent Cunarder). The servers were excellent and I am sure would have tried to get other things if I had asked. I seldom eat breakfast and the few times I did was in the Lido. There was a good selection of items but, not surprisingly, some things did run out on longer segments. Lunch in the Lido was good with a selection of main courses, fresh salads, fresh fruit, cheese, breads, a soup, a hot dessert as well as a number of cold ones. There was also an Asian section. Most lunches also had chewy cookies in 2-3 different flavors. There is also a soft-serve ice cream machine with chocolate and vanilla ice cream. The Verandah - only ate here once but it was very good. The service was excellent. Lunch in the Golden Lion Pub - I ate lunch here a few times. The fish and chips were very much to my liking. The choice of meals are all typical pub fare. Alternative Dining in the Lido - I only ate here once when the theme was Asian (called Jasmine). The main course choices (there were three) were not my favorites but the soup, appetizers and desserts were excellent. Room Service - The Room service menu was more than adequate and service was fairly fast (arriving in under 20 minutes). The food was good and the choices varied from the dining room/Lido menus. Stateroom - I had a BC balcony stateroom on deck 7. The bed was very comfortable and had nice soft sheets. There was a 2-seat couch which opened into a bed (which would have been very tight with three people). Bathroom was very compact with a small shower. Plenty of space for my things on the shelf under the sink or on the small shelves beside the counter. Penhaligon's Quercus toiletries were provided - shampoo, conditioner, bath and shower gel, body lotion, and bar soap. Also a shower cap, cotton balls and Q-tips were provided. I had no problem with the quality of the towels although I heard complaints from others. Bathrobes and slippers were also provided. The balcony had three chairs which made it somewhat cramped but I probably could have had one or two removed if I had asked. I enjoyed the privacy of my balcony because I was not in one of the cut-in parts or corner balconies so I was not visible to other balconies. Entertainment - The Royal Cunard Singers and Dancers were very good and I saw each of their shows at least once (they repeated on most segments). The entertainers who were brought on for one or two shows varied greatly. Some were absolutely horrible (I walked out on one comedian whose show was raunchy and would have gone over better on a college campus than on Cunard) and some were amazingly good (a number of singers and a man who played the dulcimer come readily to mind). Most of the folkloric groups brought on in various ports were quite good. "Nexus" (billed as the "International Party Band") were ok but seemed to always play the same few songs at the sail-aways. (Sail-aways were a disappointment to some because there was not much participation.) Lectures - Most sea days had two lectures. The topics were widespread (Hitchcock's movies, the Golden Age of Ocean Liners, Pompeii and Herculaneum, famous women associated with Greenwich Village, history of U-boats, the Dreamflight program, "My Favorite Planet", the Cold War, etc.). One of my favourite writers, Bill Bryson, was on for a segment and spoke three times. All the lectures I saw were great. Most were broadcast on the TV in your stateroom if you missed them in person. Activities - There were a number of activities during the day. Some of these were held every day, some only on sea days. Movies were shown just about every day, usually at 2 p.m. There were computer classes (some free, some with a fee), bridge lessons, art lessons, sports competitions, trivia (sometimes 4 times a day), bingo,and classes in dancing, scarf tying and napkin folding. Sea days had needlework/knitting group hosted by the social hostess. Afternoon tea was served each day in the Queens Room and the room looked quite elegant. It was a nice break in the afternoon. There were other activities as well but you get the idea. At night there was live music in at least three venues (there are close to 25 musicians on board - not including the singers and dancers), dancing, trivia and other competitions, sing-alongs in the pub, and "Chocolate and Ice" buffets. There were a number of cocktail parties on each segment - full World Voyage guests, different levels of the World Club program, and those guests that just joined on each segment. One thing I would like to see on World Voyages is craft classes by a craft expert (not the social hostess). Cunard could charge a nominal fee for supplies. Balls - We had about 25 over the 118 days. The Black and White Ball was the only one that had most people participating. For the others there was usually no more than about 5% taking part. For the ball, special themed banners are hung in the Queens Room. Those who dress for the theme parade around the room and sometimes there were prizes. Dancing goes on for a couple of hours. Since most balls were on formal nights, as long as you have on formal wear there is no problem. Solo Travel - I was lucky to be on a very active Cruise Critic Roll Call. I spent two nights in Southampton prior to the voyage and ate with CC friends both nights. By the time I boarded the ship I already knew a number of people. We had a meet and greet each segment and I got to know many of the people on the roll call. Cunard put ten solos together at the dinner table for the first month of the World Voyage. We got to know each other very well and became a "family" looking out for each other. Five of us were together the entire voyage. A solo travellers get together was held each sea day at 11:00 with the Social Hostess facilitating. There were also about four "Gentleman Hosts" on each segment to dance with the ladies. I must have given off "I can't dance" vibes because I was never asked if I wanted to dance. Commentary - We had expert's commentary as we sailed out of New York, through the Panama Canal, and through the Suez Canal which made these really special. Port Presentations - for me, this is one area where Cunard could do much, much better. I realize that they, like all cruise lines, want to sell their excursions but the information about the port itself could be improved. For most ports the "must sees" and "what to do if you have been before" were discussed but not in much detail, if at all. The availability of a shuttle bus and its drop off point was not always given until the night before (to be fair, I believe that some of these are run independently of Cunard). The (written) guide to the port (given a day or so in advance) has poor maps (no scale, many important sites are not listed, etc.). The good thing about these presentations was that they were not just "where to shop" talks which you find on many lines. Ship Excursions - I took a number of these and the quality really depended on the tour guide. I had a number of really good guides and one terrible one in New York City. On another tour we did not go to one of the places indicated in the itinerary. I mentioned this to the Shore Excursion staff (I really was not complaining, I just wanted to let them know). The next day I was given a note of apology and a 25% refund which I really did not expect. Usually, disembarkation for tours went smoothly with meeting times and locations listed in the Daily Programme. One of the major complaints I heard was that Cunard charges for bottled water as you leave for excursions (evidently some cruise lines give bottled water). I had a collapsible water bottle which I filled the night before and put in the fridge so this did not bother me. On hot days there was water on the pier as you got back on the ship and chilled towels as well as the ever-present hand sanitizer. Crew - I found the vast majority of the crew to be very friendly and helpful. My stewardess (Shirley) was wonderful as was our waiter (Arnil). We had three different assistant waiters over the four months and all were good. The servers in the bar areas quickly learned my preferences and were quick to serve. Some of the officers could have made more of an effort to be friendly (or at least say "hello") when you met them in passing. Public Rooms - I really liked the Art Deco design of the ship and the "old time" elegance. There was quite a bit of Cunard memorabilia on display in different areas which I enjoyed seeing. There were some problems with water drips (evidently from the a/c which was hopefully fixed during the dry dock) and there was at least one plumbing issue that affected some staterooms. The Internet - Like on most ships, the internet had its good days and bad. There were a number of ports where there was no connectivity. One day I logged in and had lost around 600 minutes (wasn't sure of the exact amount). I talked to the tech guy and he gave me back the minutes. From then on I took a screen shot of the "Satellite Internet Usage Summary" to show that I logged off and exactly how many minutes I had left. I used my iPads on board and had no problems getting a signal in my stateroom or in other areas of the ship (provided there was a signal). Dress Code - For the most part the dress code was followed especially on formal nights. "Informal" is a little vague and although most dressed nicely (as described by Cunard) some stretched the definition of the term. I did see men being loaned jackets if they did not bring one to the MDR. Again, some stretched the idea of a jacket for dinner to include windbreakers and motorcycle jackets. BTW, jackets for men are not required during the day or if eating in the Lido. During the day, dress is no different (i.e. not dressier) than on other cruise lines I have been on. Disembarkation - My assigned group was called only five minutes late. It took about ten minutes to get from the deck three part of the Britannia Restaurant (assigned area) to the inside of the terminal. My four suitcases were not all where they should have been but it did not take long to find them. Had to wait some time for a porter but the one I got was able to get me out quickly. "Class System" - There is a great deal of discussion on Cruise Critic about Cunard's "Class System". Having sailed on the original Queen Mary, when I started investigating World Voyages I was a little put off thinking of three mutually exclusive parts of the ship. As I learned more, I realized that this is not true. Yes, there are a very few parts of the ship that are for the Grills passengers only but this is no different than special areas for the most costly suites on a number of other lines (and more seem to be going this way). Unless I saw someone going in/out of a suite or using their card in the lift, I never even knew who was in the Grills. The vast majority of the areas (maybe 95% or more) of the ship are open to everyone and I never felt "different" or "inferior". All in all, it was an amazing adventure and I thoroughly enjoyed the Cunard experience. Would I do another World Voyage? Most definitely! Would it be on Cunard? Most definitely! Read Less
Sail Date January 2014
I have cruised since 2002, previously with Holland America (excellent experience & after Cunard regard them as much better value for money),Princess (very good, would choose them again) & P&O Australia (probably not again - ... Read More
I have cruised since 2002, previously with Holland America (excellent experience & after Cunard regard them as much better value for money),Princess (very good, would choose them again) & P&O Australia (probably not again - well, enough said). Embarked in great expectation, but found as the cruise progressed, pre cruise publicity not very accurate. The disappointments came fro a lot of little things. I will fill you in in 'dot point' fashion. I would probably think hard about going with Cunard again as the value is not there when compared with other cruises I have experienced. * Embarkation & De-embarkation - very smooth & easy (looked like P&O ground crew being used) * Found stateroom quickly (A lot smaller than other ships of same vintage & older) but not cleaned or prepared for 3 of us. * Went to Kings Court for a 'cuppa' ( & experienced our first taste of unhappy crew - sniping at each other) * Dined in Britannia Restaurant that evening (& most evenings), stewards and Maitre D welcomed us - great, but meal was good but not special. Our table stewards' service was excellent but took some time to warm up (again suffering from unhappy crew syndrome, may be because of many & varied cultural backgrounds)I must add that our table steward proved excellent. * Speciality Restaurants were booked out in a very short time after boarding. * Afternoon tea was a disappointment with soggy sandwiches and often stale cakes, &, often cold tea. * Ship ambiance, excellent but looking close at the timber panelling etc. showed how clever people are with the artificial. * Meals followed our first meal experience of being mostly good but not great. * We partook in the formal night activities and enjoyed them (your choice). * Kings Court, the few times we went, the food was pretty ordinary but always quick & easy. * Stage shows typical of cruising, not a lot of variation from other lines shows. * Illuminations would have been OK if special reclining seats were repaired or replaced. * Cunard Enrichment activities were good, informative & worthwhile - Library & Bookshop worth visiting. ( Commodore Rynd was available for book signing one day but I think was overwhelmed with response with many passengers turned away). * It was good not to feel overcrowded - on board passenger/space ratio excellent * Room Service excellent (better than buffet for quality) * Cabin Steward very obliging * reception staff very good. * Overall ship appearance - at just under 10 years old and following previous maintenance & upgrades, the ship is showing some lack of regular/ongoing maintenance (tired looking, bad rust in some areas) * We had 2 tender ports which was good but some new crew had difficulties with tenders (got to learn sometime somewhere I guess). * Entertainment throughout the ship was excellent * Guest entertainers ( mixed quality) * Ports were all good particularly Akaroa and Fiordland - bonus at Milford Sound where Cunard had arrange some publicity shots allowing us extra time in that beautiful place, even maneuvering/navigating within a few metres of a waterfall. * To repeat it was a lot of little things including some unhappy crew that let the ship down. Overall enjoyable cruise to a lovely area but not quite as publicity generated expectations. Read Less
Sail Date March 2013
Having previously only done Princess Grill, I was looking forward to experiencing the Cunard experience that most guests book - Britannia. Embarkation in Singapore was a breeze. There were no large queues and I was on board in about 15 ... Read More
Having previously only done Princess Grill, I was looking forward to experiencing the Cunard experience that most guests book - Britannia. Embarkation in Singapore was a breeze. There were no large queues and I was on board in about 15 minutes and my suitcase arrived at my cabin about 10 minutes after I did. I couldn't believe how quick and efficient the embarkation process was. After unpacking I did a quick tour around the ship and was impressed with the maintenance, everything looked spick and span. Cunard is obviously not cutting corners with regards to maintenance. Rather than do a short story on the voyage, I will summarise my observations about various aspects of the voyage: Service: In a word - excellent. The steward who looked after my room did an excellent job. He was always cheerful, friendly and kept my room looking very smart. Our table was served by a sommelier, waiter and assistant waiter. All three were very professional and our table received excellent service; we never had to wait for anything and there were no delays in regards to wine or alcoholic beverages. Our waiter was also very accommodating with requests. On lobster night our table all requested extra lobsters, a request which were happily granted by our waiter. Throughout the ship I encountered many different staff members from various locations (Sir Samuel's, The Commodore Club, Kings Court, Todd English, G32, the photography staff, The Chart Room and the Purser's desk) and they were all great, everyone was polite & friendly and the White Star training really shows. Accommodation: I had a D5 standard inside on deck 5. This was very conveniently located between staircases B & C and decks three & seven. The inside stateroom was very spacious and very well appointed. It was perfect for one person and I never felt claustrophobic. The only issue I had with the room was the engine noise that came through the pillow. The room I was in is located next to a void on the deck plan and I discovered that I was right next to a noisy crew staircase. This must have been the cause of the noise as occupants two staterooms down the corridor reported no noise through their pillows. I solved this problem using earplugs. Food: Again, excellent. I enjoyed breakfast, lunch and dinner in the Britannia Restaurant and each time I found the food to be of a very high standard. I appreciate that the appetisers are a sensible size as the mains are quite substantial and this combination leaves room for the delicious desserts. I left the table each night feeling comfortably full - not slightly unwell from overeating. I heard some negative comments about the food in Britannia, comments which I cannot understand as the meals I had in Britannia restaurant were excellent. Kings Court was great for a quick snack or an early morning coffee before a shore tour. I found the layout to be relatively easy to follow and the food to be very good. I also had dinner at Todd English one night and was very impressed with the food and service. Having not enjoyed a previous lunch experience at Todd English I wasn't expecting much but boy was I wowed. I certainly recommend dinner at Todd English during your next QM2 voyage. Shore tours: The shore tours in Bangkok and Saigon were okay. There was a two hour drive to each city from the port and the guides ranged from fantastic to good. I found the 'Highlights of Ho Chi Minh city' tour to be boring and wouldn't recommend that tour. The tours were, however, well organised and we left and arrived back at the ship on time. Activities on board: Bingo was a lot of fun and the entertainment staff made it very enjoyable. G32 was it's usual let down, the fact that there was no DJ in residence (we had a fill-in from Vibez) only compounded the problem. The daily activity sheet was filled with many activities and your day can be as busy or as relaxing as you choose. I decided to do very little each day and so can't comment on the lectures or the shows as I pretty much just swam in the pool and went to the gym most days. The Chart Room is a great hang-out for those Britannia guests on late sitting. The room has a great buzz and is a very enjoyable place to meet friends for drinks before dinner. Overall: I very much enjoyed this voyage and would do it again in a heartbeat. The food, accommodation and service were excellent (baring the engine noise through the pillow) and I cannot imagine how Cunard could make it better. The public rooms in the ship are beautiful and certainly convey that 'ocean liner' atmosphere. What makes it all the more real is that QM2 is an actual ocean liner and that is something you don't get on any other ship. Read Less
Sail Date February 2013
This was my 20th cruise with Cunard - and the most adventurous. Leaving Southampton almost on time as usually, the first leg of the 2013 World Cruise led us into a rough Biscaye. Although QM2 is a still very comfortable ship even in rough ... Read More
This was my 20th cruise with Cunard - and the most adventurous. Leaving Southampton almost on time as usually, the first leg of the 2013 World Cruise led us into a rough Biscaye. Although QM2 is a still very comfortable ship even in rough sea, many passengers found that the meals weren't as attractive to them as they expected ;-) Barcelona proved to be an interesting place for everyone but Athens/Piraeus didn't really want the QM2. So due to high winds and a bad forecast for the next days Commodore Rynd and Cunard decided in the late evening to change the next destination to Heraklion/Crete. This is not quite an alternative to Athens, but larger ports in the region are rare. 70ton provisions stayed in Priraeus and subsequently eggs became a rare occasion, good for our cholesterol balance. Port Said saw us at late afternoon from a far distance and by 1am QM2 entered the Suez Canal in a foggy night. Almost until Ismailia the sight was poor, but the atmosphere nevertheless tensioning. The view of Suez was then clear and the short trip to Ain Sokhna completed in slow motion. Ein Sokhna - not a place to live or to die, only a place to enter the buses to Cairo and Gizeh. Next day saw us early in Safarga, only to get into the buses to Luxor. I wish I hadn't done this... Strange Egyptian water-waste-regulations required the the ship to block the washing machines and call for water saving, later enhanced because of a emerging water shortage due to unavailability of drinkable water supplies since Barcelona. Security precautions required blacking outs like 1942 for the next days from dawn to dusk and killed by this the board live almost to zero. The company of NATO warships was most welcomed although the pirates waited until the safe zone was passed for showing up and attracting the ship's attention. Anyway, nothing serious happened and we reached the fantastic town of Dubai in time. Major disadvantages: Very noticeable cost cuttings by Cunard in restaurant service and food selection All important regions with the exception of the southern part of the Suez Canal have been passed in the deepest night time. Read Less
Sail Date January 2013
My partner and I decided to book a cruise as it was a holiday we had never done before and having reviewed many different cruise lines we settled upon Cunard and the Queen Mary 2. We took this decision as we managed to find a very good ... Read More
My partner and I decided to book a cruise as it was a holiday we had never done before and having reviewed many different cruise lines we settled upon Cunard and the Queen Mary 2. We took this decision as we managed to find a very good deal for this voyage from Southampton to Dubai, the first leg of the 2013 world voyage, in January (when could be a better time to head off to some heat after Christmas when everything is dismal and cold?) and personally I was excited by the glamour and sophistication which would await me on board such a magnificent looking vessel. I was not disappointed, this holiday exceeded my expectations in every way and I would recommend a voyage upon this wonderful ocean liner to anyone. I have focussed my review on the ship itself rather than ports / day trips as otherwise I will ramble on for too long. Checking in at Southampton was quick and simple. The Queen Mary 2 was docked in the old QE2 terminal which is like something out of the 1960's however was perfectly adequate and I quite enjoyed the feeling of stepping back in time as we boarded. As soon as we were on board we were greeted by smiling faces and warm welcomes from every member of the White Star staff we passed. We stayed in an inside cabin or 'stateroom' as they are called (4061), which is the best value option and if you don't mind not having a window or balcony it is quite adequate. The decks are all so beautiful and vast, there is no necessity to spend much needed cocktail money on a balcony when you can spend time on the public decks. I guess this is all down to individual preference, and if you have the cash to splash then the balcony staterooms are beautiful, but ours was clean, roomy enough for two including enough wardrobe space for all my evening dresses and throughout the voyage, if you tune the tv to the bridgecam channel you can see what the outside weather is doing and have your own little "window" to outside. The morning show with Paul O'Loughlin, Entertainment Director was also very interesting and a fun way to start every day telling us about upcoming shows and events, I didn't really want to go back to BBC Breakfast when I got home! We were lucky enough to have Commodore Rynd, head of the Cunard fleet at the helm and he was very personable, visible around the ship from day to day and his 12pm navigational announcements every day were very enjoyable informing us about the ships position and interesting facts of the day. When booking this voyage I had been worried that I might find the sea days a little tiresome and boring, particularly the 5 in a row between Egypt and Dubai however I could not have been more wrong, and the sea days were actually some of my favourites. Each evening we received a daily programme in our stateroom which listed all the activities for the following day along with evening dress code and information on guest performers. I looked forward to planning our next day and it was a struggle to fit everything in there was so much on offer. I guess at this point it is worth mentioning that on this particular voyage the majority of travellers were aged around 50 upwards and I guess many of the activities are geared towards this age group. However to put my review into context, I am 32 and was probably the youngest on board (bar 2 toddlers I saw) however I threw myself into it and thoroughly enjoyed everything on offer. Daytime activities included many pub quizzes in the Golden Lion pub (very enjoyable particularly as these days in usual pub quizzes everyone can cheat on their phone -- not so easily done at sea so much more enjoyable), daily lectures and talks, films and planetarium shows, shuffleboard, decathlon, short tennis, golf (there is an indoor simulator also), water volleyball, darts, i-seminars, art classes, make up demonstrations and our personal favourite ballroom dance classes with the wonderful Wilfried and Ilona ex ballroom and latin champions who were lovely and even managed to get my partner interested in dancing who has NEVER shown any interest before despite constant nagging! Flower arranging with Mikee and Mario is not to be missed, a hilarious double act and a fun 4 hour session over 2 days which allowed us to keep our floral masterpieces and have them in our stateroom or on the dinner table. There is a $50 supplement for this activity but well worth it for the fun you will have. Cunard do their best to secure good guest lecturers and entertainers and on this voyage Martin Bell, Ruthie Henshall, Roy Walker were the headliners, all of whom were very popular and very entertaining in their respective fields. However lesser known entertainers such as Goronwy Thom -- comedy juggler and Elio Pace -- singer and pianist were absolutely excellent. This brings me onto the subject of entertainment as a whole. The Royal Court singers and dancers were top quality and the shows presented were better than many I have seen in the West End and Broadway, shows were usually performed twice a night in the gorgeous theatre and this was good to give flexibility around different dinner sittings. On a couple of occasions we watched the shows twice as they were so good. The Entertainment staff and social hostess who ran the quizzes did an ok job but personality wise they were somewhat lacking apart from Paul (Ents Director) who was very good with his patter. I could not believe the number of wonderful resident musicians on board -- a string quartet, cocktail pianists, a jazz trio, the Queens Room orchestra, Vibz Caribbean band and Joey Mix with his Royal Court Orchestra were all outstanding and there was much live music on offer each day. Highlights were Dixieland in the Winter Garden, and the Afternoon Tea Dances with the Queens Room Orchestra and vocalist Michel Chartier. Food was overwhelming in terms of the amount on offer. The Kings Court buffet is open for 22 hours a day and serves pretty much anything you can think of, I agree with other reviews that the layout of this area isn't very cosy but we didn't eat there that often, only really for post evening dancing snacks and cookies before bed! When the weather is warm the boardwalk cafe is open in the afternoon and this serves great burgers, chips and salad. The main Britannia Restaurant was large and glamorous as I expected and we had such an attentive waiter and sommelier. When torn between 2 dishes they will offer to bring you both and no request was too much. We were always welcomed with a smile and enjoyed every evening we dined in here. Over our 18 day cruise I did consume a lot of food however it was too delicious not to and that is what holidays are all about. It is worth spending one evening dining in the Todd English restaurant, you pay a supplement here but the food was first class and it was a nice special treat. Drinks are plentiful and although pricey, you get what you pay for and the cocktails and champagne in particular were lovely. My tip is to have pre dinner cocktails in the Commodore Club on deck 9, which has a lovely ambience particularly when the pianist it playing, check out the molecular cosmopolitan for a delicious sweet and tangy treat. The Chart Room and Veuve Cliquot Champagne Bar are also nice for a pre dinner aperitif. We opted to pay $6.50 per day and have unlimited soft drinks, this was well worth it and I would recommend it for people who like to have plenty of cola, lemonade, orangeade or juices as you can use this in any of the bars. I believe that Cunard line do many more formal nights than other companies and this was something which I personally loved as back at home these days, one never gets the chance very often to get dressed up. Everyone respected the dress code and it was such a lovely feeling looking around and seeing the glamour and sophistication of all the guests. Formal nights included a Masquerade Ball, Egyptian Ball, Burns Night Ball, and Black and White Ball, all of which we were informed about in advance of our voyage enabling us to bring appropriate formal wear. The Queens Ball room is elegant and again the live music, singing and performances by the resident dance couples are highlights of the evening. There are a number of pools and jacuzzi's and the indoor / outdoor pavilion pool with sliding glass roof on the top deck is a popular choice when the weather is not so hot, as it was when departing Southampton on 9th January! My personal favourite outdoor space was the stern of deck 8 as there was a terrace bar here and once the weather was warm it was a sunbathing hotspot and lunch time live music by the pool with Vibz really made the holiday. One of my favourite days was our trip down the Suez Canal as the weather was hot, I was in the Jacuzzi with a glass of prosecco enjoying the scenery and the live music -- absolute bliss. The one niggle I had on this voyage was the service received at the Pursers Office, as the staff here seemed a little disinterested in their jobs and they weren't as helpful as they could have been. Whilst enjoying a lovely performance by the on board choir in the Grand Lobby, they wouldn't shut up from talking very loudly interrupting the singing, and even my long glares didn't seem to make any difference. Apart from this we thoroughly enjoyed our time at sea and once we disembarked in Dubai I felt very sad to be leaving this magnificent beautiful ocean liner which by that point felt like home. I guess as a first time "cruiser" I have nothing to compare it to, however if you enjoy old fashioned glamour, variety, succulent fayre, live music, high quality entertainment and beautiful surroundings then this is the ocean liner for you. I am saving already for my next trip! Read Less
Sail Date January 2013
Having travelled on and enjoyed the Queen Mary 2, decided to try the Queen Elizabeth, we were a little apprehensive after reading some of the reviews! however after some 22 nights on board, we left the ship totally satisfied! Our ... Read More
Having travelled on and enjoyed the Queen Mary 2, decided to try the Queen Elizabeth, we were a little apprehensive after reading some of the reviews! however after some 22 nights on board, we left the ship totally satisfied! Our Balcony stateroom was very clean, bright, and indeed very pleasant, our Steward could not have been more helpful, in fact we found all the crew and officers with just a couple of exceptions, to be most friendly and helpful, always very courteous and offered a genuine smile... The exception being the staff in the Verandah restaurant, who we found to be very surely and patronising to say the least, the food was perfectly fine but the whole service was dreadful, but we did not allow this to spoil our overall cruise experience. We really liked the Britannia restaurant, and also enjoyed the Lido Restaurant which we used occasionally for breakfast or lunch, we enjoy a bottle of wine with our evening meals and found that the Cunard 'House Wine' was very acceptable and represented good value (e29.75) compared to the other vast choice on offer, sadly the 15% service charge did not really please us! The lectures were really first class, as was most of the evening entertainment, we found some of the tours on offer were a little too expensive and not value for money. To end this review, we say - Well Done Cunard, we are looking forward to our next cruise on one of The Queens! - However, we would like a 'guarantee' that we will be assured of a table for TWO, and not just hope that one will be available, after all, if you dine in a top hotel you are not expected to share a table, and it is our choice not to do so on a ship! Read Less
Sail Date April 2012
NOTES FROM A CRUISE In February ROBIN KNIGHT* and his wife Jean spent 24 days on board the 90,000 ton Queen Elizabeth as the cruise ship sailed 9,200 miles from San Francisco to Sydney on her second world voyage. Here he reports his ... Read More
NOTES FROM A CRUISE In February ROBIN KNIGHT* and his wife Jean spent 24 days on board the 90,000 ton Queen Elizabeth as the cruise ship sailed 9,200 miles from San Francisco to Sydney on her second world voyage. Here he reports his impressions. The first thing that hits you as you board Queen Elizabeth is the design -- somewhat boxy and top heavy on the outside, stately and classical inside. The dominant art deco theme inside the ship works as well today as it must have on the original vessel when she was launched in 1938. The centrepiece is the magnificent 18ft David Linley marquetry panel carving which dominates the Grand Lobby. But all over Queen Elizabeth one finds elegant, imaginative touches -- Great Gatsby-era light fittings, nostalgic black-and-white photos, display cabinets full of Cunard memorabilia, 1930s signage, deep pile carpeting, an eye-catching glass statue and a fine new portrait of Queen Elizabeth 11. Some facts and figures: the average age of passengers on our cruise was 75. One lady celebrated her 97th birthday and a man died of a heart attack while eating breakfast in the cafeteria. If you get exasperated shuffling behind walking sticks, zimmer frames and wheelchairs, this is not the cruise for you. On the other hand, the atmosphere is calm and civilised. Between San Francisco and Sydney the ship carried about 1,850 passengers (some 200 below capacity) including 640 Brits, 200 Germans and 100 French journeying around the world on a three-month long cruise at a minimum cost of £25,000 a head. Thirtyseven nationalities were represented among the passengers and 50 nationalities in the 1,000-strong crew. Most of the senior officers were British or Irish. Service: generally attentive, friendly, flexible, obliging. We moved our dinner table reservation without difficulty to escape a garrulous neighbour. On Valentine's Day Cunard sent us a rose and a card. Our stateroom (never cabin -- a Cunard affectation) steward was conscientious and reliable. The Purser's Desk (vital for all queries) was well run by a multilingual team of capable, polite young women. When a screw came loose on our balcony panel during a stormy spell, it was repaired quickly by a technician who strapped himself to the railings to avoid falling off in the high winds. Real dedication! Numbers: congestion resulting from the presence on board of so many other passengers was not, on the whole, a problem. Occasionally it was -- when getting into small tenders to visit and depart from Fiji, queuing up for food in the Lido cafeteria early in the morning, finding a seat in a bar before dinner and, above all, using the guest launderettes. Charges: Cunard seems bent on emulating Ryan Air. Just about everything discretionary came with a hefty price tag -- and the total mounts up during the best part of a month on board. Many drinks cost more than in the UK - $20 for two pre-dinner glasses of wine in the Commodore Bar and a minimum $30 for a bottle of wine with dinner. In Fiji and again in Dunedin, New Zealand, we purchased wine, gin, tonics and beer and were allowed to bring the haul on board. Still, the fact is that it cost $25 to buy a photograph of oneself from the photo team and $25 to attend a wine-tasting session. Shore excursions could be pricey (about $75 per person on average) but were worth it. The minimum charge for Internet access was $50 (everything is denominated in US dollars). Tips are included for every service and automatically add $12-15 a day per person to one's onboard account. Cabins: with three main categories and more than 30 price grades on offer on Queen Elizabeth it is hard to generalise. We had a light and airy balcony cabin measuring about 300 sq ft. Drawer space was rather limited and there was no bath (only a shower). But the bed was comfortable, linen was changed regularly and the furniture blended in well -- as did the invaluable balcony. Laundry: charges ($8 for a shirt) seemed set to deter usage. However, each deck has three washing machines and three driers for free use. The difficulty was that they were never sufficient. On our deck a queue of (largely female) users formed at 7.30am most mornings and the machines went non-stop for the next 12 hours. People even sat waiting for an empty machine and angry confrontations were not unknown. On a long cruise, this is a real Achilles' heel for Queen Elizabeth. Passenger behaviour: Superficially, it seemed reasonable to us. Behind the scenes Cunard was finessing numerous issues. In particular there appeared to be an endless stream of minor complaints -- about cabins, exchange rates, restaurant tables, staff service, invoices, smoking in cabins (banned), email access and so on -- maybe reflecting the seniority of many of the cruisers. Dress code: Formal evening wear was mandatory (except in the Lido cafeteria) on about one in three evenings when we were at sea (not in port). Dressing up suits the traditionalists but is a bit of a bore for anyone who imagines they are on a relaxing holiday. Activities: Cruise passengers are adept at entertaining themselves. But to help them Queen Elizabeth offered a huge range of activities starting with a 6,000 volume library, games of all descriptions (cards, board, bingo, deck quoits, life-size outdoor chess), golf nets, lectures, shore excursions, crossword puzzle competitions, seminars on iPADS, a health spa, table tennis, satellite television, choir singing, whisky and wine tasting, dance classes, clothes sales, talks about stress. One clear evening we received a brilliant, laser-guided talk given by one of the Second Officers on the night sky in the southern hemisphere. Magic! Entertainment: A downmarket trend was apparent. None of the entertainers on this QE cruise could be termed top rank. Some were American, others British, Australian, Maori and German. One of the stars, in our view, was the resident band -- a disparate international grouping that proved versatile, engaging and professional. Much of the rest was no more than average although there were a couple of stand outs -- Valerie Perri, known for her role in 'Evita' in the USA; and Bruce Morrison from the UK -- another strong all-round singer/performer with a background in musicals. For us the number one attraction proved to be a stylish young American harpist called Hannah Kuipers who played soothingly at venues all over ship most afternoons and evenings. The lectures (always an onboard staple) were a mixed bag. The main feature was a nine-talk series on the Pacific region given by an American anthropologist. In quick-fire fashion this covered the whole vast region, its history and culture. Two superior talks were given by the recently-retired head of the Australian armed forces. Port destination presentations -- crucial preparation for passengers not sure if they were visiting Honolulu or Pago Pago - were the responsibility of the efficient tours department. Food: Opinions varied about the quality if not the quantity. Feeding thousands of people several times a day -- 12,000 meals are served daily when the crew is included - will never be simple however good the chefs. Queen Elizabeth also operates a rigid, old-fashioned class system which separates Princess Grill and Queen's Grill passengers from the common herd who must make do with the 878-seat two deck Britannia restaurant. An alternative is the a la carte Verandah restaurant where main courses cost $25-30. At the Britannia level (ours) breakfast was always excellent, dinner uninspired. The best rule, we found, was to order the simplest item on the daily-changing menu and avoid elaborate-sounding sauces. In the Lido cafeteria, food was varied if routine. Rather late in the day we stumbled across a top notch pub lunch option (yes, there is an authentic British pub on board). The afternoon tea experience in the Queen's Room -- all white gloves, string quartets and cucumber sandwiches -- is not to be missed. Weather -- the Pacific is wrongly named. Based on our experience, it is anything but pacific, being enormous (one third of the Earth's surface), ultra deep and subject to strong winds and currents. We learned this the hard way. Between San Francisco and Hawaii Queen Elizabeth battled 55 knot headwinds and 16ft seas. Taking a shower became a balancing act and there were many complaints of seasickness. Outside decks were closed and evening performances by dancers in the theatre company cancelled as the stage was lurching around so much. Things were little better as we rocked-and-rolled across the Tasman Sea. Crises: leaving Fiji for Auckland, New Zealand, I received an email from home about a potential family crisis. We calculated that it would be at least five days before we could get back to the UK. This is one of the downsides of cruising, especially for the elderly. One "world cruiser" developed an ulcer in San Francisco and was hospitalized. Then he and his wife had to fly to Hawaii to catch up the ship. Travel insurance didn't cover the emergency and the couple ended up paying £3,500 in additional charges. Cruising concerns: With more and more cruise ships at sea, port capacity is becoming an issue. In Sydney (where cruising is worth $400mn a year to the city's economy) there is only one quay for a ship the size of QE. Eight times last year Carnival (owners of Cunard) had to anchor a ship in the outer harbour with all the attendant transport difficulties involved. Disputes also are cropping up everywhere over shore-based facilities such as baggage trolleys in terminal buildings -- who should pay for them? In Wellington and Sydney Queen Elizabeth was made to arrive at 5.00am before first light to avoid disrupting local ferry traffic. In American waters, there were innumerable security checks to navigate as each port of call insisted on its own inspections. At Port Melbourne the authorities made all passengers disembark from a single gangway to enable sniffer police dogs to check that no one was importing a banana into Australia. As a result it took two hours to leave the ship. Later it took the local ambulance service nearly an hour to rescue an injured passenger who had to be moved off Queen Elizabeth to hospital -- to the irritation of the Captain who made his feelings known over the public address system. Downsides: The air conditioning system on Queen Elizabeth is erratic -- alternately too cold or too warm. Many passengers (including me) caught nasty chills as a result. Over-friendly strangers are an occupational hazard on all cruises; Queen Elizabeth had her fair share. We also heard many gripes from young crew members about their lack of time off and their tough work contracts. Our Captain twice blotted his copybook by failing to respond to written enquiries about his ship. Overall impressions: After a shaky start to its cruising career the newest Cunard Queen has bedded down pretty well. Today the general experience is restful and classy if a tad more staid than on a ship like P&O's Arcadia, perhaps reflecting the upmarket retailing strategy Cunard favours. Children are conspicuous by their absence. Queen Elizabeth also is staunchly British in character, which may not appeal to everyone. Our bottom line? We returned home delighted to have had such a wonderful experience. Robin Knight was a foreign correspondent for an American newsmagazine for 28 years, working all over the world. He now runs his own corporate writing company Knightwrite Ltd Read Less
Sail Date February 2012
When a world cruise is not a world cruise -- Cunard Queen Elizabeth World Cruise 2012. It has taken me six months to distil my thoughts on the Cunard Queen Elizabeth's full world cruise 2012. I was travelling with my partner and ... Read More
When a world cruise is not a world cruise -- Cunard Queen Elizabeth World Cruise 2012. It has taken me six months to distil my thoughts on the Cunard Queen Elizabeth's full world cruise 2012. I was travelling with my partner and my brother. He was travelling as a single passenger and was paying almost as much as we were for both of us. I am a diamond Cunard world club member. On a personal level it was a trip of a lifetime and a most rewarding experience. Needless to say this experience could not have been achieved except in the context of the full world cruise. Of the 2000 passengers who sailed on board the Queen Elizabeth on 10 January, approximately 800 were on board for the full world cruise which returned to Southampton on the 27th of April. The voyage lasted a total of 107 days. In 2009 we had sailed on board the Queen Victoria for of the final two legs of its world cruise voyage from Singapore to Southampton. That voyage lasted 33 days. Through the advanced booking system for the year 2012 world cruise we had requested the two state rooms with forward views on deck six(6001 & 6002). The state rooms are classed ocean view C1. They are wonderfully positioned under the bridge and we enjoyed many hours throughout the trip gazing ahead and enjoying the views. My first serious observation is that the Queen Elisabeth is not a ship designed for transatlantic crossings. The Southampton to New York section of the voyage found the ship having to cope with very difficult sea conditions. In the words of the Captain "we will do what we can to make you as comfortable as possible. This is a cruise ship and not a transatlantic liner and its design means that we will bounce our way across to New York" and bounce we did! What was most difficult to cope with was the constant banging of the bulbous bow of the ship as she pitched through the very stormy Atlantic Ocean. We were also unlucky with the six day section of the voyage from San Francisco to Hawaii, when the ship again encountered rough seas. Yes I know that there are readers who would say "well what else would you expect" my answer is quite simple; you would expect to be sailing in ship capable of dealing with those conditions, without the passengers experiencing such a great deal of discomfort. My suggestion to those considering taking the full world cruise from Southampton is that they consider flying to New York and boarding there. You might also consider taking the Queen Mary2 to New York. My second observation relates to the expectations of passengers taking the full world cruise. We had been planning the trip for approximately 2 ½ years. Our expectations were very much focused on the AROUND THE WORLD aspect. This had conjured up in my mind a seamless and integrated experience which would last 107 days. My most serious criticism is that this expectation was not achieved. What Cunard provide is a cruise around the world taken in a number of stages or legs but NOT a world cruise. My expectation of the world cruise was shared by the vast majority of those full world cruise passengers with whom I spoke. Many of them were scathing in their commons and a significant number had decided by the end of the voyage that they would never sail with Cunard again. The result of the linked leg approach by Cunard to the world cruise is that routine and sameness are clearly established by the end of leg two of the six legs. Crudely and bluntly it was obvious that Cunard's policy is to keep the" leg passengers" happy. Instead of finding it possible for the full world passengers to get to know one another better as the cruise moved on, we in fact got lost and dissipated in the constant changes that were taking place as hundreds of passengers left and new faces arrived at the end of each leg. This policy impacts on the passengers who are taking the full world cruise. For example no accommodation was given in the dining room to the "jackets required" dress code policy. While sailing in the Pacific on warm and balmy nights the full world cruise passengers were still required to comply with the dress code policy. This was to keep the marketing image of Cunard in place, for those passengers who were taking shorter legs of the journey. Who would wear a jacket to dinner on 107 consecutive evenings in their own home? A further example of this "leg" policy in operation was that the only crew who knew who the full world cruise passengers were, was the restaurant staff and the cabin steward. This resulted in a sense of indifference from bar and deck staff in the public areas. My suggestion to those considering taking the full world cruise is that they alter their expectations in advance from the notion of a seamless 107 day experience, see it as a number of cruises which are linked together and which takes you around the world without having to move from one ship to the next. Look at other cruise lines other than Cunard and see who they approach the Full World Cruise concept. My third observation relates to the payment of our hotel charges. As full world cruise passengers our hotel charges were built into the ticket price. It was a shocking disappointment to find that while our hotel charges were taken at source that we were not allowed to see that those crew whom we considered to have given superior service, could not be singled out for special award from within the hotel gratuity. Passenger is who were taking shorter legs were allowed to cancel the automatic hotel charges and award whoever they liked! When we raised this matter with the hotel manager we were told that we could always reward any member of the crew whom we wished to. However this in fact means that we were required to make a double payment of the gratuity to those whom we wished to recognize. My suggestion is that you talk to your travel agent in advance of making your final reservation about this matter. Finally as I get the last of my photographs into my album, I can say that it was an incredible experience shared with my partner and my brother and many wonderful passengers and fantastic crew. Read Less
Sail Date January 2012
Just back from above. Had a really nice time. Met some lovely people. The itinery was very good. Jordan (Petra) and Dubai were really interesting. Positives first:       Ship very easy to get around. I never got lost once in three ... Read More
Just back from above. Had a really nice time. Met some lovely people. The itinery was very good. Jordan (Petra) and Dubai were really interesting. Positives first:       Ship very easy to get around. I never got lost once in three weeks!   Balconies fairly large compared to some other cruises weve been on.   Food quality in the Britannia good to very good on most nights.   Daily dancing classes were fun.       Negatives:       Flaws in the basic design of the ship (IMHO). The aft desk area with pool just seems unfinished. There is a small pool with a massive area for loungers but its totally soulless.       Flooding occurred quite regularly on various floors and in public places (table tennis table was constantly soaking!)       Rooms were fairly large but again the dEcor meant they seemed totally bare and emotionless places.       The aircon was a major complaint from everyone we met; Out of our group of about 16 people at least half came down with respiratory problems within the three weeks. We had engineers to switch down ours to no avail. We ended up sleeping on the floor beside the open balcony door one night! The pursers office refused to do anything but move our bed to the balcony end (which helped a bit). There was a but going about and it was spreading in the aircon. It needs to be investigated urgently (we sent a letter in the last few days to Tanya (Guest relations) stating that).       Staff were a lot more 'aloof' than on any other cruise line. Our stateroom attendant hardly spoke to us the whole time on board. Apart from perhaps one or two bar staff and Gemma and the rest of the Spa, the rest were totally stand offish. I realise that this is perhaps how Cunard train their staff but to have to run after them to try and get a drink after sitting in the bar for half an hour is excessive.       Food in Lido average at best. We have cruised with Celebrity on four occasions in last two years and they are miles ahead in their buffet service.       Big negative was Entertainment. In 20 nights there were two major shows. The rest were either average comics, instrumentalists or tribute acts (Beatles/El Divo). This is not acceptable and was clearly down to 'penny pinching' by Cunard. In their defence the two shows (especially La Danza) were fantastic.       In conclusion we wont be going with Cunard again (certainly not the Elizabeth anyway). If we had paid full price (not booked two weeks before sailing) we would have been a lot more critical. It is not 5 star. The hotel we stayed in Dubai was. Overall we ghave rated it 4 and this is mostly for the fun we had with new friends (not the actual cruise ship!)Celebrity remains our choice of lines and I look forward to August on Equinox!! Read Less
Sail Date March 2011
Our cruise on Queen Victoria was one sector of the ship's 2010 World Cruise, ie San Francisco to Auckland, New Zealand. We have just booked another cruise (Venice to Fort Lauderdale) for later this year and on looking at the ... Read More
Our cruise on Queen Victoria was one sector of the ship's 2010 World Cruise, ie San Francisco to Auckland, New Zealand. We have just booked another cruise (Venice to Fort Lauderdale) for later this year and on looking at the reviews on this forum have been absolutely staggered at the degree of negative responses to Cunard and its ships. It almost seems that some travellers simply set out to be as negative as possible. Obviously there are going to be the occasional problems with any airline, hotel or cruise operation .. especially when you are dealing with 2000 passengers and 1000 crew ... but our experience was that when these were brought to the attention of the proper person they were promptly fixed. We cannot speak highly enough of the officers and crew on QV - and on the ship itself that provided all the service and comfort that was expected. We look forward to our next Cunard adventure and suggest to some of the critics on this forum that they should take a deep breath and enjoy themselves. Isn't that what cruising is all about? Disclaimer: We are not associated with Cunard or any other travel organisation and have submitted this review as personal feedback. Read Less
Sail Date January 2011
Findings from the 2011 World Tour maiden voyage of the Queen ElizabethFood and drink: Did not eat a piece of fruit that was ripe and ready when it looked like it was rotting. Vegetables were never done and very little so ask for more was ... Read More
Findings from the 2011 World Tour maiden voyage of the Queen ElizabethFood and drink: Did not eat a piece of fruit that was ripe and ready when it looked like it was rotting. Vegetables were never done and very little so ask for more was not an option if it is not done. Lots of lamb and poultry like duck and guinea fowl. Tasty meat was a few times. Coffee was one day too weak and too strong the other day. Really good but a few times. And endive salad was just lettuce with very few ingredients. Potatoes were not cooked and was therefore mostly rice. Quality food absolutely no 5 *. Only the Veranda restaurant, met the 5 * (super).Operation: Waiters fought a lot among themselves and were only controlled by their superiors. Mostly lazy and uninterested staff and often to clear the table mid-meal. In short, they do not know their stuff.Entertainment: In a world cruise repetitions and often shows for kids like morons, or a juggler or magician. There were beautiful costumes but we have seen them only 2 times. The theater was seldom full and people rarely walked quickly away. The sound of the orchestra was often more important and thus harder than the performing artist as a harpist and singer. Shortly, quality was very poor.Accommodation: The air conditioning was sometimes off and sometimes in some places it was 15 degrees and often in the restaurant almost 30 degrees. The coffee machines have been broken for days and a cup of cappuccino could not be donated. The TV has two British and two American stations but only one sports channel in the air for three weeks. Furthermore you missed all the sport.Dress Code: Lots formally a malfunctioning air conditioning does not contribute to a nice meal. Always one to suit what's wrong with a nice shirt or a polo.Passengers: On board Russians and Muslims in their own way travel experience. This is very different from the other passengers. Many children on board which is not helping to create a pleasant cruise.Information: Every day there will be a newspaper (daily program) that cut and paste is put together and full of errors. Furthermore, we did not enter Aruba and Bali but it is canceled for some unknown reason why we never communicated. This seems to be normal. Daily also published a newspaper in your own language, but you have to ask 4 times before this is settled. Furthermore, also in English (especially the cruise director) is not known that other countries in the world than England.Disembark: Upon arrival at Southampton, I had to first pick up the car. Asked when leaving the ship on 3 persons of security or should I return after the car was retrieved. No problem if you show the boarding pass but there is no problem. After all, you paid for these days and this date is also mentioned. Showing you never come back on board and after information from four individuals showed that this was impossible. So the telephone to call the ship and asked if anyone wanted to empty my cabin (there were 3 bags) it lasted a whole 2.5 hours and the result that the train to France that was made was not reached. It costs nearly 100 euros over again.Summary: The Queen Elizabeth is a 5 star ship and the whole earn less than 4 stars it was also evident in the evenings where a retirement home just after eleven which was 95% in bed Read Less
Sail Date January 2011
Just completed 2nd World Cruise with Cunard, first one in 2009 brilliant, this one January 2011 stressful and disappointing.Noisy cabins, all of D8 and some of D7 cabins suffer with noise from Queens Room and Night Club. Also told by ... Read More
Just completed 2nd World Cruise with Cunard, first one in 2009 brilliant, this one January 2011 stressful and disappointing.Noisy cabins, all of D8 and some of D7 cabins suffer with noise from Queens Room and Night Club. Also told by Cunard whilst on board that some of 6 deck suffer with noise as the cabins are below the Grill kitchens, and pans etc. during the night are dropped whilst all the cleaning goes on.Cutbacks - never say Cunard, food is not as good, so much beef and repeats, most of the food is pretty tasteless. Now have to pay for Alternative Dining, three out of the four buffet stations are chargeable $10 person, okay if you are doing a short cruise but on a world cruise very expensive, we were not informed before we sailed, all came into operation on all Cunard ships on 13th January 2011Entertainment - not up to much, Theatre design is bad for sitting comfortably.Ports of call - usually late, often leave early, more and more container ports, actually tendered in Hong Kong with 45 minute tender ride. Cunard say they do not book a berth at ports until at least 30 days before arriving - needless to say your holiday might be very different to the brochure. Will I go on a World cruise again, never we are the forgotten passengers. Read Less
Sail Date January 2011
Summary: Overall the ship, service and staff (everyone who you meet would always say hello or a greeting) are top notch and we enjoyed this experience on being on an Ocean liner rather than being on a Cruise ship while crossing the ... Read More
Summary: Overall the ship, service and staff (everyone who you meet would always say hello or a greeting) are top notch and we enjoyed this experience on being on an Ocean liner rather than being on a Cruise ship while crossing the Atlantic. On the whole, the transatlantic cruise was an enjoyable experience, but I would most likely not repeat this itinerary in the near future, based on a couple of reasons. The first point is that I prefer to have the opportunity to visit a few port of calls during our time onboard. The second reason is that as the Cunard cruise line is very traditional and too formal (i.e., the need to be in a business suit for the duration of the cruise during dinner time) for my liking as I personally like a little less formality when cruising (if it is just a couple nights I actually look forward in dressing up, but every night, it becomes a chore). Passengers: We were a party of six, consisting of myself, DW, DD's (ages 6 and 3, respectively), DFIL, and DMIL. There was a promotion when we booked that third and fourth passenger under 17 years old could sail for free on this itinerary. As the result we noticed that there was a fair number of kids on the cruise. Pre-boarding: We flew to London a week before to see the city before boarding the ship on August 28. During our stay in London, we were able to take in a few attractions (London Eye, Themes river cruise, and Legoland in Windsor), historical landmarks (Buckingham Place and Hampton Court Palaces) and some shopping (Harrods). Embarkation: As DFIL and DMIL are Cunard Diamond World Club members, we were able to check-in via the priority line and were able to get processed, photographed and issued our ship ID cards within 15 minutes. We then passed through the security screening before being allowed to step onboard the QM2. As it was past noon time we were able to go to our cabins before heading to Kings Court for lunch. As we arrived later (approximately around 1:30 PM), it seems that there were no issues with large groups of cruise passengers waiting to be processed. At 4 PM we went to the Spa on deck 7 for the required reporting to the muster stations, wearing of the life vests and safety review. Twenty minutes later we finished and returned back to the cabin to store the life vests and walked the back of the ship to watch the sail away. We actually left the port 10 minutes early at 4:50 PM, just behind and ahead of a couple of P&O ships and the RCI Liberty of the Seas who were also in Southampton. Cabin: We had a Portside Oceanview cabin #6016 on deck 6 that sleeps four. The cabin was situated near the front of the ship just ahead of stairway A. It was configured as two beds on the bottom and two dropping down from the ceiling. I ended up sleeping on the upper bunk for most of the cruise with my older DD and DW sleeping on the other upper bunk. The younger DD always slept on the bottom bed. Whereas the upper bunk beds were firm and comfortable, we found that the lower beds were a little lumpy and showing signs that they needed to be replaced. We found that the beds on the HAL ships that we sailed most recently on werethe most comfortable in comparison to the QM2 beds. Our cabin steward was Ireneo and he was very good in keeping the cabin clean and making the beds and the daily night turndown service (loved the chocolates). It seemed that Ireneo was always working, when we would go to the cabin. Given that he seems to have a lot of cabins to upkeep, I was not surprised that we didn't get any towel animals. The In-laws had an Aft Portside Inside cabin #4202 on deck 4 (that also can sleep four) which was just behind stairway D. Food/Dinner Service: We were assigned to table #99 (seating for six) in the lower Britannia Main Dining Room (MDR) deck 2 for first seating at 6 PM. Our waiter was John and his assistant Randy. John would handle to meal orders and were able to accommodate the kids' needs and wants. Randy served the desserts and the after dinner beverages. The kid's menu did not change, but given the number of choices available on the menu, the kids were able to find something to eat. On most nights I ordered the beef courses while my DFIL ordered the fish dishes. DW tried the Spa menu selections and found them not to be too much different from the selections on the regular menu. The meals in general were good but not inspiring in comparison to other cruise lines. The desserts I found were ok, but not very exciting. For our 10th anniversary, we were given small cake that was made on the day of and it was very good. Other than going to the MDR, we spent most of our lunches and breakfasts at the Kings Court buffet on deck 7. The Kings Court is composed of four serving areas: Carvary, Lotus (Asian), Italian, and a Grill station. During breakfast the Carvary and Italian stations would serve selections that would make a full English breakfast, while the Asian would have some similar selections with the addition of fried rice or Congee (rice porridge). The Grill would serve made to order omelets & eggs, pancakes, and waffles. The selections for breakfast did not change throughout the cruise. For Lunch, the Carvary would have a daily selection of meat that would be craved on demand. The Italian station would have various pizzas available along with different type of meats and veggies prepared in a Mediterranean style. The Asian selection would have a soup and noodles and some veggie stir-fry. The Grill would serve sandwiches and burgers (always had a line-up during the lunch hour). We also went to eat at the Lion Pub as it had a pub menu that they served from noon to 3 PM everyday. We also went of afternoon tea on most days (3:30 to 4:30 PM), where brewed tea, various finger sandwiches, desserts and scones (with butter and jam) would be served with live entertainment in the form of a string quartette, a harpist twice and a dance band. One day we also tried the self-serve tea which was located Entertainment: During the first couple of days, DFIL was able to get hold of some tickets to watch a couple of shows in the Planetarium (Illusions Theater). It was an interesting experience to be able to watch shows on the creation of the universe and the exploration of life on other planets in the middle of the ocean. At night time the Illusions would then show regular movies. I was able to catch Sherlock Homes at 10:30 PM on the last night before we arrived in New York. I was able to attend a couple of the song and dance presentations, listened to a theater show singer and take in a play performed by RADA. I missed the first day's entertainment and skipped the Violinist. Laundry: It was a welcome surprise that on QM2 there are several self-serve laundry facilities located throughout the ship on several decks and fore and aft of the ship. The ship even provides complementary laundry detergent in self-dissolving single use packets. At each laundry station there are usually three pairs of washers and dryers along with a couple of irons and boards. They are opened from 7:30 AM to 9:00 PM everyday. Since the kids were always waking up early, I was able to get to the laundry stations first thing in the morning (during the three times I washed our clothes) and didn't have to wait for a machine to be available. On the second last day of the cruise, there was an offer for laundry service by the ship for $30 and up to 30 items of clothing, so long as it fit into the laundry bag. Given that self-serve was free and on previous cruises the cost was $20 for a bag of laundry, we didn't bother taking up on the offer. Children's Program: On the first day, we signed up both kids for the children's program and the older DD attended the program for a couple of days before deciding that she wanted to follow us instead. The younger DD did not attend the program as she was not interested in any of the activities that were being offered. In all, the program was not very well organized as there were only two age groups - Ages 1 to 5 and 6 to 17. Being that older DD just only turned 6, she was the youngest in the group and as such not a lot of activities were geared towards her age or interest (in DD opinion it was to much boys oriented stuff). Disembarkation: As the ship time was being adjusted almost every night throughout the cruise, my kids who were still on London time was waking up earlier and earlier. On the morning when we were to arrive into New York, they woke up at 4:45 AM (ship time) and luckily were able to see the statue of Liberty as we sailed by the monument at around 5 AM. Leaving the ship was a very easy process, as we followed the In-laws and were able to leave immediately shortly after the 8:30 AM (when we needed to leave the cabins). After giving back our ship ID cards to security to scan, we then left the ship to pick up our luggage and clear US immigration at the Brooklyn port. We then took a cab into Manhattan were we stayed for two additional days before taking a short flight back home from LaGuardia. Additional Notes: As Transatlantic cruises go, this one was uneventful other than some rain during the first couple of days out from Southampton. Before this cruise, QM2 was in Hamburg, Germany and as such during the noon time announcements there were German and French announcements in addition to the Commodores updates. Due to weather fronts, the QM2 would need to skip a port on her next cruise destination (New England and Canada) and stay overnight in New York before heading directly to Boston, MA. Even being a full ship, it didn't feel crowded and in fact that the indoor covered pool (deck 12) was never full was a bonus as DD and I were able to swim a couple of times without bumping into people all the time. During the formal night dinners, I noticed that almost 90% of men were in Tuxes and women in proper dresses. This is the first time I have seen the dress code being followed so closely. The staff was not very pushy about getting drinks, taking pictures or going for art auctions and this made the cruising experience much most pleasant. As I stated previously, all the ship's staff were very kind and courteous and would also greet you as they passed by in the corridors. Read Less
Sail Date August 2010
Background: I tend to be a small ship person so Cunard is a bit of a stretch for me. I first tried a QM2 transatlantic crossing on 2007 and my reaction was "too big and impersonal", but my behavior has not been very consistent ... Read More
Background: I tend to be a small ship person so Cunard is a bit of a stretch for me. I first tried a QM2 transatlantic crossing on 2007 and my reaction was "too big and impersonal", but my behavior has not been very consistent with that assessment. I left the ship with a booking for a crossing on the way home from a vacation I had already booked for Africa the following summer. I booked 2 more crossings as a result of needing to get across the Atlantic in conjunction with other travel plans, and by the time of my 4th crossing decided that like it or not, I was a Cunarder and might as well try a cruise that fit my plans. This voyage, across southern Asia with mostly countries I have never visited before seemed to fit the bill. The Queen Victoria World Cruise encountered a number of problems with snow and norovirus on the transatlantic segment and fog in Shanghai, but by my segment these problems were all a thing of the past. Hotel: In Bangkok I stayed at the excellent Four Seasons which was Cunard's hotel there. I found Cunard's price prohibitive, but my TA booked an attractive rate with airport transfer from the hotel, at I think about $500 below Cunard's price. I spoke with the Hospitality desk and booked a Sightseeing transfer to the ship for about $70. Ship info: The Queen Victoria entered service about 2 years ago, and at about 2000 passengers is smaller than QM2 but still larger than I prefer. Despite Cunard's slogan of "The most famous ocean liners in the world", this is a cruise ship. There is only one ocean liner in service today, and it's the right company but the wrong ship. It is nominally a multi-class ship, but it is really very open. The Queens Grill and Princess Grill passengers dine in their separate restaurants on decks 11 and 12 aft in a relatively small area. All other areas of the ship are open to everyone, there are ample lounges and deck space available to everyone, and the ship is very complete without any need to go near or around the area set aside for the grills, unlike the Grills Lounge and Restaurants on QM2 being on the Promenade deck. Not a real problem on QM2 but there is a bit of inconvenience not having doors to the inside from some sections of that deck. Staterooms: My inside stateroom was compact but more than adequate. I had only a shower but everything was well laid out. Cunard breaks it's rooms into many categories often with less than 10 rooms assigned to a category. Dining: Most passengers are assigned to the Britannia Restaurant on decks 2 and 3 aft. I thought the restaurant decor was a bit drab, but the service and food are excellent. The restaurant maintains traditional early and late dinner seatings around 6 and 8:30pm. Breakfast and lunch are also served there with open seating. Unlike the QM2 and coming Queen Elizabeth, the Queen Victoria does not have a separate Britannia Club restaurant. The Lido restaurant on deck 9 is open 24 hours daily, although the selection at odd hours is limited (I took a test walk through it about 3am and there were fruit and sandwiches but not much else). A more formal theme dinner is typically served in a section of the Lido by reservation, and another section is a typical buffet for dinner. The Lido Pool Grill immediately behind the Lido serves burgers with few side dishes but is close enough to the buffet that a burger can readily be combined with side dishes from there. Lunch is also available in the Golden Lion Pub on deck 2. The Todd English specialty restaurant on deck 2, with a cover charge of $20 lunch and $30 dinner serves superb meals in an intimate setting (No lunch on port days). Activities and entertainment: A wide variety of activities are offered. The Cunard Insights enrichment program is quite strong, with lectures on a variety of topics. At various points of my voyage we had presentations by 2 destination lecturers, a security expert, a chief detective, a hostage negotiator, and a music historian. The spa has a strong program with several fitness sessions and several seminars each day. There are classes in bridge, the arts, and computer usage, various games such as bingo, trivia, and dancing. In the evening there are several venues featuring diverse varieties of musical entertainment, and a daily presentation in the Royal Court Theater. The excellent Royal Cunard Singers and Dancers usually presents about 5 or 6 shows per voyage; on the world voyage they have only a couple of shows per segment with headline entertainers brought in every few days, often doing one show on their own and appearing in a variety show with other acts on another night. Other venues are the Golden Lion Pub and Commodore Cub with pianists, a DJ in Hemispheres, a variety of performers in the Chart Room, and dancing with the Queens Room Orchestra in the Queens Room. Children: There is a children's facility although there were few children present on the World Voyage. Ports will mostly be described at the separate page at the bottom of the review, but it looks like the review format only allows 6 so I'll deal with the first and last here: Ko Samui: This small Thai island (about 10 miles square, population 30,000) has no significant dock, and we anchored about 2 ½ miles from the harbor. My "Around the Island" tour made 4 stops. The first was a Buddhist shrine with 2 buildings, a temple containing the body of a beloved monk and a beautiful temple where new monks are ordained. Our second stop, a very short ride later was a coconut plantation where we learned that the work of harvesting coconuts is done by Macaque monkeys, and observed them in action. The shrine of the Big Buddha, on a hill overlooking the ocean on a platform elevated about 50 feet up a stairway is probably 50 feet high, and there are about 20 bells situated around the platform. Ringing all 20 bells is supposed to be good luck. Our final stop was for lunch at the Chaweng Resort Hotel. Dubai: While not a traditional "port of call" I am treating this as such since we arrived early at our destination and disembarked the following day, with shore excursions offered on the day of arrival. The United Arab Emirates is a union of 7 individual states, each ruled by an Emir. It was formerly a British Protectorate, with the states getting their independence about 1979 and forming a union a year later. It has a population of 4.8 million, 4 million "locals", foreigners admitted for permanent residence and 800,000 citizens. My tour was "Sharjah's East Coast". Sharjah is one of the 7 Emirates comprising the UAE, about a half hour drive from the port. We visited the Arabian Wildlife Center, with a variety of wildlife that can live in a mostly desert area. There are of course fish in the seas and various reptiles, amphibians, and birds near the Wadi's (Oasises), but also quite a variety of mammals. We also stopped at the Maritime museum, with exhibits on the hard life of oyster harvesters and models of a wide variety of dhows. Disembarkation: My segment closed with an overnight in Dubai, and I had a 9:30 flight there was no difficulty disembarking at 5:30am. Summary: This voyage covered an area I had always wanted to see. I am very pleased that I finally got to all these ports, but there are few if any I wish to visit again. Visitors to this area should be well prepared for hot, tropical weather. Cunard provides a refined, quality experience. Expect to be with a very diverse group of passengers representing a wide cross section of the world. On my voyage, about a third of the 1900 passengers were British, a sixth American, and at least 100 each from Germany, Australia, and Canada, and the remainder from 34 other countries. Read Less
Sail Date March 2010
Having only been on 2 cruises before (Celebrity) we can only compare to those cruises. Our first impression was not good when on embarking in Hong Kong there was total confusion as to the location for checking in. After we eventually ... Read More
Having only been on 2 cruises before (Celebrity) we can only compare to those cruises. Our first impression was not good when on embarking in Hong Kong there was total confusion as to the location for checking in. After we eventually went through the swift & efficient check in & security, we found ourselves on the ship. We then had to make our own way to our cabin. No reception of any kind. Not made to feel special at all. Despite having requested and we though confirmed reservation for early sitting in the main Brittania restaurant, we were given late sitting. We were able to change that later although we were seated in a small back room which got very dim when the lights were turned down. Why they were always turned down I don't know. Made it difficult to read the menu. I was surprised at the mature age range of fellow passengers. 70+. The acting entertainments manager did joke about on 'another cruise line' that when they had a 80's night they weren't referring to the music. I don't think it was another cruise line. The hot cocoa queue at night was very busy! The food was OK. Repetitive. Nothing to get excited about. I agree with another view that the food is prepared in bulk and in advance which did nothing for the freshness. The rumour was that Cunard had cut the catering budget. The waiters worked hard and had little time to make conversation. Wine was very expensive and others commented that a $50 bottle could have been bought onshore for $10. The 15% added to drinks was an irritant to many and certainly cut back on the amount drunk. I hated the smoking. The pub allowed smoking in the evening as did the casino. This put both off limits to my wife who is asthmatic and I. As you left the Brittania restaurant in the evenings, you were met with an awful smell of cigarette smoke,I think coming from the pub. Really these areas were just smoking rooms. The entertainment in the theatre was 3rd rate. The ships cinema got more popular as the cruise went on despite the films on offer. Ships TV was very limited and films poor. The ship lacked any buzz of excitement as we had experienced on the Celebrity cruises. Planetarium films were excellent. Only wish there were more than 4 films. The ships internet was intermittent and very expensive. Don't rely on it for business purposes. The staff at the Pursers office were aloof and unhelpful. There was a distinct lack of any management staff to talk to on board. Policy decision to keep out of the way? I witnessed an unpleasant exchange between a crew member and a passenger, so much so I tried to get the pursers office to send a manager to intervene. No luck there. I had to put it in writing, which I did. I didn't even get an acknowledgment. I also have to agree that the staff (other than our cabin steward) were going through the motions rather than enjoying their jobs. The ship certainly causes excitement when she arrives in port. Shame that her size means all too often that she is put in a container port which really spoils the occasion. Shore excursions were very expensive and you could arrange better yourself. Disembarkation was dreadful. It took 2 hours just to find our bags which were still being unloaded and then placed in the wrong colour coded area within a tent. An awful experience. Overall we enjoyed our 40 nights on board and traveled to countries we had not been to before. Met some wonderdul people and made new friends. Booked another part world cruise on the Queen Elizabeth for 2011. Real shame that the edge had been taken off the experience by the attitude of the crew and management. Read Less
Sail Date March 2010
There were actually eight ports of call, not six as shown (drop-down list only goes up to six). We had sailed on the QM2 before, on her Maiden Voyage in 2004, so we were looking forward to returning to the Queen of the Seas. This is our ... Read More
There were actually eight ports of call, not six as shown (drop-down list only goes up to six). We had sailed on the QM2 before, on her Maiden Voyage in 2004, so we were looking forward to returning to the Queen of the Seas. This is our 24th cruise in total, and sixth with Cunard. Embarkation at Dubai was pretty straightforward and we were shown to our stateroom on Deck 8 where our luggage arrived pretty much immediately. I was pleased to see that the ship was still her immaculate, beautifully decorated self. Our stateroom was spacious and well appointed; we had a balcony although our view was partially obscured by the lifeboats outside. We ate in the Britannia restaurant and the food and service were nothing short of excellent. A couple of evenings I did miss going up to dinner; not through any fault of the service or the cuisine but because I didn't want to put on any more weight than necessary! For breakfast and lunch we usually just ate in the King's Court buffet, although there were times when I chose the room service breakfast and ate in on our balcony in the balmy, tropical heat. One thing about the room service is that the breakfast was delivered bang on time each morning at the time requested. The entertainment was of a very high standard, with a selection of guest entertainers such as comedians, pianists, opera singers, magicians, dancers and musicians. The only act we were not keen on was a guy who billed himself as a "comedy magician" - I think "children's party entertainer" would have been more appropriate. We also enjoyed the daytime lectures given by guest speakers, who were also of a very high standard. The ship's library is one of the best at sea and I was able to get through a couple of books during the sea days. Our ports of call were: Cochin (India), Phuket (Thailand), Penang (Malaysia), Kuala Lumpur (Malaysia), Singapore, Bangkok (Thailand), Phu My (Viet Nam) and Hong Kong. We stayed in port overnight in Hong Kong then disembarked for a night in a hotel before our long flight home. If I have to complain about anything, it is the absolutely extortionate prices on board the QM2. We have done five previous Cunard cruises, and indeed we are already booked on the new Queen Elizabeth, but we've never really thought that the prices were exorbitant until now. I'm sure they put them up because this was the World Cruise. My advice to anyone is DON'T buy the so-called bargain or sale-price items they try to tout to you, because you will find the items much, much cheaper back home or over the internet. Drinks prices were also way over the top. I will be comparing the QE prices later on, as I'm sure they are not normally this high. All in all though, we had a brilliant time on the ship and visited some very interesting ports of call. Long may the QM2 reign! Read Less
Sail Date January 2010
This was a wonderful cruise on a ship that we had been on twice before. This time we avoided the Brittania restaurant - which is good, but has two sittings and is too large - by booking a club balcony cabin, thus having the Brittania Club ... Read More
This was a wonderful cruise on a ship that we had been on twice before. This time we avoided the Brittania restaurant - which is good, but has two sittings and is too large - by booking a club balcony cabin, thus having the Brittania Club restaurant which was just the right size, open dining, and first class service. Our last cruise was in the Queen's Grill, and although excellent, the service we received in the Club restaurant was just as good. The reason for the Queen's Grill was an upgrade due to a golden wedding anniversary. The food was excellent with such a great choice. The cabin was fine with plenty of drawer and cupboard space and the cabin service was excellent. Only complaint was that although the towels are of good quality, the size of the bath towels leave a lot to be desired. The ship was spotlessly clean and all the staff very friendly and helpful, apart from the pursers office where one did not always get the best service. O.K they are the ones who take all the complaints, but they were on several occasions, not the nicest of folk to deal with and gave one the impression of being superior, and not there to serve the guests. Two good things came out of this cruise. You can now buy Gin or Vodka (certain brands)plus 6 cans of tonic for $25 for consumption in your cabin, and they also turn a blind eye to you taking spirits or wine on board. Think they had to do it as P & O were already doing this. The prices charged in the bars and restaurants are exhorbitant especially with the 15% service charge, so we did not use them very much. One only had to look at the tables in the Brittania restaurant in the evening to see that there were not many bottles of wine on the table. They did actually reduce the price of some of their wines when we were aboard, but they need to reduce them even more for us to buy one bottle a day. Other cruise lines do not charge as much. Only did one tour as there again they are much too expensive and as seasoned cruisers we know how to do them much more cheaply. All in all a wonderful cruise, and one will always have some complaints after such a long time. I sincerely hope to rejoin QM2 in Capetown next year for parts of the cruise that I did not do this time! Read Less
Sail Date January 2010
My wife and I took the Cunard Queen Mary 2 World Voyage 2010 - Our trip started in Southampton January 11th and we left the Queen 91 days and 33 ports later in Ft. Lauderdale. The size of the Queen affords the passengers the luxury of ... Read More
My wife and I took the Cunard Queen Mary 2 World Voyage 2010 - Our trip started in Southampton January 11th and we left the Queen 91 days and 33 ports later in Ft. Lauderdale. The size of the Queen affords the passengers the luxury of large public rooms and lots of space to lounge around. The airiness and many large windows gives the light and view a chance to be admired by all passengers from every direction. The down size to this large vessel, is that you see all the major container ports of the world; the ship is so large (155 thousand tons) that it does not accommodate the ports well, and one docks miles from the center of passenger interest. The shuttle service takes anywhere from 45 minutes to one hour to transport the passengers to town and the lines are long; and in some ports, no cover was available to shade the passengers from the heat, and a few passengers fainted while waiting to board the ship..The lack of water at the port stations were very obvious to all. If the ship is your "destination", this ship has what you want. If you are concerned about seeing the ports in detail, and with maximum time, you will need to go on a "cruise" ship, not an ocean liner; the QM2 is a great venue for quiet elegance an the enjoyment of serenity, but you can also be busy all day long if you choose. The food quality ranges from 5 star cafeteria to excellent; the quality was not consistent from day to day. The Kings Court venue with its four no charge alternate dining restaurants are a nice touch from the main dining room. The service in the Kings Court was always above par. The food was excellent; but you were limited to two reservation per cruise segment, and when making the reservations, one had to call many days in advance as the space is extremely limited. The decor is a bit "dowdy" and needs help; the ship, built in 2004, is in desperate need of upgrading; the TV's are the old box type, not the new flat screen; there were no DVD players available; the Internet service was very slow and expensive, and was down many hours during this voyage. We also were told that it is coming back on, but it sometime did not for 24 to 36 hours. The Internet manager was helpful to a point, then he would walk away as he had no authority over the web service. In the meantime, one is paying 75 cents/minute to wait it out. The entertainment was broad in nature; the lectures covered a wide variety of subjects, some very stodgy, some down to earth; the port lectures were low in content and were more travel logs to brag about their own experience in the ports. The computer instructor ( different from the computer manager) was excellent, and was very friendly and helpful. Computer class were given several times a week and were at no charge. The movies in the theater were a mix bag; from gory murders to comedy, not all were current. The Broadway style shows were high school in quality and very repetitive. The headline acts were mostly violinist, piano players, and singers; very few comedy or other lite entertainment. Service was no winner. The dining room waiter had to be asked several times to refill the water, coffee, bread etc. This should have been routine training; we finally got the section head to monitor this function for our table as the waiter could not be bothered. The cabin was inside - 6103 - great location and very quiet. Our cabin steward was okay, not outstanding, but the cabin was always clean, and she did her best. On the subject of service, my main complaint with Cunard is the lack of caring from the management. This ship, and it may have a Cunard label, is very arrogant in the dealings with the passengers, and they act as though they know what is best for you. From the World Cruise concierge, to the social hostess, to pursers office, your needs are not met, phone calls not returned, and general destine is apparent. I could write volumes about the misinformation given at the pursers office, and the double talk from the staff, but you get the drift. So it comes down to this; I can not recommend the QM2 for a long cruise; a better choice would be the New York to Southampton crossing. Would I go again on this ship: NO ! We have taken 169 cruises, on several different branded lines and the QM2 does not hold a candle in quality and service to the other ships - what the Queen does have is a name and past glory. Its reputation is slowly being tarnished by the current management. Read Less
Sail Date January 2010
The QM2 is a very interesting and rewarding experience. Unlike today's contemporary cruise lines which are trending toward Las Vegas in their look and feel, the QM2 hues to a more subdued approach where old-world elegance is more ... Read More
The QM2 is a very interesting and rewarding experience. Unlike today's contemporary cruise lines which are trending toward Las Vegas in their look and feel, the QM2 hues to a more subdued approach where old-world elegance is more valued that surface gloss. The weak point of the experience was boarding the ship in Los Angeles when 1800 new travelers came aboard. For the fortunate, it took only an hour to board. For the later arrivals, it took up to 3. Unlike the Crystal line, where each on coming guest is escorted to their room, Cunard simply takes your mug shot for their computer, a welcome aboard photo to sell later and let's you find your own way around. Our room, a premium balcony on the 12th floor, was average for contemporary cruise lines. Materials were solid, space was sufficient for our two week jaunt and the glass walled balcony was just roomy enough, with its two chairs and single table, to allow the door to be opened even while one was on the balcony. But the suite lacked the latest amenities such as basin sinks as found on the Crystal Symphony and there was no flat panel TV. Just an old fashioned Philips CRT. Our fellow travelers, as we later learned, included 320 folks who were going all the way around (the world), 365 Americans, 350 Brits and 1200 Aussies along with representatives from various other countries. Total passenger count was just below 2500. One of our fellow passengers guessed that the average age on the ship was 75. It may not have been quite that high, but I felt I was in the bottom quarter and I'm 63. Happily we were assigned to the Brittania Grill. Nestled into a back corner of the huge Brittania dining room, it offered us our own table for the evening with no restrictions for late/early seating. We liked the flexibility to eat when we chose as it allowed us to mix the early and late show entertainment depending on our own degree of fatigue. Days are well spent on the QM2. With compelling enrichment lecturers, trivia contests, dance and bridge lessons, afternoon tea, 2 golf simulators and 5 swimming pools, we were never bored and always had something to do. Of particular note is the planetarium where 150 could be shown one of 4 shows about the cosmos. Food on the QM2 is interesting and varied. On arrival to the ship we signed up for 5 specialty events: two in the Chef's Galley where around 40 of us received menus, a cooking demonstration and compelling food; one each in two of the "specialty" buffet areas that become upscale restaurants at dinner and one in Todd English. While the food in the dining rooms is very good, Meg and I thought it was just a cut below that available on the Crystal Symphony, the specialty dinners in the buffet area were perhaps slightly better and were more varied due to their ethnic focus, Todd English served the best food we've ever had on a cruise ship. In my opinion, their regular menu is approaching a Michelin 2-star experience and their deserts have already made it to 3 stars. I should also add that the beef served in the Brittania was superb. Service on the ship is personable and one does not get the feeling that the crew's main purpose is to extract extra money from the guest's pockets but it falls a little short of the very warm experience we've had on Crystal. For a simple illustration, at a Crystal buffet, guests are not expected to find their own table or even to carry their own tray. A crew member does bothand for every guest. On the QM2, guests find their own table and carry their own tray. Other features on the QM2 were exemplary. Ball room dancing on the ship is second to none with live and recorded dance music every evening. In fact, the overall level of musicianship on the cruise was the best I've experienced. The library is tremendous. Two hall ways are filled with board games and the tables and chairs on which to play them. Beyond the main theater which seats 1100 and could be crowded after early seating, no area of the ship seemed crowded. The bars and lounges were inviting and their always seemed to be space for the next arrivals. The exercise area was ample with plenty of treadmills, stair climbers, etc. The extra cost "water spa" experience was very enjoyable and probably worth the extra cost even to a cheapskate like me. The promenade path on Deck 7 was sheltered from the wind at the ship's bow. For an understanding of its size, 3 laps of the deck covered 1.1 miles. Entertainment on the ship was a bit of a mixed bag with classical or near classical musicians, comedians, a magician, singers and large shows. One even had a 22 piece orchestra. It must have included nearly every musician on the vessel. While the main shows lacked the integration of singers and dancers that seems common on most cruises, the dancers12 Russians with 6 boys and 6 girls were clearly the best we've seen on any cruise. The 4 singers were merely OK. WiFi internet is available in all areas of the ship. I purchased 4 hours of access for about $180.00 and although it was more like dial-up than broad-band, I was able to keep up with the main issues at work while I was gone The ship made only 4 stops: Honolulu, Pago Pago in American Samoa; Auckland, New Zealand and final departure in Sydney. The available excursions, although they are probably typical of all cruise lines, were not the best we've had and one QM2 policy defied explanation. In both Hawaii and New Zealand we took 5 1/2 hour tours that did not include lunch. Instead of real sustenance, we got a bottle of water and a Nutrigrain bar. The odd part: both tour operator's told us that the tour usually included lunch but that Cunard had asked them to omit it. We finished the cruise with two great days in Sydney. We walked the old section of town (the Rocks) and took a ferry to Manley Beach on our first day. The second day we went to a wildlife "zoo", petted Koalas, fed the kangaroos, etc and then toured the Blue Mountains. It was a day well spent. On our return, our biz class upgrades on United finally came through at the airport and we discovered that seating from Sydney had been revamped and now included chairs that became completely flat beds. We liked it and jet lag has been the least we've experienced when returning from such a long trip. All in all, it was a great trip. Although not quite up to our Crystal experience, the lower cost gave our trip good value. And finally, 6 formal nights for a guy who owns three tuxedosheaven. Read Less
Sail Date February 2009
We joined Queen Mary 2 at Fort Lauderdale having crossed the Atlantic from Southampton on Queen Victoria. Some two hundred passengers had chosen this method of joining Queen Mary 2. The transfer between ships was handled efficiently by ... Read More
We joined Queen Mary 2 at Fort Lauderdale having crossed the Atlantic from Southampton on Queen Victoria. Some two hundred passengers had chosen this method of joining Queen Mary 2. The transfer between ships was handled efficiently by both ships. (The only hiccup was a delay due to a high number of German passengers trying to disembark Queen Victoria by ignoring the transfer muster instructions given them, this despite those instructions having been translated into their native language.) The two Queens were berthed on either side of a wide jetty and each had their own embarkation hall. We had had fun at breakfast in the QV's Queens Grill watching our next stateroom on QM2 being cleaned and the balcony washed. There was a wait for check-in to open, our transfer having run so smoothly, however refreshments were provided by Cunard staff. Check in for our group was uneventful despite Cunard having to undertake additional visa checks. The introduction of the ESTA Visa for non US citizens plus Brazilian Visa checks for US citizens: who are currently undergoing a tit for tat visa programme, similar to ours with India. We had again been upgraded from Princess to Queens Grill. A smiley greeting awaited us as we embarked and although we were well capable of finding our stateroom, assistance was on hand had we needed it. We were impressed by our welcome from both our new Butler and his assistant. Our speedy arrival at our suite, within minutes of check-in opening, saw the butler dispatching his assistant to expedite our luggage. My first priority was to checkout my dining table arrangements. I need not have worried. Our Maitre d' on Queen Victoria had emailed his opposite number on QM2 with my preferences and that is exactly what I got. A nicely positioned table for six at the rear of the Queens Grill. The only other priority was to register for an internet package. Cunard generally offer an additional 20 minutes bonus to their timed internet packages if you register on day one. Bingo! between us that was 40 minutes gained. With four back to back Atlantic crossings on QM2 to our credit, this was to be our first 'cruise' with her and we were excited at the prospect of 43 days onboard and to see what differences would exist between a QM2 'Voyage' and a 'Cruise'. Sailaway was delayed by just over an hour so we bided the time cracking a bottle of Cunard's Champagne on our balcony and waving farewell to the Queen Victoria who got away smack on time. Lots of sirens and high spirits abounded as we bid farewell to her. The itinerary for this cruise was what particularly attracted us to it and we were not disappointed. First stop was Grenada. Idyllic, tropical and hot. QM2 was at anchor and the tender service was just fine. We just took a water taxi to Grande Anse beach, rented a couple of sunbeds, and did what we do best. Other visits included Rio de Janeiro, Montevideo, rounding Cape Horn and a transit of the Magellan Strait, Santiago from Valparaiso and Lima from Callao, Acapulco and to complete the first leg, Los Angeles. The second leg took us across the pacific to Hawaii, Pago Pago, Auckland and Sydney. Without exception every destination was a great visit. We took Cunard tours at Rio, Santiago and Lima. Without exception these were excellent tours, well guided and reasonable value for money, particularly when considering the meals and wines that were included. One particular gem that I became aware of was that wherever meals are included in a tour Cunard send a team, including one of the executive chefs and a Maitre d', to carry out a health and safety inspection of the premises. Queen Mary 2 is a big ship and it is physically impossible for her to berth at many of the ports premium terminals. Wherever this was not possible commercial facilities were used and free shuttle bus services provided. At Acapulco a tender service was provided which again was pretty efficient. Entertainment onboard was variable when compared with that provided trans Atlantic. A new production team of singers and dancers joined at Fort Lauderdale. They were all talented but, for whatever reason, managed only four full shows and four repeats over our 43 days onboard. The remainder of the 'Headline' entertainment was a variety of musicians, singers, comedians and magicians. Some were particularly good, others mediocre. Whatever ones personal choice for entertainment, there was certainly variety. Including our trip on Queen Victoria I could have seen 4 different violinists. However, the two I did watch were quite outstanding in their field. Other venues around the ship provided further variety: piano, classical strings, jazz and of course the Ballroom and G32 nightclub for dancing. Certainly I would say that the concentration of high quality entertainment is provided transatlantic. The Cunard 'Insights' programme, normally of such a high quality on Atlantic crossings, was definitely dumbed-down during the first two legs. With the notable exception of two speakers, Colonel Hellberg and Captain Haymen, who were both outstanding, the remainder hovered between pretty poor and abysmal. One American female author(!) read entirely from a script and followed that with her finger while a Sherlock Holmes expert again read his entire presentation from hand held A4 paper notes. The Royal correspondent of a down market British tabloid completely broke the world record for the use of 'uuming' and 'aarings' The internet facility onboard proved both popular and busy. There is an abundance of work stations, speeds are variable but very interestingly they became very fast around the equator areas. Timed packages were available which reduced the overall cost. Generally, the quieter the period the faster the connection speed. Wifi is available throughout the ship for those preferring their own laptops. It was great to see Cunard providing full electronic versions of British and international newspapers. These were freely available to read most days around 9.00am , both in the ships library and in the Grills Concierge lounge. Requests that they not be removed were generally adhered to though I did on one occasion spot a woman tearing out a page to spirit away: not exactly a white star passenger. Launderette facilities onboard are reasonable and sufficient if used with common sense. Three commercial washers, three dryers and two ironing boards on each deck. Detergent is provided complimentary. Alas common sense does not always prevail and logjams were experienced when people did not adhere to the simple instructions written in three languages, or when downright stupidity and ill consideration were practiced. On the 28 day first leg of this voyage Cunard instigated four 'special deal' laundry offers of forty items for $30 dollars. Not to be sneezed at when compared to the cost of even the cheapest staterooms. There were 18 Formal, 7 Semi-formal and 18 Elegant Casual nights and dress standards were in the main well adhered to. The usual 'oddball dress rebels' occasionally appeared around the ship in their 'variations': guaranteeing to lower the tone of otherwise glamorous evenings. Fortunately most confined themselves to the Kings Court eateries in the evenings. . I just guess these people want to tell their friends they've been on the QM2 but in reality they could never admit that they have 'lived' her experience. The Kings Court buffet food areas often attract criticism on this site. It is actually ergonomically well laid out, well signposted for the various food options, and should not be difficult to understand. Though never actually eating there I often passed through the area during the day and it certainly appeared to be a popular eating venue. During the evenings the different areas are very tastefully divided and decorated with a series of sliding partitions to form separate dining options. We dined at the Lotus Oriental style restaurant and The Piazza Italian section on two occasions and on both occasions the setting, food quality and service were very good. The Boardwalk Cafe on 12 Deck proved an interesting find. Easily accessible from the upper decks, Grills Sun Deck on Deck 11, and the covered pool area. As the weather improved al fresco tables and a bar increased its popularity. Queens Grill food and service were maintained to their usual high standards and nothing was too much trouble for the friendly and professional staff. The table d'hôte menu was similar to that in the Britannia Restaurant with the option of choosing alternative dishes from the Grills a la carte menu. I have on many occasions voiced my opinion regarding the poor positioning of the Grills Restaurants on QM2. With the onset of the sunnier climes my views remain extant. Due to the length of this cruise we did, on a number of occasions, take a break from dining in the Grills and arranged through the Maitre d' to join a similar size table in the Britannia Restaurant for second sitting Dinner. We met some lovely fun people, were made most welcome and enjoyed excellent food and fine service. Queen Mary 2 does not suffer from a shortage of either deck space or sunbeds. Her more traditional stepped stern areas offer an abundance of space, as well as the upper decks and Promenade Deck. Vacant beds remained available throughout the sunniest days at sea. We found the majority of staff onboard both courteous and efficient. They certainly react well to a smiling face and friendly greeting. . Cunard caters for a truly international clientele and has in recent times, certainly the past 14 years, recruited its staff likewise: it has not, to the best of my knowledge, ever recruited primarily from the Indian or Oriental countries. That is its style. On this most recent cruise, at a table for six that I shared in the Queens Grill, we had the following nationalities; Maitre d': Italian, Head Waiters: French and Turkish, Sommelier:Indian, Table waiters: Chillian, Romanian and Macedonian. Two other waiters that I recognized from previous Grill restaurants were Indian and Filipino. Our Stateroom Butler was an immaculate Indian and the cabin steward again a Filipino. Just along the corridor could often be heard the delightful Liverpudlian tones of a female butler. Hardly a hotbed of Eastern European cheap labor recently claimed on these pages. During the first leg of 28 days, and out of some 29 nationalities, British passengers were the biggest single nationality but did not form the majority of passengers. The second leg saw our numbers barely reaching third place, considerably behind both Australians, taking first spot by a high margin, and Americans. In summary the Queen Mary 2 is a magnificent ship. She is well suited to these longer legged world cruise itineraries where her sheer speed can dwarf distances. Otherwise this was a tale of two legs. We found the conviviality, so prominent on Atlantic crossings, somewhat tempered on the first leg. This changed dramatically between Los Angeles and Sydney when the Australians arrived in force. They were there to have a good time and boy did they know how to enjoy themselves. All venues came alive and the atmosphere certainly became more convivial and lively. We did miss the quality and personality of Ray Rouse, Entertainment Director on all previous voyages. The Gentlemen Hosts, all of North American origin, were not the best we had seen. No matter what though, if one activity or venue does not suit your taste, there is always an abundance of quality alternatives on QM2: as long as you have the will to enjoy yourselves. .....and finally. I noted on our final day, one particular nice touch by Cunard. During the early morning arrival to Sydney, restaurant staff were on hand on a number of open decks with trolleys serving a variety of hot drinks, Danish pastries and croissants and rolls. Thank you Cunard. We had a lovely time. Read Less
Sail Date January 2009
I embarked on a "one world cruise - three ships" adventure with Cunard in New York on January 13th. I started out on the QE2 and transferred to the Victoria in Sydney, then took the QM2 back to New York from Southampton (107 ... Read More
I embarked on a "one world cruise - three ships" adventure with Cunard in New York on January 13th. I started out on the QE2 and transferred to the Victoria in Sydney, then took the QM2 back to New York from Southampton (107 days). Since I live within driving distance of New York, I booked no hotels, flights or cars through Cunard. Here, I am only going to review the Victoria, which has been the subject of much bad publicity and reviews. I was on the Victoria from Sydney to Southampton, - 59 days. Accommodations - I occupied an A3 cabin with balcony, midships, portside. My first impression was - it looks exactly like the cabins on the QM2 - and it did. Virtually the same dEcor and colors - very attractive. I did not think it small, especially when one takes the balcony into consideration. I admit that I was alone and so did not want for closet space, despite the fact that I brought 6 suitcases!!! But a couple traveling with 6 suitcases would have had plenty of room. When my steward arrived, I said: "So the rumors are true - there are no drawers!" We had a laugh. Well, there were two shallow night table drawers and two in the desk - containing information and a hair dryer. So, yes, it was true - nowhere to stash the lingerie!!! Shelves? Yes, one for the two life jackets, which I stashed under the bed; one over the large closet; one with the safe; and one other. My steward offered me a set of plastic drawers on wheels, which I squeezed into the lower hanging space in one of the closets. If you have read previous reviews, you will know that all these drawers, plastic or cardboard, were those purchased by the world cruisers in New York and Ft. Lauderdale in January whilst ashore. All of these drawers stay on board and are stored when passengers disembark...so you have to ask for them. We were told that the closets would gradually be retrofitted with drawers. When we asked who made such an outrageous mistake, the answers were too confusing to go into. I saw other cabins, inside and outside, with and without balconies - nothing to criticize, in my view. Bathroom was disappointing - shower is about half the size of the QM2 and woe betide anyone who drops the soap. The shower curtain is not going to stop your fall backwards. Storage consisted of two small shelves and one long open shelf under the counter. Very odd that. No cupboards as on QE2 and QM2. Sink is tiny and there is no soap holder. Again, what were the designers thinking? Some people went up to the spa to take showers. After my initial shock, it didn't bother me. Public Rooms - Beautiful, even if the wood isn't always real.... or the marble, or the decks. Hey it's the 21st century! The pub is the best I've seen. It's like a real pub building rather than an open space. The Queen's Room is very nice, but does not compare to the QM2 or even theQE2. The traffic flow is not good at all - a problem especially on port days when everyone meets there for excursions. This is also the main venue for concerts and the space is terrible for that. The Theatre is spectacular...like a West End theatre. Boxes look inviting and, for special events, one can book them for the night, complete with champagne and truffles. However, the glass is curved and one does not get a clear view. Britannia two-level dining room is very nice - a sort of scaled-down version of that on the QM2. The Lido is very long and narrow, more like the King's Court on the QM2 (which I still find very confusing), and not as welcoming as the Lido on the QE2. The bars are all good, but the best is the Commodore Club which occupies the entire forward section of deck 10. Great place, with great bartenders, day or night. To my mind, the Chart Room, which has always been a favorite venue on the other Queens, is badly located. It is right outside the Britannia and people start lining up almost 30 minutes before the doors open. (You'd think they hadn't eaten for 24 hrs!) Not a good place for a quiet drink before dinner. Library is beautiful, but how many people want to go up and down a spiral staircase - think of the average age - and the upstairs checkout desk is rarely, if ever, manned. Hemispheres, the disco, is absolutely gorgeous, but underused. It is not easy to find and opens late. Probably does better on shorter cruises when average age is lower. The overall dEcor is splendid, especially the carpets - beautiful. And the red rug for port, blue for starboard in corridors is most helpful. Dining - The food is virtually the same as on the other Queens, but no truffles unless you really insist! (It was tough making the transition from the Caronia dining room on the QE2!). Todd English is superb - same menu as QM2. Alternative dining in Lido for dinner - I tried Carvery, Fondue, Indian and Italian. Indian was outstanding, as good as anything I had in India and the dEcor was wonderful. Carvery was excellent. Fondue was, too, and it was fun! Italian was, to my mind, barely Italian at all. Lido pool grill has the best hamburgers and onion rings I've had in years. Cafe Carinthia is great for elevenses and snacks. Room Service has a good, but limited menu - the Queen Victoria club sandwich is wonderful and comes with salad and fries. Oh yes, the fries are great ion this ship! Shops - No comparison to other Queens, but adequate. Lots of space for those "cruise specials" outside the shops. Way too much space allocated to jewelry and fancy gifts. Missed the great selection of casual clothes and the $10 shop on the other Queens. Pools/Spa/Fitness - Two large pools with Jacuzzis and bars. Great. Spa pool very disappointing. - gave half of my package to a friend. Did not do any treatments. Area with saunas, steam rooms, aromatherapy etc. very nice, especially the warm tiled chaises lounges grouped in a semi-circle in front of picture windows. They were wonderful as long as quiet reigned! Beauty Salon, no better no worse than others. A treat, though, to have a pedicure in front of a picture window! Gym takes up entire forward section of Deck 9 - divided into two areas - one for machines, mainly treadmills and the other for exercise classes. Also, an array of bicycles for spinning. Some classes had an extra charge attached, but Zumba didn't and it was great - but not enough room. Disappointed in lack of variety of machines. Great view over the bow from the treadmills Entertainment - Excellent all around. I saw many of the same shows and entertainers as on the QE2, but that was fine. Some of the shows date back to 1999, but that's OK - they are still gorgeous. The Caribbean band - Lido pool at lunch, Hemispheres at night and theme nights in the Queen's Room - really terrific. Good concerts, despite the venue. String quartet and Harpist - the usual Cunard suspects, and very good. Great bands in pub and Queens Room. Activities - All the usual choices. Any Cunarder would recognize the list. One could take lessons in just about anything all day long. The lectures were top-notch, as usual. Can't imagine better: an astronaut; a Great Barrier Reef pilot; the current Afghani ambassador to the US; biologists, authors, linguists.... and more! Great first-run movies plus the Academy Awards live and the first-ever satellite broadcast to cruise ships from the Met in New York - Zeffirelli's "La Boheme". Staff/Crew - Friendly and smiling, as always, except for the Purser's Office where the customer is usually wrong on Cunard ships. Not enough Lido or Britannia staff. Tours - Excellent staff. Terrific selection of shore excursions. Only one caveat - we went to so many container ports which involved hours of driving before reaching a "real destination". So, for example, a 4-hour tour of Bangkok involved a 12- hour day!!!! As for overlands, Cunard does them in style. I did two and one was a 6-day trip to Bhutan and India. We were accompanied by a member of the Tours office, a full-time Indian guide and we had local guides in every city. 5-star hotels were gorgeous; food was excellent; service was of the highest order. We never once touched our luggage or even got our own boarding passes - we were very spoiled. They are expensive, but, if you are traveling alone, they are ideal. Plus, the ship will wait for you if there are delays!!! Overall impression - I love the ship and have booked for a segment in 2010. While one inevitably makes comparisons, especially to the other Queens - can't be helped. But Cunard isn't Cunard any more (though some vestiges remain!) and the Vic is not the QE2. Nor should she be. She's young, she's flash, she's got some warts, but she is a keeper. Any specific questions? Just ask. Read Less
Sail Date February 2008
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