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63 Cunard Venice Cruise Reviews

Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor ... Read More
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were both a delight to visit but very busy. Our last stop was Naples and we made our way by taxi to Pompeii, which is the most wonderful, fascinating place but much bigger than we thought, so didn't have time to see everything. Embarkation was not good, as very long queues but I think we arrived at the peak time. The quality of the food in the MDR has dropped unfortunately but the waiters are always happy to bring different dishes for you. The Lido buffet restaurant is still very good. Many reviews mention the extortionate price of the drinks and this is the case. We love having a couple of pre dinner drinks and a bottle of wine with dinner but have had to cut down on this recently due to these costs. We have always been big fans of Cunard and have cruised with them many times but feel there has been a drop in their standards recently. Read Less
Sail Date October 2018
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had ... Read More
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had formal and costume ware, although we were not particularly taken with the balls. If you like to dance, you'll quite like all of that. We did enjoy the spectacle. We choose this particular cruise because we were in Europe for business and this itinerary fit our schedule and went to new places for us. The overlapping of cruises as Cunard does gives it more flexibility although we lost some people we were friendly with halfway through. Food was English, but mostly in a good way. I ate a lot of Stilton cheese. Service was also English and that was excellent. We stayed at the Princess Grill level, which is a bit better than sky suite level on Celebrity in my opinion. The rrom size is similar, but the dining and lounge access is better. Read Less
Sail Date September 2018
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of ... Read More
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of us. The closet was spacious, but a tad dark on the floor. Found our shoes always messy. Wish we could have found a better way to store about 12 pairs. The bed and linens were very comfortable. I like having a normal bed with normal corners, unlike some other ships that like to round off the bed edge, which makes it feel smaller. It was nice having two TVs, refrigerator, hot water kettle and Illy coffee maker with pods. The balcony was comfortable with two loungers and stool. Lovely having a tub rather than some sort of space age shower tube, but prefer not having a shower curtain. Grills: We loved having a pre-dinner drink in the Grills Lounge, prior to our Princess Grill dinner. Wait staff in both were wonderful. Tashar, our waiter, and Daryl, his assistant were very nice. Our table for two was placed in a wonderful spot in the middle section, not against the wall nor against the window. We liked being able to see the dining room without feeling compressed, and loved being able to see the horizon nearly from one end to the other. Can't necessarily do this sitting right at the window. Our sommelier was quick, efficient and helpful, not too chatty but never ignored us. The food and menus were interesting. We really didn't have a bad meal or course. We do like having our soups and salads, and the Grills didn't let us down. I did ask for mash potatoes one night and Tashar obliged without a problem. Desserts were tasty too. Lido: We tried the Lido for breakfast the first morning on the ship. Horrible! I asked for an egg white and one egg yolk omelet and the cook seemed confused. He added the egg yolk when the omelet was nearly done, so it was similar to having an omelet with this random over medium egg piece mixed in. Bacon was WAY TOO SALTY! The hash brown potato triangles were good. The overall options were not that great. We ventured in one day for lunch and found options really disappointing, and chose room service. After that, we found breakfast, lunch, tea and dinner just perfect in the Princess Grill. Overall ship: I seem to recall the Cunardia was more extensive 10 years ago, so perhaps with the recent refit, they reduced all the memorabilia, which is so fascinating. We thoroughly enjoyed the Chart Room for morning coffees and a pastry treat. We did purchase a 7 day spa pass, which was very well worth it. Loved sitting in on the art lecture in the gallery; heard some interesting tidbits about various artists. Another favorite for us was an after dinner cigar smoke in Churchill's for my husband. We had a couple Grand Marniers too. We typically had the room to ourselves, which is very nicely appointed, but service a bit slow and unreliable; the waiter also doesn't really know how to cut a cigar tip. We never felt any crowding issues anywhere at any time on the ship. We enjoyed the Lion's Pub twice for lunch, the fish and chips were very crisp and tasty. Utilized the launderette a couple times without any issue. Any negatives? Not really. Just wish the wi-fi was free or were allocated some free minutes. I also wish the "alternative dining" was gratis, as it was 10 years ago. I know the chefs make wonderful Indian dishes, and since we were in the Princess Grill, it really didn't make sense for us to pay more for another dining option. While our waiter mentioned I could get something of Indian cuisine, but without a menu or options to read/see, it's hard for one to request this. The ship, which is very hard moving vessel to keep up, fighting people and sea salt wear and tear 24/7 is a task unto itself. The ship's condition was just fine, and things, surfaces, carpets all clean. We cannot complain about drinks either, as we had a drink package, albeit we may not have got our money's worth, but it was nice not having to worry about budget. We did not abuse, waste offerings or order things we really had no intention of drinking. We did bring three bottles of wine to dinner, and found the $20 corkage fee ($17 + 15% tip) reasonable. Misc: The Entertainment Director was extremely boring, hard to understand and not really interesting to watch on the ship's TV station. Where is Alistar?? We need him back! He was wonderful. He provided great tips about the ship, ports, fun details for the day and his show opening song was Bill Wither's "Lovely Day". How can you go wrong? Not to mention he was everywhere on the ship! The current ED looked like he partied way too hard the night before and his interviews of dancers and show people was so not interesting. And we never saw him anywhere on the ship. And honestly, no one cares to hear a reading of who's birthday it is today; put it in a graphic, don't read it. Poor production quality. Tours: We wish we had just another 30 to an hour in Taormina. What a lovely town! And this could be done, as we had to come back and not much to do in the port side portion of Messina. The Roma Train was a great comfortable way to transfer from CV to Roma, and it was a train all to ourselves. But suggest that the tour guides coordinate a better way from the bus to the station, as we were walking through some back alley, ghetto parking lot areas. Our tour on Korcula was cancelled due to inclement weather. anticipated in the early afternoon I give kudos to the Captain, as he still made the Korcula stop for a few hours, with a high noon departure, but could have easily said no and bypassed it altogether. It was nice to walk around the quaint little town. Dress code: This was one part that always trips folks up, but in the end, everyone looked nice, dressed as best as they could and no one that we saw bucked the system and looked to stand out for negative reasons. Cunard, please don't change this standard. We are looking to repeat another Cunard adventure, and not wait 10 years to do so. Our Grills experience spoiled us, but did offer some nice luxuries that we want to repeat again. Read Less
Sail Date September 2018
This was only our second cruise and we picked it because we wanted to experience the "luxury" of Cunard. We were aware that the clientele would be older and were OK with that. Embarkation in Venice was somewhat chaotic and ... Read More
This was only our second cruise and we picked it because we wanted to experience the "luxury" of Cunard. We were aware that the clientele would be older and were OK with that. Embarkation in Venice was somewhat chaotic and very slow, there was not a big crowd, but it took a long time to get through the process, not really great in this automated day and age. First impressions of the ship were favourable, it was nicely appointed, and really quite stylish. It was also easy to navigate around. The room was OK (what I expected). Décor somewhat dated, but acceptable anyway. One word of warning, Cunard's website states that the cabins have UK and Euro plugs, in fact our cabin had 4 US plugs, 2 European plugs and 1 UK plug, so take your converters if you have more that one device to charge! The 1/2 bottle of sparkling wine was a nice touch. Cabin Steward was superb. Food The Lido restaurant (Buffet) is typical buffet fare, not good, not bad just average, BUT the service is poor with tables not being cleared quickly. There are free juices and coffee but it is self serve (which I was OK with). Breakfast was a bit of a scrum, the Britannia restaurant is only open 8 - 9.30, which means almost everyone hits the Lido Buffet and there simply is not enough space. Either make more space of extend the Britannia breakfast hours. Staff in the Lido seemed depressed, not sure I saw a smile all cruise! Britannia - Reasonable food, a fair choice and (in our case at least) very attentive service. Good wine choice, but very expensive. Waiters very good. Golden Lion Pub - limited lunch choice, but quite nice, service a bit hit and miss. Drinks inordinately expensive, $15 for a double G and T is a bit eye watering! Entertainment - Mixed, nothing really in the day time, other than the odd lecture and cards etc. I guess suited the older clientele, but not us, fortunately the weather was OK so we could sit on the deck and read or just catch some sun. To many of the courses are charged for (learn to use an iPad for example), and it just felt like they were nickel and diming (more on that later). Evening shows OK, on board entertainers were a bit "Saturday night live", but reasonable, the visiting acts were quite good with one being excellent. But it always had an "amateur hour" feel to it. And the entertainment director seemed to feel the need to introduce and say goodbye to every act - sometimes less is more! Excursions - Well organised and in most case quite good, but VERY expensive (similar tours could be had immediately you stepped ashore for 1/2 the price), I expect a mark up but this was too much. Disembarkation went well - we elected to "self serve" that is take our own case s off, which was effective. Transfers from the port to Rome were nothing short of profiteering, with a bus ride costing $69 and a private car $325 (it was only a taxi). There were taxis available at the port, and we pre-booked a car (port approved, pick up at the ship) for about $140. Again a mark up is OK, but this was daylight robbery! So overall I enjoyed the cruise, the ship was nice, the food was reasonable, and the itinerary was good. But I would not go on Cunard again, I can only compare it with one other cruise (Royal Caribbean) and that had a much "happier" and more lively feel. The real issue was that Cunard have a reputation for "luxury and Quality", yet my over powering feeling was that I was being nickel and dimed at every step - so slightly disapointing Read Less
Sail Date October 2017
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, ... Read More
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, Naples and ended at Rome. Embarkation was remarkably easy. The ship is beautiful, not at all glitzy, but understated. The service was exemplary, everybody was friendly and accommodating. We liked our cabin which was kept spic and span, but wished it wasn't so far forward. Dinner was enjoyable with congenial companions, all from the UK, which was fun for us Yanks. Still, it would have been nice to have an "anytime dining" option. The food was fine but I remembered better food on QM2 ten years ago. In general, since my first cruise in 1999 the food has deteriorated on most middle level cruise lines. We liked the various bars we tried and enjoyed the wine. As Americans we are used to paying a gratuity when we order drinks and they all seemed fairly priced. The entertainment that we saw was good but one night we went to the theater five minutes before the show started and could not find two seats together. We enjoyed watching the ballroom dancing at night but declined offers by gentlemen hosts to dance due to knee issues; still it was nice to be asked. We enjoyed the ports, having a bite to eat, a glass of wine and shopping. We went on one excursion to Pompeii which was fascinating but hard to keep up with the group on uneven surfaces. We disembarked at Civitavecchia which is really not all that convenient for Rome. In general we loved this cruise - I'd give it four and a half stars if I could. Read Less
Sail Date October 2017
We had heard much about Cunard from friends so we thought we must try it. Cunard staff were all absolutely delightful and showed genuine interest in our well being. I would single out the waitstaff in the Club Britannia restaurant in ... Read More
We had heard much about Cunard from friends so we thought we must try it. Cunard staff were all absolutely delightful and showed genuine interest in our well being. I would single out the waitstaff in the Club Britannia restaurant in particular as being just perfect as was the food. They made our 2 weeks onboard utterly enjoyable. All lectures were stimulating and covered a broad selection of subjects and much of the evening entertainment was of very high quality The ship exudes comfort and luxury and, in the main, we had few occasions when eyebrows were raised. Our shore excursion in Genoa was a disaster because the guide poured out facts non stop without context and therefore added little to our understanding of the city. All 31 of us complained and were reimbursed 50% of the cost which was fair as we had partaken of local food and drink. We did spend many hours just drifting or at very slow speed because the Italian ports visited were very close together and this did detract from the experience of cruising as it felt more like a bus tour. We look forward to spending more time at sea on our next voyage. Several people have complained bitterly about the additional costs onboard. Yes they are steep but it is quite clear when you book as is the fact that there are different dress codes on different days but several cruisers went out of their way to ignore that and it was disappointing to note that the staff were unwilling to say anything. It was sad that when most people had made the effort to add elegance to the ambiance to find that there were some who continued to visit bars and other public spaces in very casual attire, When I raised this with ship's officers they at first said that bar staff should ask people to leave the area but Chart Room staff certainly did not and continued to serve. The officer's follow on comment was that these people had paid a lot of money to join the voyage and could therefore not be spoken to. I venture to disagree as dressing for dinner is part of the Cunard USP and if cruisers don't like it they can go to another line. I fear that Cunard is on a slippery slope to 3 star status and that will cost them their reputation for elegance and luxury. That is the main reason why I cannot rate the experience as 5 stars Read Less
Sail Date October 2017
First Holiday together since the children were born, now they have left home. Convenient flight departure from Heathrow generous 23kg hold luggage allowance plus cabin luggage Seamless embarkation plenty of staff guiding us to the ... Read More
First Holiday together since the children were born, now they have left home. Convenient flight departure from Heathrow generous 23kg hold luggage allowance plus cabin luggage Seamless embarkation plenty of staff guiding us to the coaches, luggage taken separately. No queue at port. Free bottles of water as we got on board (stocked up with a couple each). Cabin clean with half bottle of fizz. Steward could not be more helpful; issues dealt with same day eg leaky shower head, emptying the fridge so we could fill with our own stuff. Steward did his job excellently no time wasted with folded animal shaped towels just immaculately clean every day we looked for dirt but could not find any. Chocolates on bed actually tasted good. Biscuits and ice bucket restocked twice a day. Laundry and iron on each deck Dining in Britannia, excellent service eg 3 desserts if we couldn't decide. Food good with some choices excellent. DONT bother with wine unless you have money to waste. Think like a teenager buy in each port, drink in cabin before then drink water at meals. We had room service for breakfast (7am twice) when we wanted to get out early and Lunch (twice) the food was very tasty and the dessert (choc ice cream bombe) heavenly A cocktail in the bar with free hors d'oeuvres was a lovely treat with different music Barista coffee waste of money the self serve coffee is good and hot milk always available. The entertainment was mixed the onboard singers and dancers were as on any ship ok for passing the time. The guest entertainment we enjoyed. The film shown each day was on the cabin TV the next day so if we missed it no problem. On sea days we went to beginners bridge and dancing lessons which were well run. Each day I went to the Total body conditioning at 6pm, really well run with exercises to challenge and alternatives for the not so fit. A core group turned up every evening which was really good fun. I don't understand why people pay for exercise classes the free ones are great. Finished off with a lovely sauna. One highlight was the wine tasting 12 wines in 1 hour ($28) with cheese and fruit, buffet style The sommeliers were full of tips to improve the wine. If you weren't interested in the tasting it is amazing how much some people could drink in one hour. We had a bit of on board credit to use so chose a cruise excursion on day something we would not usually do (so much advice on the web to design your own). We will not be doing that again, over priced; small meal wine or water to drink so fell asleep on next bit of drive, too much time in Sorrento and not enough in Amalfi. Departure day we were allowed to stay on board until 1030 which was pleasant and then the disembarkation was very smooth. We really had a good time together, the service made it special they made us feel cared for, there was nothing to complain about on a day to day basis. Without teenagers and parents of teenagers there seemed to be a lot less late drinking and noise by 1130 all was quiet Overall issues (but cope able with): drinks are prohibitively expensive but no issue with bringing stuff (8 x 500ml coke bottles)and/or buying a bottle in port (Limoncello) and drinking in cabin. Early (not as port websites) sail away times make planning own excursions a little stressful but we always docked early so easy enough to get up, out and back for afternoon tea or a swim in the lovely warm pool. I used it on 3 days and never had to share. Read Less
Sail Date October 2017
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty ... Read More
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty due to high cost of drinks-but the pub was full every days wplaying darts and cards and trivia. Ballroom dancing each night most popular b it you would not want to go and break out on a dance. Most Aussies wondering why the decks were empty at 10pm.oh and for single ladies they did supply officers to dance with you- looked like they had stepped out of a coffin! So if you want a happy cruise of fun this would not be the one to choose, It seems they are relying on all the Brits who want to practice their ballroom dancing and stay in the pub and play darts.And there are plenty of these so no need to change. Basically a shame as had great expectations for a masquerade ball and 20”s evening- a flop unless you had a partner and did proper ballroom dancing moves. Lack of atmosphere and only highlights were good food and good ports.Oh and 1 good comedy show otherwise just ships entertainment. Shops well stocked with quality. Tried fencing but only 12 people allowed for. Read Less
Sail Date September 2017
We chose this cruise for the itinery, Venice to Athens. The check in and out was seemless. The ship had been refurbished beautifully, our cabin-balcony was large enough and very comfortable. The food in the Britannia restaurant was top ... Read More
We chose this cruise for the itinery, Venice to Athens. The check in and out was seemless. The ship had been refurbished beautifully, our cabin-balcony was large enough and very comfortable. The food in the Britannia restaurant was top class, with top class service. The Lido buffet restaurant had everything you could want and was mostly very nice. There were a variety of bars, a pub and nightclub which was always nearly empty. We usually stayed at the back of the ship pool area which had a few lovely daybeds with shade. The only thing was that to go anywhere but the nightclub, pool deck bar and winter garden bar, (which was lovely, but usually empty), gentlemen had to wear a jacket, which was not ideal, even to go in the pub a jacket was required, which we thought was unnecessary, collared shirt should have sufficed. There was a wide variety of ages, but mostly elderly on board. The band played some good music, but catered more for older guests. Formal night masquerade ball, did not require a mask even though we wore them. Not all guests wore formal wear, so long dresses were not a must for the ladies. All in all it was a great cruise if you don't mind dressing up. Read Less
Sail Date September 2017
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest ... Read More
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest problem, i.e. delivering grated ginger, lemon and hot water to your cabin twice a day for a throat tickle. Others were quietly assisted with their gluten free diets to ensure they had the best food available. As usual we did see disabled people being helped in a caring way. The food was exceptional!! We were unfortunate enough to have an obstructed view (which we knew of prior to boarding) due to being later in the booking process but it didn't really take anything away, we saw lots and you are all over the ship or ashore every day so We had plenty of room and clothes storage was ample. Buying a bottle of wine (to drink in your cabin) occasionally ashore was not frowned on as some cruise lines do. The entertainment at times wasn't up to expectations but............... we are all different. Read Less
Sail Date September 2017
First cruise, to celebrate 40 years of marriage. Had never found the prospect of cruising attractive, but we decided to give it a go based on the experience of friends. Heaven! The staff on board the ship were both plentiful and ... Read More
First cruise, to celebrate 40 years of marriage. Had never found the prospect of cruising attractive, but we decided to give it a go based on the experience of friends. Heaven! The staff on board the ship were both plentiful and attentive. We had a choice of opting in or out of the many activities and entertainments on board. The ambience on board was one of refinement, and the choice of venues to dine, from quick snacks to formal dining, were plentiful and varied in terms of cuisine. The public areas on board were exquisite with a strong Art Deco influence. We regularly frequented the Queen's Room which was, by day, the venue for e.g. dance lessons, fitness programme and by night Ballroom, Latin, or disco dancing and a variety of musical performances from harpist, pianist, classical guitarist and tribute rock band. Afternoon tea in the queen's Room was a bit of theatre in itself. The shows provide in the ship's theatre were varied and of a very high standard. Port excursions on offer were plentiful. The real bonus for us was that in the case of cities we had never before visited, the ship berthed within an easy walk or 5 minute port shuttle. We arrived home on 16 Sept totally converted, and 4 days later have already booked a cruise, again on the Queen Victoria, for 2018. Read Less
Sail Date September 2017
This was the 14 night cruise, Venice to Rome. This was our third cruise on this ship and fourth with Cunard so we know the standards that CAN be achieved. (Most recent previous experience was in March this year - Auckland NZ to ... Read More
This was the 14 night cruise, Venice to Rome. This was our third cruise on this ship and fourth with Cunard so we know the standards that CAN be achieved. (Most recent previous experience was in March this year - Auckland NZ to Wellington NZ via Australia - part of the world cruise. On that occasion the poor standard of food in the Britannia restaurant caused us to look seriously at abandoning the September Mediterranean cruise. But we persevered. Thankfully the quality of produce and skills of the chefs had improved considerably since last time. But we still think that on most evenings offering half of both the main courses and appetisers as "vegetarian" is far too many. Waiter service in the restaurant was first class, though the sommelier left more than a little to be desired. Drinks waiter service in the Lido (lunch) was (as before) patchy. You should not have to go looking for a waiter to order a drink. Similarly, overall service in the Golden Lion was also a bit hit and miss. The Lido pool area could do with some more shade. We recall there were umbrellas before - none now. We didn't go to any of the evening shows in the theatre - mainly because nothing appealed. However we feel the string musicians playing around the ship could do with a bit of makeover - the performances were rather hard work for us an an audience. Top marks to the young lady who was our stateroom steward. Our modest requests were never too much trouble and she did a good job keeping things today. Well done Edna! The makeover of the staterooms during the recent refit was very good, particularly the much larger TV and providing facilities for making tea or coffee. Read Less
Sail Date September 2017
We booked last minute, suite 7044 in Queens grill. Some aspects of cruise were excellent. The suite was a good size with large balcony and new balcony furniture. The much hyped refit did not include cabin furniture, our coffee table was ... Read More
We booked last minute, suite 7044 in Queens grill. Some aspects of cruise were excellent. The suite was a good size with large balcony and new balcony furniture. The much hyped refit did not include cabin furniture, our coffee table was damaged on the edge for instance and clearly not new. Just a detail. We had a very nice cabin steward (butler). The in suite fridge and free bottle of Bells and replaceable white wine was good. We also had champagne and fruit in the suite. Linen and towels were lovely and all kept spotlessly clean. The canapés were so bad we stoped them after second night. WHY proved 5 canapés for two people? Anyway the cold bits of toast and topping were uninspiring. The Grills guests have private sundeck area. There's very limited shaded bits and no attempt to check on towels left hours on sun beds. When we went to move a bed into the shade the deck Stewart's removed towels but made no effort to bring replacement. He walked round offering drinks but did not tidy up beds eats and did not put clean towels on the beds. Many of the beds were Ben so that they rocked from front to back as you got up. There is a very small outside downing area avail for lunch only, why not dinner in hot climate, even if pre booking needed? The one dance show we went to was poor. It stopped suddenly when we did a pronounced lurch and keeled over a number of degrees (officially 5) but it felt more. The dancers rushed off and audience fled! We were glad for an excuse not to watch any more. The service in the restaurant was excellent. Breakfasts were good but other food mixed. Steaks could be tender or not, Dover sole meunière, pre ordered came as a very dry cooked fish over which a thick bron 'meunière ' sauce was served. Pre ordered rack of lamb was very tender. The lido was always busy but clean. Again one day superb rare beef, one day very well cooked not so good. Embarkation in Athens was very quick, we were taken in small coaches and got there first. No real greeting as we boarded, just pointed to our cabin. Our butler welcomed us and unpacked for us. My sisters butler said he was just finishing so could not unpack. Not major issue but we were late in the evening and it is a boasted service. Read Less
Sail Date July 2017
Looked like good value. The dress code was to restrictive. The meals in the buffet were better than in our restaurant. The staff never looked happy as if they were being watched all the time and were not allowed to be social with ... Read More
Looked like good value. The dress code was to restrictive. The meals in the buffet were better than in our restaurant. The staff never looked happy as if they were being watched all the time and were not allowed to be social with quests. A number of times in the Lido (buffet) staff were disciplined in front of guests - not the done thing. The in-house entertainment was average. The Blue Jays were fantastic - other acts were OK but not to the standard experienced on other cruise lines. They seem to cater for the age group above 70 which is not a problem but a balance for younger age groups would be more appropriate. The ports of call were great except Sarande - a complete waste of time. An additional Greek island would have been better. Our cabin was good and the cabin steward great. The on-board internet service was expensive and slow. In this day and age of technology it should have been much better - I suspect it was a money making exercise. I doubt we will ever go with Cunard again. To stuffy and formal. Read Less
Sail Date July 2017
I have a bucket list and a cruise including the Greek islands was on it. I'm retired with a flexible schedule so at least weekly I get on the internet looking for cruise deals that hit that bucket list. This 14 night cruise popped up ... Read More
I have a bucket list and a cruise including the Greek islands was on it. I'm retired with a flexible schedule so at least weekly I get on the internet looking for cruise deals that hit that bucket list. This 14 night cruise popped up offering a great price for a balcony cabin. I checked reviews on the Cruise Critic website and became worried that this was a gamble that might not pay off. My fiance and I like dressing up for dinner and Cunard's evening dress code seemed a perfect fit. If the previous Queen Victoria cruise reviews were true experiences I believe Cunard has taken action to improve every aspect of the cruise experience. I cruise at least twice a year and previously cruised 15 cruises with Royal Caribbean, Princess, and more recently Celebrity. The Britannia dining room food we experienced offered a menu that was different every night, beautiful presentation, perfectly cooked, served hot, well seasoned, and an adequate portion size. I never eat desert at home but we got hooked on their excellent deserts! We ate the buffet for breakfast and lunch and enjoyed the very tasty food. The fish was being cooked behind to the buffet line and was excellent! I noticed a woman daily checking the dinner meals coming from the galley and checking the buffet food and always checked with us for feed back. We never felt the need to try the upscale dining rooms. At home I drink Cabernet blends and I didn't find a red wine I enjoyed and the onboard drink and wine prices are expensive ... my fiance enjoyed the better house Chilean Chardonnay next time I will bring my own on board and pay corkage. The balcony cabin was a nice size with adequate closets, a comfortable bed, a large flat screen tv, nice sized balcony, and our room attendant was pleasant and did a great job. Getting on and off the ship was fast and efficient. There was no waiting around for the room to be ready and our suit cases beat us to the cabin!! Every night we attended the 10:30 show which featured British entertainers and the house entertainment groups were very good. Everyone on board was very pleasant. We took one ok excursion in Corfu otherwise we did our own thing which for us worked out well. The ports were half good and half were lame. We will check first with Cunard for our next cruise! Read Less
Sail Date July 2017
And a very good experience too! Did not know what to expect but enjoyed this cruise very much. Although it is quite different from American cruise lines, we (my sister and I) found Queen Victoria restrained but very easy to ... Read More
And a very good experience too! Did not know what to expect but enjoyed this cruise very much. Although it is quite different from American cruise lines, we (my sister and I) found Queen Victoria restrained but very easy to navigate and quite nice. The food in the dining room was superb as were our waiter, Emmanuel, and his assistant, Marcelito. Very professional all the time. We really liked them. The cabin was pretty large and spacious. The ports were excellent and we enjoyed especially Zakynthos and Salerno. Quite different but both very enjoyable. The crew, unfortunately, is a little surly and perhaps a refresher course in just simple hellos and smiles would go a long way with crew-passenger relations. Most passengers were very elegant in both formal nights and even regular nights. Embarkation and disembarkation were smooth and we left having enjoyed our cruise with Queen Victoria to the Eastern Mediterranean feeling very pleased. Read Less
Sail Date October 2016
We chose this cruise to visit the Amalfi coast and ports we had not visited before. Though some of the destinations may not have been our first choice the shore excursions were excellent. The food, staff and service were superb in ... Read More
We chose this cruise to visit the Amalfi coast and ports we had not visited before. Though some of the destinations may not have been our first choice the shore excursions were excellent. The food, staff and service were superb in the main restaurant and the public areas. The Britannia Restaurant menu was incredible and nothing too much trouble, thankfully the portion size was just right and we never felt 'overfaced' with a needless amount of food. Though if we ever needed a quick fix the 24 hour Lido buffet choice is mind boggling. To say this ship is due for refurbishment in a few months is remarkable and a credit to Cunard's maintenance. We had a balcony cabin which was excellent. This was only our 4th cruise but the entertainment was varied and to the highest standard we've seen on a cruise ship. The only poor part of the cruise was the weather which was unavoidable. Can thoroughly recommend Cunard and will be definitely going on the Victoria again. Read Less
Sail Date October 2016
This was our first cruise and probably our last and never with Cunard again. We chose Cunard on reputation, one that we found is not all it seems. It was a paradox. Both excellent and dreadful. We stayed in a Queens Suite with the ... Read More
This was our first cruise and probably our last and never with Cunard again. We chose Cunard on reputation, one that we found is not all it seems. It was a paradox. Both excellent and dreadful. We stayed in a Queens Suite with the accompanying Queens Grill. This was excellent and without fault. The butlers and waiters were a delight - nothing was too much trouble. The plush sun beds, afternoon tea, nicely appointed suite with plenty of free Bombay gin....all absolutely perfect. As soon as you venture off decks 11 & 12 and head below it all goes horribly wrong. Rude staff (plenty of them and all front of house oddly), the Lido 'transport' cafe, dreadfully poor entertainment, dull shopping, and guests in shorts, flip flops and slippers while you are trussed up in a tuxedo - so much for the dress code. They also manged to mess up both the embarkation and disembarkation with the private transport over an hour late and then not even showing up. As for the outrageously expensive 'Cunard' excursion, avoid these if you, a.) Want to enjoy your trip b.) avoid feeling completely ripped off. I could write a thesis on our experience but as far to say if we had not stayed in the Queen's Grill this would have been one of the most disappointing holidays in over 20 years. Back to flying to real luxury hotels in beautiful countries. Read Less
Sail Date September 2016
We specifically chose this cruise because of the Itinerary. However over the two weeks on board we had 8 changes to the Itinerary. We understand that safety is important but perhaps cruise organisers need to have alternatives in place ... Read More
We specifically chose this cruise because of the Itinerary. However over the two weeks on board we had 8 changes to the Itinerary. We understand that safety is important but perhaps cruise organisers need to have alternatives in place that equal the original destinations. Sarande in Albania was a total waste and overall we ended up with an extra sea day - this is wrong. The ship is beautiful, well appointed and elegant. Stateroom s were fine but plenty of storage under the beds as well as the cupboards but lacking drawers. Balcony great. Meals great. Most service good but bar staff could not pour a beer. Some people like the formal attire but when you are doing other travel as well the extra luggage is a pain. Basically there seems to be no real purpose for the formal wear but this is a personal matter of opinion. One of our party was in a wheelchair and encountered problems. Basically was lied to about the availability of better chairs for on shore. Dining staff were fantastic with him. We have cruised with other companies and would probably not choose cunard again. The entertainment was quite good but the shows were all very short compared to other ships we have travelled with. Bars etc all very nice. Read Less
Sail Date August 2016
This was our first cruise and after careful research here we thought it would be a good choice as we don't like loud and flashy. Flying from Bournemouth with Titan Airways, the initial impression was not great. The flight ran to ... Read More
This was our first cruise and after careful research here we thought it would be a good choice as we don't like loud and flashy. Flying from Bournemouth with Titan Airways, the initial impression was not great. The flight ran to schedule, however, in-flight catering was poor with the most miserable processed cheese sandwich made with sliced white bread, plus a four finger Kit-Kat. Arriving at Venice Marco Polo was chaotic with Cunard charter flights from Heathrow and Manchester arriving around the same time. The queue to give our names to the Cunard staff and drop off suitcases moved very slowly but once outside, the coach transfer to the port was efficient. Check-in and security were pretty speedy and embarkation was trouble free. We found our own way to our stateroom to be greeted by a half bottle of sparkling wine and notification of our dinner sitting arrangements. With dinner over two hours away and starved on the charter flight it would have been helpful if it had been pointed out that we could enjoy afternoon tea in the Lido buffet on deck 9. Dinner in the Britannia restaurant was very good, although our table thought the portion sizes were small (but this was before we adjusted to the 24/7 catering service on board). After dinner we unpacked and explored the public areas of the QV, which are grand, spacious and immaculately presented. Days two and five were sea days and we enjoyed the adults-only Lido pool and hot tubs at the stern of the ship in the fine Mediterranean sunshine. On most days we enjoyed the Lido buffet for breakfast and lunch which enabled us to go with healthier options and to see what was on offer before choosing. We dined in the Britannia restaurant every evening except one, when our departure from Dubrovnik clashed with our sitting and we chose to watch on deck instead. All of our meals were to a very high standard and the catering was unfailingly excellent. We went to a couple of lectures on sea days. The speaker was informative but rather dull. After the first night we went to the shows in the Royal Court theatre. This is a really impressive performance space, equipped to a very high standard. On the Sunday we enjoyed the Liverpool comedian, John Evans – his jokes were clean but his timing was great and we laughed a lot. We thought the theatre's orchestra was excellent and the singers and dancers were incredibly talented and professional. However, we found the choice of songs rather naff and dated. 'Me and my shadow' took me back to memories of 'Billy Cotton's Band Show' of the early 60s! And the Stephen Sondheim medly surely only had resonance for those born in the 1940s? Our final showtime was magician Michael McGurk. We wouldn't normally go to watch a magic show, however, we have to admit that this performer was well worth watching. His sleight of hand was incredible and we still can't work out how he did the rope trick! We also felt that apart from the Thursday, when 50s cover band The Bluejays played in the Queens Room, the ballrooom space, that a handful of guests who went ballroom dancing were over-indulged when music catering for the sort of dancing most of us do at functions and weddings would have been far more popular. Most people we spoke with loved the Bluejays although we would have preferred something more contemporary. Sailing with Cunard, you would never know that Abba or the Bee Gees ever existed! Our cabin, with balcony was very impressive. I'd liken it to a good four star hotel, although the twice daily cleaning and tidying was way better than anything you'd get in a UK hotel. Our steward was delightfully charming. Due to the unrest in Turkey our itinerary was changed to include a visit to Sarande in Albania. This is a scruffy and down-at-heel seaside resort with little to commend it apart from the weather. We walked the promenade and got back on the ship's tender within an hour as there was little else to do. We couldn't believe this was the best option and everyone we spoke to was negative – I'm sure the feedback to Cunard will be universally critical. In total contrast, our call at Santorini was the highlight – a beautiful island and idyllic anchorage in the caldera. We found the drinks, priced in US dollars, to be on the high side, even before the mandatory 15% service charge was added. The wine list started at $40, when considering that in international waters it's a duty free zone, was too much of a mark up on wines that probably wholesale at around $2 per bottle. In summary we liked the laid back and understated elegance of the Queen Victoria and the great service delivered by the ship's crew. If only Cunard pitched their entertainment at the average age of their guests rather than their very oldest, then we would book again in a heartbeat. Disembarkation was smooth although it was slightly irritating to be dropped by the coach at Athens airport three hours before our flight when the check in didn't open until two hours before the flight departed, meaning that we all stood in a queue for at least one hour. As Cunard are in control of everything they could have treated their guests with more care and respect. Read Less
Sail Date August 2016
This was our seventh cruise, and first on Cunard. We are mid 40s and chose this cruise because we like a more formal experience and it was an anniversary. We were in Queens Grill in the Q6 suite. Overall, Cunard clearly understand their ... Read More
This was our seventh cruise, and first on Cunard. We are mid 40s and chose this cruise because we like a more formal experience and it was an anniversary. We were in Queens Grill in the Q6 suite. Overall, Cunard clearly understand their audience. The cruise is not typical, and is far more sedate than many cruise lines. However, what they aim to do they deliver. I had been cautious about booking Cunard due to mixed reviews - however, they delivered exactly on what they promise - a classy ship, formal but not stuffy atmosphere and most importantly excellent food and service throughout. There is a decent mix of ages and we never felt too old, although the average age would have been 50-60, there seemed to be less of the 'very old'. Hardly any children. Embarkation at Venice was quick and easy, although there was no separate queue for suite guests, it did not matter as we were through in no time. I was slightly disappointed that there was no welcome drink on boarding, but that was probably the only trick they missed the whole cruise. We had a Q6 suite at the aft of the ship. This is the lowest grade of Queen's Grill suite, but I don't know why - the 180 degree view from the huge balcony more than made up for a slightly smaller room, and it was plenty big enough. Be aware that people on the public deck can look down and see about half of your balcony on the QV, but there was plenty of room to be tucked under cover if required. Quite enjoyed seeing jealous people looking down! The butler was excellent. You paged him and 30 seconds later he called back. Nothing is too much trouble. We made ample use of being able to order from the Queen's Grill menu for room service, and the table is set up in full style. The Queen's Grill hit all expectations. Formal service, friendly but not over attentive, but I only had to raise my eyes to find someone to attend me. Watching the waiters in busy periods is like watching an amazingly choreographed dance, with everyone appearing at just the right point at the right time. The food is quite excellent - we did not order off menu as quite honestly I cannot see the point. The only slight question is that the daily menu only has salad and soups as appetisers, so if you don't want this you are back to the a la carte, which is extensive, but if I am fussy I would have liked an extra daily choice or two. Not so with the mains, where you are spoilt for choice. The other benefits of the Grills are extensive - the terrace is wonderful (and not used much), the reserved upper decks are amazing and the Lounge is a great amenity and our favourite drinking venue. Entertainment is said not to be a Cunard strength and we saw two sides. The production shows were excellent - in particular the singers and dancers were simply more talented and better drilled than we have ever seen before. Other shows were mixed - they repeated some artists twice which I don't really like. The theatre is a classic piece of Cunard - nothing like the usual glitz, it is basically a recreation of a London Theatre complete with boxes. Amazing venue. Cunard don't go into much in the way of daytime fun, which was fine by us, if I want that there are other lines that do it far better. But having a string quartet and a harpist (very talented lady) was much more what we appreciate. Not having announcements all day was a blessing. Formal nights are very formal and very well observed. You cannot overdress on Cunard, even on informal nights, although my wife tried! The actual balls take place in the Queen's Room, where you can watch people who clearly have practiced for years. Take note that if you can't actually ballroom dance you are just going to be watching - there is not much opportunity to shuffle round if you don't know what you are doing as you will look out of place. However, they have a professional dance couple that appear and show you how it should be done. The ship itself is a delight - understated but classy, with restraint in the colour palette but quality throughout. The excursions were all fine - we did them via Cunard at many ports and all went off without a problem - obviously there are overpriced but there is no complaint about the service. The itinerary was great, with Kotor being the surprise star of the show. Med cruises are quite 'hard work' with few sea days but we fitted in a great deal. Overall, however, I will remember the service - except for the lack of a boarding drink there was not a single occasion I asked for anything from any member of staff that was not delivered - no mistakes, just done first time. This is what you would expect in the Grill's and it fully met expectations. Overall, a highly memorable cruise and would recommend Cunard strongly if you are looking for the type of cruise they offer. In this age of the lowest common denominator, at least they know what they are trying to achieve. Read Less
Sail Date July 2016
We embarked on the Queen Victoria in Venice after spending a few days of our honeymoon in a delightful little hotel. What annoyed us the most about the embarkation process was the fact that there was absolutely no communication, help or ... Read More
We embarked on the Queen Victoria in Venice after spending a few days of our honeymoon in a delightful little hotel. What annoyed us the most about the embarkation process was the fact that there was absolutely no communication, help or advice from Cunard about how we should find the ship! We saw a Cunard tender boat and assumed we could hop on and board ship this way, but we were told we had to get the water bus to the port. After three very hot and tiring hours dragging our luggage up and down steps, on and off boats and across cobbles in scorching temperatures, we eventually found the ship ( following another very long walk, miles from customs, with no bus provided). The Cunard staff were less than helpful, preferring to chat and laugh together about last night's activities and chat away on their 'phones than help out the exhausted passenger. We did have a lovely honeymoon despite the fact that Cunard overcharge for everything. It is a beautiful ship, there is no doubt about that, but standards appear to be slipping. For example, we noticed on more than one occasion, buckets of dirty cleaning water and dirty cloths left near to where food was being prepared and eaten. On four nights, in the Britannia restaurant, we ordered a very highly overpriced bottle of wine to drink with our meal, but were appalled to see that it was placed in an ice bucket with three other bottles of wine and a half drunk bottle of Grolsch lying on top of it! There was also a hard sell, from our waiter, of a wine tasting experience, at the end of one evening, which really put paid to any romance! Not the right time to do this, Cunard! Overall, it seems that Cunard is all about the dollar - this company (Carnival) is using the name of Cunard just to make shed loads of money!! It is morally wrong to call this cruise company Cunard, any more! Many fellow passengers (all experienced cruisers) told us their experiences on other cruise ships (for half the cost) were just as good (and the drinks were normal prices). If we do go on another cruise, it will be with a different company. Read Less
Sail Date July 2016
Venice airport and transfer, chaos. Ship lovely, class above most other cruise lines. Entertainment good, to our taste. Cabin good, crew friendly and service first class. Breakfast and lunch food in Lido, bars good and pianist plus ... Read More
Venice airport and transfer, chaos. Ship lovely, class above most other cruise lines. Entertainment good, to our taste. Cabin good, crew friendly and service first class. Breakfast and lunch food in Lido, bars good and pianist plus canapés in the Commodore bar a great way to start the evening. Do you feel a but coming ? This was our 15th cruise having been on most cruise lines , expensive and cheap ........ But dinner in the Brittania Restaurant was the worst MDR offering we have ever had. Lack of choice, small portions, seem to have dropped a course, basic food, no wow factor, certainly the size of the appetisers and cheese were both a joke. No prime rib, no Lobster, no fall back choices available, nothing special at all. Cunard seem to be cutting back in the Brittania Dining Room, it was three star at best. We are not complainers, we just never go back and will now think twice about going with Cunard again, the evening meal should be special and a highlight to be looked forward to, in this case it was not! Read Less
Sail Date September 2015
We flew to Venice and spent a couple of days at the Best Western Hotel Bologna in Mestre Venice - an ideal place to stay to explore Venice itself which is only a ten minute train ride from station right across from hotel. The hotel is ... Read More
We flew to Venice and spent a couple of days at the Best Western Hotel Bologna in Mestre Venice - an ideal place to stay to explore Venice itself which is only a ten minute train ride from station right across from hotel. The hotel is also ideal for transport from airport and again to cruise terminal. The hotel will organise transport. No lugging cases around Venice!! The check in at cruise terminal was swift and efficient. From thereon it seemed you had to make your own decision as to what to do next - a bit bewildering I would imagine if you haven't done it before. Despite all the hype about hygiene, the hand sanitizers were empty. We were able to go straight to our cabin where a small bottle of Champagne was awaiting our arrival - a nice touch. We went straight out onto the balcony and were amazed to see that, including our own, there were NINE cruise ships in port. The ship overall is very elegant and comfortable but somehow lacking in atmosphere. (And lacking in the fresh flowers which I remember throughout Holland America ship). The afternoon tea and captain's cocktail party are all in keeping with the ship. It is nice that everyone complies with the dress code and formal dress is on show throughout the ship. Like many cruisers - we enjoy dressing up in the evenings - it's part of cruising to us. And it's nice to see officers in formal dress. The cabins are very nicely furnished and quite spacious but are let down by the bathroom which only has a shower curtain and a fixed shower head and, apart from one shelf, no storage space. The door to the balcony is also a bit of a nuisance as it is not a sliding door but opens outwards and has no means of holding it open. The cabin steward was first class. The buffet restaurant is pretty good. The main dining room dinner menu could do with more variety and a couple of standard main courses. The food is very good and portions just right. Waiters very attentive. The service throughout the ship is EXCELLENT. With the exception of the purser's desk where we found the service to be dreadful - unbelievably bad. Missed being able to access account via tv in room. Could have avoided purser's desk had it been available Won't comment about shows - saw part of one and found it poor. We didn't join any excursions - we went ashore and did our own thing having visited some of the places before. Better signposting for exit gangways is needed - an area where unobtrusive signs are not really helpful. And again, directions to shuttle buses often missing.It is necessary to use elevators midships or forward to access gangway exit -Deck A We disembarked at Istanbul - a cruise terminal that needs modernising. Disembarkation was smooth. Taxis are easily available on exiting the baggage hall. Just ask for a price before taking taxi. We stayed at the Hotel Yasmak Sultan in the heart of the historic centre. This is a hotel we have used before and would recommend. All in all, an enjoyable and relaxing cruise. Read Less
Sail Date September 2015
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