Perhaps it is me, but as a seasoned cruiser who has been with many cruise lines, including the Carnival group, I had never been with Cunard. I just expected more than average, but I have had better service and better food on some other ships.
We did a transatlantic 7 day crossing from NYC to Southampton with a sheltered balcony cabin on Deck 5. The bed was fabulous, the best I have had on a ...
I liked the idea of going on a Cunard ship and I wanted to stay in the US instead of flights over and back to Europe. One of my travel companions had been on a Cunard and raved about it. I wanted the luxury, exceptional good service, a real ship and the timing and price were acceptable.
From the moment I got to my cabin, I was disappointed in the the rust along the edge inside the porthole/ ...
I chose this voyage because I wanted to go through the Panama Canal, and also sail on the Queen Elizabeth for the first time. I am a solo traveler. I had already sailed on the Queen Victoria once, and the Queen Mary 2 three times. I have been fascinated by ocean liners since I was ten years old, and this is why I am drawn to Cunard ships. Cunard has always taken pride in carrying on the ...
My husband and I wanted to get away and relax after a very busy and medically challenging year. He had never been on Cunard before but I had and highly recommended it. We wanted to leave from NYC, unpack once, enjoy the crossing, the fjords of Norway, our one day in France and the return trip to NYC. To make this trip even more special, we selected a room on the Princess Grill level, a room we ...
Sailing the QM2 was a bucket list dream. Unfortunately it wasn’t a dreamy experience.
Firstly, embarkation was time consuming but easy.
Our cabin was in remarkably good shape - no complaints there except the bathroom was dingy and needs an overhaul. Our cabin attendant though needs more training; we had a rattling noise start during our first night. We spoke to him about it the next day ...
Cunard sent a rather casual email to passengers about a day before embarkation saying we should add 6 hours to our assigned boarding time due to a medical emergency. There was no other update from them so we added about about 5 hours to our boarding time only to find a very long queue and total chaos.As we waited we learned that some passengers never received an email informing of the 6 hour ...
I just got off the Queen Mary 2 on a 7-Day New York to Canada and return cruise. I must say I had great expectations for this cruise. However they were squashed immediately with the four and a half hour embarkation line at Brooklyn terminal. Lots of finger pointing going around as to why it took so long needless to say there was no first day at sea, no first evening dinner, no afternoon sail away, ...
We've cruised about 25 times and this was I believe the 5th trip on the QM2 - one of the worst experiences we've had. The ship felt cheap. Meals in the dining room were well prepared, but were extremely small portions. There used to be (pre-covid) standard options (steak, salmon, chicken) daily if you didn't like the featured items, but no longer. The theater entertainment felt more amateurish ...
We don't fly so the QM2 is our way to return from Europe. This is the first time we have sailed with Cunard and I was very disappointed. First, the good parts, our cabin was very nice. We choose an inside cabin to try and settle our seasickness. We have a balcony cabin with NCL on the way over. The ship was clean and tidy.
The bad, food selection was not good. The same kinds of food ...
I only have a few observations:
Overall, the staff was genial and helpful
My room steward was excellent, well trained and responsive.
Bar service in the Chartroom was expert, cheerful and well trained; they ran out of my preferred brand. The competence of the Wine Waiters in Britannia was very uneven; some were excellent and others needed more training.I also perceived a shortage of ...