Cunard Trans-Ocean Cruise Reviews

This is our fifth cruise on the Queen Mary 2 and this last trip was 63 days long and I really think they have lost sight on what sort of ship they are trying to have. Refinement seems to have disappeared and has been replaced with indifference. There is no contact in Sydney and speaking to someone in the Phillipines about a problem in Brisbane could not be resolved as the person on the other end ...

We have cruised before many times, an expensive error was assuming QM2 & Cunard would prove an upmarket ship&cruise,although the entertainment average,the food in the Britannia Rest.nothing short of a disaster @ all times many cold meals replaced on request only to have the same again,some tables all meals sent back ,dress code for the Australian Port of calls dubious¬ policed, sad for passengers ...

Passengers not allowed on observation deck; poor food quality, quantity and choice in Grills’ restaurants; fitness centre not up to UK safety standards; and rip-off prices for shore trips. All these on a cruise from Dubai to Southampton on Queen Elizabeth in April/May 2016. In the last four years my wife and I have completed 11 Cunard cruises including five on Queen Elizabeth. This one is ...

We had heard how wonderful Cunard were and how much better than all their rivals. We should have seen a red light when our first two encounters were being told to board a few hours later than planned due to novovirus being rampant on the boat and that the boat was no longer calling at Sharm el Sheik (on our itinerary). This was our 16th cruise in 5 years and we were both so looking forward to the ...

The ship was cold 18-19 degrees - staff didn't respond until the last few days of cruise and then temperature rose to other extreme 28 degrees. Passengers all developed illness whilst on board. Some staff were very good but generally staff needed customer service training. The ship ran out of basic supplies like cough medicine, hot chocolate, berries etc which meant passengers had to buy their ...