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3 Helpful Votes
Sail Date: December 2017
After more than 40 cruises on 7 different lines we wanted to try the upscale service on Cunard since folks we met highly regarded it. This was an economical way to try it especially since we love sea days and many ports are a bore for ... Read More
After more than 40 cruises on 7 different lines we wanted to try the upscale service on Cunard since folks we met highly regarded it. This was an economical way to try it especially since we love sea days and many ports are a bore for us. Everything lived up to or exceeded our expectations. Our penthouse room was the largest we ever have had. My wife had a walk-in closet with a drawer unit; my closets and drawers were along the hallway to the door. Dining at an assigned table for two with no set time and congenial neighbors at adjacent tables was extremely pleasant. Our assigned servers quickly learned our preferences. I restrict my salt so we were given copies of the next day's menu at dinner and we could select entrée items which would be prepared to my restriction next day. The lecture and music programs were first-rate (at least for us) and were very well attended, so lots of passengers agreed. There was the usual very good orchestra and a string quartet, and a harpist and a concert pianist and a baritone opera singer and a soprano. The two theatres were busy most of the time. We took along reading materials and "busy work" and didn't touch either there was so much going on. All age groups were represented, even some very small children. This is a very big ship with 2600 passengers but with so many very tastefully decorated public spaces it never feels crowded. Even for disembarkation there was ample seating for everyone. I learned that Carnival planned and built this ship - what a surprise! They have risen several notches in my opinion, but I still do not wish to travel on one of the "Carnival" ships. Read Less
3 Helpful Votes
Sail Date: October 2017
This was our tenth crossing on the QM2 and our 25th cruise overall. We return to the QM2 because it is an ocean liner and because we love many of the beautiful public rooms such as the Chart Room, the Commodore Club, the Britannia ... Read More
This was our tenth crossing on the QM2 and our 25th cruise overall. We return to the QM2 because it is an ocean liner and because we love many of the beautiful public rooms such as the Chart Room, the Commodore Club, the Britannia restaurant, and the library. We find plenty to do and prefer crossing on the QM2 to air travel over the Atlantic. On this crossing the boarding and disembarkation were super-smooth. We have learned to show up a little late to avoid the crowds, and to leave at the end of the morning. This time it worked and we had no delays or stress. We were comfortable in our Princess Grill stateroom, which we chose for the extra square footage. We spend a lot of time in the room, so space is important to us. I attended one lecture on Oscar Wilde which was excellent. The other lectures on space and maritime history did not appeal. Our favorite evening entertainment was the jazz in the Chart Room, which is always superb and played in the most beautiful setting on board. We went to one big show performed by a guest opera/pop singer who was adequate. The big shows are old and tired IMHO. Good fitness center will all of the equipment we use in working order. Service was adequate, not big problems, no wow factor. Food is always somewhat a challenge on QM2. It is definitely not up to the standards of fine restaurants on land, but there is plenty to eat and some variety. In Princess Grill we commented early on regarding the lack of spices, so the staff decided to make us a special curry dish on the last night, It was rather odd as every day at lunch and dinner a parade of staff would stop at our table to remind us that we had a special curry on the way. One would have thought that the Queen of England was going to visit. The promised curry turned out OK, but nothing more than what one would find in hundreds of Indian restaurants in London or New York and pay about $15 for the main course and accompaniments. Overall we just lower our food expectations when we board and try not to complain as it does no good. My only true complaint from this crossing is the sad state of the wifi service. There was absolutely no access in our stateroom, so I often was found standing in the hallway holding my laptop up to a router hoping for the best. I was able to complete basic email correspondence only in public room, especially down in Connexions. Access to complex sites like our bank accounts and credit cards was impossible. It's a good thing we had no crises while traveling. I swear, it seems as though the wifi is getting worse. How can that be? We will return to the QM2 as long as we continue to travel to and from Europe. We focus on the features we enjoy and try to ignore the issue areas. Read Less
Wow
12 Helpful Votes
Sail Date: September 2017
We chose a transatlantic crossing from New York to Southampton. We had never cruised at all and were apprehensive, about the formalities really and not coming up to expectations. Why on earth did we worry. I can honestly say that ... Read More
We chose a transatlantic crossing from New York to Southampton. We had never cruised at all and were apprehensive, about the formalities really and not coming up to expectations. Why on earth did we worry. I can honestly say that this was easily the best holiday ever. It did take quite a while to embark and was a little confusing for the first time person such as ourselves. It was Labour Day though and we understand was exceptionally busy. A lot of our anxieties were dispelled when we got to our stateroom. We were introduced to Chris who explained that he would be looking afted our needs on the corridor and would be maintaining our room. He was lovely and explained lots of procedures to us. Our room was quite big enough for us and had a wonderful enclosed balcony. We used that often all times of the day to go out watch the waves ad movement of the sea and enjoy the fresh air. Chris worked his magic on our room each morning after we had left it, replacing towels,making the bed and just generally looking after us. The best bit in the evening was the lights on,bed turned down and two chocolates on the end of the bed! We ate in the Britannia Restaurant. We had two regular waiters but am embarrassed to say I only know the name of one ,Michael. We had a lady Somellier who was lovely. All the meals were delicious and so varied. The activities were amazing plentiful and varied. All the evening entertainment als brilliant. I could go on and on. Suffice to say Cunard is amazing. Definitely not my last! Read Less
13 Helpful Votes
Sail Date: July 2017
II found it wonderful to be at sea, even though we had dense fog for 4-5 of the 7 days. Properly planned, it's a wonderful way to do nothing, or stay busy for a week. Unfortunately, the only other cruise we've taken was on Crystal. ... Read More
II found it wonderful to be at sea, even though we had dense fog for 4-5 of the 7 days. Properly planned, it's a wonderful way to do nothing, or stay busy for a week. Unfortunately, the only other cruise we've taken was on Crystal. Cunard's QM2 suffers greatly by comparison. It's a nice experience and I would do it again, although my wife found the crowded conditions to be a turn off. If you're planning to go I would be prepared for a number of things, in no particular order: 1. It's crowded. Our key cards didn't work and there was a half hour wait on the line at the Purser's Office (service desk) to straighten it out. No one from the crew came to speak with anyone on line to speed things up, offer us a drink, or commiserate, which we would have expected on a fancier boat . It was a poor introduction. The computer room always had a line, and I finally gave up on seeking the computer advice I needed. The very nice library had great armchairs looking out forward, but hey were always occupied. There was a wait on the elliptical machines in the health club after about 7 AM. We tried for lunch in the ship's pub, and had to wait and then sit with another diner to get a table. The worst manifestation of the crowding was at the buffet, but more about that later. 2. It's a big boat, a bit unmemorably and haphazardly decorated (but in fine condition as it was renovated last year), and poorly signed. Getting around the boat is sort of like the New York City Subway system: if you don't know it, they don't make it easy for you. It's a small thing, but it would have been nice to have a sign at each stairway/elevator lobby pointing in the directions of the even and odd cabins, or even starboard and port. We didn't even know about some parts of the ship until the last few days: You do get a map, but it might have been nice to have a discovery walk laid out for you. Partly our own fault for not exploring more the first day on board. 3. Regarding information, there's a nice printed newsletter that comes out each evening (late by the time you get back to your cabin) detailing the next day's events. There was plenty to do, but It seemed odd that you had to plan day by day when schedules had obviously been set up for the whole cruise. Also, there was a perfectly fine TV screen in the room that could have repeated or highlighted what was upcoming for the week of the cruise. As far as I could tell there was also no way to access the information by computer or on one's phone. The lack of information was bothersome. 4. The cigar bar was great. I met some very interesting people and we had some lively discussions. 5. We went to one night of live entertainment and it was fine. Many of our fellow passengers looked forward eagerly to the shows and to dancing every night, including one night at a masquerade ball. 6. The New York Times lectures were excellent, and we really heard stuff we had never known. Absolutely worthwhile. The lecturers themselves were approachable and willing to discuss the fields of their expertise if you encountered them around the boat. 7. The food is fine, if not generally outstanding. The most accurate description for the food was someone's remark that it was like "Club food". Generally better than diner food, and some very good, with a few clunkers, like some watery pasta and hockey puck hamburgers we tasted. We had a lovely Indian dinner one night and an excellent sort of Italian dinner another night at alternative restaurant venues on the ship for an additional fee (we were avoiding the main dining room on formal nights). All the restaurant food was presented very beautifully. 8. Drinks are not expensive, approximating the prices of a moderate restaurant in New York (the drink menu is online should you care to review it). Even so, with lots of leisure time and two or three drinks a day, it does add up. There was a drinks package that included a number of bottles of wine, but you had to eat where the bottle was stored. Fine if you always ate in one place (and if you didn't mind drinking the second half of a bottle after it had sat by itself for a day). As far as we could tell, there was no drinks package you could buy that covered wine and hard liquor and mixed drinks at the various bars around the ship. My favorite bar was the Commodore Club, with armchairs and windows looking forward over the bow. Although, as with many of the public spaces, it did get crowded at peak times. Again, we'd been spoiled by Chrystal. 9. The Buffet - Very disappointing, for a number of reasons. Unlike our one other experience on Crystal, which had a few cozy never crowded buffets around the ship, the QM2 has a large, antiseptic, industrial-looking central buffet, Unlike a lush, colorful buffet in any midtown Manhattan deli, with mounds of attractive (and mostly tasty), interesting foods, the QM2 buffet, while it had a good variety, looked sparse and unappetizing and the hot foods looked monochromatic and tired. The desserts, however, were varied and tasty and unfortunately plentiful (there was also a spigot for soft serve ice cream with cones). It was hard to find a seat at mealtimes in the buffet (I know that sounds like the Woody Allen joke that the food's lousy and they don't give you enough), which made the whole exercise of buffet eating a chore. There's a bar with a limited buffet next to it, and it was lovely, but when we went there for a drink, our waitress complained that the non-drinking passengers filled it up with food from the adjoining buffet; apparently, it wasn't meant to be used by the big buffet customers. There might be a nice buffet on the top deck next to the swimming pool, but we didn't discover the top deck until the last day of the trip. I'm sure these problems go away once you upgrade to the Princess Grill and other higher classes. 10. And speaking of class, there are three formal nights. This was the least important part of our decision to go on this ship. However, it appeared that lots of people liked the dress up and they looked swell in their glad rags. We got by on a suit for me and a fancy jacket over nice pants for my wife on the night we went "formal". We also had room service on one formal night and it was fine and prompt. Technically, it's no shorts or tee shirts on any night after 6, but this wasn't strictly enforced. Similarly, on formal nights you're supposed to avoid the public areas if you're not dressed formally. Not enforced, but a bit chilling. 11. And speaking of class again, notwithstanding the three formal nights, we saw lots of tattoos and tee shirts during the day. We took the trip partly because it was relatively inexpensive, so we shouldn't have been surprised that everyone didn't look like an English lord, but there was a bit of cognitive dissonance. 12. The movie theatre is nice. Not a lot of veriety, and only two shows a day of the same picture, but we did get to see two movies that were OK. 13. The last straw – I bought a wifi package on the ship, mostly to permit me to make phone calls without incurring outrageously expensive cell phone charges. However, when I got back, I discovered that AT&T didn’t connect with Cunard’s wifi, and I was charged for voice over internet, meaning that I was paying for wifi and was also getting charged cell phone charges. I called Cunard to complain about their failure to disclose that their wifi might not be compatible with my carrier. I really didn’t expect to get anything out of it, but what I really didn’t expect was the return email message saying that on post-sailing billing matters, they would get back to me in two weeks. I think this says a lot about the level of service at Cunard. It’s simply not a luxury cruise line. They did get back to me in a little over a week, and, not surprisingly, were not helpful. I would do it again, with my advanced knowledge. If I did, I would give myself the following advice: A. Explore the ship from stem to stern and top to bottom on the first day. B. If you're not into it, don't sweat the formal nights and don't overpack for them as we did. I also took two extra sports jackets, dress shoes, business shirts, etc. thinking it would be more formal walking around the boat generally; it's not. Nice casual attire can be worn at all times, even on formal nights, although you might feel a bit out of place. Formal and casual seemed to mix fine in the buffet. I would ignore the formal nights entirely, but that’s personal preference. C. Get as much information about scheduling as early as you can so you can schedule your do-nothing time without missing out on anything. D. Get a balcony cabin. Even with 5 days of fog, it was neat to have the ocean literally at your door. We had excellent sea and wind conditions, and there was only one day when the sea was listed as "rough", but the ship was smooth as silk. We couldn't tell you what our cabin, rather far forward, would have been like in a storm. Weather was in the 50's and 60's except warmer the one sunny day we had, which included a lovely sunrise. E. If you want to see the Statue of Liberty on the way out (Eastbound), get a deck chair before the ship leaves its mooring in Brooklyn. It gets crowded out there. F. Here's a secret we discovered too late: there's a "behind the doors" tour of the ship, including bridge, but it's only open to 10, count 'em, 10 people who sign up immediately on boarding. G. Check whether your carrier accepts the ship’s wifi for telephone calls. Read Less
8 Helpful Votes
Sail Date: July 2017
We used this cruise for transportation, not a vacation, not a geriatric prom, not a chance to buy stuff or gamble. Others cruise for other reasons. I get that. Three formal nights on a seven day cruise is excessive. Dress code for the ... Read More
We used this cruise for transportation, not a vacation, not a geriatric prom, not a chance to buy stuff or gamble. Others cruise for other reasons. I get that. Three formal nights on a seven day cruise is excessive. Dress code for the dining room on non-formal nights is a little stuffy. I'm OK with no shorts or even no jeans, but requiring a jacket is unnecessary. The cabin was nice. The bathroom was larger than on other cruises we have been on. Especially the shower. The sheltered balcony was fine. Food was OK, but other cruises were better. The wait staff was wonderful and made great efforts to accommodate my wife's food allergies. In fact all the staff were wonderful. Entertainment was so-so, and the theater is awkwardly designed and has seating issues. The Times lectures were nice. And the on deck activities were hampered by the weather. No fault of Cunard. This was scheduled to be straight across no stops, but one day out the captain announced an unscheduled stop in Halifax to drop off an ill passenger. He said that it would not affect our arrival time in Southampton. We would make up the time by going faster. I was anxious at first about our flight connections but the captain was true to his word. The passenger was dropped off in Halifax and we made Southampton right on time. I applaud this. If I were that sick passenger, I would appreciate being dropped off rather than enduring five and a half more days at sea to get medical help. Bravo Cap'n. Would I sail the QM2 again. Reluctantly yes, but only if it was our only choice. Of course it would mean a trip to the Oxfam to pick up another black jacket. Cheers! Read Less
12 Helpful Votes
Sail Date: June 2017
We've crossed the Atlantic on the QM2 a bunch of times, but this time was memorable because of the rescue at sea of a yachtsman from a disabled craft. We watched from our balcony, and then learned from a Q & A session between the ... Read More
We've crossed the Atlantic on the QM2 a bunch of times, but this time was memorable because of the rescue at sea of a yachtsman from a disabled craft. We watched from our balcony, and then learned from a Q & A session between the Captain and the rescued seaman. Very interesting. Otherwise, we keep coming back to the Queen Mary because of the beauty of the ship and our favorite experiences on board. We most love the Chart Room and go there for cocktails before dinner and the nightly jazz concerts after dinner. Also love the Commodore Club atmosphere day and night. We slept in a Princess Grill cabin, which suited us well because of the extra space. We tend to hang out a lot in our cabin, especially during the mornings, so the extra space was very important. The cabin is well enough designed and furnished. Enjoyed a series of lectures by Christine Roussel on art and history in New York. Also enjoyed the headline entertainers including a West End cabaret singer and a group of male vocalists. Plenty to do on board during the day, and some of our favorite activities are workouts at the fitness center and walking the promenade on Deck 7. Food quality in Princess Grill was adequate, although definitely not big city restaurant quality. A little too much in the direction of standard cruise ship fare. Service in Princess Grill was also adequate, again nothing special. We went to the Verandah for dinner one night and were underwhelmed by the quality, shocked by the noise from the kitchen and doubly shocked by an argument from our waiter. Also went to Coriander one night and were disappointed by the bland South Asian food, too bland even after we specifically asked for spicy food. I think the chef ignored our request. We will be back on board in October and hopefully many times after. Read Less
8 Helpful Votes
Sail Date: May 2017
After looking and booking several different cruises for my 60th birthday which included a stay in Europe and trip back on QM2, I decided to save a little money and do the roundtrip Belgian escape from NTC (Red Hook Brooklyn). This had the ... Read More
After looking and booking several different cruises for my 60th birthday which included a stay in Europe and trip back on QM2, I decided to save a little money and do the roundtrip Belgian escape from NTC (Red Hook Brooklyn). This had the advantage of allowing my wife, Jill and I to drive in to CT early and visit my Father, sister and cousins prior to the cruise. Saturday before the cruise was nonstop rain, something we would not see again until May 31st when we debarked back in Red hook. We had a car service take us to the pier from my cousin’s house in Queens Village. The driver was very talkative and it was a fun drive. We were dropped off around 10:15 which was earlier than we planned but traffic was good, our experience with New York is if you want to be on time plan for traffic, if you don’t you’re late, if you do plan, you may be real early. For this day early was a problem. This was Queen Mary 2’s first return to the US for a number of months and so the US Coast Guard had to inspect the ship prior to passengers boarding. This wasn’t a huge issue but it was a lot of hurry up and waits. We had Queens Grill suite so we were in a lounge with scones and treats etc., but the plan was it wouldn’t be long. We could see the people at check in just goofing off and talking since they couldn't process anybody on. They had a good time being paid to do nothing, and by nothing, I mean they didn’t start the computers, log on or anything until we were lined up to check in and then they had problems logging on. If they had logged on while waiting, they most likely would have found the problem and corrected it before it wasted the passenger’s time, but not the case. Therefore Cunard gets graded down for this. After boarding we went to our suite to drop off our carryon bags and set off exploring the ship. We went to Queens Grill for lunch and met Osman, the Senior Maitre D on the QM2. He talked to us about our dietary needs (Jill is low salt, I have a severe shellfish allergy and carry an epi-pen) we were given the menu for that night and told at breakfast each day we would get a menu to order. We were also told we could order from Ala Carte, by lunch and they would have it for dinner. We were also advised if we wanted something special not on the menus let them know the day before and they would make it for us. We took advantage of this and were never let down on any meal during our roundtrip crossing. I found the Canyon Spa menu had some good sounding food the first day and ordered it for lunch and dinner. It was great and you wouldn’t tell by the taste it was healthy. After walking down the ship to get an understanding of the layout we returned to the suite and found our luggage waiting. We unpacked and the front closet and walk-in wardrobe were great. We were able to hang her dresses and my suits and shirts etc. with room leftover. We called Roger our butler to let him know of my allergy, since shrimp and crab canapés are not allowed for me. He tried several different snacks over the next week until he found what Jill liked best. Overall he ranks as our best butler to date and as suite cruisers who always have a butler that means something. Our crossing featured the best weather I’ve ever seen on a transatlantic crossing. The weather being sunny with the temperature in the sixties all the way across the North Atlantic is rare. For Caribbean cruises it’s cold, but for a TA it was great. Add to this the ship was designed for this and the voyage was the smoothest I’ve experienced on the surface of the Atlantic Ocean. We arrived at Southampton early on May 22 as we navigated in around the Isle of Wight, I could seen the Norwegian Jade ahead of us. It was interesting in that our last cruise in March was on Jade, and in January we docked across from Jade during our Norwegian Dawn cruise. Sometimes it feels like a small word out there. At Southampton we went to Winchester Cathedral so Jill could see Jane Austin’s tomb. Outside and inside the cathedral I read lists of men lost in “the Great War 1914-1918” On the monuments outside the Cathrdral Dates “1939-1945” had been added to the monuments after the fact, showing how man doesn’t easily learn from his folly. The next day in Zee Bruges we went to Flanders field in Ypres to learn about the real loss of a generation. When we returned to Southampton on May 24 we stayed aboard due to not having booked anything. We used the hot tub and just relaxed. Entertainment on the cruise was lacking compared to some other cruises, but there were some interesting speakers on board. It would be unfair to compare Cunard cruises to NCL, Carnival, or Royal Caribbean as they are very different in atmosphere. Cunard is more formal. For dining we ate in the Queens Grill most days. We did pizza and pasta one night in the chef’s galley portion of the Kings Court Buffet, and it was simply the best pizza I’ve had on a ship. They make it to order at the galley, so it’s not like pizza in the buffet lines, I don’t think people know about it, because when we told some people at trivia they had never been to the chef’s galley. Osman told us he could have gotten us the pizza for our dinner in Queens Grill or if we didn’t want to dress to eat in the Grill our meal would be served by our butler in the room. We think when we’re on QM2 in March of 2019 for a month we will try that. We did eat in the Britannia restaurant with the Chief Engineer for dinner. I had Beef Wellington for my dinner and Escargot as an appetizer. It was good, but after I had it in Queens Grill, I didn’t compare to the Queens Grill menu version. It was sort of like comparing sirloin to Filet Mignon. Having sailed in the Haven and Owners Suites on NCL, I would have to rate the Queens Grill as a more elegant atmosphere not matched by NCL. Our overall verdict was we’ll gladly cruise Cunard again. Read Less
9 Helpful Votes
Sail Date: March 2017
We very much enjoyed our 25 day Sydney-San Francisco cruise on Queen Victoria. It was made even more enjoyable by our upgrade to a Princess Grill Suite. The first benefit of the upgrade was the priority embarkation when we went ... Read More
We very much enjoyed our 25 day Sydney-San Francisco cruise on Queen Victoria. It was made even more enjoyable by our upgrade to a Princess Grill Suite. The first benefit of the upgrade was the priority embarkation when we went straight through Immigration and all the other checking in processes, avoiding the very long lines for others not so fortunate. The exclusive Princess Grill dining room is nice, but the dinner arrangements of the same people at the same table, arriving at any time between 6.30pm and 9pm, is not for us. As an example, we could have arrived at our table for 6 persons at 8pm and found the other two couples had arrived at 6.30pm, departing at 8pm. We dined each morning at breakfast in the Princess Grill and the staff were top class, addressing us by name from the second day. As Princess Grill guests we were given 135 minutes free internet time each, indeed a bonus! We relocated to the Brittania Restaurant for dinner, seated at a table for eight. This table for eight made dinner a delightful occasion for the duration of the cruise. The Queens Lounge which is shared by Queens and Princess Suite guests, is very enjoyable for reading quietly and conversation, and the daily afternoon tea is certainly a treat. Afternoon tea in the Queens Lounge is the ultimate in pampering: a private lounge for suite guests, Cunard do afternoon tea brilliantly: white gloved waiters serving finger sandwiches, petit fours, scones with jam and cream. There is a Captain’s Cocktail Party for Princess and Queens Grill guests, there is a feeling of spaciousness throughout the ship, with all staff being pleasant and attentive. Guest speakers, lecturers and entertainment are of a very high standard. Two stand-out guest speakers were Midge Ure and John McCarthy. Midge Ure was a member of the group Ultravox and had an extremely interesting story to tell, including his partnership with Bob Geldorf, forming Band-Aid and Live-Aid. John McCarthy was a journalist, taken hostage in Beirut and kept prisoner for 1,943 days, in company with others, including Terry Waite. The Queen Victoria Library has 7,000 books, an excellent reference section, and along with Queen Elizabeth, the best we have experienced in all our years of cruising. Criticisms The Princess Suite bathroom is no larger than any other cruise ship balcony stateroom we have experienced, indeed, the lighting is worse than others. There was no TV channel in our suite or indeed in the entire ship, that showed AFL football live or delayed, even though there were more Australians on the ship, Sydney-San Francisco, than any other nationality. It is worth noting that in the Golden Lion Pub, which was saturated by televised soccer, rugby, golf and every other imaginable sport, they could not find a spot for AFL. Our observation was recorded in writing as part of the end of cruise questionnaire. As a contrast, on Celebrity Solstice in 2016, Sydney-Honolulu, AFL live broadcasts went to every cabin. Dress standards While dress standards are a big plus for Cunard, we wonder whether they have gone a bit too far to the extreme in wanting to have a point of difference. Jackets are required, not only every night at dinner, but everywhere on the ship other than the Lido Buffet and the semi-outdoor Winter Garden after 6pm. You could not even enter a bar or the coffee shop after 6pm unless a jacket was worn. Perhaps one night in four of smart casual, where men are required to wear long trousers with an open neck, long sleeved shirt, or polo top, would be welcomed by guests. Whilst our Queen Elizabeth cruise was in 2012, we think that the dress standard at that time included a “Smart Casual” evening option. Summary Cunard’s Queen Victoria was everything we expected: a beautiful ship, well maintained, with excellent food, entertainment and lectures. We would definitely cruise with Cunard again, depending on the time frame, itinerary and cost. Gratuities are discretionary and can be negotiated at the Purser’s Office. From the Commodore/Captain down, all staff were professional and courteous, with a high degree of visibility around the ship daily. Queen Victoria is very shortly going in for a refit, there will be more suites/passengers, elimination of some public areas and with no additional crew. Hopefully this will only have minimal effect on the amount of public spaces. Read Less
1 Helpful Vote
Sail Date: February 2017
We sailed from San Francisco (February 4, 2017), with final destination in Sydney. It sure beat having to fly from Orlando, to Sydney. There were stops in Oahu, Maui, Western Samoa, Tonga, Auckland, and Bay of Islands. I highly recommend ... Read More
We sailed from San Francisco (February 4, 2017), with final destination in Sydney. It sure beat having to fly from Orlando, to Sydney. There were stops in Oahu, Maui, Western Samoa, Tonga, Auckland, and Bay of Islands. I highly recommend this ship; the best way to some up the ship, would be elegant. Karen (Activities Staff) made the time fly by and extremely fun!! My wife and I are Elite Plus with Celebrity, so we know what fine cruising should be!! When we crossed the Equator, the ship had a big ceremony for all the Pollywogs to trans form into Shellbacks. All the passengers and crew had to lineup to "Kiss the Fish." Some received more attention then others. Ha Ha We sailed on the Azamara Quest, in November, this is the type of ship we expected. The only thing some cruiser might not like, is you have to dress up for dinner, we enjoyed it. Read Less
10 Helpful Votes
Sail Date: December 2016
We've sailed Cunard 9 times including 6 Transatlantic crossings on the QM2. We love the interior design of the ships, so many lovely spacious public rooms where one can relax and enjoy the experience. We love the variety of things to do ... Read More
We've sailed Cunard 9 times including 6 Transatlantic crossings on the QM2. We love the interior design of the ships, so many lovely spacious public rooms where one can relax and enjoy the experience. We love the variety of things to do on board from the good fitness center to the engaging enrichment program lectures. Most of all we love the excellent jazz music on board including the regular offerings in the Chart Room in the evenings, and on this crossing, some performances by the Theater Orchestra in the Carenthia Room. Unfortunately on this crossing we were disappointed by the quality of the food and service. This is most likely because we had booked Queens Grill class and had high expectations. Those expectations were not fulfilled. We did enjoy our large stateroom and spent a lot of time there, and in the end our expensive upgrade paid for the extra space. While in my dreams I would re-design the stateroom space so that a private sleeping area and a real dining area would be created, but as it is, it is lovely and extremely spacious. Now on to food: I've learned to avoid the King's Court buffet altogether. With the refit of the ship, the design of the space is much improved, but the food quality has not changed a bit and is still low level cruise ship buffet quality, nothing luxurious here. So we had almost all of our meals in the Queens Grill restaurant. Unfortunately we consistently bumped up against mediocre to poor execution, and even bad presentation. One night we had to send back our main course ordered from the main menu because it was inedible. It even looked ugly causing our server to comment. We've never sent a dish back before on 21 cruises on many lines, and I don't know how a fancy restaurant would let such food leave the kitchen. When we ordered a special meal off menu (had to be ordered 1 1/2 days in advance), it came out not as ordered and of low quality. At least it was edible. Service was like a busy coffee shop with us constantly waiving our arms to get the staff's attention for more water, more coffee, a dessert order etc. At one point our server gave us bad attitude in a loud voice when we asked for some relish to go with our hot dogs at lunch. The next day he reminded us to fill out our comment card in our stateroom. What planet was he living on? Who trained him? Was he eager to lose his job? This is not luxury cruising. Finally I need to comment on the disembarkation process in Brooklyn. At 7:15 there was an announcement on board that the process was being delayed because of a problem with unloading the luggage. No explanation as to the cause. Once it got underway, most passengers encountered excessive delays in allowing them to leave their departure lounges, but even worse, enormous lines at the immigration stations. We were told that the immigration service's computers kept malfunctioning and had to be re-booted. I think some people were in line for 2 to 3 hours. Not a luxury experience. So we have booked two more crossings on the QM2, not in Queens Grill. In spite of issues, we still think this is a great way to cross the Atlantic, far superior to the air travel experience for long hauls. And we dearly love the interior design of the ship, which makes us happy. Read Less
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