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2 Helpful Votes
Sail Date: March 2019
It was our first time on Queen Elizabeth and we had a wonderful time. It was a cruise from Sydney to Tasmania, we disembarked at Sydney. It is amazing ship and crew were friendly & helpful. The service all over the ship was ... Read More
It was our first time on Queen Elizabeth and we had a wonderful time. It was a cruise from Sydney to Tasmania, we disembarked at Sydney. It is amazing ship and crew were friendly & helpful. The service all over the ship was fantastic. The day core of the Queen Elizabeth was lovely and had plenty of nice areas to look out at the sea & read a book. You could do looks or just relax. We enjoyed great shows, Lectures, Entertainment and of course the tasty food. I am on a Gluten Free diet and I enjoyed lovely and tasty meals. The Activities on board was very good. Last time we were on a Cunard ship was 20 years ago, on board the QE2. That was our first ever cruise. We just love cruising. It was wonderful having the Queen Elizabeth in Australia and we love it so much we had booked it again for next year 2020. Mum and I cant wait. Read Less
6 Helpful Votes
Sail Date: February 2018
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced ... Read More
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced throughout the ship. A truly unforgettable experience. I walked the passageways for the three days transfixed by the surroundings. Every turn produced something extraordinary. A wonderful painting or sculpture, a beautiful dining experience, incredible inlaid timber, beautiful furnishing/furniture/etched glass alcoves. The ship was remarkably stable. Leaving Sydney Harbour on the night of our departure was unforgettable. With A Caribbean-style band playing and the Bridge and Opera House as a backdrop the experience was excitement plus. The only gripe I have is the waiting time to book for future cruises. We were on board for just three days and would have loved to have had the time to sit and plan another cruise before we dis-embarked. The Cruise section was open for a limited time each day with lengthy delays and long queues of passengers enquiring about further cruises. I had three visits before I was able to speak to a Booking agent. She gave us a fabulous deal on a 2019 cruise but the route/ports of call didn’t suit us. The Cruise Office on board the Q.E. had two only Reps. and with a short duration cruise we didn't have the chance to sit thoroughly explore further options. The Dining experience was outstanding. The stewards in both the Lido Buffet Restaurant and the Brittania restaurants were exceptional. The choice of food/quality/the diversity of meals/the freshness and range were superb. Sharona from Queensland Read Less
8 Helpful Votes
Sail Date: March 2017
We joined the ship in Sydney,heading for Los Angeles,about 28 nights.We have been with Cunard on many cruises,but this was the longest cruise we have taken. Embarkation was quick and efficient.Our luggage was in our room before we ... Read More
We joined the ship in Sydney,heading for Los Angeles,about 28 nights.We have been with Cunard on many cruises,but this was the longest cruise we have taken. Embarkation was quick and efficient.Our luggage was in our room before we arrived.The stateroom was wonderful,room 5097 in the Princess Grill.The food in the restaurant could not be faulted.Every meal was a treat,and the service we received fro our waiters was superb.Always a smile.Entertainment was fantastic,every night a different show.The theatre is wonderful on this ship.Activities proved to be perfect for us.The library was well stocked.Everywhere around the ship staff always had a smile and a word to say,making us feel at home.The excursions at all the ports of call were well planned and we enjoyed them all,especially our trip to Alcatraz,and the visit to a Koala reservation from Melbourne.The overall experience was just wonderful and I would recommend this ship as a first class ship for long cruises.The service we received in the Grills lounge was equal to a 5 * hotel.We will certainly be returning. Read Less
1 Helpful Vote
Sail Date: March 2017
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave ... Read More
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave us the chance to see both for longer. We enjoyed the activates on board, in particular darts and trivia's, the entertainment staff were the best we have ever encountered. The food was very good and in the dining room, not over facing, if you wanted more you could receive more (other cruises tend to put too much on a plate, which means a lot of wastage). Our friendly waiters, Marina and Glen, went out of their way to ensure we enjoyed our meal The taste of the food, in particular Cheddar Cheese, brought back memories of how it should taste. I was able to have kippers every other day, and the waiters didn't think I was asking for 'capers'. After this first cruise with Cunard we were very impressed, and may have now become our favourite Cruise Line, but future cruises would depend on the itinerary. Read Less
9 Helpful Votes
Sail Date: March 2017
We very much enjoyed our 25 day Sydney-San Francisco cruise on Queen Victoria. It was made even more enjoyable by our upgrade to a Princess Grill Suite. The first benefit of the upgrade was the priority embarkation when we went ... Read More
We very much enjoyed our 25 day Sydney-San Francisco cruise on Queen Victoria. It was made even more enjoyable by our upgrade to a Princess Grill Suite. The first benefit of the upgrade was the priority embarkation when we went straight through Immigration and all the other checking in processes, avoiding the very long lines for others not so fortunate. The exclusive Princess Grill dining room is nice, but the dinner arrangements of the same people at the same table, arriving at any time between 6.30pm and 9pm, is not for us. As an example, we could have arrived at our table for 6 persons at 8pm and found the other two couples had arrived at 6.30pm, departing at 8pm. We dined each morning at breakfast in the Princess Grill and the staff were top class, addressing us by name from the second day. As Princess Grill guests we were given 135 minutes free internet time each, indeed a bonus! We relocated to the Brittania Restaurant for dinner, seated at a table for eight. This table for eight made dinner a delightful occasion for the duration of the cruise. The Queens Lounge which is shared by Queens and Princess Suite guests, is very enjoyable for reading quietly and conversation, and the daily afternoon tea is certainly a treat. Afternoon tea in the Queens Lounge is the ultimate in pampering: a private lounge for suite guests, Cunard do afternoon tea brilliantly: white gloved waiters serving finger sandwiches, petit fours, scones with jam and cream. There is a Captain’s Cocktail Party for Princess and Queens Grill guests, there is a feeling of spaciousness throughout the ship, with all staff being pleasant and attentive. Guest speakers, lecturers and entertainment are of a very high standard. Two stand-out guest speakers were Midge Ure and John McCarthy. Midge Ure was a member of the group Ultravox and had an extremely interesting story to tell, including his partnership with Bob Geldorf, forming Band-Aid and Live-Aid. John McCarthy was a journalist, taken hostage in Beirut and kept prisoner for 1,943 days, in company with others, including Terry Waite. The Queen Victoria Library has 7,000 books, an excellent reference section, and along with Queen Elizabeth, the best we have experienced in all our years of cruising. Criticisms The Princess Suite bathroom is no larger than any other cruise ship balcony stateroom we have experienced, indeed, the lighting is worse than others. There was no TV channel in our suite or indeed in the entire ship, that showed AFL football live or delayed, even though there were more Australians on the ship, Sydney-San Francisco, than any other nationality. It is worth noting that in the Golden Lion Pub, which was saturated by televised soccer, rugby, golf and every other imaginable sport, they could not find a spot for AFL. Our observation was recorded in writing as part of the end of cruise questionnaire. As a contrast, on Celebrity Solstice in 2016, Sydney-Honolulu, AFL live broadcasts went to every cabin. Dress standards While dress standards are a big plus for Cunard, we wonder whether they have gone a bit too far to the extreme in wanting to have a point of difference. Jackets are required, not only every night at dinner, but everywhere on the ship other than the Lido Buffet and the semi-outdoor Winter Garden after 6pm. You could not even enter a bar or the coffee shop after 6pm unless a jacket was worn. Perhaps one night in four of smart casual, where men are required to wear long trousers with an open neck, long sleeved shirt, or polo top, would be welcomed by guests. Whilst our Queen Elizabeth cruise was in 2012, we think that the dress standard at that time included a “Smart Casual” evening option. Summary Cunard’s Queen Victoria was everything we expected: a beautiful ship, well maintained, with excellent food, entertainment and lectures. We would definitely cruise with Cunard again, depending on the time frame, itinerary and cost. Gratuities are discretionary and can be negotiated at the Purser’s Office. From the Commodore/Captain down, all staff were professional and courteous, with a high degree of visibility around the ship daily. Queen Victoria is very shortly going in for a refit, there will be more suites/passengers, elimination of some public areas and with no additional crew. Hopefully this will only have minimal effect on the amount of public spaces. Read Less
25 Helpful Votes
Sail Date: March 2017
Britannia restaurant had excellent food and service for breakfast, lunch and dinner. Our cabin steward was the most helpful and hard working man, friendly but unobtrusive and he always had the cabin looking immaculate. All the ... Read More
Britannia restaurant had excellent food and service for breakfast, lunch and dinner. Our cabin steward was the most helpful and hard working man, friendly but unobtrusive and he always had the cabin looking immaculate. All the entertainment was good but the Royal Court singers were excellent. There was always something to do of interest on the ship, classes, lectures, films, you could not possibly be bored, but at the same time there was a lot of opportunities for just relaxing on the deck with a book from the well stocked library. Overall the cruise was a fantastic holiday, the only let down was the shore excursions, not enough time at some stops and way too much time at others, and one our guides could not be understood by anyone on the bus as she had no command of English language. Would recommend the Queen Mary 2 highly, and I hope to return to do another cruise next year. Read Less
7 Helpful Votes
Sail Date: March 2017
Our first visit to OZ. We joined the QM2 Sydney to Hong Kong. It turned out to be the perfect Cruise. The sea was calm and the weather good. There were a fair few sea days but we really enjoyed them, mainly relaxing out in the fresh ... Read More
Our first visit to OZ. We joined the QM2 Sydney to Hong Kong. It turned out to be the perfect Cruise. The sea was calm and the weather good. There were a fair few sea days but we really enjoyed them, mainly relaxing out in the fresh air and watching the Ocean go bye. Embarkation at Sydney was very quick, we more or less walked straight on,probably helped by the fact we were 'platinum' grade. There was quiet a 'snaking' queue for presumably 'gold' and below status guests. Food wise,the Kings Court is much improved following the refit. We thought the food was good certainly plenty of variety for us. Better if you can avoid the peak dining times though, which we seemed to do without problem. The Corinthia Lounge is also very nice where you can also get food. The Britannia Restaurant was it's usual self. The evening waiters were excellent, jolly but efficient with service. The food was OK but did not quiet have the wow factor. Always nice to have the odd breakfast and lunch 'silver service' both were very good as were the 'Afternoon Teas' !! We found the public rooms to be very clean and all Staff/Crew that we met were very polite and helpful. Entertainment was OK, a couple of performers were really good whilst others were not really to our personal taste. We did several Shore Excursions in Vietnam and Borneo. Preferring to go that way as we had not been to that part of the world before. Whilst not cheap at least they tell you what is what and we found them to be very interesting. Altogether a thoroughly enjoyable Cruise without any problems Enjoyed the QM2 and never felt the ship move. Good value for money on the deal that we got. Read Less
26 Helpful Votes
Sail Date: March 2017
I enjoy the short coastal cruises offered by Cunard. They allow me to escape from my otherwise busy schedule. The uncrowded feel of an ocean liner rather than the glitz of a cruise ship is the most appealing aspect of the Cunard offering. ... Read More
I enjoy the short coastal cruises offered by Cunard. They allow me to escape from my otherwise busy schedule. The uncrowded feel of an ocean liner rather than the glitz of a cruise ship is the most appealing aspect of the Cunard offering. Activities such as movies, lectures and deck sports are well conducted and schediled so that all can participate. Dining in the Britannia restaurant is always a pleasure and the optional dining times offered by the Britannia Club is very convenient. The King's Court buffet offers good food but the variety could be improved. The food at the Veranda restaurant is great however the lighting of individual tables is terrible. We had to use our phone flashlights to read the menu! Check on you table prior to your arrival time. Boarding in the priority line is always easy. However I felt sorry for those who had to line for hours as everyone arrives at the same time. I suggest that all cruise lines follow the Royal Caribbean practice of clearly allocating a boarding time window and ONLY allowing those passengers through in their allocated time frame. My boarding of the Ovation of the Seas at the same terminal in mid February was truly 10 minutes from kerbside to cabin without any priority line. Read Less
21 Helpful Votes
Sail Date: February 2017
We booked this cruise to celebrate a 40th birthday and our 20th wedding anniversary for myself, husband and our 3 year old son. We loved the refined, elegant, beautiful decor, the attentive and friendly crew and the food was excellent. ... Read More
We booked this cruise to celebrate a 40th birthday and our 20th wedding anniversary for myself, husband and our 3 year old son. We loved the refined, elegant, beautiful decor, the attentive and friendly crew and the food was excellent. I have to commend Cunard for their recruitment process because the crew were all wonderful. Our cabin steward, Maribeth, in Princess Grill Suites was fantastic and took great care of us. We were on deck 8 and were very happy with the size and location of our stateroom. We left our room by 8am every day and it was always serviced and immaculate within 30 minutes. We used the spa, gym and hair salon most days and everyone was very professional, courteous and friendly and we loved relaxing in the bath house. My hair always looked great thanks to Nicolene. The food in Princess Grill was delicious and the service was impeccable. I have allergies and was well catered for with a special menu and the food was always fresh, well plated and full of flavour. There was also a wonderful range of wines and John, our sommelier, always recommended the perfect accompaniment to our meal. All the crew in the Princes Grill (Raul, Julian, Sushant, Jeffrey) and Grill Lounge were first class. There wasn't much atmosphere in the Grill Lounge although it was fine for a quick pre dinner drink and the bar steward, Dipak was always pleasant and welcoming and remembered our names and favourite drinks. The onboard photographers were amazing and were excited to have a little kid on board. They were very patient with him and thanks to them, we have very special mementos of our cruise. I have been very ill and am due more surgery so it really means a lot to us to have such beautiful family photos and video together to remember our trip. For our first few days on board I took my son into the Play Zone and stayed with him so he could settle in, but he loved it so much, he was happy to stay there with the amazing staff. The kids club staff are all experienced, well trained and wonderful and took great care of the few kids who were on board. The kids club have a great daily programme, plenty of toys/books (which we can also borrow) and good indoor and outdoor play areas. There is not much for them to do outwith the kids club and we found some of the other passengers made it obvious they hated kids because he was made to feel very unwelcome in all the public areas. Kids do pay full fare so it is unfair they are expected to be confined to the kids club, which can be a huge challenge when it's closed, as there is nowhere else for them to go. We tried the games deck (croquet, lawn bells etc) but it's not really suitable for his age and the other passengers take this activities very seriously and competitively. Our son couldn't eat in Princess Grill because the woman at the next table constantly told him to shut up and would jump out of her chair, waving her arms and dramatically hitting the ceiling if he made the slightest sound. Her behaviour was borderline aggressive, which actually made him noisier, as she would upset and frighten him. After 2 days we stopped taking him there and the staff very kindly had his food delivered to our stateroom. Another woman next to us threw her plate down in disgust on our first night, shouting "I paid a lot of money and I expect better". Our child was far better behaved than some of those entitled, petulant passengers. I heard so much rudeness directed at the crew around the ship, which upset me and some of the passengers complained about everything little thing. It did spoil our holiday not being able to eat together as a family. My husband would eat breakfast and lunch in the grill alone while I took my son to Lido as it was easier to avoid confrontation with the rude passengers. Thankfully my husband and I could eat dinner together while the kid clubs ladies entertained our son (Play zone is closed during breakfast and lunch). We would watch from our dining room window as the kids club whizzed past us in the deck below racing in the Little Tikes Cars. The ship does cater more for elderly passengers and many of the daily activities didn't appeal to us. The average age on our cruise was 74 and they already had 7 deaths by natural causes in the previous 2 months. The library is exceptional with a great range of books which helps to pass the time. Some of the behind the scenes tours are for over 16's and the kids club is closed at those times so we missed out attending those. We dined at 6.30pm so we could have our son in bed by 8pm, so we always missed the formal balls and the evening entertainment (which we didn't mind as we expected this to happen) but it was good fun dressing up for the formal dinners. We loved the midship bar for a quick glass of bubbly after dinner. We enjoyed all the shore excursions although they were a little slow due to a lot of passengers with mobility issues. On the tender port days it took forever to get everyone on and off the ship using the tenders due to wheelchairs and walking aids. The onboard shops were good although I was surprised there weren't more toys available to purchase given the amount of grandparents on board wanting to buy souvenirs for their grandkids. We were fortunate to have wonderful neighbours on our deck who made us all feel very welcome and many of the passengers will become lifelong friends. However given the cranky and selfish attitudes we experienced with some of the Cunard cruisers, I doubt I will sail on Cunard in the foreseeable future. There were constant arguments in the guest laundry over washing machines and 4 passengers at the world voyage Cocktail party were thrown off for fighting at the buffet table. We were constantly told how lucky we should feel to be on board even though we have travelled regularly many times as a family around the globe. It does seem like Cunard hide the kids away in the kids deck which encourages the idea that this is an adults only cruise ship. There are regular activities for solo adult travellers around the ship, who also have separate dining areas, so perhaps this may be an idea to extend to families too considering our kids will be your future cruise passengers. Read Less
14 Helpful Votes
Sail Date: February 2017
Always wanted to cruise on Queen Mary 2 and experience the legend, Cunard and the past splendour of a transatlantic ocean liner. It was also my first cruise. Sailing from Sydney to Tasmania - return seemed a good way to enjoy this ... Read More
Always wanted to cruise on Queen Mary 2 and experience the legend, Cunard and the past splendour of a transatlantic ocean liner. It was also my first cruise. Sailing from Sydney to Tasmania - return seemed a good way to enjoy this experience. The QM2 sailed from Sydney to Port Arthur, Hobart and return to Sydney. From the moment you board QM2, you are taken to a past luxury and the best of British sailing history. The ship is truly large, beautiful and an experience to do at least one in your life. Staff were always friendly and always able to help you. Service is a hallmark of the QM2, so is the dining experience and entertainment. Tenders to Port Arthur were well organised and presented with no problems. Major Likes: The Veranda Restaurant - you have to book early to dine at this signature restaurant, but the service and meals were truly wonderful and the price extraordinary value. Food at all the ships dining establishments was good. Entertainment was refined and so was dressing formal. Everything about QM2 is grand. Things to be aware of for maiden passengers: QM2 is not really a shopping mecca. There is a handful of stores and except for the two stores, the others are very upmarket and expensive. Also be aware that when buying on ship (like all ships), they pre-approve funds from your account and it can take 7 to 10 days to clear from your account once the bills have been processed. Read Less
9 Helpful Votes
Sail Date: February 2016
We booked this World Cruise segment from Sydney to Hong Kong the day Cunard opened up the books a year and a half prior to departure. Having cruised on QE and also on QV before we knew what to expect but Cunard makes their World Cruises ... Read More
We booked this World Cruise segment from Sydney to Hong Kong the day Cunard opened up the books a year and a half prior to departure. Having cruised on QE and also on QV before we knew what to expect but Cunard makes their World Cruises always more special. The guests on this segment were overwhelmingly Australians with Brits, Germans and Americans also strongly represented. A port call scheduled for Cebu (Philippines) was cancelled prior to departure with an unclear explanation that suggested some security issue. Puerto Princesa was substituted and turned out to be quite acceptable. We were lucky with the smooth seas throughout and generally sunny and warm weather. There were about nine days at sea which nicely augmented the port days. Shore excursions were a mixed bag as is usual on most cruises, some very good others not so much. We took most of our dinners in the Queens Grill and were rewarded with uniformly excellent food and service as were the two dinners we enjoyed at the Verandah Restaurant. Most of our other meals we ate at the Lido and they were quite adequate. Having the Grills upper deck available to us for lounging and sunbathing was a nice bonus. Disembarkation at Hong Kong's Ocean Terminal was confusing but we did manage to make our way through the shopping mall to baggage claim. The only fly in the ointment was the disappointing quality of the ship's dancing troupe which has not improved since we last saw them three years ago. Over all, however this was a wonderful experience. Read Less
Sail Date: March 2015
Well, i would normally not write a review for such a short cruise on such a well know ship, but feel i must after whats been said lately. This trip was for a birthday present for some one who has never been on QM2. The three of us ... Read More
Well, i would normally not write a review for such a short cruise on such a well know ship, but feel i must after whats been said lately. This trip was for a birthday present for some one who has never been on QM2. The three of us arrived at the dock early, due to the flight from home and checked in our bags at 11am, we were escorted with help, due to one of us being in a wheelchair up stairs to the check in counter. The people behind were very friendly and we were checked in within 10 minutes. On boarding the ship I was acknowledged as being a return guest, nice touch. We went to our cabin, suite 10056, I found it very clean and neat, overall in very good condition, a little rust on some of the metal work on the balcony but very small and limited. The bathroom was so clean it looked as if it had been retiled, plenty of all we needed in towels and toiletries. Down to lunch in the Princess Grill restaurant, we were met and escorted to our table, with staff pushing the wheelchair for me. I had requested a table for four that was wheelchair friendly and our table was perfect. The service was perfect, the food great, the wine prices still amazingly good, something at every level, that would suit every budget. The coffee as usual is fairly average and they did seem to have trouble knowing what a single expresso was a couple of times, but what we drink in Australia is very different from elsewhere on the planet, so you just have to make do. Th ship itself looks as good as ever, this is my fourth time on QM2 over the last five years and i was amazed at how good it looked, only very minor wear and tear. If you consider it is floating on the ocean, vibrating constantly and has 4000 plus people on it, (staff included), it looks remarkable. Disembarkation in Adelaide was painless. Overall the trip exceeded my expectations, after reading so many bad reviews i went expecting the worse, and was very happy with what I found. Cunard staff also went out of their way to help me and my guests, were very friendly, i never once encountered a "grumpy" staff member. The trip ended up being the perfect Birthday present. I look forward the next time.   Read Less
1 Helpful Vote
Sail Date: March 2014
Sydney - Sydney... Royal Circumnavigation of Australia 19th February - 14th March Category Q5 Suites 10074 and Q1 9069 ( Sandringham Duplex ) It was the first time I have been on a cruise in over 20 years and the first ever cruise for my ... Read More
Sydney - Sydney... Royal Circumnavigation of Australia 19th February - 14th March Category Q5 Suites 10074 and Q1 9069 ( Sandringham Duplex ) It was the first time I have been on a cruise in over 20 years and the first ever cruise for my wife. From the time we embarked to disembarkation it was one of the best most luxurious holidays I have ever had. The Queens Grill is best described as the equivalent of first class. The suites were very comfortable with king bed, walk in wardrobe dressing table, living room, large balcony, large bathroom, bar/ kitchenette and butler service. Dining in Queens Grill was exceptional with anything you could want Caviar, foi gras, truffles, head waiter would cook whole Dover sole, Chateaubriand, beef Wellington, duck a l'orange, lobster and crepe Suzette at your table. The menu changed for lunch and dinner daily, all the finest ingredients you could ever hope to eat. The passengers in general would have average age of 70 we were among several couples in our 50's and there was a lady on board who celebrated her 101st Birthday. The entertainment was fantastic with two huge theaters and Ballrooms and numerous bars and pools to enjoy. The musicians entertainers and speakers were all of the highest standard and most interesting. Sir Jackie Stewart (Ex Formula 1) was an example of one of the speakers on board and was just inspirational. The planetarium is also not to be missed. The ports and excursions around Australia and Bali were fantastic and very well organised. The last two days of our voyage were spent in the best suite on the ship Q1 Sandringham Duplex suit two floors of luxury. Ground floor has entry foyer, butlers pantry, guest bathroom, study, library, huge lounge room, dining room and of course the huge balcony overlooking deck 8 band area and pool. After mounting the beautiful staircase you have exercise bike and binoculars on landing the master suite with two walk in wardrobes each side of the bedroom and massive bathroom with huge roman bath separate shower and toilets. All in all the best holiday ever and we have stayed in some of the worlds best hotels and resorts.....nothing compares to the luxury that the QM2 can offer. Read Less
14 Helpful Votes
Sail Date: February 2014
My wife has never set foot on a Ship. If I was going to get my wife interested in cruising it had better be comfortable and luxurious. Answer book a cruise first class on QM2. We spent the better part of the voyage in Q5 Queens Grill ... Read More
My wife has never set foot on a Ship. If I was going to get my wife interested in cruising it had better be comfortable and luxurious. Answer book a cruise first class on QM2. We spent the better part of the voyage in Q5 Queens Grill and for last 3 day Q1 Sandringham Suite. Just sensational. The dining breakfast lunch and dinner in Queens Grill is without parallel you could have whatever your heart desires from caviare to truffles, fois gras etc. etc.. The wine list amazing and the service just impeccable. We may have been among the youngest couple on board but had an absolute ball the whole time. We loved getting dressed up. Putting on Black Tie and evening gowns for the formal nights. Loved going to the Commodore's Club bar for drinks and then into Churchill's for Cigars and port. Made some great friends and, met many interesting people. The acts the shows the speakers were all world class entertainers. Sir Jackie Stewart was guest speaker and we took over his suite when he disembarked in Melbourne. The Sandringham Suite was opulent and enormous on two levels with king size bed overlooking the stern and out to see just amazing. Down stairs the lounge and dining room all with massive balcony the perfect place to party with friends we had made on board for our last two nights. I can honestly say, it was the only time that after getting back from holiday we wanted to stay on board and keep going. Read Less
1 Helpful Vote
Sail Date: January 2014
My husband and I were first time cruisers and therefore did not know what to expect. We embarked at Cape Town where there was a little delay, but everything went very smoothly. Our cases were brought to our cabin and the stewart was very ... Read More
My husband and I were first time cruisers and therefore did not know what to expect. We embarked at Cape Town where there was a little delay, but everything went very smoothly. Our cases were brought to our cabin and the stewart was very helpful. We did not share a table in the dining room but people around were very friendly. We were served by two very friendly waiters and nothing was too much trouble. Infact all the staff in the resteraunt were very helpful. The food in the Britannia resteraunt was fantastic, plenty of choice and well presented. There was so much to do on board. The library was excellent, so much choice. The entertainment was very good. There were some acts which were not quite as good but on the whole there was something for everyone. The bars were excellent, staff were eager to serve and friendly. We attended talks by Jackie Stewart and Max Hastings which were very entertaining. We loved the Cunard Celebration talks, learning the history of Cunard. Our cabin was large enough and very comfortable. I would give the QM2 10/10 and can't wait to embark again.   Read Less
1 Helpful Vote
Sail Date: February 2013
My husband and I have just had the most wonderful cruise from Sydney to Singapore leaving Sydney 24th February. After a miserable week of wet weather in all ports in Australia, we headed for Manilla. From Manilla to Shanghai, Hong Kong, ... Read More
My husband and I have just had the most wonderful cruise from Sydney to Singapore leaving Sydney 24th February. After a miserable week of wet weather in all ports in Australia, we headed for Manilla. From Manilla to Shanghai, Hong Kong, Vietnam and Bangkok it was beautiful clear sailing. I unfortunately had to use a Walker as I am booked in for a hip replacement in a weeks time and was traveling in a lot of pain. I didn't have to say anything, staff were very observant and were so kind to me, if it wasn't for them my cruise would have been so much harder,even going ashore or having to use a tender was so much easier because of the care given by the crew. I only had one grouch, the whole system of how the Queen Victoria runs is amazing, it makes you feel like a Queen yourself, the organisation that is done in organising the tours, the paperwork, the news every night from your home Country, just everything is so organised and at your fingertips just when you need it. The Dining Room experience is truly amazing from those beautiful afternoon teas in the Queen's room to the dining room each evening with everyone elegantly dressed, the service and the food was first class with such interesting menus. Breakfast and Lunch was equally the same. Every night in the Theatre was an amazing first class show which was something to look forward to every night. A particular highlight was the 'Sake' dinner which we attended in the Todd English Restaurant, wonderful food and interesting Sake wine in a fabulous restaurant. My husband attended his art classes every sea day and thoroughly enjoyed them. I want to thank the staff at Cunard who obviously work very hard to make every passenger have a wonderful time, if it isn't for them it wouldn't be half as good. Ports of call were great, especially overnights in Shanghai and Hong Kong, Manilla was a surprise, had a lovely tour and find it a very interesting and beautiful place. Shanghai on the bullet train was a wonderful trip. Bali was okay if you do a tour in which we did up in the mountains and it was a lovely day. I said I had one grouch. I used to cringe when I would see passengers getting in the pool with out showering. There are showers on each side of the pool and there is a notice to shower at the end of the pool, it is in small print and nobody reads the signage. Because we have these ignorant people in the world and to the health of fellow passengers and I wonder if Cunard could put in print on the glass that surrounds the showers to please shower before entering the pool. Thankyou Queen Victoria for yet another well organised voyage. Read Less
2 Helpful Votes
Sail Date: February 2012
We have just returned to reality after spending 22 wonderful nights on Queen Mary 2 as she circumnavigated Australia during her 2012 World Voyage. Embarkation: The QM2 docked in Sydney at the Garden Island naval base and therefore ... Read More
We have just returned to reality after spending 22 wonderful nights on Queen Mary 2 as she circumnavigated Australia during her 2012 World Voyage. Embarkation: The QM2 docked in Sydney at the Garden Island naval base and therefore passengers were embarked and disembarked at Wharf 5 Darling Harbour. Arriving at Wharf 5 we received our boarding card relatively quickly and, despite being given the wrong one by the attendant, managed to pass through customs and board the catamaran (that would take us to the ship) within a reasonably short period of time. The catamaran ride from Darling Harbour to Garden Island was a lot of fun and provided many excellent photo opportunities of the Sydney Harbour Bridge, Circular Quay and the Sydney Opera House. Upon boarding the ship we were directed to the Queens Room where we handed over the credit card and were provided with our room swipe key. The whole process probably took no longer than an hour and a half (including catamaran ride) and I thought Cunard did an excellent job. The stateroom: We'd booked a Princess Grill suite and were impressed with the new decor (following the Nov 2011 refit) and the cleanliness of the suite. The new carpet, bedding, fabric on the sofa & chair and curtains all looked wonderful. Having now seen a variety of staterooms on board QM2 (from Queens Grill down to an inside) I can honestly say that the Princess Grill suites enjoy the best location (deck 10 - not too high and the view not impacted by the lifeboats) and have an excellent floor plan. There was enough room for us to store three large suitcases and multiple bags along with what seemed like a ton of clothes. The bathroom is very large (includes bathtub) and can easily accommodate two people at once without feeling the slightest bit claustrophobic. The balcony is very spacious and includes proper steamer chairs (made of wood). We spent 22 nights in this suite and enjoyed every minute, the bed was so comfortable and the sheets and pillows were lovely and soft. Our suite was kept very clean by our steward who did a good job cleaning and maintaining it every day. The restaurant: We ate in the Princess Grill and enjoyed open seating on a table for six. In addition to the daily chef's specials (which change daily) there is an a la carte menu which had some wonderful dishes on it such as Duck a l'orange & Dover Sole. The food in the Princess Grill was excellent. Each day for breakfast, lunch and dinner we enjoyed wonderful dishes that were cooked perfectly and always arrived at the table at the correct temperature. Ordering off-menu was never a problem and all of my requests were met (some with very short notice). During our voyage we decided at one point to only have desserts that were flambeed at the table, our head-waiter was excellent and came up with suggestions for flambeed desserts we hadn't thought of. During the 22 night voyage there were a couple of dishes I didn't care for (nothing wrong with them - I just didn't care for them) so I simply sent them back and ordered something else. The staff genuinely cared whether or not we enjoyed our meals. On the rare occasion we didn't eat everything (too full) they made enquiries to ensure that everything had been to our satisfaction. One of the pleasures of dining in the Princess Grill, in addition to being able to dine at whatever time you like (within the restaurant opening hours), is that you have the same waitstaff for each meal. This means that they quickly learn, and remember, your preferences, which means you no longer have to ask for your preferred breakfast tea or bread roll - they just appear. On our last day we tried Todd English for lunch and were quite disappointed. The three of us all thought the food was nothing special and the service perfunctory. I remember a post on the Cunard boards were someone said that the way to have a Grills experience on a budget was to book a Britannia stateroom and eat at Todd English every night. Having now experienced Todd English, I can, with confidence, categorically reject this suggestion as the food and service is a thousand times better in the Grills. Afternoon tea was wonderful, every day we'd enjoy tea with cakes and scones in the Queens Grill lounge. The offerings were always delicious and the service excellent (with one exception on one day). The service on board: Truly outstanding. The staff in the Princess Grill that looked after us were excellent. Our head waiter, two waiters and junior waiters were all consummate professionals and their attentive service made each meal feel as though it was a special occasion. We couldn't have asked for more, the service truly was exceptional. Outside of the Princess Grill the excellent customer service was maintained throughout the ship. Each staff member we passed acknowledged and smiled at us. The staff in the shops were friendly and knowledgeable. From the deck attendants on the Grills deck (11) to the friendly bar staff in the Commodore Club, all of the staff on board were excellent. Throughout the ship the staff would remember us and what we regularly ordered; this includes Sir Samuel's, The Commodore Club and the Queens Grill lounge. The excellent service was replicated throughout the ship - in the Grills and everywhere else. Tendering operations & tours: The three tender ports on our itinerary were the Whitsunday Islands, Cairns and Bali. The tendering process at Cairns and Bali were well organised and when rough weather struck at Cairns a catamaran was provided by Cunard to prevent further guests from getting seasick. We did get seasick whilst on a catamaran from the Whitsundays to the Great Barrier Reef however this wasn't a Cunard tender ride as such. If Cunard offers this tour again they should advise passengers to take seasickness medication prior to going on the tour. All the tours we went on were well organised and reasonably priced. Entertainment: We didn't see as many shows as we should have done. We enjoyed watching the Cunard singers and dancers, they are excellent and put on a great show. The other entertainers that we saw were okay but nothing to write home about. With regards to the lecturers we enjoyed very much the lectures by Chris Frame and Dr Denny Whitford. There were other lectures on board but we never attended their lectures (we didn't hear glowing reports from those passengers that did attend). Nightlife: Whilst we don't dance we did enjoy watching the dancing in the lovely surroundings of the Queens Room. G32 continues to disappoint as it's not a nightclub in the traditional sense, what with there being a Caribbean band in residence. What you need to do is work out when the DJ is playing (usually 10:30 - 11:30) and attend at those times with your friends. Expect to see a nearly empty dance floor and no atmosphere (except on Abba night when the place is pumping and the dance floor is full). The music isn't current so you'll need to make lots of requests to the DJ. Once you've got your requests in, and they're being played, you can dance with your friends and have a good time. It's always enjoyable having pre-dinner or post-dinner drinks with friends in your favourite bar. Whether it's the Queens Grill lounge, the Chartroom or the Commodore Club there are plenty of really cool places to simply hangout and chat over drinks. We usually had pre-dinner drinks in the Queens Grill lounge and ended the night in the Commodore Club. The price of alcohol on board is quite reasonable and the staff are very helpful with suggestions of new cocktails to try. Shops: The revamped shops are looking great and there is a really good selection of perfumes, aftershaves and merchandise. Everything was reasonably priced and I was pleased to see that the so called 'tables of tat' were set up near the shops and not in the main corridor on level three. There is also a good selection of basics (white shirts etc) if you find you haven't packed enough. The photo packages are reasonably priced and they have some lovely albums you can purchase. There is also the option to purchase digital or print packages. Purser's desk & Grills Concierge: There were no issues with our interim or final on board account; everything was 100% accurate. We visited the purser's desk on about three occasions and each time they were very helpful and efficient. The Grills concierge was also very helpful, assisting us to cancel booked tours, book lunch at Todd English and also helping out with organising a drinks party in our suite by organising nibbles and complimentary champagne. One of our friends also hosted a drinks party in their suite and the Grills concierge sent out lovely invitations to the invitees. On board maintenance: The ship sparkled from top to bottom and we saw no signs of any lack of attention to detail with the maintenance of the ship. One of the vanity lights in our bathroom blew and our steward organised a replacement without us having to ask him to do so. Speaking of our steward he did a really good job of keeping our stateroom clean and tidy. We were always pleased with the job he did. The gym and spa: The gym is located forward on deck 7 and contains a large number of machines, free weights and treadmills. I never had to wait for a machine and found it to be very well equipped. The Canyon Ranch Spa is also located forward on deck 7. There are spa packages you can purchase and these are very good value which also give you free access to the spa facilities for a set number of days. The spa itself is well equipped with various saunas, spas and a large pool. It was very relaxing using these facilities. The Canyon ranch staff who provided the various treatments we purchased were very professional and friendly. Disembarkation: We waited in the Chartroom until our number was called and exited the ship to find that our bags were waiting in the passenger terminal. Pleasingly they only had the bags for the number that had been called so we found our bags really quickly. There were plenty of trolleys available and once we passed through customs we were pleased to see that there were plenty of taxis waiting.Cunard was organising everything so that there were no big queues. A very smooth disembarkation. Complaints: Just one. I lodged a complaint at the Purser's desk and spoke with the Princess Grill maitre d' about it (as it occurred in the Queens Grill lounge) and I was very pleased with the way the maitre d' handled and resolved the situation for me. The maitre d' followed up with me that evening to advise me on what action he'd taken and include me in the decision on the final outcome, which I really appreciated. Because of the excellent manner in which Cunard resolved this matter for me it was no longer an issue and I continued to enjoy my cruise. I won't judge Cunard on the actions of one employee but I will judge them on how they responded to and resolved my complaint (and whether I feel I am genuinely being listened to) and in this respect I was entirely happy (and very impressed to be honest). Overall: This cruise cost a lot of money and as far as I am concerned every cent was well spent. We had a wonderful time on board and met some lovely people. The food and service was excellent and ship itself is a dream - so stable and magnificent. Paying extra for the Grills is worth it in my opinion. As one of our waiters said to us "The service is good everywhere but in the Grills it's just different". And I agree, the service is excellent everywhere but we were made to feel very special in the Grills and I appreciated that. If you're looking for a special cruising experience with wonderful food and attentive service, and you enjoy dressing for dinner and being surrounded by like-minded people, then you can't go past Cunard. If you're having a bad time on board Queen Mary 2 then you must be really working at it. Read Less
1 Helpful Vote
Sail Date: January 2012
Cruising on the QM2 was such a treat! It was exciting to be on such a large liner as the moments of boredom were few and the wonderful experiences memorable. Overall I would say I'd be thrilled to sail on the QM2 again and look ... Read More
Cruising on the QM2 was such a treat! It was exciting to be on such a large liner as the moments of boredom were few and the wonderful experiences memorable. Overall I would say I'd be thrilled to sail on the QM2 again and look forward to the opportunity. The food was mostly of a very high standard and the entertainment more hit than miss. We loved the atmosphere of the Britannia Restaurant -but we didn't like the fact that you eat with the same people for the whole cruise. Why do some cruise ships do this? We were lucky, as after changing tables once ( the whinging from one perpetual whiner became unbearable!) we settled in with a nice crowd for the rest of the trip. The table and wine service were wonderful. No complaints in this restaurant. We loved the 'speciality' Lotus 'restaurant' too and the maitre 'd's in both restaurants were simply marvellous! The only complaint would be the design and layout of the 'family' restaurant -the "King's Court". What an ugly mess this is! It looks more like some tacky shopping centre cafeteria and sadly there were times one had no other option for a quick bite but to try here. There is no excuse for the ordinary design of this large area and with a little imagination it could me made so much more stylish. There is little to make you want to hang around...it's strictly self service in every sense of the word. It really is an awful atmosphere! The 'Winter-garden' area near this is also a design nightmare! Like some creepy forest where Hansel may have strayed from Gretal deliberately! Still, when the main options are so grand one can largely avoid these two yukky areas. Accommodations are as you would expect - stylish and well presented with wonderful cabin service. Avoid rooms on the 4th floor above the Queen's Room as you will be kept awake until 1am by the dance band music which permeates the floors and goes right into your stateroom. An unforgivable design fault that should be brought to passenger's attention before they book. Having been allocated a new room for the second leg I had to endure this for over a week and since the ship was full there was nothing they could ,or would, do about it. I found this fairly shocking for a newish ship. The entertainment was largely excellent, though the movie options were very dated and , again, this is hard to fathom why. We loved the Planetarium and suggest that on port days more entertainment options be made available as many chose not to get off.The Commodore Club was a wonderful haven in which to enjoy pre or post dinner drinks, which, thankfully, were not over-priced. For Gay and Lesbian readers you may be pleased to know that, as with most cruises these days, there is a social hour - the traditional 'Friends of Dorothy' and this was also held in the Commodore Club, though at the ridiculously early time of 5p.m. Surely it would be more appropriate to make it closer to dinner times. The Royal Court Theatre lives up to it's name and is truly sumptuous! Some of the shows were fabulous. A couple a bit rough around the edges, but with acts flying in and out at various ports I suppose it's hard to ensure consistently high standards. Shopping options provided a wide range of goodies to buy and the prices were good too. The Art Gallery was a pleasant find and offered some wonderful collections to view with a sip of sparkling wine in hand. In conclusion I would absolutely recommend you treat yourselves to a cruise on the QM2. Even months down the track the wonderful memories endure! Read Less
11 Helpful Votes
Sail Date: February 2018
This was our first cruise since the ship was refitted in late 2016, just after we did the Cape Horn cruise on her. Some things are better like the Stateroom décor, the Carinthia lounge is a great improvement on the Winter Garden. I feel ... Read More
This was our first cruise since the ship was refitted in late 2016, just after we did the Cape Horn cruise on her. Some things are better like the Stateroom décor, the Carinthia lounge is a great improvement on the Winter Garden. I feel though that the Kings court is a great big miss. The cool white marble type décor is not in synch with the rest of the ship which has a warm colour scheme. With the shades down before service it is just a great white blob. There is no flow and people mill around, those selecting food with those looking to choose collide with those using the area to access 1 side of the promenade deck from the other. The seating seems to be much closer violating one's sense of personal space. The glass dividers separating the seating areas from the walkways have been removed. Whoever thought that putting a high table for 2 in the telephone booth was a good idea needs to think again, I also noted that with the age of the cruisers on board the high tables were used as a last resort. The specialty dining area in the evening prevents access to the Kings court from stairwell D, OK in good weather but when Force 7 winds closed the outside deck this was a real nuisance. I miss the glass elevators! Food in the Britannia was often cold and my fish was twice not only cold but had a hard layer on it as if it had been sitting under heating lights too long. the service was slow and the wine waiter was not happy to be questioned over the wine and not at all helpful the first night of the cruise. He did improve later. Have they cut down on staff, 3 times we had to leave before dessert and coffee to get to the 10.30. show. Embarkation went smoothly even if most passengers turned up early, we are Platinum so had priority . Disembarkation was also smooth. Other than the dining room the service was very good, the pursers staff were very helpful. We enjoyed all the ports but as we are from NZ we already knew them all. Hobbiton Evening Feast was magical. Special thanks to the port staff in Tauranga who took the time to retrieve my sunhat left on the shuttle bus and see it got onboard to the pursers desk. We will go on the QM2 again but will tend to avoid the Kings Court. Read Less
5 Helpful Votes
Sail Date: February 2018
The voyage was bought in August 2017 for a February-March 2018 Sydney to Sydney via NZ, 13 nights. The itinerary date above says Auckland 9 nights, wasn't an option as Auckland was off the itinerary anyway and we had two days in ... Read More
The voyage was bought in August 2017 for a February-March 2018 Sydney to Sydney via NZ, 13 nights. The itinerary date above says Auckland 9 nights, wasn't an option as Auckland was off the itinerary anyway and we had two days in Tauranga instead. I enjoyed the surprise birthday present in January and that followed through with the experience. From the Captain to the waiters and cabin staff, anywhere I saw a staff member in fact there was always a friendly acknowledgment. The Captain's meet and greet was slightly bewildering, once the photo was taken with the Captain we sat at a table for four and all of us were ignored by the waiters, it really was only a meet and greet with a not even drink at least. The cabin was smaller than I expected but plenty of storage and a very comfortable bed more than made up for that which I've read in other reviews. We had lovely companions at our table for six, attentive waiters who remembered small details. Milford Sound and two others were a spectacular sight, Dunedin was a self chosen itinerary where my husband went to the Speight Breweries tour very close to the Octagon and thoroughly enjoyed the experience. Plenty of shops and cafes kept me occupied until he returned. A visit to the Albatross Colony will be next on our list. Akaroa is a pretty port, approximately 65kms north of Christchurch, tenders required. We chose to book the bus to Christchurch and have a quiet day wandering around the CBD. The onboard documentary showing the Wizard and Christchurch Cathedral is totally out of date, maybe 20-30 years judging by the fashions. Nothing could prepare us for the damage done, almost 7 years to the day, by a strong earthquake. However, on a different channel on our television, the onboard travel advisor did make strong references to the damage inflicted so we weren't totally surprised, just overwhelmed by the sights in the CBD. Wellington is a beautiful city and a brief shuttle ride from the berth. We chose to visit Te Papa which was an enjoyable experience in a modern museum. The Cable Car in the heart of the CBD was a nice surprise with a view of the city and harbour. Two days at the Port of Tauranga was also a pleasant time, the advertised Port of Auckland experience is cancelled for the time being and the extra day in the previous port gave us the opportunity to visit Hobbiton, all Lord of the Rings fans would enjoy the walk around a well set out film set with enthusiastic and knowledgeable guides giving us an insight to various scenes filmed there. We chose the day trip, the evening trip involves a meal on site and I'm sure it is a super experience listening to others who came back on board later in the evening. Our second day was again perfect weather and we explored the town which was also a relaxing time. Others visited Rotorua for different cultural events which was interesting for them, we had already visited all the attractions across the Bay of Plenty region in our own time prior to joining the Queen Mary 2. Bypassing Auckland did not worry me at all, we have plenty of good memories of the largest city in NZ. The Bay of Islands were waiting for us, north of Auckland. Paihia is a small town of around 5000 residents and the gateway to the tip of NZ, plenty of various tours are available including deep sea fishing, diving, boat and cruise tours etc. We chose to visit Russell and, for ourselves, visit a beautiful little church and graveyard which gave us plenty of history of the region. For more history of NZ, a trip to Waitangi Treaty House was considered but we chose the launch trip, 20 minutes perhaps, to Russell instead. Personally, I did not want the voyage to finish, 13 nights passed too quickly and the experience for us both was most enjoyable. I imagine we shall join the Queen Mary 2 in the future, maybe we'll look at the other two Queens, for now we have memories of an almost perfect experience. Read Less
5 Helpful Votes
Sail Date: March 2017
We chose this cruise as part of a package tour and cruised to Sydney from Capetown. Most of the Phillipino staff were excellent, Some of the staff did a rotation in the buffet area and European staff came on board, they were not friendly ... Read More
We chose this cruise as part of a package tour and cruised to Sydney from Capetown. Most of the Phillipino staff were excellent, Some of the staff did a rotation in the buffet area and European staff came on board, they were not friendly and quite surly they were definitely not suited to this type of work and many looked as though the guests were an inconvenience. The food was very nice in the Britannia Room and the buffet although the Buffet area was a bit confusing as it is broken up into sections and different food in each part which caused the areas into these sections to be very crowded. Always there is crowding in the seating areas which is understandable. Everything on QM2 costs, unlike other ships for the price there should be a few inclusions, like the watercolour classes, and the craft classes, they would not have cost much to run.No complementary shopping bags as on Holland America, which I though a bit stingy. The emergency drill was poor, we had people wandering in areas they should not have been and staff a bit lax with it as well. I was pleased there was no emergency asthe discipline in organisation really was not great. The onshore organisation was poor and they should take a lesson from Holland America who do not expect people to line up and wait, they should have just handed out numbers and when the tender number was ready call the guests with those numbers I think all I think the QM2 relies heavily on their old reputation, and charges accordingly,a lot more expensive than ships like the Holland America Line . The QM2 really does not live up to the hype!. Read Less
7 Helpful Votes
Sail Date: February 2017
About 2 years back I developed a desire to sail on the QM2. 50% of my friends who had been on the QM2 loved it and 50% hated it. Because of this I chose a short 7 day cruise from Sydney, Australia down to Tasmania and back to Brisbane, ... Read More
About 2 years back I developed a desire to sail on the QM2. 50% of my friends who had been on the QM2 loved it and 50% hated it. Because of this I chose a short 7 day cruise from Sydney, Australia down to Tasmania and back to Brisbane, Australia, in February 2017. If it was not good, then I could endure 7 days. It was, in fact, very enjoyable. So much so, that we have booked two more cruises on the QM2. November around the Caribbean and 43 days in January 2018 from Cape Town to Brisbane. Our embarkation in Sydney was so quick and flawless. We were in our cabin very quickly. Far more efficient than on any of the other 14 cruise ships that we have sailed on. We had a balcony cabin on Deck 11. It was spacious and well laid out. We could not fault anything here. When we set out to explore the ship we were astounded by the size of it. Although it carried 2,600 passengers, because of the size, most lounge/bar areas were not at all crowded. Many lounge areas would only have 10 to 15 people in them. The service from every crew member was outstanding. The dining experience in the Britannia Restaurant was equal to any other cruise ship we have been on and we could not fault the quality of the food. The evening entertainment was quite good although we have experienced better on 2 or 3 other cruise ships. On the down side, there were 3 things that could easily be improved. There was always a long queue at the concierge desk due to only half of the service stations being manned at any one time. On the last two days of our cruise we had almost no hot water in our shower and on the last day we had NO shower water at all. Probably due to being on Deck 11. The first time I ordered two glasses of red wine it cost me US20. About $28 Australian. Money is not a problem, but, being Australians, we have an abhorrence to being ripped off. Which this certainly is. We bought no more drinks. So Cunard missed out by being greedy. Read Less
8 Helpful Votes
Sail Date: February 2017
The opportunity to travel on QM2 was too good to pass up and the 5 night itinerary afforded me the opportunity to travel in a Queens Grill suite. The itinerary was a round trip from Sydney, visiting Port Arthur and Hobart. Embarkation ... Read More
The opportunity to travel on QM2 was too good to pass up and the 5 night itinerary afforded me the opportunity to travel in a Queens Grill suite. The itinerary was a round trip from Sydney, visiting Port Arthur and Hobart. Embarkation was at Sydney's overseas passenger terminal at Circular Quay and went smoothly, but there was nothing special as far as Queens Grill privileges was concerned except to bypass the general queue, which is always nice of course. The staff here are always friendly and helpful and this embarkation was no exception. Stepping aboard the ship was very exciting but unlike Celebrity Suite class there was no one to greet you or direct you to your suite, or take you too a lovely club to wait for your cabin and enjoy a drink. There was however, a lift attendant to control the massive queue waiting to go up to their cabins. It turns out the lifts at stairwell B can best be described as Bijou, so I gave up and used the stairs. My Grill suite was 9002 at the front of the ship. On opening the door I was delighted. Very tasteful. Plenty big enough for me, with a large bathroom, whirlpool bathtub and lovely bar area. The balcony was generous with 2 wicker chairs, and the benefit of this cabin's location was that there was no lifeboat or tender blocking any view. You do however get a fair bit of noise when the tenders are launched. There was also a rattle noise from a mysterious spot noticeable at night, but it didn't disturb me too much. Bed and linen were lovely. Lovely bar set up. Champagne and Godiva chocolates a lovely touch. A note for less agile people the bathroom is shower over tub and the tub is deep. I dined in the Queens Grill. I was expecting great things of this and was somewhat disappointed. Same food as Britannia restaurant. A table right at the serving area nowhere near a window. I was expecting individualised treatment. Having said that, the waiters were delightful, most of the food was pleasant, and the company at the table lovely. The head waiter was almost invisible. Luminae on Celebrity is far superior. I also used Carinthia Lounge for lunch and found it to be very pleasant. Barely used Kings Court. I loved Sir Samuels, Veuve Cliquot bar and the Commodores Club. The drinks selection was classy and amazing, and hot chocolate to die for. Excellent coffee too. Service. If you want Joie de Vivre and chatty service this ship is not for you. Most of the service was very discreet, some of it was just plain surly. If this had been a longer trip I know some of the crew would have opened up more. My butler and attendant were lazy. I usually leave a generous tip, not this time. No interaction with them at all. Wine and food waiters in the Grills were gorgeous. I didn't bother with the Concierge lounge as the concierge was surly and it offered little in comparison with offerings on Celebrity and Royal Caribbean. I would not recommend Queens Grill if you are looking for added extras as they just aren't there. Pay as you go in the Grills Lounge. Much prefer Michael's Club on Celebrity. No tender priority either. The ship itself is gorgeous and beautifully maintained. A real pleasure to sail on her and her solidity is beyond question. The Cunard history is a treat to soak up.the library and bookshop are delights I found too late in the cruise. There is a well appointed gym. Classy and genteel entertainment offerings. There is a board game corridor. I didn't use Canyon Ranch Spa. The ports were two of my favourite Australian places and we were greeted with fine weather. Port Arthur was a tender port and everything was run very smoothly. Lovely double deck tenders too. I didn't partake of any ship's tours. I would definitely cruise with Cunard again, as despite my niggles, it was a lovely experience and still felt special. I would probably choose an Interior cabin and just enjoy the facilities of the ship. For perks I will travel Celebrity. Read Less
21 Helpful Votes
Sail Date: March 2016
The best things: An elegant ship. Attentive service; staff frequently carried the meal trays for my elderly mother in the Lido, excellent room steward - Louie, MDR maître d against expectations managed to change our late dining to ... Read More
The best things: An elegant ship. Attentive service; staff frequently carried the meal trays for my elderly mother in the Lido, excellent room steward - Louie, MDR maître d against expectations managed to change our late dining to early (only booked cruise 2 weeks before departure) - I think he was sympathetic to my mother eating earlier. Entertainment; on our voyage The Fabulous Beatle Boys, Lisa Crouch and Chris Gable were excellent. Promenade deck; great for walking off those calories (gym was decent - an extra challenge when doing core strength exercises with a Swiss-ball when the ship is gently rolling!). Cunard insight talks were interesting. Not so good: Food in Lido and MDR ranged from so-so to very good. I wouldn't rate anything as outstanding in these 2 dining areas. Eggs Benedict in MDR was one of the worse I've had. Pork loin in MDR was dry and tasteless, however, the mains (entrees) were usually decent. Fruit in Lido was disappointingly poor quality given there's plenty of decent fruit in season in Oz at the moment. Lido had a daily smoothie, which wasn't on the MDR breakfast menu but they would get it for you if you asked. Could get smoked salmon for b'fast in MDR (but never saw it in Lido). Hot soups were consistently very good though. Had decent tasting lobster tail (smallish) & prawns (shrimp) at last formal dinner. Baked Alaska for desert was good. I liked the modest serving portions for dinner in the MDR (I'm sure some would disagree). Staff on purser's desk weren't the friendliest lot. Excursions Only did the Kangaroo Island food & wine tour; the honey farm, dairy and wine tasting were ok, however, I'd rather replace the eucalyptus distillery visit with a seafood stop. Odd moment Louie left us a "complimentary" bathrobe - gee, I thought Cunard was being incredibly generous. Then he said a few days later that it was meant for the subsequent passengers in our cabin and if he could have it back! Just as well I didn't try it on. I suppose one could've pushed back and said 'bad luck, I'm keeping it, it's Cunard's mistake", but that's not me and he was a great room steward overall. I also suppose Cunard could've said it was a mistake but in an act of good will you can keep it (was that a pig flying?). Anyway, laughed it off as one of life's odd moment - then got around to polishing off the complimentary blanc de blanc. Read Less
2 Helpful Votes
Sail Date: March 2014
Well, this liner had been on my bucket list for 10yrs. I must agree with several other posters, especially about it being a floating retirement home. They told us onboard that the average age is 75, we are in our mid 50's and very ... Read More
Well, this liner had been on my bucket list for 10yrs. I must agree with several other posters, especially about it being a floating retirement home. They told us onboard that the average age is 75, we are in our mid 50's and very active. Now, dont get me wrong, I like elderly people, but get between a buffet or something free and a senior citizen, and theres a transformation....Ive NEVER come across so many nasty, rude, pushy people in my life. As my hubby says, just because you get old, doesnt mean you get nice...lol Anyway, I digress. The cabin was nice and adequate for our needs....inside 4th deck aft. No noise at night, close to lifts. I always make sure I dont get a cabin under the entertainment or restaurants. Our steward was very nice, we hardly saw him at all.Our cabin was always clean, towels lovely and fluffy, lots of room for your clothes. We were assigned to the Brittania restaurant, 1st sitting. Our waiters were very friendly and attentive. The food was excellent, the drinks were very expensive. The shows were under par, except for a few external entertainers that blew our minds. We went down to the ballroom every night to dance. the band was good. The carribean band was awesome and really got the crowd going.....well, the ones under 60 anyway!!! one of the Ukranian waitresses was awesome, she brought us water without being asked when we were dancing, and was very friendly, unlike some of her collegues. The planitarium was good, if you could find a seat that worked. We saw 5 movies, which was something for us as on other cruises we never got to the cinema. Went to a series of lectures about the universe, they were good, read 5 books, slept a lot, read again, slept again.........getting the picture? not much in the way of entertainment, but I guess at 75+ all you want to do is sleep and maybe read...lol This was a real let down for us, as we are so active, we did get bored and were well and truly ready to get off. The shore tours were ok and expensive. We were 5 hrs late in Shanghai, due to fog...I know not their fault, but they should have offered eveyone a refund on their tours. We missed the gardens as they were closed by the time we got there, they took us shopping, the tower was moot as we couldnt see anything, they took us shopping again...didnt even get to the Bund.....all in all it was a $268US shopping trip, which we could have done for $78US. Not impressed as were 90% on the tour. All in all it was way under our expectations. Shes a grand old lady, but thats where it stops. There is a class distinction on the ship and at times I felt I was a steerage passenger. I would definitely not reccomend this cruise to fun loving Aussies or anyone under 70. I may one day go on her again when Im in my dotage, but even then I would probably not find much to do Read Less
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