Our first time on Cunard line, Queen Elizabeth, it will be our last, definitely no where near as good as what I expected.
The staff on board, we’re amazing ( but let’s face it they are working for tips) the staff who wore the white uniforms, didn’t even acknowledge you, they would look the other way or chat with the other person they were with so they didn’t have to acknowledge you.
The ...
Chose this ship since it was going through the panama canal, across the atlantic and on to the mediterranean.
Worst staff ever! most staff were incompetent at their jobs, especially reception and pursers office.
Many staff were outright rude! we have never seen such widespread rudeness on a cruise ship.
Room steward LOCKED ME OUT on my patio and then blamed the door (said it locked ...
The cruise was going fine and we were celebrating my husbands 70th birthday. It all turned very sour when we both contracted Covid. I tested positive first and my husband 3 days later. It then became a very distressing experience. I was escorted to my isolation cabin, passing several other guests along the way. I was initially placed in an Ocean View cabin but eventually moved to a cabin with a ...
In May we boarded the Queen Elizabeth for a cruise from Fort Lauderdale to San Francisco. Only after we embarked did we discover that there were active cases of Covid on board. Mask wearing was poor, social distancing weak and, worst of all there was no control of passenger and crew freely exploring each port of call. In sharp contrast to a cruise, on the same ship, which we took in October 2021 ...
Recently my wife and I took a 28-day cruise from Southampton to San Francisco. Covid-19 dogged the entire 9,615 nautical miles of the voyage.
Our troubles began even before we boarded Queen Elizabeth. Cunard demanded a certified negative antigen test dated no more than 24 hours before boarding. That meant finding a provider open on a Sunday – which we did eventually at a cost of £70. Not once ...
We looked forward to this cruise as it marked my retirement and my wife’s birthday, we had had to save for this one and had handed over our hard earned cash with pleasure we loved being cosseted by Cunard’s attentive staff. This would be the 12th or so cruise and our second 28 night cruise with them. So we knew what to expect. Lovely.
We joined the QM2 as scheduled following a Covid test each. ...
Like to be away over holidays & this cruise use to be wonderful
lst cabin - Royal Theater over my head. Vibrating dancing & music til 11 @ night
Hotel manager told me nothing can be done in a few days, they'll change my cabin
6 days later I was moved.
Moved to a lovely cabin w/a balcony.
Tv did not work.
No heat at night..it cut off & I had to sleep w/robe, socks & cover ...
The bad service was from start to finish Cunard talk about pride and quality and high standards please let me tell you Cunard are fooling themselves if they think this is true twice i went on the Queen Mary 2 and 2 times they break my suitcase on loading a great way to start the holiday wasting time at the Pursers desk
I am sure that there are many happy customers but that is when nothing goes ...
This was the first half of the 2016 world cruise. The main problem was the entertainment staff. There was very little organised activities, and those that were were aimed at 6 year olds! These included a craft activity of making rubbings of a dollar to remember you had been to the USA. Initially there were in excess of 50 plus wanting to do a craft activity, at the end of the leg there were three ...
We have just returned from the Caribbean Christmas and New Year’s cruise and can only say we were very disappointed. This had been out tenth cruise with Cunard on all of their three ships and can honestly say their standards have not only slipped, but slid quite away.
The daily activities was virtually none existent, take the bridge classes, Spa Ranch, pub quiz, bingo and minority group meetings ...