First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
This is the first time we have been on a Cunard ship so we had high expectations. Taking into consideration the ship is on a world cruise the ship is visually in very poor condition externally and this continues to the outside areas once you board the ship. Rust everywhere, ripped and filthy seating In all areas. The inside public areas are in better condition and are well ...
Went on this cruise for my late honeymoon with my wife. Service and staff was generally amazing, the team keeping the ship clean and serving the food in the Brittania restaurant were top notch. Afternoon tea was wonderful we went almost every day, and the gala nights were really nice. It's wonderful to still have cruise lines that keep things classy. The food that we got was great and tasted ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
Chose this cruise as it was a food cruise, didn’t realise when we booked that all the chefs dinners were going to be at large extra cost. Hence we didn’t do any as exchange rate Australian dollar to US $ is very poor. Have sailed on this boat prior to Covid and have no memories of anything to complain about. It seems they either can’t get staff or are just trying to save money. Took 20 minutes or ...
We chose to be in Queens Grill, in a cabin on deck 4 at the aft of the ship. Not our first time in QG but we were clearly trusting on hope over experience as our previous experience was very poor but time heals.
Our cabin vibrated when the ship was underway, and was impossible to sleep in on several nights of the cruise. I went to resolve this issue and was given a "sleeping cabin" in ...
My friend had previously taken several transatlantic cruises with Cunard many years ago and was excited to try their Panama Canal cruise, so I decided to go with her.
Cunard positions themselves as a premium cruising line and prices their cruises accordingly, with emphasis on dressing up for dinner, unfortunately the experience doesn’t justify the pricing.
It was billed as a regular cruise ...
We chose this cruise as it departed Southampton avoiding the hassle of a UK airport. Some things were good, cabin size and cleanliness. Some things were bad, the buffet was awful the food in general was pretty poor (think works canteen).The public areas were reasonably well maintained but the corridors and balconies were tatty. The ship had the feeling of a worn country house hotel. We had a good ...
We have cruised on the Queen Elizabeth and Queen Mary pre-Covid. We have very good experiences in our 30+ days at sea on those cruises.
On this cruise the ship looked lovely and was very clean. Our balcony cabin was very nice and the cabin steward was good. The food at the Golden Lion Pub was excellent.
However, that's where the positive experiences ended. I was disappointed with the ...
We chose this cruise because friends who live in the USA were boarding in New York and it was an ideal opportunity to meet up with them. The QM 2 is looking really tired but one can excuse that to some extent. We made a late booking so couldn’t get the cabin of our choice but really nothing to complain about our sheltered balcony cabin, plenty of storage and a comfy bed, our housekeeper, Hugo was ...