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219 Cunard Senior Cruise Reviews

We did enjoy the ship,how ever thought it lacked the wow factor. We enjoyed the QE last year much more. The ship seemed a bit higgle de piglle with stairs all over the place. Service was ok , but only ok over all. We have had better ... Read More
We did enjoy the ship,how ever thought it lacked the wow factor. We enjoyed the QE last year much more. The ship seemed a bit higgle de piglle with stairs all over the place. Service was ok , but only ok over all. We have had better on other ships and on ships with less star ratings. Ships Captain and Officers might have been on another planet,for what we saw / heard of them. When cruising around Easter Island no live commentary was given other than they were disembarking a sick guest. This even though they had lecturer staff onboard who could have made this very interesting. Ditto the food....it was ok. The staff running Brit/restaurant never followed up on complaints placed by other,s we dined with. Our waiters at dinner were good though. Kings Court, never had any staff offer to help guests with mobility problems, including my wife.Very poor. Shows did not match some other ships we have cruised on, again average shows for the most part really. Lecture,s some were in the main not to our liking, unlike the QE. However those that did interest us were ok. Our cabin 5099 was in a good postion and comfortable enough. The ship is due for a refit so was not A1 condition , but was kept clean and tidy by the cabin steward all the time. Shore trips, we did no ship tours as we had visited these ports a few month,s ago. Décor ...seemed odd to us with different carpet, pictures style's etc mixed up all over the ship. The ship gave us a smooth run across the South Pacific. Read Less
Sail Date February 2016
The many hours travelled from Melbourne to Valparaiso to join the ship were rewarded with a relaxed,first few days on board.Our cabin 6092,hada sheltered balcony and was excellent.Cleaning staff were very thoroughand welcomed us by name ... Read More
The many hours travelled from Melbourne to Valparaiso to join the ship were rewarded with a relaxed,first few days on board.Our cabin 6092,hada sheltered balcony and was excellent.Cleaning staff were very thoroughand welcomed us by name throughout the voyage.We soon discovered that QM2 offered a quieter,more reserved style of cruising,which suited us fine.However,while we were firstly happy not to have the obligatory Calypso band on deck,after 16 days we kind of craved it! We found lots of nooks and crannies to sit and read inside,but were disappointed that the outside areas were limited to mainly just deck 7.Deck 6 had a small area with a pool and deck chairs.Upper deck had plenty of space,but no deck chairs,just a lunchtime cafe.The observation deck at the bow was excellent for viewing,but again,no seating . The theatre shows at night grew to be more interesting,with magicians,comedians,acrobatic shows and themed groups-Beatles and Jersey boys.Sadly to say ,much more enjoyable than the shows the ships singers and dancers put on.We dined in the dining room every night (except one when we were ashore.)Totally enjoyed the food,the service,excellent wine list and our waiters were delightful.The meal sizes were elegantly small,but a mention to our waiters and an extra serving was added with no fuss.The shine of formal nights lost its lustre after about the 6th one-total of 9!-but we still participated,as did our 4 table-mates.We usually ate breakfast and lunch in the buffet,but did venture to the dining room for lunch when the menu suited us. Trivia was a staple pass time at the English pub - it was on morning,noon and night-all good fun! Karaoke every 4th or so night as well and a guest talent show one night.Lecture subjects were diverse and frequent,we sat in on 3 or 4.Afternoon & night time movies were varied and enjoyable. We only did 2 shore excursions booked through Cunard and both were very good,with informative guides and ran on time. We enjoyed our 22 days aboard and if the itinery suits,would have no qualms about cruising on QM2 again. Read Less
Sail Date February 2016
We travelled on Queen Mary 2 from Southampton to Rio, via New York, Fort Lauderdale, Amber Cove, Barbados and Salvador, from January to February 2016. The ship then carried on with her World Cruise. We thought the ship was mostly ... Read More
We travelled on Queen Mary 2 from Southampton to Rio, via New York, Fort Lauderdale, Amber Cove, Barbados and Salvador, from January to February 2016. The ship then carried on with her World Cruise. We thought the ship was mostly excellent throughout, although there were one or two worn areas of carpet and a cracked tile or two in the bathroom. The ship is due to go to Hamburg for work, when she returns from the World Cruise in May 2016, so maybe these tired areas will be improved then. Food in the Britannia Restaurant was good although some of the portions were quite small. Not to worry though; you could eat as much as you wanted in the self-service restaurant! Entertainment was of a variable standard. There were some very talented acts in the evening shows, but the traditional Brazilian dancers, for example, had people walking out of the theatre. Anybody can bang what looks like an old paint can and wiggle his or her bits around. Guest speakers included Celia Imrie, John McCarthy and Sir Tony Robinson. They were well-received, but I'm not sure if the American and European guests realised who they were! The 'Insights' lectures were varied and you could choose which ones took your interest. I found most of them very interesting. Movie shows were mostly poor. This wasn't just my opinion. There was usually a very small audience (as few as a dozen people at times). For example, there was a film, set mostly in the early 1950s, about a Russian, homosexual, serial child killer. Not quite the thing to cheer you up before bed! We lasted about 20 minutes before walking out, along with almost everyone else. When we raised this with the staff, we were told that they had to show the movies they were sent from ashore. Tours were okay, but as usual with cruise lines, very expensive. When they ran out of places for trips in Rio, they didn't put another coach on, so we went out into the terminal and got a similar one (minus lunch) for less than a third of the Cunard price, saving $250 between us! The ship was, as expected, very big indeed. It was really smooth going across the Atlantic, in very rough seas. Yes, you could tell you were afloat, but the movement was very subdued. We were impressed. Even though there were 2 and a half thousand passengers aboard, it was easy to find a place to sit and many a time, we were alone in an area. New York was fascinating, Fort Lauderdale was okay if you want to see the Everglades, Amber Cove was nothing to get excited about, there wasn't much to see in Barbados, Salvador was worth missing, but Rio was fascinating. What a contrast between poverty and affluence! Beautiful beaches and promenades, great shopping, Christ the Redeemer and Sugar Loaf Mountain.... and not a mosquito in sight! It's a pity we couldn't have stayed on for the rest of the trip. The ship's spending quite a bit of time around Cape Horn, which looks fascinating. However, we both intend to travel on the QM2 again, as soon as possible, so maybe we'll see it then! Read Less
Sail Date January 2016
This was our 3rd cruise on QM2. After many years of spending Christmas & New Year entertaining family and others, we thought it time we had a rest and enjoyed our Christmas without cleaning, cooking and all that goes with having a ... Read More
This was our 3rd cruise on QM2. After many years of spending Christmas & New Year entertaining family and others, we thought it time we had a rest and enjoyed our Christmas without cleaning, cooking and all that goes with having a house full over Christmas. We planned as 'seniors', a lovely holiday that meant for over 40 years we were spoilt. After arriving in the UK we had 5 great days for the very first time experiencing Christmas in London. The coloured lights the very cool weather, seeing we live in the tropics in Australia. What a thrill it was & what an experience. We finally caught a shuttle bus to Southampton and boarded the very beautiful Ocean Liner QE2. The experience of crossing the Atlantic during winter was a fantastic journey. Yes, it was rough and the seas were high and the winds were tremendous, yet the QM2 handled it all with ease. After visiting New York on the 7th day we headed to the Caribbean for the warmth and hospitality of the locals. We must say cruising at Christmas on QM2 is just breathtaking, the decoration on board, the excitement of being spoilt by the stall and officers. Just a beautiful memory that we will never forget. Some of the lovey people on board have now become pen friends we hope forever. New Years Eve was just something that will live with us forever.. We do not believe Cunard can top the effort they put into a our Christmas & New Years cruise. We highly recommend a cruise on a Christmas New Year Cruise on QM2. You will not be disappointed. Read Less
Sail Date December 2015
A bit painful to pen this, since QM2 deserves much better care than she is getting from her owners. First, the positive: we still found many things to love as we did on our very first cruise in May last year. Many public spaces still ... Read More
A bit painful to pen this, since QM2 deserves much better care than she is getting from her owners. First, the positive: we still found many things to love as we did on our very first cruise in May last year. Many public spaces still sparkling, excellent service from her crew and the magnificence of the ship itself. We had fantastic weather and many fun people on board. Also paid a maiden call to Amber Cove which was a very enjoyable stop. The port area is nice. There is also a well organized taxi line where you can get a driver for a short period or all day. We went into Puerto Plata to the Amber Museum and Fortelezza San Pedro with a fantastic driver/guide. For us, the best stop on the trip! Sadly, a number of things were out of order: planetarium not working; broken fixtures in the spa (including the steam room, at least one day); a foul sewage smell on Deck 9 permeating into the Commodore Club the entire two weeks. This last point for us was especially unfortunate as the CC had been our favorite spot on the prior voyage. Also - very disturbing - quite a number of the public restrooms were filthy (bits of paper on the floor; water all over the floor; urine smell in one case). Especially bad were those near the Britannia DR, Queens Room and G32. She also had a steering pod issue/fault which kept us overnight in Tortola. To be fair, Captain Oprey kept us very well informed. Still, it left us with a feeling that this beautiful ship is not being cared for by the suits in charge at Head Office. They also need to address the cleanliness issue pronto! We will not rebook on QM2 until after reading reports post her one-month dry dock. Read Less
Sail Date November 2015
Having been very disappointed with our QM2 cruise 2 years ago our expectations of Cunard were low. We were pleasantly surprised that in virtually all aspects this ship was good and it appeared to us that Cunard had got it's act ... Read More
Having been very disappointed with our QM2 cruise 2 years ago our expectations of Cunard were low. We were pleasantly surprised that in virtually all aspects this ship was good and it appeared to us that Cunard had got it's act together. The ship is beautiful with a great blend of Art Deco and early Cunard cruise style. Service was very good overall; in particular the staff in the Britannia dining room. Food was far superior to that on QM2 and virtually as good as Celebrity - our reference. The quantity, menu choice, flavour and presentation were all good. The balcony cabin on Deck 6 was just right although the bathroom wasn't quite optimal with inadequate shelf layout, short towel rails and rounded towel hooks specially designed so the towels fall off! The main cabin area was very good. Tea in the Queens Room was very enjoyable with superb service. Evening entertainment was good overall but the sound was as always too loud with many complaining about it. Embarkation and dis-embarkation were fine. Shore activities were average and as usual over-priced. The theatre lectures were OK. Read Less
Sail Date November 2015
It is with a little trepidation I start this review on a cruise. I have reviewed restaurants, hotels and attractions on TripAdvisor but when it comes to reviewing the whole package it is more daunting The review will reflect my own ... Read More
It is with a little trepidation I start this review on a cruise. I have reviewed restaurants, hotels and attractions on TripAdvisor but when it comes to reviewing the whole package it is more daunting The review will reflect my own likes and dislikes but I always try to be objective and reflect actualities. This is the fourth time I have sailed with Cunard and the third time on the Queen Victoria. When I first left college over forty years ago I worked for three years with P&O as an assistant purser so I know the cruise format from both sides. From the start I do believe the cruise is good value for money and is a excellent way of taking a vacation. However I have to qualify this as this time I went as a single traveler and this costs 175% of the normal fare. This made the trip much more expensive. It was for this reason I traveled in a B grade balcony cabin. In the past I have traveled in the Queen’s Grill Q1 and Q3 The cabin I will review later My main concerns were eating in the Britannia Restaurant and apart from the cabin there is little difference in what one receiver. In truth I need not have worried. There are quiet secluded areas in this restaurant and a single table in one of these was what I was allocated. The service was extremely good and I found the menu quite acceptable. I was permitted to “Mix and Match” within the menu and always found something to my liking. I was permitted to have a lobster main course as a starter and there was also Chateaubriand and Beef Wellington. I had the cheese course as well as a desert on more than one occasion and coffee at the table was most acceptable. I have seen reviews highlighting lack of choice and small portions but neither of these issues could I recognise. It would be impossible neigh unhealthy, to eat vast portions in a meal with that number of courses three times a day. I had no problem choosing dishes from different menu areas. I am sure if I had asked for more of a particular item it would have been provided but I do recommend it is always best to make friends with your waiter and head waiter. Doors open. If you want something, ask, don't whinge. The entertainment on this cruise was very good. Much better that the previous year. The singers and dancers were particularly accomplished. The girl dancers were better than the boys. There however was one little bearded guy who had fully mastered all the steps and sequences. If a step has a beginning , middled and an end or continuation most of the boys did not reach the middle let alone the end. With programmes like “Strictly” on the TV every night, people know about hold, core strength, spotting, isolation, step finishing and a great deal more. The “End of the Pier/Pantomime” brigade need to look to there laurels today when providing song and dance entertainment. In general I would commend this troop who provided a good solid show, well produced and with high quality costumes. Classical tastes were well catered for with a string quartet, harpist and pianists to entertain them plus comedians and other musical artists. The ports on this cruise were many, frequent, and various. The distance of some places from the port was a bit problematic , e.g. Florence and Pisa. The over night in Monte Caro was a pleasant addition permitting a night in an hotel on shore, dinner and the Casino. All of which were a great success and I have reviewed on TripAdvisor. Shore excursions are expensive and not really tailored for disabled passengers. I normally have a taxi. This is expensive but you can be taken right to the various places and waited for. The drivers are very knowable and usually speak good english. If you agree a price, durtion, and route at the start you should have no problems. Gibraltar is not necessarily cheap for quality items. I saw a watch that I know is £1750± in the UK boldly displayed for £2278. Be careful!! For what is provided this cruise i believe was good value for money I did however have a few niggles. On my arrival at the ship I had lunch in the Lido Restaurant. As it was a fly cruise I had be up since 6am that morning had nothing to eat except a tea and biscuit on the plane. I was endeavouring to normalise my insulin levels when I was attacked by a young lady trying to sell me a “Wine Package”. I said I was not interested as I have had one in the past I didn't believe them to be value for money. She was most persistent, even trying to sell me a bottle for that night, and offering to fetch a menu so I could choose what I was eating. ‘This would save me time as it was going to be very busy that night in the restaurant'. This whole episode was inappropriate, annoying and tacky. If I had not been so tired I would have made a scene there and then but did not. That evening , on my table was a bottle of “Cunard Still Water” with a card stating I could purchase for so many dollars. This again is tacky beyond belief. I had the jugged iced water for the rest of the cruise. I also believe still bottled water in the cabins should free. There were a couple of signs of cost cutting since the previous year. The ship’s pens are of a lower quality and the pool towels do not have the company logo on then anymore. I used the White Star luggage transfer facility. This is not cheap but worked very smoothly. On a fly cruise the baggage allowance is a bit problematic Read Less
Sail Date October 2015
We boarded at Athens on a incredibly hot day. Embarkation was swift and comfortable even though we were 3 hours early. We had a balcony cabin on deck 4 kept immaculately by our steward. Lunch we tried to take where ever possible in the ... Read More
We boarded at Athens on a incredibly hot day. Embarkation was swift and comfortable even though we were 3 hours early. We had a balcony cabin on deck 4 kept immaculately by our steward. Lunch we tried to take where ever possible in the Brittania restaurant because of the superb quality of the meals. Sat on table for 6 at late sitting and enjoyed the company of the other guests who had all cruised before and of course that meant lots of conversations on where and with which cruise were good. We found the entertainment in the evening mixed, not always varied enough for us. But there is plenty for everyone really. Athens was so hot reaching 100 degrees that we decided to take the hop on, hop off open bus tour. A tip well worth considering is the buses with roof shades and not completely open to the sun. Visited the Acropolis. Tip: If you are EU passport holder over 60 the entrance is only half price. No need to take expensive Cruise tours which can be rushed or too hot to enjoy. Next stop was Bodrum which is bussling with shops, tavernas etc. A good place to haggle for a bargain, it's what the shop holders expect. Santorini was next port by tender, which of course was well organised and fun . We used the cable car which is left of the landing area and cheap. There are a myriab of good and tacky shops and also cafes and restaurants for all tastes. Views here are amazing so take your camera to capture it all. Katakalon is another Greek stop for the ancient site of Olympia. We must say that we have been here on previous cruises so stayed close to the town also full of shops , cafes etc. A gala dinner was arranged to celebrate Queen Elizabeths long reign with Lobster and all the trimmings, it was gorgeous. We disembarked in Rome and stayed another 2 days as part of our package and had a superb end to our trip. Cunard are THE experts in cruising there can be no dought but we do find the wine and some spirits far overpriced. We often do our own research and found for example when we arrived in Salerno for trips to the Sorrento and Amalfi peninsula you are able to take a local comfortable ferry service to Amalfi, Positano etc for a few Euros which Cunard charge highly for. Saying that we realise some folk really do need to feel safe and relaxed when ashore. Disembarkation at Rome as usual was smooth and trouble free. So overall we rate this cruise 4 Star as the entertainment was lacking for us a little and wine and drinks overpriced and a 15% service charge is added as well. To sum up , beautiful Ship, superb staff in rooms and dining areas, evening shows lacking something, overpriced wine, lovely ports of call. We are already looking for our next adventure. Read Less
Sail Date September 2015
First, we enjoyed the cruise, as much for its amazing itinerary as anyhting else. The Greek and Turkish ancient (Greek/Roman) history that we learned so much about as kids, came to life. The ship itself is really nice, a good size, ... Read More
First, we enjoyed the cruise, as much for its amazing itinerary as anyhting else. The Greek and Turkish ancient (Greek/Roman) history that we learned so much about as kids, came to life. The ship itself is really nice, a good size, comfortable and with excellent spaces. Food in the dining room was first class, although the menu each night is quite limited and needs expanding by adding a few standard or regular menu items to be available every night. Wine is hellishly expensive, so much so that we hardly bothered to have any, other than what we took on board. Other drinks are also priced on the high side, but not as much as the wine. There were also no happy hours (disappointing). Entertainment was as good as most ships, the ship's dancers and singers are excellent and the majority of the guest artists were also very good. But, although we had a great cruise, we couldn't help by feeling that the ship's atmosphere is restrained, or reserved. Even the staff and the service provided by them seems soemwhat reserved. Maybe this is a Cunard thing, I can't say for sure as this was our first Cunard cruise. But we couldn't help feeling that the cruise, although for enjoyment, was not for fun! One of the issues is the requirement to wear a jacket every night at dinner, sometimes it just isn't worth the bother, especiailly if it's near to dining hour and you're still by the pool or you're late back from an excursion. Oh, one more thing, there is fixed dining only, no flexible hours for eating in the dining rooms. If you miss the dining time, it's up to the Lido for you! Read Less
Sail Date August 2015
I chose this voyage as a result of my travel agent suggesting it instead of just another long flight. This voyage was grand and outstanding, every detail was looked after in a Royal way. I have booked another voyage on this ship in 2017 ... Read More
I chose this voyage as a result of my travel agent suggesting it instead of just another long flight. This voyage was grand and outstanding, every detail was looked after in a Royal way. I have booked another voyage on this ship in 2017 for 26 days. The food was truly of Royal standard, the cleanliness of the ship, staterooms was beyond reproach. The booking process was very easy for myself and my travel agent, the embarkation was amazingly easy and fast. Disembarkation in New York was also easy . So much to see and do on board, I think I might have experienced half of what is offered. So much to do. I have been following the remaster of this ship and look forward to seeing her next year with so many changes and so much more to offer. This is not a "fun" cruise ship but a classy, sophisticated voyage ship. I must say not stuffy or overly formal, just enough formal time to enjoy. On my voyage, there where a number of young people, all of which where well mannered. Final thought, the cost is very uch in line considering what you receive! Read Less
Sail Date August 2015
This was one of those deals which includes 2 nights in Rome before embarking, flights and transfers at an attractive price + balcony cabin. I suppose corner cutting is going to happen and in this case it was that the flights involved a ... Read More
This was one of those deals which includes 2 nights in Rome before embarking, flights and transfers at an attractive price + balcony cabin. I suppose corner cutting is going to happen and in this case it was that the flights involved a change in Frankfurt outbound (hint: never accept that, it was dreadful) and in Munich inbound (not quite so bad but a long wait in Rome Airport was the pits). The hotel in Rome (Church Palace) was also a bit of a disappointment (see Trip Advisor review) We have only a Baltic Cruise with Holland America to compare, but the two lines seemed broadly similar, despite Cunard thinking that they are a touch superior. Balcony cabin was adequate but would have preferred a bathtub (HA had a last minute discounted upgrade which gave us a roomy cabin and bathroom (no such was available with Cunard). I got the impression that, even if discounted, the next step up with Cunard would have been horrendously expensive. Alcohol was outrageously expensive and I was unsure what the policy was (HA theoretically prohibited bringing bottles on board but, if consumed in your cabin, the alcohol they sold was about UK high street full price. Cunard was about double so I openly brought two bottles of bargain spirits on board at Barcelona and nobody stopped me! Now to the bit that has left us with a somewhat sour aftertaste. The daily programme offered to revitalise tired feet with a hot mud soak in the Spa 'at a nominal charge'. We had done a lot of walking around Rome, Florence and Barcelona so we took up the offer. Two very pleasant young attendants sat us down, placing our feet in warm water, coating feet and calfs with a mud preparation followed by a gentle massage which was very relaxing, lasted about half an hour and was, we thought, excellent value for a nominal charge. The nominal charge turned out to be $88 each! When we queried this with the rather supercilious spa manager, he said that we had had the 'full' treatment instead of the $29 foot soak. He clearly regarded us with contempt as though we were trying to get away with not paying the full amount rather than being the victims of a genuine misunderstanding. He offered us a day's admission to the spa (which we did not particularly want or have time to use). Although he 'noted our complaint' I am pretty certain that nothing will come of it - we would have settled for paying for just one. Moral of the story: like the minibar, leave the onboard spa alone if you don't want to get burned! Read Less
Sail Date August 2015
Embarkation very slow in Southampton but much better in Brooklyn, New York. This was our 4th journey on QM2 making a return journey and it was as good as ever. Attentive staff, good food in the Britannia restaurant and King's Court; ... Read More
Embarkation very slow in Southampton but much better in Brooklyn, New York. This was our 4th journey on QM2 making a return journey and it was as good as ever. Attentive staff, good food in the Britannia restaurant and King's Court; good entertainment mostly but not a fan of the Cunard singers and dancers. Quality of interior stateroom very good but would not recomd room 6222 as the 24 hour noisy kitchens are above. Films in Illuminations could be improved and sound from American produced films very poor. I don't believe either myself or wife have a hearing problem and the mumbled sound was unacceptable. We walked out of 3 films. The various guest speakers in the same theatre were all excellent. All in all very acceptable and we will be travelling with Cunard again very soon. Read Less
Sail Date July 2015
Okay, the QM2 is showing some age and the food isn't great, but still very good, but overall a nostalgic experience and I would do it again, (our 3rd time this time). There is nothing like it to leave New York aboard this ocean liner, ... Read More
Okay, the QM2 is showing some age and the food isn't great, but still very good, but overall a nostalgic experience and I would do it again, (our 3rd time this time). There is nothing like it to leave New York aboard this ocean liner, (not a cruise ship!). Some thoughts: Cabin on Deck 5 was fine, (with "in-hull" balcony). Deck 6 which is same accommodations is directly below the "promonade deck" which can be a little noisy with people using it for walking, etc, No complaints about service- excellent! Activities such as guest lecturers, dancing, (largest dance floor of any ship with a full orchestra with vocal)- great!. Food above average and I was surprised it was this good from my experience on the last 2 crossings we did- no complaints, (maybe I went in with low expectations). Todd English worth going to- excellent. Indian specialty restaurant in the "Food Court" okay, nothing special. This ship was not crowded which was enjoyable- never stood in line, etc. Complaints: My wife said the bathroom had a "musty/moldy" odor- I didn't notice it. She also said the slot machines did not pay off at all, (but what's new?). For anyone who has not made a trans-Atlantic crossing on the QM-2- do it! We will be back! Read Less
Sail Date July 2015
We've discovered over the years that the best way to cross the ocean is by ship. Comparing the QM2 with a cramped aluminum tube, and remembering that the QM2 includes lodging, food and entertainment for a week, it actually comes out ... Read More
We've discovered over the years that the best way to cross the ocean is by ship. Comparing the QM2 with a cramped aluminum tube, and remembering that the QM2 includes lodging, food and entertainment for a week, it actually comes out cheaper to sail than fly. And a lot more fun! The purpose of this trip was a cruise on the Royal Clipper around Italy (see my review of that ship elsewhere), the QM2 was just our chosen method of getting there and back. So the entire itinerary was: Fly to NYC, see a show on Broadway, stay at the Holiday Inn Express in Mid-town Sail to Southampton on the QM2. Bus tour to Windsor Castle and Stonehenge on the way to Heathrow, stay at the Holiday Inn Express T5. Fly to Rome, train to Civitavecchia, stay 2 nights in an AirBNB property. Sail on the Royal Clipper to Venice Fly back to Heathrow, stay 5 nights at an AirBNB property in London and see 4 shows in the West End. Bus to Southampton and re-board the QM2. Sail back to NYC, check back into the Holiday Inn Express, and see a couple of shows on Broadway. Fly home. The QM2 is the most elegant ship we've ever been on. She's pure class all down the line. The east-bound passage was 7 days non-stop, but the return a month later included stops in Liverpool, Halifax and Boston. It was the 175th anniversary of the first Cunard crossing, and Cunard did up the celebrations to a T. Wonderful fireworks at every port, and an unbelievable concert in the Liverpool Cathedral. Food aboard is very good, good variety, excellent soups. Service throughout the ship was good, but a little more impersonal than we like. Probably just the difference between American and British cultures. Great bridge instruction and afternoon play with Cheryl and Livingstone, and friendly players without exception. The enrichment lecturers were a mixed bag. All knowledgeable, but some put me to sleep with their presentation, while others the talk was over far too soon. My favorite was Stephen Payne - the Architect that designed the QM2. LOTS of live music throughout the ship - we couldn't experience it all there was so much. Evening shows were excellent on both crossings. The planetarium is excellent! Biggest library of any ship we've been on, mostly British authors. Didn't go on any of the Shore Excursions, except the Liverpool concert on the west-bound leg. But the variety and prices all seemed reasonable. This was our second and third time on the QM2, and we'll go on her again. Read Less
Sail Date June 2015
Embarkation - was a dream, very efficient and in our cabin within an hour of arriving at Southampton. We brought on a bottle of spirits and some mixers with no trouble. I think as long as you are discreet and don't take advantage, ... Read More
Embarkation - was a dream, very efficient and in our cabin within an hour of arriving at Southampton. We brought on a bottle of spirits and some mixers with no trouble. I think as long as you are discreet and don't take advantage, it's allowed. A quick unpack then into the Lido for a spot of lunch and to explore the ship (although I still had trouble with front and rear of the ship even with my trusty map! Food - usually we had breakfast and lunch in the Lido, (and lovely afternoon tea) and dinner in the Britannia, and we went to the Verandah on our last night. The food in the Britannia was very good with a slightly retro feel - beef Wellington, cold soups, crepes Suzette, baked Alaska. We loved it! The Verandah put on a bit of a show and flambed steak at our table, very 70's! We had 2nd sitting at 8.30 and I was a bit worried about eating so late but as long as we had a snack about 5pm it was fine. Portions in the restaurants were just right. There was a huge choice of food in the Lido, all through the day and night. Sometimes there was a bit of a scrum at breakfast but I couldn't fault the choice, presentation and quality of food. The coffee in the Britannia was horrible so we used go up to the Lido and have our coffee and then decide whether to go to the show or for a drink or bed! Ports – we had port information with maps the night before together with the ships programme and the Purser usually had more maps if you asked. We got off at every port and did our own thing but used the shuttle buses if available. Most of the ports weren’t very pretty as you would imagine except for Rapallo (a lovely seaside town) where we had to go in by tender. Loved Gibraltar (buy your duty free there) even though we only had a couple of hours, Barcelona and Valencia but very disappointed in Monte Carlo – overpriced and very built up. There was a big choice of excursions from the ship but we only booked one, transport into Florence from Livorno, very overpriced at $75 for a bus ride with no air conditioning on a very hot day. Entertainment – lots of things to do were listed in the ship’s daily programme. We went to a couple of the talks – Simon Weston and the Red Arrows’ director were on our voyage; port talks; a galley tour and we managed a film showing one evening. There were other things like fruit carving, craft circle, engine tour, spa activities. There were 2 shows in the beautiful theatre every evening, singers covering show and pop tunes, a tenor singing opera style, an acrobatic act and the amazing Cunard dancers. Even if it’s not your taste you have to admire the effort that goes into the shows. There was ballroom dancing every evening in the Queens (Ball) Room and pianists, harpists, string quartets in various locations. 2 of our party made it into the night club one night (“Dad dancing” was the verdict). Drinks – we usually had a cocktail before dinner and tried out a few different bars, our favourite being the Commodore Club at the front top of the ship with an amazing view, we saw dolphins one evening. The drinks have an additional service charge added to the bill and we did find that more than one waiter had trouble charging 2 drinks to one cabin and 2 to another so keep an eye on what you are signing for. Tried a few cocktails on the menu, favourite was the Cosmopolitan! Dress code – this caused the most amount of discussion before we went – basically the men had to wear a suit every night with tie/bowtie for formal, without tie for informal. Ladies - I wore dresses for the formal but only took 1 long dress and smart trousers and tops for informal. I took masks for the Masquerade Ball and a fascinator for the Royal Ascot Ball but didn’t wear them; if you didn’t want to participate you don’t need to bother. There was a 175 Ball as well but didn’t see any dressing up at all. Everybody in the restaurants dressed up which was lovely although I think the men found it a bit hot in their jackets. Gratuities – this also caused a lot of discussion, we happily paid the added on gratuity (and hope it did indeed go to the staff as promised) and left a bit more for our steward in the cabin. Some of our party also tipped the restaurant waiters that served us. Ship facilities – everything was spotlessly clean and tidy, the decoration is quite ornate but in keeping with the Cunard name. The pools were tiny as expected but lots of places to sunbathe if you wanted to, we were just as happy to sit on our balcony and watch the world go by. You could always find somewhere to sit and read or chat in the public areas without having to buy something. Disembarkation – the was luggage taken the night before, turfed out of our cabins by 8.30am to hang around the ship till 2.30pm. The instructions were to go to the restaurant to be called and escorted to our airport coach, having gone to the restaurant we were told to make our own way to the gangway with no farewell or thank you for your custom! The luggage was waiting for us ashore with no check on who owned what and we were taken to the airport hours too early on a shabby old coach with no aircon (another hot day) and a good view of the road underneath every time the aisle carpet lifted. A bit of an anti climax to a lovely holiday Drawbacks – the extras like drinks, ships photos, shops, excursions, Wi Fi were all overpriced but at least you could avoid then if you wanted to. Thought it was a bit mean to charge for Wi Fi as most people think it’s a necessity nowadays. We began to feel life onboard after 9 days got a bit wearing – too much eating, drinking, spending; and dressing for dinner had lost its appeal (perhaps a couple of less informal nights would be good, shirt and smart trousers for men and smart clothing for ladies). Would we do another one? Yes, maybe leave it a few years first though! Read Less
Sail Date May 2015
We have crossed the Atlantic dozens of times but always at 39,000 feet, so we decided it was time we tried a more relaxed means of travel and make a transatlantic crossing by ship, hence the title of this review. Embarkation We flew ... Read More
We have crossed the Atlantic dozens of times but always at 39,000 feet, so we decided it was time we tried a more relaxed means of travel and make a transatlantic crossing by ship, hence the title of this review. Embarkation We flew to La Guardia airport on Sunday May 10th and were met by Cunard staff who guided us to the shuttle bus that would take us to the QM-2. After 3 circuits of La Guardia airport admiring the current demolition, the driver finally took us to the quay where we had our first view of our ship. We embarked after a great deal of confusion because there didn’t seem to be any Cunard staff at the drop-off area to guide embarking passengers from their vehicles to the embarkation desks, and our bus driver gave us no information at all! At one point we noticed people who intended to embark joining the line-up of disembarking passengers who were queuing to hire taxis to take them into New York! Suggestion: Cunard needs to place easily identifiable staff on that drop-off area to explain how the baggage handlers deal with passengers’ luggage and to guide embarking passengers in the right direction. Other reviewers have commented on some chaotic scenes during embarkation at other ports, and we find it difficult to understand why Cunard allows this to happen. After all, this year they are commemorating 175 years of passenger service! If we were scoring the trip, we’d have to deduct points for the embarkation process, because our experience created a poor first impression. The situation improved inside the check-in building, but the building itself is very uninspiring, being large, empty and gloomy – not at all a fitting venue from which to embark on a transatlantic voyage. At times we felt we were in a disused furniture warehouse, but fortunately after only 30 minutes we were allowed to board the QM-2 and then things improved dramatically. We sail frequently and we have to say that in our opinion other lines make a much better job of embarking passengers (see our reviews of trips with Celebrity Cruises). After we boarded, crew members guided us through the Grand Lobby to the elevators that took us to deck 10 and we found our cabin easily. As a testimony to the efficiency of baggage handling, one of our pieces of luggage arrived at the cabin shortly after we did! Very good Cunard – but we think you need to polish up the process that deals with embarking passengers! All passengers and crew attended a compulsory SOLAS drill at 16:30. This was a proper drill, and we say this because it was not a trip to the ship’s theatre to watch a video of what to do in case of an emergency, but required you to take your lifejacket to your muster station and get instructions on how to proceed from there. Celebrity prefers to use the video-in-the-theatre approach, and we do not think this can be as effective as conducting a proper drill. Full marks to Cunard for conducting this important drill properly! Life Onboard The QM-2 is a very large ship, and while there are plenty of signs to help you navigate your way around, these use small letters that are not easy to read, especially if you need spectacles for reading (as most of the passengers do). Suggestion: you have 7 days to complete the crossing, take a day to explore each of the main staircases (A, B, C, and D) to help you get orientated. Some of the decks are reserved for Grills passengers, and this tends to add to the confusion, because you very often find that you can’t get to where you want to be from where you already are. There are also half-level decks to accommodate the theatre and Planetarium. Paying attention to the stairway and deck locations of each room in your daily program should help you find them more easily. Many people got lost looking for the entrance to the Planetarium . Should you feel the need to get some fresh Atlantic air, deck 7 allows you almost complete access to walk around the entire ship. There are plenty of comfortable Titanic style deckchairs here, and plenty of loungers on other decks, but owing to the weather, most of these went unused during the crossing. The public rooms are beautiful, especially the Queen's Room. There are huge decorative metallic plaques in hallways and many areas display posters about the history of ocean liners and trans-Atlantic crossings – something to learn around every corner. Public washrooms are not easy to find, often being hidden very discretely in out-of-the-way places around corners, in cul-de-sacs, and at the end of short corridors, and there seems to be little if any logic to their locations. In some locations the Ladies and Gents are side-by-side, in others the Ladies might be located on one side of the ship, while the Gents is on the other! If we had received a dollar from everyone who asked us to give them directions to the washrooms we’d soon have saved enough for another trip! For some reason, toilet blockages seemed to be a common occurrence, and it was not unusual to find Out-of-Order notices on the doors of several washrooms simultaneously! We did not notice any bad odours on deck 10, but we detected some on a few of the lower decks. We individually enjoyed such activities as the trivia games, line dancing sessions, lectures and the relaxing Pavillion pool. Of course, simply sitting and watching as the ocean slips by can be relaxing in itself, and there are plenty of places to settle quietly and meditate, or enjoy a book. Tables are set-up for board games and puzzles on deck 2. The ship has Wi-Fi connections, but you need to visit the Cunard Connexions room on deck 2 (near the Planetarium) to get your account properly set up. Reception seemed to be reasonably good throughout the ship. Food Food was generally excellent and we have no complaints about the menus choices, quality or service. Meals in the Britannia dining room were delicious and well presented. Our table crew Lino, Melier and Dejian did an excellent job of table service. King’s Court food is good, but as other reviewers have mentioned, the layout of this buffet is not conducive to easy navigation nor fast throughput – in our opinion cruise ships make a better job of buffets. Tip: you need very long arms to reach the food in the rear set of trays on the heated tables, because the sneeze guards protrude so far out over the food itself. Even with long arms you are forced to adopt a rather undignified crouch in order to reach the rear trays successfully. We enjoyed some excellent treats on special days: one day featured expert patisserie using choux pastry, another day the special theme was chocolate. Sushi was similarly good. Entertainment Song and dance shows were well presented, but they are a bit deja-vu – other ships offer Cirque du Soleil type shows, and acts such as hypnotists, ventriloquists, and magicians. A comedian presented a good show and a flautist was very capable. Specialist lectures were very good and the planetarium was excellent. Tip: you need to get your tickets very early for the planetarium shows, because they are very popular! We didn’t use the casino nor the spa, and spent only a minimum amount of time in the shops, so we can’t really comment on these. There is a well-stocked library on deck 12 with a good view over the bow. Captain Wells’ midday Broadcasts-from-the-Bridge were very lively and informative, and delivered with typically droll British humour. If we have any criticisms we would have to say we wished he would talk for longer, or perhaps present one or two lectures on maritime topics in the theatre! Channel 40 on the television shows a view over the bow from a camera near the bridge, and channel 43 shows more information about the ship’s position, speed, weather, etc. Disembarkation Better than boarding! Cunard uses colour-coded tags (for example, red) that you affix to your luggage before you place it outside your cabin door on the last evening. Members of the crew collect your bags and take them ashore for you to collect in a large warehouse. You can easily locate your bags underneath the appropriate sign in the warehouse (for example, if Cunard issued you with red tags, you’ll find your bags under the RED sign). Very efficient. However, connections from Southampton to Central London or to one of the airports require long hours travelling by coach. This is not a criticism of Cunard, but it was a tedious and uncomfortable way to end what had been a very enjoyable transatlantic voyage. The coaches do not have washrooms, so take advantage of the rest stop. Even on a Sunday the Victoria bus station in central London was so crowded that we had to circle the area three times before a space opened up for the bus to get access so we could get off. After enduring this you need to have 30p (50 cents) change ready to be allowed access to the bus station washrooms! Not a good experience. Would we do it again? As seasoned sea-travellers we appreciated the luxury and stability of the QM-2. On our third day at sea the North Atlantic showed its more typical nature: thick fog, grey skies and grey seas with 5 metre swells (16 feet) running. With only 2 of her 4 stabilizers deployed, the QM-2 sailed majestically through the rough seas, and we felt little if any motion at all. Like her predecessors, she was designed for the North Atlantic, and her pedigree shows. Would we do it again? Definitely, but maybe east to west next time, or perhaps a different itinerary altogether. Read Less
Sail Date May 2015
This was a trip with my husband and my 85 year old mother who was bereaved 6 months ago. My husband and I have cruised many times before with Cunard. First the good points, as always the cleaning, cabin, waiters etc staff second to non. ... Read More
This was a trip with my husband and my 85 year old mother who was bereaved 6 months ago. My husband and I have cruised many times before with Cunard. First the good points, as always the cleaning, cabin, waiters etc staff second to non. They work hard and are paid little but do it all with a smile fantastic. The ship was spotless, lovely. Now the poor points. My mother needed assistance to get on and off the ship, i.e she needed a wheelchair because of the distance to walk. A 90 min wait to get on the ship left her in pain because there was not enough people to take her on board. The debarcal to get her off was even worse, resulting in an argument with the company that Cunard employ to help the disabled. If they had been sheep in a transport box they could not have been treated worse, in a room to small for all the wheelchairs, far to hot, no water supplied, and then moaning under their breaths when people asked to move because they were feeling faint in the heat. Average age in the room was 80 easily. Disgraceful Cunard. Cunard have taken to pushing to sell extras all the time by just about every one you meet. Push for extra drinks, extra products in the spa, hairdressers and shops. No pleasure at all if you want peace and quite, learn how to say NO if you are not very good at it. Food was repetitive, and luke warm in the Lido restaurant,especially at breakfast. I booked an excursion on the Cunard site before I left home for the 3 of us as there was limited space. The night before no tickets arrived for the trip. We spoke to the purser who eventually put us through to the excursion manager. This pompus little man was far more interested in telling me how senior he was, and did I realise that. Well having been married to a Master Marina ( Captain) for 38 years I am afraid I was not impressed with his service style at all. Having said that, he did sort the problem very quickly once he realised I was'ent frightened of him. Cunard, please,please, please invest in some decent pillows, and some newer films !! Ann Widdecombe was excellent, and so was Phil Buy , weather was good, and the sea was very good for most of the trip, but this was by no means Cunards finest hour. Read Less
Sail Date May 2015
Given that the cruise industry is becoming very competitive these days, we would have thought that Cunard would have tried to keep up with the other "luxury" lines. First the good: The embarkation process was very quick and ... Read More
Given that the cruise industry is becoming very competitive these days, we would have thought that Cunard would have tried to keep up with the other "luxury" lines. First the good: The embarkation process was very quick and trouble free and efficient. We were Princess Grill passengers and would have to say that we were pleased that we paid the extra for that privilege. The food was excellent in the Princess Grill restaurant as was the service. Afternoon tea was delightful in the Grills Lounge. We did hear however from another Grills passenger who had friends in the Britannia and joined them for dinner on occasions, that the Britannia food certainly wasn't wonderful. The housekeeping service in the suite was prompt and of high standard. Lectures were fantastic - especially Buzz Aldrin and a lovely fellow from British Airways and we enjoyed all of these. Entertainment was also great - specialty entertainment was generally wonderful as were the singers and dancers. Then the bad: The internet service was the worst of any ship we have ever been on (14) - it was so slow that impossible to work on the ship at all - sure they give you extra minutes because of delays, but that's not the point. A competitor line this week was on tv stating that their internet service was the fastest on the sea, so why can't Cunard get their act together and upgrade the internet. The six formal nights on this voyage may be ok for the old diehards, but for us younger passengers, we couldn't care less about dressing up Sure my husband will put on a jacket for dinner, but the whole tuxedo affair is really old hat these days. My husband would have liked to have dinner without a jacket, but we know this is only possible in the buffet. We know the line is English, but there didn't seem to be much Asian influence in the meals - sure there was sushi one day in the buffet, but no Asian breakfast items up in the buffet. The Grills Lounge is fantastic, but why no music after dinner - we were not expecting live music (the showroom provides that) but surely some nice after dinner piped music through the speakers would be good. I put in a form to the purser's office re this issue, but of course, nobody bothered to even contact us to discuss the matter. And forget the laundry - even at opening time there are people there with a week's washing loading up the thee machines at once - no wonder there are so many stories doing the rounds on laundry blow-ups. The "Cunard Cough" reared it's ugly head, and we were left coughing near the end of the voyage - how that is to be fixed, we have no idea. Shopping was disappointing - fashion in the shops was just so-so, and no real incentive to purchase. Disembarkation was good and we were off the ship quite early - plenty of porter service on the NYC wharf. Would we sail again with Cunard - I wouldn't think so - we need to be on a more "modern" line. Read Less
Sail Date April 2015
We travelled with 2 other older couples, and thoroughly enjoyed Cunard's formula for enjoyable cruising. Compared with previous cruises, we were pleased that here were few children on board - must be showing our age! We have few ... Read More
We travelled with 2 other older couples, and thoroughly enjoyed Cunard's formula for enjoyable cruising. Compared with previous cruises, we were pleased that here were few children on board - must be showing our age! We have few complaints, although some minor suggestions for improvements. We had 5 formal nights, but being on the late dinner sitting we missed the celebrations for Ascot, etc. in the Queens Room because these commenced too early. We were appalled at the wait of up to 2 hours to be processed by US Customs ' Immigration when going ashore at Fort Lauderdale. Maybe beyond Cunard's control, but surely they want the tourist dollars ashore? Our only Cunard shore trip was to the Kennedy Space Centre, which was wonderful and a long-time ambition fulfilled. Of course, having Buzz Aldrin on board for his talks beforehand was a very special bonus which I will never forget! The formality on board initially was a little irksome, but with the passage of a few days we came to appreciate the standards Cunard insisted on. Meals in the Britannia Restaurant were excellent - in 3 successive dinners I had partridge, Pheasant, and lobster! Excellent staff there, and a sommelier who made recommendations without pushing the more expensive wines. As we had booked with "pre-paid gratuities" we were at a loss to know how much to tip our wonderful stewards and waiters - perhaps more guidance could be provided by Cunard? For New Zealanders who generally do not believe or experience tipping, this is no small problem! Read Less
Sail Date April 2015
After all the hype in the lead up what a disappointment to board a smelly ship no more than a floating retirement village including passengers dying or being taken by ambulance at every port. The food is bland and boring, the activities ... Read More
After all the hype in the lead up what a disappointment to board a smelly ship no more than a floating retirement village including passengers dying or being taken by ambulance at every port. The food is bland and boring, the activities are what I would expect in my fathers nursing home. The ship is caustrophic with no outside dining the only option is to try your luck in not catching the "Cunard Cough" they so lovingly call it when getting food in the Kings court and finding a spot outside to balance your meal in the fresh air. We wrote to the captain with our concerns of the flu and why people weren't provided with face masks in the public areas it was quite disgusting. Yep still waiting for a response - poor form Cunard. Entertainment was fair with some acts just not worth the time watching. Why do I have to pay for a fitness class? why isn't it included? at $15US that is $20 Australia ridiculous. They charge wherever they can, like how to use your Ipad my husband went along thinking he may learn something but he already knew how to turn it on!, yes please another $15. Read Less
Sail Date March 2015
We sailed from Auckland to Adelaide on this beautiful, elegant ship and were wowed from beginning to end. We were upgraded to a balcony cabin 8103 and thought we were just so lucky. It was roomy, had a balcony which was a bit covered by ... Read More
We sailed from Auckland to Adelaide on this beautiful, elegant ship and were wowed from beginning to end. We were upgraded to a balcony cabin 8103 and thought we were just so lucky. It was roomy, had a balcony which was a bit covered by a lifeboat, but at least we could open the door and sit outside in the sun and get fresh air. The beds were so comfortable, the bathroom considerably more than adequate and the whole stateroom experience was so much better than we expected. Couldn't fault any services, entertainment, food, facilities or anything about the whole experience. Camilla, our stewardess was superb and just so helpful. A huge tick to her. We loved the English afternoon tea and made a point of attending each day. The food was out of this world - couldn't be bettered. All in all it was a marvellous 8 days. Read Less
Sail Date March 2015
My wife and I joined the Queen Victoria on the 11th March 2015 for the return passage to New York, arriving on the 25th April 2015. It was my present to her for her 70th birthday as a once in a lifetime experience. Whilst I must commend ... Read More
My wife and I joined the Queen Victoria on the 11th March 2015 for the return passage to New York, arriving on the 25th April 2015. It was my present to her for her 70th birthday as a once in a lifetime experience. Whilst I must commend the ship for its presentation, the quality of the food and the service provided to the "guests" as Cunard wish to call us, there were faults in the following. My wife and I took this cruise because it was for the senior person of our age and the dress code required formal and informal nights. As usual there were "guests" that did not enter into the spirit of the dress code and were allowed, by the staff of Cunard, to enter the dining room and the Lido in the wrong clothing. When I asked the matre de in the restaurant why this was being permitted, I was informed that the dress code had been relaxed on the return journey as it was relaxed on the outward journey. No body from Cunard informed us. The cost of the excursions were greatly overpriced and it was cheaper to arrange transport at the port. The cost of seeing the ships doctor was far to expensive at $92.75 for the preliminery consultation. I experienced wax in my left ear and was informed by the doctor that I had an inner ear infection, at the same time was informed that I should insert cotton soacked in olive oil into my ear three times per day and that would remove the wax.!!!!!!! My ear was cleaned by the nurse which solved the problem, but no medicine was given to me for the inner ear infection. My wife contracted the "Carnival Cough", as I and our friends also contracted in varying degrees, which lasted for the last three weeks of the cruise and totally spoiled that and the places we wished to see. On comming home my wife was admitted, via my 999 call, to the local hospital and was diagnosed with double pneumonia and on a points scale of 1-10 she was a 9. The next stage was intensive care. My wife spent one week in hospital and it will be another 5/6 weeks before she will hopefully recover. There were many, many "guests" on that cruise that suffered from the "Carnival Cough" and we know of friends that we made that when they returned home they to had to have anti-biotics from their doctors. This is a very serious matter that Cunard must prevent and not treat the "guests" as cash cows, $92.75 to see the doctor is far too expensive. We heard of a "guest" having to spend his holiday money for the doctors bill. The ship must be cleaned before it returns to cruising as those future passengers may well contract the "Carnival Cough". Read Less
Sail Date March 2015
My husband and I are seasoned "cruisers" and have booked many, many cruises on different cruise lines..We cannot find enough adjectives to describe our experience on the Queen Victoria from Los Angeles to Australia...The entire ... Read More
My husband and I are seasoned "cruisers" and have booked many, many cruises on different cruise lines..We cannot find enough adjectives to describe our experience on the Queen Victoria from Los Angeles to Australia...The entire 21 days were perfect from beginning to end...The welcoming staff was very friendly and professional...Our suite was magnificent as were our butler, Elvie and her assistant Bernard...Every dining experience in the Queen's Grill was a culinary delight..The staff in the Grill was beyond our expectations...The ship is absolutely beautiful, extremely well cared for and filled with a wonderful staff of caring and friendly people...We were very sad when the cruise came to an end...We definitely did not want to disembark...We hope in the very near future to book another Cunard cruise and hope it would live up to the fantastic experience on the Queen Victoria...Thank you Cunard for giving us beautiful memories to last a lifetime... Background Information.. We flew from Norfolk, Virginia to Dulles to LA and stayed at the Airport Hilton (fabulous hotel). Our embarkation experience was friendly, professional and efficient..Our stateroom, 4106 was absolutely magnificent, including a fabulous Butler, Elvie and her assist Bernard..We could not have asked for anyting more. The ship was beautiful, well appointed, very clean. Everything you could or would desire..We dined at the Queen's Grill, a beautiful dining room, with fabulous menu, and superb service. The Buffet was also great..We had lunch there several times. We booked two shore excursions, San Francisco and Brisbane, City Highlights...Great tours, great buses, guides...Money well spent...The disembarkation was very smooth and efficient...Again, thank you Cunard for our wonderful memories... Read Less
Sail Date February 2015
This was my first cruise and I was unsure what to expect. I read the reviews on here so went with an open mind. Embarkation was a bit of a shock as there were so many people waiting to check in. I stupidly expected to walk straight on. ... Read More
This was my first cruise and I was unsure what to expect. I read the reviews on here so went with an open mind. Embarkation was a bit of a shock as there were so many people waiting to check in. I stupidly expected to walk straight on. That was the only thing though, the rest was brilliant. Our stateroom was lovely with a balcony, it was very very clean and the staff amazing. The food was brilliant and you could eat whenever you wanted in the Lido restaurant with no worry about dressing up if you didn't want to. The dress code is confusing as basically you can wear what you want so long as you are not scruffy! Even on the formal night some people were not dressed up that much. We met some lovely people who gave us plenty of tips for future cruises. You can also smoke in the Churchill Cigar and Pipe lounge but didn't discover this until our last day. It does however state that it is for cigar and pipes only but it seems that everyone in there were smokers of cigarettes. On the whole a brilliant time. Cannot wait for my next one now. Read Less
Sail Date January 2015
Just returned from the Caribbean Fiesta aboard the Queen Mary 2, a 12 night excursion from New York visiting 5 Caribbean ports. To describe this in a word, AWESOME! We first sailed QM2 in 2009 on a Transatlantic voyage, it was a wonderful ... Read More
Just returned from the Caribbean Fiesta aboard the Queen Mary 2, a 12 night excursion from New York visiting 5 Caribbean ports. To describe this in a word, AWESOME! We first sailed QM2 in 2009 on a Transatlantic voyage, it was a wonderful time and decided to try it again this Christmas. It completely exceeded our expectations. We treated ourselves to the Grill Suites this time as opposed to the BC. It is the only way to go. I'll break it down as follows: Our Suite 9042 was mid-ship. Two doors down from the Concierge Lounge. We got to know the Concierge 'Ophia' quite well during the cruise. Interestingly, we never saw our Butler the first two days of the cruise. Our steward Grace, seem to be doing all the work from delivering luggage to attending our cabin. Late in the second day, Andres rang our bell and introduced himself. He apologized saying he was ill and not able to perform his duties until now. Oddly, he seem a little terse in the beginning and began to warm up towards the end. We just assumed he was still recuperating. On the other hand Grace was very warm and friendly until the last 2 nights of the cruise where she was downright icy. This didn't hamper our experience. The Suite was spacious to say the least with a Bar and Refrigerator fully stocked, a very comfortable King-Size Bed and we couldn't quite believe it a walk-in closet. The Balcony was long, but narrow the lounges couldn't be placed side by side. The Royal Court was organized and well maintained. There were many different food offerings up there. We mainly used it for Breakfast and mid-day snacks. We choose not to go to the Dining Room for every meal. There was an abundance of Breakfast cereals, Fresh Fruits, and Hot dishes. The only caveat is trying to locate a glass of milk. Unlike other ships where they have containers of milk, Cunard only has a milk dispenser for cereal that's not available all day. We would just take an extra glass and put it in our refrigerator for later. Lunch and Snacks were available, a fine selection of meats and cheeses and a sushi station that was very appealing. The chef's galley served Burgers and Sandwiches. On a previous cruise they used to o a cooking demonstration, but it was not available on this cruise. The Queen's Grill was a culinary masterpiece. Each meal we ate there was even more perfect then the last. Our servers Clarence and Satia were attentive and professional. We saw Satia off ship in some ports and he was just as polite when in the Dining Room. He was leaving the ship when they return to Southampton to go home. Our sommelier, Nick was prepared for us every night. We gave him our food order and he produced the exact wine to complement it. As for the food, we had Prime Rib our first night out that was excellent. During the course of our 12 nights, we tried the Dover Sole, that Bobbi prepared tableside and there was not a single bone in it. We had Beef Wellington for Christmas and Chateaubriand and Lobster for New Years. The Lobster Newburg was a hit as well as the King Scallops. I could continue to rave about the menu, but you get the idea. Todd English was a bit of a disappointment, we dined there once. The service was excellent, but the food was lacking pizzazz. The Grill was better. The Entertainment was just average. We skipped many of the shows as they didn't appeal to us. The ones we did see weren't exciting. The Flyrights were about the best with their Motown style of entertainment. The show Crazy in Love was dreadful. We skipped Incanto as we saw them on another ship. The Common areas were neat and tidy, you can see some wear in the carpeting especially near the entrances and exits. We purchased a Spa Pass for the cruise duration and was well worth it. The Spa pool area was quiet, but it's also small for a ship this size. All in all this will go down as one of the best trips we've ever taken.   Read Less
Sail Date December 2014
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