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8 Helpful Votes
Sail Date: March 2018
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms ... Read More
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms spacious and well appointed. The theater/showroom is large enough to accommodate all of the passengers in the two shows each evening without reservations. There is a large ballroom where nightly big band dancing is held. The main dining venue, Britannia, and the buffet are nicely decorated and of adequate size. There is a promenade deck that goes completely around the ship. Our balcony cabin was clean and of average size with a balcony that was slightly larger then the average cruise ship balcony. The food was of the same quality one would find on Celebrity or Princess. The service was slightly better than average. We were concerned about the assigned table dining for two weeks, but found our other six table mates most enjoyable. Surprisingly, there are only two alternative dining venues, a French restaurant at a $40 per person up charge and a pub with a smaller up charge (not counting a corner of the buffet that was roped off where one can dine at a $20 up charge). Entertainment on the ship was geared to the mature audience. Shows by the cruise ship staff were better that those on the average cruise ship. Shows by other entertainers were mixed, some better, some not so good. There were at least three speakers who each put on a series of talks during the cruise. All were interesting and educational. A string quartet and a harpist provided classical entertainment daily during tea in the ballroom and at other times in the atrium. The orchestra/big band provided ballroom dance music daily. The dances were well attended and the ship provided male and female dancers so singles could enjoy dancing. Give Cunard a try if you find a cruise that interests you or if you enjoy ballroom dancing. Don't feel you're missing something if you stay with your regular cruise line. Read Less
6 Helpful Votes
Sail Date: February 2018
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced ... Read More
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced throughout the ship. A truly unforgettable experience. I walked the passageways for the three days transfixed by the surroundings. Every turn produced something extraordinary. A wonderful painting or sculpture, a beautiful dining experience, incredible inlaid timber, beautiful furnishing/furniture/etched glass alcoves. The ship was remarkably stable. Leaving Sydney Harbour on the night of our departure was unforgettable. With A Caribbean-style band playing and the Bridge and Opera House as a backdrop the experience was excitement plus. The only gripe I have is the waiting time to book for future cruises. We were on board for just three days and would have loved to have had the time to sit and plan another cruise before we dis-embarked. The Cruise section was open for a limited time each day with lengthy delays and long queues of passengers enquiring about further cruises. I had three visits before I was able to speak to a Booking agent. She gave us a fabulous deal on a 2019 cruise but the route/ports of call didn’t suit us. The Cruise Office on board the Q.E. had two only Reps. and with a short duration cruise we didn't have the chance to sit thoroughly explore further options. The Dining experience was outstanding. The stewards in both the Lido Buffet Restaurant and the Brittania restaurants were exceptional. The choice of food/quality/the diversity of meals/the freshness and range were superb. Sharona from Queensland Read Less
6 Helpful Votes
Sail Date: February 2018
My husband and I were passengers on the Queen Elizabeth for the San Francisco to Sydney Cruise which took place on February 5, 2018 to February 28, 2018 to celebrate our 50th Wedding Anniversary. This was meant to be a trip of a lifetime. ... Read More
My husband and I were passengers on the Queen Elizabeth for the San Francisco to Sydney Cruise which took place on February 5, 2018 to February 28, 2018 to celebrate our 50th Wedding Anniversary. This was meant to be a trip of a lifetime. We are both in our mid/end-70’s and generally in good health, up to date with our vaccines, and pride ourselves on our immune strengthening nutrition. We truly appreciated the frequent reminders on board regarding sanitizing our hands and the general cleanliness on the ship. However, as the Cruise went on and we were well into the main part of our trip, we both caught a severe and deep seated cough that lasted well beyond our trip and after we returned home. We had noticed that an ever-increasing number of passengers were apparently plagued by the same, very nagging, illness. About a week after the situation had gotten worse, we visited the Medical Office on board. We were reluctantly told that we might consider a shot of some sort. However, after talking to a passenger who been given this shot, we were told that they had felt no improvement. Based on this information and lack of contact to our physician, we stuck to cough medication bought on board and on land to at least suppress the cough when we left our state room. Needless to say, our ‘trip of a lifetime experience’ was dampened by an illness we had not prepared for but was obviously known to occur. Unfortunately, we were not able to fully enjoy the beautiful offerings this cruise, the ship and cruise line had to offer. Furthermore, while visiting Sydney afterwards, we noticed that the ‘Cunard Cruise Ship Cough’ was a well-known reoccurrence. We were repeatedly approached, while waiting for our luggage, by other passengers asking us whether we caught the ‘Cunard Cruise Ship Cough’ as well. This was an eyeopener for us since we then realized that many other passengers had the same symptoms! We couldn’t help but wonder if the spread of this virus throughout the ship could have been prevented with a more adequate air filtration system. If this is a known situation, we wonder whether we should have been warned beforehand and possibly been given the opportunity to evaluate our decision to join this cruise? Read Less
9 Helpful Votes
Sail Date: January 2018
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with ... Read More
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with this cruise. Unfortunately this last Cunard cruise was not up to our expectations. We had again a Princess Grill Suite. Eating and dining was not very good, princess Grill menu started repeat itself after 10 days and the quality wasn't always there. Dining experence was dissapointing. Kings Court buffet was only cantine quality! Passangers were mostly very old and the programm also up to them. This was also very dissapointing. A part of the cruise route was very strange: Adelaide to Melbourne and then back to Kangaroo Island and once again back to Melbourne! Cunard want only fill the ship with maximum amount passagers! Cunard is very creedy with the pricing. Internet is lousy, slow and expencive. All the drinks and wines are too expensive and Cunards adds still 15% service fee. Summary Cunard QM2 cruise in Princess Grill category was not enough value for money and not up to our expectations. Read Less
17 Helpful Votes
Sail Date: January 2018
We chose this cruise from Southampton to Fort Lauderdale because we like days on board the ship and the 11 day voyage from Southampton to Forty Lauderdale is perfect for us. We had done the same voyage the year before -since when the QV ... Read More
We chose this cruise from Southampton to Fort Lauderdale because we like days on board the ship and the 11 day voyage from Southampton to Forty Lauderdale is perfect for us. We had done the same voyage the year before -since when the QV has undergone a refit which has improved the ship although it has created yet another tier of special client which may be good for Cunard but does nothing to integrate passengers. . The itinerary changed due to bad weather and missed Bermuda on the outward stretch but for those doing the whole cruise the commodore did not rule out visiting Bermuda on the return journey which of course does nothing to help those only doing the 11 days to Fort Lauderdale!! We ate in the Britannia restaurant for all meals as we believe it is easier to control what you eat there rather than the buffet! The quality of the food was very good, the range likewise and the choice was sufficiently wide for even the most fastidious.. There was a wide range of activities on board from bridge to table tennis to art appreciation to many dancing classes at different levels to wine appreciation to very good speakers including David Gower who was extremely entertaining even if you knew little about cricket. . Ex US ambassador Peck was also extremely good in his knowledge and background . . The entertainment was generally very good and was certainly varied Any gripes - well yes. Wine remains very expensive and therefore most passengers drink water with their meal . Wine must be purchased at duty free prices and it really is time for Cunard to pass that saving on to passengers . We bought a reasonable amount of drink on board with us as you are allowed on Cunard although we did drink in the lounges as well. . In that Cunard is one of the few lines to treat its passengers as adults and for that they deserve applause. Dressing up is not for everyone but we enjoy it and as this was our second Cunard cruise we have become more used to it. .I saw an article on a forum asking what is the least a lady can get away with dress wise and you did see on formal night many ladies with a sparkly blouse and either nice neat trousers or a skirt to match. .On the whole most people travelling on Cunard do dress up and yes if you dont mind too much that is part of the fun! Read Less
5 Helpful Votes
Sail Date: January 2018
We have previously travelled on many Celebrity ships and also Victoria and QM2. We loved Victoria and hated QM2; we liked Elizabeth as much as Victoria. They both compare plus/minus with Celebrity. I have to disagree with some of the last ... Read More
We have previously travelled on many Celebrity ships and also Victoria and QM2. We loved Victoria and hated QM2; we liked Elizabeth as much as Victoria. They both compare plus/minus with Celebrity. I have to disagree with some of the last few reviews posted. The food was good, service was good, the shows were virtually all good, Speakers were mostly very good. The balcony cabin was very good. The theatre was good. The Art Deco interior design is beautiful. Shore excursions varied but they always do. Embarkation and disembarkation were always good. So what is there to criticise? The temperature control round the ship was much poorer than Victoria and I suspect it was not being managed properly and was generally too cold so take your overcoat around the ship :-). Our cabin thermostat had a mind of it's own and the mid-point was incorrectly set. Our cabin at the front of the ship suffered in the Atlantic storm with constant loud banging with wave movement. Go for mid ships or rear if you can. Wine prices are completely silly so bring your own on board and drink in the cabin. Also Cunard keep pushing champagne. Read Less
6 Helpful Votes
Sail Date: November 2017
We chose this cruise on the QM2 for our first trip to the Caribbean. Unfortunately, due to two hurricanes passing through the Caribbean earlier this year, two of the scheduled ports were cancelled due to storm damage ashore. Two ... Read More
We chose this cruise on the QM2 for our first trip to the Caribbean. Unfortunately, due to two hurricanes passing through the Caribbean earlier this year, two of the scheduled ports were cancelled due to storm damage ashore. Two alternative stops were inserted into the program, and we accepted that this was necessary, and not the fault of Cunard, both Amber Cove and St Lucia were fine as replacement stops. We were told by others that our lost ports (St Barts and St Thomas) were better than the replacements, but as first timers we were not to know. A couple of criticisms :- In this day and age, I was a little disappointed to be charged a steep rate for the connection of internet access when aboard. The Cunard line is at the more expensive end of the market and purportedly highly provisioned. Most upmarket hotels now provide free WiFi in the room (or at least common ares), and Cunard should start to consider diong the same. Seasoned travelers thesedays are reliant on being connected for social media and emails to continue their lives while "on the road". Also, the cruise missed another port at Antigua, when the ship failed to set the anchor to enable tenders to operate a service to the shore. The reason given was that the wind direction was not favourable, and the anchoring location chosen had a sand seabed where the anchor continued to drag. No-one could understand why this specific location was chosen, the QM2 has obviously been to Antigua many times before, and the seabed and predicted wind directions would have been well known in advance of our arrival. Isn't there a Plan B for such circumstances, rather than sitting 1km offshore bobbing around waiting for the scheduled departure time? Read Less
2 Helpful Votes
Sail Date: November 2017
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran ... Read More
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran Ebillo was personable and efficient. The evenings entertainment was good particularly from the group called the Rewind Project. However the trip itself encountered bad weather and in particular on the return trip there was storm force 11 and if you have ever been in that you would know. There was little respite at night or day for around 48 hours. Waves hit like torpedos, and everything rocked and creaked. If I had a complaint it was the tannoy system. the Captain clearly liked to speak for far to long and repeat himself( - must have come from a holiday ship or something, experienced captains don't do that) and often announcements were made through the cabin speakers when they needn't have been, ie crew exercises etc. Not great when you are trying to catch up on sleep. Read Less
3 Helpful Votes
Sail Date: November 2017
Wife did not want to fly long distance to winter sun. This was good value for money, no flying and no luggage restrictions. The ship was excellent, crew very attentive, entertainment good and varied, food good, weather variable but ... Read More
Wife did not want to fly long distance to winter sun. This was good value for money, no flying and no luggage restrictions. The ship was excellent, crew very attentive, entertainment good and varied, food good, weather variable but warmed up as we neared the Caribbean. Been there many times so did no tours. Appreciated the presence of a bridge director for organised duplicate competitions on sea days. Guest celebrity speakers excellent. many activities but impossible to do everything as timings clashed. As expected many elderly people with mobility problems. Minor criticisms: No anytime dining unless in more expensive cabins. Dinner at 6pm too early, 8.30pm too late. No activities in the evenings for late diners during first sitting time. Second showw finishes at 11.15pm also too late for activities. Movies were repeated during the second half of the voyage. Need to have enough movies so no repeats. Dinner wines were ridiculously expensive so not much uptake. Read Less
3 Helpful Votes
Sail Date: November 2017
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel ... Read More
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel Cunard's ships offer very elegant surroundings, ships that feel like ships unadorned with gimmicky features and, of course, excellent service. I like the fact that the dress code is stricter and smart wear is encouraged in the evenings but it is in no way stuffy or superior, everyone is very friendly and relaxed. There are a few areas solely for Queen's Grill passengers but I have never been aware of these or felt excluded as all the main areas and facilities of the ship are open to everyone. I am pleased that fellow passengers respect the standard Cunard offers and behave accordingly so that, for example, sitting in one of the bars sipping a cocktail and chatting or listening to live background music is uninterrupted by noisy behaviour. There is plenty of opportunity for fun and more informal surroundings in the Golden Lion pub and deck parties, etc. I particularly love the Queens Room ballroom as it is spacious with a superb dance floor and a big attraction to anyone interested in ballroom dancing which is held there every evening. There are dance hosts, too, for anyone travelling solo as I do. I found all the evening entertainment in the theatre to be excellent and also enjoyed the lectures on sea days. The itinerary was similar to other ships but mostly enjoyable, especially as we had sunny and warm conditions for most of our ports which felt like a bonus in November! Another bonus was that most of the ports were easy to get around independently, apart from visiting Seville, and it was well worth booking the coach transfer there. The embarkation and disembarkation were extremely efficient and the fastest I have ever experienced. Read Less
3 Helpful Votes
Sail Date: November 2017
3 couples chose this cruise as an Autumn getaway-3 nights in Barcelona booked separately and then 9 nights cruising back to Blighty. Initially the political situation worried us but our 4 days in the city were trouble free and most ... Read More
3 couples chose this cruise as an Autumn getaway-3 nights in Barcelona booked separately and then 9 nights cruising back to Blighty. Initially the political situation worried us but our 4 days in the city were trouble free and most enjoyable. 6 of us squeezed into a taxi for the journey to the port Saturday morning. Embarkation wasn't the quickest but we were on board for lunch and cabins were ready at 1pm. Nice bottle of fizz in the cabin. We were on second sitting (not our choice) but my wife charmed the most helpful maitre d and we got on first sitting-table for 6 by the window. Food and service excellent with our table staff willing to go the extra mile to get dishes for you that weren't on the menu. Thank you Alvis & Troy. First sitting too early and second too late. Freedom dining is our preferred choice. Perhaps one day Cunard??? As always Cunard wines are totally overpriced which seems to be reflected in the number of bottled on tables compared with other cruise lines. Our cabin was inside and was fine ( Deck 6) kept spotless by Jaypee and was excellent value for money. Entertainment excellent. Musicians, singers, dancers, comedians, and the lectures were good too. I think Cunard seem to offer high quality speakers compared with other lines. The boat was as beautiful as we remembered it ( on board pre refit Nov 2015) although the Winter Gardens seemed permanently cold. We prefer the buffet to that of Queen Mary-more open and the ballroom is more accessible compared with the Mary. We only used the ship's excursions once- Gbraltar as we left very early afternoon. It would have been nice to spend the whole day there as it seemed a very interesting place. The trip was excellent covering the top of the rock, caves, tunnels and military history of Gibraltar. Our guide Annie, was the best. On other ports the shuttles seemed over priced. Getting off in Southampton very efficient and on time. Overall very enjoyable cruise with excellent weather, great service, beautiful boat and great entertainment. It was a bargain price which made it all the better. We are booked on Victoria for 67 nights in 2019 ( Soton-Hong Kong) can't wait!!!! Read Less
11 Helpful Votes
Sail Date: October 2017
We chose Cunard - curious to sample the luxury service they claim to offer. The ship was indeed beautiful, clean and elegant. I was delighted with the stateroom - although anyone over a size 14 will have trouble fitting into their ... Read More
We chose Cunard - curious to sample the luxury service they claim to offer. The ship was indeed beautiful, clean and elegant. I was delighted with the stateroom - although anyone over a size 14 will have trouble fitting into their shower cubicle (and this applies to the higher costing staterooms as well) Plenty of storage space and the balcony was a little deeper than those on other cruise ships (this had been shaved off the length of the cabin - but worked ok) Usual naff hairdryer - but not worth bringing my own as the reduced power on ship makes it no better than the one provided. Nice toiletry bottles - no shower cap (although travelling friends had one in theirs) and I didnt have to ask for cotton balls and buds - these were there and waiting (you have to ask for them on Celebrity now) Pillows were so soft (I think they were filled with dandilion heads) they collapsed to nothing, so you had to fold them in half to get any support. Bedding good quality. However - for us the biggest disappointment was the staff behave as if you are invisible! Clearly they aim to have unobtrusive service - but this is to the point that no one gives the slightest interest as to whether you have had a good time ashore etc, They will reply if you greet them first - otherwise pretend you dont exist. (this is from officers down the line) and the impression is that they have been instructed not to engage in conversation with the guests. Our cabin steward joined the ship the same day we did. He was charming, efficient and smiling. (on the first day that was: although he remained highly efficient for the whole cruise - he looked exhausted after the first few days poor soul) Main dining room was a huge disappointment. Average to fair meals, served as if there was some race on! While eating desert - you had coffee cups slid under your arm while someone else was asking if you wanted petit fours as you tried to eat pud!!! This was every night. Every night I told our waiter - no thank you - I am allergic to pepper - every night he offered it again - he did remember I just wanted hot water and lemon after dinner though. Our waiters were nice enough chaps - just intent on getting us out asap. (had to smile when they gave us signed menus with the words 'exellent' written on them Clearly pleading for us to give them the high rating on survey forms. If you left your meal - other cruise lines always ask if there was a problem, or would you like something else - dont expect them to do that on Cunard. We became so tired of this that we began to eat in the Lido self serve buffet - where the food was so much better. Great choice, hot and better than the restuarant. They set the tables and you could have a relaxed meal and enjoy conversation with company without constact jostling and interuptions. The ship was packed with over 70s in wheel chairs and on sticks (75% were over 75 according to ships doctor and on previous cruise average age 85) also quite a few very young babies (who behave beautifully!). Not many young people and middle aged short in supply as well. Strict adherance to dress code after 6pm - companions had to make an emergency dash to the shop at 6.15 and passengers glared down their noses at them for not wearing evening dress - Drinks in bars were extortionate - we expect to pay premium prices - but doubles were being served without being asked for and they always serve the highest priced options if they could get away with it. Loved the formal nights - just a pity they decided to change all the days they had previously published and failed to tell us which themed night was which - plus we had two in close succession including one on a port day - never thad that before and hope not to again: far too rushed Entertainment was average. A new dance troupe had joined ship same time we boarded, and actually were very good (surprised me). There was an awful Irish comedian - whose material was about himself having survived a stroke and wanting us to applaud him for this alone, as his material was dire. Many passengers were upset by the content - having suffered strokes themselves and not wanting it used like this when they were getting on with it and not wanting to be reminded of the issues they face daily). So although I came back relaxed - I did not feel like I had had a fun holiday (unlike when we cruise with Celebrity) and we were more than ready to get off the ship and get home again. Glad I had the opportunity to try them but Cunard are clearly not for us - brace yourself Celbrity we are on our way back (you at least pretend to be pleased to see us !) Read Less
7 Helpful Votes
Sail Date: October 2017
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, ... Read More
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, Naples and ended at Rome. Embarkation was remarkably easy. The ship is beautiful, not at all glitzy, but understated. The service was exemplary, everybody was friendly and accommodating. We liked our cabin which was kept spic and span, but wished it wasn't so far forward. Dinner was enjoyable with congenial companions, all from the UK, which was fun for us Yanks. Still, it would have been nice to have an "anytime dining" option. The food was fine but I remembered better food on QM2 ten years ago. In general, since my first cruise in 1999 the food has deteriorated on most middle level cruise lines. We liked the various bars we tried and enjoyed the wine. As Americans we are used to paying a gratuity when we order drinks and they all seemed fairly priced. The entertainment that we saw was good but one night we went to the theater five minutes before the show started and could not find two seats together. We enjoyed watching the ballroom dancing at night but declined offers by gentlemen hosts to dance due to knee issues; still it was nice to be asked. We enjoyed the ports, having a bite to eat, a glass of wine and shopping. We went on one excursion to Pompeii which was fascinating but hard to keep up with the group on uneven surfaces. We disembarked at Civitavecchia which is really not all that convenient for Rome. In general we loved this cruise - I'd give it four and a half stars if I could. Read Less
1 Helpful Vote
Sail Date: October 2017
We went to Greece for the first time last year on the Queen Elizabeth. We wanted to visit the Acropolis and other sights in Pireaus and I found a super taxi firm (Michael Sterianos Taxi Tours). Michael gave us a fantastic day out. He ... Read More
We went to Greece for the first time last year on the Queen Elizabeth. We wanted to visit the Acropolis and other sights in Pireaus and I found a super taxi firm (Michael Sterianos Taxi Tours). Michael gave us a fantastic day out. He was on time, such a gentleman, a fountain of knowledge, gave such good rates that there was no contest in booking him again when Queen Elizabeth toured the Greek Isles again this year. Michael was there to meet us again in Pireaus and this time we visited the Olympic Stadium, Corinth Canal, Ancient Corinth and we finished up having lunch in a local restaurant in the village which was excellent value at 7 euros per head including food and drinks! We also visited Rhodes. The ship docked within walking distance of the walled city and it was so picturesque walking through the streets and bartering in the shops for leather bags, clothes, jewellery and belts etc. We then went up the cobbled streets, passed the museum and church on the outskirts and then passed some time away in a local bar/restaurant. Katakolon was another lovely port. We ambled through the shops bartering for goods and then strolled along the restaurants and bars on the seafront. I had to congratulate the Greek people here for their skill in speaking the English language so perfectly with no trace of an accent. Mykonos was another pretty place and we ambled along the bay into town and again passed the time away in a local bar on the seafront. We dawdled back through the pretty streets to the bus pick up point to rejoin the ship. I am not sure if Mykonos is always windy but we certainly picked up a tan there. We would have liked to go to Cadiz again rather than Palma as there is more to do there. We had very informative and excellent speakers on the ship, in particular Ken Lennox, Jack Crawshaw, Tony White, and Bill Miller. The only disappointment was we were too tired on the last night to go to the theatre to see the film 'Jackie'. It was a pity it was not showing earlier on the cruise. We also enjoyed the interview of our super Captain Inger Klein Thorhauge. Entertainment was good, in particular the choreography for the dancers and the costumes were superb. The food in the Britannia Restaurant was a bit repetitive this year when compared to last year. Our 2 waiters (Rosley and Carl) were very friendly and efficient at their jobs, always smiling despite being very tired some nights. Rosley was back at our request from last year. We had 6 p.m. sitting which was a bit too early, and 8.30 p.m. too late as you come out feeling full for the rest of the evening. Some nights we gave it a miss and continued to relax on our balcony in the sun and then went up to The Lido around 7.15 p.m. The food in The Lido was very well presented, tasty and there was a good choice. Again the staff were very friendly and helpful and the dirty plates disappeared fast! This year we had afternoon tea in the ballroom twice, and again the sandwiches and scones were delicious and the waiters and waitresses were helpful and efficient. The food in The Pub was also well presented and delicious. We feel you do need more seating here because we struggled at night and during the day to get seats. We used the lounge bar on Deck 3 after the theatre to relax with an evening drink. Johnny our waiter made a point of having tables and chairs waiting with a big beam on his face, and he looked after us extremely well. The main gripe though, throughout the ship was the price of the drinks plus tax. We all felt if you halved the price of the drinks more people would buy one, or even two, which would inevitably put your profits back up. It might be worth an experiment! We have yet to go on the Queen Victoria and of course the new ship when it is launched Read Less
4 Helpful Votes
Sail Date: September 2017
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty ... Read More
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty due to high cost of drinks-but the pub was full every days wplaying darts and cards and trivia. Ballroom dancing each night most popular b it you would not want to go and break out on a dance. Most Aussies wondering why the decks were empty at 10pm.oh and for single ladies they did supply officers to dance with you- looked like they had stepped out of a coffin! So if you want a happy cruise of fun this would not be the one to choose, It seems they are relying on all the Brits who want to practice their ballroom dancing and stay in the pub and play darts.And there are plenty of these so no need to change. Basically a shame as had great expectations for a masquerade ball and 20”s evening- a flop unless you had a partner and did proper ballroom dancing moves. Lack of atmosphere and only highlights were good food and good ports.Oh and 1 good comedy show otherwise just ships entertainment. Shops well stocked with quality. Tried fencing but only 12 people allowed for. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest ... Read More
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest problem, i.e. delivering grated ginger, lemon and hot water to your cabin twice a day for a throat tickle. Others were quietly assisted with their gluten free diets to ensure they had the best food available. As usual we did see disabled people being helped in a caring way. The food was exceptional!! We were unfortunate enough to have an obstructed view (which we knew of prior to boarding) due to being later in the booking process but it didn't really take anything away, we saw lots and you are all over the ship or ashore every day so We had plenty of room and clothes storage was ample. Buying a bottle of wine (to drink in your cabin) occasionally ashore was not frowned on as some cruise lines do. The entertainment at times wasn't up to expectations but............... we are all different. Read Less
7 Helpful Votes
Sail Date: September 2017
We were on the Queen Mary for a New England-Canada 14 day cruise on September 22-October 6th. We were in a princess suite cabin 10010. The first thing you need to know is that Cunard ships are definitely Class ships. That means that the ... Read More
We were on the Queen Mary for a New England-Canada 14 day cruise on September 22-October 6th. We were in a princess suite cabin 10010. The first thing you need to know is that Cunard ships are definitely Class ships. That means that the better the cabin or suite the better the food and service you will receive. The ship is big and beautiful. Of course it was just redone in May. The points of this cruise that we really liked was the suite was very nice and clean. The cabin attendant always kept our room neat and clean. We were so pleased to see a Catholic priest on board that said Mass every day. The Princess grill service was amazing. The first night we weren't to happy with the table. The following day when we arrived for lunch we were escorted to a beautiful table by the window and we were given this table for the duration of the cruise. The food was excellent and we had several desserts made tableside by one of the matre'd.. We ate at the Kings court for lunch on our arrival on the ship. The food there was terrible, cafeteria style that had been sitting for quite a while. This was the only restaurant you could use if you didn't want to dress up. We only went to two shows. One was a comedian that was excellent. The other was the singes and dancers from the ship. They were god but not as good as those on the Celebrity ships. Most of the other shows were more geared to the British passengers who like more classical music and singers. We did have some issues with some ports. We missed Newport News because the high winds from Maria did not allow us to tender. We also missed Gaspe because of the whales. It was mating season so the ship had to reduce its speed. The captain did manage to add a stop in Sydney NS. Most of the tours were nice. However some included rides on a school bus and another on a local bus. The best tour we took was in Quebec when we had an evening tour for dinner at the sugar shack. That was so much fun. The other port that we really enjoyed was Saguenay. We were awakened by a bull horn saying "wake up Queen Mary" when we opened our curtain to our balcony that was a huge show going on. There was a tee pee with an Indian standing at a fire. There was a man walking on a log.They also had at least 30 dancers in costumes that put on a show until the first passengers got off the ship We were then greeted by all their dancers and by many locals that showed up to the pier. They also gave us their flags and also was handing out blueberry pie(they are know for their blueberries.) I am sure that after reading the review you are wondering why I didn't give it the highest rating. We are 70 years old and we like great service. But we don't like to dress formal. This ship had five formal nights and the other nights men had to wear a sport coat to dinner and in the Grill lounge. Another reason we won't go on Cunard again is the drinks were ridiculous. A coke cost me $4.25 and a Martini cost me $20.00. We are not cheap but those prices are ridiculous. One other reason is that we will go back to Seabourn or Celebrity is that because what we pay on those ships all is included and the price for the cruise is less.The special line for suite check in was so long it took us longer to check n then the regular line. In conclusion I will say that if you enjoy dressing up this is the ship for you. Just make sure you book a suite! Read Less
8 Helpful Votes
Sail Date: September 2017
It was my first West bound transatlantic. The embarkation was very smooth. I recommend doing all forms on line before you leave. I sent a bag ahead with the while glove service. It worked prefect. I boarded the ship and my bag arrived ... Read More
It was my first West bound transatlantic. The embarkation was very smooth. I recommend doing all forms on line before you leave. I sent a bag ahead with the while glove service. It worked prefect. I boarded the ship and my bag arrived with in minutes. It is a beautiful and grand ship. The cabins were bigger. They added many new storage areas in the room. The service was unbeatable. From cabin steward to wait staff. The ship was clean and neat. It was very easy to get around. It was quiet and respectful. The entertainment was very talented and a good variety. Before I left I wondered about 7 days at sea. It was easy to stay busy or rest and relax. Your choice. I had read on cruise critic that west bound was easier. I totally agree. Each day at noon you gain an hour which was nice. Your on New York time when you arrive. The food was outstanding. We stopped one stop in LaHavre France. That was amazing port of call. At the end of our voyage we got in the end of a hurricaine. Yes, it was rain and high winds. But the ship is designed for such weather. The crew was always reassuring that the ship would be fine. For a non swimmer that helped me. That can happen. I would definitely recommend traveling on the Queen Mary 2. she is an elegant classy ship. You do need to be aware of the dress codes. The passengers do follow them. guys in Tux and women in long dresses on formal nights. Read Less
4 Helpful Votes
Sail Date: September 2017
This was part of our bucket list, to sail on one of the Queens to England, that is basically why we cose the QM2. We had a very nice flight to LaGuardia fro6tnm Toront. We had the Black car driver from heaven for our transfer to the ... Read More
This was part of our bucket list, to sail on one of the Queens to England, that is basically why we cose the QM2. We had a very nice flight to LaGuardia fro6tnm Toront. We had the Black car driver from heaven for our transfer to the cruise terminal, who gave us the best tour of NYK as we inched our way along the fast route to the terminal. (My advise is to get a flat rate taxi or car). Then it turned into a nightmare. We arrived around noon and met the first line up of those who were waiting outside the doors to get into the lineups inside. We were about 30 minutes in that line, then we got inside and were directed into another line. Where we inched along for the next 2 1/2 hours. We were told by the staff that "Its never like this...everybody came at once, sorry for the delay." I know everyone was getting angry. We had five staff serving our line, plus they also were taking the priority and special needs line. The other line had about 10 serving, and you can imagine that they were moving a lot faster. This fiasco should have been handled better. There was a sitting area which could have been used as a staging area with a numbering system as is done by ther cruise lines. By the end of all this people were exhausted. We got on board at 3pm, I'm not sure I'll got on their line in future. Someone should mention to cunard that first impressions are the most meaningfuull. After that embarcation the cruise was just OK, a little over dressed, but food was good, activities OK, weather was mostly foggie, not good to go outside. Disembarkation was slow, but heck of a lot better than embarcation, don't expect to make a train reservation. As to the stateroom, it was a good size inside. The bed was comfortable, there was a nice chair for relaxing and we were given a welcome aboard bottle of sparkling wine. Lots of wardrobe room for our clothing. The room stewart was good, always made up the room while we were gone, so we seldom saw him. Ship buffet was on the prominade deck, which I thought was different from other cruise ships I've been on, but it was large with lots of seating tucked along the way. Lots of choices for breakfast, lunch or dinner there. If you don't want to join in the dressup you can have a good dinner here, mostly the same as in the main dining room. There are a lot of areas of the ship that you can spend some alone time, just to sit and read or play cards with your friends. We did participate in the trivia and went to the planetarium show, but most of the other entertainment was not our thing, others we met enjoyed the lectures. Read Less
12 Helpful Votes
Sail Date: September 2017
Having cruised many times with Princess Cruises, we decided to try Cunard's Queen Victoria because the itinerary included Dubrovnik, Montenegro and overnight in Venice. The ship had just undergone a £34 million refit in May and ... Read More
Having cruised many times with Princess Cruises, we decided to try Cunard's Queen Victoria because the itinerary included Dubrovnik, Montenegro and overnight in Venice. The ship had just undergone a £34 million refit in May and looked splendid, especially the Queens Room, Garden Room and theatre. That said, the new Grand suites and the additions like the Britannia Club restaurant are of no benefit to the majority of passengers. The ship was filled to capacity (around 2,000 passengers) with 1,300 Brits and several hundred Australians but, surprisingly, it seldom felt crowded. PROS • Good itinerary and we had sufficient time to explore independently at each port. • Efficient embarkation, disembarkation and port tenders. • Splendid decor with elegant Queen's Room, Garden Room and good theatre. • Excellent afternoon tea in Queen's Room and good pub lunch in the Golden Lion. • We enjoyed Jenny Bond's lectures, talks on forensics and the piano and guitar recitals. • Cunard is not constantly trying to sell passengers photos, art works, spa treatments etc. CONS • Food in the Britannia restaurant was a major disappointment. • Service was generally mediocre, especially in the Lido but our cabin steward was good. • Drinks were very over priced. • Ship can be unpleasantly cold, especially in the Queen's Room and Britannia restaurant. • Too restrained - nothing resembled "fun" and no sail away gatherings on deck. • Port lectures were poor and simply promoted the trips instead of giving useful information. • Shuttle bus charges were applied to selected passengers who had booked Early Saver fares. FOOD AND DINING There is no anytime dining in the Britannia restaurant, so we chose to eat at 8.30 pm. The service was variable and our table of 6 could finish eating at any time between 9.30 and 10.30 pm. We also went there for breakfast at 8 am and the service then was quite efficient. Food in the Britannia restaurant was a major disappointment with dull menus, no seasoning and very little flavour. We normally prefer the fish dishes but found them to be poorly cooked and flabby with not even a slice of lemon. Carrots and pak choi were served most days as was rice and mashed potatoes. Half of the menu seemed to be vegetarian options and the gluten free soufflés were mainly egg white. We explained this to the restaurant manageress but nothing improved. Even regular Cunard passengers commented that the food standards had deteriorated significantly - but few people thought to complain and just said "it's fine" when asked. We were served a mushroom tart with pastry like concrete, a crab starter that was a spoonful of nothing much in a bun and several deserts that were swimming in ultra sweet golden syrup. The menu on the four formal nights contained nothing special and lobster was only available once during our two weeks on board. Being presented with a set of menus on the last night only served as a grim reminder. The lunch time menu was also very dull, so we often went to the Lido restaurant where we could be more selective. Service in the Lido restaurant was poor, with nobody offering to fetch drinks and disinterested waiters. The Golden Lion pub served fish and chips, chicken curry, pies etc each day and we found this to be a really good alternative. The daily highlight was afternoon tea, served each day in the elegant Queen's Room with a string quartet or harpist to create the right atmosphere. There was a nice choice of crustless sandwiches, followed by cakes and then scones with jam and cream. All were served nicely at a leisurely pace and with a choice of teas. DRINKS Cunard charged around 50 USD for a bottle of very ordinary wine, which is extortionate. We took a couple of bottles on board and, even with the excessive 20 USD corkage charge, it was OK. It was, however, noticeable that little wine was being consumed because it was over priced. A half bottle of chilled bubbly awaited us on arrival which was a nice touch. One glass of wine and no canapés were served at the Commodores reception in the Queen's Room, which was a poor affair compared to the Princess's Captain's Circle. It reminded us of the P & O champagne waterfall, where they charged for every drink! ENTERTAINMENT The TV was small and there is no "on demand" capability, even after the recent refit. The theatre is very comfortable and we enjoyed trying the boxes at the sides. Drinks are not served in the theatre and there are no tables in the arm rests, which are useful for taking notes during lectures. Theatre entertainment ranged from excellent to poor but was perhaps a bit above average. We enjoyed Jenny Bond's lectures and talks about forensics. We enjoyed hearing a group called The Rewind Project presenting the music of The Moody Blues, The Hollies, 10cc and Cliff Richard. Another group (called the Overtures ?) also put on a good show of 60s and 70s music. A comedian named Jon Courtney entertained us with some good jokes and piano playing. David Howes, a multi-instrumentalist played the piano and trumpet and put on quite a show. Ilia and Plexus provided an interesting gymnastic show but trying to fill an hour with such performances is difficult. There was also a grim comedian / ventriloquist one evening. The resident singers and dancers, who put on four shows, were OK but the singers were not very good. CONCLUSIONS The Queen Victoria is a lovely ship but we were very disappointed with Cunard, who failed to come up to their quality image. Breakfast and afternoon tea were good, but, for most meals, menus were dull, food was poorly cooked and lacked flavour. Service was mediocre and the crew simply did their job. Drinks were over priced and the ship was unpleasantly cold in some main areas. No cruise line is perfect but, in our view, Princess provides a much better experience and we have no desire to cruise with Cunard (or P & O) again. Read Less
5 Helpful Votes
Sail Date: September 2017
Having cruised in April with an itinerary that included Dubrovnik and not being physically mobile to alight the ship we thought why not try Cunard with an itinerary including Dubrovnik. Unfortunately not the best start with a seven and a ... Read More
Having cruised in April with an itinerary that included Dubrovnik and not being physically mobile to alight the ship we thought why not try Cunard with an itinerary including Dubrovnik. Unfortunately not the best start with a seven and a half hour flight delay from Manchester. Boarding the ship in Piraeus at nearly midnight we were finally settled into cabin 8093 . We had booked a 'guarantee' balcony BB cabin and were given BF grade which is a roomy disabled cabin. Tea and coffee making facilities are included complete with biscuits. Although the cabin was sheltered from direct sunshine it was still one of the best cabins we have been in. The ship was full but you would never think so. The dining experience is definitely for traditionalists with formal wear definitely the norm for the two formal nights and a jacket for non formal nights complete with shirt but not a tie. It may seem stuffy but if you know in advance then there is no chance of feeling uncomfortable. The Lido buffet is the choice for passengers who don't like the formal approach. Our third time on Queen Victoria and the best .Cabin - great, food - good, staff- friendly and destinations - well chosen. Read Less
9 Helpful Votes
Sail Date: July 2017
The level of interior design in the public area, the lectures, concerts, classes and formal evenings all made for a very special trip. I highly recommend the flower arranging class as you not only learn how to make interesting ... Read More
The level of interior design in the public area, the lectures, concerts, classes and formal evenings all made for a very special trip. I highly recommend the flower arranging class as you not only learn how to make interesting arrangements and a corsage for the formal evening but have very special flowers for your cabin and dining table. The library is not only a great resource (I read about the sinking of the Lusitania as we made the crossing from Southampton to NY) but also a lovely, quiet space in which to read. It often felt as if we were travelling back in time when the restaurant was filled with diners in dinner jackets and long evening dresses, when there was dancing in the ballroom or a piano concert in the theatre, harp music in the bar - one could imagine it was 1920 or 1930. The food was truly excellent in the Britannia restaurant and I particularly liked the small starter so that you weren't stuffed before the main course. there were no shore excursions as we were at sea the entire time. However, I was never bored or at a loss of what to do as there were so many activities. It all added up to the most relaxing and enjoyable time aboard ship that I can imagine and I hope to do it again and again. Read Less
4 Helpful Votes
Sail Date: July 2017
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river ... Read More
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river cruises. This was our first time on Cunard (sailing) and we were excited to experience this legendary 175 year old company. Well the excitement ended not too long after boarding when it was very evident that the crew on Queen Elizabeth was not in a good place. The service was distant and cool to a point that a number of previous reviews have mentioned, it is almost a level of disinterest. I even had a conversation with one of the staff in the Lido to try to ascertain if this aloof service was a directive from the ship or a result of long term interaction with the passengers, many of whom were not too friendly either. It was hard to get a decent answer that could be shared here clearly. The two areas that were good were the decor and the food in Britannia Restaurant. The meals were tasty and most entrees quite nice. The Lido Alternative ($17.50 pp) was also very good with nice service. Having been cruising for 26 years, I would highly suggest you direct your hard earned pennies somewhere else, our Trans-Atlantic cruise on Brilliance of the Seas two months earlier blew this right out of the water in both service, entertainment and positive energy. With so many stellar ships and cruise lines out there, don't pay a premium for an average experience and that is what is offered by the Queen Elizabeth. It's a true shame. Read Less
24 Helpful Votes
Sail Date: June 2017
Towards the end of our Rotary Presidents year some members go on holiday to celebrate the year and this year 17 of us joined the 5 day cruise on the recently revamped Queen Victoria. We have sailed on the QM2 a number of times so were ... Read More
Towards the end of our Rotary Presidents year some members go on holiday to celebrate the year and this year 17 of us joined the 5 day cruise on the recently revamped Queen Victoria. We have sailed on the QM2 a number of times so were keen to see how it compared. We were indeed very impressed by the ship, it was lovely and light and had a very welcoming feel about it. It was definitely easier to navigate your way around the ship than the QM2. We were unlucky however that the itinerary had to be changed due to bad weather so only able to go to Amsterdam and had to miss out Zeebrugge. We knew that our cabin would not be the best i.e. did not have a balcony but other than that it was fine for 4 nights. However our biggest disappointment and criticism was off the food in the Lido restaurant, it was typical canteen food and something I certainly would not have expected from Cunard. The choice was uninteresting and the presentation left a lot to be desired. The food in the main Britannia restaurant was ok. The first night though the service was awful but glad to say it did improve. Some of the staff I did not feel were particularly helpful, others were great. I feel that Cunard are not moving with the times, I think people nowadays want choice and more flexibility for main dining rather than 2 sittings. We loved the options on QM2 where there were speciality nights which you paid extra for but they were great and well worth it. So come on Cunard, things need to change and improvements in your Lido restaurant, as otherwise I will probably not choose the vessel again. Read Less
18 Helpful Votes
Sail Date: June 2017
We cannot fly and the cruise went from Southampton - that simple. On our arrival, we never received our welcome bottle of cava. Small point. We noted that • our tv was not working properly • light bulbs were missing and ... Read More
We cannot fly and the cruise went from Southampton - that simple. On our arrival, we never received our welcome bottle of cava. Small point. We noted that • our tv was not working properly • light bulbs were missing and some flickering • builder’s tape on a/c grill. It took 3 days to fix these. We noted that our wc did not flush. Our steward told us that the whole of our section had a problem with the vacuum and was being worked on. At least we should have been given a note asking us not to use our wc. When we got back to our cabin in the evening, sewage was still in the pan. I told reception who said they would send a plumber and fix it. Why the plumbers had not checked every affected cabin is beyond me and I believe is a symptom of poor management. However the receptionist had a very cavalier attitude to our problem and so I asked to speak to the manager, and after a few more minutes delay, she did come and speak to us. Generally, Cunard are living in the past and it showed. Although our cabin was one of those recently added, the shower is badly designed with little shelving. The lack of trays in your Lido cafeteria was commented by all. More worrying is the dangerous lighting to the stair treads in your theatre, particularly to those of us with vari-focal lenses. Also I noted broken glass in one of the picture frames in the coffee bar that sells Godiva chocolates. I did point this out to the concierge manager, but unsurprisingly, it remained broken when I left the ship. Just another sign of poor management. The single gangway at Funchal was too steep for your disabled customers, and too narrow for anyone else to pass. There were long delays. The air conditioning on the ship needs balancing. Too many cold spots. Generally, the staff were lovely. We had good and friendly waiters. Our steward did his best, but I guess he was overworked. Finally one of our suitcases was damaged, but the form we filled in at the terminal is not used for anything, and after some telephone calls, we realised we needed to send yet another email to you, which we have done. Cunard is clearly living off its pretentious past. It pretends it is an ocean liner, but it is only veneer. Even the wood is plastic. The people we met at breakfast and lunch were, by and large, elderly and very Conservative. Not for us.. Read Less
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