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3 Helpful Votes
Sail Date: November 2017
We chose this cruise on the QM2 for our first trip to the Caribbean. Unfortunately, due to two hurricanes passing through the Caribbean earlier this year, two of the scheduled ports were cancelled due to storm damage ashore. Two ... Read More
We chose this cruise on the QM2 for our first trip to the Caribbean. Unfortunately, due to two hurricanes passing through the Caribbean earlier this year, two of the scheduled ports were cancelled due to storm damage ashore. Two alternative stops were inserted into the program, and we accepted that this was necessary, and not the fault of Cunard, both Amber Cove and St Lucia were fine as replacement stops. We were told by others that our lost ports (St Barts and St Thomas) were better than the replacements, but as first timers we were not to know. A couple of criticisms :- In this day and age, I was a little disappointed to be charged a steep rate for the connection of internet access when aboard. The Cunard line is at the more expensive end of the market and purportedly highly provisioned. Most upmarket hotels now provide free WiFi in the room (or at least common ares), and Cunard should start to consider diong the same. Seasoned travelers thesedays are reliant on being connected for social media and emails to continue their lives while "on the road". Also, the cruise missed another port at Antigua, when the ship failed to set the anchor to enable tenders to operate a service to the shore. The reason given was that the wind direction was not favourable, and the anchoring location chosen had a sand seabed where the anchor continued to drag. No-one could understand why this specific location was chosen, the QM2 has obviously been to Antigua many times before, and the seabed and predicted wind directions would have been well known in advance of our arrival. Isn't there a Plan B for such circumstances, rather than sitting 1km offshore bobbing around waiting for the scheduled departure time? Read Less
1 Helpful Vote
Sail Date: November 2017
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran ... Read More
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran Ebillo was personable and efficient. The evenings entertainment was good particularly from the group called the Rewind Project. However the trip itself encountered bad weather and in particular on the return trip there was storm force 11 and if you have ever been in that you would know. There was little respite at night or day for around 48 hours. Waves hit like torpedos, and everything rocked and creaked. If I had a complaint it was the tannoy system. the Captain clearly liked to speak for far to long and repeat himself( - must have come from a holiday ship or something, experienced captains don't do that) and often announcements were made through the cabin speakers when they needn't have been, ie crew exercises etc. Not great when you are trying to catch up on sleep. Read Less
2 Helpful Votes
Sail Date: November 2017
Wife did not want to fly long distance to winter sun. This was good value for money, no flying and no luggage restrictions. The ship was excellent, crew very attentive, entertainment good and varied, food good, weather variable but ... Read More
Wife did not want to fly long distance to winter sun. This was good value for money, no flying and no luggage restrictions. The ship was excellent, crew very attentive, entertainment good and varied, food good, weather variable but warmed up as we neared the Caribbean. Been there many times so did no tours. Appreciated the presence of a bridge director for organised duplicate competitions on sea days. Guest celebrity speakers excellent. many activities but impossible to do everything as timings clashed. As expected many elderly people with mobility problems. Minor criticisms: No anytime dining unless in more expensive cabins. Dinner at 6pm too early, 8.30pm too late. No activities in the evenings for late diners during first sitting time. Second showw finishes at 11.15pm also too late for activities. Movies were repeated during the second half of the voyage. Need to have enough movies so no repeats. Dinner wines were ridiculously expensive so not much uptake. Read Less
1 Helpful Vote
Sail Date: November 2017
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel ... Read More
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel Cunard's ships offer very elegant surroundings, ships that feel like ships unadorned with gimmicky features and, of course, excellent service. I like the fact that the dress code is stricter and smart wear is encouraged in the evenings but it is in no way stuffy or superior, everyone is very friendly and relaxed. There are a few areas solely for Queen's Grill passengers but I have never been aware of these or felt excluded as all the main areas and facilities of the ship are open to everyone. I am pleased that fellow passengers respect the standard Cunard offers and behave accordingly so that, for example, sitting in one of the bars sipping a cocktail and chatting or listening to live background music is uninterrupted by noisy behaviour. There is plenty of opportunity for fun and more informal surroundings in the Golden Lion pub and deck parties, etc. I particularly love the Queens Room ballroom as it is spacious with a superb dance floor and a big attraction to anyone interested in ballroom dancing which is held there every evening. There are dance hosts, too, for anyone travelling solo as I do. I found all the evening entertainment in the theatre to be excellent and also enjoyed the lectures on sea days. The itinerary was similar to other ships but mostly enjoyable, especially as we had sunny and warm conditions for most of our ports which felt like a bonus in November! Another bonus was that most of the ports were easy to get around independently, apart from visiting Seville, and it was well worth booking the coach transfer there. The embarkation and disembarkation were extremely efficient and the fastest I have ever experienced. Read Less
1 Helpful Vote
Sail Date: November 2017
3 couples chose this cruise as an Autumn getaway-3 nights in Barcelona booked separately and then 9 nights cruising back to Blighty. Initially the political situation worried us but our 4 days in the city were trouble free and most ... Read More
3 couples chose this cruise as an Autumn getaway-3 nights in Barcelona booked separately and then 9 nights cruising back to Blighty. Initially the political situation worried us but our 4 days in the city were trouble free and most enjoyable. 6 of us squeezed into a taxi for the journey to the port Saturday morning. Embarkation wasn't the quickest but we were on board for lunch and cabins were ready at 1pm. Nice bottle of fizz in the cabin. We were on second sitting (not our choice) but my wife charmed the most helpful maitre d and we got on first sitting-table for 6 by the window. Food and service excellent with our table staff willing to go the extra mile to get dishes for you that weren't on the menu. Thank you Alvis & Troy. First sitting too early and second too late. Freedom dining is our preferred choice. Perhaps one day Cunard??? As always Cunard wines are totally overpriced which seems to be reflected in the number of bottled on tables compared with other cruise lines. Our cabin was inside and was fine ( Deck 6) kept spotless by Jaypee and was excellent value for money. Entertainment excellent. Musicians, singers, dancers, comedians, and the lectures were good too. I think Cunard seem to offer high quality speakers compared with other lines. The boat was as beautiful as we remembered it ( on board pre refit Nov 2015) although the Winter Gardens seemed permanently cold. We prefer the buffet to that of Queen Mary-more open and the ballroom is more accessible compared with the Mary. We only used the ship's excursions once- Gbraltar as we left very early afternoon. It would have been nice to spend the whole day there as it seemed a very interesting place. The trip was excellent covering the top of the rock, caves, tunnels and military history of Gibraltar. Our guide Annie, was the best. On other ports the shuttles seemed over priced. Getting off in Southampton very efficient and on time. Overall very enjoyable cruise with excellent weather, great service, beautiful boat and great entertainment. It was a bargain price which made it all the better. We are booked on Victoria for 67 nights in 2019 ( Soton-Hong Kong) can't wait!!!! Read Less
10 Helpful Votes
Sail Date: October 2017
We chose Cunard - curious to sample the luxury service they claim to offer. The ship was indeed beautiful, clean and elegant. I was delighted with the stateroom - although anyone over a size 14 will have trouble fitting into their ... Read More
We chose Cunard - curious to sample the luxury service they claim to offer. The ship was indeed beautiful, clean and elegant. I was delighted with the stateroom - although anyone over a size 14 will have trouble fitting into their shower cubicle (and this applies to the higher costing staterooms as well) Plenty of storage space and the balcony was a little deeper than those on other cruise ships (this had been shaved off the length of the cabin - but worked ok) Usual naff hairdryer - but not worth bringing my own as the reduced power on ship makes it no better than the one provided. Nice toiletry bottles - no shower cap (although travelling friends had one in theirs) and I didnt have to ask for cotton balls and buds - these were there and waiting (you have to ask for them on Celebrity now) Pillows were so soft (I think they were filled with dandilion heads) they collapsed to nothing, so you had to fold them in half to get any support. Bedding good quality. However - for us the biggest disappointment was the staff behave as if you are invisible! Clearly they aim to have unobtrusive service - but this is to the point that no one gives the slightest interest as to whether you have had a good time ashore etc, They will reply if you greet them first - otherwise pretend you dont exist. (this is from officers down the line) and the impression is that they have been instructed not to engage in conversation with the guests. Our cabin steward joined the ship the same day we did. He was charming, efficient and smiling. (on the first day that was: although he remained highly efficient for the whole cruise - he looked exhausted after the first few days poor soul) Main dining room was a huge disappointment. Average to fair meals, served as if there was some race on! While eating desert - you had coffee cups slid under your arm while someone else was asking if you wanted petit fours as you tried to eat pud!!! This was every night. Every night I told our waiter - no thank you - I am allergic to pepper - every night he offered it again - he did remember I just wanted hot water and lemon after dinner though. Our waiters were nice enough chaps - just intent on getting us out asap. (had to smile when they gave us signed menus with the words 'exellent' written on them Clearly pleading for us to give them the high rating on survey forms. If you left your meal - other cruise lines always ask if there was a problem, or would you like something else - dont expect them to do that on Cunard. We became so tired of this that we began to eat in the Lido self serve buffet - where the food was so much better. Great choice, hot and better than the restuarant. They set the tables and you could have a relaxed meal and enjoy conversation with company without constact jostling and interuptions. The ship was packed with over 70s in wheel chairs and on sticks (75% were over 75 according to ships doctor and on previous cruise average age 85) also quite a few very young babies (who behave beautifully!). Not many young people and middle aged short in supply as well. Strict adherance to dress code after 6pm - companions had to make an emergency dash to the shop at 6.15 and passengers glared down their noses at them for not wearing evening dress - Drinks in bars were extortionate - we expect to pay premium prices - but doubles were being served without being asked for and they always serve the highest priced options if they could get away with it. Loved the formal nights - just a pity they decided to change all the days they had previously published and failed to tell us which themed night was which - plus we had two in close succession including one on a port day - never thad that before and hope not to again: far too rushed Entertainment was average. A new dance troupe had joined ship same time we boarded, and actually were very good (surprised me). There was an awful Irish comedian - whose material was about himself having survived a stroke and wanting us to applaud him for this alone, as his material was dire. Many passengers were upset by the content - having suffered strokes themselves and not wanting it used like this when they were getting on with it and not wanting to be reminded of the issues they face daily). So although I came back relaxed - I did not feel like I had had a fun holiday (unlike when we cruise with Celebrity) and we were more than ready to get off the ship and get home again. Glad I had the opportunity to try them but Cunard are clearly not for us - brace yourself Celbrity we are on our way back (you at least pretend to be pleased to see us !) Read Less
6 Helpful Votes
Sail Date: October 2017
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, ... Read More
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, Naples and ended at Rome. Embarkation was remarkably easy. The ship is beautiful, not at all glitzy, but understated. The service was exemplary, everybody was friendly and accommodating. We liked our cabin which was kept spic and span, but wished it wasn't so far forward. Dinner was enjoyable with congenial companions, all from the UK, which was fun for us Yanks. Still, it would have been nice to have an "anytime dining" option. The food was fine but I remembered better food on QM2 ten years ago. In general, since my first cruise in 1999 the food has deteriorated on most middle level cruise lines. We liked the various bars we tried and enjoyed the wine. As Americans we are used to paying a gratuity when we order drinks and they all seemed fairly priced. The entertainment that we saw was good but one night we went to the theater five minutes before the show started and could not find two seats together. We enjoyed watching the ballroom dancing at night but declined offers by gentlemen hosts to dance due to knee issues; still it was nice to be asked. We enjoyed the ports, having a bite to eat, a glass of wine and shopping. We went on one excursion to Pompeii which was fascinating but hard to keep up with the group on uneven surfaces. We disembarked at Civitavecchia which is really not all that convenient for Rome. In general we loved this cruise - I'd give it four and a half stars if I could. Read Less
Sail Date: October 2017
We went to Greece for the first time last year on the Queen Elizabeth. We wanted to visit the Acropolis and other sights in Pireaus and I found a super taxi firm (Michael Sterianos Taxi Tours). Michael gave us a fantastic day out. He ... Read More
We went to Greece for the first time last year on the Queen Elizabeth. We wanted to visit the Acropolis and other sights in Pireaus and I found a super taxi firm (Michael Sterianos Taxi Tours). Michael gave us a fantastic day out. He was on time, such a gentleman, a fountain of knowledge, gave such good rates that there was no contest in booking him again when Queen Elizabeth toured the Greek Isles again this year. Michael was there to meet us again in Pireaus and this time we visited the Olympic Stadium, Corinth Canal, Ancient Corinth and we finished up having lunch in a local restaurant in the village which was excellent value at 7 euros per head including food and drinks! We also visited Rhodes. The ship docked within walking distance of the walled city and it was so picturesque walking through the streets and bartering in the shops for leather bags, clothes, jewellery and belts etc. We then went up the cobbled streets, passed the museum and church on the outskirts and then passed some time away in a local bar/restaurant. Katakolon was another lovely port. We ambled through the shops bartering for goods and then strolled along the restaurants and bars on the seafront. I had to congratulate the Greek people here for their skill in speaking the English language so perfectly with no trace of an accent. Mykonos was another pretty place and we ambled along the bay into town and again passed the time away in a local bar on the seafront. We dawdled back through the pretty streets to the bus pick up point to rejoin the ship. I am not sure if Mykonos is always windy but we certainly picked up a tan there. We would have liked to go to Cadiz again rather than Palma as there is more to do there. We had very informative and excellent speakers on the ship, in particular Ken Lennox, Jack Crawshaw, Tony White, and Bill Miller. The only disappointment was we were too tired on the last night to go to the theatre to see the film 'Jackie'. It was a pity it was not showing earlier on the cruise. We also enjoyed the interview of our super Captain Inger Klein Thorhauge. Entertainment was good, in particular the choreography for the dancers and the costumes were superb. The food in the Britannia Restaurant was a bit repetitive this year when compared to last year. Our 2 waiters (Rosley and Carl) were very friendly and efficient at their jobs, always smiling despite being very tired some nights. Rosley was back at our request from last year. We had 6 p.m. sitting which was a bit too early, and 8.30 p.m. too late as you come out feeling full for the rest of the evening. Some nights we gave it a miss and continued to relax on our balcony in the sun and then went up to The Lido around 7.15 p.m. The food in The Lido was very well presented, tasty and there was a good choice. Again the staff were very friendly and helpful and the dirty plates disappeared fast! This year we had afternoon tea in the ballroom twice, and again the sandwiches and scones were delicious and the waiters and waitresses were helpful and efficient. The food in The Pub was also well presented and delicious. We feel you do need more seating here because we struggled at night and during the day to get seats. We used the lounge bar on Deck 3 after the theatre to relax with an evening drink. Johnny our waiter made a point of having tables and chairs waiting with a big beam on his face, and he looked after us extremely well. The main gripe though, throughout the ship was the price of the drinks plus tax. We all felt if you halved the price of the drinks more people would buy one, or even two, which would inevitably put your profits back up. It might be worth an experiment! We have yet to go on the Queen Victoria and of course the new ship when it is launched Read Less
4 Helpful Votes
Sail Date: September 2017
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars ... Read More
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty due to high cost of drinks-but the pub was full every days wplaying darts and cards and trivia. Ballroom dancing each night most popular b it you would not want to go and break out on a dance. Most Aussies wondering why the decks were empty at 10pm.oh and for single ladies they did supply officers to dance with you- looked like they had stepped out of a coffin! So if you want a happy cruise of fun this would not be the one to choose, It seems they are relying on all the Brits who want to practice their ballroom dancing and stay in the pub and play darts.And there are plenty of these so no need to change. Basically a shame as had great expectations for a masquerade ball and 20”s evening- a flop unless you had a partner and did proper ballroom dancing moves. Lack of atmosphere and only highlights were good food and good ports.Oh and 1 good comedy show otherwise just ships entertainment. Shops well stocked with quality. Tried fencing but only 12 people allowed for. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest ... Read More
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest problem, i.e. delivering grated ginger, lemon and hot water to your cabin twice a day for a throat tickle. Others were quietly assisted with their gluten free diets to ensure they had the best food available. As usual we did see disabled people being helped in a caring way. The food was exceptional!! We were unfortunate enough to have an obstructed view (which we knew of prior to boarding) due to being later in the booking process but it didn't really take anything away, we saw lots and you are all over the ship or ashore every day so We had plenty of room and clothes storage was ample. Buying a bottle of wine (to drink in your cabin) occasionally ashore was not frowned on as some cruise lines do. The entertainment at times wasn't up to expectations but............... we are all different. Read Less
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