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14 Helpful Votes
Sail Date: May 2017
To give my wife an experience of a cruise to the Norwegian Fjords was the task to help celebrate our 10th! Frankly the thought of being cooped up with thousands of people did not appeal and we had put off cruising for years. After a lot of ... Read More
To give my wife an experience of a cruise to the Norwegian Fjords was the task to help celebrate our 10th! Frankly the thought of being cooped up with thousands of people did not appeal and we had put off cruising for years. After a lot of research we went for an 'Early Bird' on the QE, choosing an outside cabin, midships on deck 1 to minimise any 'rocking and rolling' as my wife was concerned about the ship's movement. Booking direct with Cunard was easy and my naive questions were fully answered without condescension. We arrived early for embarkation, as our taxi pulled up a very polite porter took our bags and directed us to check in. 'Check In' was fast, efficient and as soon as we were on board, as our cabin wasn't ready we were directed to a lounge to sip tea and take in the view. Our cabin was surprisingly (to us) spacious and very clean, the bed was so comfortable and the window at ideal height to sit by. Lots of room for clothes, cases etc etc. The shower area was compact but had enough space and there were lots of lovely fluffy towels and a robe & slippers for each of us. We have stayed in some of the best hotels in the world and the cabin was on a par with some of those. Our Steward Gio was very helpful & friendly even apologising when he missed a call as he was off duty!! The restaurant for dinner and breakfast was excellent, the staff; are so well trained and professional putting many so called 'top restaurants', we have dined in to shame. The menu selection was so wide there was always something to tickle the palate - as usual the only thing that was below par was the attempt at Chinese food but we are used to that....being from HK. The buffet meals were all fresh and top class and the layout such that it was very easy to meet other passengers. So the BIGGEST surprise was that rather than being, 'cooped up' there was plenty of space and we met some delightful people. There is so much room on-board you can always find a quiet spot. Being newbies we booked excursions at every stop - yes we could have done our own thing but it was so nice to sit back and let someone else take the strain. Most of the guides were excellent and the one tour that was below par we got a partial refund for - the next day. The only real downside was the $49.99 minimum charge for access to the ship's internet that we passed on; so our roaming charges were high. The entertainment wasn't really our kind of thing but our fellow diners went every night and enjoyed it. The outdoor swimming pools were crowded at peak times so I did my swimming exercises outside of these hours or when it was raining! All in all it was a great experience! Read Less
4 Helpful Votes
Sail Date: May 2017
We chose this cruise as a thirtieth anniversary celebration, we love ballroom dancing and managed to have some lessons with world champion dancers....excellent. Our cabin was spacious and well laid out with a complimentary bottle of wine ... Read More
We chose this cruise as a thirtieth anniversary celebration, we love ballroom dancing and managed to have some lessons with world champion dancers....excellent. Our cabin was spacious and well laid out with a complimentary bottle of wine upon arrival. A nice touch. We spent our days, at the lectures, reading, walking, dancing and quizzing, which we enjoy. We found the food to be varied, with a good selection of items to suit everyone. The Lido restaurant was OK but we felt the layout didn't always suit us as we had to go hunting for things that had been moved. Otherwise it was fine. Our destination was Hamburg, very nice but cold. The entertainment on board was first rate Bernie Flint and the Bluejays, everyone really seemed to enjoy the party night...we did. Overall, a lovely brake for our Thirtieth wedding anniversary.We will be back...for the dancing as it was excellent. Read Less
1 Helpful Vote
Sail Date: March 2017
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave ... Read More
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave us the chance to see both for longer. We enjoyed the activates on board, in particular darts and trivia's, the entertainment staff were the best we have ever encountered. The food was very good and in the dining room, not over facing, if you wanted more you could receive more (other cruises tend to put too much on a plate, which means a lot of wastage). Our friendly waiters, Marina and Glen, went out of their way to ensure we enjoyed our meal The taste of the food, in particular Cheddar Cheese, brought back memories of how it should taste. I was able to have kippers every other day, and the waiters didn't think I was asking for 'capers'. After this first cruise with Cunard we were very impressed, and may have now become our favourite Cruise Line, but future cruises would depend on the itinerary. Read Less
14 Helpful Votes
Sail Date: February 2017
Always wanted to cruise on Queen Mary 2 and experience the legend, Cunard and the past splendour of a transatlantic ocean liner. It was also my first cruise. Sailing from Sydney to Tasmania - return seemed a good way to enjoy this ... Read More
Always wanted to cruise on Queen Mary 2 and experience the legend, Cunard and the past splendour of a transatlantic ocean liner. It was also my first cruise. Sailing from Sydney to Tasmania - return seemed a good way to enjoy this experience. The QM2 sailed from Sydney to Port Arthur, Hobart and return to Sydney. From the moment you board QM2, you are taken to a past luxury and the best of British sailing history. The ship is truly large, beautiful and an experience to do at least one in your life. Staff were always friendly and always able to help you. Service is a hallmark of the QM2, so is the dining experience and entertainment. Tenders to Port Arthur were well organised and presented with no problems. Major Likes: The Veranda Restaurant - you have to book early to dine at this signature restaurant, but the service and meals were truly wonderful and the price extraordinary value. Food at all the ships dining establishments was good. Entertainment was refined and so was dressing formal. Everything about QM2 is grand. Things to be aware of for maiden passengers: QM2 is not really a shopping mecca. There is a handful of stores and except for the two stores, the others are very upmarket and expensive. Also be aware that when buying on ship (like all ships), they pre-approve funds from your account and it can take 7 to 10 days to clear from your account once the bills have been processed. Read Less
14 Helpful Votes
Sail Date: January 2017
For 799 USD on a balcony incl. 850 USD OBC you better go than staying home. Embarkation was "disappointing" since the weather was foggy and rainy. So not a real welcome feeling with a great farewell out of New York like we had ... Read More
For 799 USD on a balcony incl. 850 USD OBC you better go than staying home. Embarkation was "disappointing" since the weather was foggy and rainy. So not a real welcome feeling with a great farewell out of New York like we had in November 2014. Crew was fantastic - was mostly like reunion-party. Was NY Times Readers voyage incl. many lectures from NY Times. Wanted to join many but at first day many items canceled from my personal agenda and from second day never had a look again to daytime activities. Production shows were great. Violin-artist plus Diva of the Seas with Whitney Houston song fantastic. Only Opera Boys were a little weak compared to the level of the other shows. Food unchanged. But The Verandah. Too overpriced and too upscale compared to Todd English before. So only had one time but three times on last voyage. Alternative dining (Coriander and Smokehouse night) was nice. But the last Coriander food experience on QUEEN VICTORIA recently was better. Service experience as good as before. New King's Court with long ways to beverages. Best was fresh squeezed juices for breakfast. Cabin was fine. Nice balls and parties. Internet services better since it is no more MTN but Telenor. Better quality if it runs. But if it did not run it was terrible. Only regular debarkation deck by deck was too old-style. But friends with purser's office was helpful to get me off the ship at my time of convenience. Something they could do much better by asking the guests when they want to leave the ship. VERY NICE for Gays. Last transatlantic we were only 2 FODs. This time around 40. Read Less
5 Helpful Votes
Sail Date: January 2017
We thoroughly enjoyed our time on Queen Elizabeth, she is a beautiful ship. Our cabin was bigger than we expected and perfect for us. The bed was so comfortable, the best ever. There were good quality toiletries provided in the bathroom. ... Read More
We thoroughly enjoyed our time on Queen Elizabeth, she is a beautiful ship. Our cabin was bigger than we expected and perfect for us. The bed was so comfortable, the best ever. There were good quality toiletries provided in the bathroom. The only downside was the shower curtain and the rather small shower cubicle. We were impresses with the entertainment, we saw one production show and enjoyed it plus ther was a rick band on board who did two shows one in the ending and one In The afternoon, they were amazing. We requested a table for 6 near a window for last di ing and that is exactly what we got. The food was generally very good in both the MDR and the buffet. The drinks were on t expensive side but as the measures are larger than normal it wa to be expected. We have wine with dinner, I did find the wine on the expensive side but he. Purple of bottles we had were very enjoyable. Embararkationand disempbarkatiom we're both trouble free and well organised. We were on th ship within half an hour of us arriving at check in. Our cabin wa ready so we were able to leave our hand luggage there. Read Less
1 Helpful Vote
Sail Date: December 2016
This was a new years eve cruise. We enjoyed ourselves so much the first time we booked again this year 2015. We arrived at Southampton dropped off our car withe the parking attendant. Our cases were taken by the porter. As we entered ... Read More
This was a new years eve cruise. We enjoyed ourselves so much the first time we booked again this year 2015. We arrived at Southampton dropped off our car withe the parking attendant. Our cases were taken by the porter. As we entered the terminal we were greeted by a member of staff. The terminal was clean with seating area's, not like some of the terminals used by some other cruise lines. We were quickly checked in. We were greeted by a line of staff, very smart in there uniforms. Then Offered a glass of champagne when we boarded the ship. The ship and all the staff were fantastic. A really first class 5 star service. The entertainment was also first class. Went spent the night docked in Amsterdam. The fireworks display was also impressive from the top of the ship. And as we stayed on UK time new year was at 11pm ( 12pm Amsterdam time). Then at 12pm we had the UK celebrations into the early hour's of the morning. The service and ship decor is very impressive compared to constellation or Equinox we have been on. Read Less
8 Helpful Votes
Sail Date: November 2016
I have read a couple of reviews from people who went on this trip and I cant believe we were on the same ship......the embarkation was smooth and easy...the ship was absolutely fantastic in every way including service, food quality and ... Read More
I have read a couple of reviews from people who went on this trip and I cant believe we were on the same ship......the embarkation was smooth and easy...the ship was absolutely fantastic in every way including service, food quality and staff attitude. Overall a much better experience than the Queen Mary 2 the last time we were on there. If other people found the crew / staff "Miserable at best" it was because they spoke to them like dirt in the first place, and we did see some of that. The Big Band theme was excellent with dance and swing music on all 3 nights with the biggest on the middle night. The Glenn Miller numbers made my hair stand on end....Everyone dressed up and made an effort which was lovely to see compared to the abject failure in adhering to the dress code on QM2 last year. It seemed like everyone on board (apart from myself) could dance well and has encouraged me to learn for the next one when I can take my wife round the dance floor. It was a shame Storm Angus was at night, we would have liked to have seen more of it. Must have been quite spectacular. We didn't go ashore but preferred to stay on board and take advantage of the quieter atmosphere and use all the facilities - pool - tennis - games etc and had a great day. Fed up with people using Trip adviser to try and get recompense for being miserable themselves on holiday. Bravo Cunard and thank you Queen Lizzy. Read Less
6 Helpful Votes
Sail Date: November 2016
We booked parking recommended by Cunard. We arrived at the ship and within two minutes our baggage and car had been taken, what a great start. Our balcony cabin was incredible and everything was spot on . We received a half bottle of ... Read More
We booked parking recommended by Cunard. We arrived at the ship and within two minutes our baggage and car had been taken, what a great start. Our balcony cabin was incredible and everything was spot on . We received a half bottle of complimentary champagne and we then familiarised ourselves with the ship before the safety briefing. We then went for drinks in the Chart Room and then went to the Brittania restaurant for 8.30 sitting. We had fantastic food and great service every night. The entertainment was great each night with the Rock tenors our favourite. We took two Cunard organised trips one from Le Havre to Rouen and one from Zeebrugge to Ghent. The organisation on the Ghent trip was better with ear pieces and hearing contact with our guide. The Rouen trip was not so good as you could not hear what the guide was saying unless you were next to her. The drinks are quite expensive but we consumed what we wanted and received a final bill of £285. We opted out of the tipping charge and gave personal tips to those who looked after us. The boat is immaculate and the only two niggles we had were on the masked ball night we had purchased masks and when we entered the ballroom only a small percentage of people had masks and all the seating was taken by people not wearing masks. The other complaint that we had was with one of the female waiters in the Chart Room who was not friendly and too busy chatting up and stopping other waiters from doing their job. We had a fantastic Romanian wine waiter who made our meal even better with his attentiveness. Read Less
9 Helpful Votes
Sail Date: October 2016
This was our first cruise and we were not dissapointed. We didn't know anyone who had sailed with Cunard and did not think their description of cruises they had been on were for us (not into water slides rock climbing or hundreds of ... Read More
This was our first cruise and we were not dissapointed. We didn't know anyone who had sailed with Cunard and did not think their description of cruises they had been on were for us (not into water slides rock climbing or hundreds of screaming kids nor does a river cruise sound appealing....... ) so we did lots and lots of research on line. Mostly coming back to Cruise Critic and YouTube!!! So, we sort of knew what to expect, we are by no means old (mid 50's) and knew by now there'd be lots of folk much much older than us but this was our choice anyway. All these reviewers who appeared to have been shocked and horrified to discover this once on board have only themselves to blame. Research people, research. We had a balcony room mid ships on deck 5 which was good for crossing bay of Biscay. ........ Not noisy, not too hot, we weren't kept awake by anything or anyone. There was a low hum which only served to rock you to sleep but guess what? It's a ship. It has an engine. It's the thing that is taking us to our ports of call. Please don't tell me there isn't noise in a hotel (kitchens, lifts, doors banging, stilettos on marble floors you get the picture.) The food choice was excellent but we only went to the buffet for a snack or ice cream as we wanted to take advantage of the fine and efficient service on offer in the restaurants. So those who moaned about the busy Lido, you had a choice! Evenings were great I personally loved dressing up cos I don't get the chance at home but again you had a choice and there are plenty of places to go if you didn't want to. Of course there were times when a table had to be shared with fellow passengers the alternative was to stand up all night. You can always ignore them. The wine was pricey and I agree Cunard should really not be charging nearly 40 dollars for what is their house wine. our sommelier Markos was amazing and he made our night with his witty banter (all appropriate of course) and whether we had drinks or not engaged with us anyway. The waitering staff were quick efficient and had memories like you wouldn't believe. There was just the right balance of friendliness with professionalism. Wrapping up now before you fall asleep, decor, wonderful, classy ambience, great entertainment worthy of the West End, loads of bar areas to hide away if you want, plenty of room on deck to do likewise. Cleanliness standards one of the best I've seen. Are the soft furnishings getting a bit frayed..... Yes but the QE is due a re fit in 2018. All staff were smart friendly and couldn't do enough no matter how much some passengers whinged or complained Read Less
8 Helpful Votes
Sail Date: October 2016
Amazing QM2 history! We had a queens grille suite and was quite impressed by the space and service the butler was a quick call away . The restaurant was amazing for the queens grille we could pretty much order anything we wanted as long ... Read More
Amazing QM2 history! We had a queens grille suite and was quite impressed by the space and service the butler was a quick call away . The restaurant was amazing for the queens grille we could pretty much order anything we wanted as long as we gave them notice at lunch! Had caviar and vodka Queen Mary style!! The FOD get togethers were fun and there was a nightclub behind the ballroom floor! The ports were all amazing and even if the queen mary excursions were full if you get off at the ports they have excursions you can buy there which are usually cheaper! We got on board at Quebec city a little later in the evening so it was a bit of a ghost town but the security guard called someone from the boat to get us on board. He thought we were crew since we were younger! LOL ! There are a lot of older people on the ship but everyone had an interesting life story! We wore tuxes for the formal nights and that was fun but wouldn't want to do that every night! The QM2 had bits of history everywhere and you had a new area to explore on the ship alomst everyday. Overall an amazing cruise on an amazing ship! Canada was beautiful in the fall! Read Less
15 Helpful Votes
Sail Date: September 2016
This was our 9th cruise with Cunard and 6th on the QE. Occasionally Cunard lets us down where elements of Carnivalisation become all too apparent; sometimes the service lacks the finesse I would expect; occasionally a member of staff ... Read More
This was our 9th cruise with Cunard and 6th on the QE. Occasionally Cunard lets us down where elements of Carnivalisation become all too apparent; sometimes the service lacks the finesse I would expect; occasionally a member of staff isn’t quite as well trained as I would hope. However, most of the time Cunard get it right and occasionally perfect. After boarding the ship we quickly felt like Cunard had read our minds and solved many of the little niggles we had had previously. On this short voyage we experienced excellent service, very good food and a chance to relax. From booking through to disembarkation, with only minor exceptions, the service was polite and almost flawless. My prepaid on board credit was on my account straight away; our room steward was faultless and our waiter at dinner in the Britannia Club was exceptional (normally works in the Grills). The purser's desk staff were polite, efficient and helpful. Shortly after boarding (which was immediate and efficient, and before 12pm), we received complimentary champagne, strawberries and gourmet canapés as a gift from Cunard Customer Services; I am still not sure why we got these but I suspect it was as we had just booked our honeymoon on QM2 for 2018. Whatever it was for, it was a very nice touch. We noticed a few changes such as an improved Veuve Cliquot champagne menu in the Midship’s Bar with the addition of a champagne tasting where you can buy 3 small glasses of various champagnes including La Grande Dame for $25 per person, served with strawberries and canapés. Caviar was also available but was not presented as described and I’m convinced there was not 50 grams as there should’ve been. Reasonable value at $60 had it been presented a little better with blinis and garnish; not the melba toast we received. We ate in the Verandah twice and the food was exceptional; during a voyage last year it was not as good as it normally is, but was back on form this time. The service was also spot on and the Maitre'D superb and helpful. We encountered some new standard Britannia menus too but also many that we have seen before; some are getting a little repetitive but are still very good. The Britannia Club a la carte menu is improved from what I remember; it is a little larger with a more interesting variety: a very good compromise between Britannia and the Grills. We also ate in the Lido a couple of times and were quite impressed with the standard and variety, and the addition of plentiful smoked salmon which is always welcome. Service generally was very good; the staff were very polite and helpful and our waiter at dinner had a wonderful sense of humour. An exception is that the service in the Commodore Club continues to be a little slow, however there do appear to be more staff than previous cruises so Cunard may have listened to feedback here. However the selection of canapés, hot and cold, served with drinks are worth waiting for. I also enjoyed trying a variety of new cocktails and softails. The on deck drinks service was a little slow too, ordering a drink from the hot tubs can only be described as painful. The overall ambience of the ship was wonderful as always, with most people adhering to the dress code. The harpist, violinists and pianists were wonderful and elevated the ambience further. The world club party was very good too, an excellent variety of complimentary drinks and canapés and a great Captain with a sense of humour. We made use of the complimentary wine tasting for World Club members. The 4 wines tried were very interesting and it didn’t just feel like they were trying to sell us the wines. The sommeliers hosting the event were for the most part polite and knowledgeable. I shall certainly attend another wine tasting. I didn’t like how we had to wash our glasses in between each wine and couldn’t have a fresh glass; there were only 4 wines after all. The ship is in a very good state of repair and it appears maintenance is taken seriously with a rigorous routine for touching up wear and tear. Finally, the weather deserves a mention. Not within Cunard’s control of course, but the combination of excellent weather, good service, good food and picturesque locations made for a handful of perfect moments (and photographs to remember them by). The Ports of Call: Vigo - A pleasant surprise. We went for a walk to the top of the hill and the castle remains. Some wonderful panaromic views can be enjoyed from here. Lisbon - Keep your hands in your pockets and don't stop moving. We took an excursion here to the lovely walled town of Obidos; this was quite good although the guide on the coach was a little boring. Was very busy initially which wasn't great but it soon quietened down and was a beautiful place. We walked the town walls, again offering great views, and visited an shop selling a large selection of wines and spirits offering free samples (always good). We tried a very interesting local gin. Now for Lisbon itself. In the afternoon we walked down to Black Horse Square. Within the space of 15 minutes walking around the square and up the main road from there we were approached no less than 6 times by arab-looking men trying to sell us drugs; we soon realised this was likely a distraction to pick pocket. Thankfully we had our hands in our pockets. Whenever we stopped we were approached and it became quite scary. We decided to quickly return to the safe haven of the ship. Lisbon itself does look very nice from a distance, maybe an organised tour next time. Porto - A Cultural Gem Much better than Lisbon; again we took an interesting tour here visiting the cathedral, stock exchange palace and a port wine cellar with a port tasting. Very well presented with an excellent tour guide and quite good value. Porto felt much safer than Lisbon. An interesting history and charming place to explore. Cherbourg - It is what it is. A good base to explore northern France. We hired a car and drove to the Normandy beaches and American Cemetery. Easy to do a good round-trip in 4-5 hours without being hurried as you tend to be on ships tours. Overall, I am very happy with this cruise. The whole experience was wonderful and I was sad to disembark. I am very much looking forward to my next Cunard cruise, particularly on Queen Elizabeth. Please read my other reviews from previous cruises for a more comprehensive reviews of the ship; its decor etc. Read Less
13 Helpful Votes
Sail Date: September 2016
First cruise as a honeymoon cruise from New York to Quebec to enjoy the Indian summer. Concisely put: the experience was worth every dollar spent. We had the most attentive and dedicated service from our stewards Krisna and Richard, ... Read More
First cruise as a honeymoon cruise from New York to Quebec to enjoy the Indian summer. Concisely put: the experience was worth every dollar spent. We had the most attentive and dedicated service from our stewards Krisna and Richard, all meals were very good or excellent. We love breakfast in bed, and this was always served timely and most enjoyable. We had chosen a seating of six for dinner as we like to meet new people, and had lots of animated and charming conversations with our fellow cruising couples over dinner. While the meals at the Queens Grill were very good to excellent, (try the lobster variations, we loved them) and also available for room service, we found the dining experience in the Indian restaurant Koriander okay but the food somewhat uninspired compared to authentic Indian cuisine as we know it. Though, this may be a bit nitpicking, given the high standards we applied to our experience. In other words: we opted for a luxury cruise and applied those standards as we know them from our previous experience with luxury hotels. And we were impressed, that indeed our experience on the QM did not fall behind those. Plus, we found the entertainment we indulged in excellent, although we partook just in a few : the presentations given by the ambassador Jordan were not only lively, spirited, but most insightful and widened our understanding of the complexities of politics in the Middle East after 9/11. The fitness center was spacious, well equipped and at the stern , so I could quickly glimpse a view of what lay ahead between my exercises. As to the bar experience we lounged in the grills lounge and the commodore club, and liked the ambiance at commodore so much that we frequented it quite regularly. In all restaurants and bar we were always served with dedication and friendliness, and were delighted by the personal service we felt anywhere on the ship. It is not easy to find something that QM could improve on, but we can make these suggestions: as to land excursions, we would rather have longer stays in bigger cities like Boston and Quebec , with so much to see in the cities and their surroundings. Newport and Sydney ma be quaint, getting there and back through tender service from the ship takes some time given the waiting times on board before you can get on the tender. As you then only have a few hours on land, excursions are rather limited and the organized ones with coaches were reported to us as rather "touristy". So we skipped Newport and spent a few hours in quaint Sydney, visited the heritage museum there (highly recommended also for the witty ladies that guide you and are treasures of historical knowledge which they narrate in a delightful way) , plus a roadshow of vintage cars that was just on in town. We would still have liked to spend more than a day in Boston, ideally two full days, but understand that other travelers may prefer a mix of smaller ports and bigger cities. As to the Grills lounge: it was a bit to cold in there, this may be a matter of personal preference, but adding to this was a smell of food that always pervaded the room. Compared to the beautiful and cosy library and the other attractive venues on board where we could meet and enjoy company we felt that this lounge clearly fell behind and was much less frequented than others. All in all we had a most pleasurable cruise and will surely recommend this to friends and anybody who would consider such a cruise in a classic style of yesteryear with all the modern creature comforts we nowadays take so often for granted. By the way, re classic: we appreciated that the dress code was upheld and also adhered to by the vast majority of cruisers adding to the elegance of the beautiful ship and its inner decoration. Read Less
7 Helpful Votes
Sail Date: September 2016
This was our 5th voyage on the QM2. We chose it due to its recent Remastering. My wife and I embarked from Southampton to New York on Sept. 20th in a Queens Grille stateroom. Our luggage using Cunard's White Star service was the first ... Read More
This was our 5th voyage on the QM2. We chose it due to its recent Remastering. My wife and I embarked from Southampton to New York on Sept. 20th in a Queens Grille stateroom. Our luggage using Cunard's White Star service was the first to arrive in our room quickly followed by our two checked pieces. This was our third use of the White Star luggage service and it has always been reliable. We even checked a piece home from New York to home in Virginia when the ship disembarked. FedEx delivered it in two days. The Queens Grille restaurant has totally changed with new furniture, carpeting and decor. Cunard replaced the individual serving stations with two larger ones off the main dining area with opaque glass partitions. This gives the room a clean and open appearance. Our Maitre'D, Oliver, along with Ralph, our head waiter plus Rajesh and Satyr who were our table waiters were fantastic. They catered to our every whim. The food selections in QG for lunch and dinner were excellent. Presentations and tastes of all the dishes were of five star quality. We ate in the new Verandah restaurant that replaced Todd English. A beautiful restaurant for special occasions. Paul, the Maitre'D, gave us premier service. The food was both creative and delicious. The Carinthia lounge has replace the former Winter Garden and was outstanding. Its food was very unique and tasty. Great for breakfast and lunch. Seating was comfortable and airy due to new furniture which made the decor soothing. A Dixieland jazz band played during lunch one day. Kings Court has been totally redone. Not only is it bright, open and no longer confusing to navigate but the waiters will bring your beverages to your table. This was never the case before the refit. Food throughout the ship from Kings Court to Queens Grille has been definitely upgraded in quality and presentation. The comedian on board, Mike Doyle, was very funny. The dance performances were good. Dr. Hal Tinberg, one the lecturers, was excellent. He packed the Illuminations room. We were so impressed with this crossing that my wife and I booked another transatlantic voyage in May of 2018. Lastly, we finally made it into Platinum class which gives us much better ship benefits. Read Less
13 Helpful Votes
Sail Date: September 2016
As always I read these wonderful reviews on here so I feel I need to send you my feedback about my QM2 transatlantic last week. Well, I had a brilliant time and loved every minute of it. Ship is in very good shape indeed. Personally ... Read More
As always I read these wonderful reviews on here so I feel I need to send you my feedback about my QM2 transatlantic last week. Well, I had a brilliant time and loved every minute of it. Ship is in very good shape indeed. Personally I really liked the new carpets etc compared to the old ones. I felt the ship has started to develop a personality by itself compared to 8 years ago. I had a single balcony cabin (double single occupancy) with obstructed view. It was really obstructed, however I loved the space and the daylight compared to an inside cabin . A balcony is not really necessary on a TA but nice to have. Jerel was an excellent cabin steward, the cabin was spotless. I felt really at home there to relax or nap certain hours of the day. Fellow passengers were really nice and I enjoyed their company. i had a great table for dinner with really nice table mates who made me feel good. I made an effort to share tables for breakfast and lunch in the Britannia and it was always to pleasure to do so. QM2 on TA does attract a different clientele than a regular cruise ship and I heard some very interesting stories from a lot of different people. The LGBT cocktail hour in the Commodore Lounge was always very well attended and I went there every day. Considering my last Cunard voyage ws 8 years ago and having read a lot of “standards are dropping” articles for me it really hasn’t. Service and food were very good and on the same level as before. Couldn’t really find a weak spot, mind you I wasn’t looking for it either. Cabin service excellent, room service every day spot on time and dining room service very well organised. Embarkation in Southampton went really smooth. I arrived by 1130AM and was given a check in number A1 just after the Grills and Priority people. and was on board in a breeze by 1210. Cabin steward allowed me to store my bags in my room and lunch was ready. I normally never do buffets however Kings Court improved dramatically compared to before. The Carinthia Lounge is a big success even though I already saw some wear and tear on the hot seats next to the windows. Library assistants were very helpful. I loved going there every day. The weather was good, a little chilly and a little bumpy on the second and third day. (I had hoped for more stormy weather) I noticed again how incredible seaworthy QM2 is as at times you hardly noticed any movement as all. One thing which was vey badly organised was disembarkation in Brooklyn. I think this was not Cunard’s fault as it seems only half of the required immigration officers showed up. I booked a transfer to Penn Station and left the ship an hour late. In the terminal you had to collect your bags and queue up in a long line with these bags for another hour. All very inefficient and terminal staff didn’t seem to have an proper overview either. Once cleared it was a little hard to find the proper coach. I ended up with other people at the wrong one and a woman (fellow passenger) started loading our bags. Probably to help, however it was the wrong coach and it took a lot of effect to retrieve them again. Next time I would definitely take early self disembarkation as I even saw Grills guest lining up with their bags for a long time. I still find it very unfortunate QM2 doesn’t dock at Manhattan anymore which is so much easier. However I understand the logic behind the decision to move to Red Hook Read Less
9 Helpful Votes
Sail Date: September 2016
We were only on it for the last 7 days. Rome, Corsica, Livorno, Monte Carlo, Barcelona. We chose the Queen's Grill, category 6 (I say the worst house in the best neighborhood). Our cabin was at the back of the ship. A place that I ... Read More
We were only on it for the last 7 days. Rome, Corsica, Livorno, Monte Carlo, Barcelona. We chose the Queen's Grill, category 6 (I say the worst house in the best neighborhood). Our cabin was at the back of the ship. A place that I love. We can watch the sea turn aqua and foamy as we leave. The deck was tremendous. It was bigger than my wife's first cabin when she sailed so many years ago. The cabin was spacious and the closet space was unbelievable. From the time we embarked through disembarkation it was, though not perfect, pretty darn close. We had a couple of problems.First, I found the bed too hard. We told the stateroom attendant and they put a mattress top on and that was perfect. Second, the shower/bath tub combo. The shower head was too low for me, I am 6'2". We said something and they installed a hand held shower head, but they did not have the piece to hold it in place. So that would not work, so we had them change it back. All of this was done immediately. The only food problem we had was the Verandah Room. As we were in Queen's Grill, we actually were at the best restaurant on the ship. But as our travel agent paid for the dining experience we thought we would give it a shot. The waiter failed to get the order correct, so that was the only problem. The matre d saw this and was mortified. Many apologies and eventually she did not charge us for the meal. We had High Tea in the Queen's Room, again being novices to Cunard we did't know that the Queen's Grill was actually the best of the best, but if we didn't know about the Queen's Grill we would have thought the Tea in the Queen's Room was grand. When we have gone to Broadway Plays, we always wanted to sit in one of those side balcony booths. Well they have them on the ship and we went for it. $63.50 more, but worth it. They give you chocolate treats and a split of very good champagne. Feeling like the elite. Excursions. Well here they did not blow us away. Cinque Terre is a place my wife absolutely wanted to see. We did. But the excursion wasted so much time on ferries that it was hard to actually see much of the 3 out of 5 towns. Barcelona's tour was also too short. We had time so see the outside of the famous church, but not enough to go in. We could have gone back on our own, but we choose not to. We wish that could have been added. That excursion was called "Highlights of Barcelona". It really was just the highlights. We would definitely go again. Not just on this ship, but the same cruise. We already booked a transatlantic cruise based upon the experience. Something I never thought we would do. Why would I spend 6 days on a ship? Let me tell you, the Queen's Grill option makes it worthwhile. Read Less
10 Helpful Votes
Sail Date: September 2016
Our second trip on QE and Cunard once again delivered a fantastic voyage. Long may Cunard NOT offer an all inclusive drinks package - even though my husband likes to drink but the lack of such an offer does seem to maintain the high ... Read More
Our second trip on QE and Cunard once again delivered a fantastic voyage. Long may Cunard NOT offer an all inclusive drinks package - even though my husband likes to drink but the lack of such an offer does seem to maintain the high standards on board. We had a standard balcony cabin, the same one as before 6211 which was right at the end of the corridor to the back of the ship. Beautifully quiet as no-one passing by and the 2 cabins at the rear of the ship are Queens Grill Suites. Its a bit of a walk from the lifts, but we preferred it. Cabin was lovely, light and bright and modern in decor, lovely linens and spotlessly clean. No bath, just a shower cubicle but very nice shower-room with nice toiletries too. We loved this ship the first time we sailed on her, and were equally impressed on this occasion, so much so we have booked again for 2018. If you cruise only once in your life and enjoy luxury, great live music (big band), ballroom dancing and a generally relaxing atmosphere, then make Cunard your choice. You will not be disappointed. Read Less
6 Helpful Votes
Sail Date: August 2016
We chose this cruise because of the itinerary and we wanted to experience a cruise based in Britian. We were in cabin 1073. We usually book a balcony but the cruise was almost full. The cabin was a really nice size, and we didn't mind ... Read More
We chose this cruise because of the itinerary and we wanted to experience a cruise based in Britian. We were in cabin 1073. We usually book a balcony but the cruise was almost full. The cabin was a really nice size, and we didn't mind not having the balcony as much as I thought as the ship had lots of nice places to sit. We loved the entertainment, especially the cellist and the tenor, and the speakers (who were really interesting). We also tried lawn bowling and played some bridge and darts. The food was very good, and desserts were excellent. I would say the food was similar to Celebrity but desserts were better. Drinks were expensive though. We loved the Verandah restaurant. We prefer anytime dining, but that isn't an option with Cunard in the Brittania dining room. Still it was nice to meet people, and we enjoyed the dress code. My husband had a couple of nights where he preferred to not wear a jacket, so we went to the buffet on those nights. Embarkation was excellent; we arrived at 1 as was listed on our documents and walked right up. We hardly saw any children and the average age looked to be 70 plus, about 15 years older than us. So it was quiet, which suited us. The library is good, so no need to pack books. This is a cruise for people who like quiet, enjoy good food, like classical music and enrichment activities. Read Less
9 Helpful Votes
Sail Date: August 2016
We chose this cruise as a special holiday after not having one for a couple of years due to paying for two weddings! (Thanks girls). It was our first cruise with Cunard although we have cruised before with other lines. The itinery included ... Read More
We chose this cruise as a special holiday after not having one for a couple of years due to paying for two weddings! (Thanks girls). It was our first cruise with Cunard although we have cruised before with other lines. The itinery included some ports we had visited before and a couple of new ones (Gibraltar and Korcula) and also Venice which we were keen to do again as it was winter and very cold on our previous visit. Boarding was fast, smooth and trouble free and our luggage was in our stateroom when we arrived. Our room (regular balcony deck 7) was very comfortable with plenty of storage space and lots of room to move around. The balcony was a good size and not overlooked although some of them could be so check the deck plans carefully when booking if this is an issue for you. We had a wonderful cruise and found the ship to be very comfortable and well designed. We dined in the Britannia restaurant and were fortunate to have splendid dining companions - we laughed so much and genuinely looked forward to eating every night. The food was excellent and the service was friendly and efficient. There was plenty to do during the days if you wanted to, or you could just sunbathe or read a book. It is true that on a sunny day there will be a shortage of sunbeds by the pool, but there are plenty of other places to find (or escape) the sun and expecting to have enough space adjacent to the pool to accommodate 2000 passengers is unrealistic in my view. If you want a guaranteed place by the pool then you will need to pay 4 times as much and cruise on Europa or some of the other boutique vessels. For at least half the cruise the balconies will be in the sun on a warm day and that's the majority of the cabins on a Vista class ship such as this. We enjoy the formal aspect of a cruise like this and enjoy the dressing up and the dancing and civilised afternoon teas. A Cunard cruise is a Cunard cruise and you do need to know what your booking. If you want casual dining and more pzazz then there are plenty of options out there. Also, although we are in our 50's we had no problem with the older age profile of the passengers. We met a lot of terrifically fun lively people with wonderful stories to tell and a great zest for life - it was really quite enriching. The evening shows are what they are - slightly cheesy cabaret style shows, but the standard was very high, particularly the dancing, and they are a pleasant enough way to let you dinner settle before going dancing. The guest artists, musicians and comedian etc were actually all very good with well constructed shows. A word about the music on the ship which was of a unifornly high standard. The two show bands were first class and there was also a String Quartet, a Harpist, a cocktail pianist and a jazz singer/pianist - all of a very high standard. Definitely the highest standard of music we have encountered at sea. The crew worked really hard in all the areas we went and the Captain, Aseem Hashmi set a great example, being genuinly interested in the wellbeing and enjoyment of the passengers. He also delivered a couple of great lectures on the ships operations and his own very interesting story. Only negatives - the drinks are very expensive, especially the wine in the Britannia, and the coffee was fairly poor unless you paid extra in the (excellent) Cafe Carinthia. After a wonderful trip the disembarkation was equally smooth and painless and we departed Southampton rather wishing we haden't had to leave the boat. Read Less
28 Helpful Votes
Sail Date: August 2016
We booked it because we wanted to try a Cunard and also liked the itinerary. The Queen Victoria is an amazing boat - spotlessly clean and shiny, elegant and comfortable! It was just beautiful! We loved every minute of our cruise. The ... Read More
We booked it because we wanted to try a Cunard and also liked the itinerary. The Queen Victoria is an amazing boat - spotlessly clean and shiny, elegant and comfortable! It was just beautiful! We loved every minute of our cruise. The staff was also very attentive and provided excellent service no matter the department. We booked last minute so we were in an outside cabin (we regularly book at least a balcony). The room was spacious, well decorated and the bed was incredibly comfortable, We were pleasantly surprised because we had psyched ourselves up to be ok with a little room and it was not. The food was also delicious - breakfast was pretty typical cruise fare but from lunch on it was wonderful. Our favourite was the 3pm white glove afternoon tea with various musical accompaniments. This was delicious and partially to blame for the few pounds we put on during the cruise. If you don't want white glove service, then pop up to the Lido and low and behold there is the same sandwiches and scones with cream in a nice casual atmosphere, Dinners in the Brittania were fabulous and I have to commend the staff who once hearing I had allergies brought me the next nights menu so my food could be cooked separately or changed to suit my medical needs. We ate one meal in the Verandah and it was amazing as well. The entertainment was top notch. Two had appeared in Britains Got Talent. We went to two lectures and these were interesting and well prepared - not too long just the perfect length of time. If you want a loud and noisy pool then this cruise is not for you. The pool areas were quiet but spotless. We loved that their was one pool for families and a second for adults. The adult pool is at the back of the pool and you can look through the back glass rail and see the port you are in. This was spectacular in Kotor with the mountains in the background. All in all this was the best cruise of the many we have done. Cunard certainly lives up to their reputation. At one point, my husband said to me that this was the best holiday that we have ever done - and I think he was right! Read Less
10 Helpful Votes
Sail Date: August 2016
I chose this crossing of the Atlantic from NYC to Southampton because it met my goal of enjoying a crossing without jet lag. Also, my wife and I were going to be in the UK for about a month so starting in Southampton was a good start. ... Read More
I chose this crossing of the Atlantic from NYC to Southampton because it met my goal of enjoying a crossing without jet lag. Also, my wife and I were going to be in the UK for about a month so starting in Southampton was a good start. This was the first time I had been on the renovated QM2. I had crossed on the previous version of the ship. This was a major and pleasing upgrade. My main impressions? Much better food in the main dining room. Then as all the carpets had been replaced, the entire ship looked and felt new. The entertainment was mediocre, and the main speakers were fabulous. I found myself in the jacuzzi usually by myself, but that was my opportunity to read the daily newspaper. The WIFI was still very slow at sea - so this is something that can be greatly improved in the future. My cabin was a balcony on deck 11, and was fabulous. Nothing to improve there. Read Less
17 Helpful Votes
Sail Date: July 2016
We are celebrating 25 years together this year & decided on an extra special holiday. After 6 nights in New York we returned to the UK in style. We booked 3 of the nights in New York with Cunard, which I have reviewed elsewhere ... Read More
We are celebrating 25 years together this year & decided on an extra special holiday. After 6 nights in New York we returned to the UK in style. We booked 3 of the nights in New York with Cunard, which I have reviewed elsewhere (DoubleTree Hilton on Lexington Ave) and given a very good review for. Cunard arranged the transfer from the hotel to the Docks. Unfortunately this was not so good. There were 2 staff that attended the hotel in the days before the transfer who gave conflicting information about how the 3 coaches were going to be organised. This lead the a crowded reception area with a very long wait by most of the passengers from that hotel. One of the staff quite rightly told us that the 3 coaches had set times and which coach we would be assigned to. The other male staff wrongly told us all to be in reception an hour before the first coach was due and he would just pile everyone on the coach until it was full & then send them off. This was incorrect. If we had all turned up at the times that the first member of staff had told us, then most people wouldn't have left there rooms until later, reception wouldn't have been so crowded and less people would have been annoyed at their long wait (we were on 12:30 coach that didn't get there until 13:15. We were waiting from 11:00). Once on the coach, everything went more smoothly. The transfer from coach to dock to ship went without any issues. The ship has had a major refit recently and it shows. The whole ship is beautifully decorated. The ship is also enormous so, it takes some walking from one end to the other. All of the public areas are very well decorated. The room was amazing. It was everything we hoped for and more. It was beautifully decorated, with plenty of storage/wardrobe space and perfectly designed to maximise comfort. The cabin had an outside balcony that had a couple of seats and a small table to put drinks on. Our cabin steward Annalise was excellent and she would get us anything we asked for. She never appeared to be annoyed at us, despite the fact that several times she came to do the room, we were sat on the balcony and she said she would come back later, when we were out. Despite us being in our room until late morning, she managed to keep the room immaculate. My only criticism is that our cabin was near the front of the ship & the Brittania Restaurant was at the back, so we got a LOT of exercise before & after meals. The ship is really big. Dining, the food aboard the ship is amazing. The Starters, main courses and salads are cooked fresh and to a very high standard. Some of the deserts & cakes were either frozen & defrosted or not to as high a standard as the rest of the food. Certainly, the Afternoon Tea had frozen & defrosted scones. Maybe the pastry chef was having a bad week? That said, I cannot criticise any of the food that I had aboard the ship. We were assigned a table for all of our evening meals in the Brittania Restaurant. There were 2 sittings and we chose the later one. Our waiters Ramil, Kenneth and Luka were excellent. Their timing was perfect and Ramil in particular had an uncanny ability to know exactly how much black pepper to put on, which was particularly handy for me, as when I am talking I forget to pay attention. Although many people ate their breakfast & lunch in the Kings Court buffet style dining area, we found it almost impossible to find an empty table there. Not sure if it was because the design of the Kings Court was not designed with enough tables, or the particular group of passengers we were on with ate in there in unexpected numbers. Because of this we ended up having all our meals in the Brittania, which worked out for the better anyway by preventing too much snacking or adding an extra scoop. We did have a few issues with our wine waiter, and consequently purchased less wine than we otherwise might have done. The prices of drinks are also quite high, at our local restaurant we pay £18 for a particular bottle of wine, on board ship, the same bottle was $75 more than 3 times the price. Entertainment. All the time we on board there were things to do, all day long. Most of the activities we did, took an amount of time, we then had 30-45 minutes before the next activity, so we didn't have to rush from one thing to another, yet we never had a point where we were bored waiting for the next thing to start. The evening shows were amazing. 3 of the nights there were 4 singers and a group of dancers in the Royal Court Theatre. They were excellent, in fact one of the singers, Mandy, sang "You Don't Have To Say You Love Me" which was the best version I have heard since Dusty Springfield sang it. The Royal Court Theatre also featured the incredibly talented singing voice of Jordan Bennett and the very funny John Joseph. The G52 bar at the front of the ship had a disco going quite late into the night, which featured a band most nights. During the day there all sorts of activities to meet most sedate tastes, although there is also a gym aboard and a couple of swimming pools. We did make use of the on deck Jacuzzi on one of the foggy days and managed to sunburnt at that time. One activity that I would have liked to have done which I didn't was use the Planetarium. To go to the Planetarium you needed to get tickets. for 2 days we went to the ticket desk, waited in a massive queue only to be told the tickets had run out. On the 3rd day we went extra early, waited for over 30 minutes (15 of those minutes after the 9am opening of the ticket office) and no one turned up. We went to the pursers desk to ask if there was anyone going to open the ticket desk, the purser rang up and said there will be someone there. when we got back, we had to go the back of the queue again and didn't get tickets again. We didn't try to go to the Planetarium after that. The only port that we stopped at was Halifax in Nova Scotia. Prior to visiting it, we have never considered Canada as a holiday destination. Now that we have been to Halifax, we would consider going back and exploring more of Canada. Halifax is a very nice place with a Beautiful Public Gardens. The experience as a whole was fantastic and I am very glad we chose to go on that cruise. My main criticisms are minor (couldn't get a ticket to the Planetarium, not enough tables in the Kings Court Dining Room and the Wine prices were astronomically high, as was the additional 15% surcharge on everything) and I would still recommend the experience to others. Read Less
25 Helpful Votes
Sail Date: July 2016
This was our seventh cruise, and first on Cunard. We are mid 40s and chose this cruise because we like a more formal experience and it was an anniversary. We were in Queens Grill in the Q6 suite. Overall, Cunard clearly understand their ... Read More
This was our seventh cruise, and first on Cunard. We are mid 40s and chose this cruise because we like a more formal experience and it was an anniversary. We were in Queens Grill in the Q6 suite. Overall, Cunard clearly understand their audience. The cruise is not typical, and is far more sedate than many cruise lines. However, what they aim to do they deliver. I had been cautious about booking Cunard due to mixed reviews - however, they delivered exactly on what they promise - a classy ship, formal but not stuffy atmosphere and most importantly excellent food and service throughout. There is a decent mix of ages and we never felt too old, although the average age would have been 50-60, there seemed to be less of the 'very old'. Hardly any children. Embarkation at Venice was quick and easy, although there was no separate queue for suite guests, it did not matter as we were through in no time. I was slightly disappointed that there was no welcome drink on boarding, but that was probably the only trick they missed the whole cruise. We had a Q6 suite at the aft of the ship. This is the lowest grade of Queen's Grill suite, but I don't know why - the 180 degree view from the huge balcony more than made up for a slightly smaller room, and it was plenty big enough. Be aware that people on the public deck can look down and see about half of your balcony on the QV, but there was plenty of room to be tucked under cover if required. Quite enjoyed seeing jealous people looking down! The butler was excellent. You paged him and 30 seconds later he called back. Nothing is too much trouble. We made ample use of being able to order from the Queen's Grill menu for room service, and the table is set up in full style. The Queen's Grill hit all expectations. Formal service, friendly but not over attentive, but I only had to raise my eyes to find someone to attend me. Watching the waiters in busy periods is like watching an amazingly choreographed dance, with everyone appearing at just the right point at the right time. The food is quite excellent - we did not order off menu as quite honestly I cannot see the point. The only slight question is that the daily menu only has salad and soups as appetisers, so if you don't want this you are back to the a la carte, which is extensive, but if I am fussy I would have liked an extra daily choice or two. Not so with the mains, where you are spoilt for choice. The other benefits of the Grills are extensive - the terrace is wonderful (and not used much), the reserved upper decks are amazing and the Lounge is a great amenity and our favourite drinking venue. Entertainment is said not to be a Cunard strength and we saw two sides. The production shows were excellent - in particular the singers and dancers were simply more talented and better drilled than we have ever seen before. Other shows were mixed - they repeated some artists twice which I don't really like. The theatre is a classic piece of Cunard - nothing like the usual glitz, it is basically a recreation of a London Theatre complete with boxes. Amazing venue. Cunard don't go into much in the way of daytime fun, which was fine by us, if I want that there are other lines that do it far better. But having a string quartet and a harpist (very talented lady) was much more what we appreciate. Not having announcements all day was a blessing. Formal nights are very formal and very well observed. You cannot overdress on Cunard, even on informal nights, although my wife tried! The actual balls take place in the Queen's Room, where you can watch people who clearly have practiced for years. Take note that if you can't actually ballroom dance you are just going to be watching - there is not much opportunity to shuffle round if you don't know what you are doing as you will look out of place. However, they have a professional dance couple that appear and show you how it should be done. The ship itself is a delight - understated but classy, with restraint in the colour palette but quality throughout. The excursions were all fine - we did them via Cunard at many ports and all went off without a problem - obviously there are overpriced but there is no complaint about the service. The itinerary was great, with Kotor being the surprise star of the show. Med cruises are quite 'hard work' with few sea days but we fitted in a great deal. Overall, however, I will remember the service - except for the lack of a boarding drink there was not a single occasion I asked for anything from any member of staff that was not delivered - no mistakes, just done first time. This is what you would expect in the Grill's and it fully met expectations. Overall, a highly memorable cruise and would recommend Cunard strongly if you are looking for the type of cruise they offer. In this age of the lowest common denominator, at least they know what they are trying to achieve. Read Less
5 Helpful Votes
Sail Date: July 2016
My girlfriend and I chose Cunard's Queen Victoria for our eastern Mediterranean cruise last summer. The choice was based on the amazing port itinerary, Cunard's strong reputation, and reasonable value. We definitely did not go ... Read More
My girlfriend and I chose Cunard's Queen Victoria for our eastern Mediterranean cruise last summer. The choice was based on the amazing port itinerary, Cunard's strong reputation, and reasonable value. We definitely did not go wrong. The ship is beautiful. Elegant, understated, classy, perfect for the kind of cruise we were looking for. A nice size ship, big enough, but small and intimate, and easy to navigate. The adult-only pool aft is nice, although it can be a bit crowded, as should be expected. The food was outstanding throughout the two weeks, from the buffet for any meal, to the main restaurant which was lovely, with excellent service, and great meals every time. We also went to the Verandah, one of their specialty restaurants, twice, and had two extremely excellent meals. My former girlfriend now my fiancee took me to the Verandah for afternoon tea. This was also delicious, fun, and really amazing experience. Even the poolside burgers and fries were good, nothing fantastic, but plenty good. All the bars were great. The two standouts for me were the champagne bar (Veuve Clicquot, not too shabby) which was always surprisingly very quiet, and the Commodore Club, which was a quite classy cocktail lounge forward with a great view and excellent drinks and variety. Service was excellent throughout all bars. All service was excellent. There was an issue with our daily restaurant reservation, but once I mentioned it to the maitre d, he took care of it well before it could actually impact us. For our cruise, they also had a band throughout, Blue Haze, and they were great musicians, very friendly, and great fun. This was my best cruise experience to date. Many reasons for that, but part of the credit definitely goes to Cunard, the Queen Victoria, and her outstanding staff. Read Less
48 Helpful Votes
Sail Date: June 2016
Our first time with Cunard, we chose this cruise mainly for the timing and reasonable price. We were disappointed we couldn't afford a balcony cabin, but needn't have worried (see cabin review). We booked direct with Cunard on ... Read More
Our first time with Cunard, we chose this cruise mainly for the timing and reasonable price. We were disappointed we couldn't afford a balcony cabin, but needn't have worried (see cabin review). We booked direct with Cunard on their website, which was straightforward, although once booked, their voyage personaliser never once let me log in at the first attempt - instead telling me I'd got it wrong umpteen times before relenting. Far better to ring up - queries were handled promptly and efficiently by a real person! Embarkation was fine, calm and efficient. We like to arrive independently, outside of the times when the coaches descend for this reason. Disembarkation (in Civitvecchia) was also good, with our transfer to Fiumicino airport taking just an hour once on the coach. The coloured tag on my suitcase managed to go missing, but there was a special area for 'cases without tags' so I found it within two minutes. As for the ship, it delivered exactly what I expected from Cunard. At 48 I'm at the younger end of the typical client profile, but it actually wasn't as 'old' a group as my first cruise - with Holland America. There were a handful of children, but also a nice number of couples in their 20s, 30s and 40s to add to the usual cruise profile of 50s, 60s and up. One big impression I quickly got was that everything was noticeably cleaner and more elegant than other cruise lines, even down to the pictures on the walls in the corridors and the Lido and the cabins being just that little bit more tasteful. I liked the layout of the ship, being a little bit different that the usual large-central-atrium style prevalent on everything other than Royal Caribbean. Instead, there are three small two-storey (decks 2 & 3) atrium-style areas. The first has the casino and pub below the shopping arcade, the next the Queens Ballroom below the art gallery, and the third just a mix of bars, library and french restaurant. The Britannia Restaurant is at the back of the ship. The layout is fine if unremarkable, but the food was the best we've ever had on a ship. Choice and quality was excellent and never felt 'samey' as has happened to us before on otherwise good ships. Service was also very good, but I've never really had much problem anywhere in this respect apart from lukewarm food on Royal Princess. We were initially put on a 6-place table but moved before anyone joined us because it was right outside the kitchen entrance, with revolving doors either side causing draughts, and every waiter flying past every two seconds - a ludicrous place to put diners. Far better to put a serving station there. But our request was accommodated quickly and we were happy in our new spot. The Lido was pretty much the same as you'd find anywhere, but cleaner and calmer than some. Food was again very good, apart from the lack of cookies in the middle of the afternoon for those of us late-diners wanting a bite to eat! The main pool area was smaller than most, but there is another at the back of the ship. There was no loud music blaring all day, so a quiet relaxing atmosphere. We're not show-goers, but we did sneak in for a few minutes to see what was going on, and the variety was better than most. Instead of song-and-dance shows every night, there were comedians, acrobats, singers etc. The theatre is a little smaller than on other ships, because Victoria seems to be a narrower ship than average, so a bit less space inside to play with. On sea days, we had fun with the ballroom/latin dance lessons provided by Darya and Yevgen in the Queens ballroom, which was constantly busy, but otherwise there is very little in the way of 'enrichment activities'. We went to one lecture, but as we are not early risers, we missed others. The Hemisphere nightclub was very popular in the first few days, although the house band (Blue Haze) was a bit hit and miss. Ports: Gibraltar - a pleasant two hour stroll up and down the main street for us - didn't go up the rock itself. Valencia - use the '95' local bus directly from the port into the centre of town (and back) for 1.5 euros, rather than the Cunard shuttle buses if you've paid a Saver fare and face paying $6 each way. An interesting city which we explored on a 3hr bicycle group tour. Walkable old town and fascinating 9km riverbed-turned-public park. Cannes - Slightly nicer than I'd been led to believe. Easy walk once tendered in. Cunards shore excursions are more reasonably priced than the likes of Princess and Royal Caribbean Read Less
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