Cunard Queen Mary 2 (QM2) Cruise Reviews for Luxury to Baltic Sea

First of all I would like to say that we are both Diamond Cunard World Club members. We were passengers in Princess Grill on the short segment from Southampton to Hamburg October 20-22, 2023. This was the absolute worst experience I have ever had on a Cunard ship. This was our 12th sailing on QM2 and 34th cruise with Cunard. QM2 was scheduled to enter dry dock the morning we arrived in Hamburg. I ...

Unfortunately, summarizing our experience on board the Queen Mary 2 we are more than astonished about: • the threatening level of hygiene in our Britannia club cabin, noise pollution as such as the public spaces of the ship (see picture report enclosed) • the threatening health risks on board due to a lack of maintenance (see pictures enclosed) • the missing management attention on board ...

The marketing for the Queens Grill makes all sorts of promises of excellence. This includes exclusive butler service that’s helpful, anticipatory, and will elevate your trip. Promotional videos show smiling butlers saying that they love going above and beyond for guests, and even get a kick out of being challenged with special requests. To borrow a very British expression: bullocks! To stay ...

It was a Christmas present from my lovely husband. Both were very disappointed; this was not a luxury experience . The cabin was over crowded with furniture and would be a health and safety issue in an emergency especial at night. Cabin carpet had old stains and the floor had not been properly vacuumed. The red coloured day bed cover was badly stained. Air in the cabin was stuffy which the ...

Booked it 3 weeks prior to departure,knew had a cabin with a metal frame balcony but when being checked in in Southampton was told my cabin had been changed to 5131.I did not remember agreeing to be "upgraded",after complaining to Cunard was told I did agree to it at the time of booking.At the time of booking I was also given a credit of $195 but on board was told as I did not register a card ...

We have been back a few weeks now and finally decided to throw in a few things that we noted about the QM2. I'm not an enthusiastic pen to paper person, so will put them in point form. Cons * No welcome or any information given on embarkation of the ship. This was one of the things that really let the ship down, as we had no idea if our room was ready to go to or if we should try and find ...