First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
We chose this cruise as it departed Southampton avoiding the hassle of a UK airport. Some things were good, cabin size and cleanliness. Some things were bad, the buffet was awful the food in general was pretty poor (think works canteen).The public areas were reasonably well maintained but the corridors and balconies were tatty. The ship had the feeling of a worn country house hotel. We had a good ...
We chose this cruise because friends who live in the USA were boarding in New York and it was an ideal opportunity to meet up with them. The QM 2 is looking really tired but one can excuse that to some extent. We made a late booking so couldn’t get the cabin of our choice but really nothing to complain about our sheltered balcony cabin, plenty of storage and a comfy bed, our housekeeper, Hugo was ...
We chose the QM2 because husband, an engineer, wanted to experience the one and only Oceanliner. This was our first and only cruise on a Cunard ship.
We actually were on the ship for 20 days—Southampton all the way to NYC. Every time we had breakfast or lunch in the buffet area it was a chaotic mess. And interestingly, we never received a survey from Cunard after completion of our cruise, so my ...
Queen Mary II
Voyage : M237
Nov. 21 - Dec. 3 2022
The Queen Mary II - A shadow of its past, a ship you don’t wan’t to sail on…
To anyone who may be considering travelling on the Queen Mary II, please read the following. I have submitted two emails to Cunard’s customer care and I have yet to receive a response. Not even an acknowledgment. And I used their feedback system within ...
First of all, I am a very experienced cruiser including very high end like Regent and more moderate lines like Celebrity. I was very excited to sail on Cunard as I had heard so much praise and accolades for the white star service, the food and the elegance of the ship. So my perspective is comparing to what I know of other lines.
First of all, the good. Hands down, the cocktails are the ...
Celebrating a 25-year wedding anniversary of friends. Check-in was slow and tedious. Personnel unable to properly read vaccination certificates (due to dates in UK and USA being written differently!).
Debarkation was an absolut disaster. They blamed it on the US Authorities. Not sure it's to be believed.
The dress code, although highly-touted, was neither applied nor enforced. Don't bother ...
I've sailed with Cunard since the days of the QE2. An all British crew where tuxes & food cooked at your table were the order of the day. Today the QM2 is nothing more than a Carnival ship in disguise.
Embarkation at Red Hook was a total disaster. Cattle entering a slaughterhouse are treated better. Passengers were kept outside the terminal in 95 degree heat requiring medical attention. Once ...
We had not been on the QM2 in about 10 years and decided to grab a great deal for the 2022 Independence Week cruise. What a shock to find that she was not up to the standards that we were used to on the QM2. We usually book balcony but took an inside with the deal for this cruise. A mistake for us because we never had been in an inside cabin on any ship before and the small size and no ...