My first ever cruise. Was very much looking forward to the advertised excellent service, fabulous entertainment and delicious food. This ship failed on all points. The service in the majority of the restaurants was very slow, receiving your bottle of wine half way through your main course is not good enough. The entertainment was basic and lasted just 40 minutes per show. The britannia restaurant ...
Unfortunately, summarizing our experience on board the Queen Mary 2 we are more than astonished about:
• the threatening level of hygiene in our Britannia club cabin, noise pollution as such as the public spaces of the ship (see picture report enclosed)
• the threatening health risks on board due to a lack of maintenance (see pictures enclosed)
• the missing management attention on board ...
I am an experienced cruiser. Now I finally decided to try the iconic QM2. I admit I had quite high expectations, unfortunately not all of them were met.
PROS
The embarkation process in Hamburg was very quick. There were no queues at all, it took us maybe 15 minutes to get on board.
The dining experience on board was excellent. The service in the Princess Grill restaurant was very ...
Like being transported to a bygone era - spotlessly uniformed staff await you, glamorous interiors and beautifully presented food, that tasted absolutely delicious.
So what’s NOT to like?
Woefully slow and expensive internet - only accessible in SOME restaurants and bars (the lobby/atrium isn’t good) - def no signal in your cabin. The Cunard ‘my voyage’ app is full of glitches. Pursers ...
I have to agree with the previous review that there is simply nothing special about the Cunard service and in particular the Queen Mary 2. We decided to take this sojourn away from our favourited Celebrity cruises just for a short valentines break away and although we had a ‘nice’ time would we return…. The answer has to be No. We felt there was an amateurish aura around the ship like a 3* hotel ...
I have sailed on QM2 previously and enjoyed it sufficiently to book my present cruise; the Christmas and New Year cruise which departed Southampton on 13 December 2021.
The Covid testing and boarding process at Southampton was tediously long. I do not use a smartphone and thus had to register at a desk where my result would be sent. After more than an hour had elapsed since registration, I ...
We chose this cruise as a toe in the water before booking the transatlantic cruise.
It was a complete disappointment, things we didn’t consider or were misinformed about by the Cunard booking line...no planetarium, the iconic afternoon tea, only on the second day despite boarding a 1pm and it was a “bun fight”, first come first served. You have to find your own seats, this encouraged a sharp ...
We are Platinum card members having been on all three queens several times. Our trips have always been good and so have the on board photographers.
We did a mini cruise from Hamburg to Southampton with all the family for a seventieth and a fortieth birthday - so rather special. A rare treat to get the family all in one place. Smart attire evening photographs were so badly posed (not) that we ...
I wish we had been told this was a "Stars at Sea, David Garrett" cruise when we booked it. David Garrett is a German violinist who plays Metallica and ACDC to the violin (plus some other stuff). He has a small bunch of German fans who are crazy about him. The problem was I was expecting the usual Queen Mary 2 shows to be performed and had no idea that that wouldn't be happening. Instead, David ...
Tried this same cruise last year but bas weather cut the itinerary so decided to try again. Weather this time was sunny in all ports, scenery was spectacular. Yes there was a force 9 gale on the final day but on this ship you would hardly have noticed it. Being a transatlantic liner there was hardly any movement so if you are concerned about sea sickness this is the ship to try. The cabin being an ...