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17 Cunard Norwegian Fjords Cruise Reviews

65th Husband's birthday in May 2019. Sailing time evening. We arrived 2 pm. Relaxing start to cruise was the Southampton embarkation and disembarkation. Never sailed from Southampton before always fly cruised. Felt the start of ... Read More
65th Husband's birthday in May 2019. Sailing time evening. We arrived 2 pm. Relaxing start to cruise was the Southampton embarkation and disembarkation. Never sailed from Southampton before always fly cruised. Felt the start of cruise as soon as on the ship.Cases were at our cabin before we even arrived at the door. Was a bit concerned about whether the ship would be too posh for us and too big as previous cruises have only been with Marella Cruises tui but did need to worry at all. Lovely step up size. You can dress up and go over the top or just formal and smart, which was us. Men I do need suggest a black tie / or tie and and white shirt with a jacket. used most evenings in the bars and restaurants. 3 tiers to this ship money wise: but we on this ship but we did not feel out of place. even though they have the Britannia club, we went with our budget and was more than happy.We had booked an early saver for this ship and was very lucky as we had a balcony cabin on deck 5. Never had a balcony before. We went to eat in the Lido buffet as hungry. Good standard of food, although two buffet restaurants, one was geared to more Asian food.Although buffets were cleared sharply on time for change over meal times. Lovely views out of the windows. I requested early sitting at dinner, although not guaranteed we had been seated for 6 pm in the Britannia restaurant.Later I wished we had the later eating time because if you eat late breakfast or have afternoon cream tea lovely..... then you are not really hungry at 6 pm. Britannia restaurant is waiter service. Small portions, but four courses. Personally not a lot of choice but I managed as I am not a fussy eater. Enough for us.Although someone was on our table and had been on the ship before, so knew she could order soup as a starter. Pointer: if you drink alcohol and like your drink and do not want to be worrying about the cost of drinks every time you order one, then suggest the drinks package.15% is added to every drink and it is dollars.it can be expensive and not worth it if you are not going to use your allowance. Average 4 double gins and 3/4 beers a night is worth it. But my husband got more than his worth and did not worry about ordering which is what I wanted for him to enjoy his birthday week. As for me not worth it... I only had a couple on non Alcohol cocktails and a tea or coffee. But a tip''''' They say you have to buy two the same drinks package, I don't drink and only wanted the soft drinks package and my husband wanted the drinks package, they will not let you buy one of each..... but argue this if this is the case and they will let you in the end.You are given an on board card for all your spending and a sticker is put on if you take the drinks package. Don't keep your on board card next to your phone as it wipes your account and it is a pain to keep renewing it from the purser and you cant get into your room without it. Staff were from around the world We had some nice and some not so friendly.. so we asked for our gratuities back from the purser . we then tipped who we wanted. Some bar waiters really nice, some not so. Absolutely lovely meal in the special La Pizza restaurant. Extra $19 dollars each bookable. Need to learn the corridors when you come out the ship as you have a long walk otherwise. Deck 2 was where the reception was. Deck 3 was the lovely Gin Bar and the pub bar was the meeting place in the evening for karaoke and quizzes. other bars were relaxing,as so the extra places like the library etc. Music was played by musicians in the evenings as so dancing if you wanted it. if you book any birthday meals in the Veranda restaurant make sure you have your booking ticket with you. If you book a photograph go and see the photographer beforehand as they do not come to you. The Manager is lovely Warren such a lovely man.Made our evening really enjoyable and memorable. Joe the steward look for him he is good as well.Dennis is also good as so was Ronaldo. Casino staff good very friendly but easy to get hooked so be aware. lol. Excursions okay. Beautiful scenery even if you do not get off. You can do as much or as little as you want on or off ship in the way of exercise. We booked online before we left. Book before hand for Flamm as very popular and will not get booked up on ship. We were lucky with the weather, we had sunshine and 20 degrees in May. We actually swam in the ships pool and Jacuzzi. They have a spa and hydrotherapy pool but these are extras. Down sides ? a bit poor on the theatre shows and not much show of the captain and his staff unless you mix a bit upper class.Purser staff a bit offish with you when you have issues except for the younger girl staff.she was helpful. Cabin steward a bit aloof. Just did the basics.did not go out of his way at all.One or two staff unfriendly but then a very mixed employment of staff so some very helpful others not so. Same with some people on the ship s cruise.Best thing is to just enjoy your selves and not worry about the others. Disembarkation was a bit of a free for all. should have been a bit. more organised/. Britannia club and people with coaches go first then every body has to wait until these people are cleared. then they like release you all at once and every body wants to race to get off at once. so you have people coming from their designated areas from like 8 am and from their cabins or other waiting areas trying to leave and disembark at once. Overall a lovely week. will definitely cruise Cunard Queen Victoria again/ Cannot comment yet on the other ships. Will definitely sail Cunard Queen Victoria again. Read Less
Sail Date May 2019
We booked on-board QM2 on our T/A last year. The QM2 cruise was because is was an experience we wanted to have at least once. This cruise was booked as we wanted to try a smaller Cunard ship and see the fjords. Our overall ... Read More
We booked on-board QM2 on our T/A last year. The QM2 cruise was because is was an experience we wanted to have at least once. This cruise was booked as we wanted to try a smaller Cunard ship and see the fjords. Our overall impression of Cunard is a rather dark and subdued ship with a quiet atmosphere. This sophisticated atmosphere was pretty good for me but a little too staid for my wife, who's favorite line is Celebrity with Regent Seven Seas coming in second. The balcony cabin was fine, though it appeared cabin upgrades were not part of last year's refitting. We generally cruise in a suite and have never used Celebrity's MDR, so cannot make a comparison. We found the food in the Britannia restaurant to be just decent. A number of dishes were not prepared properly. The buffet happened to be quite good and the setup and service on QV was far superior to QM2. Our biggest problem was the travel desk. My wife has difficulty walking and we were concerned about her walking from the ship to the railroad in Flam. We spoke to staff shortly after boarding and on the day of the tour. They seemed totally disinterested in the problem. When we (barely) got to the train, the tour guides and train crew were very helpful to her. Read Less
Sail Date August 2018
Firstly the good points: Super speedy embarkation , fantastic food on board, two spectacular stops in Flaam & Gerainger. Bergen was Ok but Haugesaund was dreary. We travelled for the first time with Cunard last Fall to the Canaries ... Read More
Firstly the good points: Super speedy embarkation , fantastic food on board, two spectacular stops in Flaam & Gerainger. Bergen was Ok but Haugesaund was dreary. We travelled for the first time with Cunard last Fall to the Canaries and it was wonderful, 10/10. (Queen Elizabeth). This time there didn’t seem to be the same number of staff around. Longer waits to be served with drinks seemed the norm. The food as before was excellent both in the Brittania and the Lido Buffett. The Oriental night and the Indian night in the Lido were exceptional. Drinks are in my opinion pretty reasonable on both the Q.V. & QE , around the same price as you would expect to pay in a London hotel. (And of course you get on board spend which dilutes the cost) To be honest we will look to travel on the QE again next time as this cruise was a slight let down. Read Less
Sail Date August 2018
We chose this 7 day cruise because we had been on the Queen Elizabeth and wanted to try the Queen Mary 2 The good:- Very good or excellent entertainment shows in the evening. Lots of games to play in games room. Excellent free ... Read More
We chose this 7 day cruise because we had been on the Queen Elizabeth and wanted to try the Queen Mary 2 The good:- Very good or excellent entertainment shows in the evening. Lots of games to play in games room. Excellent free library. Nice afternoon tea Excellent Theatre and Cinema Generally interesting lecturers Excellent art exhibitions Excellent ballroom Very attentive and polite staff The bad: Everything is overpriced: Two coffees $12 in Godiva Room. A bag of kettle crisps $10.50 which is £1 in Tesco. They add service charges to everything of 15% They added a general service charge of $160 to my bill for 1 weeks cruise. You can easily get this removed by filling in a form. The sail away band were poor musicians and pumped out loud and raucous reggae music for a largely middle aged bunch of clientele. I was hoping to go for a swim but they had one tiny pool. Compare this to Jewel of the Sea on the Royal Caribbean - Different class. Very difficult to navigate your way round this ship as very often there is no direct path and sometimes you have to go up a level then come down on a different level. Wherever you sit down a wine waiter is chasing you to have a high priced drink. In the "smash and grab" self service restaurant on the 7th floor its always a struggle to find a seat. Unlike other cruise ships you don't get a tray so you have to keep going back for different courses. We tended to dine in the Britannia restaurant on level 2. In the Britannia Restaurant the menu sounded great but the reality was disappointing. I ordered Sea bass and got a child's portion. It was 4" long and they gave me 1.5 new potatoes with tasteless vegetables that had been frozen. Everything is denominated in US dollars which means it costs the Brits dearly because of the exchange rate. This is an American ship despite pretentions of being British and is extremely commercialised. It is no better than any Royal Caribbean hip and a lot more expensive. I won't be returning to Cunard. And the Ugly The cabins are a disgrace. See cabin Review below. Read Less
Sail Date June 2018
This is my 6th cruise and 6th different cruise line. What sets Cunard apart is a sense of history that you can’t find on other cruise lines. All the wall decorations are paintings of current and past Cunard-White Star ships and old ... Read More
This is my 6th cruise and 6th different cruise line. What sets Cunard apart is a sense of history that you can’t find on other cruise lines. All the wall decorations are paintings of current and past Cunard-White Star ships and old photos and memorabilia. You might want to read a little bit about the history to fully appreciate it. When the ship is in port it’s seems to be more special than just another ship. The trip was through the Norwegian Fjords - we anticipated dreary weather in port but we lucked out with mostly sunny days with only a few showers. If you are looking for a ‘party’ atmosphere and towel animals – then the ship is not for you. Our cruise was through the Norwegian fjords – so it wasn’t pool-centric although there were some warmer days. Most of the music piped in the pool area (when there was music) was soothing. The aft bar is a small, mostly walkup bar. The cruise director was low-key, not running around the ship pumping up the passengers. But, there also isn’t the hard sell to buy ‘extras’ that you find on other ships. The ship is on the smaller side, but it never seemed crowded – you can easily find a quiet place to read. One member of our group is a smoker. On other ships we could sit together in a bar at the aft part of the ship, but the smoking areas are not near any bar. We had the late dinner seating. People complied with the nightly dress code, Our wait staff were professional, but not overly friendly – we didn’t feel the need to pose with them at the end of the cruise. All the ship employees have their first name and job title, not the home countries that you normally find. They are also almost exclusively male. We attended one of the musical/dance shows performed by the ship troupe which was entertaining. There was a comedian which was funny – although we didn’t fully understand some of the jokes and impressions since we aren’t from England. We usually went to the Commodore Club for cocktails before dinner – it is in the bow of the ship and had a mellow piano player/singer. After dinner, the Queens Room had a band and played swing/Latin dance music – it was nice to watch from above. For something more lively, there is the Yacht Club which has a DJ or band that plays more current music. Most of the people boarded the ship in Southampton – but we boarded with about 350 other people in Rotterdam. We came from the USA and booked through Cunard a night before/after the cruise in an Amsterdam hotel (Movenpick) with transfers between the airport and cruise ship. We were more than pleased. Everything went smoothly and there was even a Cunard representative (Christiaan) at the hotel who couldn’t have been more helpful. Read Less
Sail Date August 2017
Norway and Iceland have been on our bucket list for quite a while and the ports certainly didn't disappoint. Same couldn't be said for the cruise after our great time in the Med on Queen Vic two years ago. Is it just the ... Read More
Norway and Iceland have been on our bucket list for quite a while and the ports certainly didn't disappoint. Same couldn't be said for the cruise after our great time in the Med on Queen Vic two years ago. Is it just the different ship or is Cunard being Carnivalised? Cabin and attendant were great but just about everything else was understaffed, under quality and at times under sufferance. Dining and meal service in Britannia was rushed and off hand, food quality and presentation not of Cunard standard. In the end we retreated to the Lido at night where at least you could set your own pace. Drinks, especially wines, were expensive and there wasn't a decent cup of coffee on the ship. The theater entertainment was patchy but the music was great. The get together of the Bands to do a Big Band recital was very good. Guest speakers and the activities staff were good. Didn't do any ships tours but the tendering and shore-side set up was good in ports. I suppose when the rest of the ship isn't working well it is difficult for Pursers staff to raise a smile so they are excused. I imagine the ship did have officers but they certainly were not visible unless you went to the special events. Embarkation and disembarkation in Rotterdam were very smooth and well handled. It is an easy terminal to use. Bergen and Geiranger were both spectacular. A tip if doing the Funicular in Bergen is to book your tickets on line in advance. With 4 ships berthed the queue was horrendous. Just did the town in Akureyri and Isafjordur, both very Iceland and good to walk. Did a privately booked tour in Reykjavik which was interesting with some spectacular sights and a great commentary by a local. Torshavn in the Faeroes was a wonderful little town to spend a day and our private tour (See Orkney) in Kirkwall was a real highlight. Ticked off the bucket list but if I have to cart a Penguin suit half way round the world I expect the style and service to match the effort. Read Less
Sail Date July 2017
My partner and I travelled to Norway for the fourth time on Queen Mary 2 in July. Our 3 most recent voyages had been on Queen Elizabeth, which we were coming to view as our preferred ship, but wanted to see what QM2 was like following last ... Read More
My partner and I travelled to Norway for the fourth time on Queen Mary 2 in July. Our 3 most recent voyages had been on Queen Elizabeth, which we were coming to view as our preferred ship, but wanted to see what QM2 was like following last year's refit and to test whether any of the changes and 3 years away from the flagship had done anything to alter our minds. In short, this eight day trip did not, but more about the reasons below.  Embarkation was reasonably smooth - from dropping off our car with the excellent CPS - to stepping aboard, it took no more than 30 minutes. It probably would have been more like 20 were it not for the glitch with the computer terminal checking us in and the more stringent security checks they always seem to have at the Ocean Terminal (we were told once that it was something to do with the flooring which made the security arch more sensitive).  Our cabin (stateroom in Cunard parlance) was a forward, glass fronted balcony one on deck 8 and pretty much what we were expecting.  Enhancements to the decor were overall welcome but the drawer and door handles were the triumph of (Art Deco-inspired) design over practicality. Squat, square knobs with sharp edges were definitely not user friendly. Bad idea Cunard! Did you test them on any real guests? The handheld shower on QM2 wins hands down over the fixed head one on QE and the bathroom (shower room, really), felt altogether more spacious.  Although we have never missed it in the past, we made good use of the hospitality tray.  We were comfortable in a cabin that was well cared for by Joselino, our steward, and because of the shower, felt the QM2 version of the glass fronted balcony stateroom shaded its QE counterpart (though storage, with the extra drawers, is better on QE).  Elsewhere, in terms of the re-fit, I thought the changed layout in Kings Court represented an improvement but the daily lunch and dinner menus are not posted anywhere, unlike on QE. Due to the understandable structural differences, the Lido on QE is lighter and there seem to be more window tables proportionately (though maybe I imagined that). Unless anything significantly has changed with regards to the Lido food since we were on in September, I felt the offerings in Kings Court were less appealing and varied and there were some obvious repeats during the eight day trip, which I would not have expected. Rice pudding is hardly the most exciting choice for a hot dessert, yet it featured twice, no doubt because it was cheap. However, on the plus side, we both thought Aztec, one of the evening pop-ups in Kings Court was really good and the changes to that area mean that the alternative dining is more discrete, with a better atmosphere. It was shame, though, that some diners in the Princess Grill choose to use it as a short-cut.... The re-invention of the Winter Garden as the Carinthia Lounge was welcome: we did try the pastries one afternoon but they were largely bland and not worth the bother. Better options could be found in the buffet. However, I do think the revamp improved the atmosphere in that lounge.  Having mentioned food, I do think this is one area where Cunard really needs to do better. The lunch and dinner menus in the Britannia restaurant are looking tired: I'm happy with continuity when it comes to truly popular or showstopper dishes, but it would be lovely to see some new inspiration, with different cuts of meat, a wider choice of poultry, more varied bakery products and some imagination when it comes to the garnishes. Furthermore, some of the starters are ludicrously small (a prawn cocktail with the tiniest shellfish and hardly any sauce or other adornments, which wasn't much bigger than a canapé) In my view, Cunard also needs to consider re-balancing the size of main courses, slightly reducing the meat portions and increasing the vegetables and other accompaniments.  Whilst we were underwhelmed with lunch and dinner offerings at times, we did enjoy cooked to order breakfast omlettes and the eggs Benedict. The evening hot canapés in the Commodore Club remain a treat, with pre-dinner cocktails and nibbles being one of the highlights of a Cunard voyage for me. In terms of comparing these two bars on QM2 and QE, the Commodore Club on QE is our clear favourite, due to the greater number of tables for two, the central location of the piano and the blinds not having to be lowered at dusk.  Where I did see some attempt at updating the food was at afternoon tea in the Queens Room - again another standout of a Cunard trip for me. I felt the range of cakes and sandwiches offered something  different to previous voyages, so Cunard can adapt and renew when it wants. During the three or four occasions we took tea, I was able to conclude that again, I do prefer this room on QE (for the sake of balance, my other half said the opposite though!). For me, the light, tables for two and the lack of unseemly queuing/rugby scrum on QE, make up for the fact that one side of it is an open walk way along deck 2.  Where QM2 is outstanding, however, is in its exterior profile and outside space.  The real teak decking and gently raking stern, together with the forward observation areas make it truly something special to spend time outside at sea, or in port.  Returning to the ships' interiors, whilst QE lacks the facility to show evening films which QM2's planetarium affords, I definitely prefer the theatre on QE and her Carinthia Lounge over the Chart Room or other equivalent. This is just probably a subjective question of personal taste in decor and ambiance, rather than any objective difference. I also like QE's Britannia restaurant a great deal more: lighter, better located tables for two and fewer areas where you might feel shoved away in the corner. We were on the upper Britannia level this time, on the tier between the window level and the balcony level, and it just felt claustrophobic, narrow and dark.  Across all ships, there is one significant area in which I think Cunard needs to improve and that is in the use of modern technology. Whilst the daily programme is great in printed form as a souvenir and I would not want to do change that, Cunard really needs to move with the times and improve the way it provides information to passengers. A smartphone and tablet app could offer so much more than the printed programme: all restaurant menus, booking for alternative dining, tours and spa treatments, including being able to see real time availability, deck plans, information about art works on board, the weather, guest onboard accounts and so on. I'm beginning to see more comment about this subject on the Cunard forum too, so my partner and I can't be the only ones who think this would be a great idea.  The main purpose of this review was to explain how I thought Cunard could improve and why this voyage confirmed Queen Elizabeth as my preferred ship (comparing QE and QM2 only as I have never been on the Victoria).  I haven't really touched on subjects which don't vary across the fleet, or at least I haven't found that they do. Firstly, we generally find the evening shows don't attract us, regardless of ship but on this occasion The Beatles Experience were superb. The range of live musicians across both ships continues to be excellent and again, it is something we really enjoy about Cunard. Service was generally pretty good, if not always polished and we never had trouble getting a drink in a bar. Occasionally, the wait in the Commodore Coub was a little long at peak time - it's the same on QE.  Aside from the chance to view QM2 post-refit, this itinerary really appealed due to the overnight stop at Olden and the chance to view the fjord sail-in during the day. We had been to all the ports before ((Stavanger, Flam & Bergen too) but found something different to do in each one. At the fourth time of visiting Stavanger we finally took a boat trip to Pulpit Rock, catching the boat just the other side of the harbour from where QM2 was docked. This independent cruise was cheaper than the Cunard excursion and went, for us, at a more civilised time of midday. In Olden, we used some of our onboard credit to take the the Cunard trip to the Briksdal Glacier and were glad we did this: according to our guide, the effects of global warming are likely to mean that the glacier will disappear in summer in about 10-15 years time. In Bergen, we had fantastic artisan coffee in "Kaf" in the Bryggen and in Flam, we hiked up the Brekkefossen, to enjoy spectacular views of the waterfall and the ship in the distance. I don't think we will ever tire of Norway- it so beautiful (though expensive!).  Taken as a whole, we did enjoy the voyage but felt, perhaps having given Cunard the benefit of the doubt recently, that there are improvements they could now make. I expect we will take a break from cruising  in 2018, but since I put down a future cruise deposit whilst on board, I anticipate being back on Queen Elizabeth in 2019. I wonder what changes, good or bad, we will find.... Read Less
Sail Date July 2017
My partner and I just completed a 7-day voyage on Cunard’s Queen Elizabeth to see the Norwegian fjords. Basic Details: We made the reservation via Cunard’s website in mid-January 2017 for a 6/24/17 departure from Southampton. We ... Read More
My partner and I just completed a 7-day voyage on Cunard’s Queen Elizabeth to see the Norwegian fjords. Basic Details: We made the reservation via Cunard’s website in mid-January 2017 for a 6/24/17 departure from Southampton. We chose a Queens Grill cabin and our package included gratuities and all beverages US$12.00 and under. We purchased the voyage protection insurance, but made our own air arrangements. I flew to London on 6/21/17 from New Orleans (via Chicago), and my partner flew the same day to London nonstop from San Francisco. We both flew United Airlines – Polaris Business Class and met at Heathrow on the morning of 6/22. We took a taxi to Westminster where we stayed at the Conrad St. James for two nights. On Saturday, 6/24 we hired a private car service (Addison Lee) to take us from the Conrad directly to Pier 46 in Southampton, where the Queen Elizabeth was docked. Upon our return to Southampton on 7/1, we purchased an airport transfer from Cunard, which took us to Heathrow Terminal 4. We stayed at the Hilton Heathrow Hotel (T4) for one night before flying home to San Francisco on 7/2. This was our 12th cruise/voyage together, our fourth on Cunard, but our first on Queen Elizabeth. Previously, we completed two trans-Atlantic crossings on the Queen Elizabeth 2 and one roundtrip sailing on the Queen Mary 2 (Los Angeles – Hawaiian Islands – Los Angeles.) Overall Impression: On a scale of 1 to 10, this voyage was a mediocre 6. We expect a lot from Cunard. In our minds it is at the top of the pyramid among the large cruise lines. We expect Cunard to live up to its historical reputation and provide each of its passengers White Star Service. Sadly, Cunard failed in this regard, as I detail in the comments below. Except for the stellar service we received in the Queens Grill, the entire crew seemed tired, disinterested and did not want to be bothered with providing exceptional customer service to passengers. Given our previous Cunard experience where we always felt that we were special, throughout the course of this voyage the crew generally seemed to be lackluster and not interested in their jobs. While the ship itself was well-maintained and clean, it did not have the QE2’s class. To us, it was just another cruise ship. The art collection and art gallery were disappointing. The casino was small. The finishings throughout the ship looked and felt cheap. I fear that the executives at Carnival are not protecting the very special Cunard brand. While the lack of expected Cunard service definitely was noticed, we did not let it ruin our holiday. Because we were together and on a much needed vacation break, we had a marvelous time. The Norwegian fjords are gorgeous. We had stunning views while on shore and on the ship, and the long days (the sun set almost every evening after 11:00 p.m.) allowed us to enjoy beautiful sailaways. Embarkation: We arrived in Southampton around 11:00 a.m. Our cruise documents (delivered electronically and printed at home) told us to arrive at the Pier 46 no earlier than 12:30 p.m., so we expected to wait in the terminal to board the ship. The porters immediately collected our luggage and we proceeded into the terminal, where we were asked to complete a Public Health form (required in the United Kingdom.) Just as we arrived, the agents started to check in Queen’s Grill passengers. The process was quick and easy and we were invited to proceed through security and board the ship. Wow!!!! We were happy and impressed. Unfortunately, just as we were about to proceed through security, an alarm sounded. Because of the high tide and the choppy seas in Southampton Water, the gangway was not securely attached to the ship. For safety reasons, boarding was put on hold for about 45 minutes. Once the gangway problem was corrected, we proceeded through security and on to the ship. We entered the ship on port side of Deck 3. There were various crew members milling about, but unlike our previous Cunard experiences, there were no personal greetings or offers to help us find our way to our stateroom. This is hard to describe and very subjective; the crew was not rude, but they weren’t welcoming either. Nevertheless, we were happy to make it on board, and we quickly made our way to our Queens Grill suite – 4192 – at the aft of Deck 4. Cabin: Our Queens Grill suite – 4192 – was spacious and beautiful. The double outside deck was perfect, and it allowed us to see the sights on both sides of the ship, which was very important when sailing through the fjords. The beds were comfortable. The pillows were way too soft, but our “butler,” Manny gave us two hard pillows. The bar was well stocked and Manny kept us hydrated with fresh bottles of water throughout the voyage. Manny introduced himself to us almost immediately. He was friendly and helpful, and kept the suite clean. When we needed something or had a question, Manny or his assistant (Robert) were just a phone call away. Our suite had three large closets with plenty of hangers and space, and two very comfortable terry cloth robes. Unfortunately, there were no drawers for underwear, socks, t-shirts, etc. We had to store these items in the nightstand drawers or in the drawers of the end tables in the “living room.” The bathroom was large and spacious. The sink and the commode were separate from the shower and bathtub (we had both.) The shower was wonderful; great water pressure and plenty of hot water. Unfortunately, the soap dish was mounted quite low on the wall. This was a problem when I dropped the soap in the shower. When I stood up, I knocked myself on the head quite hard. Queens Grill Restaurant: The Queen’s Grill restaurant was a solid 10!!! The service was impeccable. The food was delicious. The atmosphere was classy and relaxing. Except for a quick lunch on embarkation day in the Lido (very forgettable), we ate all of our meals in the Queen’s Grill. Tristan and Thando (our waiter and assistant waiter) were friendly and pampering. Tatiana, the assistant Maître'd, was exceptional. We kept her busy with orders of Chateaubriand, Duck l’Orange, Dover Sole and Crepes Suzette – all of which she prepared table side. The soups were phenomenal (especially the mushroom soup and the cold cucumber/mint soup.) For breakfast, the traditional Eggs Benedict were a great way to start the day. The Queens Grill is situated up on Deck 11, so the views of the sea and passing scenery were fabulous. Next door to the Queen’s Grill is the Grills Lounge, a quiet place for Grill passengers to have drink before dinner and to relax and watch the world pass by. We made a visit to the Grills Lounge every night before dinner. While we enjoyed the private space away from the larger Commodore Club, the service in the Grills Lounge was slow. We often waited 5 minutes or more to be acknowledged and even longer to receive our drinks. The waiter tried hard, but unfortunately the Lounge was understaffed. We finally (on night 5) complained to Tatiana, who passed our concerns on to her superiors. The next night there was an extra waiter in the Grills Lounge, which made a significant difference. Ports and Excursions: 6/24 – Embark Southampton, UK 6/25 – Sea Day 6/26 – Stavanger, Norway 6/27 – Flam, Norway (then sail through Aurlandsfjorden and Sogenfjord) 6/28 – Andalsnes, Norway (then sail through Romdaisfjord) 6/29 – Bergen, Norway 6/30 – Sea Day 7/1 – Disembark Southampton, UK We visited four Norwegian ports – Stavanger, Flom, Andalsnes and Bergen. Stavanger was largely forgettable and we would have preferred an extra day in the fjords. Prior to leaving home, I researched private tours in each of our Norwegian ports. On our recent trips to Ireland, Spain and Japan, we contacted local guides through “Tours By Locals.com.” While pricey, private tours are an excellent way to see local sites from people who know where to go and what to do. Unfortunately, we could not find any tours that met our needs or the ship’s schedule, so (much to my chagrin) we purchased tickets for Cunard-sponsored excursions. The excursions themselves were not horrible, and allowed us to see some breathtaking scenery. We especially like the train ride through fjord country in Flom and the hike and city tour in Bergen. The Queen Elizabeth crew must do a better job at logistics and organization. This was a huge failure. Often there were too many tours leaving at one time. Announcements were hard to hear and unclear. Once off the ship, there was often confusion. In Andalsnes, a number of passengers were furious that they did not get what they paid for, and missed a scenic train ride through the countryside. More troubling was that the Cunard excursion team took no responsibility for its failures. Instead, blame was placed on the local tour operators. Well, it was not the local tour operators that decided to marshal the tours in the Queen’s Room and not the larger theatre. The result was chaos. (In the end, we learned that so many people complained that Cunard was forced to issue some refunds.) Disembarkation: Disembarkation instructions and luggage tags were left in our room two days before we arrived in Southampton. The Queen Elizabeth arrived in Southampton at 6:00 a.m., and had breakfast and were off the ship at 8:30 a.m. Our luggage on the pier was easy to find, and we made it to our coach connection to Heathrow without incident and with plenty of time to spare. Read Less
Sail Date June 2017
This was the first ever cruise for both me and my partner. Cunard wasn't our first choice. We had planned to go with Celebrity Cruises on recommendation however there were a few snags with the cruise we were considering and we looked ... Read More
This was the first ever cruise for both me and my partner. Cunard wasn't our first choice. We had planned to go with Celebrity Cruises on recommendation however there were a few snags with the cruise we were considering and we looked for an alternative which happened to be this cruise with Cunard. Honestly we weren't aware of the Cunard reputation when we booked and we were a little bit daunted when we read online about the high standards and strict dress-code. We flew down to Southampton and it cost about £20 in a taxi from the airport to the port (which seemed a bit steep really). We were met at the port by friendly staff who took our cases. The embarkation system was very organised. We were a lot earlier than our scheduled time but this wasn't remarked upon. The only issue was a problem with the bridge (which seems to be fairly common with this ship) which meant that everyone present had to wait 30 minutes or so to board. We weren't bothered by this but some other guests seemed really annoyed and impatient! Once we got on board, we found our cabin and the cases were left outside the room soon after. The cabin was an Inside Deluxe on the first deck. Everything was very nice and met expectations. The main cabin was bigger than we expected with lots of storage space. The bathroom was smaller than expected but you do get used to it. The facilities on the ship itself were great. I won't go into detail because this information can easily be found elsewhere. We are both in our 30s so you could say we are well below average age for a Cunard traveller, or indeed any cruise line. We were concerned that we wouldn't fit in but we needn't have worried. Everyone on board from guests to staff were delightful. We shared a table at dinner each night with two retired couples who we got on fabulously with. I should probably mention the infamous dress code! The formal nights are what you would expect. It was the informal nights that are still very smart. Jacket is still required for men but ties are optional. If you don't want to dress up you have to eat in the buffet and aren't meant to go anywhere else on the ship! The restaurant was quite hot on some nights and people did remove their jackets which was fair enough to me but is technically against the rules. Honestly I didn't mind the dress code and it was quite fun to dress up for dinner. Before 6pm you can wear more or less what you want around the ship, within reason. We dined in the Britannia restaurant and found the food quality and menu variety excellent. The table service was generally very good although there were a few slight errors on occasion which is understandable with so many guests. Dining on the ship is like a military operation and I don't know how they do it. Cunard prides itself on the White Star service and they certainly do treat you like royalty. Very impressive. We did eat a handful of times in the Lido restaurant which is seemingly open almost round the clock. As with any buffet, you have to get used to it being crowded and people going the wrong way in the queue etc. It was alright but we far preferred the main restaurant. Our expectations for the entertainment on board were fairly low based on reviews we had read but it was actually of a far higher standard than expected. The shows each night were sufficiently varied and at about 45 minutes, just the right length. The dancers were superb, the singers were pretty good and even the comedian was actually very funny! The programme of activities was very good, especially on the sea days. As you would expect, a lot was geared towards the older market but by no means everything. On the last sea day there were even two or three things I wanted to do that clashed, which illustrates the range of choice. The lectures on board were all interesting and we often watched the movie shown in the theatre each afternoon. These were all fairly recent releases from the past 6 to 12 months. There were a vast range of excursions at each of the 4 ports we visited. We had panicked when we tried to book a trip online a few days before departure and saw everything fully booked! In fact they only seem to advance sell a percentage of tickets and keep plenty back for sale once everyone is on board. The one exception to this was the Flam railway for which tickets were like gold dust. We actually heard people say that it was over-rated so we didn't feel like we missed out too much. The trips do seem very expensive and yes you probably could do most of them yourself for cheaper but you are paying for the peace of mind and to save hassle. There was a handy in-ship TV channel which gave information about the ports and trips available ahead of time and it was actually very useful. We did our own thing at Stavanger and Bergen where there is lots to see close to the port and went on Cunard excursions at Flam and Andalsnes where there isn't much at the port itself. The two excursions we did were very good and although we felt they were pricey, we weren't disappointed overall. Apparently there was a problem with one of the excursions and a lot of people received partial refunds but it sounded like it was something outside of Cunard's control that went wrong. Disembarkation was also fairly smooth. It was a bit of a pain to have to leave your case outside the cabin by midway through the last evening when you are expected to still be dressed up for dinner etc. We had to do some rather creative packing, including suit jackets in our hand luggage which was not ideal. We were also a bit miffed that our steward (otherwise incredibly friendly and helpful) was trying to get us out of the cabin about 30 minutes before we were due to vacate. Overall we had a fantastic cruise and will definitely travel with Cunard again. It wasn't perfect but I think because so much is of a very high standard it tends to magnify the handful of things that could be a bit better. Certainly we had no major issues and would definitely recommend them, but Cunard may not be suitable for everyone. Read Less
Sail Date June 2017
First let me state that this was the second of two back to back cruises my friend and I took (the first being to Spain and Portugal.) Truthfully by the end of the second cruise I felt a bit jaded, overfed and kind of done with the famous ... Read More
First let me state that this was the second of two back to back cruises my friend and I took (the first being to Spain and Portugal.) Truthfully by the end of the second cruise I felt a bit jaded, overfed and kind of done with the famous Cunard formality (Some less kind than I would say pretentiousness.) I'll try to keep the fact that I was ready to go home from excessively coloring this review. Embarkation was extremely easy. We simply left our luggage and clothes hanging in the previous cabin and it was all magically relocated to our new one. Unfortunately though, I had made a mistake by reserving an interior cabin. The room felt small, cramped and very dark, especially compared to the lovely window room I had on the previous cruise. We had dinner at the early seating in the Brittania Room. (And when I say early, I mean EARLY -- 6pm.) The early dining hour affected my enjoyment of the cruise. I understand why the schedule is the way it is but I really wish there had been a dinner seating at 7 or even 6:30. (The late seating at 8:30 was far too late for me.) Nonetheless, dinners were generally very good and the service was impeccable. We had lunches in the Lido which offered a wide selection of very good food. The Lido on the QE is quite spacious and uncrowded compared to other cruise ships. I enjoyed most of the evening entertainment with the glaring exception of the Cunard singers and dancers. Although they seemed to try hard, their performances were at an amateur level. One female singer in particular was so screechy and out of tune she literally made my ears hurt. That was unfortunate because the back up orchestra in the Royal Court Theatre is absolutely top notch. On this cruise the guest performers were mixed: the cellist, whose name escapes me, was outstanding as was singer Eve Sherratt; comedian William Caulfield had an old style act that simply wasn't very funny. My major source of disappointment with the cruise was no fault of Cunard's. I simply didn't find Norway too be as fabulous as many people say. True, the scenery is lovely but the ports are tiny with very limited options beyond enjoying the views. Further, with the exception of one day, the weather was drizzly and cold which no doubt affected my enjoyment of the locales. Overall, I would definitely cruise with Cunard again. The QE is a beautiful ship and I did enjoy the Old World feel of elegance and impeccable service. Read Less
Sail Date May 2017
To give my wife an experience of a cruise to the Norwegian Fjords was the task to help celebrate our 10th! Frankly the thought of being cooped up with thousands of people did not appeal and we had put off cruising for years. After a lot of ... Read More
To give my wife an experience of a cruise to the Norwegian Fjords was the task to help celebrate our 10th! Frankly the thought of being cooped up with thousands of people did not appeal and we had put off cruising for years. After a lot of research we went for an 'Early Bird' on the QE, choosing an outside cabin, midships on deck 1 to minimise any 'rocking and rolling' as my wife was concerned about the ship's movement. Booking direct with Cunard was easy and my naive questions were fully answered without condescension. We arrived early for embarkation, as our taxi pulled up a very polite porter took our bags and directed us to check in. 'Check In' was fast, efficient and as soon as we were on board, as our cabin wasn't ready we were directed to a lounge to sip tea and take in the view. Our cabin was surprisingly (to us) spacious and very clean, the bed was so comfortable and the window at ideal height to sit by. Lots of room for clothes, cases etc etc. The shower area was compact but had enough space and there were lots of lovely fluffy towels and a robe & slippers for each of us. We have stayed in some of the best hotels in the world and the cabin was on a par with some of those. Our Steward Gio was very helpful & friendly even apologising when he missed a call as he was off duty!! The restaurant for dinner and breakfast was excellent, the staff; are so well trained and professional putting many so called 'top restaurants', we have dined in to shame. The menu selection was so wide there was always something to tickle the palate - as usual the only thing that was below par was the attempt at Chinese food but we are used to that....being from HK. The buffet meals were all fresh and top class and the layout such that it was very easy to meet other passengers. So the BIGGEST surprise was that rather than being, 'cooped up' there was plenty of space and we met some delightful people. There is so much room on-board you can always find a quiet spot. Being newbies we booked excursions at every stop - yes we could have done our own thing but it was so nice to sit back and let someone else take the strain. Most of the guides were excellent and the one tour that was below par we got a partial refund for - the next day. The only real downside was the $49.99 minimum charge for access to the ship's internet that we passed on; so our roaming charges were high. The entertainment wasn't really our kind of thing but our fellow diners went every night and enjoyed it. The outdoor swimming pools were crowded at peak times so I did my swimming exercises outside of these hours or when it was raining! All in all it was a great experience! Read Less
Sail Date May 2017
This was our third cruise - by chance all on Queen Elizaebth - which we have almost come to regard as home at sea. My partner was always interested in going to Norway but I was less keen - so when this combined Norway and Iceland cruise ... Read More
This was our third cruise - by chance all on Queen Elizaebth - which we have almost come to regard as home at sea. My partner was always interested in going to Norway but I was less keen - so when this combined Norway and Iceland cruise popped-up, we went for it. Everyone I've spoken to who has been to Iceland says it is fascinating and like no-where else on earth. As previously our check-in was easy - drive down to Southampton, stop outside the terminal, someone takes the luggage, someone else takes the car to park, we wander inside, attend to a few formalities with very little queuing, stroll onto the ship, find the cabin, open the complimentary wine, put feet up, luggage arrives. What's not to like? We now know our way around the elegant Queen Elizabeth although we both thought this time that some of the public areas were looking slightly more jaded than on our previous cruise the previous year. Nice to see some familiar faces among the crew, especially in the dining rooms, who even remembered us from our last cruise. We did a behind-the-scenes tour this time which is highly recommended which took us to the theatre, on stage, back-stage and in the dressing rooms and costume area; then the nearby anchor room; the medical suite; the kitchen and extensive preparation and storage rooms; and finally the electronic engine room control centre and the commanding Captain's Bridge. This tour was undoubtedly helped by fantastically warm weather - half our luggage remained in suitcases - and I never needed anything warmer than a shirt. And we had equally unusual dead calm seas. Norway's Fjord's are indeed every bit as spectacular as we'd been led to believe and this is certainly the way to experience them. We woke early one morning to discover a sheer cliff face passing just feet from the ship - and we were on deck seven! Iceland was every bit as brooding and bleak as billed but fascinating and strangely beautiful as well. No doubt the fabulous weather helped - but I'd not want to spend a winter there. I gather everyone that can heads south! The leisurely tours we chose were generally good and we had excellent local guides who gave us a detailed idea of the country and its majestic environment. Slight criticism this time that there was but one muster point in the ballroom throughout the voyage which made disembarkation somewhat frought. We also thought the food in the Britannia Restaurant was a little less good overall than on our previous cruise to the mediterannean. However the biggest let-down was the standard of the entertainment - and we were far from the only passengers to comment on this. Several acts were what you'd call support acts which were over-stretched for a whole evening, while the poor magician booked after Dublin on the way back had his equipment disappear! But these small gripes apart - marvellous. Read Less
Sail Date August 2016
This was a fabulous first real experience of Cruising. The ship was a holiday in itself.Loved every minute. Excelent destinations too. The service, food, entertainment and facilities just excellent. We had DeLuxe Inside ... Read More
This was a fabulous first real experience of Cruising. The ship was a holiday in itself.Loved every minute. Excelent destinations too. The service, food, entertainment and facilities just excellent. We had DeLuxe Inside 'Stateroom' and it was OK, plenty of space and afterall, you are only going to sleep/relax there. Would have a Balcony if I could afford it. Be under no illusion QE is money making machine, charges reflect the captive market, eg. In the Britannia Restaurant, * Two Glasses Sauvignon Blanc was 32 dollars. Moved to a bottle for 42. * Theres a treal opportunity to 'Digital Detox':. WiFi. 2 hours cost 50 dollars Mobile service provided by BT Maritime. Cost £10 per mb. Able to buy 4mb for £4 via BT Mobile. Relied on in port network connection and a BT 100mb uplift at £4. Total spent was £42 * Need illumated clock in Inside Stateroom or use telly. If charging phone only plug is away from the bed side * Only one plug point. Charging needs either extension or additional travel plug to use American fitting as well as UK one. * Quality of projector for cinema and presentations was poor. * Dont be shy in using local tours at half cost of Cunard ones. Having said that, the 2 Cunard Tours we did were excellent. Read Less
Sail Date August 2016
We had been told by everyone we knew who had cruised that Cunard is one of the best lines to travel with! As this was our first cruise we had done loads of homework about what to expect, everyone had hyped it up so much, we were ... Read More
We had been told by everyone we knew who had cruised that Cunard is one of the best lines to travel with! As this was our first cruise we had done loads of homework about what to expect, everyone had hyped it up so much, we were probably expecting far too much. I think lots of little irritating things at the start of our experience has marred our overall view of cruising. We were told, oh it's so easy, you just drive up hand over the keys and your luggage is taken to your room. Well, after sat in our car along with everyone else on the dockside for over an hour getting frustrated, not a great start. (Five cruise ships in that day) Luggage was taken and it was at our room door waiting for us, well another 40 minutes had passed sat waiting in the security area for the airbridge to be repaired, lots of irate passengers were getting very tetchy. The room was as expected and surprisingly didn't feel cramped. Although we had been given a one step upgrade our cabin was directly above the lifeboats, but still ok. The first day went ok, exploring the ship and the sail away party was a bit poor, and especially the first night welcome show!! We almost didn't want to continue if that was the level of entertainment being offered. Dinner in the Brittannia restaurant was .... Well....Ok, not fine dining like we had been led to believe. Although I must say the service was first class. Three nights in and we had a new couple join our table!!! It was too unbearable, rude to the waiting staff, loud, inconsiderate to fellow diners, we left that evening vowing we would never cruise again. The following day we moved. The ports were interesting and couldn't have been better, as a taster to see where we would like to visit again maybe under our own steam. We were extremely impressed with the maintanence of the ship, everything was spotless every crew member was courteous and polite. Except one day I was woken at 8.30 by a loud banging outside, to be faced with a maintenance man chipping away at the paint on the lifeboat brackets, so I had a balcony which I felt I could not use, this was for two days, I mentioned this to the pursers desk who denied any work was sceduled but surprisingly I didn't see him again, so a bit of faith restored and a balcony that was again useable. We attended a couple of the lectures which I may say were first class, my husband visited the cinema one afternoon and reported that the projector was pathetic and needed replacing. The ship never felt crowded and it was pleasant to walk around seeing all the different areas, we went one afternoon for tea in the ballroom, it was again..... Ok ish, nothing great and certainly not refined, although again the service was impeccable it was just the food offerings that let it down, crusts on thick white bread not delicate as it should be. Our food in the main dining room seemed to improve and maybe it was down to feeling more comfortable with our table guests. One thing that shocked us on the last sea day, an afternoon tea was given in the restaurant, it looked very nice with ice sculptures and set out lovely, but oh dear it was like a rugby scrum, you would have thought no one had been fed for a week, food is available 24/7 and most of it was good, so why do people show such greed? All I wanted was a picture but I daren't go anywhere near for fear of being pushed over in the crowd. We met some very interesting people on board and they certainly were Cunarders but from very different walks of life. Some people who would never go with anyone else and others who had tried what seemed to be every cruise line going. The entertainment offered was pretty good all round, the bands and harpist and string quartet were a joy to just sit and listen to. The last show was very good after the first taster show was so bad. The guest comedian was Mick Miller, from the TV Comedians fame, I don't think his act had changed. Didn't stay for that. Overall we're still not sure if cruising is for us, but we've tried it and maybe look at another cruise company if we are to try another. I don't think it's five star level but the service is very good and the surroundings are certainly pleasant. Read Less
Sail Date July 2016
We had driven around the Fjords of Norway in 1972 in a Saab I purchased in Amsterdam and shipped home from Goteborg, Sweden. We have seen the Fjords in New Zealand by air and bus and in Alaska by seas so we decided to go back to Norway to ... Read More
We had driven around the Fjords of Norway in 1972 in a Saab I purchased in Amsterdam and shipped home from Goteborg, Sweden. We have seen the Fjords in New Zealand by air and bus and in Alaska by seas so we decided to go back to Norway to see the fjords by sea. My wife's brother is a big promoter of Cunard and has cruised on the Queen Victoria and the Queen Mary. He wanted to go on Queen Elizabeth and organized the tour with AAA. We traveled via London with he and his wife. The QE was beautiful maybe a little more formal than I had experienced on previous cruises. Overall I would say we had an very good to excellent experience. I did have three complaints: 1) I abhor the internet charges and for all the money you pay I cannot understand why we don't have free internet. The service we purchased was slow and at times non operational. I had to pay for an extra 50 minutes when my package was used at the exorbitant rate of 75 cents a minute. I know I was charged for 530 minutes which was 50 % waiting time for connections; 2) With your food service you get coffee, tea and all types of fruit juices, Why do they make you pay for diet sodas. I find this policy on all cruise liners really silly and unnecessary; 3) The food in the major restaurants was short on vegetables. The exception was the Lido at breakfast and lunch. The salads in the Britannia restaurant were generally lousy mostly lettuce, cucumbers and onions and lacked tomatoes, broccoli, cauliflower and carrots. When you received vegetables with a meal they were overcooked and the quantity was bite sized. Way to many potatoes, gravies, sauces and fried foods. I loved the lamb dishes, turkey, salmon, duck and beef when served without sauce and gravy(special request). I love every type of fresh fruit except lemons which like many US restaurants they put in every glass of water and soda. I always wonder why the lemon industry has so much influence on getting a lemon in every drink. On all the cruise liners I find most of the spa services overprices and the educational information they deliver heavy on junk science. As a scientist for 40 years I prefer medical information to be science based. I didn't really use the spa on QE except for the fitness center so should not be too critical. I did read all the sale literature they distributed. Read Less
Sail Date June 2016
I have just returned from a week voyage to the Fjords of Norway on the Queen Elizabeth. To put this review in context, this was my 7th Cunard cruise and my 5th on Queen Elizabeth. I will begin by saying that the QE is still a beautiful ... Read More
I have just returned from a week voyage to the Fjords of Norway on the Queen Elizabeth. To put this review in context, this was my 7th Cunard cruise and my 5th on Queen Elizabeth. I will begin by saying that the QE is still a beautiful ship that is well maintained and very clean; our room steward was efficient and punctual each day and the general ambience of the ship was excellent (despite a few passengers that insist on ignoring the dress code). Prior to sailing I read many of the reviews on here which were quite negative. I was therefore somewhat apprehensive about this cruise; this would be my first time in the Britannia restaurant on QE since my first cruise with Cunard. Having experienced the Grills and Club last year I was concerned I would be let down by the food and service in Britannia. I needn’t have worried. The food and service in Britannia was above my expectations; not quite as refined as the grills but still very good. We enjoyed every meal at our allocated table and were quite happy with every dish served, including breakfast and lunch. All food was well cooked to order; modifications to suit our tastes were catered for without any mistakes and all of the dishes fairly well presented and flavoursome. We have previously been quite disappointed with lunch on all 3 ships, but the food at lunch was much better this time. The food served in Britannia is not the finest food imaginable; the service is not the most pristine service imaginable, but for the price paid for a Britannia stateroom it is very good and much better than anything we eat in most restaurants ashore. The Britannia restaurant is a very large room serving 800 people a sitting, therefore it can be noisy but never so much so that it ruins a meal; some would just describe it as ‘lively’ and enjoy the atmosphere. From past experience the Verandah Restaurant, for which a small extra charge is paid, has served some of the finest food we have ever eaten and provided superb service throughout. Unfortunately, on this cruise, standards appear to have slipped somewhat. The food didn’t wow us like it has previously and the sommelier is best described as sloppy. We ate here twice; the second time the wine service was executed by our sommelier, the chief sommelier of the ship, the Maitre’D and our food waiters. I commend them on their flexibility in attempting to smoothen out the inadequacies of the sommelier, but it did make the meal feel rushed, sloppy and impersonal. As for the food, the presentation and execution just didn’t seem quite as good as previously; still very good but not excellent. Whereas before the Verandah felt very special, this time it felt like just another restaurant and certainly not as good as the Queen’s Grill on a previous voyage. I would certainly still recommend anyone tries the Verandah; issues like those described above are frequently one offs caused by individuals that aren’t quite as good as their counterparts. There was a different Maitre’d this time; possibly his hand wasn’t as firmly on the rudder as previous ones, and the sommelier was clearly an issue for which other staff members were forced to compensate. Also although this restaurant didn’t wow us like it has before it was still very good, like most of the food on board. Another point to note is the general service throughout the ship. This was good throughout most of the ship particularly the drinks service in the midships bar where the waiter JR was superb. Unfortunately the Commodore Club service continues to be very slow at times, and it did prove rather difficult to get a drink whilst in the hot tub by the Lido Pool as the waiters stayed around the shaded seating areas. We had to get a member of technical staff to summon them over after in the end. I attended an insights lecture on this voyage, which was a first. I would recommend that people watch some of these lectures even if at first glance they don’t resonate with you. I found the Phantom of the Opera lecture surprisingly interesting considering I have little interest in musical theatre! Julian Woolford was witty and informative. Another plus on this voyage was the Captain opening up deck 5 forward for the sail-aways from Flam and Geiranger. It was truly spectacular to stand out here with a glass of champagne as you pass the towering mountains and waterfalls on either side; this thoughtful move added a great deal to the voyage. Despite a few criticisms, this voyage still very much surpassed my expectations and was good value. I would like to finish by reflecting on some of the poor reviews posted by others recently. These made me rather anxious prior to sailing. There were of course a few people moaning on board some of which we chatted to, and many of their moans were minor and in some cases totally unreasonable. I fear that many of the very bad reviews that appear to focus heavily on the negatives, say a great deal more about the passenger than the ship. I do not dismiss the negative comments, as I’ve made a few criticisms myself in this review and all things are subjective, but when a review focuses almost entirely on negatives with no balance whatsoever I would take it with a pinch of salt and judge for yourself on board. In summary I would give this cruise a 4.5/5 if I could, due to the hand full of issues I've mentioned above. However, as I don't feel that these ruined the cruise and am still quite happy with the experience I'm happy to round it up to 5/5. Read Less
Sail Date August 2015
This was our second Cunard trip, the first being a transatlantic crossing on QM2 last year. The Queen Elizabeth is a beautiful ship. We had booked a Princess Grill suite which was very comfortable and gave a lot of advantages such as ... Read More
This was our second Cunard trip, the first being a transatlantic crossing on QM2 last year. The Queen Elizabeth is a beautiful ship. We had booked a Princess Grill suite which was very comfortable and gave a lot of advantages such as Princess Grill open dining and a separate grills deck at the top of the ship which gave a great view for sail aways. The service from cabin steward to waiters to wine steward was consistently cheerful and helpful. Every member of crew on the ship greeted us with the same enthusiasm. We did see some passengers being less than courteous to some staff which we felt unnecessary and downright rude. Embarkation was speedy and efficient, our luggage arriving five minutes after we entered our stateroom. The stateroom was spotless and well appointed. Throughout our cruise owe cabin stewardess kept everything in good order. There was plenty of storage space The food in the Princess Grill dining room was of a very high standard, with a good a la carte choice if the daily changing menu did not contain something to our liking. Every request was met by our ever cheerful waiter, and the wine steward was knowledgeable and helpful. The Grills lounge was often busy and we felt extra staff were needed before dinner. The tea service on the Grills lounge seemed a little rushed and not as well organised as on QM2. The standard of speakers was not as good as we had experienced on the transatlantic but perhaps that is not surprising given the different amount of "free time" on a cruise rather than a crossing. Musicians were good in the various bar locations but the shows a little overhyped. We did not use any of the ships excursions preferring to manage our own time ashore. Arrival at each port was in good time and the gangway or tender was open swiftly. Security was good when re-entering the ship. Finally disembarkation was prompt and the luggage well organised once we were off the ship. All in all a thoroughly enjoyable cruise on a beautiful ship. We found very little to fault and much to remember. Read Less
Sail Date August 2015
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