We have sailed with Cunard since 2004 we have diamond passenger status, but this ship was a disaster, we paid £13,500 for a p1 grill room for a two week voyage , the cabin wasn’t as clean as it should be , the toilet bowl VERY obviously wasn’t clean, and my husband stupidly used the brush to clean it before I got a chance to call the steward, the tv system in the rooms is still worse than rubbish ...
I captioned my review in this way because management has screwed up in so many different ways and has proven so unresponsible that it has to be deliberate.
The Cunard website is hard to navigate. Even Cunard's telephone support people tell me that. There were times when you simply could not print out required papers, including luggage tags. This seems to be such a frequent problem that the ...
The cruise was going fine and we were celebrating my husbands 70th birthday. It all turned very sour when we both contracted Covid. I tested positive first and my husband 3 days later. It then became a very distressing experience. I was escorted to my isolation cabin, passing several other guests along the way. I was initially placed in an Ocean View cabin but eventually moved to a cabin with a ...
In May we boarded the Queen Elizabeth for a cruise from Fort Lauderdale to San Francisco. Only after we embarked did we discover that there were active cases of Covid on board. Mask wearing was poor, social distancing weak and, worst of all there was no control of passenger and crew freely exploring each port of call. In sharp contrast to a cruise, on the same ship, which we took in October 2021 ...
Recently my wife and I took a 28-day cruise from Southampton to San Francisco. Covid-19 dogged the entire 9,615 nautical miles of the voyage.
Our troubles began even before we boarded Queen Elizabeth. Cunard demanded a certified negative antigen test dated no more than 24 hours before boarding. That meant finding a provider open on a Sunday – which we did eventually at a cost of £70. Not once ...
I don't know the words that would be strong enough, to express how dissatisfied and upset we are with this cruise line.
The title of this review ("Don't walk, RUN away from Cunard") is not an exaggeration. We have been on many different lines, and were so looking forward to cruising with Cunard. Yet despite the hype around how Cunard is excellent It was our worst experience cruising in over ...
This was handily the worst cruise experience of my life. I've cruised since being a child, largely with family and this was no different. Now at 24 I went to Ft. Lauderdale filled with excitement to board my first Cunard - The Queen Mary 2 no less.
Surprise from the onset, not the good kind. Due to increasing cases of COVID-19 on the ship we were being tested at the port. Before we boarded. ...
As regular cruise travellers with American cruise lines (20+) we were excited to try a short cruise on Cunard. We booked this four night cruise on Queen Elizabeth from Southampton to Amsterdam.
The first impression of this Ship was good but our experience soon went spiraling down. The Stateroom attendant was initally pleasant but ignored us after the first meeting. The bed sheets were not ...
To celebrate my mom's 80th birthday, we booked a cruise. We had booked earlier cruises, but moved to the date in March thinking that we would have a better chance of Covid not impacting our trip. The cruise - the Northern Lights - was marketed as 12 days with 6 days in ports.
Nothing was as expected. Before leaving, I received an email telling me an excursion was canceled. When I went to ...
The ship “Queen Elizabeth” is a wonderful vessel with good ambience and there was plenty of general seating. The food was good and the service was mostly very professional. I felt there could have been a little more feedback from the captain.
Our main complaint is with the cruise relates to the itinerary and our other feedback is to do with the ship’s choice of music and ...