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1 Helpful Vote
Sail Date: November 2017
The ship was up to the usual standard with good food, entertainment and service. As usual the service was wonderful as was the food. We went to Southern Spain and got a few days of nice warm sunshine which is what we wanted. There ... Read More
The ship was up to the usual standard with good food, entertainment and service. As usual the service was wonderful as was the food. We went to Southern Spain and got a few days of nice warm sunshine which is what we wanted. There was a bit of rough weather on the way south but the ship handled it well. Cunard have increased the bar prices quite a bit and also the cost of a meal in the Verandah so we only went for our free lunch. Some good news is that Queen Elizabeth now has tea and coffee making facilities in the room. I can recommend lunch in the Golden lion but we only go on boarding day or sometimes a port day when it is quiet. We had lunch one day in the lido due to be back too late to for lunch in the MDR, I was not very impressed with the choice so will not go again unless I really must. Read Less
1 Helpful Vote
Sail Date: November 2017
Cabin was too warm on embarkation. Technician came in and made adjustments. Cooled off considerably, too much. Had difficulty adjusting it (I like it around 68-70) so kept it on the cold side rather than warm, never right though. ... Read More
Cabin was too warm on embarkation. Technician came in and made adjustments. Cooled off considerably, too much. Had difficulty adjusting it (I like it around 68-70) so kept it on the cold side rather than warm, never right though. Thermostat does not allow you to set temp at precise temperature - you can only turn knob to adjust it. Public areas were warm for me. Britannia restaurant on the first two nights was hot. Waiter suggested men could remove their jackets. In general lounges were kept a bit on the warm side. Food varied. Room service breakfast was a disappointment compared to Queen Mary. Quality of eggs and sausage not good. After first breakfast switched to continental breakfast. Meals in Britannia ranged from good to average. Beef on two occasions was inedible. Missed Queen Mary Chart Room. Found nothing comparable on Queen Elizabeth. Overall did not like design of the ship compared to Queen Mary. Enrichment programme was limited with many gaps that should have been filled. Lectures about ports of call were nothing more than advertising for excursions. There should have been information on history and culture of destinations. Crew were generally efficient. Wine stewards knowledgeable. Not a bad experience but neither was it brilliant. Food needs improvement and public area temps need adjustment - I suspect some people will disagree with the latter as many passengers are quite elderly and may want warmer temps. Read Less
1 Helpful Vote
Sail Date: November 2017
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel ... Read More
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel Cunard's ships offer very elegant surroundings, ships that feel like ships unadorned with gimmicky features and, of course, excellent service. I like the fact that the dress code is stricter and smart wear is encouraged in the evenings but it is in no way stuffy or superior, everyone is very friendly and relaxed. There are a few areas solely for Queen's Grill passengers but I have never been aware of these or felt excluded as all the main areas and facilities of the ship are open to everyone. I am pleased that fellow passengers respect the standard Cunard offers and behave accordingly so that, for example, sitting in one of the bars sipping a cocktail and chatting or listening to live background music is uninterrupted by noisy behaviour. There is plenty of opportunity for fun and more informal surroundings in the Golden Lion pub and deck parties, etc. I particularly love the Queens Room ballroom as it is spacious with a superb dance floor and a big attraction to anyone interested in ballroom dancing which is held there every evening. There are dance hosts, too, for anyone travelling solo as I do. I found all the evening entertainment in the theatre to be excellent and also enjoyed the lectures on sea days. The itinerary was similar to other ships but mostly enjoyable, especially as we had sunny and warm conditions for most of our ports which felt like a bonus in November! Another bonus was that most of the ports were easy to get around independently, apart from visiting Seville, and it was well worth booking the coach transfer there. The embarkation and disembarkation were extremely efficient and the fastest I have ever experienced. Read Less
1 Helpful Vote
Sail Date: November 2017
As a solo traveler this holiday was amazing. Embarkation in Southampton extremely well organised. Cabin 5006 lovely, food good sometimes outstanding.Top tips. Talk to strangers, there are some amazing people onboard. FOD, LGBT+ group at ... Read More
As a solo traveler this holiday was amazing. Embarkation in Southampton extremely well organised. Cabin 5006 lovely, food good sometimes outstanding.Top tips. Talk to strangers, there are some amazing people onboard. FOD, LGBT+ group at 5pm each evening was great. Spa pass brilliant. Flowers in my room, bottle of gin and some of my own wine made all the difference in my cabin. Also fresh coffee, melon and yoghurt with honey in my room at 7am. The passenger choir was great. Like any holiday it is going to be what you make it, if you sit in your room and sulk you will have an horrible time. Drinks very pricy and wifi, best lived without (kind of the point when two days from land.) Some of the entertainment was not quite my thing and I did not use the gym. Deiembarkation was slow, but so what. Overall an amazing holiday and busy saving up for my next trip. Read Less
Sail Date: October 2017
We originally booked this cruise to celebrate my retirement (however I decided to stay on for another 6 months ) so we then decided to upgrade from an inside to queens grill This was our first cruise with cunard, We have cruised ... Read More
We originally booked this cruise to celebrate my retirement (however I decided to stay on for another 6 months ) so we then decided to upgrade from an inside to queens grill This was our first cruise with cunard, We have cruised several times with Celebrity and princess We stayed in a B and B (primrose cottage ) the night before, booked again for next cruise We parked our car at cruise park about 5 mins from terminal private taxi to and from the port We arrived at the terminal nice and early 9.30 in the am ( it’s my DH ) The start of the cruise was a bit disorganised due to the late arrival of QE and a broken down cargo ship, however nothing put us off, so we sat and waited, not much to do apart from people watch and get my 12500 steps in Well before we new it we were boarding 12,15 I have to say the boarding was a bit flat, as we steeped into the atrium ie no atmosphere just a few nods from the crew members We were advised that our cabin, stateroom which ever you prefer would not be available until 1pm So off we went doing a lot oh wow look at that over and over, took several photos and then what to do now, although I had read reviews, on cc joined face book cunard groups I hadn’t picked up that queens grill restaurant was open, so we went to the lido and enjoyed a light lunch Then off to find our cabin we knew it was on the back of the ship deck 4 ( after years of cruising I still have no concept of port and starboard - which I feel I should know as I was in the brownies - those of you that were in the brownies will hopefully know what I am referring too Cabin located again we were impressed cabin a lot bigger than we have ever had, more pictures taken as once the luggage arrived it wouldn’t look the same ,!!! Luggage, well 6pm arrived the butler had popped in several times to say hello and he said he would go locate our luggage - I thought I was going to be confined to barracks as the 6pm cut off time for jeans had passed - that was the info I had read up on Anyway all 6 cases arrived probably 2 of those cases were full of just in case clothes and shoes Suited and booted Off we go to dinner, we had requested a table for 8, we were the first to arrive, so I was able to choose my seat - we always use the stairs ( an attempt to keep the lbs off) getting from 4 to 11 in heels was no mean feet I needed oxygen - we did get a few looks Read Less
3 Helpful Votes
Sail Date: October 2017
We had heard much about Cunard from friends so we thought we must try it. Cunard staff were all absolutely delightful and showed genuine interest in our well being. I would single out the waitstaff in the Club Britannia restaurant in ... Read More
We had heard much about Cunard from friends so we thought we must try it. Cunard staff were all absolutely delightful and showed genuine interest in our well being. I would single out the waitstaff in the Club Britannia restaurant in particular as being just perfect as was the food. They made our 2 weeks onboard utterly enjoyable. All lectures were stimulating and covered a broad selection of subjects and much of the evening entertainment was of very high quality The ship exudes comfort and luxury and, in the main, we had few occasions when eyebrows were raised. Our shore excursion in Genoa was a disaster because the guide poured out facts non stop without context and therefore added little to our understanding of the city. All 31 of us complained and were reimbursed 50% of the cost which was fair as we had partaken of local food and drink. We did spend many hours just drifting or at very slow speed because the Italian ports visited were very close together and this did detract from the experience of cruising as it felt more like a bus tour. We look forward to spending more time at sea on our next voyage. Several people have complained bitterly about the additional costs onboard. Yes they are steep but it is quite clear when you book as is the fact that there are different dress codes on different days but several cruisers went out of their way to ignore that and it was disappointing to note that the staff were unwilling to say anything. It was sad that when most people had made the effort to add elegance to the ambiance to find that there were some who continued to visit bars and other public spaces in very casual attire, When I raised this with ship's officers they at first said that bar staff should ask people to leave the area but Chart Room staff certainly did not and continued to serve. The officer's follow on comment was that these people had paid a lot of money to join the voyage and could therefore not be spoken to. I venture to disagree as dressing for dinner is part of the Cunard USP and if cruisers don't like it they can go to another line. I fear that Cunard is on a slippery slope to 3 star status and that will cost them their reputation for elegance and luxury. That is the main reason why I cannot rate the experience as 5 stars Read Less
2 Helpful Votes
Sail Date: October 2017
This was only our second cruise and we picked it because we wanted to experience the "luxury" of Cunard. We were aware that the clientele would be older and were OK with that. Embarkation in Venice was somewhat chaotic and ... Read More
This was only our second cruise and we picked it because we wanted to experience the "luxury" of Cunard. We were aware that the clientele would be older and were OK with that. Embarkation in Venice was somewhat chaotic and very slow, there was not a big crowd, but it took a long time to get through the process, not really great in this automated day and age. First impressions of the ship were favourable, it was nicely appointed, and really quite stylish. It was also easy to navigate around. The room was OK (what I expected). Décor somewhat dated, but acceptable anyway. One word of warning, Cunard's website states that the cabins have UK and Euro plugs, in fact our cabin had 4 US plugs, 2 European plugs and 1 UK plug, so take your converters if you have more that one device to charge! The 1/2 bottle of sparkling wine was a nice touch. Cabin Steward was superb. Food The Lido restaurant (Buffet) is typical buffet fare, not good, not bad just average, BUT the service is poor with tables not being cleared quickly. There are free juices and coffee but it is self serve (which I was OK with). Breakfast was a bit of a scrum, the Britannia restaurant is only open 8 - 9.30, which means almost everyone hits the Lido Buffet and there simply is not enough space. Either make more space of extend the Britannia breakfast hours. Staff in the Lido seemed depressed, not sure I saw a smile all cruise! Britannia - Reasonable food, a fair choice and (in our case at least) very attentive service. Good wine choice, but very expensive. Waiters very good. Golden Lion Pub - limited lunch choice, but quite nice, service a bit hit and miss. Drinks inordinately expensive, $15 for a double G and T is a bit eye watering! Entertainment - Mixed, nothing really in the day time, other than the odd lecture and cards etc. I guess suited the older clientele, but not us, fortunately the weather was OK so we could sit on the deck and read or just catch some sun. To many of the courses are charged for (learn to use an iPad for example), and it just felt like they were nickel and diming (more on that later). Evening shows OK, on board entertainers were a bit "Saturday night live", but reasonable, the visiting acts were quite good with one being excellent. But it always had an "amateur hour" feel to it. And the entertainment director seemed to feel the need to introduce and say goodbye to every act - sometimes less is more! Excursions - Well organised and in most case quite good, but VERY expensive (similar tours could be had immediately you stepped ashore for 1/2 the price), I expect a mark up but this was too much. Disembarkation went well - we elected to "self serve" that is take our own case s off, which was effective. Transfers from the port to Rome were nothing short of profiteering, with a bus ride costing $69 and a private car $325 (it was only a taxi). There were taxis available at the port, and we pre-booked a car (port approved, pick up at the ship) for about $140. Again a mark up is OK, but this was daylight robbery! So overall I enjoyed the cruise, the ship was nice, the food was reasonable, and the itinerary was good. But I would not go on Cunard again, I can only compare it with one other cruise (Royal Caribbean) and that had a much "happier" and more lively feel. The real issue was that Cunard have a reputation for "luxury and Quality", yet my over powering feeling was that I was being nickel and dimed at every step - so slightly disapointing Read Less
4 Helpful Votes
Sail Date: October 2017
When originally booked cruise was going to spend 2 nights in Istanbul; after the problems in Turkey last year the itinerary was changed with Sarande, Albania and Heraklion, reteadded. After research into Sarande, decided to stick wit ... Read More
When originally booked cruise was going to spend 2 nights in Istanbul; after the problems in Turkey last year the itinerary was changed with Sarande, Albania and Heraklion, reteadded. After research into Sarande, decided to stick wit hothead reservation. From the moment I stepped on board I got the feeling that the QV was a good ship. Crew were friendly and the whole embarkation process was handled smoothly and efficiently; certainly more so than when boarding the QM for the Christmas cruise. There were even shuttle buses to take us from the terminal building to the ship. The Victoria recently came out of a refit and my cabin was immaculate. I had booked a deck 4 guarantee obstructed view cabin and was pleased to be assigned a cabin on deck 5 and the only obstruction was when looking down. I was concerned about the quality of the food given some of the reviews I had read but was very pleased with the quality and quantity of the food. I am lactose intolerant and got to chose my meals the night before and have them cooked without dairy. Lots of choice so no complaints there. Lunches were taken in the Lido except in Crete and Rhodes when I ate ashore. Lots of choices and even a few lactose free sandwiches. The salad bar was particularly good and there was no wilting lettuce. Breakfast was also usually in the Lido, usually lox and bagels and scrambled eggs on one day when a new pan appeared in front of me. The bread and rolls were freshly baked and far too tempting! I took one course on using an IPad for photography. I wish it had been offered on one of the sea days before our first excursion as it had lots of good advice and was worth the $15 charge. I did not attend the shows, nor did I attend any of the lectures. Neither interested me. I had hoped there would be something on the history and culture of the area in which we were sailing rather than an ex White House staffer from the “W” era or some one talking about pop music. Enjoyed listenening to the string quartet, and the hardest on a couple of occasions and watching the ballroom dancers. Most passengers were from UK and man, many of themcould dance! Only did one shore excursion in Sarande. An interesting stop and tour of Butrint. Read Less
4 Helpful Votes
Sail Date: October 2017
We crossed the Atlantic from New York. Our 4th cruise on QM2 and it did not disappoint. QM2 never lets you down. The balcony cabin, close to mid-ship was superb with a bottle of wine waiting for us as we are Platinum members. Freshly ... Read More
We crossed the Atlantic from New York. Our 4th cruise on QM2 and it did not disappoint. QM2 never lets you down. The balcony cabin, close to mid-ship was superb with a bottle of wine waiting for us as we are Platinum members. Freshly laundered robes, shampoos etc supplied, chocolate on pillow every night. Very adequate shower. Comfortable King size bed. Coffee and tea making facilities. Don't be fooled by the coffee machine. It makes tea as well.Movies on the TVs. A little tip -go to the Pulsars desk to get a list and times of films. Our cabin Stewart, Bert, was efficient without being overwhelming. One night we could not sleep and ordered tea and toast at 3.00am. No problem and no extra charge. Shows in the theatre were good but a comedian would have been nice for a change. The food, well, it was wonderful. Lots of different dishes to choose from. If you didn't want to go to the King's Court buffet, check out the various bars that often serve wonderful, different food choices. Or the "pub" for fish and chips or shepherd' pie. We dined some evenings in the Britannia a Restaurant , the menu tended to be rather fancy but you could always order anything you liked as an alternative. Internet room was well stocked with computers with help on hand daily if needed. The library is the best at sea. Loads of books/Magazines. Comfortable chairs with sea views to sit on. The shops and spa are a bit pricey, but I think all ships are the same. The active casino is.a place to be avoided unless you don't mind loosing but occasionally winning.but in ether case the atmosphere is great. Embarkation was swift? We ignore our allotted time and always get off early with no problem. QM2 is an ocean going liner so just glides across the waves. The captain was superb, giving lots of interesting information at mid-day. He spoke very clearly and articulately. Nearly forgot afternoon tea in the Queens ballroom. This is a signature of the Cunard ships. I won't say anymore, just go and be surprised Finally, Cunard have a reputation sometimes for being "stuffy" . This is not the case. It has certain standards which benefit everyone. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose this cruise for the itinery, Venice to Athens. The check in and out was seemless. The ship had been refurbished beautifully, our cabin-balcony was large enough and very comfortable. The food in the Britannia restaurant was top ... Read More
We chose this cruise for the itinery, Venice to Athens. The check in and out was seemless. The ship had been refurbished beautifully, our cabin-balcony was large enough and very comfortable. The food in the Britannia restaurant was top class, with top class service. The Lido buffet restaurant had everything you could want and was mostly very nice. There were a variety of bars, a pub and nightclub which was always nearly empty. We usually stayed at the back of the ship pool area which had a few lovely daybeds with shade. The only thing was that to go anywhere but the nightclub, pool deck bar and winter garden bar, (which was lovely, but usually empty), gentlemen had to wear a jacket, which was not ideal, even to go in the pub a jacket was required, which we thought was unnecessary, collared shirt should have sufficed. There was a wide variety of ages, but mostly elderly on board. The band played some good music, but catered more for older guests. Formal night masquerade ball, did not require a mask even though we wore them. Not all guests wore formal wear, so long dresses were not a must for the ladies. All in all it was a great cruise if you don't mind dressing up. Read Less
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