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2 Cunard Italy Cruise Reviews

This was our second cruise on a Cunard ship. Our previous experience was on the QM2 and our cruise from Rome to Trieste on the Queen Victoria left much to be desired. I am also not used to complaining and this is the first negative ... Read More
This was our second cruise on a Cunard ship. Our previous experience was on the QM2 and our cruise from Rome to Trieste on the Queen Victoria left much to be desired. I am also not used to complaining and this is the first negative review I have ever given. Everything was average and nothing was wonderful - the food and the entertainment. Our cabin was spacious and comfortable and the service was adequate. The speaker geared his talk to a mostly British audience and many of his punch lines were inaudible. The comedian was insulting to the old and infirm and he made fun of the accents of the staff - something I would not have expected Cunard to condone. The boats used to transport passengers from the ship to the center of Venice were hot and uncomfortable and as this was mid-July, everyone was drenched in sweat on reaching Venice or returning from Venice . I expressed my concerns to Cunard Customer Relations and expected an incentive to return on another cruise but just received an acknowledgement of my concerns. Read Less
Sail Date July 2015
We were on 10 cruises before this one, and with this one we experienced the most unfriendly passengers. No kids were seen. Most were OLD people. The reviews said the food was the best but compared with Princess Cruises, Norwegian, Disney, ... Read More
We were on 10 cruises before this one, and with this one we experienced the most unfriendly passengers. No kids were seen. Most were OLD people. The reviews said the food was the best but compared with Princess Cruises, Norwegian, Disney, Msc it is definitely the worst for selection and variety. After the third day we knew what would be on the menu again. Cunard also got our reward for the only cruise line to totally ignore passengers e-mail questions. Guess we would have had better results to write to the real queen instead. We have send several e-mail questions regarding tours, time of arrivals, airport transfers etc. months before departure and we are still waiting for answers. The décor inside the QE is so dull and boring browns and that terrible British green. Very depressing compared with the other cruise lines today. NO WoW factor when you enter this ship. Norwegian way on top of this scale. Entertainment also got our reward for the worst compared to all other cruise liners. The others really had top Las Vegas acts and the best musicians in the world. The others all had a entertainment team of youngsters encouraging the passengers to participate in various activities they arranged. We were never introduced to such a team on Cunard. This was the first time we were glad when the cruise was over. Will NEVER cruise Cunard again. The opposition has MUCH MORE to offer for the same price.   Read Less
Sail Date November 2014
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