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29 Cunard Hong Kong Cruise Reviews

We initially booked the circumnavigation of New Zealand out of Brisbane to celebrate our 47th wedding anniversary. Later we booked the Hong Kong to Brisbane leg which immediately proceeded the NZ voyage. Embarkation is Hong Kong was ... Read More
We initially booked the circumnavigation of New Zealand out of Brisbane to celebrate our 47th wedding anniversary. Later we booked the Hong Kong to Brisbane leg which immediately proceeded the NZ voyage. Embarkation is Hong Kong was a disaster. After travelling from the airport' to the city for our hotel stay we then had to find our way back the the Asia World Convention Center, next to the airport, about 25kl, to be processed for boarding. Arriving at the Convention Center with 3 bags plus carry on to find that there were no trolleys or staff to help we had to make our way across the car park to the building. There were over 1000 passengers boarding this leg. Everyone was crowded into the building with their luggage. The luggage system seemed to work OK, we stood around for hours , organised ourselves into a line. Finally we were bussed to the ship, another 20kim trip to Kowloon only to be met by 8 people holding Cunard signs 20 feet from the ship. Why couldn't these people be utilised to organise processing. The ship its self is very well presented. The decor is very subdued in the tradition of Cunard. I guess the plastic flower display in the Grand Lobby was a sign of things to come. Forget about the "White Star.Service" so proudly proclaimed by Cunard, it doesn't exist. The food was consistently cold and the menu bland and repetitive.very boring and buffet section was worse. It came to a head when they served steak diane with mushrooms and no garlic sauce. The security staff were all from the sub continent. They certainly wern't hired for their people skills. They rarely recognised the passengers other than to shout at them. Safety was also an issue particularly when we our tender was called alongside underneath a tender which was being hoisted out of the water. Most of our shore excursions badly organised many hours wasted with tenders the alpine scenic railway definite waste of money. Overall my view is that a hard working crew is baddly let down by poor management. As an 85 year old lady mentioned to us they spoilt my dream.Well they spoilt ours as well. Cunard has got their last dollar from us. Read Less
Sail Date February 2013
Having only been on 2 cruises before (Celebrity) we can only compare to those cruises. Our first impression was not good when on embarking in Hong Kong there was total confusion as to the location for checking in. After we eventually ... Read More
Having only been on 2 cruises before (Celebrity) we can only compare to those cruises. Our first impression was not good when on embarking in Hong Kong there was total confusion as to the location for checking in. After we eventually went through the swift & efficient check in & security, we found ourselves on the ship. We then had to make our own way to our cabin. No reception of any kind. Not made to feel special at all. Despite having requested and we though confirmed reservation for early sitting in the main Brittania restaurant, we were given late sitting. We were able to change that later although we were seated in a small back room which got very dim when the lights were turned down. Why they were always turned down I don't know. Made it difficult to read the menu. I was surprised at the mature age range of fellow passengers. 70+. The acting entertainments manager did joke about on 'another cruise line' that when they had a 80's night they weren't referring to the music. I don't think it was another cruise line. The hot cocoa queue at night was very busy! The food was OK. Repetitive. Nothing to get excited about. I agree with another view that the food is prepared in bulk and in advance which did nothing for the freshness. The rumour was that Cunard had cut the catering budget. The waiters worked hard and had little time to make conversation. Wine was very expensive and others commented that a $50 bottle could have been bought onshore for $10. The 15% added to drinks was an irritant to many and certainly cut back on the amount drunk. I hated the smoking. The pub allowed smoking in the evening as did the casino. This put both off limits to my wife who is asthmatic and I. As you left the Brittania restaurant in the evenings, you were met with an awful smell of cigarette smoke,I think coming from the pub. Really these areas were just smoking rooms. The entertainment in the theatre was 3rd rate. The ships cinema got more popular as the cruise went on despite the films on offer. Ships TV was very limited and films poor. The ship lacked any buzz of excitement as we had experienced on the Celebrity cruises. Planetarium films were excellent. Only wish there were more than 4 films. The ships internet was intermittent and very expensive. Don't rely on it for business purposes. The staff at the Pursers office were aloof and unhelpful. There was a distinct lack of any management staff to talk to on board. Policy decision to keep out of the way? I witnessed an unpleasant exchange between a crew member and a passenger, so much so I tried to get the pursers office to send a manager to intervene. No luck there. I had to put it in writing, which I did. I didn't even get an acknowledgment. I also have to agree that the staff (other than our cabin steward) were going through the motions rather than enjoying their jobs. The ship certainly causes excitement when she arrives in port. Shame that her size means all too often that she is put in a container port which really spoils the occasion. Shore excursions were very expensive and you could arrange better yourself. Disembarkation was dreadful. It took 2 hours just to find our bags which were still being unloaded and then placed in the wrong colour coded area within a tent. An awful experience. Overall we enjoyed our 40 nights on board and traveled to countries we had not been to before. Met some wonderdul people and made new friends. Booked another part world cruise on the Queen Elizabeth for 2011. Real shame that the edge had been taken off the experience by the attitude of the crew and management. Read Less
Sail Date March 2010
I've cruised with several different companies along with Cunard once before on the QE2 which is now sadly in dry dock in Dubai.This cruise was the inaugural world cruise which I only did part of it due to the fact I went with my ... Read More
I've cruised with several different companies along with Cunard once before on the QE2 which is now sadly in dry dock in Dubai.This cruise was the inaugural world cruise which I only did part of it due to the fact I went with my daughter and she was only able to get a month off work..........the Queen Elizabeth liner is wonderful and the decor very grand ............we chose the late sitting for dinner as it gave us more time for the "sail aways" which were always very nice,and gave us plenty of time to get ready for dinner.........I do have to say I wasn't very impressed with the theatre entertainment,which by now I would hope has been improved by now.........we met a lot of very nice couples which I am still in contact with..........one joy on the ship was the fact that you were able to get a sun lounger at anytime without it being covered by the crack of dawn by a towel,which I have had to put up with on other ships,there was plenty of space also without being crammed together like sardines.The whole cruise was just fabulous and visited many destinations that I wouldn't have visited had they'd been done independently......the staff were wonderful and nothing was too much trouble.......there is a world cruise on the Queen Elizabeth coming up in Jan 2015.which I would love to go on,but being a solo traveller would not be able to afford the single supplement which is almost the same fare again.This is my first review so I'm hopeing I've put it in the right forum,as not sure where to put in request for anyone fancying the world cruise. Read Less
Sail Date March 2010
This review is a bit late but as I am recovering from surgery so I thought I would do some cruise reviews. Hong Kong February 13 2010 My wife and I had joined up with my sister and brother in law in Hong Kong and we made our way to the ... Read More
This review is a bit late but as I am recovering from surgery so I thought I would do some cruise reviews. Hong Kong February 13 2010 My wife and I had joined up with my sister and brother in law in Hong Kong and we made our way to the hotel where the coaches pick up and transfer you to the ship, which was berthed someplace deep in the harbour. Right from the start I was feeling pretty special, tea, coffee and pastries served while waiting for our coach, then transferred to the ship for embarkation and room allocation. I can recall the high fives and champagne when we reached our state room 8.088, wow this is living. My brother in-law and I explored the ship from stern to bow, pretty impressive; we watched the sail away band play in the near icy cold weather, and the farewell tribute on the dock and as the QM 2 made her way out of Hong Kong I feeling pretty good. Our ports of call included Shanghai, Nagasaki, Tokyo, Guam, Rabul, Airlie Beach, Auckland, Bay Of Islands then Sydney. Food and Beverage I would give QM 2 about a 7/10. The staff in the dining room were good but not fantastic, the quality of the food and it’s presentation was somewhat disappointing at times, E.G it was hard to get the salmon cooked to your liking and apple pie served with no decoration was a bit average but the steak was always good and we did do the Todd English thing which was nice The formal nights got pretty repetitious and unfortunately the Kings Court was mediocre, but I do recall roast beef, gravy and a roll being one of my favourite snacks. Fish and chips in the pub were a good stand by. A couple of outstanding F&B memories were the afternoon teas in the ball room, and I think a luncheon as well also the pre-dinner drinks in the Commodore Club. Activities Plenty to do, from pub trivia which attracted a huge following, to the sports desk which was always well patronised and organised, anything from golf in the simulator to table tennis, basketball handball out on the deck. The crossing the line ceremony was a hoot, “Kiss the fish, kiss the fish”. The new staff members who hadn't crossed the line got some very special treatment. The activities staff were always polite and gave the impression they loved their jobs. The enrichment program was well attended; one of the speakers was a retired commander of a British Nuclear Submarine. The planetarium only had four displays. Accommodation Our state room was elegant and spacious although we had an obstructed view, but who cares, we were on the QM 2, and it was nice to just chill out on the balcony or just listen to the wave’s crash against the ship. The itinerary was good I enjoyed Nagasaki and Guam; we did one ship board excursion to Tokyo which included a lovely teppanyaki lunch with rice wine, (oh boy does that stuff knock you around.) We made our own arrangements in most the other ports Entertainment. This was mostly good, the shows were well performed and attended, the live music around the ship was professional and friendly, sitting around the piano during the pre-dinner drinks was always a treat and you were welcome to make requests. The shows leaving the ports were decent including a great Maori group in Auckland and a Japanese opera singer in Nagasaki, but somehow the cruise director booked a juggler unseen, poor fellow couldn't juggle. Did I mention the crossing the line party? Fantastic. The staff and ship In general from what I remember the staff presented well. The Captain presented a noon day announcement and at 3pm could be seen strolling the decks always willing to stop for a bit of a chat. The observation window behind the bridge is a great touch. There are so many places that you can just sit and watch, play cards and games, while to ship steams at 22 knots through moderate swells, it was pretty exciting watching the waves crash onto the windows as QM 2 dipped and soared through the ocean. Overall I had an enjoyable time, but the irritation of dress up every dinner was a pain in the backside, and the standard of the F&B could have been better. The highlights far outweighed the low points, I would sail with Cunard again as long as I didn't have to suit up every night   Read Less
Sail Date February 2010
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