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1 Helpful Vote
Sail Date: July 2012
The Queen Elizabeth and Queen Victoria are the same size and smaller ships laid out in the same way. The QE is much newer being just over 2 years old so is very modern. I've not been on the QV yet. We found the QE to be very quiet with ... Read More
The Queen Elizabeth and Queen Victoria are the same size and smaller ships laid out in the same way. The QE is much newer being just over 2 years old so is very modern. I've not been on the QV yet. We found the QE to be very quiet with hardly any engine noise at all. There are laundry rooms on every deck but you must take your own washing liquid. Irons, ironing boards and kettles are not provided in any of the rooms. The plugs were a weird assortment. I would recommend you take lots of adaptors including a shaver and toothbrush one. The hairdryer was very good. Many people are very concerned about the position of their stateroom ie: fore, aft or midships. We've stayed in staterooms midships and aft and found little if any difference. There are 2 or 3 formal nights on each voyage and everyone complies with the dress code. The ladies love it and the men moan about it! Stateroom: Princess Grill: - QE -- P3 -- a very nicely decorated room. There was a nice walk in wardrobe with shelving and cupboard with safe and under bed storage. The bathroom was compact but very useable. There is a long vanity unit with a single bowl, the loo and a bath with shower over. The bath is very easy to get in and out of being very low. When you read some of the comments on Cruise Critic they make comments about the nasty shower curtain but it's not it's fine. It's a nice material and doesn't billow. The room was beautifully furnished. My only gripe was that the room was very narrow, only around 8'6" wide but probably around 25' long. We were on deck 4 and the balconies on this deck are deeper from front to back than those on higher decks. They were around 3 feet deeper. The balconies are very compact and the people next door were forever falling over their furniture. The soundproofing between the rooms is very good. Princess Grill: We really didn't know what to expect having never travelled Princess Grill before. We were really pleasantly surprised and thrilled. The service was 1st Class, the food was fantastic and if you wanted anything special they would prepare it for you. Why pay to eat somewhere else when you can eat here all in. It was so good. They looked after us like royalty. Entertainment: The Theatre was really lovely and the entertainment was very good. Much better than the QM2. Well done! The comedian was very good and flautist was enjoyable too. Spa: Unfortunately the spa has been transferred from Canyon Ranch. I wasn't impressed with the management of it. The girl in the gym was VERY loud. She was taking a stretching class and everyone was well over 60. She didn't ask any of them if they had any problems before starting. They had to ask twice for the music to be turned down. It was blaring all day. If you got up there early, before she started, you could work out in peace. I wasn't keen on my treatment and I was not allowed to use the spa pool after. To use that very select area you had to buy a ticket for every day of the cruise which was very expensive and they only sold 40!!! Bring back Canyon Ranch!!!! I really like the position of the Queens Room. It's in the middle of the ship and you can walk through it so you can see if events are going on. It's also easy to access and find. It's cosy. They serve afternoon tea in there every day and it's not to be missed. http://youtu.be/_0CSi4oIWLM Read Less
1 Helpful Vote
Sail Date: January 2012
We boarded the ship in NY and were impressed with the embarkation process. We had an opportunity to have access to our room and were very impressed with the size of the Princess Grill room. The room was big and gave us room to walk ... Read More
We boarded the ship in NY and were impressed with the embarkation process. We had an opportunity to have access to our room and were very impressed with the size of the Princess Grill room. The room was big and gave us room to walk around without bumping into each other. The additional closet space was a gift with all the clothes we had packed. Our room steward, Rommel, was very helpful and kept our room spotless. The ship as a whole was impressive and very regal. Does not have the glitz and glamor of other cruise ships. It has lot's of wood railings and paneling. The ship was constantly being cleaned. I found the ship's staff very personable. Always wishing us a good day. The food in all areas was very good. We had moments when we didn't feel like getting dressed formally and enjoyed the option of having a meal as we desired in the buffet. We also enjoyed the Todd English restaurant. Very good and the service was exceptional. Our service in the Princess Grill was very memorable. The whole restaurant staff were very personable and we were greeted at all meals with a smile. Our staff included Robert, Gordon, RoseMarie and Sanntosh. Our sommelier, Silvanna was very knowledgeable and gave us exceptional service. Patou and Yonell....... our Maitre D's were proper and meticulous. We enjoyed coming for our meals and having the exceptional service we expected at that level. The shore excursions were wonderful. The only caveat may be the cigarette smoking. As a non smoker...... it was not comfortable to have your next door neighbor smoking on his deck. We would have to close our deck door for a while. And parts of the interior had a smoky aroma. We have taken a few cruises and know there are glitches. We accept those as part of traveling. We have met so many new friends that we keep in contact today on previous cruises and this cruise is no exception. I was involved with an informal aviation group meeting on sea days and enjoyed the impromptu discussions. The disembarkation was easy and orderly. Our concierge finalized our arrival and made the journey a wonderful memory for my beautiful wife and our 25th anniversary. Read Less
Sail Date: March 2011
The Queen Victoria is far from being a Queen in my book. Starting with disorganized and delayed embarkation and again with disembarkation process that nearly caused us to miss our flt.

Very poor service in the dining room as many ... Read More

The Queen Victoria is far from being a Queen in my book. Starting with disorganized and delayed embarkation and again with disembarkation process that nearly caused us to miss our flt.

Very poor service in the dining room as many nights one (1) of our servers in our table area was apparently sent elsewhere for much of the dining time, leaving the area with only one person who could not keep up with any kind of reasonable time service.

A very rude server in the Golden Lion lounge/ restaurant on 2 separate occasions.

Last on the list was the stateroom having nearly no drawer storage space at all and using shelves in the closet was not very desirable.

After I wrote a letter of our dissatisfaction to Cunard Guest Relations, I received a phone call that the end result was their calling and general purpose was to simply call and get off the phone.

If you do not mind paying top dollar for this kind of service, then you should go on the Victoria but if not you may want to look at other quality cruise lines.

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Sail Date: May 2009

It has always been our dream to travel on the Cunard ships , and this year we finally got our chance .  We booked the "Mediterranean Delights " voyage for 11 days out of Southampton on May ... Read More

It has always been our dream to travel on the Cunard ships , and this year we finally got our chance .  We booked the "Mediterranean Delights " voyage for 11 days out of Southampton on May 14 . We flew into Heathrow at 8.30 a.m. and were met by a Cunard representative at the airport . Our luggage was taken from us , and we didn't see it again until we were in our cabin . Nice touch ! A motorcoach took us to Southampton , about a 2 hour transfer . I had to laugh when the busdriver announced that he was due for his teabreak and had to stop for a while  . It took me right back to the year I spent in England way back when . After all , we were only half an hour away from the ship , but that's the Brits for you , and I love them anyway !

In Southampton check-in was a breeze ! From the time we arrived to our first step on the ship it took about half an hour . We had done our pre-registration on line , so everything was easy as pie .

According to Cunard , the QM2 is the most magnificent oceanliner in the world , and we were not disappointed . The ship itself is just beautiful . The first day was at sea , and I used my time to explore she ship top to bottom . The murals just took my breath away ! Every corner oozed class and sophistication .  All public areas were beautiful and inviting .

Our cabin was on Deck 12 , right behind the bridge . I guess cabins are always small compared to regular hotel rooms , but we had all the space we needed . Plenty of drawers and closet space , roomy balcony . We didn't spend much time in there anyway , mostly to change , shower , and sleep , and that very well . The beds were the most comfortable I had ever slept in .

It was great that there was a way to see bridge operations through the observation window . On other ships you never got the chance to take a peek at the inside of the bridge .

We were assigned to the  Britannia Club ,  so we could pretty much go for dinner whenever we wanted . Food and service were impeccable . We usually had lunch on Deck 7 at the buffets . Most of the time we had to wander a little for a table , but never had trouble finding one . The desserts just about did me in , they were so delicious I just could not resist .

I also noticed that a lot of care was being directed towards passengers with disabilities or any kind of mobility problems , and there were quite a few . Being middle-aged ourselves , we quite enjoyed not being surrounded by a hoard of screaming teenagers . The average age of passengers is quite high , a plus in our eyes . On the whole voyage we never saw more that a couple of kids . 

After supper we would be in the Queen's Room without fail , because we like to dance . The music was great for dancing , the bands were very accomplished . I could have done without the one singer they had a couple of times , his voice was a bit like fingernails on a chalkboard .  They also have a dance pro couple , who did beautiful presentations . They also gave lessons every day in the ballroom . 

I have to admit that we never made it into the theatre  , we were having too much fun dancing . I heard from others that the shows were very good . 

The shore excursions we took were very nice . There were plenty of choices for all activity levels . You could do a 10 hour walking tour of Rome like we did , or just a city tour of Barcelona by bus . All people who had booked tours were taken off the ship in groups to buses which were already at the pier by the time the ship docked . We had excellent guides every time who really knew their stuff .

Disembarkation was very well organized . You could have breakfast at your leisure and just wait  , until you group was called up to leave the ship . The night before you got colour-coded labels for your luggage , and while you had your morning coffee the different colours were called on to leave . 

In total , it was a fantastic experience .

If I want to mention anything negative at all , be warned about the cash machine near the theatre . We decided to get some British Pounds for a cab before we left the ship to get to the airport , and ended up with one 5-Pound note , the rest were single US $ , which didn't help at all . Thankfully , the cab driver accepted our Euros after some grumbling . 

Other than that , it was perfect . We will definitely go back .

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