I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
Cunard enjoys a reputation as a luxury cruise provider and the Queen Victoria (QV) is elegantly furnished throughout. I would accept that constant use is going to have an impact on the fabric of the ship but in general it is well maintained.
Dining at the Princess Grill is excellent with very attentive staff, a good menu choice and a relaxing atmosphere. Other areas of the ship also offered ...
We wanted to complete an earlier world cruise, and so booked the 49 day Sydney to New York cruise. We love the QM2 and continue to love it. After the Covid pause we were a bit worried as to what shape the ship would be in, but we found it to be in good shape. Things are returning to normal. The ship was very clean, and the deck crew was putting a lot of time and effort into painting.
As usual, ...
Cunard really need to get it’s act together, the ship is failing in so many areas.
Constantly changing the excursion itinerary, length of stay at ports, even the various destinations of the cruise is both annoying and frustrating. Information provided via the pamphlets left in cabin bare no relationship to the information on their onboard website. Confuse the two at your peril - cancellation ...
There were so many problems with this special trip, that its hard to know where to start. Lots of other passengers felt exactly the same way. We have no intention on travelling with Cunard again, unless they do something to make amends.
Firstly the big one - being lied to by Cunard, and then this being spun as a "unique opportunity". The ship was faulty, and had been arranged to go into dry ...
Thought I would read throw some reviews as I've not been on here for a while and blimey,people are fairly getting stuck in to poor old Victoria.
Yes we were held up in dry dock but for goodness sake,we were all fed and watered,what people have to understand is....these things happen,yes,it was disappointing missing Lisbon but would these people rather the cruise was cancelled last minute? I for ...
** We chose this cruise because we wanted to spend Christmas and New Year on a cruise and we particularly wanted to see the New Year fireworks in Madeira as well as liking the varied itinerary..
** It was trouble free embarkation - very well organised.
** My partner wanted to be on Cunard as he has always appreciated Cunard's style. There were some very good moments and some that were a bit ...
Liked the itinerary - which unfortunately was changed - once we had boarded. Apparently Cunard were well aware that the ship had a cracked propeller -so our 15 night cruise was changed to include a three day stay in Cadiz - in a dry dock. As the ship was off next on a lengthy ‘ round the world ‘ trip - why not fit the repair in to that cruise ? We were told by the Captain that it was a rare ...
There was so much that went wrong it would take too long to write but in brief, no vaccination checks at departure, ship full of cold/cough/covid with no extra precautions or cleansing/sanitizing, Cunard blatantly lied about dry dock fiasco, propeller was in Cadiz on previous cruise where an attempt to replace was unsuccessful, they knew before we boarded, Lisbon would be cancelled confirmed by ...
Having sailed many times with Cunard we looked forward to the Christmas / New Year cruise. We were supposed to have priority boarding - didn't happen. We had asked to be seated on a table for 8 for the evening meal. Didn't happen - got a table for 4 and maitre d' not interested. No cocktail parties - because of Covid but 1000+ people dined together at each sitting and similar numbers in the ...