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13 Helpful Votes
Sail Date: July 2016
My husband and myself had sailed to Boston and Canada last year on Princess cruise line, and we liked the two cities again, that we wanted to go again. My husband choose the Queen Mary 2 because he wanted a different experience. First, ... Read More
My husband and myself had sailed to Boston and Canada last year on Princess cruise line, and we liked the two cities again, that we wanted to go again. My husband choose the Queen Mary 2 because he wanted a different experience. First, the casino was so tiny for such a large ship. The liquor store was also very small and limited in choices for you to purchase alcohol to take home. The ships décor was somewhat nice, but I did not particularly care for some of the paintings. They did not capture your attention. The staff were very professional and nice. Breakfast and lunch was pretty standard, franks, hotdogs, pizza etc. The breakfast had no waffles or French toast in the buffet area where most people ate. I ate in the dining room three nights, and when dinner arrived, I could not eat the food. It was so lackluster. They mentioned Maryland crab cakes on the menu. When I got the crab cakes, they were the type that was frozen and dressed up to present well. It tasted horrible. They had no specialty restaurants either. The bed and pillows that we had were the best I had slept on. They were so comfortable. If you decided to eat dinner at the buffet area which we did, you were very limited to choices. The amount of selections appeared to be sparse. However, they had an endless supply of delicious cookies everyday. I spent a lot of time in the casinos (which did not pay much) because I was bored. There were hardly any activities to do onboard, and the activities Director did not advertise when there was a show. Read Less
7 Helpful Votes
Sail Date: July 2016
QM2 NYC-Halifax-Boston July 4th 5 nights. Splurged on a Queens Grills stateroom. Liked: -Spacious stateroom with luxurious furnishings. -Butler who brought breakfast, canapes daily. -Intimate Queens Grills dining - they still ... Read More
QM2 NYC-Halifax-Boston July 4th 5 nights. Splurged on a Queens Grills stateroom. Liked: -Spacious stateroom with luxurious furnishings. -Butler who brought breakfast, canapes daily. -Intimate Queens Grills dining - they still flambe table side - chateaubriand, duck a l'orange. Variety great, service attentive. Your table is always reserved for you. -Scones with English cream - OMG! Didn't like: 1. Brooklyn embarkation - awful, disorganized. Even with priority boarding, waited in the large hot terminal. The numbered boarding cards they issued were useless since they didn't announce so there was a mad dash. 2. Immigration returning from Canada - another mess. Long lines, confusion and lack of visible staff. Waited in line for almost an hour. They should have called us by stateroom. 3. No souble sink in bathroom - making it challenging for 2. Shower had a cheap shower curtain - no light - dark - everything nearby got wet. Read Less
28 Helpful Votes
Sail Date: July 2016
Background: This is our 22nd cruise and first on Cunard. The ship had just come out of a 3 week dry dock where most everything that we could use was replaced/updated. Could not expect a ship to look any better. I think that my ... Read More
Background: This is our 22nd cruise and first on Cunard. The ship had just come out of a 3 week dry dock where most everything that we could use was replaced/updated. Could not expect a ship to look any better. I think that my wife and I were well taken care of by everyone. The service, the food, and the entertainment were excellent (except the comedian-he had limitations) The problem for me was that the service, food, and entertainment were also excellent on other cruise lines - that is the business they are all in - But, the Cunard price point was significantly higher. Below are some of the specifics: Brooklyn cruise terminal: Excellent cruise terminal. Very organized, the staff are properly trained, the parking lot is large and next to the terminal. The only problem is going thru metro New York to get to the terminal. This is the 4th time we have used Brooklyn (3 on Princess and this one on Cunard) Have used Manhattan terminal and do not like the congestion. Have also used the new terminal in Bayonne and like that. Especially the garage in the winter - no digging the car out of the snow when you return. Dining: Ate each evening in the main dining room at the early seating. The second floor actually has 3 tiers - we were on the top tier- heat rises, it was way too warm at that level for wearing a suit coat - lower tiers were cooler. I am venting: Men have to wear suit coats after 6 PM - women can wear light weight dresses - do not like the double standard. The menu items had a large enough selection that both my wife and I were more than satisfied with the food. The waiter and the assistant waiter were organized and we were happy with the service. Having the same waiter each night has advantages - my pot of tea and my wife's coffee were waiting when we arrived. My one issue is the the doors open at 6 PM But -- people are allowed to come in at any time. We watched people come in 40 minutes late - that disrupts the service for everyone in that section. On the old cruises ships the doors were locked at 6:10 - no one got in after that time - you had to wait for the next meal -- no buffet, pizza, burgers by the pool, or room service back then. I tend to think that a 6:10 rule locking the door would benefit everyone. For all of our other meals we ate at the Kings Court (buffet). I thought the new set up was well organized and Cunard provided a good quantity and quality of food. Entertainment: The 3 Cunard produced shows were excellent. That is also true of the group that performed Motown music. The comedian had limitations. We especially liked the evening when the 4 Cunard signers spent the hour singing in front of the whole band - do not understand why more cruise lines do not do this. Staff: All of the Cunard employees appeared to go out of their way to make the cruise the best experience. One thing that stood out was their understanding of the English language - better than any other cruise that we have been on. Halifax: The new boardwalk that takes you from the ship to downtown provides an excellent visual and transports you to the shopping area. This was on a Sunday and both locals and tourists were enjoying the area. There were a lot of people, but it did not seem overcrowded. Boston: We were there on the 4th of July. Downtown was extremely crowded - everyone there for the entertainment and fireworks. We were back on the boat before dark - went up on the upper deck to watch the fireworks - we were high enough with little blocking our view and we could see the fireworks on all sides of the town - great vantage point. Now my one issue: The service, food, and entertainment were also excellent when we have traveled on Royal Caribbean, Celebrity, and Princess. The big difference is the higher price point for Cunard. Having trouble justifying the higher cost for matching service. Read Less
13 Helpful Votes
Sail Date: July 2016
AFTER ALL THESE YEARS cruising every January, was Cunard for me? Having heard about the advantages of transatlantic sailing travel compared to cruising for so many years, thought I’d give an ocean-liner a try. So, the brief 4th ... Read More
AFTER ALL THESE YEARS cruising every January, was Cunard for me? Having heard about the advantages of transatlantic sailing travel compared to cruising for so many years, thought I’d give an ocean-liner a try. So, the brief 4th of July sailing offered on the Queen Mary 2 appeared to be a great opportunity to experience one of the legendary Cunard ships. She was built to sport the often-stormy high seas of the North Atlantic and this excursion was meant to show off her brand-new $132 million refurbishment. From the first moment we embarked the “QM2,” to find White Star bellmen kitted out in snug red uniforms welcoming us into the Grand Lobby, classical music lilting through the air from a string quartet, and sparkling wine on ice at the ready in the cabin, we had the distinct feeling of participating in a time-honored sailing tradition. Just the lush new raspberry carpet was enough to dispel the discomfort of long embarkation lines due to Coast Guard inspection when a ship begins its Canadian itinerary. As if Cary Grant & Audrey Hepburn could waltz in at any time—or the Kennedys or the Windsors—I felt the sophisticated spirit of grande sailing nostalgia carrying us along, beside all those celebrated characters who had sailed aboard the 1st Queen Mary, now moored in Long Beach since 1967. To enhance this phenomenon, Cunard displays dozens of beloved celebrities in life-size sepia “Welcome” murals throughout the ship. Compared to the latest giant cruise ships which are, frankly, shaped like boxy shopping carts, the Queen Mary 2 appeared particularly sea-worthy in the Brooklyn port, with her graceful nautical lines and distinctive single red funnel. The ship’s extensive renovation began May 27, 2016, with QM2 sailing into her dry-dock berth at the Blohm & Voss shipyard in Hamburg, and sailing away refurbished by SMC Design less than 4 weeks later. ADDING CABIN SPACE for 75 extra passengers can bring the total count now up over 2690—with some crowding consequences, to be sure; particularly before the first evening’s dinner, and in the Queens Room, where an edifice of Queen Mary herself sternly reigns over proper High Tea service. Yet, this gracious also holds the late-night dances accompanied by a full orchestra. Additionally, the refitting project included expanded kennel facilities for traveling dogs and cats. Yet when I visited their spiffed-up facilities on one of the ship’s upper decks, complete with a playful British red fire hydrant, it turned out that all the dogs onboard were actually on much longer sailings than me. WANDERING around the decks, I was able to explore the ship’s generous library, an impressive glassed-in cigar lounge worthy of its namesake, Churchill; and forward from my own cabin, a small, sleekly crafted Observation Deck. All of these features made Queen Mary 2 stand out from previous sailing experiences over the years on cruise ships. As we slid away from the port in Brooklyn on our way to Halifax, the ship lingered in New York Harbor, so we could toast Lady Liberty in the foggy twilight from the upper decks. Even though it was a cloudy and chilly sunset, everyone was celebrating with Champagne and the festive atmosphere there on the Queen Mary 2 Observation Deck was one I shall not soon forget. AFTERWARD, gathering for cocktails at the Commodore Lounge, which is located deeply angled into the bow of the ship and my favorite location, our group of 10 friends, especially the frequent Cunard sailors, were all pleased with their “remastered” accommodations. They described cabins now decorated in champagne colors with deep blue velvet piping and Art Deco touches, flat-screen televisions mounted into the wall. In particular, everybody was delighted with the coffee-making equipment added to each stateroom. Other than a few little glitches, like sharp, hard-to-touch Jonathan Adler drawer handles, everyone was happy. One of our group was returning to his favorite window cabin looking out to an Art Deco mural high overhead in the hallway. And, after some concern by another that her newly added single cabin might be a wall-to-wall single-bed affair, there was in fact room enough in there for soft seating, a writing desk, and large picture windows. Fifteen single cabins were added in response to the solo travel market expanding by 15% in the last two years. THAT FIRST EVENING, we dined at sea together beneath towering maritime artwork depicting the original Queen Mary practically sailing into the room. Cunard’s English cuisine was elegantly served in the two-story Britannia Restaurant, with pleasant wines available. And from the dinner table, we experienced what for us was the chief distinction in the ocean liner experience, compared to cruising: remarkably stable sailing. The rough seas we entered provided dramatic-sounding waves against the large dining hall windows, but the ride of the ship was so smooth, we could barely tell it were moving, and our Champagne glasses never spilled. The next day at sea, between walks around the Promenade deck and hearing the traditional mid-day bell ring, we enjoyed a “lecture” with James Carville & Mary Matalin quipping back and forth at each other about the current political environment; and then, the first of two scheduled planetarium shows presented in the Illuminations Theatre; which were incidentally produced by the American Museum of Natural History, right here in New York City. One featured Tom Hanks describing the limitless variety of celestial bodies in the universe, and the other narrated by Harrison Ford explored the possibility of life on other planets. Also highly entertaining was a dramatic production performed by students from London’s Royal Academy of Dramatic Arts (RADA), which featured a pastiche of Shakespeare scenes and an evening show starring London cabaret singers. Beside the main dining room, there were quite a few other meal-time opportunities. One of the decks has been entirely opened out and re-fitted as a sort of open-house medley of casual dining offerings, with the ever-popular radically refurbished King’s Court buffet as its centerpiece. In one corner, a chic French restaurant, the Verandah, has been added. One of the couples at our dining table left us one evening to try this new café and came back smiling, as it specializes in regional styles, and they enjoyed the fresh seasonal garden ingredients in their dishes. Throughout the dining deck, spacious food stations surrounded by Cunard’s re-figured expanded seating now provide a variety of dishes, some featuring Smoke House, Pan-Asian, and Tex-Mex elements. The refurbished buffet area also serves a full assortment of breakfast and luncheon food throughout the day. At one end, the former Winter Garden bar has been refurbished and creatively re-named “The Carinthia Lounge,” with a contemporary floor-to-ceiling glass wall case housing Cunard’s international vintage port collection. Not only does it offer salad bowls—my favorite—and pastries for breakfast, lunch, and traditional afternoon tea; in the evening, it kicks up into a rather upbeat gathering spot, serving cocktails, stylish small plates, and light entertainment. We had a harpist for supper one night and truly splendid jazz percolating through our favorite meal together, a serendipitous luncheon where we ended up sitting together. EXCURSIONS were available in Halifax to explore this historic region, which is the home of Sir Samuel Cunard, who founded the Cunard line. I’d visited before, however, and was quite happy to leisurely wander the beautifully developed Harbour Walk and enjoy a particularly crisp Canadian Summer day with new growth green bright in the foliage after heavy rain the day before. In Boston, we sampled a ride on the “Duck Boat,” an amphibious vehicle which picks up passengers as a bus; then drives down a ramp and splashes into the Charles River, and functions as a ferry. Toward the end of our journey, small children were invited to come up front and “drive” the Duck Boat and be photographed at the steering wheel by the friendly driver—and frankly, I did as well. Another highlight of our holiday was the late-night opportunity to view the much-beloved Boston Pops Fourth of July Fireworks display, which we were able to see perched upon the highest Lookout Deck, while at anchor in the bay until the performance was over. During one of the days at sea, it was a pleasurable adventure to try out a massage at the Canyon Ranch Spa. This area of the ship has been beautifully designed with a gracious Relaxation Lounge outfitted in chaise longues looking out to sea across the Promenade Deck through smoked glass. The treatments rooms & the massage itself were wonderful. And afterward, you can relax in the Canyon Spa whirlpool room, which is perhaps one of the loveliest & most expansive at sea. ALL THIS OCEAN-LINER ELEGANCE comes at a cost, of course and, while Cunard cabins are generally higher priced than most cruise lines, their premium Princess & Queens Grill service is priced, rather like 1st-class air travel, at more than twice the fare of basic balcony staterooms. Unfortunately, inherent in the non-premium level of service, which makes up 85% of the passengers, is an inescapable culture of standing in slow-moving lines, much longer than their cruise-ship equivalents. It was, nevertheless, a pleasure to enjoy the little luxuries unique to the Cunard sailing experience: such as proper fish-course cutlery and sparkling new stemware, scones and clotted cream at high tea, Penhaligon’s cosmetics in the bath and excellent jam in little jars. All of it made me long, truly long, for the leisurely week-long experience of a transatlantic sailing. For years, I’ve harbored a fantasy of being tucked into a deck lounger with blankets at sea, and being served the strong beer-spiked beef tea consommé I remember from the nostalgic ocean-liner stories of my Canadian grandmother. While most days did not warrant blankets, afternoon tea was indeed served out on deck to those of us reading in deck chairs & all those walking laps around the Promenade deck behind us, three laps of which constitutes a mile. Read Less
19 Helpful Votes
Sail Date: July 2016
This cruise was a big disappointment. I am a travel agent and have been on several cruise lines and this was my worst experience. I chose this cruise line because I liked the short itinerary and the high level of service they advertise. ... Read More
This cruise was a big disappointment. I am a travel agent and have been on several cruise lines and this was my worst experience. I chose this cruise line because I liked the short itinerary and the high level of service they advertise. The service was poor from the time we entered the cruise terminal to check in until we disembarked. We were a group of 8 and 1 gentleman required wheelchair assistance which I specified when I made the booking 3 months ago. He sat and waited for 3 hours for a wheelchair. When he was taken to the special check in line, he had to wait another 25 min. as there were people in the line who did not need special assistance. The whole time he was there, there was no water for him or anyone else to drink. The other 6 of us checked in in less time, but we were in a long line as many of the stations were not open. My friends were at a station where the camera was broken and the machine to scan their credit cards was not working. We had numerous problems over the next 5 days. On one evening, one of our cabins was not made up by 5:30 when my friends went to it to dress for the formal evening. We had condensation dripping on us and the table from the ceiling tiles while we were having lunch. Seems like a health problem to me if it dripped onto our food. 2 of the special elevators for handicapped people were broken during most of the cruise. I know of at least 2 chairs which were broken in the planetarium. One night our fish for dinner was so salty we couldn't eat it.The day we had to have our passports checked was a circus. The line went down the hall, made a big circle and then went back down the hall again with people cutting in front of those who had been on line for at least 30 min. When we went to the pursers desk to arrange disembarkation so we would not have to wait 3 hours for a wheelchair we were sent from place to place with each place giving us different info. I wrote a letter of complaint to the hotel manager 2 days before we disembarked and asked for a reply. You guessed it, I didn't event get the professional courtesy of a response. So many of the guests to whom I spoke were displeased and dissatisfied. I blame all of this on poor staff training, mismanagement and poor supervision. This is just a snapshot of what happened. I could go on and on. This ship just came out of dry dock where millions of dollars were spent to beautify and up date it, but it doesn't matter if the service is poor. They have to invest more in staffing, management and using modern technology to speed the check in process. I will not be cruising on or recommending this ship to anyone that I know. Read Less
11 Helpful Votes
Sail Date: July 2016
Embarkation was a nightmare. Waited well over an hour in a hot terminal with minimal attention and supervision by Cunard who only cared about their status customers. The published itinerary was misleading; stated that we would be in ... Read More
Embarkation was a nightmare. Waited well over an hour in a hot terminal with minimal attention and supervision by Cunard who only cared about their status customers. The published itinerary was misleading; stated that we would be in Boston on July 4 & 5 but we had to be back on the ship by 11:45pm on July 4 and the ship left the dock at 12:15am on the 5th. We went to the Pursers Office to speak to a supervisor but were kept waiting for over a half hour and when it was obvious that there was only one supervisor for 2,600+ passengers! we gave up. Another irate passenger told us that he tried to talk to the supervisor 5 times to no avail.The marketing materials showed fireworks surrounding the ship but we were berthed very far from the location on the Charles River. The crew had no idea when the fireworks started and there was no music piped in on the upper decks where the passengers watched the fireworks. The remastering of the ship was very well done and the ship rivals a high end Las Vegas hotel but I didn't consider the treatment of passengers to be luxurious. We have stayed in Rosewood and Ritz Carltons worldwide and this was more like a Marriot. There is no water provided in the cabins other than for a price. Internet service was ludicrously priced and was pathetic. We had massages at Canyon Ranch Spa and the hydro pool area was unsupervised and was filthy as was the small locker areas The Staff generally were very professional. The cabins were well appointed and comfortable. This was our first time on a large cruise ship and will be our last for a long time. Let the buyer beware. Read Less
34 Helpful Votes
Sail Date: July 2016
It was our third time to take QM2. We took QM2 last year and were disappointed. But, we still wanted to give her a second chance, especially knowing that there was a dry port refurbishment. Unfortunately, she disappointed us one more ... Read More
It was our third time to take QM2. We took QM2 last year and were disappointed. But, we still wanted to give her a second chance, especially knowing that there was a dry port refurbishment. Unfortunately, she disappointed us one more time. While the ship was remastered, the room was still very dated. Well, we stayed in an inside room. Perhaps they did not care much about this tier of customers. The spa was not refurnished, except changing of the lighting. Broken/missing tiles could be seen easily. On embarkation, I observed that boarding on the first day was a nightmare to many people. With our membership, we were fast tracked and waited for only 15 minutes. But, for hundreds of people, I saw them waiting in very long queue. I mean very long queue (standing!). Later on, I heard that some of them waited for 3 hours to check-in. Hard to imagine. I think that the ship was actually not ready to operate. We noticed broken toilets with pumping problems, broken water machines in King's Court, out of order ice cream machines, etc. The worst part was the air conditioning system. For one night, our room had no air conditioning and it was an inside room. We spoke to another passenger and she experienced the same. The temperature control of the ship was funny. When we walked inside the ship from one end to another, it was like travelling through different climate zones - cold, warm, cold, hot, .... etc. The quality of food was shocking. On the first night, the fish was extremely salty. While I did not want to waste food, I simply could not finish it for health reasons. On the last night, we were told that the menu should be the best in the entire cruise. I ordered surf and turf - poorly prepared. I think some diners in NY would do a better job. The clam chowder soup was salty and watery. The itinerary was also tricky. The itinerary claimed that we should be spending overnight in Boston, i.e. the ship should be docked on 4 July and left on 5 July. 'Literally', the ship left on 5 July, right after midnight. The ship was in Boston for merely 12 hours. They asked all passengers to be on board by 11.45pm on 4 July and many of them could not leave the ship until after 2pm due to the immigration control. 5 July was effectively a sea day. I did not mind to have a sea day on 5 July. But, I would appreciate a more transparent itinerary. On the other hand, the service in the ship was good, especially the workers in the restaurants. They truly worked very hard and we appreciated it. The entertainment programme was fine. We expected to entertain ourselves in this kind of traditional ship anyway. We believe that it would be our last time with QM2, sadly. Read Less
13 Helpful Votes
Sail Date: July 2016
We chose this cruise because we wanted to do something different on the 4th of July. This cruise had many pluses - I love this ship, the cabin was spacious and near the library, the library is excellent, and the food overall was pretty ... Read More
We chose this cruise because we wanted to do something different on the 4th of July. This cruise had many pluses - I love this ship, the cabin was spacious and near the library, the library is excellent, and the food overall was pretty good. Speaking of food, they have not changed their menu for 10 years according to our waiter who was outstanding. He said that on longer cruises they just add a few new items but it doesn't vary much. That being said they do have lobster in the main dining room unlike many restaurants that only have it in the specialty restaurants. We also spent time the Commodore Lounge where you get a good view. QM2 is not well organized. You spend a lot of time waiting to get on board the ship. They seem like this is the first time they are doing everything, but of course, it is not. Immigration is on board before Boston and into your stay in Boston. If you want to maximize your time there, it is best to take a tour. Otherwise you will be spending lots of time in line before you can exit the ship. Because of this however, it is easier to leave the ship and the port at the end of your cruise. The purser's office is useless. We were given a gift for a specialty restaurant and they declined to let us use it. Even though it stated quite clearly on the certificate that it was a gift, they said that this was just a "suggestion" of how to spend our on board credit. We will be informing our travel agent about this. A lot of our questions were not answered to our satisfaction. Also, check your bill often and carefully. We really enjoyed Halifax. We went on a sailing cruise which was very relaxing and enjoyable and we walked around a bit. Things were open even though it was a Sunday. Beautiful day and one that I will remember fondly. In Boston we went to Harpoon Brewery which is walkable from the pier. If you want to visit the center of the city you will have to take some sort of transportation. It was quite hot and sticky, and since we had visited Boston many times before, we decided to just chill out at the bar in Harpoon's. Read Less
5 Helpful Votes
Sail Date: October 2015
This was my last voyage before the dry dock coming after the WC, so I hope to write a comparison next year - as we have booked the same class and the exact same trip - Quebec to NYC. I hope this review helps give a few tidbits and ... Read More
This was my last voyage before the dry dock coming after the WC, so I hope to write a comparison next year - as we have booked the same class and the exact same trip - Quebec to NYC. I hope this review helps give a few tidbits and happy thoughts - though there was a hiccup or two. Boarding: NYC & Southampton have it down to a science; Quebec City was complete chaos. Enough said. And as for arrival time - this is the one time it didn't seem to make one whit of difference what time you arrived. Just wander on board whenever. No Grills or Platinum/Diamond line. Cabin: 9037 - a Q5. Still a wonderful experience to sail Queen's Grill. Champagne and chocolates waiting, and a beautiful view of Quebec City. Book starboard on these New England & Canada cruises which stay in Quebec overnight (they do this again next year) so you have the view of the sunset next to the Chateau Frontenac. Cabin was clean and spacious but it is looking a bit dated - 11 years old so it is definitely time for the refit. Cabin: A- Public Spaces - Still wonderful - The Vueve Clicquot Bar, Chart Room, Golden Lion, Commodore Club - all had been freshened in the last mini refit and they look great. However, the hallway carpets on Deck 9 are stained and look quite bad. There are obviously plumbing issues. leaks, etc. taking place which I understand will be attended to during dry dock. There are definitely some interesting plumbing "smells" in a few areas of the ship. But it really is the only liner afloat taking the punishment which the North Atlantic deals out so it's to be expected I think. The Kings Court buffet is so chaotic and poorly laid out, I don't ever eat there. A few other areas need freshening and the artwork has some scratches, etc., which need restoration but as I mentioned, this is coming. Public Areas: B+ Dining - The QG is the best. The Maitre d' will come by every day to ask what you may want for dinner whether it is on the menu or not. One day I ordered a wild mushroom risotto with Porcini because it's not easy to make good risotto at home. We had tableside flambe desserts 3 nights. A "Taste of India" full Indian dinner one night. With enough advance notice your wish is their command in the Queen's Grill. One night we had a Beef Wellington for 2 which they then carved tableside, and it was heavenly. If you like a particular flavor of ice cream, ask for it the day before and the kitchen will make it for your dessert the next day. The service is also excellent. After a day or so they learn what you like (double espresso after dinner) and you don't have to ask after that - it just comes to you. I think we ordered a la carte almost every night. The QG staff was friendly, personable and fun. They also work hard - and do a great job. The other dining standout was afternoon tea in the Queen's Lounge - they warm the scones and make you any type of tea you like, as well as serve some nice savories and sweets. Very quiet & relaxing compared to Queen's Room tea, but you get no live music in the Grills lounge. The Golden lion still offers the pub lunch, and we still enjoy the fish and chips, cottage pie, etc. Very traditional. We also ate in Todd English once and it was as usual, amazing. Queen's Grill dining: A (not an A+ but only because the décor is getting dated) Ports: Quebec City - best port in Canada due to beautiful architecture and great restaurant choices; Sydney, NS (Cape Breton Island) - a small port but full of friendly people and natural beauties. One of the friendliest ports in fact, and certainly the most rugged. The Cabot trail and the lakes are amazing. They also have a few nice local breweries popping up and a distillery a half day's drive there and back. Even the tender was a nice, smooth ride. Ports: A Entertainment - I like Cunard's entertainment. The enrichment program is the best anywhere I believe. Bill Miller "Mr. Ocean Liner" had wonderful stories and pictures of the "Golden Age of travel"; A British diplomat who served the Queen and had been knighted gave some great talks about the Jubilee, and about the "Special Relationship" between Britain and England. RADA (Royal Academy of Dramatic Arts) give acting lessons and put on plays. The shows in the Royal Court Theater have the usual singing and dancing, but it is nice that they have a live orchestra at the shows. I will be honest and say the "guest entertainers" usually a classical guitarist, pianist or some such aren't to my taste so we skip them. Maybe I will like them when I am a bit older! But the small venue entertainment - Jazz in the Chart Room by a trio, a strings concert in the Chart Room before dinner, Dixieland Jazz band in the Winter Garden at lunch, and a pianist with a night cap in the Commodore Club martini bar - those are all wonderful and divine. Having the Queen's Room Orchestra with ballroom dancing every night is very special. We dance about 30 minutes every night but I see more and more strict ballroom dancers on board. Please, get over yourselves. Save the professional stuff for when it is empty in there or when you are at home. There are ballroom dance classes offered on board and many participate. There needs to be room for everyone (beginner to advanced) so perhaps Cunard should figure out a way to subtly emphasize that to the ballroom kings and queens. They also have the usual napkin folding & scarf tying classes, but I skipped these and paid my $30 for flower arranging which I discovered last year. This is a GREAT class and I highly recommend it. Afterwards, you bring two beautiful arrangements back to decorate your stateroom for the rest of the voyage. They also offer iPad, MS and other computer type classes which I don't need but appear to be very popular, and bridge lessons which I have also never participated in, but these also appear popular. They also have a large, beautiful library with an enormous selection. Entertainment: A- Intangibles: #1 - Sense of history. You walk around the ship and see pictures of the Carpathia rescuing Titanic survivors, the Lusitania before she was sunk, the Queen Mary carrying troops to fight the War, all Cunarders. You see all the stars who were on board the line over the last century and a half. #2 - Elegance. Fresh flowers everywhere throughout the ship. Formal nights where tuxes are the rule, and even informal nights are dressy. Cunard hopefully will continue to enforce the dress code which contributes to the elegance of the ship. The only "inelegant" part if the ship is really Kings Court buffet. #3 - Kennels. Where else but the QM2 can you see adorable doggies going for their afternoon walks? Intangibles: A+ Overall, Cunard still after 175 years, offers a wonderful , elegant, refined and top notch experience. The Grills restaurants are superb and the public rooms elegant and pleasant to spend time in. The "on-board life" is a rewarding experience, but not for everyone. If a flurry of activities, deck parties and in your face entertainment is your thing - you will NOT like Cunard. But if you want an elegant escape from the every day world, this is definitely for you. Don't be put off by the average age of Cunard travelers if you are younger; my husband and I are far under the normal demographic but find it o be charming and wonderful! And if you want to o to or from Europe with no jet lag...do a crossing! Overall: A Read Less
2 Helpful Votes
Sail Date: July 2015
Just returned from 5 days on the QM2. The cruise was wonderful and the weather perfect. My family and I were in the Queens Grill and Cabin 10074 (Q5). This was not our first cruise when have been on other lines including: Oceania, ... Read More
Just returned from 5 days on the QM2. The cruise was wonderful and the weather perfect. My family and I were in the Queens Grill and Cabin 10074 (Q5). This was not our first cruise when have been on other lines including: Oceania, Crystal, Celebrity, Seabourn etc. Embarking was uneventful if you were to arrive early. We arrived at 11:00 am and there were still passengers disembarking. We showed are tickets and ID and then were sent over to a few tables to complete a form. We checked in the at the desk and then were sent to a small dark room with all other grill passengers and waited until 1200pm to board. They provided water and juice both were empty by the time we entered the room. Upon boarding the ship we went directly to our room which was ready and the luggage arrived immediately. We then went to the Queens Grill for lunch and meet our waiter for the cruise. When returning back to our room we found the air condition not working, I notified the butler at 6:00 it was still not working I went to the Pursers Office and complained to the clerk and finally I asked to Speak to someone in charge. Henry the assistant hotel manger came out and I asked for a room change and he advised me that there were no more Queens grill rooms available. They did resolve the AC problem but not until after 7 pm. The crew and staff especially Henry were out standing. I would overall rate the food as excellent and wait staff was very attentive and professional. The head waiter Jack was outstanding and meet any need which we had. The ports were nothing special Halifax and Boston. There were tours in both ports which I would suggest taking. The entertainment was average for a cruise ship except for a group called the "three Tenors", these guys were the best I have seen in a longtime on a ship. Unfortunately they only performed twice. When we arrived in Boston it was pandemonium getting off the board. Most people were waiting on line for up to an hour. This was to show your passport to Homeland Security who only had two officers working. There was little direction from the crew during this process. Cunard most come up with a better process. Halifax was perfect walked right off the ship. Disembarking in Brooklyn was awful !!! We went to the Queens Grill Club and then we were taken off the ship from there. Once we walked to the luggage area it went down hill. There were hardly any porters to assist you with luggage, they were all unloading the ship. There was a line which no one knew what was for and we finally found out it was to get a porter which there were only 5 of when we got off. They has a long walk to take people out and I waited a good 25 minutes for one. This was the worst process I have ever experienced in all my time cruising. Lack of Communication. This cruise had two formal nights(too Much for a 5 day voyage) In fact there were two formal nights back to back. The second was going to be the night we were in Boston but it was changed. They only way one would know if they read the front page corner of the daily activities sheet. Finally the Cunard Code is followed by all the crew. They say hello and good morning etc. Except the ship officers including the Captain who I only saw 1 time during the voyage, they would not even acknowledge passengers. If it good enough for the crew then it should be the same standard for the officer But over all I would consider Cunard again and she truly is majestic. Read Less
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