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230 Cunard Europe - British Isles & Western Cruise Reviews

We chose this ship because it was recommended by a friend. The ship is a good size ship and we expected Cunard to be of a high standard. Cabin - good size.good size balcony. excellent housekeeping. Buffet - good selection at ... Read More
We chose this ship because it was recommended by a friend. The ship is a good size ship and we expected Cunard to be of a high standard. Cabin - good size.good size balcony. excellent housekeeping. Buffet - good selection at breakfast, lunch and dinner. It was hit and miss as to whether the hot food was hot, tepid or cold. Bread - cheap supermarket bread which I would not consider buying at home. I had a sandwich one day, the bread was so dry it was like cardboard. On another occasion the bread was damp and one morning it was frozen in the middle. Britannia restaurant - veggie - mean portions, tepid food on tepid plates, Poor quality food. I had to insist on having hot food on hot plates. The talk of the ship was the noticeable cut backs from last year and the limited choice of food at dinner, the quality of food and the small portions. Pretentious titles of some of the dishes. The other main topic of conversation was the price of drinks. A pint of beer around 7 dollars. Some cocktails were around 12 dollars with a 15 percent surcharge on top!! Read Less
Sail Date September 2019
U.K. Cruise – Queen Victoria – August 2019 Pre cruise in London We stayed at the Holiday Inn Kensington High Street. The staff was wonderful and the location was perfect -BUT- the rooms were tiny tiny tiny! We did not have room ... Read More
U.K. Cruise – Queen Victoria – August 2019 Pre cruise in London We stayed at the Holiday Inn Kensington High Street. The staff was wonderful and the location was perfect -BUT- the rooms were tiny tiny tiny! We did not have room for our luggage. We got them to move us in what turned out to be a handicapped room which was adequate. The breakfast was included and was wonderful. We took the Original Tour, hop on hop off bus and had a great one-day tour of London (which was extremely busy!) We did not get on the included river cruise because it was just too busy. We had lunch in Leicester Square which was great (Belle Italia) Cunard transfer to Southampton We took an Uber from Kensington to Victoria Coach Station (15 pounds) and were bused to the port. Boarding was a breeze because we arrived at about 2:30 and most had boarded already. We went straight to our room and one of our bags beat us there! Amazing. The other arrived shortly after we did and we were able to unpack and get ready for muster drill. The ship Queen Victoria is what I would call understated compared to other ships we have been on. Classy but not flashy. The pools are very small and there are almost no loungers that are in a covered area. This was not too much of an issue for this trip as it was cool, but would be an issue on warm weather trips. We used the Chart room bar for pre-dinner drinks. It was fine. The dining room is standard design, nothing special. The theater was the best we have seen on any ship. We were able to sit in a private box for every show! We generally did not have dessert or coffee with dinner (6 p.m.) so we were able to arrive at the theater early and get the private box. Our cabin was a standard balcony cabin. Very small but adequate shower. Lots of storage space. (more than our hotel room in London!) Service on the ship was, with some exceptions, quite cold and impersonal. Most “good mornings” sounded like an obligation rather than a true greeting. The bartender in the chart room was great. The waiters were below average the room steward was just adequate. We expected for the price we paid to get super service…..we didn’t. Food Dining room was good but they had no items that were available every day (needed!) Some menus just did not have anything that we really wanted. Good food, again. Not outstanding. The Lido buffet was quite good. They had a good variety that changed every day. I think it was one of the best buffets we have seen. We did not see a grill facility although there may have been one. Theater and Entertainment Most of the shows were very good. The ships singers and dancers were hit and miss (as usual). We went to the show most every night. There was lots of dancing in the Queens Ballroom (which is gorgeous) but we did not partake except for the last evening. Ports Newcastle – we did not go on tour. We just went to the adjacent shopping mall (free shuttle) Edinburgh – After the tender in Newhaven we took a bus to the town center and met with previous cruise friends who live close by. We did a Hop on Hop of bus first, then we climbed the Scott Monument to get great views of the city (and the Queen Victoria at anchor). WE had a pub lunch and coffee at the Dome. A great day in a great town. Invergorden – We stayed in the small town and walked about. We had a complimentary tea and biscuit at the church and bought some souvenirs. Greenock – We decide not to go to Glasgow and instead stay in Greenock. The Inverclyde Tourist Group provided us with a free bus tour of the area which was very enjoyable. We saw the town hall and a local church as well as magnificent views of the whole area from high in the hills. Belfast – We booked Allen tours to take us around Northern Ireland. We saw the “troubles” area (which seem to continue!) then we went to The Dark Hedges, Bushmills, and the Giants Causeway and were back on the ship in time for our 6 p.m. dinner. Allen’s tours were efficient and friendly and 1/3 they cost of the ship’s tours. Liverpool – again. Cruise friends met us at the pier and took us up to Lancashire for the day. We got to meet their family in Burnley (and visit Smackwater Jack’s!) We had a nice British lunch and then got a brief tour of Turf Moor where the Premier League Burnley Clarets play. We toured an old mansion and got to see some Narrowboats at the Barrowford Locks. They took us to the Preston Train station and we rode the train back to Liverpool Lime Street station where we walked back to the ship. Saint Peter Port Guernsey – This was a great stop as the weather got nice and warm! We tendered into the town and walked about looking at the shops. The town and the island are beautiful. Southampton – We had a Cunard transfer to Victoria Coach Station Post cruise in London We stayed at the Park Plaza Victoria. The rooms were very nice and the breakfast the next morning was Full English. We went the Victoria Palace Theatre to see “Hamilton” that evening. The show was magnificent but the seats in the grand circle were too small for even a small human being! I am glad the show was so good because my wife and I were uncomfortable the entire time. WE booked a car to take us to Heathrow for the trip back to Canada Read Less
Sail Date August 2019
This was our 3 rd cruise aboard a Cunard ship. Booking was made through Cunard/Hamburg. Service here is in need of getting used to it. Very impersonal for the class we booked. A mere call center processing. Never beforehave I ... Read More
This was our 3 rd cruise aboard a Cunard ship. Booking was made through Cunard/Hamburg. Service here is in need of getting used to it. Very impersonal for the class we booked. A mere call center processing. Never beforehave I received such poor service in this section. We were even forced to print out our own luggage tags. I am willing to spend the money - but I am not willing to accept the lousy Cunard travel agency service. ( asserted Service ??? ) Also I am fed up with wasting my time on the phone trying to get connected for what they call service. Cheap Internet attitude. I was very disappointed and upset. Cunard Southampton did not even bother answering my letter regarding this issue. The service in the Queens Grill was very good again. Very attentive. Quality of food and beverage also very good. The whole atmosphere in the restaurant is inviting. The sameapplies for the Afternoon Tea Service. Laundry service also very good. Excursion service aboard the ship also lacks an attitude. Personally I do not like guided tours. Take a taxi instead and speak to the locals. Shops here are not very inviting. Variety very small. Many items are of very poor quality -sold at premium prices. After returning to Southampton again we were invited to a Windsor tour. Here we have to emphasize the very good support given by the bus driver and our tour guide. Thank you Port service was fast and effective. Most members ofthe staff are well trained. Read Less
Sail Date August 2019
Just wanted to experience a (mini)cruise to see what it would be like and if it would suit us (myself and my wife) for a future trip. We found the Queen Elizabeth a great fun experience! The meals were excellent quality, not oversized, ... Read More
Just wanted to experience a (mini)cruise to see what it would be like and if it would suit us (myself and my wife) for a future trip. We found the Queen Elizabeth a great fun experience! The meals were excellent quality, not oversized, and appeared to be nutritious (ie not rubbish American style food - fruit and veggies were included). We travel (sometimes up to 3 months per year) and eat out a lot and to us the service was excellent. The only other cruise we have done is a Ponant Antarctica cruise with 200 passengers and I found it interesting/amazing that it didn’t appear to be to different (ie. overcrowded) on this ship with 2000 passengers. The entertainment varied from having some excellent musicians (ex Moody Blues, Cliff Richard backing band members, etc ( they were great!) to having terrible dancer/Caberet acts (same as on the Ponant cruise!) but that’s just our preferences. The ship couldn’t stop at Guernsey because it was to rough to disembark passengers (disappointing) but they went to LeHavre instead and we went to HonFleur nearby which was lovely. For us we did conclude that touring by cruise ship was probably not for us as you could not get to really know a place you visited (like we would want to) because of lack of time but as a self contained experience a mini cruise was a fun experience and we would be happy doing a transatlantic crossing on one of these Cunard ships which is what we tried to do in the first place but we couldn’t fit it into our timetable. We would recommend a mini cruise as a fun experience. Whether you would want to tour on cruise ship (ie use a cruise to visit different places) depends on how you want to travel. We had fun on Cunard’s Queen Elizabeth . Read Less
Sail Date August 2019
We decided to take this cruise to celebrate my son's 18th birthday, which was on the date of departure. We were upgraded to Princess Grill (for a cost) and I was beside myself with excitement, having been on the old QE2 some time ... Read More
We decided to take this cruise to celebrate my son's 18th birthday, which was on the date of departure. We were upgraded to Princess Grill (for a cost) and I was beside myself with excitement, having been on the old QE2 some time back. We are Celebrity afficionados, but we were excited to see what one of the Queens would be like. I found it a mixed bag to be honest. The Princess Grill suite was a real disappointment; nothing like a lowest grade Celebrity Sky Suite, and certainly not in line with suite expectations. The service from the steward was great, but no contact from the concierge at all. We had a lovely greeting with strawberries, fresh fruit and sparkling wine, which really set the mood. The Princess Grill restaurant was good. Lovely service, fabulous wine list. The food on the first night was indifferent; gritty scallops and a very tough steak. The restaurant redeemed itself on other meals, but I can't say that it met the expectations at this level, and certainly not at the price point that they would normally charge. The ambience in the restaurant was good, and no hint of the snobbery that others sometimes refer to. The gym was very good, and it was fun to play table tennis with the kids also. Lastly, the atmosphere on the ship was, for me, dead. Very little nightlife if you aren't into ballroom dancing. I felt the age demographic was much, much older than expected. Perhaps it's the itinerary. None of this would stop me travelling with Cunard again, as overall the ship is in good condition and the service was excellent, but I'd have to think hard about the class, the itinerary, and my travelling companions. My daughter can't wait to get back on Celebrity in a few weeks for Alaska! Read Less
Sail Date July 2019
This Cruise was chosen as our first with Cunard because we have always wanted to visit St Petersberg & other venues along the way, which did not disappoint. Our cabin was ideal being kept very clean & comfortable. Our evening ... Read More
This Cruise was chosen as our first with Cunard because we have always wanted to visit St Petersberg & other venues along the way, which did not disappoint. Our cabin was ideal being kept very clean & comfortable. Our evening dining experience in the Britannia Restaurant was exceptional with the most delicious food every day, along with exceptional service ...…. However, the breakfast service left a lot to be desired, after twice being left to ask when our breakfast was going to arrive & mistakes being made with other orders on our table, after that we ate in the Lido most mornings! Embarkation was a breeze making for a very pleasant, stress free start to our holiday. Plenty to do on board at all times. Excellent entertainment & speakers. Attention to cleanliness (offering hand sanitizers at entrance to all restaurants), health & safety was noticeably paramount. Spa experience & services offered therein were grossly overpriced. Drinks on board were vastly over-inflated, I paid 5 times what I would normally for a bottle of wine at home plus a service charge on top, which only added insult to injury! A drinks package on offer only allowed you to purchase the wine that Cunard chose! Cocktails were vastly over-inflated too.... We consider that if the drinks cost was reduced we would certainly have enjoyed more cocktails and wines across the board as would our other fellow passengers (a view not limited to ourselves but others we talked to), thereby increasing the feel good factor & increasing Cunard's revenue in a more pleasant way! Sadly, because of financial advantage taken by Cunard at every opportunity, (charging for water in room too)…. we will not be joining you again...…….. Read Less
Sail Date April 2019
Our cruise was a 14 day Baltic Sea sailing 28th April 2019. We have sailed on Queen Victoria many times, but sadly our recent cruise to the Baltic will likely be our last on this ship. The embarkation, the service, the food, the ... Read More
Our cruise was a 14 day Baltic Sea sailing 28th April 2019. We have sailed on Queen Victoria many times, but sadly our recent cruise to the Baltic will likely be our last on this ship. The embarkation, the service, the food, the elegance and the general ambience on the ship plus the choice of shore excursions were all as we have come to expect, excellent. But there were a couple of issues that spoilt the cruise. The cabin and the public spaces were uncomfortably cold. Firstly the cabin temperature was simply too cold to relax in, even withe temperature dialled up to maximum and wearing the heavy Cunard dressing gown. Some of the bars, particularly the Commodore Club were also much too cold to relax in, especially for ladies wearing evening dresses. This is our favourite place for after-dinner drinks, but we could only stay for one. We witnessed couples entering, shuddering and exiting. One group of four couples walked in and immediately all four of the gents gave their jackets to the ladies. I know we were far from alone in these views. Just about every conversation in the lifts and bars mentioned the low temperature. One lady told us she had been on Victoria SIXTEEN times and had never been this cold before. To be fair the temperature did improve in the public spaces during the second week, but not in the cabins. The second issue was the general shabbiness of the Queens Grill suites, (state rooms to the Americans). The sofa bed needs to be renewed or at least re-upholstered, and the carpet has staines. NOT the fault of the Cabin Stewards (Butler and Staff), who kept the room immaculate at all times. The usual complaint of the cost of drinks and the high service charge (10% should be more that enough), is well documented, but I guess the ships sail completely full, so why would that change? I do not agree with the complaints about the 'strict' dress code, (which enforcement is no longer as strict as it should be). Cunard make it quite clear what is expected and give very good reasons for it, (aside from the fact that dressing smartly, and appropriately, is a courtesy you extend to others). So if it is not to your taste, choose a different cruise line. Read Less
Sail Date April 2019
We had not sailed in the Baltic and this cruise sailed to all the ports that we wanted to visit. Boarded in Southampton on Sunday 28 April 2019 and were in our cabin by 1.31pm. Suitcases were outside the cabin, quickly unpacked making ... Read More
We had not sailed in the Baltic and this cruise sailed to all the ports that we wanted to visit. Boarded in Southampton on Sunday 28 April 2019 and were in our cabin by 1.31pm. Suitcases were outside the cabin, quickly unpacked making our cabin home for the next 2 weeks. We had lunch in the Lido (self service restaurant), I had pork escalopes and salad vegetables - lovely. The Emergency life jacket and muster drill at 4pm was uneventful and hopefully will never need this equipment. Walked around deck and went to the sailaway party on the bow deck 9 around the Lido pool. Queen Mary 2 was in dock embarking passengers and both ships blew horns in respect to each other. Food - we eat in the Lido buffet restaurant, we can take our time eating with plenty of choice for breakfast (cold cuts of meat, fish, cooked breakfast items and cereals), lunch menu was varied and always good. Dinner ranged from roast meats, vegetables, cold meats and fish, salad vegetables, various soups especially New England clam chowder and roasted pepper and tomato - superb. Some evenings the food was presented from different countries e.g. Germany, India, China, America and celebratory e.g. turkey. The Italian cooking area (manned by a chef) was always busy and people seemed happy with the food being cooked live. The ship Queen Victoria is beautiful inside and out, and it is well cared for by the crew. My wife attended the water colour art class, including the live painting demonstration by Lynn Rodgie sponsored by the on board art gallery. We saw a live unveiling of a new picture by Lynn, unveiled jointly by Lynn and the Captain in the Clarendon Fine Art Gallery. I attended the lectures in the Royal Court theatre - including lectures on NASA, Princess Diana, Carl Faberge (useful as he lived in St Petersburg one of our cruise ports), various cruise ports and various artist lectures e.g. L S Lowery and Sherree Valentine -Daines. I used the gym on aft deck 9 - dumbells, benches, weights machines and aerobic machines, fine for keeping fit. The weather - late April to mid May, sun shine, wind, rain at sea but not on the excursions, and cold. Snow overnight early hours of saturday 4 May 2019 sailing from Copenhagen to Stockholm. People wore fleeces, padded jackets and goretex outer layers. We had a terrorist alert for Stockholm requesting that nobody bring packages from unknown people on board. Security whilst embarking in Stockholm was tighter. We would visit the Baltic again on a cruise but maybe not for a few years as we want to see different areas of the World. Read Less
Sail Date April 2019
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower ... Read More
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower Terminal, Southampton was flawless. No filling of health forms, no waiting on not so comfortable seats, straight to a check-in desk and on to the ship. I do not know why it was so quick, perhaps because we were latish for boarding. Be that as it may, by far the most efficient and fast. Our cabin on deck 4, with balcony was quite adequate, albeit the shower/toilet cubicle could hardly have been much smaller - significantly less than on our Brittany Ferry just a few hours before. But adequate overall, comfortable bed and well looked after by our steward whom, apart from initial contact, we never saw again. Deck 4 is I think at the lower end of cost structure, but the balconies are larger. Also closer to the theater and Britannia Restaurant levels. But a longish trek for the Lido self service, unless you take the lift. Eating at this catagory of cabin is at the Britannia Restaurant, either first or second sitting, for dining, which for us is either too early or too late, but that is the system. There is no freedom dining on Cunard unless you chose a specialty restaurant or a much more expensive catagory of cabin. There are now on Queen Victoria some very,very luxurious staterooms with restaurants to match, but we were never privileged to experience them. But the entertainment, such as it is, is common to all. Food, then, in the Britannia Restaurant is, for dinner, three courses. Quantity for us was ideal, but for some the portions are small. Quality and variety was on the whole good. Sometimes, very good. Waiter service was attentive skilful and courteous. On occasion however, our team was overpressed by having to deal with the cabin's table immediately alongside us. But overall, dinner was a pleasant experience, and for those careful of their weight, no great risk to it. As to drinks, we did not take any, simply because we live in France and the cost differential was just too great. The sommelier took this in good heart. Fort us, the disillusionment stemmed from the entertainment. This was a ten night cruise, with five sea days, and four ports of call. That results in a lot of time on board the ship. Filling that constructively and interestingly we found difficult. There were four guest speakers. Each was an expert in his given field - not always the case. Each we found interesting but others we spoke to did not. That is the risk. But in each case the lectures - Cunard call them Insight Lectures - were during the morning, often one after the other with just time to change the programme on the computer display machine. After that, for the rest of the day, there was a void until dinner time. So, on a cruise with several sea days, be careful to decide what you are going to do. With inclement weather at this time of year to be expected, you may have to amuse yourself. Reading a book brought from home may not be a memorable way of passing expensive days onboard. On the other hand, this ship has an impressive and extensive library. Evening entertainent: five singing and dancing shows, active but not elegant, with singing at the top of the voice And not the greatest at that. Apart from this, which is fine if you like it, there was one male entertainer, one female pianist who played with over panache apart from Gershwin's Rhapsody in Blue which she clearly loved, one ancient TV show star, and two French acrobats of outstanding ability. Apart from this there was a number of specific interest groups such as story writing, knitting, ipad instruction ( at a cost), gin tasting ( at more cost), and speciality groups which we did not recognise So a comfortable and quite elegant ship with, for us, not enough to do in it Excursion bookable through Cunard were predictable if you have been this way before, which many passengers had. One, the moonscape walk on Lanzarote was outstanding. One in GranCanaria was pleasant. One in Vigo which we wanted to go and booked, was cancelled through lack of take-up. Something which in our experience, happens quite often. Homework before you go may well lead you to local tours at far less cost. As well as cost, if booked, the excursion will go ahead, unless Cunard cancels it. Just as well, in the event, since Vigo was blessed with poor weather. If all else fails, take the Vigo ferry across the estuary. It runs every twenty minutes, costs 2 euros and is fun. If you like that sort of thing. At least close to the water and sometimes pretty rough. Disembarkation is by stateroom catagory, the most expensive first. At deck 4, we were the second to last catagory, but the buffet was open throughout, the table tennis freely available, and offloading the passengers well ahead of schedule, so quite painless. This is a ship which still looks like a ship, even though for some, the alterations to the tiered deck stern has spoilt its lines. If that is not important to you, that does not matter. Would we go on this ship again? Not unless it was something really special. As was our first trip the Lusitania centenary. Read Less
Sail Date December 2018
My wife & I have done many cruises over the last 10 years,And this has to be the the lower end of all we have done,If this had been our 1st it would have been our last,1 With CMV, 1 with Tui/Marella/Thomson,2 with Cunard & about 16 ... Read More
My wife & I have done many cruises over the last 10 years,And this has to be the the lower end of all we have done,If this had been our 1st it would have been our last,1 With CMV, 1 with Tui/Marella/Thomson,2 with Cunard & about 16 with P&O,The check in at Southampton was amazingly quick,15 mins from pulling up to cabin is the fastest we have ever experienced,After that it was nothing special,We were experiencing a banging noise outside our cabin,we did contact the pursers desk,the head deck steward did respond very quick,after 30 minutes or so,The desk phoned and said it was a faulty part on the deck above,deck 9 lido,and was required for operational purposes from 07:00 to 23:00 hrs.,They did give some compensation & ear plugs.We were hoping that the faulty part was going to be repaired or replaced at our 1st. stop,Madeira,but no it wasn't and we had to endure this noise for the whole of the Voyage.The there's the entertainment,Or lack of it,There was an illness with 1 of the theatre group,OK I can understand that the show had to be rearranged,so accepted that,but the rest was poor,Pat Patton the the Golden Lion EVERY night,not that good either,A Juggler on the theatre,Come on,we are not 10 year olds,There was 1 night they had a pianist in 3 different bars/venues at the same time,John Martin "comedian" seriously needs new material,He's been on cruise ships for years & is still using the sames gags,Keeps going on about being from Bootle,I thought Liverpool was full of comedians,John not one of them.Entertainments teams didn't mix with the passengers,Cunard like to call us guests,Equinox were good stuck up in the club,but that was empty,with no atmosphere,They did the Golden Lion one night & the Queens room on the last,both were rocking when they were there,I did tick the poor box on the feed back,And the Entertainment Director phoned my cabin & asked if I/We could have a talk about my poor comment,I felt like a naughty child being summonsed to the head teacher,But he was OK,Don't know the average age,We are both in our late 50s.,were very young compered to others,We mention this to the director that Cunard need to move with the times.and start looking after today's generation of cruisers and not who are in the latter years of life,He did seem a little shocked at that comment,But when he thought about it,knew what we meant,they need to rotate the entertainers,We were asked about a cigarette stump/butt on our balcony & we don't smoke, Everything else was great. Read Less
Sail Date December 2018
Whilst this was a short cruise to Belgium I do wonder if Cunard are even bothered about missed opportunities with "new to the brand" cruisers. We are 'suite' cruisers 2-3 times a year and in our 40's, surely a ... Read More
Whilst this was a short cruise to Belgium I do wonder if Cunard are even bothered about missed opportunities with "new to the brand" cruisers. We are 'suite' cruisers 2-3 times a year and in our 40's, surely a demographic the company might be keen to impress for our future cruise dollars? As Queens Grill guests we were allowed to the front of the line but very little else to impress or separate the significant amount of money the short break cost. The embarkation was easy but again a very lackluster nod of a few heads as we boarded, nobody directing any joiners or nobody/nothing with a genuine welcome. The stateroom was beautifully presented, well equipped and meticulously maintained. The 'butler' team were nearby and thankfully gave us a genuine welcome that we've come to expect. The ship was well presented, immaculate and beautiful to explore. She has just returned from a refresh/refit with new carpets and new fixtures and fittings. The food & service I n the Q Grill was excellent and it was wonderful to see quite how much effort everybody made with their dress in the evenings. The tables for 2 were VERY close together. Thankfully we are a sociable couple happy to chat, but if you wanted private conversation or to be left alone you would have struggled. The Entertainment Director was no where to be seen, nor his/her team. Heard or seen no where. With an opportunity to impress they failed miserably. A lame 60's wedding/tribute band on the main theatre for the 1st night? Awful. Surely this is a great opportunity to really showcase Cunard at its best?! Thankfully the second night the cast were able to impress with a new production show which showcased a beautiful theatre, a pleasant story and a talented young cast working very hard. I can only hope that a longer cruise might trigger a better more comprehensive welcome, entertainment selection and genuine appreciation of our custom? Sadly Cunard won't see us return any time soon. A shame as we wanted to enjoy a lot more. We've been back for 2 days and still no post-cruise survey to complete, do they even care? Clearly not. Shop wisely people! Read Less
Sail Date November 2018
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for ... Read More
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for the totally outrageous prices Cunard was charging - they have managed to take greed to a whole new level - for example - I can buy a bottle of Mateus Rose in Sainsbury's for £5 duty and tax paid - I paid $10.60 for a 250 mls glass of Mateus - roughly £8 - and with 3 measures to a bottle that equates to £24 per bottle and I am assuming that the bottle is tax and duty free????? Come on surely that tearing the arse out of it a bit but then they have the temerity of charging a 15% service charge on top. What is the justification? I have no idea other than "Pure Greed"? Do not know about you but long haul flights are becoming a major bore, so instead of a couple of weeks in Las Vegas or Macau, decided to seek a luxury cruise out of UK and the Queen Victoria provided the answer. I travelled Queens Grill and that was well worth it although I would have like to moved tables and met new people? The food and service were quite excellent. There was a Grill lounge which a true haven of peace and quiet. Due to being mobility challenged - I have artificial knees - I do not do a lot shore excursions as I used to, but I did do one on the cruise - tour staff were rude and very unhelpful - but our tour guide was fantastic and the tour itself was a lot of fun. Given that I was a Queen's Grill customer - the embarkation process was appalling and disembarkation process was a total and utter farce - I do mean a total farce - and this is meant to be an up-market cruise-line - sorry it is not - I was mown down by wheel-chair - basically 2000 passengers were trying to get off at the same through a single disembarkation terminal - it was utter chaos - just to add to pain - no-one told me that "Aqua" tags (Queen's Grill) were laid out separately????? Most depressing of all, is no-one from Cunard it prepared to talk about this? Have fun but if you want to go cruising try another cruise-line? Read Less
Sail Date November 2018
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very ... Read More
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very high standard and the service was impeccable. The only down side was the cost of drinks which were very high. Out cabin was well appointed and well looked after by our steward. The public areas were beautiful, with a lot of dark wood. At night there was plenty of room for sitting but not many people seemed to be drinking. Having commenting on the high cost of drinks it must be said that once we said we did not want one we were not bothered again. We bought drinks off the ship and drank them in our cabin (no corkage charge in your stateroom). There was no problem bringing your own drink onto the ship. The entertainment was good. All in all a good relaxing cruise Read Less
Sail Date November 2018
It was afternoon tea in the elegant Queen’s Room that proved my undoing. As white-gloved waiters poured me my cup of piping hot tea and tempted me with scones and cream, I knew I had found my spiritual home. I was in heaven. And 12 days ... Read More
It was afternoon tea in the elegant Queen’s Room that proved my undoing. As white-gloved waiters poured me my cup of piping hot tea and tempted me with scones and cream, I knew I had found my spiritual home. I was in heaven. And 12 days later I was six pounds heavier. ACCOMMODATION My cabin was on Deck 2, nicely placed for the theatre, the Britannia restaurant and the all-important Queen’s Room. It was also handy for the library and just one deck above the Purser’s Desk, meaning that on port days it was a short walk to the gangway. On the other hand, on warm sunny days (and we had many) the cabin was some distance from the outside decks on 9 and 10, particularly if you avoid lifts and climb the stairs as I do in a bid to fight the flab. (And look what good it did me!) The room itself was bright and clean with lots of wardrobe space and a generous helping of drawers. It also had Noe, a friendly and efficient steward who did a wonderful job and was on hand to respond to special requests. Champagne flutes to share a bottle with friends? They were in my fridge within the hour. THE PORTS Cruising the coastline of Spain and Portugal in November can be risky in terms of the weather. Biscay was choppy and La Coruna, our first port, was cold and wet as we came alongside. From then on, however, it was sunshine all the way. Cadiz is a favourite of mine with the old town an easy stroll from the terminal. For those who like history the warren of narrow streets is delightful with many opening into sunny squares lined with shops and cafés (about €1,60 for a coffee). The Plaza de la Catedral is the grandest of them all and it is where you will find both the cathedral and the baroque Santiago church. Behind the cathedral is the seafront and promenade, a great place for people-watching. Malaga is impressive too and the shuttle buses take guests as far as the port gates, across the road from the cathedral - once an imposing fortress as well as a place of worship - and the Picasso Museum. For those with the energy, there are seafront walks and the shopping arcade with its sweep of Christmas decorations proved popular. I enjoy buying things in Spain. Where in the UK would you find tiny shops selling only penknives and scissors, or gloves and scarves, trading next to multinational stores? Cartagena is quiet by comparison. The pedestrianised shopping area is busy from midday onwards but explore the back streets and you will find the locals going about their business in near-deserted streets. Also only five minutes’ walk away is the amphitheatre that is being excavated and remodelled with the help of EU funding. Whenever I explore Lisbon’s back streets busy with traditional trams rattling by, it is easy to imagine the atmosphere of suspicion and fear that must have pervaded the city during WW2 when it offered a gateway to freedom for escaping PoWs. As with every port, Cunard offers a range of tours but perhaps Lisbon is one place where just a tram ride is enough to experience the city’s history and magnificent public buildings. But make time to pause at a café to enjoy a Pastel da Nata, Portugal’s delicious flaky pastry custard tart. THE FOOD For me, food is central to the success of a cruise holiday and executive chef Chitra Kunwar deserves five stars for delivering such high standards of cuisine every day. I dined on first sitting and enjoyed beef of real quality. Whether sirloin, fillet medallions or tenderloin, the meat was always tender and served exactly as requested. The fish was equally good, my favourite being the lemon sole goujons – translucent, moist and hot. Of the desserts, the brûlées and crumbles went down well on my table and extra scoops of ice cream added to the enjoyment. Our waiter, Reggie, was a true professional. Quietly courteous and good-humoured, we soon learned to respect his recommendations. In the Lido, the serveries were kept well stocked and the range of food on offer was impressive including, one lunchtime, the choice of generous helpings of lobster claws. With quite a few German passengers on board, there was an even wider choice and at breakfast I made the most of the opportunity to try some of the Continental breads and pastries. For the best coffee on board, my prize goes to the Chart Room on Deck 2 with its comfy armchairs and sofas. Here you can enjoy an Illy flat white for just under $5, including service, and during the morning there are also doughnuts and muffins available at no charge. From midday if you want to miss out on a more substantial lunch, the Chart Room offers light bites, my favourite being the seafood platter. ACTIVITIES There is an almost bewildering array of activities organised for passengers and my advice to those who haven’t cruised before is to study the Daily Programme, delivered to staterooms each evening, and plan your priorities for the day ahead. The shows in the Royal Court Theatre are always popular (two each evening) and during the day the theatre is the venue for guest speakers. On port days the theatre becomes an afternoon cinema. Of all the films, the biggest audiences were for ‘Mama Mia! Here We Go Again’ and ‘Darkest hour’. Not that I was there; I prefer theatre. The tribute band ‘Walk Like A Man’ reprised songs of The Four Seasons and there wasn’t an empty seat in the house. Each sea day art classes were held in a corner of the Britannia restaurant and both daily sessions were well attended. No wonder, because the art teacher on this cruise was Chris Tatam from North Wales and he did a wonderful job guiding and encouraging us to explore new techniques. His enthusiasm for art in all its forms as much as for teaching made the art classes unmissable. An added bonus is that Cunard sells packs of materials for $35 – palette, brushes, paints, pads of quality art paper – which I know from experience would cost almost double in UK shops. A bargain, so no excuse for not having a go! WORTH BOOKING? Definitely. Queen Victoria’s rich mahogany, polished brass and handsome art deco flourishes to be found at every turn create a stunning environment, but even more memorable is the commitment and hard work of the ship’s company. Whether it was James Cusick, the Hotel General Manager who oversees the work of several hundred officers and crew, making time to pause for a chat, or the cheerfulness of junior housekeeping assistants as they dusted and polished, everyone I met impressed me with their determination to make this cruise a success. No surprise, then, that I decided to book another before disembarking. But next time, fewer scones! Read Less
Sail Date November 2018
Having been on the QM2 previously in 2013 for a Canaries cruise and realising they had fairly recently Remastered her in 2016, we were keen to get back on board and savour her replenished splendid Character. CPS took the car as usual ... Read More
Having been on the QM2 previously in 2013 for a Canaries cruise and realising they had fairly recently Remastered her in 2016, we were keen to get back on board and savour her replenished splendid Character. CPS took the car as usual and being a rather dreary day its always so nice to just hand over the keys and leave the car in their hands and watch the luggage disappear into the building knowing within a very short time you will be re united with it outside your state room. Within 40 minutes we were on board and after a quick tour around we ventured up to kings court.This was where the difference was noticeable it seemed lighter brighter and large than we remembered and that one of the big bonuses of the QM2 in that its size to passenger ratio is the best we have experienced and that after 21 cruises and 7 different cruise lines and 14 different ships its still a favourite. The food was varied and a great choice possibly the best of the 3 Queens. The state room was very tastefully done ,though the covered balcony seemed rather drab compared to the Victoria or Elizabeth and paint was pealing off around the door lower panel The Blues was unfortunately the rattling door hinges when the ship was travelling at a rate of knots and with a fair wind blowing, it was noticeable when all you crave for is peace and quiet to sleep. The blues continued on table 339 where the vibration of the drive train was felt making the flower's in the vase the bottle of wine and us vibrate. I questioned this with the Waiter's - one told me it was all over the ship, the other that it was localised to a few areas in the dining lounge. So had this been more than a 3 nighter I would have moved and done something about the balcony doors but hey ho a short trip. The first show we had a comedian who was ok everyone who cruises a lot gets to hear similar jokes with a few new ones thrown in. The 2nd night we had the Broadway spectacular (again) but the dance troupe and singers were excellent. Evening 3 saw the 4 D's strut their stuff who with a name like that surprised us and had a standing ovation at the end great stuff. Drinks are served in the Show room and there are tables which is always a nice touch. Afternoon Tea or high tea in the Ballroom be warned --its a bit of a bum fight so get there early if you really want to make sure on a sea day of getting a seat then 3.30pm it starts so get there by 3.15 the latest to Queue up for a chance. Pub food in the Golden Lion a must lunch times all F.O.C and great food with a nice glass of Batemans --magic The main blues is looking at the wine list given to you by the Sommelier and knowing that the Australian Black Shiraz thats listed at $40 dollars plus tax is sitting in your local co op for £10.50 or has been known at £8.95. On a 14 nighter it can be come very expensive and their wine packages are a better deal but still pricey. Cocktails in the commodore club around $10 Gratuities $11.50 per night more blues getting on the 48 seater shuttle coach outside the ship waiting till it fill's up then travelling 150 yards and for some anti Brexit reason told to get off ,with the pretext of showing your pass port to the official in the cruise terminal at Zeebrugge ,finding no one wants to know anything about anything and just usher's you through and points to a door at the side of the building and getting back on the same coach still clutching your passport wondering what the hell was that about ?. happened 2 days running. Off at Blankenburge and a very short walk over the road to the station to buy the tickets to Ghent.Having been to Bruges 5 times before thought we would have a change ,There you find a very nice guy speaking perfect English who hand's you a return ticket for both of you for just 20 euro's on a very nice smooth clean train. At the time it was platform 6 at 10.54 going out so, every hour at the 54 minute out and on the 25th minute coming back on platform 9. Its a 30 minute walk to the town of Ghent --its up Albert street opposite the station initially, then straight across both the road's curving round the green and up to the Canal then right up to the main canal 200 feet, then left and follow into town an easy walk in or nos 2 tram from the station Really worth a visit --great place to shop and relax with a Belgian beer in some lovely place's We got the tram back a number 1 and dont be fouled into thinking you have to deal with the ticket machines as its all coins ,the driver will change up your money when you enter a massive 3 euro's. will get you back to the station in about 12 minutes. So total expenditure for the 2 of us was 26 euro's -- £ 21 Excursion on the ship called "Ghent on your own" a bus ride $ 110 = £84 your choice. Recommendation for a character Beer haven "Duel Griet" 500 different beer's address = Vrijdagmarkt 50, 9000 Gent Besides the small points ,this was a really nice 3 nighter = excellent food ,great service in lovely surroundings. Enjoy Read Less
Sail Date November 2018
I always wanted to cross the Atlantic on a real ocean vessel, which is the QM2. The ship met all of my expectations and then some. We were lucky enough to have the National Symphony onboard who entertained the guests with a wonderful ... Read More
I always wanted to cross the Atlantic on a real ocean vessel, which is the QM2. The ship met all of my expectations and then some. We were lucky enough to have the National Symphony onboard who entertained the guests with a wonderful program that included passengers in the chorale. The paintings of Cunard's ships past and present are all over the walls. History adorns the QM2 (in addition) on the walls. The sailing was completely sold out with folks from many different nations. MY wife and I boarded in Hamburg while most of the passengers boarded in Southhampton, England. The food on the ship is very, very good. We dined in the Britannia dining room with a staff that moves and operates like a fine Swiss clock. The waiters and staff in the dining room are so professional. If you are like me and could care less about ports of call, then take a trans-Atlantic crossing and treat yourself to this majestic, wonderful vessel. Read Less
Sail Date October 2018
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had ... Read More
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had formal and costume ware, although we were not particularly taken with the balls. If you like to dance, you'll quite like all of that. We did enjoy the spectacle. We choose this particular cruise because we were in Europe for business and this itinerary fit our schedule and went to new places for us. The overlapping of cruises as Cunard does gives it more flexibility although we lost some people we were friendly with halfway through. Food was English, but mostly in a good way. I ate a lot of Stilton cheese. Service was also English and that was excellent. We stayed at the Princess Grill level, which is a bit better than sky suite level on Celebrity in my opinion. The rrom size is similar, but the dining and lounge access is better. Read Less
Sail Date September 2018
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of ... Read More
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of us. The closet was spacious, but a tad dark on the floor. Found our shoes always messy. Wish we could have found a better way to store about 12 pairs. The bed and linens were very comfortable. I like having a normal bed with normal corners, unlike some other ships that like to round off the bed edge, which makes it feel smaller. It was nice having two TVs, refrigerator, hot water kettle and Illy coffee maker with pods. The balcony was comfortable with two loungers and stool. Lovely having a tub rather than some sort of space age shower tube, but prefer not having a shower curtain. Grills: We loved having a pre-dinner drink in the Grills Lounge, prior to our Princess Grill dinner. Wait staff in both were wonderful. Tashar, our waiter, and Daryl, his assistant were very nice. Our table for two was placed in a wonderful spot in the middle section, not against the wall nor against the window. We liked being able to see the dining room without feeling compressed, and loved being able to see the horizon nearly from one end to the other. Can't necessarily do this sitting right at the window. Our sommelier was quick, efficient and helpful, not too chatty but never ignored us. The food and menus were interesting. We really didn't have a bad meal or course. We do like having our soups and salads, and the Grills didn't let us down. I did ask for mash potatoes one night and Tashar obliged without a problem. Desserts were tasty too. Lido: We tried the Lido for breakfast the first morning on the ship. Horrible! I asked for an egg white and one egg yolk omelet and the cook seemed confused. He added the egg yolk when the omelet was nearly done, so it was similar to having an omelet with this random over medium egg piece mixed in. Bacon was WAY TOO SALTY! The hash brown potato triangles were good. The overall options were not that great. We ventured in one day for lunch and found options really disappointing, and chose room service. After that, we found breakfast, lunch, tea and dinner just perfect in the Princess Grill. Overall ship: I seem to recall the Cunardia was more extensive 10 years ago, so perhaps with the recent refit, they reduced all the memorabilia, which is so fascinating. We thoroughly enjoyed the Chart Room for morning coffees and a pastry treat. We did purchase a 7 day spa pass, which was very well worth it. Loved sitting in on the art lecture in the gallery; heard some interesting tidbits about various artists. Another favorite for us was an after dinner cigar smoke in Churchill's for my husband. We had a couple Grand Marniers too. We typically had the room to ourselves, which is very nicely appointed, but service a bit slow and unreliable; the waiter also doesn't really know how to cut a cigar tip. We never felt any crowding issues anywhere at any time on the ship. We enjoyed the Lion's Pub twice for lunch, the fish and chips were very crisp and tasty. Utilized the launderette a couple times without any issue. Any negatives? Not really. Just wish the wi-fi was free or were allocated some free minutes. I also wish the "alternative dining" was gratis, as it was 10 years ago. I know the chefs make wonderful Indian dishes, and since we were in the Princess Grill, it really didn't make sense for us to pay more for another dining option. While our waiter mentioned I could get something of Indian cuisine, but without a menu or options to read/see, it's hard for one to request this. The ship, which is very hard moving vessel to keep up, fighting people and sea salt wear and tear 24/7 is a task unto itself. The ship's condition was just fine, and things, surfaces, carpets all clean. We cannot complain about drinks either, as we had a drink package, albeit we may not have got our money's worth, but it was nice not having to worry about budget. We did not abuse, waste offerings or order things we really had no intention of drinking. We did bring three bottles of wine to dinner, and found the $20 corkage fee ($17 + 15% tip) reasonable. Misc: The Entertainment Director was extremely boring, hard to understand and not really interesting to watch on the ship's TV station. Where is Alistar?? We need him back! He was wonderful. He provided great tips about the ship, ports, fun details for the day and his show opening song was Bill Wither's "Lovely Day". How can you go wrong? Not to mention he was everywhere on the ship! The current ED looked like he partied way too hard the night before and his interviews of dancers and show people was so not interesting. And we never saw him anywhere on the ship. And honestly, no one cares to hear a reading of who's birthday it is today; put it in a graphic, don't read it. Poor production quality. Tours: We wish we had just another 30 to an hour in Taormina. What a lovely town! And this could be done, as we had to come back and not much to do in the port side portion of Messina. The Roma Train was a great comfortable way to transfer from CV to Roma, and it was a train all to ourselves. But suggest that the tour guides coordinate a better way from the bus to the station, as we were walking through some back alley, ghetto parking lot areas. Our tour on Korcula was cancelled due to inclement weather. anticipated in the early afternoon I give kudos to the Captain, as he still made the Korcula stop for a few hours, with a high noon departure, but could have easily said no and bypassed it altogether. It was nice to walk around the quaint little town. Dress code: This was one part that always trips folks up, but in the end, everyone looked nice, dressed as best as they could and no one that we saw bucked the system and looked to stand out for negative reasons. Cunard, please don't change this standard. We are looking to repeat another Cunard adventure, and not wait 10 years to do so. Our Grills experience spoiled us, but did offer some nice luxuries that we want to repeat again. Read Less
Sail Date September 2018
We have sailed only with RCI before. We have been getting more and more disappointed with RCI standards and thought we would try Cunard. Being 51 years old, we were a little concerned that Cunard would be too formal and 'sedate' ... Read More
We have sailed only with RCI before. We have been getting more and more disappointed with RCI standards and thought we would try Cunard. Being 51 years old, we were a little concerned that Cunard would be too formal and 'sedate' for us. We needn't have worried. We found the whole Cunard experience brilliant, and it put RCI to shame with the level of care and detail Cunard put in to ensure your cruise is as worry-free as possible. Our cabin was spacious and very clean. We were well looked after by the steward, and, unlike RCI he wasn't constantly knocking on the door. The balcony was big as well (I think you get a bit of extra room on deck 4 as our balcony stuck out further than the ones above. Beware though that some of the balconies on deck 4 (those towards the bow) have metal fronts, not glass like ours). The ship is very well laid out and easy to get around. We found the food to be superb, both at the Lido and also thee main restaurant. In the Lido, there is a good choice and the quality is excellent. In the main restaurant there is a different choice every night. RCI always seem to have many of the same starters and desserts, whereas with Cunard each night is different, which we liked. We really liked the stricter dress code on board. Every non-formal night a jacket was required, but ties were optional. We thought this was a really good policy as everyone looked so smart each night. On the formal nights i don't think i saw anyone without a dinner suit or lounge suit - so good after enduring 'formal' nights on RCI recently. I must also comment on the general friendliness of the ship. We spoke to so many people over the course of the cruise. At the end of our stay we also found it a nice touch that suitcases were taken to the airport and we collected them from the check-in desk. We will definitely look to cruise with Cunard again. Read Less
Sail Date September 2018
Departed 15 September 2018 - 15 nights. We chose this cruise because of it's excellent itinerary and longer stays in ports. Overnight in Venice was the icing on the cake. We were a little perturbed by some of the reviews and ... Read More
Departed 15 September 2018 - 15 nights. We chose this cruise because of it's excellent itinerary and longer stays in ports. Overnight in Venice was the icing on the cake. We were a little perturbed by some of the reviews and comments that life on Queen Victoria was 'boring' and the ship was 'full of old people'. My husband didn't want to go as he thought he'd be bored. The reality was that our cruise to be fairly even in age, although not many children. Embarkation was seamless - even though we turned up 2 hours before our allocated time. We were unpacked and ready to go long before we cast off. From the time we boarded, we realised that British punctuality reined supreme on the Queen - everything was perfectly on time, and no stragglers thank you. From the Captain down to the cabin staff, there was always a friendlWe were allocated first sitting in the Brittania Restuarant - fine for sea days but not so good when in port and the ship sails late afternoon. No time to dress for dinner, so we ate mostly in the Lido Buffet. The meals in both the Britannia and the Lido Buffet were excellent - especially the pasta chef in the Lido who made sauces to taste. Delicious. If portion control is important to you, better stick to the Britannia as it's very easy to go overboard at buffets. We ate breakfast in the Lido every day as most days we had early starts while in ports. I loved the fresh fruit and healthy options available. My only adverse comment is about the behavior of some of the older male passengers at the coffee/juice machines on the Lido. You'd swear it was the last supper as they pushed and jostled others out of the way. Other than that - dining gets a big tick. Our cabin was 4001 - right at the front of the ship and with a metal balcony. Any further forward and you'd be over the bow! I was disappointed at first, but the photo opportunities as you sail into ports like Kotor are exceptionally good. The cabin was a good size, plenty of room under the bed to stow luggage, plenty of wardrobe space and excellent shampoo, conditioner etc. The bed was extremely comfortable, as were the gorgeous pillows and bedding. The sound of the anchor being dropped was an excellent early morning wakup call in ports. You couldn't sleep through it! The only complaint I had was the horrible hair dryer in the drawer. You had to hold the button on to make it work and it took ages to dry my short hair. A small issue though - another tick for the cabin. The entertainment was varied and first class - we loved it! There was lots of ballroom dancing and we even took a couple of classes. We were terrible but at least we had a go. It was wonderful watching those who could dance and now dancing classes are on our bucket list. The formal nights were wonderful for we Aussies who rarely dress up. My husband took a tux, vests, bow ties and loved dressing up. We particularly loved the Captains Cocktail Party and the Masquerade Ball. I wore long dresses for the first time in the 18 years that we'd been married (not a good look for someone as short as me). For the ladies, trousers with evening tops are perfectly acceptable if you don't suit dresses (I don't and I'll never wear another one). I think Cunard recognises that it's demographic is changing and that we aging Baby Boomers who grew up on the Rolling Stones and Beatles aren't always ballroom dancers. We had a reggae band and a very good DJ on board. There was a good disco on Deck 10 next to the Commodores Lounge - complete with flashing lights and ABBA music. Very popular! The Golden Lion pub provided my darts-mad husband with something to do at sea - he even won two matches. The trivia and Bingo were fun. Laura with her quirky, Northern UK voice made me smile every time I heard her speak. She's a lot of fun and so were the other two girls. The ports were the major selling point of the cruise for us - first stop Corfu, Dubrovnik, Kotor, Venice overnight, Korcula, Valetta, Messina, Naples and back to Rome. Plenty of time in port except for Korcula where we had to leave early because of a pending storm. We thought the captain was panicking until it hit. Very interesting crossing to Malta and from Malta to Messina. We didn't take any of the Cunard port tours - our experience is always to choose a local tour company and do our own thing. It's worked before and worked perfectly this time (with the exception of Naples - choose a ship day tour in case you're running late). The service on Cunard was exceptional - nothing was too much trouble. Even when my cabin card kept demagnetising (mobile phone was to blame), they replaced it with a smile. Disembarkment was a bit of a problem - we were given a time to disembark, only to be told to go 2 hours early and 3 hours before our transfer was booked. There are no seats to sit on outside the Civitavecchia terminal so it was a long wait standing up. For those passengers not used to leaving large tips at the end of the voyage, or who prefer to leave tips for those special staff members, there is a system at the pursers office where you can opt out. The tips were in US dollars - and our exchange rate at the time of sailing was terrible - we preferred to tip in the Euros that we had at hand rather than charging our credit cards and awful exchange rates. Cunard provide envelopes so that you can leave tips yourself. My biggest bugbear were the deck chair hogs around the pool. I'd see people go out, use large colourful plastic pegs to secure their towels to the chairs, walk away and not come back for hours - sometimes well into the afternoon. This meant deck chairs were rarely available and hardly ever two next to each other. I think there should be a system if the chair hasn't been used for over 3 hours, the towel should be removed. My final comments: We'd sail with Cunard again in a heartbeat. The service, the ship's facilities and the ports have changed the way we look at cruising. I'm hooked and can't wait to sail with Cunard again. Read Less
Sail Date September 2018
Travelling solo, I was nervous of cruising but this trip converted me. A wonderful time at sea and on shore, and a delicious atmosphere of restrained elegance. I loved it all - even my little inside cabin! The food was excellent, so much ... Read More
Travelling solo, I was nervous of cruising but this trip converted me. A wonderful time at sea and on shore, and a delicious atmosphere of restrained elegance. I loved it all - even my little inside cabin! The food was excellent, so much to do if one felt like it, or great days spent in an armchair reading. We had port calls two out of every three days so there were not so many quiet sea days - I found myself looking forward to the breaks! The onboard activities were generally great though I found the evening dancing geared rather towards the expert dancers rather than the “social foxtrotters” of which I am one. Lots of fancy steps required! Dance hosts were of variable enthusiasm at dancing with the non-expert. The evening shows were of a high standard - I wish I had organised better to get to the first few nights. Activities for singles were appreciated especially the meeting before the Captain’s Cocktail Party do we could avoid wandering in alone. My favourite seat in The Commodore’s Lounge is calling! Read Less
Sail Date September 2018
Wanted something upscale, elegant and fun for all ages. The QM2 did not dissapoint. I am very picky and i cannot say enoigh great things about this ship. Everything from the crew to the service to the room, the food was excellent. ... Read More
Wanted something upscale, elegant and fun for all ages. The QM2 did not dissapoint. I am very picky and i cannot say enoigh great things about this ship. Everything from the crew to the service to the room, the food was excellent. The high tea and ballroom, the bands, the shows were top knotch! Most amazing was the kids club, who knew! Lovely young ladies showing interest and kindness to each little one, a FAR cry from the RCL Harmony of the seas we were on earlier in the summer where their kids club was a joke my son hated to go to. Not here, he just loved it! And the crowd was so diverse from brittish to African and everywhere in between. The entertainment and lounges were so beuatiful and reminisent of the past, so classy. Just having a capuccino and listening to live harp, what a treat. I truly have nothing negative to say. Cunard, you have gained a new regular guest. Can wait to go again!!!!!! Read Less
Sail Date August 2018
We were tired of taking planes to Europe. So we booked a passage om the QM2 to Hamburg from Brooklyn. We used Uber to get to Pier 3 in the Brooklyn Red Hook neighborhood and did our check-in to the Queen Mary 2, an ocean liner, not a ... Read More
We were tired of taking planes to Europe. So we booked a passage om the QM2 to Hamburg from Brooklyn. We used Uber to get to Pier 3 in the Brooklyn Red Hook neighborhood and did our check-in to the Queen Mary 2, an ocean liner, not a cruise ship as the crew will quickly point out. Rather than repeat all the interesting technical details about the ship, I suggest a visit to https://en.wikipedia.org/wiki/RMS_Queen_Mary_2 We had a room with a full unobstructed balcony. But whenever it rained, it got wet, so we didn’t use it much. Other options were an inside room, a balcony obstructed by lifeboats, or a sheltered balcony. The latter is twice as deep as a regular balcony and does not get wet. But you have to stand up to see the ocean. This is what we would choose in the future. There are many other ways on the ship to enjoy an ocean view. There are lots of ways besides just relaxing to enjoy the ship. There were lectures on hurricanes and tornado and with a Mayo Clinic doctor, a talk on staying healthy while traveling. Each night and a show in the theater. We especially enjoyed the Barricade Boys from Le Miz and a Katie Clarke piano show. First run movies were shown, and the ships “planetarium” hosted IMAX science movies. The ship’s library was extensive, and we used the excellent health club daily as well as walking quickly around the deck in the morning – 3 times is a mile. Besides the formal dining each evening (jackets required and tuxedos and evening gowns are appropriate on the three gala nights) in the Britannia Restaurant, there was an extensive buffet for each meal in The King’s Court. Before entering eating areas, a crew member made sure you got a dose of alcohol-based hand sanitizer. On the first day, besides the evacuation drill, the captain hosted a welcome party complete with champagne. In Southampton we were told that something special would happen – the three Cunard “Queen” ships would be in port at the same time – the Queen Mary 2, the Queen Elizabeth, and the Queen Victoria. To celebrate this, the Royal Airforce Red Arrows acrobatics jet team did a spectacular show overhead. Read about them at https://en.wikipedia.org/wiki/Red_Arrows. Our passage cost about $3,000 for the two of us for nine nights to Hamburg. Tips would have been added to our ship’s bill, but you can ask the purser (like a hotel front desk) to delete this as we did. We chose to give tips directly to our room steward and the two waiters at our evening meal. Read Less
Sail Date August 2018
This cruise was a short holiday a break from the stresses of work.. my boyfriend and myself decided to try club balcony room8045.. lovely room but really small shower for my boyfriend who’s 6ft..2..couldn’t stand under the shower ..no ... Read More
This cruise was a short holiday a break from the stresses of work.. my boyfriend and myself decided to try club balcony room8045.. lovely room but really small shower for my boyfriend who’s 6ft..2..couldn’t stand under the shower ..no chocolates and strawberrrys on arrival even though they had been payed for before so that started the holiday off bad.. next don’t get me wrong I can’t tie all Americans to the same brush but our room was sandwiched between the worst Americans loud talking late at nite outside our door the teenagers knocking on their parents patio door so loud I thought it was ours ..no respect for other people on the floor ..club balcony meal times we only did two we felt people looked down their noses at us.. in Britannia Restaurant plenty of bread rolls and water always comes your way but in club balcony had to wait ages for the meals .. I’ve never experienced soup in Britannia the bowl was always full and clean round the edge but we had all soup dripping all down the sides it was like a faulty towers scene..spent the rest of the meals in the lido.. the only other thing that was so disappointing was the destinations we went to.. the last two ports were not what we expected and to make things worst the last mooring was at a large ugly gas station I kid you not .. think this holiday was doomed from the start and the weather at home was hotter than away but all in all we enjoyed inside the Elizabeth but we won’t be doing club baloncy again..we didn’t rate any of the staff at the end of the cruise as white star but we did see a lovely staff member who was on the Victoria who was in the Lido.. Brian was lovely.. lastly like I said not all Americans are the same we did meet on the last evening in the lido at the area where you can get them to cook spaghetti at lovely couple in their mid 60s they were off on a another cruise as soon as they departed today lucky them lol we love cruising with cunard and I asked my boyfriend what his most memorable time was on the ship and he said getting off..sad but true.. Read Less
Sail Date June 2018
We have been cruising for 24 years and have travelled with most of the popular cruise lines excluding P&O. We have been on the QM2 in 2004 and so had very high expectations. We had never sailed from Southampton before and we had hotel ... Read More
We have been cruising for 24 years and have travelled with most of the popular cruise lines excluding P&O. We have been on the QM2 in 2004 and so had very high expectations. We had never sailed from Southampton before and we had hotel stays both before and after the cruise. Overall, the cruise was very good and the cruise critic.co.uk summary is very accurate. The ship is beautiful with many wonderful features including a superb library. The ship is very spacious and absorbs the high number of guests very well. The food was generally very good with interesting menu choices. We did not sample any extra cost speciality restaurants as we were happy with the quality in the main dining room. The lunch in both Cafe Carinthia and the Golden Lion pub were excellent. The Lido buffet was disappointing especially the lunch menu as there appeared to be no quality control so sandwiches became stale and unlike the QM2 where you had chefs making wonderful speciality sandwiches on order there was someone making basic cheese,tuna,etc sandwiches. There was only one serving station for the daily roast and the stir fries were left to stew....same with some of the hot pastries they were just left to become stale. The service throughout the ship was mediocre with the crew generally being uninterested with hardly any interaction with guests or there colleagues...you hardly saw anyone with a smile or a few woods to say. The exception was the over Manager from Romania in our section of the Brittania dining room. The entertainment was very average with daily music shows which became one long musical...some variety is urgently needed as there is music throughout the ship. Equinox the raggae band were brilliant and the classical performers were very good. Quizzes were hit and miss. We avoided karaoke and bingo. Movies are screened daily in the theatre and there are a few movies on the TV in several languages.The outside cabin was excellent and a reasonable size. Cabin Steward was fine. There were plenty of sun loungers,etc and good area of shade. Nice swimming pools and good deck sports. There is a small casino. The public areas including the Queens Room are stunning. We loved the Commodore Club on deck 10 both day and night. Drinks were reasonably priced for a premium cruise ship. Embarkation and Disembarkation were excellent. The itinerary was interesting and went to ports we had never visited: La Rochelle, Bilboa, Gijon and Guernsey. Cunard included shuttles to the first three ports and we neede tenders in Guernsey ( where some Brits were complaining about the slowness due to rough seas! ) We would certainly recommend this ship despite the criticism above ( no ship is perfect ) but our favourite cruise line is still the wonderful Princess company. Currency is the dollar. Men are required to wear a jacket in the evening in most public area. Read Less
Sail Date June 2018
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