Because of lack of maintenance during Cuvard, the ship's hull had not been de-fouled to the satisfaction of the New Zealand authorities and thus not being able to enter a number of ports including Milford Sound, the number one cruise attraction for New Zealand. The deception was the fact the Cunard did not advise passengers of this in order for passengers to consider alternatives. Compensation ...
Boarding was seamless and the ship was in excellent condition for wear and tear and cleanliness
Our cabin was immaculate, however we experienced poor sleep due to hard beds and pillows and the shower was the smallest I have ever experienced on a cruise ship. The games deck was the best I have seen for senior passengers but not so for young passengers.
The taste of the water was ...
We have never been on Cunard and it had a lot of hype as to the quality so decided to try them on a five night culinary cruise from Sydney.We have dome many cruises so perhaps our expectations were too high.
The boarding process was good and seamless.We were in Our Voyage number :Q305
FROM Jan 28th untill Feb 2nd
Veranda Room.The room was disappointing the shower floor was delaminating ...
To say that we were disappointed with this cruise is an understatement.
We are loyal Cunard cruisers, having completed 14 other cruises on Cunard ships, including QE2, Queen Mary 2, Queen Victoria and Queen Elizabeth. We are huge fans of the brand and would always rave about everything in relation to the ship, ship facilities, crew, service. They were the epitome of luxury.
First the good. ...
I only have a few observations:
Overall, the staff was genial and helpful
My room steward was excellent, well trained and responsive.
Bar service in the Chartroom was expert, cheerful and well trained; they ran out of my preferred brand. The competence of the Wine Waiters in Britannia was very uneven; some were excellent and others needed more training.I also perceived a shortage of ...
We chose this cruise to see if Cunard would fit us and what we like about cruising. Firstly The ship was in very good condition and our balcony cabin was fine. We found that the passenger mix was fairly wide ranging and everyone was very polite and friendly. That is except for a few crew members. We have sailed on almost 100 cruises ranging from 3 star to 5 star and only once before had I ...
I chose this cruise to spend Christmas day in Milford Sound in New Zealand. It was to be the highlight and is a long held bucket list item, as well as an amazing opportunity for wildlife photography. I had an excursion booked for that purpose (several over the course of the cruise). Instead, they hadn't had the ship hull cleaned in order to pass the strict environmental standards of Customs NZ. ...
7 day cruise to Tasmania from Melbourne
SHIP OVERALL
Very well maintained, excellent crew, efficient and slick operation
FOOD - ate breakfast only in the buffet, food was hot and tasty, all the English favourites. Ate lunch in the Britannia dining room and the Golden Lion, excellent.
Afternoon tea in the Queen’s room was a frantic and chaotic affair attended once, after which we ate ...
Have just returned from circumnavigation of Australia on Queen Elizabeth. I chose Cunard as I have always found them to provide impeccable 5-star service, am Diamond level and have previously enjoyed all aspects of cruising with Cunard.
When I started cruising with Cunard in 2003, the ships and the whole experience were all 5-star but now QE would barely rank a 3-star rating in nearly all ...
As a Diamond member we love the formality of the Cunard line and the Ballroom so we booked the around Australia cruise in November and also the Around New Zealand cruise in January 2023
Had i know the serves level had fallen so low I would not have booked these cruises the menu has been cut back drastically and the untrained staff leaves a lot to desire.
I understand that after Covid they ...