My first time sailing with Cunard having sailed mainly with Royal Caribbean (14 cruises) and I was so disappointed.
1, the stateroom was nice but the balcony was stained and rusty.
2, the ship felt old and tired.
3, the shops on board catered for people who wanted expensive watches and jewellery, ladies clothes, booze and the normal Cunard material.
4, I didn’t purchase the $400+ ...
I love cruising and I would never again sail with Cunard if possible.
The cruise had average entertainment on offer, that I was able to attend.
Appalling internet service. Service from the Pursers Office was non-existent.
No feedback to the passengers. Covid was onboard when the ship berthed in Fremantle, but no one was informed.
My elderly father (fully vaccinated) contracted Covid ...
Cabin review is below.
Been on more than 10 cruises e.g. Celebrity, Princess, NCL, Costa, etc.
Bottom line it is old and shows it. The ship itself if not impressive. Worse yet was staff. It seems like they was no synergy and each person acted on their own with little regard to customer service.
At embarkation waited and given a color. Rows of seats. Once called e.g. red, person ...
Other than the amount of emails sent before the voyage which left me wondering what I should do before embarking, the trip just got worse as the days went by. The cabin was small, lack of wardrobe space and a poky shower room. The toiletries provided were of poor quality, forcing me to buy a decent hair shampoo as soon I could get to some shops.
But the most visible shortcomings were the total ...
There are limited areas where you can find a sun lounger round the pool. We went to to Pavilion Pool starboard on Deck 9, several times, as that is where the sun was. The bad news is that Deck 10 starboard is smoking. Every day we would be made to feel sick and asthma triggered by the bank of smokers a few feet above puffing away. There was one particular 'gentlemen' who every day would take ...
What a disappointment. Destinations were changed at least three times and itineraries cancelled at the last minute due to the coronavirus. Independent travelers were treated like second class citizens and given NO ASSISTANCE whatsoever from the QM2's staff. Passengers were forced to pay thousands of dollars to change flights countless times. The ship offered NO help to those passengers who did ...
We booked a 50 day cruise with Cunard Queen Mary 2 primarily to visit Petra, Rome plus about 20 other countries. The cruise departed Feb 23 from Shanghai to April 14 in South Hampton. While boarding in Shanghai, I was bumped by a luggage handler and my knee was scratched. The scratch became infected by Feb 27 and I had to take antibiotics for the whole cruise, so we never saw any of the sights ...
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure ...
Boarded for the first leg of the World cruise, Southampton to Dubai.
Embarkation was 2 1/2 hours; very poor.
Ship was tired and dirty. Carpets were threadbare and stained.
Entertainment was generally poor. Drummer was brilliant as was the trumpeter soloist and the juggler. Opera Boys did too much silly talking and not enough singing. Singers and dancers were far too loud; many left the ...
Itinery was part of a bucket list tour and expectations were set high to travel Cunard for the first time. We are platinum NCL travellers (smaller ships) plus experienced P & O and Royal Caribbean passengers having competed over 40 cruises..
We have never experienced such poor standard as our 36 days fromSingaporeto Southampton onQM2 .
No management could spare the time to even acknowledge ...