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6 Crystal Symphony Cruise Reviews for Luxury Cruises to Pacific Coastal

This cruise was chosen for a family trip by my parents who are big fans of Crystal. They had a larger stateroom with a butler and we had more basic accommodations. It actually worked out well because their room became the default hang out ... Read More
This cruise was chosen for a family trip by my parents who are big fans of Crystal. They had a larger stateroom with a butler and we had more basic accommodations. It actually worked out well because their room became the default hang out space for afternoon canapés and card games. It was a budget friendly way to give everyone a private space to see each other. Our cabin and veranda were well sized and the ships menu was spectacular. There were always good food options available and the crew/staff were excellent. I would highly recommend this cruise line for those who enjoy an upscale experience. Be sure to bring your crystal casual wardrobe because you’ll stick out if you’re too casual! The dining room is a classy experience where the food was above and beyond what I expected. The quality and complexity of each dish was fantastic and there were always multiple things on the menu that looked and proved to be delicious. Portions are small, but that goes with the delicate nature of fine dining. There were three other restaurants available on the ship as well: Prego, Silk and Churrascaria. Our family favorite was Churrascaria which is a Brazilian bbq type place. The lamb there was excellent and we came back twice! Do avoid the signature Brazilian cocktail... too sweet. The excursions were fine and organized. There weren’t many adrenaline filled things to do, but that also goes along with the Crystal age range and interest levels. The ports had options which were more exciting and with planning the excursions for your group can figure out a fun plan. The pool experience was also pleasant because there was a great deal of space. We never felt like we were fighting for a good place to sit by the pool and drink service was good. The all inclusive drink package which comes with Crystal was really pleasing to the entire family. Scotch and bourbon for the guys (Johnny Walker Black and Knob Creek, Crispin Cider and Coke for the ladies). New drinks were always offered as well in case we wanted to try something new which was fun. I would highly recommend this as a high end cruise trip to any group. Read Less
Sail Date July 2018
We wanted to take a more relaxing trip this summer and friends highly recommended Crystal. This was our first trip although we have been on other similar ships on Regent and Silversea. The staff onboard was delightful - everyone went out ... Read More
We wanted to take a more relaxing trip this summer and friends highly recommended Crystal. This was our first trip although we have been on other similar ships on Regent and Silversea. The staff onboard was delightful - everyone went out of his way to accomodate. The public areas of ship were great. Food was good - breakfasts in particular the buffet were excellent. Dinner at the specialty restaurants was quite good. We loved all ports except Astoria which was a total waste of time. Our only complaint was the size of our cabin. We had chosen a midship veranda cabin and just found it way too small. In particular the bathroom (although it had two sinks) was exceptionally tiny. I know cruise ships never have large rooms but found this to be the smallest cruise cabin I have ever experienced. If we go on Crystal again we will have to consider when of the suites. Read Less
Sail Date July 2018
I have cruised with Crystal before and have always had a wonderful time. I chose this itinerary as I have not cruised from Vancouver before. I arrived the day before embarkation, in time to have dinner at a wonderful restaurant/vinoteca ... Read More
I have cruised with Crystal before and have always had a wonderful time. I chose this itinerary as I have not cruised from Vancouver before. I arrived the day before embarkation, in time to have dinner at a wonderful restaurant/vinoteca called Lupo. The cruise terminal in Vancouver is huge, and once I found the Crystal representatives, embarkation was smooth and very quick. Once on board the fun began. The staff, as has been my experience in my previous cruises, was always so attentive, with more than one staff member making gestures that showed they remembered me from previous cruises. The ship, after its retrofit last year, is even more beautiful. The addition of Silk as a dining venue made finding a table anywhere on the ship a sure thing. As I get motion sickness I chose a stateroom on deck 8, towards the middle of the vessel. I really liked the new flat screen TV's installed in each stateroom, and the features available on it - movies, ship info, and news channels. Very nice. This is my fourth cruise on Crystal, the third on Crystal Symphony, and the ship does not look its age by a long shot. It is meticulously maintained, spotless and comfortable, from the lounges on the pool deck to the seats in the Hollywood Theater. The new Silk lounge is so comfortable, and I love the display on the wall. I dined at Waterside all nights except for two, one when I attended a Vintage Room dinner and the other when I dined at Umi Uma. The food at Waterside was utterly delicious and beautifully presented, only surpassed by the charm and attentiveness of the staff that attended me. I dined at one particular table each evening, because the staff was so wonderful and entertaining. I almost did not want to dine at the specialty restaurants and I did skip dinner at Prego just to dine at Waterside. The Vintage Room dinner was beautiful, the staff attentive and the food and wine were delicious. The sommelier was very pleasant and debonair. The company at the Vintage Room dinner was lovely and very interesting. Dinner at Umi Uma was delicious, from the shrimp tempura to the lobster stir-fry main dish. It never disappoints. As I do not like sushi I did not order any, and so I cannot comment on that. The entertainment on board was varied and enjoyable. I enjoyed the closing show, Illuminate, which has been revamped since my last trip on Crystal Symphony. It was wonderful. I attended one other show, which was compilation of different dances and singing. The dance troupe performed a rendition of the Magdalenha, by Sergio Mendez, as well as Irish step dancing. Their rendition of the Magdalenha was disappointing. Though the singing was technically good, the dancing was just OK. To dance the Magdalenha well you must feel it, and the troupe did not. It appeared that they were going through the technical motions, but the moves did not look authentic or even fun. Their Irish step dancing, however, was wonderful. There was a dance performance by two couples in professional Latin ballroom dancing which I did not attend, though not because of any doubt as to their skill. It was that Latin ballroom dancing is not actual Latin dancing but another country’s idea of that Latin dancing is. I also, for the first time, watched a movie in the Hollywood theater – Annihilation. It was fun and the popcorn provided added to it. I also attended Mozart Tea, which was wonderful. On this itinerary I took three excursions – whale watching in Victoria, a visit to the Chihuly Garden and Glass studio in Seattle, and the volunteer excursion in Astoria. The whale watching excursion was fun, and we were able to see a group of transient Orcas. We then traveled to see Humpback whales and were able to see a tail. Then we rushed off for the afternoon tea part of the excursion. I would have preferred to have spent the whole of the excursion watching the whales instead of cutting it way too short. The tea at the hotel was not enjoyable – we had to wait to be seated and then my teapot was tepid at the start, cold half-way through, and it tasted like water. The excursion to see the Chihuly studio was fabulous. The studio was incredible – the docent guiding us through the exhibit was very well trained and knowledgeable. Chihuly is extraordinary. The only issue with this excursion was that our bus, before we even made it to the first stop on the tour, was in an accident. However, this was entirely the fault of the other vehicle, not our bus driver’s. No one was hurt and we were able to stay on schedule. My excursion to the food bank in Astoria was a very rewarding experience. We were able to participate in the giving of food to customers at a local food bank. The facilities were immaculately clean and organized, and the staff who we assisted was splendid. As I have been to San Francisco many times before I did not participate in any excursions. Instead, I was able to have a friend come on board the Symphony to visit. We had a lovely lunch at Waterside, and even though we sat at a table different than the one I visited for dinner, we were well take care of. I was able to say goodbye to the staff who had made my trip such a wonderful experience. Disembarkation was smooth and straightforward. I have only a couple of complaints about this trip. The first was that during the movie in the Hollywood Theater the door that leads to the casino was left open and so you could hear the noise from the casino. This was a bit distracting but I still had fun. The second was that though I had requested a group transfer through the guest check-in feature months the cruise, I was given tags for those with independent travel arrangements. I had to go to the front desk to get the correct tags, which was a slight hassle. Other than this, my trip was, as has been the case with every cruise I have taken with Crystal, a wonderful experience. I have two bookings on file and cannot wait to be back on board. Read Less
Sail Date July 2018
This is our 10th Crystal cruise so we obviously like the line. Service is very good, but little things have been taken away, from chocolates on the pillow at night to overcrowded tenders. The food is good but boring--it used to be very ... Read More
This is our 10th Crystal cruise so we obviously like the line. Service is very good, but little things have been taken away, from chocolates on the pillow at night to overcrowded tenders. The food is good but boring--it used to be very good and creative, Prego, the Italian specialty restaurant, and Umi Uma, the Japanese specialty restaurant, are excellent. The bar/bartenders are excellent, One night at Waterside, the main dining room, we spent almost an hour waiting for our food--and they were not busy, Waterside used to offer a steak option every night, now offerred less often and tasteless,The new Brazilian steakhouse provides mostly pork and the beef offerings are tasteless. The Marketplace, the buffet during the day, is open till 1:30 for lunch, but excursions often last longer and there is not a g option those days. The buffet is good, but changes little. Cabins are old and only have one USB port and one electric outlet although there are ones hidden behind the bed. For most of the day the hot water supply is insufficient, Luxury should not include a cold shower, The entertainment has improved but the lectures are now just OK, used to be great. Also there were nights with hardly any entertainment. Crystal now has a magician on board, ours was excellent. Crystal installed new technology to support free wifi for everyone. BUT the old system worked far better, we often could not connect to the internet and we could not make phone calls in airplane mode--prior trip with prior technology it all worked fine. The shore excursions remain VERY expensive and sub-par. The exercise room is average but no one wipes down the equipment if the guest fails to do so. Read Less
Sail Date May 2018
We returned to Crystal Symphony to see all of the changes that have been made as part of its dry dock in late 2017. REVIEW FROM OUR MAY 18, 2018 SAILING =================================== After many cruises on Crystal Cruises how ... Read More
We returned to Crystal Symphony to see all of the changes that have been made as part of its dry dock in late 2017. REVIEW FROM OUR MAY 18, 2018 SAILING =================================== After many cruises on Crystal Cruises how can cruising on-board a ship that is 23 years old exceed one’s expectations? Well, it happened to us on board Crystal Symphony for the 16-day cruise starting May 18, 2018. This was due to a several factors. It involved the evolution of Crystal Symphony including new dining venues, open dining, enhanced public areas, and the new Seabreeze Suites. Other reasons included enhanced entertainment, a wonderful itinerary, a terrific private Crystal Cruises exclusive tour, and the amazing team on board Crystal Symphony. Good weather just added to all of this. This review covers our recent sixteen-day Crystal Symphony. The vast majority of our cruises have been on Crystal Serenity. Our last Crystal Symphony cruise was in August 2011. Some people prefer one ship to the other. We added this cruise after deciding the timing of an August Symphony sailing originally booked would not work for us. After reading reports from fellow Cruise Critic members we wanted to see the changes made to Symphony. We purposely booked one of the new Seabreeze suites to experience the suite first hand. Things we enjoyed the most included: THE CREW: They are amazing. We met some crew for the first time and quickly felt as though we had sailed with them many times. We remembered several from prior sailings on Symphony. At the same time there were several officers, senior staff and other crew members who we know either because they used to be assigned to Serenity and are now assigned to Symphony or they swing between the ships on alternate contracts or they will work consecutive contracts on one ship and swing to the other to work multiple contracts. There are lots of positives to those who swing as they can bring best practices from one ship to the other and also help to provide one consistent product across multiple ships. Some crew came over to Symphony not only from Serenity but also from Esprit and/or the River Cruises while some have gone from Ocean Vessels over to these vessels. The crew clearly worked as one cohesive team and was positive, guest focused, and provided a very high level of professionalism at all levels. Unlike some lines we have sailed where the service is good but can be very stiff and almost robot like, the crew on Symphony is warm and attentive making one feel like they are part of the Crystal Family. We felt so welcomed on the ship and I can’t say enough about the crew at all levels. They are truly amazing. THE SHIP: If you didn’t know the age of Crystal Symphony, you might think it is much younger in age than it is. The public rooms are beautiful. We like the changes that were made in the most recent dry dock and do not believe that the photos show the beauty of some of these changes. Because it is somewhat smaller (one less deck) we find it easier to get from place to place on the Symphony. There are also some rooms in particular that we like and that includes Avenue Saloon, Crystal Cove and Plaza, Starlite and Palm Court. CUISINE AND NEW DINING VENUES: We loved the change to open dining and believe the transformation has been a huge success. We appreciate five dining venue choices for evening dinner. Waterside reflects the change in terms of the taste of the cuisine and the service and is less noisy than in the past. We found the food to be moist and to arrive to the table hot. For those wanting to sit with others there more large tables will be arriving soon but in the meantime they are being creative to accommodate requests for larger tables. Those little touches are still there even though the Crystal Dining Room has transitioned to Waterside. This includes being escorted to the table, being seated by someone and the senior waiter serving you rolls/bread from a bread basket. The one change is that Head Waiters no longer prepare desserts or other items as they had to remove their stations to create more space for tables. This transition began a couple of years ago so that Head Waiters devoted more time to assisting guests and I have to say another benefit is not having smells from the cooking of desserts at tables near the former Head Waiter stations. One can still order special meals and they will be prepared in the galley. Market-Place - With each passing year we see improved service at this venue formally named Lido Café for lunch (breakfast would be the same). In our early years sailing Crystal the Lido Deck Stewards would do so much at what was the Lido Café along with those from the Specialty Restaurants. Wait staff from the dining room would mostly be standing around. Since changes were made and Lido Deck Stewards no longer cover the buffet area at lunchtime those from the dining room (now Waterside) provide wonderful service at lunch and at breakfast. They assist with beverages. They clear tables. They offer to carry your plate. They even assist getting other items. In short, they are very visible and provide great service. As in the past, many of the hot entrée items change each day and include some themed buffets. Prego – We enjoyed our visit to Prego. Menu has remained constant and we enjoyed cuisine, service and the ambience of this dining venue. Umi Uma – While the name has changed the cuisine has not and is as delicious as ever. There are some additions to the menu replacing some items. We tried some new additions such as lobster tacos and one of the new salads. All in all this venue continues to be an excellent experience. Head Waiter Jed really is on top of things from seating guests, to visiting and assisting waiters clearing tables. Silk – From what we have read, this venue is achieving mixed reviews but that has been our experience with most new restaurants at sea. We rarely eat this type of cuisine on land although years ago we did. We found the food to be tasty and we appreciated the selection. I realize that others do not care for the food but I am just sharing our opinion. I believe this might be a work in progress. Feedback from the guests was that the original menu was too limited and they wanted more choice. This was addressed with many new items added to the menu. Whether longer terms this stays as an Asian restaurant or changes is anyone’s guess. We found two areas of the venue that can be enhanced which is noted later on in this review under the section opportunities for improvement. Churrascaria - This is one of the two new dining venues offering a buffet in the evening for some items with table side service for other items. There is a cold buffet featuring various antipastas/tapas/salads, a warm buffet of sides and a final buffet of dessert/fruit. Guests go up to the buffet to select their items. Sides are served at the buffet by members of the dining team. Some of these sides are also served at the table. Waiters come to the tables to serve various entrees and the selection includes Steak, Beef Short Ribs, Chicken, Lamb Chops, Pork, Shrimp and sliced Pineapple. We enjoyed the experience and found the food tasty. For those who want a light meal one could eat mainly the salad and vegetables and limit their consumption of the entrée like items. The service was wonderful and the look of this venue in the evening has a different feel than having breakfast or lunch there in the daytime. It truly has the feel of a restaurant. The Head Waiter was terrific not only in greeting each guest and having a waiter escort them to their table but also in making rounds to each table to check up on each guest. Vintage Room – The Vintage Room can be reserved to attend with others who sign up for the experience or as we did as an Exclusive Vintage Room where there is flat fee regardless of the number of people attending up to the maximum capacity of the dining table. We hosted on exclusive Vintage Room. The overall cuisine was the best compared to our other visits to this room on either Symphony or Serenity. The cuisine was tasty and arrived hot to the table with each item arriving with a creative presentation. We enjoyed some memorable wines. Congratulations to the Food & Beverage team on-board Symphony and on land. A special call-out to Restaurant Manager Slavko has truly been one of the people instrumental in the orderly rollout of open dining. We thought that the overall food quality was outstanding on this cruise. Due to the length of this cruise and the number of sea days one day a Grand Gala Lunch Buffet was offered. The use of hand held devices to take orders seems to be going very well. Waiters are adept at using them even when guests request changes to the meal. Like all technology some will be more adept than others using these devices. BAR STAFF: We have always enjoyed the bar staff. When Crystal went inclusive a few years ago some wondered would they be happy? How would they know your name? The staff does look happy and includes new and seasoned people and the majority learn your name as they have done in the past. ENRICHMENT: Sailing Crystal Cruises with lots of sea days such as this voyage shows off one of the Crystal differences, which is their ability to offer 50+ activities during the day and afternoon hours. The biggest challenge is what do to each day. This cruise offered some activities that you might not see on port intensive cruises as well as those you do. There is one area that I believe needs some adjustment that I will discuss later. FITNESS: Kudos to the Fitness Instructors as these two on board were terrific. They both seemed very knowledgeable and had a great rapport with the guests. The Fitness Center is well maintained and makes good use of the space they have to work with. For those who like Yoga this cruise featured a dedicated Yoga instructor. While Symphony has one Paddle Tennis court compared to the two that Serenity has I had a wonderful time playing and on this cruise there was very little down time of not playing. ENTERTAINMENT: This is another area that has evolved the past few years under the direction of Keith Cox, VP of Crystal Entertainment/Enrichment. Keith has been with Crystal Cruises for two years. The entertainment reflects diversity and the number of options has been increased and adjustments have been made to coincide with open dining. There were new performers including a couple of performers new to Crystal Cruises along with seasoned entertainers. Most nights had two different main performances with each one shown two times. The team of Crystal dancers/singers and the band were wonderful as is Cruise Director Paul McFarland. We also loved the new production show that was rolled out on this cruise. Adding a new show is no easy task. Aside from all of the work that goes into its development, the on-board team must learn it in addition to practicing and performing the regular shows. There are other choices including listening to live music at night in different lounges and a nice choice of movies shown in the cinema. Another continued change is having different performers in the Crystal Cove in addition to a pianist. INTERNET/NEW TELEVISIONS: We were fortunate to have a good Internet experience but we do know that performance can vary cruise by cruise. On the most part the internet was up and the speeds were good to excellent. We had a couple of days when speeds were low such as at one or two ports in Hawaii. Fortunately I could use my AT&T service and utilize on my computer using the connection to it from my iPhone. The new televisions are great. The quality is terrific and the remote controls are easy to use. It is nice that 60 movies are offered on-demand. There are some items on the TV not available yet. I made more use of Press Reader on this cruise than in the past such as looking at the restaurant menus and posting them on the blog. We made good use of the internet to complete Wi-Fi calls to one another on the ship and to be able to communicate back home. Press Reader worked well to pull up daily menus and reflections. The ability to see our ship board account was not available. Hopefully, this will be available in the future but in the meantime we went by the reception desk to get a copy of our shipboard account from time-to-time. NEW SEABREEZE SUITES; We tried out the new Penthouse Suite (PS) and loved it. On the first day it seemed boxy and there appeared to be limited storage space. Within a couple of days we figured out how to optimize the storage and even discovered areas such as the front closet. Loved the more solid divider between bedroom and living area as we could have all lights on in the living area and you would not see light in the bedroom. Loved the bathroom with the separate toilet area and a small sink and the rain shower is wonderful. It has three options for the rain shower and also a separate hand-held device. The shower drain is much improved and water goes down the drain quickly and does not sit in one area if there is a lot of ship movement. Having a washer/dryer combination was amazing and other guests had the same opinion. In addition to the benefit to the guests in these rooms, it takes away some demand from the guest laundry on Deck 9. It was so nice to be able to do the wash at various times of the day and not have to worry that if we were not around when the wash ended that someone would remove it from the washer. This is a unique feature and I hope it continues to be added to future ships and in future dry docks. The lighting in the room is very good. It took a couple of days to get used to all of it and which buttons to push but once we did we were very pleased with it. The pullout draws in the bathroom were also nice as was the additional shelving above the washer/dryer combo. The front closet provided additional space and a good area to hang jackets. Another very nice feature is the pullout refrigerator. One does not have to squat to remove items, and it holds many more items and has some nice features for open bottles of wine. The configuration of the room is nice should someone have a third person in the room. Also wanted to give a shout-out to the wonderful team that took good care of us including the stewardess and her assistant and the butler. All fabulous. SHORE EXCURSIONS AND LAND PROGRAMS: We booked a private excursion with Los Angeles and it was amazing. It was one of the best tours we have taken. RECEPTION/CONCIERGE/CRUISE SALES CONSULTANT/CRYSTAL SOCIETY HOSTESS: We found each person very helpful. We didn't know the reception and concierge personnel prior to the cruise and within a few days most already learned my name and we found them to be knowledgeable and helpful. The Cruise Sales Consultant turned around our on board booking requests in less than 24 hours. By the end of the day we had the cruises confirmed and our rooms assigned. In two of the three cases I just filled out the form myself and turned it into the front desk. This was the first time I had done it this way and on the morning of the last day of the cruise I turned in an on board booking request and that was also a first. Crystal Society Hostess was helpful and very pleasant. MEET & MINGLE PARTY: I realize that some wondered why the Meet & Mingle Party was not held earlier in the cruise. The reason for this is that with some people registered for the party but not boarding until Hawaii the Bar Manager waited until after the boarded to hold the party and I think that was a nice approach by the Bar Manager. While we didn’t make it to the first portion of the party we did get there around the mid-point and we were happy that several people were still there when we arrived. SOME AREAS TO ENHANCE: In any business there are areas to improve and that is no different here. The good news is this represents a few areas. THE LECTURERS: A great group of lecturers were on-board. The topics were diverse. This voyage had a combination of lectures whom we have sailed with before and lecturers we saw for the first time. For those lecturers who lecture frequently for Crystal Cruises, I think it is important that they create new lectures and not give the same ones year after year. I have seen some lecturers over the years that figured this out. They create new areas to talk about and even if they repeat a topic, they update it to make it more current. I have been on some cruises where with changing news that someone speaking about world events creates a new lecture on board the ship. On this cruise a few of the lecturers presented the same material that they have presented for years. They are good at what they do but I do think they need to change this up. I noted this in the quality assurance survey. NEW SILK RESTAURANT: If it is possible to optimize the spacing between the two person tables closest to the windows, I believe that would enhance the overall dining experience. I believe the potential is there for this. I would also give diners a choice as to whether they want to be at or near the windows where many were seated or would they prefer a quieter location even if it is not near a window. Most tables near the window were filled as the dinner progressed with almost no one sitting in the middle. Had we known this we would have taken a middle or more remote table. ON –DEMAND MOVIES: We appreciate the on-demand movies and the ease of watching them. While a choice of sixty movies is nice, I could see over long cruises such as a World Cruise or back-to-back cruises that some guests would be appreciative of additional choice. If it is possible to expand the number of movies available and also change them from time to time, I believe this would add to the enjoyment of the movies by fellow guests. FINAL THOUGHTS: The Crystal product has evolved since our first sailing in 2002. Like other cruise lines there have been some changes “cutbacks” and some changes that did not please some. At the same time we have seen many product changes we view as enhancements that were implemented to match what other luxury cruise lines were offering and/or to exceed and differentiate from what others offer. I remember the day when you paid for bottled water and sodas, which I believe changed on our second Crystal Cruises voyage. Over the course of the past few years we have witnessed several additional changes which we appreciate including: Inclusive wine and spirits, which I believe, makes the ship more social with lounges busier in the evening hours and more people coming out for the evening entertainment. Inclusive gratuities for waiters, senior waiters, stewardesses and butlers. Additional dining venues providing lots of choice and the implementation of open dining to Symphony and to Serenity in the upcoming dry-dock. Enhanced waiter service at Waterside (Lido Café on Serenity) which I discussed in the review. Lots more choices for evening entertainment including on several evenings two performances each of two different shows. Some new production shows and some reflecting solo artists and also shortening the length of shows. Enhancements to each Vessel. Symphony has undergone that greatest transformation to the public space. Complimentary internet , interactive TV, on line menus/reflections, etc. Reduced guest count capacity. While a major goal was to accommodate the rollout of open dining, this enhances space to guest ratio and crew to guest ratio on sold out voyages. At the same time Crystal has maintained its core values/strengths, which differentiate itself from some or all of its competitors depending on the item. Areas that come to mind include: Quantity and diversity of enrichment and entertainment. The retention of personnel. A high level of luxury service by the crew while making guests feel welcome and part of the Crystal Family. I believe that applies to new members of the crew who are welcomed by other crewmembers and who quickly learn the importance of making the guests feel like individuals and not just a number. In the end no two cruises are the same and no two experiences are precisely the same. For us this has been an amazing cruise and we look forward to our next one. We had such a wonderful time that we added some cruises while on board with the Cruise Sales Consultant. As I say often the only opinion that matters is our very own and this one reflects the opinion of myself and my wife. I also believe in the end each person should figure out which cruise line(s) work best for them. Keith Read Less
Sail Date May 2018
We boarded the Crystal Symphony in San Diego. It was largely uneventful staff had us wait while the gang plank got reattached to the ship. We were not told how it got separated from the ship. It stayed overnight and since we were in our ... Read More
We boarded the Crystal Symphony in San Diego. It was largely uneventful staff had us wait while the gang plank got reattached to the ship. We were not told how it got separated from the ship. It stayed overnight and since we were in our home town we took full advantage of it. The meals were all very good. The entertainment was sub par for my taste. The crowd was at least 15 years my senior so I can understand the slower pace. It just took a few days to adjust. We enjoyed our table 86 of mates and they each added to our vacation. Crystal's all inclusive really is top shelf and has spoiled me in regards to future cruises. We didn't book a future cruise on board because our next cruise will be a family one with the Grands. Crystal would be too expensive for that outing. In the meantime we have this memory to last for awhile. Read Less
Sail Date November 2016
Crystal Symphony Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.5
Entertainment 4.5 4.3
Public Rooms 5.0 4.6
Fitness Recreation 4.5 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.8
Enrichment 5.0 4.3
Service 4.0 4.6
Value For Money 4.0 3.9
Rates 4.0 4.1

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