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Crystal Symphony Luxury Cruises Cruise Reviews
4.5 / 5.0
Editor Rating
323 reviews
50 Awards
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Cruiser Rating
4.2
Very Good
316 reviews
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Most helpful review
Mixed Experience on Crystal Symphony
"I just returned from the Grand Britannia cruise with my mom, sister and daughter. We had adjoining staterooms. Here are my thoughts: The good: Overall food quality was very good in all venues. We loved Prego..."Read More
Aapreciate avatar

Aapreciate

6-10 Cruises

Age 50s

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1-10 of 21 Crystal Symphony Luxury Cruises Cruise Reviews


Holiday Hawaiian Cruise

Review for Crystal Symphony to Hawaii

henart1 avatar

henart1

10+ Cruises

Age 70s

Not our first time on Crystal, but now our last. We were late leaving San Diego as the ship's doctor had to be rushed to the hospital. As we were sailing under a Bahamian flag, it was determined that two of the guests who were doctors, would stand in. Safe? Maybe. This was our first time on Symphony, but many times on Serenity and on Harmony. We were treated like a stranger throughout ...
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Sail Date: December 2019

Departure Port: Ilulissat

Cabin Type: Deluxe Stateroom with Verandah

1 Helpful Vote


Asia Cruise disappointment

Review for Crystal Symphony to Asia

Chinadog avatar

Chinadog

6-10 Cruises

Age 60s

The cruise was recommended by some of our friends who had taken it in the past. We have sailed with Crystal 3 times before, but this time was truly a disappointment. The Symphony is old, tired and worn. The air conditioning could not keep up with the tremendous heat outside and consequently the common areas were warm, the dining room was warm and my cabin had an electric fan to try and cool the ...
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Sail Date: April 2019

Departure Port: Mykonos

Cabin Type: Deluxe Stateroom with Verandah

13 Helpful Votes


Crystal Symphony is outdated.

Review for Crystal Symphony to Australia & New Zealand

MMing00 avatar

MMing00

10+ Cruises

Age 70s

We went to Crystal Symphony because our past experience was excellent even though the company was bought by an Asian company. We had been cruising with different cruise lines for over a long time. We still decided to try again even when we saw some bad reviews recently. First, the embarkation was a total disaster at Melbourne. There were hardly any Crystal agents and there were no instructions ...
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Sail Date: January 2017

Departure Port: Singapore

Cabin Type: Deluxe Stateroom with Large Picture Window (limited view)

12 Helpful Votes


Disappointing transatlantic; below Crystal standards

Review for Crystal Symphony to Transatlantic

gr8lakes avatar

gr8lakes

10+ Cruises

Age 70s

We waited a bit to write this review of our Crystal Symphony transatlantic in October in order to gain perspective and not overreact. After reading the previous post on the same cruise, we felt we also needed to provide feedback on what was, overall, a disappointing cruise. This was our 5th Crystal cruise and second transatlantic. We loved the first transatlantic and have always loved the ...
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Sail Date: October 2016

Departure Port: Paris

Cabin Type: Deluxe Stateroom with Large Picture Window

11 Helpful Votes


Miisleading advertising hides the truth. This is now below 4 star.

Review for Crystal Symphony to Transatlantic

Fandango1 avatar

Fandango1

10+ Cruises

Age 70s

Comparisons are important, and a good way to paint a valid description. Crystal is considered one of the best 6 star line if you will. We've cruised with them previously which we enjoyed and can serve as an easy comparison. The boarding experience in Lisbon was up a shabby ramshackle tented gangway. Not even a "Hello and welcome aboard" and certainly no welcome drink nor semblance of ...
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Sail Date: October 2016

Departure Port: Paris

Cabin Type: Deluxe Stateroom with Verandah

30 Helpful Votes


PINS CELEBRATING 5 CRUISES ARE MEANINGLESS

Review for Crystal Symphony to Mediterranean

GROVERDALE avatar

GROVERDALE

2-5 Cruises

Age 80s

Sadly, we witnessed the effect of new ownership on this cruise line. After five positive experiences on the Symphony, 'economic pullbacks' took a toll on our most recent experience. Previous sailings included live string quartets at tea time. No more. Midnight chocolate festivals in the central lobby. No more. Ice sculptures. No more. Chocolates and fresh fruit bowls in the cabin. No ...
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Sail Date: May 2016

Departure Port: Tortola

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

3 Helpful Votes


Modernized restoration? More like smoke, smiles, and mirrors...

Review for Crystal Symphony to Baltic Sea

Kellyk1970 avatar

Kellyk1970

10+ Cruises

Age 50s

My husband and I were traveling as a couple to celebrate our 20th anniversary. I booked with Crystal cruises because in my travel magazines, it has been rated a top cruise line. We were expecting a luxurious staterooms and a ship that looked like it had undergone a major restoration, like I had read. We expected the ship to be modernized and opulant. I can't relate how disappointed we are that ...
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Sail Date: June 2016

Departure Port: St. John's (Newfoundland)

Cabin Type: Deluxe Stateroom with Verandah

31 Helpful Votes


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