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Crystal Symphony Luxury Cruises Cruise Reviews
4.5 / 5.0
Editor Rating
323 reviews
50 Awards
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Cruiser Rating
4.2
Very Good
316 reviews
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Most helpful review
The $55,000 dollar Hot Dog
"Given that crystal push the " voted worlds best cruise line" tag. We fell for it and were expecting a fantastic time. The highlight of which was billed as NYE in Rio de Janiero for the fireworks. All..."Read More
Mrs Worldly avatar

Mrs Worldly

2-5 Cruises

Age 50s

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1-10 of 34 Crystal Symphony Luxury Cruises Cruise Reviews


Horrible suite/very good food

Review for Crystal Symphony to Hawaii

Zebra2 avatar

Zebra2

6-10 Cruises

Age 70s

We have previously sailed on Crystal Serenity. Both cruises our suite was beautifully furnished and very comfortable. Since we had cruised the Bahamas in past years, we wanted a different itinerary. So we decided to Hawaii would be a nice change. Embarkation started off a little rocky, Crystal was trying out a new system and it took awhile to get information into an iPad. Our cabin was ready ...
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Sail Date: December 2019

Departure Port: Ilulissat

Cabin Type: Penthouse Suite with Verandah

66 Helpful Votes


Crystal Symphony was largely disappointing

Review for Crystal Symphony to South Pacific

Ritergal avatar

Ritergal

6-10 Cruises

Age 70s

My husband and I decided to join a friend on a five-week cruise on Crystal's Symphony. She gave it glowing reviews and we were excited about the trip from Auckland across the Pacific to Valparaiso. That dream soon turned to a nightmare, as explained toward the end of this review. Let me start with the really great part: Crystal employees are devoted and loyal and give first-class service. This ...
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Sail Date: March 2018

Departure Port: St. Thomas

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

7 Helpful Votes


Serious maintenance problems

Review for Crystal Symphony to South Pacific

EnchantedTraveller avatar

EnchantedTraveller

6-10 Cruises

Age 60s

The service, the entertainment, the lectures and the activities were excellent. The service was exceptional! The best I have seen. The food was good. Above average. It was not consistent. Sometimes the food was very good and sometimes very disappointing. Shore excursions had too many people participating in it. On Nuku Hiva there were twenty 4 wheel drive vehicles in a caravan. The ...
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Sail Date: March 2018

Departure Port: Pago Pago

Cabin Type: Deluxe Stateroom with Large Picture Window (limited view)

6 Helpful Votes


Jury is still out..

Review for Crystal Symphony to Africa

amer_can avatar

amer_can

6-10 Cruises

Age 80s

This cruise, Symphony/ So Africa was a bucket list add on to a remarkable safari experience..As the title says the jury is still out.. Pros; beautiful ship, great staff, super spa, casino that was fun but only successful for the casino owners HAHA. Awesome food. awesome venues for food and drink. Clergy aboard (a plus) Great evening enterainment, Good music. Several tours very good ie: 4x4 ...
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Sail Date: December 2017

Departure Port: Galveston

Cabin Type: Deluxe Stateroom with Large Picture Window

9 Helpful Votes


Half as good as expected.

Review for Crystal Symphony to Africa

f2s avatar

f2s

10+ Cruises

Age 70s

I judge this cruise against my previous Crystal Serenity trip, a few years back. The old ship felt old despite the recent expensive makeover/dry dock. At times I thought there was an odd vibration even on deck 8 fwd. For sure when you eat at the back of the ship on deck 11 you are likely in for movement. Staff seemed spoiled by Crystal but not the passengers. The food spend seemed way ...
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Sail Date: December 2017

Departure Port: Galveston

Cabin Type: Deluxe Stateroom with Verandah

43 Helpful Votes


THE SOLO EXPERIENCE

Review for Crystal Symphony to Africa

DevonDame avatar

DevonDame

10+ Cruises

Age 60s

I have cruised often as a solo traveller but this is the first cruise line, in my experience, that completely ignores the needs of those travelling alone. A welcome cocktail party, afternoon tea party or coffee morning to bring solos together would be so simple to organise but there was nothing. The new open-seating concept in the main dining room works against solo travellers. Finding dining ...
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Sail Date: December 2017

Departure Port: Galveston

Cabin Type: Deluxe Stateroom with Large Picture Window

19 Helpful Votes


Luxury Disappointment

Review for Crystal Symphony to Mediterranean

Review King avatar

Review King

6-10 Cruises

Age 60s

After doing a previous Crystal Cruise, we opted to go on Symphony. This was the first cruise after an upgrade to the ship. The ship, crew and staff were not ready. Delayed beginning and food quality varied widely. I mean not even close to our other experience. (example: bone in the breakfast sausage & asked for Chicken noodle soup and got chicken broth with spaghetti noodles) The wait staff is so ...
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Sail Date: October 2017

Departure Port: Paris

Cabin Type: Penthouse with Verandah

7 Helpful Votes


Crystal Symphony was not quite a full orchestra for us

Review for Crystal Symphony to Baltic Sea

sbsb13 avatar

sbsb13

10+ Cruises

Age 60s

We chose to take a short "taster" cruise from Dover for 6 days in order to try out Crystal cruises. We have sailed regularly on Seabourn and Silversea ships as well as trying other brands such as Celebrity, Cunard, Fred Olsen and Thomson. Fellow cruisers had suggested that Crystal ships were the best but we did not want to risk the expense of a long haul flight only to find that the larger ships ...
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Sail Date: August 2017

Departure Port: Dublin

Cabin Type: Deluxe Stateroom with Large Picture Window

27 Helpful Votes


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