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Crystal Symphony Family Cruises Cruise Reviews
4.5 / 5.0
Editor Rating
323 reviews
50 Awards
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Cruiser Rating
4.2
Very Good
316 reviews
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Most helpful review
Now that I have your attention!
"Like some people, I read negative reviews before I read positive ones. Given, that I have already made a selection, I want to see what I failed to notice when I first made my choice. I read the previous negative..."Read More
Raygun501 avatar

Raygun501

10+ Cruises

Age 50s

Filters

1-10 of 9 Crystal Symphony Family Cruises Cruise Reviews


So Over Stated: Bad Value for Your Money, Bad Customer Service

Review for Crystal Symphony to Australia & New Zealand

Mervat1 avatar

Mervat1

10+ Cruises

Age 60s

I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to relax is a must for me for the last 2 year I can see the deterration of the quality of service , food , entertainment and over all maintenance of the 2 ships( the worst front ...
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Sail Date: March 2015

Departure Port: Mykonos

Cabin Type: Deluxe Stateroom with Verandah

14 Helpful Votes


Cruise to Hell

Review for Crystal Symphony to Canada & New England

iclcharlie avatar

iclcharlie

10+ Cruises

Age 70s

We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor service in the dining room as well as very poor trained staff. Wife insulted by server and water spilled in lap. Shop attendants bored and non attentive; products about twice as much as in shops here. Children running up and down the halls unsupervised at 01:00 hours and all ship ...
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Sail Date: September 2015

Departure Port: Riga

Cabin Type: Deluxe Stateroom with Verandah

20 Helpful Votes


A Very Disappointing Trip

Review for Crystal Symphony to Alaska

paul.howe avatar

paul.howe

10+ Cruises

Age 40s

30 cruises with Regent/Seabourn/Silversea/Oceania etc and the second trip with Crystal. Clearly Crystal has many fans, who appear not to have travelled with many other lines. Boarding was chaotic, 900 people board at the same time and stand in line in the cold as each passenger is checked in on board. Safety drill took place at 8.15 pm. As you sit at the bar, a sign is placed in your face that ...
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Sail Date: May 2015

Departure Port: Brisbane

19 Helpful Votes


First time on Crystal....Never again!!!!!

Review for Crystal Symphony to Canada & New England

maverick600 avatar

maverick600

2-5 Cruises

Age 30s

We were on the Crystal Symphony v2226 Oct 21-Oct 31 Montreal-New York. We flew out of Newark on Friday to get to Montreal early. Our flight was delayed but we got there that night. Checked in to the Fairmont Queen Elizabeth. Upgraded to a junior suite with the Fairmont Presidents Club. I highly recommend this hotel. Great room, great food, great location, and great service. I was even ...
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Sail Date: October 2012

Departure Port: Bonaire

4 Helpful Votes


Now that I have your attention!

Review for Crystal Symphony to Caribbean - All

Raygun501 avatar

Raygun501

10+ Cruises

Age 50s

Like some people, I read negative reviews before I read positive ones. Given, that I have already made a selection, I want to see what I failed to notice when I first made my choice. I read the previous negative reviews of the Symphony, and they were rubbish. This was the best cruise I have ever sailed. The ship was impeccable and up to date. The wifi service was flawless. The staterooms were ...
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Sail Date: January 2019

Departure Port: Palermo (Sicily)

52 Helpful Votes


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