1. Home
  2. Cruise Lines
  3. Crystal Cruises
  4. Crystal Symphony Review
  5. Crystal Symphony Cruise Reviews

1 Crystal Symphony Cruise Reviews for Family Cruises to Canada & New England

They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck. Could not get a Hot Meal in the ... Read More
They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck. Could not get a Hot Meal in the Dining Room. Even the hot Soups were cold. Complaints were not able to fix the problem. Could not get a Steak Medium Rare as they always came well done. Excursions were of poor quality and well over prices we spent A$2500 and got half that value. Complaints were ignored. No Musical Entertainment between 8.30 and 9.30pm. The Cruise Director would do nothing about it. Bridge Sessions were only 2 hours on sea days and on port days no equipment would be made available. Ran out of Saporro and Tsingtao beer even though there was a large Asian Passenger list. Also ran out of Hot Chocolate. All in all a poor experience in what is supposed to be a five Star line. Aparently since Changing hands they have deteriorated. Read Less
Sail Date April 2015
Crystal Symphony Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.5 4.5
Entertainment 4.5 4.3
Public Rooms 5.0 4.6
Fitness & Recreation 4.5 N/A
Family 4.0 4.0
Shore Excursions 4.0 N/A
Enrichment Activities 5.0 N/A
Service 4.0 4.6
Value for Money 4.0 N/A

Find a Crystal Symphony Cruise

Easily compare prices from multiple sites with one click