Crystal South America Cruise Reviews
Cruiser Rating
4.3
Very Good
18 reviews
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Review for Crystal Symphony to South America
RonWL
10+ Cruises • Age 70s
I chose this cruise as a surprise Christmas present for my wife. We had been away from cruising for a couple years, and I remembered our Antarctic cruise with Crystal - just how great it was. Never been to Brazil, and now to see the refurbished Symphony - this was almost a "no brainer."
I'm still a fan of traditional dining (not "any time"), and Crystal did that very well in the past. I'm ...
Read MoreSail Date: January 2019
Cabin Type: Penthouse with Verandah
Review for Crystal Symphony to South America
carlheller
10+ Cruises • Age 80s
Dining in main dining room was average. However, the dining in the specialty restaurants was very good. Liked the choice of 5 dining options. High cost for tours. Best decision is to organize a private tour on Cruise Critic and use Tours by Locals. Overall service was very good. The butler was excellent and the cabin service was very good. Prices in the shops was way out of line. No general ...
Read MoreSail Date: January 2019
Cabin Type: Crystal Penthouse with Verandah
Review for Crystal Symphony to South America
chaunceyb
10+ Cruises • Age 60s
This was our eighth cruise on Crystal and overall we really enjoyed this cruise and the Symphony. Their crew are just wonderful and the food was great, including the new venues added.
Giving it an average for these reason:
1. Was treated rudely by the Crystal Society hostess when I inquired how many cruises we have accumulated (it is based on length of each cruise).
2. Our ship had less ...
Read MoreSail Date: January 2019
Cabin Type: Deluxe Stateroom with Verandah
Review for Crystal Symphony to South America
backofficecruising
10+ Cruises • Age 40s
I choose Crystal over the years for the magnificent service and standards.
I know the company for the last 10 years, I have sailed onboard Serenity and Symphony few times.
I feel the crew members are lacking motivation and training, their can do spirit from the past is gone, food is fantastic but isn't enough for a premium line, I'm frankly disappointed with the onboard experience and lack ...
Read MoreSail Date: April 2018
Cabin Type: Deluxe Stateroom with Verandah
Review for Crystal Serenity to South America
nogoglo
10+ Cruises • Age 80s
6 stars is good for me. We already booked another cruise and after trying almost all cruise companies we feel that Serenity is the ship for us.
The ship was in beautiful shape and yet it is going for a major makeover in November 2018 we hear. Again the cabin was comfortable with two sinks and shower and bath. Very luxurious furniture and decorations.
The room attendant was fabulous and we ...
Read MoreSail Date: December 2017
Cabin Type: Deluxe Stateroom with Verandah
Traveled with disabled person
Review for Crystal Serenity to South America
tony kathy
10+ Cruises • Age 60s
Entertainment,food,accomadation,service fantastic.Could not have better.Cruise at night disembark during the day,great citys visited.One bad experience in the Falklands,on the way to Goose Green our driver stopped the bus,to clean the windows and never came back,he had a heart attack and died,we were stranded in the middle of the island without communications.The shore excursions were great.Thank ...
Read MoreSail Date: December 2017
Cabin Type: Deluxe Stateroom with Picture Window
Review for Crystal Serenity to South America
pms616
10+ Cruises • Age 60s
First time Crystal Cruise...”Amazon Escape” Oct. 27 - Nov. 20, 2017 (24 Days)
The Embarkation Process was disorganized & confusing...it took nearly 3 hours...Wasn’t a good start...apparently, the Crystal Cruises Headquarters decided to drastically reduce prices to fill the ship...this cruise required a Brazilian Visa and a Yellow Fever Inoculation...Which meant, several hundreds of guests, ...
Read MoreSail Date: October 2017
Cabin Type: Penthouse Suite with Verandah
Review for Crystal Serenity to South America
seven seas cruiser
10+ Cruises • Age 60s
We decided on this itinerary since no other cruise line seems to be doing it. Flew into Manaus Brazil on AA #1265 non stop from Miami. Leaving the airport our cab was stopped at a military checkpoint, papers please. We stayed at the Wyndham Garden Hotel overlooking the Amazon. Beautiful location and hotel was OK for the one night.
Took a cab to the port the next day and boarded the ship around ...
Read MoreSail Date: March 2017
Cabin Type: Deluxe Stateroom with Picture Window
Review for Crystal Serenity to South America
crystalisbest
2-5 Cruises • Age 60s
This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage arriving for 2 days cruising Antarctica ....what a once in a life time experience and Crystal did it right, bringing on board 16 scientists from the USA Palmer station on Antarctica to give ...
Read MoreSail Date: February 2017
Cabin Type: Deluxe Stateroom with Verandah
Review for Crystal Symphony to South America
Flaneur72
10+ Cruises • Age 70s
We are experienced cruisers, a mature couple, with a preference for Crystal. Two years ago, we sailed from Valparaiso to Bali on the Symphony, and we found the journey marvelous. This time we took a shorter cruise from Valparaiso to Miami, some twenty days. The experience was as grand and as elegant as before.
The Crystal Symphony remains an excellent ship: the food, the bars, the service, ...
Read MoreSail Date: February 2016
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