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Alaska Crystal Serenity Alaska Cruise Reviews

5.0 / 5.0
Editor Rating
292 reviews
43 Awards
Beach stop for lobster lunch on excursion in San Salvador.  A piece of heaven.
Prego Specialty Restaurant (Italian) Mushroom Soup in a Bread bowl. My wife favorite of anything on the cruise.
More Deserts
More Deserts.
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Cruiser Rating
4.2
Very Good
25 reviews
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1-10 of 25 Alaska Crystal Serenity Alaska Cruise Reviews


Penthouse with Verandah Exceeded our expectations!

Review for Crystal Serenity to Alaska

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ChrisRoseville
2-5 Cruises • Age 50s

We chose this itinerary so we could see the Hubbard Glacier and not all ships go there. Also, we took a Princess cruise in 2005 and after that experience I couldn't have cared less if we ever cruised again. Then comes our 20th wedding anniversary and I started the research. Crystal seemed to meet all of our criteria - outstanding dining, great wines, less passengers, and their staterooms. We ...
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Sail Date: August 2017

Cabin Type: Crystal Penthouse with Verandah


Converted the non-cruiser

Review for Crystal Serenity to Alaska

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Jkoppen
2-5 Cruises • Age 50s

This was my first cruise in decades, and the first ever for my husband. He was particularly worried about the "people" factor. Suffice it to say, we are converted and cannot wait for our next crystal experience! Accommodations Our room was very nice and roomy enough. We had a balcony which I think is a must. We were traveling with my parents who had the cabin next to use and we were able to ...
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Sail Date: August 2017

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)


Poor service and employee indifference!

Review for Crystal Serenity to Alaska

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Virgil1943
6-10 Cruises • Age 70s

We were on the 10th floor in a stateroom on the back of the ship. Unbeknownst to us, six inches from our stateroom was a smoking area. With cigarette and cigar smoke coming into our room. We complained and the conceige told us they would review their smoking policy. As if that was any help! My husband is a cancer survivor and the last thing we needed was smoke in our room. Their indifference to ...
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Sail Date: July 2017

Cabin Type: Crystal Penthouse with Verandah


Crystal Defines Service

Review for Crystal Serenity to Alaska

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audifox
10+ Cruises • Age 50s

First time Crystal Cruisers, spoiled for life. Very rarely do we see this kind of superior service. I can't even count them on one hand. The entire sailing was marked by pleasant surprises. We booked a year in advance, and I had forgotten that I had mentioned my birthday, and our anniversary. We were surprised 2 nights after dinner with a celebratory cake for our occasions, and well wishes ...
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Sail Date: July 2017

Cabin Type: Deluxe Stateroom with Verandah


Best Vacation Ever

Review for Crystal Serenity to Alaska

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Zebra2
6-10 Cruises • Age 70s

We had wanted to take an Alaskan cruise for several years. We choose Crystal for several reasons. We wanted a round trip out of Vancouver, we wanted a nice ship and we wanted to visit either Glacier Bay or Hubbard Glacier. This Crystal itinerary met all those criteria. We had previously sailed with Seabourn, Oceania and Silver Seas. Up until this cruise Seabourn was our preferred cruise line. ...
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Sail Date: July 2017

Cabin Type: Penthouse Suite with Verandah


Exceeded our expectations

Review for Crystal Serenity to Alaska

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huntejk
First Time Cruiser • Age 70s

We have never sailed on a cruise ship but do a lot of sailing on 10-12 passenger catamarans in Europe and Caribbean. Went on this cruise because friends were gong and we always wanted to do an Alaska cruise. We booked a penthouse with verandah and all our concerns were assuaged. Despite that number of passengers, it never felt crowded. Never any lines. Extremely good about embarking and ...
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Sail Date: July 2017

Cabin Type: Penthouse with Verandah


Alaskaaaahhhhh

Review for Crystal Serenity to Alaska

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idjaffe
10+ Cruises • Age 20s

Overall a great cruise. Food was the best we have ever had on any cruise-line. Drinks were properly made and served. Cabin was a little small - but we expected that. Unfortunately, the weather was not good - but the cruise can not be blamed for that. The only two small complaints - the entertainment was terrific, but way too early. We had the late seating, and most of our shows were at ...
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Sail Date: June 2017


Lovely itinerary, but the ship needs maintenance...

Review for Crystal Serenity to Alaska

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johnetteve
10+ Cruises • Age 60s

We've cruised with Crystal before and have high expectations for this cruise line. The checkin and buses from downtown to Whittier was very confusing and a big mess, with no one really seeming to know what was happening, but the buses arrived and we all got to the port eventually (our group was split over 3 buses). Cabins were ready early so we were able to unpack before dinner, which you ...
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Sail Date: June 2017


Great Alaskan Cruise - 6/19/17

Review for Crystal Serenity to Alaska

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off2obx
2-5 Cruises • Age 70s

Wanted a smaller ship - had cruised on Azamara last year and liked the small ship experience. Very pleased with the Crystal experience - food and service were outstanding. So happy we made dinner reservations months in advance - we would not have been happy if we had to wait on line for the 6:30 (too early) or 8:30 (too late) seating. We were able to get reservations for 7PM - do it early! The ...
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Sail Date: June 2017

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)


One and Done for Us on Crystal!

Review for Crystal Serenity to Alaska

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Longway
10+ Cruises • Age 60s

We wanted to see Alaska again and based on Crystal's previously held number one rating by a popular travel magazine and the many glowing reviews on CC we booked 10 days on the Crystal Serenity. We thoroughly enjoyed Alaska and our cruise. There were many things we enjoyed on Serenity, however, Crystal didn't live up to it's reported luxury status on our cruise. We are most likely "One and Done" ...
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Sail Date: August 2016


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