Crystal Santiago (Valparaiso) Cruise Reviews

We have been sailing Crystal since 2001, on the Harmony, Symphony, and Serenity. Usually we do back-to-back cruises (our last was 35 days from Valparaiso to Auckland on the Symphony in a PH cabin). It will be our last on any Crystal ship. Now that Crystal has chopped up its cruises into mini 5-day segments, and "relaxed" its dress code, it has become a down-scale cruise line. We have always ...

I have now taken 4 voyages on Crystal Symphony, and 11 total on Crystal (including one river cruise) and on this cruise had the best combination of sea days and (to me) new interesting ports to visit. I felt the service was better than ever. The staff were happy and did seem more relaxed and content, which helps me feel more relaxed during my vacation. Ambassador hosts were charming and good ...

I choose Crystal over the years for the magnificent service and standards. I know the company for the last 10 years, I have sailed onboard Serenity and Symphony few times. I feel the crew members are lacking motivation and training, their can do spirit from the past is gone, food is fantastic but isn't enough for a premium line, I'm frankly disappointed with the onboard experience and lack ...

This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage arriving for 2 days cruising Antarctica ....what a once in a life time experience and Crystal did it right, bringing on board 16 scientists from the USA Palmer station on Antarctica to give ...

We are experienced cruisers, a mature couple, with a preference for Crystal. Two years ago, we sailed from Valparaiso to Bali on the Symphony, and we found the journey marvelous. This time we took a shorter cruise from Valparaiso to Miami, some twenty days. The experience was as grand and as elegant as before. The Crystal Symphony remains an excellent ship: the food, the bars, the service, ...

This was our first cruise with Crystal. We have cruised more than 30 times before with several cruise lines including Azamara, Oceania, Silversea and Celebrity. Our experience on board the Crystal Symphony was Ok but not really from an exceptional quality, as many loyals to Crystal emphasize. First impression Our first impression was very good. Embarcation was smooth and cabins were ready. Our ...

This was our 1 cruise on a Crystal ship and we had heard only good things about Crystal Cruises, but there were also some negative items we did not appreciate at all. First to the good things: nice ship, good size (below 1'000 PAX), never crowded, excellent food in all restaurants, excellent service and staff. Perfectly organised boarding in Valparaiso and de-boarding in Buenos Aires. Well ...